UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
1
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
2
CONTENT
UOW MALAYSIA KDU
Foreword
4
Vision
5
Mission
5
Core Values
5
Graduate Attributes
6
The Campus
6
2021 Academic Calendar
7
ADMISSION
Entry Requirements
9
Language Requirements
10
International Office
11
Fees
11
Financial Support
12
PROGRAMS & CLASSES
Duration of Studies
13
Course Registration
13
COMMENCEMENT OF CLASSES
Classroom Conduct
16
Attendance Requirement
16
Course Structure & Components
16
Change of Program
17
Deferment of Studies
17
Withdrawal Policy
18
ASSESSMENT & EXAMINATION
Final Examination Rules & Regulations
19
Examination Conduct
20
Academic Misconduct: Plagiarism &
Cheating
22
Absenteeism & Referral
23
RESULTS & GRADING SCHEME
Passing Marks & Grading Scheme
24
Credit Transfer and Exemptions
26
40% Rule for Final Examination /
Assessment
27
Supplementary Assessment
27
Retake
28
Appeals and Re-evaluation Process
28
PROGRESSION & AWARDS
Semester Results
29
Probation Period
29
Prizes & Awards
29
Awards During Studies
29
Awards Upon Graduation
30
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
3
ACADEMIC TRANSCRIPT & CERTIFICATE
31
CONVOCATION
Graduation and Academic Parchment
33
Academic Dress
33
STUDENT SUPPORT
School
34
Teaching & Learning Centre (TLC)
34
Library & Academic Resources
34
Computer Lab
35
STUDENT & ALUMNI CENTRE
Student Experience
36
Student Well-being
36
Global Career Development
37
Accommodation & Logistic
37
Emergency Contact
37
COMMUNICATION
Student Email Services
38
Open Learning – Learning Management
System
38
Facebook
38
Student Portal @ Campus Solution (CS)
38
Student Feedback & Complaints
38
Student Survey
38
STUDENT RESPONSIBILIITES
Handbook
39
Student Code of Conduct & Discipline
39
Student Identification Card
40
Dress Code
41
Fundraising & Solicitation Policy
42
Personal Belonging
42
Safety Tips
42
Student Insurance
43
Intellectual Property Rights
43
GENERAL INFORMATION
National Calls
44
International Calls
44
Public Services
44
Emergency Services Contact Numbers
45
PERSONAL DATA PROTECTION NOTICE
46
LEARNING MANAGEMENT SYSTEM USAGE
POLICY
51
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
4
UOW MALAYSIA KDU
FOREWORD
UOW Malaysia KDU is part of the University of Wollongong Australia’s global network, but has
a long history of providing accessible, quality, tertiary education to Malaysia, and the
surrounding regions, as KDU college and university colleges. Established in 1983, KDU was
Malaysia’s first private college with a purpose-built campus that provided opportunities for
Malaysian youth to pursue high-quality overseas tertiary education in a local setting. Riding
on the success of the Damansara Jaya campus, a second campus in Penang was established
in 1991. In August 2010, KDU College Damansara Jaya was upgraded to University College
status – a reflection of its quality programs, excellent teaching facilities, and strong industry
partnerships. KDU University College then moved to its new flagship campus at Utropolis
Glenmarie in January 2015. Also in 2015, KDU College Penang was upgraded to University
College status. Both university colleges offer a full spectrum of programs, within a
contemporary learning environment utilizing state-of-the-art facilities, from Foundation through
to bachelor degrees and postgraduate programs. These include programs in hospitality,
tourism and culinary arts, game development and computing, communications, creative arts,
business, built enviroment, engineering and nursing.
Through its global connections and real-world learning opportunities, KDU has nurtured many
bright minds from different backgrounds, cultures and nationalities, inspiring them to make
positive contributions to society. It has provided a platform for practical, impactful ideas to
grow and for students to reach their potential.
As the first institution to have a purpose-built campus within a larger sustainable ecosystem
and being the first to offer twinning programs in the nation, KDU has broadened opportunities
for its 50,000 graduates, who have gone on to find success in a range of fields, including in
careers as corporate leaders, entrepreneurs and celebrities around the globe.
