0.00% 0
0.00% 0
0.00% 0
0.00% 0
100.00% 770
0.00% 0
Q1 Please choose the appropriate range indicating your age group
Answered: 770 Skipped: 0
TOTAL 770
Less than 18
18-25
26-35
36-45
46-55
66+
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
ANSWER CHOICES RESPONSES
Less than 18
18-25
26-35
36-45
46-55
66+
1 / 97
EMS Needs Assessment
22.99% 177
77.01% 593
Q2 Please indicate your gender.
Answered: 770 Skipped: 0
TOTAL 770
Female
Male
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
22.99%
22.99%
22.99%
22.99%
22.99%
22.99%
22.99%
77.01%
77.01%
77.01%
77.01%
77.01%
77.01%
77.01%
ANSWER CHOICES RESPONSES
Female
Male
2 / 97
EMS Needs Assessment
1.43% 11
0.13% 1
2.34% 18
0.00% 0
96.10% 740
Q3 Please indicate your race
Answered: 770 Skipped: 0
TOTAL 770
American
Indian/Alask...
Asian
Black/African
American
Native
Hawaiian or...
White/Caucasian
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
1.43%
1.43%
1.43%
1.43%
1.43%
1.43%
1.43%
0.13%
0.13%
0.13%
0.13%
0.13%
0.13%
0.13%
2.34%
2.34%
2.34%
2.34%
2.34%
2.34%
2.34%
96.10%
96.10%
96.10%
96.10%
96.10%
96.10%
96.10%
ANSWER CHOICES RESPONSES
American Indian/Alaska Native
Asian
Black/African American
Native Hawaiian or Other Pacific Islander
White/Caucasian
3 / 97
EMS Needs Assessment
1.57% 12
98.43% 751
Q4 Are you Hispanic or Latino?
Answered: 763 Skipped: 7
TOTAL 763
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
ANSWER CHOICES RESPONSES
Yes
No
4 / 97
EMS Needs Assessment
76.62% 590
2.21% 17
16.75% 129
4.42% 34
Q5 Which of the following best describes your current relationship status?
Answered: 770 Skipped: 0
TOTAL 770
Married
Widowed
Divorced
Single, never
married
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
76.62%
76.62%
76.62%
76.62%
76.62%
76.62%
76.62%
2.21%
2.21%
2.21%
2.21%
2.21%
2.21%
2.21%
16.75%
16.75%
16.75%
16.75%
16.75%
16.75%
16.75%
4.42%
4.42%
4.42%
4.42%
4.42%
4.42%
4.42%
ANSWER CHOICES RESPONSES
Married
Widowed
Divorced
Single, never married
5 / 97
EMS Needs Assessment
88.83% 684
10.39% 80
0.78% 6
Q6 Do you rent or own the place where you live?
Answered: 770 Skipped: 0
TOTAL 770
Own
Rent
Neither
(please...
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
88.83%
88.83%
88.83%
88.83%
88.83%
88.83%
88.83%
10.39%
10.39%
10.39%
10.39%
10.39%
10.39%
10.39%
0.78%
0.78%
0.78%
0.78%
0.78%
0.78%
0.78%
ANSWER CHOICES RESPONSES
Own
Rent
Neither (please specify)
6 / 97
EMS Needs Assessment
1.17% 9
0.91% 7
0.78% 6
1.04% 8
0.78% 6
1.43% 11
0.13% 1
93.77% 722
Q7 Are you currently enrolled as a student?
Answered: 770 Skipped: 0
TOTAL 770
F/T Graduate
school
P/T graduate
school
F/T 4y College
P/T 4y College
F/T 2y College
P/T 2y College
high school or
equivalent
Not enrolled
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
1.17%
1.17%
1.17%
1.17%
1.17%
1.17%
1.17%
0.91%
0.91%
0.91%
0.91%
0.91%
0.91%
0.91%
0.78%
0.78%
0.78%
0.78%
0.78%
0.78%
0.78%
1.04%
1.04%
1.04%
1.04%
1.04%
1.04%
1.04%
0.78%
0.78%
0.78%
0.78%
0.78%
0.78%
0.78%
1.43%
1.43%
1.43%
1.43%
1.43%
1.43%
1.43%
0.13%
0.13%
0.13%
0.13%
0.13%
0.13%
0.13%
93.77%
93.77%
93.77%
93.77%
93.77%
93.77%
93.77%
ANSWER CHOICES RESPONSES
F/T Graduate school
P/T graduate school
F/T 4y College
P/T 4y College
F/T 2y College
P/T 2y College
high school or equivalent
Not enrolled
7 / 97
EMS Needs Assessment
1.69% 13
1.56% 12
0.65% 5
0.91% 7
1.43% 11
93.76% 721
Q8 If you are currently enrolled in school, what is your area of
concentration?
Answered: 769 Skipped: 1
TOTAL 769
EMS program
Nursing program
Emergency
Management
Other
healthcare...
Other
non-health c...
N/A
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
1.69%
1.69%
1.69%
1.69%
1.69%
1.69%
1.69%
1.56%
1.56%
1.56%
1.56%
1.56%
1.56%
1.56%
0.65%
0.65%
0.65%
0.65%
0.65%
0.65%
0.65%
0.91%
0.91%
0.91%
0.91%
0.91%
0.91%
0.91%
1.43%
1.43%
1.43%
1.43%
1.43%
1.43%
1.43%
93.76%
93.76%
93.76%
93.76%
93.76%
93.76%
93.76%
ANSWER CHOICES RESPONSES
EMS program
Nursing program
Emergency Management
Other healthcare program
Other non-health care program
N/A
8 / 97
EMS Needs Assessment
10.00% 77
41.56% 320
25.06% 193
16.88% 130
5.71% 44
0.78% 6
Q9 What is the highest level of education you have completed?
Answered: 770 Skipped: 0
TOTAL 770
High School
Some College
Associates
Degree
Bachelor’s
Degree
Master’s Degree
Doctorate
Degree
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
10.00%
10.00%
10.00%
10.00%
10.00%
10.00%
10.00%
41.56%
41.56%
41.56%
41.56%
41.56%
41.56%
41.56%
25.06%
25.06%
25.06%
25.06%
25.06%
25.06%
25.06%
16.88%
16.88%
16.88%
16.88%
16.88%
16.88%
16.88%
5.71%
5.71%
5.71%
5.71%
5.71%
5.71%
5.71%
0.78%
0.78%
0.78%
0.78%
0.78%
0.78%
0.78%
ANSWER CHOICES RESPONSES
High School
Some College
Associates Degree
Bachelor’s Degree
Master’s Degree
Doctorate Degree
9 / 97
EMS Needs Assessment
1.04% 8
98.96% 762
Q10 Are you currently serving in the United States military?
Answered: 770 Skipped: 0
TOTAL 770
Yes, I am
No, I am not
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
1.04%
1.04%
1.04%
1.04%
1.04%
1.04%
1.04%
98.96%
98.96%
98.96%
98.96%
98.96%
98.96%
98.96%
ANSWER CHOICES RESPONSES
Yes, I am
No, I am not
10 / 97
EMS Needs Assessment
9.13% 70
1.30% 10
4.43% 34
4.17% 32
0.00% 0
82.53% 633
Q11 In which branch (or branches) of the United States military have you
served? (Check all that apply)
Answered: 767 Skipped: 3
Total Respondents: 767
Army
Marine Corps
Navy
Air Force
Coast Guard
N/A
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
9.13%
9.13%
9.13%
9.13%
9.13%
9.13%
9.13%
1.30%
1.30%
1.30%
1.30%
1.30%
1.30%
1.30%
4.43%
4.43%
4.43%
4.43%
4.43%
4.43%
4.43%
4.17%
4.17%
4.17%
4.17%
4.17%
4.17%
4.17%
82.53%
82.53%
82.53%
82.53%
82.53%
82.53%
82.53%
ANSWER CHOICES RESPONSES
Army
Marine Corps
Navy
Air Force
Coast Guard
N/A
11 / 97
EMS Needs Assessment
99.35% 760
0.65% 5
Q12 Do you have a current Arkansas Emergency Medical
Services License?
