Wells Fargo Funding
Regional Contact Listing: Superior
Your Key Regional Team
Contacts
Account Executive
217-547-7318
217-494-3015 mobile
866-620-1608 fax
Your Account Executive has the primary
responsibility for the relationship with your
company. This includes working with you on
broader relationship matters including pricing,
and program dynamics.
Client Service Consultant
612-257-7455
866-423-7039 fax
Rebecca.Almstrom@wellsfargo.com
Working closely with your Account Executive,
your Client Service Consultant will also work
with you on relationship matters, special
program approvals, and escalated issues.
Business Development Manager
240-651-6262
Ewunike.N.Jackson@wellsfargo.com
As part of the Diverse Segments team, your
Business Development Manager will provide
you with strategic business development
support including market intelligence, special
programs and product information, and a focus
on CRA, Fair Lending and underserved
segments.
Assistance
Client Relations Representative
612-312-8161
866-375-3510
Betsy.Buttell@wellsfargo.com
Your Client Relations Representative will
facilitate new client on-boarding, continuous
education, and the recertification process, as
well as, provide assistance with contact
updates for our Newsflash and rate sheet
distribution, and general loan level questions
including pricing discrepancies and file delivery.
Client Relations Queue:
800-328-5074, Opt 5
Hours: 8:00AM-6:00PM Central Time
Regional Purchase Clearing Specialist
217-547-6167
Your Regional Purchase Clearing Specialist will
support your suspense pipeline management
including loan performance reporting and
trending, resolving file problems, suspense
items, and other escalated purchase clearing
issues.
Purchase Clearing Queue:
800-328-5074, Opt 4
(Includes Non-Conforming)
Enhanced Delivery Consultant
217-547-8573
Charles.A.McCue@wellsfargo.com
Your Enhanced Delivery Consultant will
facilitate image on-boarding and serves as the
primary contact for any issues related to image
delivery. This includes image legibility,
connectivity issues and general questions about
the image process.
Scenario Helpline
800-328-5074, Opt 2
scenario.helpline@wellsfargo.com
Our Scenario Helpline team will assist you with
underwriting scenarios, product and program
questions, and Wells Fargo Funding guideline
Documents
Post Purchase Lender Relations Representative
651-605-0649
Jennifer.L.Totman@wellsfargo.com
Your Post Purchase Lender Relations
Representative will facilitate post purchase
follow-up for issues related to Government
Insuring, MERS and Final Documents.
Final Documents Delivery Address:
Wells Fargo Home Mortgage
Attn: Final Document Services
6200 Park Ave.
MAC#: F0012-01B
Des Moines, IA 50321
VA Loans (Loan Guaranty Certificate)
USDA GRH Loans (Loan Note Guarantee)
Wells Fargo Home Mortgage
Lender Relations, MAC X4501-044
2701 Wells Fargo Way
Minneapolis, MN 55467
Our Website
There are many tools and resources available when signing onto wellsfargofunding.com to assist you throughout the loan submission process.
For support, email us at websupport@wellsfargo.com or call 800-328-5074, Opt 7.
Turn Times Visit wellsfargofunding.com for the latest Turn Time information.