In November 2018, KDU entered into a strategic partnership with UOW Global Enterprises, a
wholly-owned subsidiary of University of Wollongong Australia. Subsequently, in November
2019, the name of the college and university colleges were changed to reflect the stewardship
of the University of Wollongong and they are now known as UOW Malaysia KDU. The UOW
Malaysia KDU college and university colleges now form an integral part of the University
Wollongong Australia global network. In addition to Malaysia, the University of Wollongong’s
global network extends to campuses in Australia, Dubai and Hong Kong. UOW plans to
develop the UOW Malaysia KDU University Colleges at Glenmarie and Penang into
universities within the next three to five years. In addition, from January 2020 UOW Malaysia
KDU will offer undergraduate and postgraduate programs at the new Batu Kawan campus, to
meet the emerging needs of that region.
The University of Wollongong is committed to becoming a pre-eminent provider of higher
education in Malaysia. This commitment combines UOW’s internationally recognised teaching
programs and personalised approach to students with KDU’s 36 years of experience in private
tertiary education, modern campuses and vibrant, industry-focused programs. UOW’s
presence in Malaysia will benefit the wider region, by producing international student growth
and industry-ready graduates.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
5
WELCOME TO
UOW MALAYSIA KDU COMMUNITY
VISION
To be a leading global education provider delivering transformative student experiences in
Malaysia and the region.
MISSION
We collaborate with local and global communities to deliver quality teaching, learning, and
research, nuturing global leaders with a truly international outlook.
CORE VALUES
UOW Malaysia KDU has adopted the following set of values, which guide the behaviour of
staff in all parts of the University. These are also the values we expect our students to develop
and refine throughout their learning at UOW Malaysia KDU.
Integrity
We are honest, ethical and reliable.
Courage
We speak our mind, take the initiative and are steadfast in our decisions.
Collaboration
We share our knowledge, expertise and resources to get results.
Passion
We love what we do.
Excellence
We encourage everyone to shine, going above and beyond.
Innovation
We think outside the box.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
6
GRADUATE ATTRIBUTES
At UOW Malaysia KDU we take great pride in the qualities we instill in our graduates, which
firmly reflect our institutional culture and values. Our graduates’ academic and campus
experience ensures that they possess the following attributes regardless of their program of
study.
THE CAMPUS
UOW MALAYSIA KDU COLLEGE, GLENMARIE CAMPUS
Situated at the heart of Glenmarie Industrial Park is the new campus of UOW Malaysia KDU
College, Glenmarie Campus. The campus’s entire architecture, down to the details of every
amenity, is intended to create an environment that will inspire our students to strive for
academic excellence and realise their dreams.
UOW Malaysia KDU College picked Utropolis, Glenmarie as the location of our new campus
because it is a fast-growing township, with a young population of 200,000 within a 10km
radius. The area is also easily accessible via transportation links across the Klang Valley, thus
making it convenient for students to commute to and from campus.
This new campus is the administrative heart of the UOW Malaysia KDU College and is also
the home of the School of Social Sciences, School of Law, and Professional Accountancy
Centre.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
7
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
8
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
9
ADMISSION
All applicants applying for admission to UOW Malaysia KDU College must submit a duly
completed Application Form obtained from the Enquiries & Admission, UOW Malaysia
KDU College or downloaded from the website. The application should be supported by
relevant materials. All materials submitted would become the property of UOW Malaysia KDU
College. Personal Data collected will be protected according to the terms stipulated by the
Personal Data Protection Act 2010.
Admission to the College does not guarantee admission to any particular program. Each
student must meet the entry requirements of the academic program he or she wishes to enter.
A full Admission Letter will only be issued when the student meets the entry requirement(s)
and has also provided all necessary documents as stipulated by UOW Malaysia KDU College.
Applicants may be denied admission on the ground of failing the required pre-admission test,
interview, and/or health condition by program specific.
ENTRY REQUIREMENTS
Entry requirement(s) for all programs offered may differ from one another. Applicants are
advised to seek counselling prior to applying. Only applicants who meet the minimum entry
requirement(s) may be admitted accordingly. Some programs may have additional admission
requirements, including but not limited to prerequisite study or assessment of suitability via
portfolio or interview or being medically fit for the program of study. Detailed information on
entry requirements can be obtained from the schools’ program brochure.
The program entry requirements are governed by the Ministry of Education and/or
Professional Boards (e.g. Board of Engineers) and/or authorities (e.g. Malaysian
Qualification Agency (MQA)).