Answered: 765 Skipped: 5
TOTAL 765
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
ANSWER CHOICES RESPONSES
Yes
No
12 / 97
EMS Needs Assessment
49.41% 378
2.35% 18
48.24% 369
Q13 What level of EMS license do you hold?
Answered: 765 Skipped: 5
TOTAL 765
EMT
Advanced EMT
Paramedic
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
49.41%
49.41%
49.41%
49.41%
49.41%
49.41%
49.41%
2.35%
2.35%
2.35%
2.35%
2.35%
2.35%
2.35%
48.24%
48.24%
48.24%
48.24%
48.24%
48.24%
48.24%
ANSWER CHOICES RESPONSES
EMT
Advanced EMT
Paramedic
13 / 97
EMS Needs Assessment
63.66% 487
36.34% 278
Q14 Are you currently NREMT certified?
Answered: 765 Skipped: 5
TOTAL 765
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
63.66%
63.66%
63.66%
63.66%
63.66%
63.66%
63.66%
36.34%
36.34%
36.34%
36.34%
36.34%
36.34%
36.34%
ANSWER CHOICES RESPONSES
Yes
No
14 / 97
EMS Needs Assessment
0.13% 1
7.19% 55
12.03% 92
10.46% 80
15.69% 120
22.61% 173
20.65% 158
11.24% 86
Q15 How many years have you been certified or licensed as an
Emergency Medical Services Provider?
Answered: 765 Skipped: 5
TOTAL 765
0-1 years
2-5 years
6-10 years
11-15 years
16-20 years
21-25 years
26-30 years
over 31 years
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
0.13%
0.13%
0.13%
0.13%
0.13%
0.13%
0.13%
7.19%
7.19%
7.19%
7.19%
7.19%
7.19%
7.19%
12.03%
12.03%
12.03%
12.03%
12.03%
12.03%
12.03%
10.46%
10.46%
10.46%
10.46%
10.46%
10.46%
10.46%
15.69%
15.69%
15.69%
15.69%
15.69%
15.69%
15.69%
22.61%
22.61%
22.61%
22.61%
22.61%
22.61%
22.61%
20.65%
20.65%
20.65%
20.65%
20.65%
20.65%
20.65%
11.24%
11.24%
11.24%
11.24%
11.24%
11.24%
11.24%
ANSWER CHOICES RESPONSES
0-1 years
2-5 years
6-10 years
11-15 years
16-20 years
21-25 years
26-30 years
over 31 years
15 / 97
EMS Needs Assessment
Q16 Of those years as a licensed / certified EMS Provider, how many of
those years were served at each level?
Answered: 765 Skipped: 5
11.88%
86
34.94%
253
14.64%
106
8.84%
64
9.25%
67
10.36%
75
7.60%
55
2.49%
18
724
0.00
40.94%
52
38.58%
49
8.66%
11
5.51%
7
3.15%
4
1.57%
2
1.57%
2
0.00%
0
127
0.00
2.36%
9
4.97%
19
11.26%
43
12.83%
49
17.80%
68
24.35%
93
20.68%
79
5.76%
22
382
0.00
EMT
Advanced /
Intermediate...
Paramedic
0 1 2 3 4 5 6 7 8 9 10
0-1
YEARS
2-5
YEARS
6-10
YEARS
11-15
YEARS
16-20
YEARS
21-25
YEARS
26-30
YEARS
31 AND
OVER
TOTAL WEIGHTED
AVERAGE
EMT
Advanced /
Intermediate EMT
Paramedic
16 / 97
EMS Needs Assessment
26.33% 99
39.10% 147
20.74% 78
13.83% 52
Q17 If you are a paramedic, how many years did you work as an
EMT/Advanced EMT before going to paramedic School?
Answered: 376 Skipped: 394
TOTAL 376
Less than 1
year
1-2 years
3-4 years
over 5 years
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
26.33%
26.33%
26.33%
26.33%
26.33%
26.33%
26.33%
39.10%
39.10%
39.10%
39.10%
39.10%
39.10%
39.10%
20.74%
20.74%
20.74%
20.74%
20.74%
20.74%
20.74%
13.83%
13.83%
13.83%
13.83%
13.83%
13.83%
13.83%
ANSWER CHOICES RESPONSES
Less than 1 year
1-2 years
3-4 years
over 5 years
17 / 97
EMS Needs Assessment
5.49% 42
8.37% 64
4.18% 32
21.31% 163
60.65% 464
Q18 Do you have plans either now or in the future to move into another
profession, if so which one?
Answered: 765 Skipped: 5
TOTAL 765
Gone into an
unrelated field
Gone into
nursing
Gone into
another...
Retire
Not planning
on leaving
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
5.49%
5.49%
5.49%
5.49%
5.49%
5.49%
5.49%
8.37%
8.37%
8.37%
8.37%
8.37%
8.37%
8.37%
4.18%
4.18%
4.18%
4.18%
4.18%
4.18%
4.18%
21.31%
21.31%
21.31%
21.31%
21.31%
21.31%
21.31%
60.65%
60.65%
60.65%
60.65%
60.65%
60.65%
60.65%
ANSWER CHOICES RESPONSES
Gone into an unrelated field
Gone into nursing
Gone into another healthcare related field
Retire
Not planning on leaving
18 / 97
EMS Needs Assessment
6.09% 28
9.57% 44
0.22% 1
74.13% 341
11.30% 52
89.78% 413
4.13% 19
11.96% 55
Q19 What other credentials do you have? Choose all that apply
Answered: 460 Skipped: 310
CCEMT
FP-C
MICP
PALS
PEPP
ACLS
PEARS
ITLS
ATLS
PHTLS
RN
LPN
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
6.09%
6.09%
6.09%
6.09%
6.09%
6.09%
6.09%
9.57%
9.57%
9.57%
9.57%
9.57%
9.57%
9.57%
0.22%
0.22%
0.22%
0.22%
0.22%
0.22%
0.22%
74.13%
74.13%
74.13%
74.13%
74.13%
74.13%
74.13%
11.30%
11.30%
11.30%
11.30%
11.30%
11.30%
11.30%
89.78%
89.78%
89.78%
89.78%
89.78%
89.78%
89.78%
4.13%
4.13%
4.13%
4.13%
4.13%
4.13%
4.13%
11.96%
11.96%
11.96%
11.96%
11.96%
11.96%
11.96%
9.35%
9.35%
9.35%
9.35%
9.35%
9.35%
9.35%
50.00%
50.00%
50.00%
50.00%
50.00%
50.00%
50.00%
17.17%
17.17%
17.17%
17.17%
17.17%
17.17%
17.17%
2.39%
2.39%
2.39%
2.39%
2.39%
2.39%
2.39%
ANSWER CHOICES RESPONSES
CCEMT
FP-C
MICP
PALS
PEPP
ACLS
PEARS
ITLS
19 / 97
EMS Needs Assessment
9.35% 43
50.00% 230
17.17% 79
2.39% 11
Total Respondents: 460
ATLS
PHTLS
RN
LPN
20 / 97
EMS Needs Assessment
12.16% 93
87.84% 672
Q20 Are you currently a licensed EMS Instructor?
Answered: 765 Skipped: 5
TOTAL 765
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
12.16%
12.16%
12.16%
12.16%
12.16%
12.16%
12.16%
87.84%
87.84%
87.84%
87.84%
87.84%
87.84%
87.84%
ANSWER CHOICES RESPONSES
Yes
No
21 / 97
EMS Needs Assessment
14.83% 98
85.17% 563
Q21 If not currently licensed as an EMS Instructor, were you ever been
licensed as and EMS instructor?
