Zoom Waiting Room and Attendance Reports
Cheat Sheet
Created by the Moakley Law Library
Created July 2020 using Zoom v. 5.1.2
Waiting Rooms: The Basics
General Note: You may want to consider using Zoom Waiting Rooms to hold your weekly office hours.
You might also consider using one for your class if you want to get yourself and your computer ready
for class without students present. Students can’t interact or see who else is in the waiting room;
everyone is in their own bubble until you grant them access into the main room.
• To enable the waiting room, navigate to Zoom’s web portal, suffolk.zoom.us
• Select settings from the menu on the left:
• Under Security you will find Waiting Room as the first option:
NOTE: If you toggle on this feature, all meetings scheduled after will have a waiting room by default.
However, you may deselect this feature in a specific meeting when you schedule them. See below.
Remember that by turning on features on the general settings what you are doing is giving yourself
customizing options when scheduling meetings.
Customize the Waiting Room:
Toggle on to activate this
feature.
Zoom Waiting Room and Attendance Reports
Cheat Sheet
Created by the Moakley Law Library
Created July 2020 using Zoom v. 5.1.2
• To change the message the students will see when they join the class/office hour, select the
little blue pen highlighted below. E.g. “Office Hours Prof. Smith” “Contract Law 123” “Welcome,
you will be allowed in shortly”.
Communicating with your Waiting Room:
• Select the Participants icon from your main Zoom Toolbar.
• On your Participants window you will be able to see who is waiting and who is in the meeting.
When you have two or more participants you can admit them all at once.
• You can send a message to Everyone in the waiting room through the Chat. If you have more
than one participant do a general message like “I will be with you in a moment.”
You can also add a
room description.
Zoom Waiting Room and Attendance Reports
Cheat Sheet
Created by the Moakley Law Library
Created July 2020 using Zoom v. 5.1.2
Zoom Attendance Reports
• There are two ways to generate reports: Blackboard or using Suffolk.zoom.us.
• Blackboard: Navigate to your Blackboard course and select Zoom Meetings.
• Select Previous Meetings.
When you select “Message” it will take you to the
Chat feature of Zoom. There you can select to either
message Everyone in the Meeting or Everyone in
the Waiting Room. See next image.
Select Report for the meeting you wish
to generate an attendance or poll
report for; your most recent meeting
will be on the top.
Zoom Waiting Room and Attendance Reports
Cheat Sheet
Created by the Moakley Law Library
Created July 2020 using Zoom v. 5.1.2
• Your meeting report will appear in the first tab. If you ran a poll during your meeting, the poll
report will appear in the second tab.
• Suffolk.zoom.us: Navigate to suffolk.zoom.us.
• From the menu on the left, select Reports:
• Select Usage Reports
• Select the date range of the report that you are looking for. Click Search.
Zoom Waiting Room and Attendance Reports
Cheat Sheet
Created by the Moakley Law Library
Created July 2020 using Zoom v. 5.1.2
• When you identify the class for which you want attendance for, navigate to the right until the
Participants column. The number of participants will be a hyperlink. Click on that number.
• A list of Participants is going to appear (the names are blacked out for security purposes.)
• This report shows Participants as they logged into the meeting. No registration is required.
Note: Zoom only retains reports for a twelve-month period. You can only widen your search of reports
to a one-month (30 day) interval; however, you can narrow your search to periods shorter than 30
days (for example: one week). More on Zoom Reports.
BONUS: Looking for added security but you don’t want to add more steps or a password? A Waiting
Room can help.
• You can create a waiting room for people who:
o Users not in your account
o Users who are not in your account and not part of the allowed domains
NOTE: These options will apply to all meetings that have a Waiting Room, including standard meetings,
PMI meetings, webinars.
vv
• Here you are able to see
unique users (if the waiting
room is enabled the name will
appear twice, once when they
joined the waiting room and
once when they join the
meeting.
• You can also Export with
meeting data, where the name
of the class etc. will appear.
• Then select Export. An excel
spreadsheet is going to
populate.
Zoom Waiting Room and Attendance Reports
Cheat Sheet
Created by the Moakley Law Library
Created July 2020 using Zoom v. 5.1.2
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