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
10
LANGUAGE REQUIREMENTS
For Malaysian students who do not have ‘Credit’ in Bahasa Malaysia for SPM, they will need
to take and pass the compulsory module; ‘Bahasa Kebangsaan A’.
ENGLISH LANGUAGE REQUIREMENT
If additional English requirement is not stated under the individual programs, the following
English requirement applies to the different levels of study:
i. Certificate programs
SPM / UEC / O-Level English: Pass; or 3 out of 7 in International Baccalaureate;
or Band 4.0 in IELTS; or a min score of 30 (IBT) or 397 (PBT) in TOEFL; or score
36 and above for Pearson English Test; or other equivalent qualification /
examination of English curriculum: 50% and above
ii. Foundation / Pre-U programs
SPM / UEC / O-Level English: Credit; or 4 out of 7 in International Baccalaureate;
or Band 4.0 in IELTS; or a min score of 30 (IBT) or 397 (PBT) in TOEFL; or score
36 and above for Pearson English Test; or other equivalent qualification /
examination of English curriculum: 60% and above
iii. Diploma programs
SPM / UEC / O-Level English: Pass; or MUET Band 2; or 3 out of 7 in International
Baccalaureate; or Band 4.0 in IELTS; or a min score of 30 (IBT) or 397 (PBT) in
TOEFL; or score 36 and above for Pearson English Test; or other equivalent
qualification
iv. Bachelor Degree programs
SPM / UEC / O-Level English: Credit; or 4 out of 7 in International Baccalaureate;
MUET Band 3; or Band 5.0 in IELTS; or a min score of 42 (IBT) or 410 (PBT) in
TOEFL; or score 47 and above for Pearson English Test; or completed a Pre-
U/Diploma program with English as the delivery language (eg A-Level, UOW
Malaysia KDU Foundation Studies, UOW Malaysia KDU Diploma); or other
equivalent qualification
Malaysian students who do not possess the English requirement stated, are required to be
assessed by the academics and based on the outcome of the assessment, students will be
advised to take the appropriate English course(s) or a compulsory English module ‘Foundation
in English‘ in the first semester of their main program.
International students coming from non-English speaking countries that do not possess the
English requirement stated above are required to sit for the English Placement test and based
on the results, students will be advised to take the appropriate English course(s). Students
are required to complete the respective English modules and met the English requirement
before the commencement of their main programs.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
11
INTERNATIONAL OFFICE
The International Office (IO) is located at Enquiries & Admission, UOW Malaysia KDU
College. The team is dedicated to advise, assist and support international students during
their studies at UOW Malaysia KDU College.
Services available are:
• Airport Pick-up (Letter of Approval from Immigrations)
• Immigration Matters
IMMIGRATION
For international students, matters such as endorsements and extension of student pass can
be done through the IO. Application for extension of student pass MUST be submitted at least
two (2) months in advance before the expiry date. Over-staying is a serious offense and will
result in the student being charged in court and deportion. It is the student’s own reponsibility
to ensure the expiry date of their passport and student pass is valid.
EMPLOYMENT
According to the Malaysian Law, international students are not allowed to have either part-
time or full-time employment while studying, unless they have obtained the approval from the
Immigration Department. Students caught working in Malaysia are liable to a RM1,000 fine or
a minimum of six (6) months imprisonment or both or face deportation back their country of
origin.
FEES
The course/semester fee can be found at https://uowmkdu.edu.my/programs/find-your-
program/ under the ‘Programs’.
METHODS OF PAYMENT
Fees may be paid in cash, by credit card (Visa or Mastercard), crossed cheque, bank draft or
money/postal order payable to UOW MALAYSIA KDU COLLEGE SDN BHD Fees can also
be paid via telegraphic transfer or direct banking to the following account.
a) Malaysian Students
• Any Malayan Bank Berhad (Maybank) branch.
Account Name: UOW MALAYSIA KDU COLLEGE SDN BHD
Account No.: 514196-662903
b) International Students
• OCBC Bank (Malaysia) Berhad
89, 91 & 93 Jalan SS21/60, Damansara Utama, 47400 Petaling Jaya, Selangor
Malaysia.