Answered: 661 Skipped: 109
TOTAL 661
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
14.83%
14.83%
14.83%
14.83%
14.83%
14.83%
14.83%
85.17%
85.17%
85.17%
85.17%
85.17%
85.17%
85.17%
ANSWER CHOICES RESPONSES
Yes
No
22 / 97
EMS Needs Assessment
35.45% 67
12.17% 23
15.34% 29
11.64% 22
13.76% 26
11.64% 22
Q22 How many years have you been an EMS Instructor? Or how many
years previously?
Answered: 189 Skipped: 581
TOTAL 189
Less than 3
years
4-6 years
7-10 years
11-15 years
16-20 years
greater than
21 years
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
35.45%
35.45%
35.45%
35.45%
35.45%
35.45%
35.45%
12.17%
12.17%
12.17%
12.17%
12.17%
12.17%
12.17%
15.34%
15.34%
15.34%
15.34%
15.34%
15.34%
15.34%
11.64%
11.64%
11.64%
11.64%
11.64%
11.64%
11.64%
13.76%
13.76%
13.76%
13.76%
13.76%
13.76%
13.76%
11.64%
11.64%
11.64%
11.64%
11.64%
11.64%
11.64%
ANSWER CHOICES RESPONSES
Less than 3 years
4-6 years
7-10 years
11-15 years
16-20 years
greater than 21 years
23 / 97
EMS Needs Assessment
89.23% 174
17.44% 34
30.26% 59
3.59% 7
14.36% 28
Q23 Which of the following classes do you routinely teach?
Answered: 195 Skipped: 575
Total Respondents: 195
Continuing
Education...
EMT Transition
Initial EMT
Initial
Advanced EMT
Initial
Paramedic
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
89.23%
89.23%
89.23%
89.23%
89.23%
89.23%
89.23%
17.44%
17.44%
17.44%
17.44%
17.44%
17.44%
17.44%
30.26%
30.26%
30.26%
30.26%
30.26%
30.26%
30.26%
3.59%
3.59%
3.59%
3.59%
3.59%
3.59%
3.59%
14.36%
14.36%
14.36%
14.36%
14.36%
14.36%
14.36%
ANSWER CHOICES RESPONSES
Continuing Education (General)
EMT Transition
Initial EMT
Initial Advanced EMT
Initial Paramedic
24 / 97
EMS Needs Assessment
3.92% 30
96.08% 735
Q24 Are you a full-time educator?
Answered: 765 Skipped: 5
TOTAL 765
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
3.92%
3.92%
3.92%
3.92%
3.92%
3.92%
3.92%
96.08%
96.08%
96.08%
96.08%
96.08%
96.08%
96.08%
ANSWER CHOICES RESPONSES
Yes
No
25 / 97
EMS Needs Assessment
13.11% 100
86.89% 663
Q25 Are you an adjunct instructor for an institute of higher learning?
Answered: 763 Skipped: 7
TOTAL 763
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
13.11%
13.11%
13.11%
13.11%
13.11%
13.11%
13.11%
86.89%
86.89%
86.89%
86.89%
86.89%
86.89%
86.89%
ANSWER CHOICES RESPONSES
Yes
No
26 / 97
EMS Needs Assessment
85.36% 653
14.64% 112
Q26 Do you currently provide patient care?
Answered: 765 Skipped: 5
TOTAL 765
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
85.36%
85.36%
85.36%
85.36%
85.36%
85.36%
85.36%
14.64%
14.64%
14.64%
14.64%
14.64%
14.64%
14.64%
ANSWER CHOICES RESPONSES
Yes
No
27 / 97
EMS Needs Assessment
24.84% 190
15.42% 118
7.58% 58
42.61% 326
9.54% 73
Q27 What category of EMS Service so you currently work for?
Answered: 765 Skipped: 5
TOTAL 765
Fire based EMS
Hospital based
EMS
Government,
non-fire EMS
Private,
nonhospital...
Not affiliated
/ Currently ...
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
24.84%
24.84%
24.84%
24.84%
24.84%
24.84%
24.84%
15.42%
15.42%
15.42%
15.42%
15.42%
15.42%
15.42%
7.58%
7.58%
7.58%
7.58%
7.58%
7.58%
7.58%
42.61%
42.61%
42.61%
42.61%
42.61%
42.61%
42.61%
9.54%
9.54%
9.54%
9.54%
9.54%
9.54%
9.54%
ANSWER CHOICES RESPONSES
Fire based EMS
Hospital based EMS
Government, non-fire EMS
Private, nonhospital based
Not affiliated / Currently not working
28 / 97
EMS Needs Assessment
81.48% 563
11.00% 76
6.37% 44
1.16% 8
Q28 What type of service(s) do you work for?
Answered: 691 Skipped: 79
TOTAL 691
Ground
Air
Both Ground
and Air
Educational
Institution...
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
81.48%
81.48%
81.48%
81.48%
81.48%
81.48%
81.48%
11.00%
11.00%
11.00%
11.00%
11.00%
11.00%
11.00%
6.37%
6.37%
6.37%
6.37%
6.37%
6.37%
6.37%
1.16%
1.16%
1.16%
1.16%
1.16%
1.16%
1.16%
ANSWER CHOICES RESPONSES
Ground
Air
Both Ground and Air
Educational Institution Only
29 / 97
EMS Needs Assessment
16.64% 115
5.93% 41
13.89% 96
9.26% 64
1.74% 12
10.27% 71
42.26% 292
Q29 How many hours a pay period (every 2 weeks) do you work on
average?
Answered: 691 Skipped: 79
TOTAL 691
less than 20
Hours
21-39 Hours
40-50 Hours
51-60 Hours
61-70 Hours
71-80 Hours
over 80 hours
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
16.64%
16.64%
16.64%
16.64%
16.64%
16.64%
16.64%
5.93%
5.93%
5.93%
5.93%
5.93%
5.93%
5.93%
13.89%
13.89%
13.89%
13.89%
13.89%
13.89%
13.89%
9.26%
9.26%
9.26%
9.26%
9.26%
9.26%
9.26%
1.74%
1.74%
1.74%
1.74%
1.74%
1.74%
1.74%
10.27%
10.27%
10.27%
10.27%
10.27%
10.27%
10.27%
42.26%
42.26%
42.26%
42.26%
42.26%
42.26%
42.26%
ANSWER CHOICES RESPONSES
less than 20 Hours
21-39 Hours
40-50 Hours
51-60 Hours
61-70 Hours
71-80 Hours
over 80 hours
30 / 97
EMS Needs Assessment
16.50% 114
83.50% 577
Q30 Do you work for more than one service?
Answered: 691 Skipped: 79
TOTAL 691
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
16.50%
16.50%
16.50%
16.50%
16.50%
16.50%
16.50%
83.50%
83.50%
83.50%
83.50%
83.50%
83.50%
83.50%
ANSWER CHOICES RESPONSES
Yes
No
31 / 97
EMS Needs Assessment
89.78% 167
8.06% 15
0.54% 1
1.61% 3
Q31 If yes to Question 30, How many services do you currently work for?
Answered: 186 Skipped: 584
TOTAL 186
1-2
3-4
5-6
over 6
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
89.78%
89.78%
89.78%
89.78%
89.78%
89.78%
89.78%
8.06%
8.06%
8.06%
8.06%
8.06%
8.06%
8.06%
0.54%
0.54%
0.54%
0.54%
0.54%
0.54%
0.54%
1.61%
1.61%
1.61%
1.61%
1.61%
1.61%
1.61%
ANSWER CHOICES RESPONSES
1-2
3-4
5-6
over 6
32 / 97
EMS Needs Assessment
76.92% 530
4.35% 30
18.72% 129
Q32 How are you paid?
Answered: 689 Skipped: 81
TOTAL 689
By the hour
By the shift
Salary
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
76.92%
76.92%
76.92%
76.92%
76.92%
76.92%
76.92%
4.35%
4.35%
4.35%
4.35%
4.35%
4.35%
4.35%
18.72%
18.72%
18.72%
18.72%
18.72%
18.72%
18.72%
ANSWER CHOICES RESPONSES
By the hour
By the shift
Salary
33 / 97
EMS Needs Assessment
70.91% 490
5.21% 36
11.58% 80
3.18% 22
8.39% 58
0.72% 5
Q33 Which best describes your current employment status?
