In case you wish to file a complaint, please write to Investor

Ref:

NSEcircularNSE/COMP/56350datedApril13,2023;BSENoticeNo.20230417‐50datedApril17,2023.

NSECircularNSE/ISC/52517(No.11/2022)datedJune03,2022;BSENoticeNo.20220614‐15datedJune14,2022;

NSECircularNSE/ISC/2019/41519datedJuly4,2019andBSENotice20190704‐44datedJuly4,2019

SEBICircularonODR‐https://www.sebi.gov.in/legal/master‐circulars/aug‐2023/online‐resolution‐of‐disputes‐in‐the‐

indian‐securities‐market_75220.html



I. FilingofComplaintonInvestorGrievanceID



 Incaseyouwishtofileacomplaint,pleasewritetoInvestorGrievanceID:india‐client‐

[email protected].

 TheCompanywillacknowledgethecomplaintalongwithbyprovidingtheticket/reference

number.

 Incaseyouwishtoknowthestatusofyourcomplaintfiled,pleasewritetoInvestorGrievance

ID:india‐client‐[email protected]quotingyourticket/referencenumber.

 Shouldyounotreceiveanyresponsewithin14days,andyouwishtoescalatethematter,you

mayreportsuchcomplaintstoescalation contactsmentionedbelow:



II. Escalationmatrix



Detailsof ContactPerson Address ContactNo. EmailId

CustomerCare KalpeshLodha 951‐A,

Rational

House,

Appasaheb

Marathe

Marg,

Prabhadevi

Mumbai

400025

+91226616

9032

[email protected]

Headof

CustomerCare

NoamaanKazi +91226616

9072

[email protected]

Compliance

Officer

AnilRajput +91226616

9135

gs‐sdc‐

[email protected]

Designated

Director

NikhileshKasi +91226616

9065

[email protected]



Inabsenceofresponse/complaintnotaddressedtoyoursatisfaction,youmaylodgeacomplaintwith

SEBIathttps://scores.gov.in/scores/Welcome.htmlorExchangeat

NSE‐https://investorhelpline.nseindia.com/NICEPLUS/

BSE‐https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx.

III. INFORMATIONREGARDINGSEBICOMPLAINTREDRESSSYSTEM(SCORES)



FilingComplaintsonSCORES‐Easy&quick

a.RegisteronSCORESportal(https://scores.gov.in/scores/Welcome.html)

b.MandatorydetailsforfilingcomplaintsonSCORES:

i.Name,PAN,Address,MobileNumber,EmailID

c.Benefits:

i.EffectiveCommunication

ii.Speedyredressalofthegrievances

PleasequoteyourServiceTicket/ComplaintRefNo.whileraisingyourcomplai ntatSEBI

SCORES/Exchangeportal.

Ref:

NSEcircularNSE/COMP/56350datedApril13,2023;BSENoticeNo.20230417‐50datedApril17,2023.

NSECircularNSE/ISC/52517(No.11/2022)datedJune03,2022;BSENoticeNo.20220614‐15datedJune14,2022;

NSECircularNSE/ISC/2019/41519datedJuly4,2019andBSENotice20190704‐44datedJuly4,2019

SEBICircularonODR‐https://www.sebi.gov.in/legal/master‐circulars/aug‐2023/online‐resolution‐of‐disputes‐in‐the‐

indian‐securities‐market_75220.html



IV. OnlineDisputeResolution



Forfilingonlinearbitration/onlineconciliation,pleaseaccessSMARTOnlineDisputeResolutionPortal



FileacomplaintonGrievanceID

india‐client‐[email protected]

AcknowledgementbyCompany

withticket

referencenumber

ResponsetoComplaint

Tocheckstatus,youcanwritetoindia‐client‐

[email protected]quotingyourticket/

referencenumber.

Tobeescalatedasper

theabovelisted

escalationcontacts

No