If you get Wisconsin health care
benets (such as BadgerCare Plus,
Medicaid, or MAPP), you must
renew your enrollment once a year.
If you do not complete your renewal on time, your benets will end. Free,
expert help for completing your renewal or getting other benets is available
at WisCovered.com. Or, call 211 to nd a local navigator.
What to Expect at Renewal Time
Completing your renewal
• The quickest way to renew is online through your ACCESS account. Log in or set up
an account at access.wi.gov.
• To renew by mail, complete and return your renewal packet.
• You can renew by phone or in person through your local agency. Find your agency at
dhs.wi.gov/im-agency.
• Visit dhs.wi.gov/renew for more information.
P-10049 (06/2024)
We’ll send you a packet about two weeks before your renewal
month. For example, if your renewal is due in October, we'll
mail you a notice in mid-September. Renew as soon as you get
your packet to avoid a gap in coverage.
You may need to update the information we have on le. This
may include your household details, income, and insurance.
You may be asked to submit proof later.
Your local agency will review your renewal and follow up if they
need more information. Then, you will get a letter that tells you
if your benets are changing.
Wisconsin Medicaid Members
Keep Your
Health Benets
Renewal Questions and Answers
What is a renewal?
When you rst applied for benets, you gave the state details about things like
your household, income, and insurance. To see if you can keep your benets, you
need to update that information every year. This process is called a renewal.
What if I don't renew on time?
In some situations, you may be able to do a late renewal up to three months
after your renewal month. Check with your local agency to see if that’s possible.
If not, call 211 or visit WisCovered.com to get help nding other coverage.
What happens next?
About two weeks before your renewal month, we'll send you a packet in the mail.
It will tell you what information you need to conrm or update so we can see if
you still qualify for your program. A digital version of the packet will also be in
your ACCESS account.
When do I renew?
You are assigned a renewal date for each of your benet
programs. We try to align them if possible, but they may not
be the same. You can nd your due dates in your ACCESS
account. Log in at access.wi.gov or use the MyACCESS app.
If you don't have an account, create one at access.wi.gov to
manage your benets anytime, anywhere.
If I don't think I'll qualify, why should I renew?
We recommend that you complete your renewal and let us determine your
eligibility. There are many positive reasons to go through the process. For
example, if you have you have children, they may still get benets even if you
don't qualify.
What else do I need to know?
Don’t delay medical care! As long as you still have benets, you can use them
to get care. For example, with BadgerCare Plus, you can get vaccines, medical
check-ups, and prescription rells. You can use mental health services, too.
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