Answered: 691 Skipped: 79
TOTAL 691
Paid, full-time
Paid,
full-time/ P...
Paid, part-time
Paid at least
some part-ti...
Volunteer
Not working in
EMS
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
70.91%
70.91%
70.91%
70.91%
70.91%
70.91%
70.91%
5.21%
5.21%
5.21%
5.21%
5.21%
5.21%
5.21%
11.58%
11.58%
11.58%
11.58%
11.58%
11.58%
11.58%
3.18%
3.18%
3.18%
3.18%
3.18%
3.18%
3.18%
8.39%
8.39%
8.39%
8.39%
8.39%
8.39%
8.39%
0.72%
0.72%
0.72%
0.72%
0.72%
0.72%
0.72%
ANSWER CHOICES RESPONSES
Paid, full-time
Paid, full-time/ Paid part-time
Paid, part-time
Paid at least some part-time and volunteer
Volunteer
Not working in EMS
34 / 97
EMS Needs Assessment
92.90% 641
6.81% 47
0.14% 1
0.14% 1
Q34 How many services do you currently work over 20 hours a pay
period for?
Answered: 690 Skipped: 80
TOTAL 690
1
2-3
4-5
6 and up
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
92.90%
92.90%
92.90%
92.90%
92.90%
92.90%
92.90%
6.81%
6.81%
6.81%
6.81%
6.81%
6.81%
6.81%
0.14%
0.14%
0.14%
0.14%
0.14%
0.14%
0.14%
0.14%
0.14%
0.14%
0.14%
0.14%
0.14%
0.14%
ANSWER CHOICES RESPONSES
1
2-3
4-5
6 and up
35 / 97
EMS Needs Assessment
41.01% 283
19.42% 134
11.45% 79
8.84% 61
7.25% 50
12.03% 83
Q35 How far do you drive one way to the primary service you work for?
Answered: 690 Skipped: 80
TOTAL 690
0-10 miles
11-20 miles
21-30 miles
31-40 miles
41-50 miles
51 or more
miles
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
41.01%
41.01%
41.01%
41.01%
41.01%
41.01%
41.01%
19.42%
19.42%
19.42%
19.42%
19.42%
19.42%
19.42%
11.45%
11.45%
11.45%
11.45%
11.45%
11.45%
11.45%
8.84%
8.84%
8.84%
8.84%
8.84%
8.84%
8.84%
7.25%
7.25%
7.25%
7.25%
7.25%
7.25%
7.25%
12.03%
12.03%
12.03%
12.03%
12.03%
12.03%
12.03%
ANSWER CHOICES RESPONSES
0-10 miles
11-20 miles
21-30 miles
31-40 miles
41-50 miles
51 or more miles
36 / 97
EMS Needs Assessment
14.49% 100
16.09% 111
27.83% 192
17.39% 120
17.83% 123
3.04% 21
3.33% 23
Q36 How many days a week do you typically work?
Answered: 690 Skipped: 80
TOTAL 690
1 day
2 days
3 days
4 days
5 days
6 days
7 days
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
14.49%
14.49%
14.49%
14.49%
14.49%
14.49%
14.49%
16.09%
16.09%
16.09%
16.09%
16.09%
16.09%
16.09%
27.83%
27.83%
27.83%
27.83%
27.83%
27.83%
27.83%
17.39%
17.39%
17.39%
17.39%
17.39%
17.39%
17.39%
17.83%
17.83%
17.83%
17.83%
17.83%
17.83%
17.83%
3.04%
3.04%
3.04%
3.04%
3.04%
3.04%
3.04%
3.33%
3.33%
3.33%
3.33%
3.33%
3.33%
3.33%
ANSWER CHOICES RESPONSES
1 day
2 days
3 days
4 days
5 days
6 days
7 days
37 / 97
EMS Needs Assessment
33.19% 229
41.01% 283
13.91% 96
10.87% 75
1.01% 7
Q37 What is the average length of your typical shift?
Answered: 690 Skipped: 80
TOTAL 690
0-12 hours
12-24 hours
24-36 hours
36-72 hours
72 hours and
above
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
33.19%
33.19%
33.19%
33.19%
33.19%
33.19%
33.19%
41.01%
41.01%
41.01%
41.01%
41.01%
41.01%
41.01%
13.91%
13.91%
13.91%
13.91%
13.91%
13.91%
13.91%
10.87%
10.87%
10.87%
10.87%
10.87%
10.87%
10.87%
1.01%
1.01%
1.01%
1.01%
1.01%
1.01%
1.01%
ANSWER CHOICES RESPONSES
0-12 hours
12-24 hours
24-36 hours
36-72 hours
72 hours and above
38 / 97
EMS Needs Assessment
26.38% 182
73.62% 508
Q38 Do you work a second non-healthcare related job out of necessity?
Answered: 690 Skipped: 80
TOTAL 690
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
26.38%
26.38%
26.38%
26.38%
26.38%
26.38%
26.38%
73.62%
73.62%
73.62%
73.62%
73.62%
73.62%
73.62%
ANSWER CHOICES RESPONSES
Yes
No
39 / 97
EMS Needs Assessment
11.78% 74
3.03% 19
9.24% 58
13.22% 83
17.20% 108
45.54% 286
Q39 What is your salary range before overtime?
Answered: 628 Skipped: 142
TOTAL 628
$15,000 -
$20,000
$20,001 -
$25,000
$25,001 -
$30,000
$30,001 -
$40,000
$40,001 -
$50,000
$50,001 and
above
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
11.78%
11.78%
11.78%
11.78%
11.78%
11.78%
11.78%
3.03%
3.03%
3.03%
3.03%
3.03%
3.03%
3.03%
9.24%
9.24%
9.24%
9.24%
9.24%
9.24%
9.24%
13.22%
13.22%
13.22%
13.22%
13.22%
13.22%
13.22%
17.20%
17.20%
17.20%
17.20%
17.20%
17.20%
17.20%
45.54%
45.54%
45.54%
45.54%
45.54%
45.54%
45.54%
ANSWER CHOICES RESPONSES
$15,000 - $20,000
$20,001 - $25,000
$25,001 - $30,000
$30,001 - $40,000
$40,001 - $50,000
$50,001 and above
40 / 97
EMS Needs Assessment
9.56% 59
1.46% 9
2.92% 18
10.21% 63
13.29% 82
62.56% 386
Q40 What is your salary range including overtime?
Answered: 617 Skipped: 153
TOTAL 617
$15,000 -
$20,000
$20,001 -
$25,000
$25,001 -
$30,000
$30,001 -
$40,000
$40,001 -
$50,000
$50,001 and
above
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
9.56%
9.56%
9.56%
9.56%
9.56%
9.56%
9.56%
1.46%
1.46%
1.46%
1.46%
1.46%
1.46%
1.46%
2.92%
2.92%
2.92%
2.92%
2.92%
2.92%
2.92%
10.21%
10.21%
10.21%
10.21%
10.21%
10.21%
10.21%
13.29%
13.29%
13.29%
13.29%
13.29%
13.29%
13.29%
62.56%
62.56%
62.56%
62.56%
62.56%
62.56%
62.56%
ANSWER CHOICES RESPONSES
$15,000 - $20,000
$20,001 - $25,000
$25,001 - $30,000
$30,001 - $40,000
$40,001 - $50,000
$50,001 and above
41 / 97
EMS Needs Assessment
Q41 Spend time with each statement and reflect on your experiences
regarding fatigue.
Answered: 671 Skipped: 99
I have
experienced...
I have
experienced...
Has fatigue
caused you t...
Have you
almost made ...
42 / 97
EMS Needs Assessment
Have you ever
felt tired a...
Have you ever
felt tired...
In the past 6
months, have...
As an EMS
provider, I...
43 / 97
EMS Needs Assessment
I think
fatigue is t...
I have found
myself noddi...
I have found
myself noddi...
Do you feel
that fatigue...