Account Name: UOW MALAYSIA KDU COLLEGE SDN BHD
Account No.: 707-126406-7
Swift Code: OCBCMYKLXXX
Please fax a copy of payment advice together with Student Number, Name and Contact No.
to Admissions & Bursary Department at +603 5565 0773 for UOW Malaysia KDU College.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
12
IMPLICATIONS OF OUTSTANDING FEES
All fees must be paid in full on or before commencement of each semester. There is a grace
period of fourteen (14) days (including Saturday and Sunday) from the commencement of
each semester for fees to be paid.
A late payment penalty charge of RM10 per day will be imposed on all outstanding fees after
the grace period. If fees are unpaid after the fifth week of a semester, students will be barred
from attending classes, mid-term and final examinations as well as from using the facilities
until payment is paid in full.
Students who have outstanding fees will not be allowed to proceed on to the following
semester of studies and may be terminated from their studies.
Note: The College reserves the right to change the Bursary Policies when deemed
necessary without prior notice.
REFUND OF FEES
Admission and Registration Fees are non-refundable.
If student withdraws from the College within fourteen (14) days from the date of
commencement of a semester, 50% of the tuition fees will be refunded. No refunds are allowed
if student withdraws after fourteen (14) days from the date of commencement.
Caution Fee is refundable upon completion of the program. In the event of a
withdrawal/termination of studies, only 50% of the Caution Fee will be refunded. Caution fee
will be offset against any outstanding fee prior to refund.
Students requesting a refund must fill up a Request for Refund Form which is available at
the Enquiries & Admission, UOW Malaysia KDU College, Utropolis, Glenmarie. A request
for refund will only be processed if a student withdraws or has completed his or her studies.
The College will take a minimum of Thirty (30) working days to process the refund upon
receipt of the Request of Refund Form from the student. The student will be notified to collect
the money when the refund is ready.
In all circumstances, students are advised to collect refunds/monies within six (6) months
from the date of completion of studies or six (6) months from the date as stated in the letter
of collection of refund, failing which, the said monies shall be forfeited to the College.
FINANCIAL SUPPORT
UOW Malaysia KDU College offers Schlorships and Bursaries to enable deserving students
to persue their tertiary education. The list of Scholorships and Bursaries can be found at
https://uowmkdu.edu.my/study-at-uow-kdu/scholarships-bursaries/.
The eligibility and amount of the schlorship/bursary/award/discount given are advised
annually. Students are advised to refer to the Scholarship & Bursaries Brochure available
at the Enquiries & Admission for futher details.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
13
PROGRAM AND CLASSES
DURATION OF STUDIES
Programs offered by UOW Malaysia KDU College vary in duration according to the type and
level of the program. Generally, they are listed at the table below.
Award
Minimum
Graduating
Credits
Minimum Study
Period (years)
Maximum Study
Period (years)
Full Time
Part Time
Full Time
Part Time
Certificate
60
1.25
N/A
2.5
N/A
Foundation
50
1
N/A
2
N/A
Diploma
90
2
4
5
6
Bachelor Degree
120
3
6
6
8
The minimum graduating credits and minimum/maximum study period for completion of a
program is specified in the respective Program Handbook. If you have exceeded the maximum
duration prescribed for the program of study, you will be terminated from your studies. You
may appeal to extend your candidature but approval will be decided by the respective Schools
based on circumstances. Decisions made by the College are final.
COURSE REGISTRATION
Students are required to register for the courses that they intend to sign up for in a particular
semester. Students should select and register the courses according to the advice given by
their respective Academic Department Head (ADH) or Program Leader (PL).
The student is responsible for registering for the appropriate courses offered in the program
enrolled and to adhere strictly to the Add/Drop procedure and deadlines accordingly.
COURSE REGISTRATION PROCEDURE
New students enrolled in UOW Malaysia KDU will be guided through the course registration
process by their respective ADH or PL during the Orientation/ Academic Briefing session.
Existing students are required to complete the course registration online for the next semester
depending on class capacity and courses offered three (3) weeks before the end of the
current semester. The ADH or PL may designate courses and grouping for the student(s) to
register for the new semester (please check the Department notice boards).
Students are given a one (1) week period to perform the online course registration. Any delays
in completing the online course registration and selection will not be entertained. Invoice for
the following semester will then be distributed to the students.