44 / 97
EMS Needs Assessment
I feel that
staff work...
We participate
in fatigue...
I regularly
use products...
Has fatigue
affected you...
45 / 97
EMS Needs Assessment
33.13%
222
40.75%
273
19.40%
130
4.48%
30
2.24%
15
670
14.01%
94
28.91%
194
30.25%
203
21.31%
143
5.51%
37
671
12.37%
83
23.40%
157
30.55%
205
25.04%
168
8.64%
58
671
8.79%
59
15.20%
102
32.34%
217
30.55%
205
13.11%
88
671
Strongly Agree Agree Neutral Disagree Strongly Disagree
I have had to
leave shifts...
Your employers
show concern...
Workplace
fatigue has...
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
STRONGLY
AGREE
AGREE NEUTRAL DISAGREE STRONGLY
DISAGREE
TOTAL
I have experienced workplace fatigue.
I have experienced fatigue while on duty that has
impacted my performance.
Has fatigue caused you to feel concern over your ability
to perform during work hours?
Have you almost made an error at work because of
fatigue?
46 / 97
EMS Needs Assessment
12.82%
86
37.85%
254
24.74%
166
18.48%
124
6.11%
41
671
25.52%
171
44.48%
298
17.16%
115
8.66%
58
4.18%
28
670
11.04%
74
15.82%
106
29.40%
197
30.00%
201
13.73%
92
670
46.80%
314
37.41%
251
13.11%
88
1.49%
10
1.19%
8
671
27.57%
185
32.34%
217
28.02%
188
9.24%
62
2.83%
19
671
6.62%
44
9.77%
65
26.77%
178
29.32%
195
27.52%
183
665
3.44%
23
4.04%
27
23.17%
155
31.09%
208
38.27%
256
669
41.20%
274
40.90%
272
14.29%
95
2.26%
15
1.35%
9
665
16.22%
108
22.52%
150
41.59%
277
13.66%
91
6.01%
40
666
10.19%
68
20.24%
135
40.03%
267
17.84%
119
11.69%
78
667
10.28%
69
21.16%
142
25.19%
169
23.99%
161
19.37%
130
671
4.78%
32
14.93%
100
31.19%
209
33.88%
227
15.22%
102
670
2.25%
15
2.70%
18
18.44%
123
37.03%
247
39.58%
264
667
17.79%
119
27.06%
181
30.19%
202
12.41%
83
12.56%
84
669
13.81%
92
24.77%
165
28.68%
191
20.87%
139
11.86%
79
666
Have you ever felt tired at the start of your shift?
Have you ever felt tired while driving home after your
shift?
In the past 6 months, have you had to reduce the number
of hours you previously spent on occupational, social or
family activities because of problems with fatigue?
As an EMS provider, I am responsible for being rested
and fit for duty.
I think fatigue is the number one safety hazard in my
profession.
I have found myself nodding off while driving an
ambulance.
I have found myself nodding off while providing patient
care.
Do you feel that fatigue impacts safety?
I feel that staff work longer hours than is best for patient
care.
We participate in fatigue education and recognition at our
service.
I regularly use products that help me stay awake while on
duty (caffeine, energy drink, other stimulants).
Has fatigue affected your judgement while at work?
I have had to leave shifts early because of workplace
fatigue?
Your employers show concern for your health and safety,
especially regarding fatigue.
Workplace fatigue has impacted your family and/or
personal life.
47 / 97
EMS Needs Assessment
87.33% 586
12.67% 85
Q42 Are you allowed to sleep while on duty when working over 12 hours?
Answered: 671 Skipped: 99
TOTAL 671
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
87.33%
87.33%
87.33%
87.33%
87.33%
87.33%
87.33%
12.67%
12.67%
12.67%
12.67%
12.67%
12.67%
12.67%
ANSWER CHOICES RESPONSES
Yes
No
48 / 97
EMS Needs Assessment
10.73% 72
24.44% 164
43.96% 295
17.14% 115
3.73% 25
Q43 How many hours are you routinely awake while on duty?
Answered: 671 Skipped: 99
TOTAL 671
1-8
9-12
13-16
17-23
more than 24
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
10.73%
10.73%
10.73%
10.73%
10.73%
10.73%
10.73%
24.44%
24.44%
24.44%
24.44%
24.44%
24.44%
24.44%
43.96%
43.96%
43.96%
43.96%
43.96%
43.96%
43.96%
17.14%
17.14%
17.14%
17.14%
17.14%
17.14%
17.14%
3.73%
3.73%
3.73%
3.73%
3.73%
3.73%
3.73%
ANSWER CHOICES RESPONSES
1-8
9-12
13-16
17-23
more than 24
49 / 97
EMS Needs Assessment
Q44 Spend time with each statement and reflect on your ambulance
(EMS) service’s strengths and weaknesses. A thorough assessment by
many community representatives, such as yourself, will help stimulate
future growth and development of the ambulance (EMS) agency to allow
the service to better meet the community’s needs.
Answered: 680 Skipped: 90
I feel that
the ambulanc...
I feel that
all (EMS)...
Our service
participates...
50 / 97
EMS Needs Assessment
38.05%
258
43.36%
294
16.81%
114
1.18%
8
0.59%
4
678
28.17%
191
38.79%
263
18.88%
128
11.06%
75
3.10%
21
678
24.89%
169
39.18%
266
25.92%
176
8.54%
58
1.47%
10
679
44.46%
301
33.38%
226
19.35%
131
2.07%
14
0.74%
5
677
40.88%
278
36.91%
251
17.65%
120
3.68%
25
0.88%
6
680
Strongly Agree Agree Neutral Disagree Strongly Disagree
The ambulance
(EMS) servic...
Our service
participates...
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
STRONGLY
AGREE
AGREE NEUTRAL DISAGREE STRONGLY
DISAGREE
TOTAL
I feel that the ambulance and the other equipment are
kept clean and well maintained.
I feel that all (EMS) personnel act and dress in a
professional manner while on duty and dealing with the
public.
Our service participates in health promotion programs
like health fairs and blood pressure screening.
The ambulance (EMS) service I work for is valued as a
community resource.
Our service participates in community education, such as
school presentations, CPR classes.
51 / 97
EMS Needs Assessment
Q45 The next statements focus on your perceptions as a front-line EMS
provider. Specifically, assess how well your agency prepares its
employees / volunteers for the provision of emergency medical care
within a broad community context. Employees / volunteers should have
access to the necessary resources, knowledge, and education to
successfully complete their job requirements. Please rate each statement
below.
Answered: 676 Skipped: 94
I think our
service is...
I feel that
the EMS agen...
I receive
regular...
52 / 97
EMS Needs Assessment
Compared to
other EMS...
I have been
trained in h...
I believe that
we are provi...
All of our
employees ha...
53 / 97
EMS Needs Assessment
I believe that
an appropria...
It is my
opinion that...
I believe that
we have an...
Data collected
from our...
54 / 97
EMS Needs Assessment
I think that
our vehicles...
I feel that
the financia...
I believe that
our service ...
When I
encounter a...
My service
sees me as a...
55 / 97
EMS Needs Assessment
sees me as a...
I am satisfied
with the...
I am satisfied
with the...
My
organization...
I am satisfied
with my tota...
56 / 97
EMS Needs Assessment
Senior
management a...
My supervisor
and I have a...
I am satisfied
with the...
I am pleased
with the car...
57 / 97
EMS Needs Assessment
I am satisfied
with my...
My
organization...
Communication
between seni...
I am satisfied
with my over...
58 / 97
EMS Needs Assessment
34.07%
230
44.30%
299
17.93%
121
2.81%
19
0.89%
6
675
22.88%
154
45.47%
306
24.37%
164
5.79%
39
1.49%
10
673
22.06%
148
40.69%
273
27.72%
186
7.45%
50
2.09%
14
671
19.14%
129
31.16%
210
32.20%
217
13.35%
90
4.15%
28
674
31.35%
211
49.78%
335
15.45%
104
2.23%
15
1.19%
8
673
31.65%
213
41.01%
276
20.21%
136
4.16%
28
2.97%
20
673
19.76%
133
38.19%
257
29.12%
196
9.51%
64
3.42%
23
673
13.35%
90
30.71%
207
32.64%
220
16.02%
108
7.27%
49
674
14.75%
99
35.92%
241
28.17%
189
12.37%
83
8.79%
59
671
12.04%
81
29.57%
199
27.93%
188
20.21%
136
10.25%
69
673
12.37%
83
32.19%
216
35.32%
237
14.46%
97
5.66%
38
671
28.46%
191
42.62%
286
20.42%
137
6.56%
44
1.94%
13
671
20.90%
140
38.21%
256
29.70%
199
7.16%
48
4.03%
27
670
36.46%
245
40.33%
271
18.30%
123
3.72%
25
1.19%
8
672
Strongly Agree Agree Neutral Disagree Strongly Disagree
Employees at
my service...
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
STRONGLY
AGREE
AGREE NEUTRAL DISAGREE STRONGLY
DISAGREE
TOTAL
I think our service is integrated into the community as a
whole.
I feel that the EMS agency is meeting my needs as an
employee.
I receive regular feedback and performance evaluations.
Compared to other EMS agencies, I believe that we have
a low employee turnover rate.
I have been trained in how to minimize work-related
injuries (safe driving, proper lifting, etc).
I believe that we are provided sufficient opportunities for
high quality continuing education.
All of our employees have undergone training in
principles of customer service.
I believe that an appropriate number of our employees
have undergone leadership training.
It is my opinion that we receive appropriate recognition
for years of service by our agency.
I believe that we have an appropriate number of
employees to meet our staffing needs.
Data collected from our patient care records are
tabulated and reported back to employees in an
understandable and useful format.
I think that our vehicles / equipment are adequate to meet
our needs.
I feel that the financial aspects of our organization are
well managed.
I believe that our service is staffed and licensed at an
appropriate level of care (BLS vs. ALS).
59 / 97
EMS Needs Assessment
17.44%
117
34.43%
231
33.98%
228
10.73%
72
3.43%
23
671
21.31%
143
38.30%
257
29.81%
200
7.00%
47
3.58%
24
671
15.80%
106
31.89%
214
31.59%
212
10.58%
71
10.13%
68
671
18.03%
121
39.64%
266
32.34%
217
6.56%
44
3.43%
23
671
18.81%
126
39.55%
265
34.33%
230
4.48%
30
2.84%
19
670
14.63%
98
36.27%
243
32.39%
217
10.75%
72
5.97%
40
670
16.10%
108
29.96%
201
34.43%
231
12.67%
85
6.86%
46
671
29.58%
197
43.24%
288
22.37%
149
3.00%
20
1.80%
12
666
23.58%
158
44.93%
301
23.58%
158
6.12%
41
1.79%
12
670
15.99%
107
31.39%
210
34.98%
234
11.66%
78
5.98%
40
669
16.29%
109
34.23%
229
35.13%
235
10.76%
72
3.59%
24
669
18.56%
124
31.29%
209
33.98%
227
11.98%
80
4.19%
28
668
16.02%
107
35.03%
234
30.24%
202
12.72%
85
5.99%
40
668
21.41%
143
44.16%
295
26.20%
175
5.54%
37
2.69%
18
668
17.64%
118
41.55%
278
30.94%
207
7.03%
47
2.84%
19
669
When I encounter a patient who doesn't require an
ambulance, but who has clear safety risks or special
needs, there are clear policies outlining an appropriate
referral process.
My service sees me as a valuable asset to the
organization.
I am satisfied with the retirement plan offered by my
organization.
I am satisfied with the culture of my workplace.
My organization is dedicated to diversity and
inclusiveness.
I am satisfied with my total benefits package.
Senior management and employees trust each other.
My supervisor and I have a good working relationship.
I am satisfied with the job-related training my organization
offers.
I am pleased with the career advancement opportunities
available to me.
I am satisfied with my opportunities for professional
growth.
My organization is dedicated to my professional
development.
Communication between senior leaders and employees
is good in my organization.
I am satisfied with my overall job security.
Employees at my service treat each other with dignity and
respect.
60 / 97
EMS Needs Assessment
Q46 The following eight statements are provided to gauge your opinions
concerning your relation and integration with the healthcare system. The
entities to which you relinquish patient care are the receiving facilities.
Answered: 667 Skipped: 103
In my
experience, ...
I feel the
role of EMS...
I feel like we
have an acti...
We regularly
participate ...
61 / 97
EMS Needs Assessment
participate ...
Our agency
regularly...
In my opinion,
members of o...
We regularly
review patie...
We participate
in quality...
62 / 97
EMS Needs Assessment
19.97%
133
51.95%
346
24.92%
166
2.40%
16
0.75%
5
666
19.82%
132
50.75%
338
25.53%
170
3.15%
21
0.75%
5
666
32.58%
217
35.89%
239
26.13%
174
4.05%
27
1.35%
9
666
21.95%
146
33.98%
226
33.08%
220
7.97%
53
3.01%
20
665
20.85%
138
36.86%
244
35.95%
238
4.98%
33
1.36%
9
662
17.17%
114
34.64%
230
39.16%
260
6.33%
42
2.71%
18
664
15.34%
102
31.43%
209
40.00%
266
8.42%
56
4.81%
32
665
14.46%
96
31.63%
210
40.21%
267
8.89%
59
4.82%
32
664
Strongly Agree Agree Neutral Disagree Strongly Disagree
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
STRONGLY
AGREE
AGREE NEUTRAL DISAGREE STRONGLY
DISAGREE
TOTAL
In my experience, we have a positive working relationship
with our receiving facilities.
I feel the role of EMS personnel during the transition of
patient care at the receiving facility is clear.
I feel like we have an active service medical director.
We regularly participate in quality improvement activities
with our medical director, including periodic run reviews.
Our agency regularly provides data (response times, IV
success rates, number of trauma vs. medical patients,
etc.) to our medical director.
In my opinion, members of our agency serve on
appropriate health care-related committees.
We regularly review patient care issues with the receiving
facilities.
We participate in quality improvement activities with our
receiving facilities.
63 / 97
EMS Needs Assessment
Q47 Public safety is defined as any agency that assists in the well being
of the community in the midst of a crisis (i.e. fire departments, other EMS
agencies, ski patrol, highway patrol, search and rescue, department
ofemergency services, etc.). The following eight statements are designed
to gauge your agency’s integration with other public safety entities.
Please rate each statement
Answered: 667 Skipped: 103
We have a
positive...
We regularly
communicate...
We actively
participate ...
64 / 97
EMS Needs Assessment
Strongly Agree Agree Neutral Disagree Strongly Disagree
We have a
common incid...
The role of
our agency i...
I believe our
dispatch sys...
We spend
adequate tim...
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
65 / 97
EMS Needs Assessment
28.53%
190
50.30%
335
19.37%
129
1.20%
8
0.60%
4
666
19.85%
132
38.80%
258
34.14%
227
5.56%
37
1.65%
11
665
17.32%
115
39.61%
263
30.27%
201
9.79%
65
3.01%
20
664
20.12%
134
42.79%
285
29.28%
195
6.01%
40
1.80%
12
666
22.29%
148
45.63%
303
26.05%
173
4.07%
27
1.96%
13
664
17.42%
116
35.44%
236
29.58%
197
10.51%
70
7.06%
47
666
14.84%
99
37.33%
249
32.83%
219
10.64%
71
4.35%
29
667
STRONGLY
AGREE
AGREE NEUTRAL DISAGREE STRONGLY
DISAGREE
TOTAL
We have a positive working relationship with other public
safety agencies/ personnel.
We regularly communicate with other public safety
agencies through system quality improvement.
We actively participate in joint training with other public
safety agencies.
We have a common incident command system with other
public safety agencies.
The role of our agency is clear during a multiple agency
response.
I believe our dispatch system meets our agency’s needs.
We spend adequate time working on planning and
exercises to prepare us for multiple casualty incidents
involving all types of man-made and natural events.
66 / 97
EMS Needs Assessment
Q48 This section details your opinions about how well your EMS agency
is integrated in the local school system.
Answered: 663 Skipped: 107
We have a
positive...
We
periodically...
We participate
in school...
We
periodically...
67 / 97
EMS Needs Assessment
Strongly Agree Agree Neutral Disagree Strongly Disagree
Our agency
receives...
We receive
training...
We participate
periodically...
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
STRONGLY
AGREE
AGREE NEUTRAL DISAGREE STRONGLY
DISAGREE
TOTAL
68 / 97
EMS Needs Assessment
18.31%
121
42.06%
278
33.43%
221
4.08%
27
2.12%
14
661
18.43%
122
38.97%
258
31.57%
209
8.46%
56
2.57%
17
662
14.33%
95
36.20%
240
35.90%
238
9.20%
61
4.37%
29
663
8.17%
54
19.67%
130
47.05%
311
16.79%
111
8.32%
55
661
8.91%
59
20.24%
134
44.41%
294
17.07%
113
9.37%
62
662
10.88%
72
31.27%
207
37.61%
249
14.35%
95
5.89%
39
662
9.97%
66
26.59%
176
39.27%
260
16.01%
106
8.16%
54
662
We have a positive working relationship with school
officials at all levels (administrators, educators, and
faculty).
We periodically educate students (first aid talks, CPR
instruction, career day, injury prevention, etc).
We participate in school drills and training for
emergencies.
We periodically meet with school health nurses.
Our agency receives information from school officials
concerning the enrollment of any children with special
healthcare needs.
We receive training regarding children with special health
care needs.
We participate periodically in joint training with school
athletic staff (trainers and coaches).
69 / 97
EMS Needs Assessment
Q49 The following statements are associated with the relationship that is
fostered between your EMS agency and the community at large. As your
primary customer, the patients, family, and bystanders play a vital role in
your agency’s development and effectiveness in a community
Answered: 661 Skipped: 109
I believe that
we meet our...
Our agency
charts the...
We continually
reassess our...
70 / 97
EMS Needs Assessment
We provide the
best possibl...
We maintain
protocol...
We meet our
response tim...
Personnel
maintain the...
We regularly
participate ...
71 / 97
EMS Needs Assessment
29.24%
193
51.06%
337
17.88%
118
1.67%
11
0.15%
1
660
13.68%
90
30.55%
201
43.62%
287
9.12%
60
3.04%
20
658
19.73%
130
44.16%
291
28.22%
186
6.22%
41
1.67%
11
659
34.14%
225
44.01%
290
19.58%
129
1.97%
13
0.30%
2
659
33.99%
224
45.98%
303
18.21%
120
1.37%
9
0.46%
3
659
25.34%
167
47.34%
312
24.43%
161
2.28%
15
0.61%
4
659
Strongly Agree Agree Neutral Disagree Strongly Disagree
We upgrade our
knowledge...
We participate
regularly in...
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
STRONGLY
AGREE
AGREE NEUTRAL DISAGREE STRONGLY
DISAGREE
TOTAL
I believe that we meet our customers’ needs and
expectations.
Our agency charts the ratio between compliments vs.
complaints.
We continually reassess our services to make sure we
are meeting the needs and expectations of our
customers.
We provide the best possible medical care in accordance
with our agency’s licensure level and our personnel’s
scope of practice.
We maintain protocol compliance.
We meet our response time benchmarks.
72 / 97
EMS Needs Assessment
30.55%
201
44.53%
293
21.58%
142
2.43%
16
0.91%
6
658
31.23%
203
42.31%
275
22.00%
143
3.69%
24
0.77%
5
650
27.55%
181
44.60%
293
22.98%
151
3.96%
26
0.91%
6
657
20.46%
134
40.92%
268
31.60%
207
5.50%
36
1.53%
10
655
Personnel maintain their emergency medical skills to the
highest standard possible.
We regularly participate in skills training and competency.
We upgrade our knowledge consistent with published
trends in emergency medical care.
We participate regularly in public information and
education activities.
73 / 97
EMS Needs Assessment
Q50 The following four statements relate to the EMS agency’s
relationship with their medical director. EMS “medical director" means a
physician or surrogate who is responsible for all aspects of patient care
within an EMS system or EMS agency, including providing for or ensuring
the medical direction of EMS providers; the development,
implementation, evaluation of medical protocols; and oversight of quality
assurance activities.
Answered: 658 Skipped: 112
I know the
name of my E...
I know exactly
what the rol...
We have yearly
training led...
74 / 97
EMS Needs Assessment
We have
monthly...
I meet with my
EMS Medical...
I think that
the medical...
In my
experience, ...
75 / 97
EMS Needs Assessment
Strongly Agree Agree Neutral Disagree Strongly Disagree
In my opinion,
the medical...
In my
experience,...
My EMS Medical
Director is...
My EMS Medical
Director val...
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
76 / 97
EMS Needs Assessment
52.29%
343
28.66%
188
15.09%
99
3.51%
23
0.46%
3
656
47.63%
312
30.38%
199
17.56%
115
3.66%
24
0.76%
5
655
29.40%
192
24.81%
162
30.02%
196
10.57%
69
5.21%
34
653
14.96%
98
20.61%
135
39.85%
261
16.95%
111
7.63%
50
655
30.73%
201
24.01%
157
27.22%
178
11.01%
72
7.03%
46
654
32.93%
216
34.45%
226
24.24%
159
5.03%
33
3.35%
22
656
27.83%
182
31.50%
206
32.11%
210
5.35%
35
3.21%
21
654
30.93%
202
36.14%
236
24.66%
161
5.51%
36
2.76%
18
653
30.38%
199
34.20%
224
28.09%
184
5.19%
34
2.14%
14
655
32.93%
216
32.47%
213
26.52%
174
4.42%
29
3.66%
24
656
33.79%
221
31.96%
209
28.75%
188
3.36%
22
2.14%
14
654
STRONGLY
AGREE
AGREE NEUTRAL DISAGREE STRONGLY
DISAGREE
TOTAL
I know the name of my EMS Medical Director.
I know exactly what the role of my EMS Medical Director
is.
We have yearly training led by or attended by our EMS
Medical Director.
We have monthly training led by or attended by our EMS
Medical Director.
I meet with my EMS Medical Director at least once per
year.
I think that the medical director plays an active role in the
EMS system's current quality improvement activities.
In my experience, the medical director reviews cases
regularly as part of continuing education processes with
the EMS agency.
In my opinion, the medical director regularly provides
direction and guidance to the EMS agency.
In my experience, there is a well-established medical
direction procedure by which on-line medical direction
regularly communicates with the EMS providers
concerning out-of-hospital patient care.
My EMS Medical Director is active in my protocol
compliance and reviews these with us at least yearly.
My EMS Medical Director values me as a healthcare
provider.
77 / 97
EMS Needs Assessment
Q51 The following statements relate to the State Trauma System
Answered: 661 Skipped: 109
I receive
regular upda...
I understand
the purpose ...
I currently
use ATCC for...
I currently
attend Traum...
78 / 97
EMS Needs Assessment
I know my
service...
I understand
the purpose ...
I use the
Trauma Triag...
In my opinion,
the trauma...
79 / 97
EMS Needs Assessment
15.76%
104
38.48%
254
33.18%
219
9.85%
65
2.73%
18
660
21.67%
143
47.27%
312
25.61%
169
4.09%
27
1.36%
9
660
19.39%
128
34.55%
228
37.27%
246
6.97%
46
1.82%
12
660
9.28%
61
12.02%
79
42.92%
282
24.05%
158
11.72%
77
657
18.24%
120
33.74%
222
37.54%
247
6.53%
43
3.95%
26
658
25.23%
166
47.42%
312
24.01%
158
1.98%
13
1.37%
9
658
23.93%
157
41.31%
271
29.57%
194
3.35%
22
1.83%
12
656
14.72%
97
39.91%
263
37.78%
249
5.16%
34
2.43%
16
659
17.81%
117
39.73%
261
37.29%
245
3.04%
20
2.13%
14
657
Strongly Agree Agree Neutral Disagree Strongly Disagree
In my opinion,
the trauma...
My service
provides me...
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
STRONGLY
AGREE
AGREE NEUTRAL DISAGREE STRONGLY
DISAGREE
TOTAL
I receive regular updates on the Trauma System from
our service's leadership.
I understand the purpose of the Arkansas Trauma Call
Communications Center (ATCC)
I currently use ATCC for determining patient destination
on all Major and Moderate patients.
I currently attend Trauma Regional Advisory Council
meetings?
I know my service receives funding for participating in
the state trauma system.
I understand the purpose of the Trauma Triage
Guidelines.
I use the Trauma Triage Guidelines to determine when
to call the ATCC.
In my opinion, the trauma system is working as
intended.
In my opinion, the trauma system has improved the
care of the trauma patient.
80 / 97
EMS Needs Assessment
17.56%
115
41.83%
274
31.91%
209
6.26%
41
2.44%
16
655
My service provides me with continuing education on
the trauma system.
81 / 97
EMS Needs Assessment
Q52 In the last 12 months, has your ambulance been diverted to another
hospital?
Answered: 626 Skipped: 144
26.04%
163
15.02%
94
43.29%
271
11.50%
72
4.15%
26
626
1.53
(no label)
0 0.2 0.4 0.6 0.8 1 1.2 1.4 1.6 1.8 2
NO OPINION NEVER RARELY OFTEN FREQUENTLY TOTAL WEIGHTED AVERAGE
(no label)
82 / 97
EMS Needs Assessment
28.86% 185
71.14% 456
Q53 In the last 12 months, have you worked on a “double medic” unit?
Answered: 641 Skipped: 129
TOTAL 641
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
ANSWER CHOICES RESPONSES
Yes
No
83 / 97
EMS Needs Assessment
74.76% 459
25.24% 155
Q54 If given the option, would you prefer to have a paramedic partner?
Answered: 614 Skipped: 156
TOTAL 614
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
ANSWER CHOICES RESPONSES
Yes
No
84 / 97
EMS Needs Assessment
67.31% 420
23.40% 146
5.93% 37
3.37% 21
Q55 What is your routine response time for emergency calls?
Answered: 624 Skipped: 146
TOTAL 624
8 Minutes or
Less
9 to 14 Minutes
15 to 19
Minutes
20 Minutes or
More
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
ANSWER CHOICES RESPONSES
8 Minutes or Less
9 to 14 Minutes
15 to 19 Minutes
20 Minutes or More
85 / 97
EMS Needs Assessment
33.33% 56
23.81% 40
6.55% 11
36.31% 61
Q56 If you do not make ambulance runs, in what area do you work?
Answered: 168 Skipped: 602
TOTAL 168
Administration
Education
Owner-Operator
Supervisory
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
ANSWER CHOICES RESPONSES
Administration
Education
Owner-Operator
Supervisory
86 / 97
EMS Needs Assessment
85.67% 311
14.33% 52
Q57 If not currently nationally certified, would you recertify if your
employer covered the cost?
Answered: 363 Skipped: 407
TOTAL 363
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
ANSWER CHOICES RESPONSES
Yes
No
87 / 97
EMS Needs Assessment
Q58 If you answered ‘no’ to the previous question, what incentive(s)
would be necessary for recertification?
Answered: 73 Skipped: 697
88 / 97
EMS Needs Assessment
25.99% 157
7.28% 44
13.08% 79
12.91% 78
19.70% 119
8.44% 51
12.58% 76
Q59 In what trauma region is your EMS service primarily based?
Answered: 604 Skipped: 166
TOTAL 604
Central
Arkansas Valley
North Central
Northeast
Northwest
Southeast
Southwest
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
ANSWER CHOICES RESPONSES
Central
Arkansas Valley
North Central
Northeast
Northwest
Southeast
Southwest
89 / 97
EMS Needs Assessment
Q60 Rate how important each factor is to you to continue to work as an
EMS Provider?
Answered: 559 Skipped: 211
Accrued leave
time (sick...
Childcare
opportunities
Continuing
education
Coordinating
activities w...
90 / 97
EMS Needs Assessment
Having a
paramedic...
Local awards
banquet
Longevity
awards
Original
certificatio...
91 / 97
EMS Needs Assessment
Pay
Public
recognition
Retirement
Program
Role in
planning and...
92 / 97
EMS Needs Assessment
Sign on bonus
Service bonus
State-of-the-ar
t medical...
Training
reimbursement
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
93 / 97
EMS Needs Assessment
2.86%
16
4.29%
24
21.29%
119
24.87%
139
46.69%
261
559
17.09%
95
9.89%
55
48.56%
270
14.75%
82
9.71%
54
556
2.35%
13
2.71%
15
18.81%
104
25.68%
142
50.45%
279
553
1.62%
9
4.68%
26
31.65%
176
32.91%
183
29.14%
162
556
5.76%
32
7.01%
39
42.63%
237
25.90%
144
18.71%
104
556
14.52%
81
14.87%
83
48.75%
272
15.95%
89
5.91%
33
558
6.87%
38
11.75%
65
37.25%
206
29.11%
161
15.01%
83
553
6.83%
38
7.91%
44
45.50%
253
22.30%
124
17.45%
97
556
3.59%
20
3.05%
17
19.21%
107
21.18%
118
52.96%
295
557
9.87%
55
10.59%
59
47.76%
266
22.08%
123
9.69%
54
557
3.05%
17
2.69%
15
21.54%
120
22.26%
124
50.45%
281
557
2.70%
15
6.47%
36
41.73%
232
34.17%
190
14.93%
83
556
7.03%
39
7.75%
43
47.39%
263
20.36%
113
17.48%
97
555
4.73%
26
4.91%
27
35.27%
194
27.09%
149
28.00%
154
550
2.36%
13
3.08%
17
22.46%
124
28.62%
158
43.48%
240
552
3.08%
17
3.26%
18
26.63%
147
34.96%
193
32.07%
177
552
No importance at all Very little importance Neutral
Somewhat important Extremely important
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
NO
IMPORTANCE
AT ALL
VERY LITTLE
IMPORTANCE
NEUTRAL SOMEWHAT
IMPORTANT
EXTREMELY
IMPORTANT
TOTAL
Accrued leave time (sick leave, annual
leave, bereavement leave, etc)
Childcare opportunities
Continuing education
Coordinating activities with other
services (fire and police)
Having a paramedic partner (allowing
calls to be rotated between you)
Local awards banquet
Longevity awards
Original certification reimbursement
Pay
Public recognition
Retirement Program
Role in planning and evaluation
Sign on bonus
Service bonus
State-of-the-art medical equipment
Training reimbursement
94 / 97
EMS Needs Assessment
19.76% 117
80.24% 475
Q61 If I knew what I know now about the EMS profession, I would have
chosen another career path.
Answered: 592 Skipped: 178
TOTAL 592
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
ANSWER CHOICES RESPONSES
Yes
No
95 / 97
EMS Needs Assessment
60.24% 356
32.32% 191
39.09% 231
18.10% 107
18.78% 111
12.86% 76
26.23% 155
24.70% 146
29.95% 177
12.86% 76
Q62 Specifically what reasons would you have chosen another
profession?
Answered: 591 Skipped: 179
Pay
Hours
Time away from
home
Physical
Injuries
Lack of Respect
Health Benefits
Retirement
Benefits
Work-Life
Balance
Stress
Please feel
free to add ...
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
ANSWER CHOICES RESPONSES
Pay
Hours
Time away from home
Physical Injuries
Lack of Respect
Health Benefits
Retirement Benefits
Work-Life Balance
Stress
Please feel free to add any other comments.
96 / 97
EMS Needs Assessment
Total Respondents: 591
97 / 97
EMS Needs Assessment