Students are required to make payment at the Admission & Bursary Department within
fourteen (14) days of the commencement of the following semester. Late payment is course
to penalty charges at a rate of RM10 per day.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
14
COURSE REGISTRATION GUIDELINES
Generally, a student is required to register four (4) to six (6) courses, or study load of twelve
(12) to eighteen (18) credits hours for a 14-weeks semester.
The student is responsible for ensuring that he/she is correctly registered for each semester
by taking note of the following guidelines:
• Selection of courses should be in accordance to the program structure i.e. courses offered
at the lower levels are to be given priority over the higher level for completion.
• Prerequisites, if any, must be fulfilled (passing of the relevant course) before proceeding
to courses of the next level. The School reserves the right to disallow any student to sign
up for a course if he/she has not passed the prerequisite course, or if the class is full.
• Students who retake the course(s) must have the “retake” courses registered along with
the ‘new’ courses. Please note that students are only allowed a maximum of two (2)
attempts for repeating each course.
• Maximum courses or credit load for each semester must be taken into consideration.
Computation of the maximum credit permitted per semester is based on the Student
Learning Time (SLT) for the semester. Approval from the PL / ADH is needed for students
who wish to take fewer or more courses than the normal load.
Any other academic conditions required by the program must be fulfilled.
ADD/DROP PROCEDURE
It is the student’s responsibility to ensure that he/she has registered the correct courses for
his/her studies based on the advice given by the ADH or PL. In the event that the student has
made a mistake or changed his/her mind, the student will be given fourteen (14) days from
the commencement of semester to add and/or drop courses. After the closing date, “Add” /
“Drop” is no longer allowed.
Request for add/drop after the closing date will be subject to approval by the School and
RM100 will be charged as processing fee. Students are required to submit the “Requisition
to Add/Drop Course / Credit Note” form to the Admission& Bursary Office for processing
not later than 21 days after the commencement of semester. After this date, students are not
allowed to add/drop any course(s).
A student may apply to withdraw from a course between week 4 and week 10 without
academic penalty (no impact on CGPA); and if approved, the course grade shall be recorded
as “Withdrawn” (W) on the academic transcript. The tuition fee for the said course is not
refundable in the case of a withdrawal. A student may not withdraw from a course, if it is a
course in which they are being investigated for academic misconduct unless the investigation
(and any subsequent appeal process) has been finalised and there is no finding of academic
misconduct made against the student. If an application for withdrawal from a course without
academic penalty is not approved, the grade will stand for that course.
A student who deregisters from all courses in a semester without obtaining an approved
deferment of study, may have their enrolment classified as lapsed/deactivated.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
15
COURSE REGISTRATION TIMELINE
Students are required to take note of the course registration closing date and the implications
of late registration.
PERIODS
IMPLICATIONS
Three (3) weeks before the end of
the semester
• Online course self-registration
- Courses registration based on advice by
School
- Bill will be raised based on courses
registered
Day 00 – Day 14
of new semester
• Add/Drop Courses
- Add/Drop of courses
- Bill will be adjusted based on course
added/dropped
Day 15 – Day 21
• Late payment charges imposed. Late payment is
subjected to penalty charges of RM10 per day
• Late Add/Drop Courses
- Subjected to approval by the School and
RM100 will be charged as processing fees.
- Students are required to fill in the
“Requisition to Add/Drop Course/Credit
Note” form
Day 21 – End Date
of semester
• Course with no fee payment, students will be
barred from sitting the final exam/submission of
final assessment
• Students are not allowed to add/drop any
course(s)
• A student may apply to withdraw from a course
between week 4 and week 10 without academic
penalty (no impact on CGPA); and if approved,
the course grade shall be recorded as
“Withdrawn” (W) on the academic transcript. The
tuition fee for the said course is not refundable in
the case of a withdrawal.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
16
COMMENCEMENT OF CLASSES
Generally, UOW Malaysia KDU College operates on three 14-week semesters in each
calendar year. In each of the semester, there is an allocation of approximately two weeks of
final examination at the end of the semester, although this could vary based on the number of
public holidays during the period. Thus, in general, there are 3 semesters per year, namely,
January - April, May - August and September - December.
This arrangement applies to all UOW Malaysia KDU College programs except the A-Levels
Pre-U and UOL 3+0 LLB programs.
You are to view, check and be guided by the Academic Calendar issued yearly every
November for the following academic year.
Students (new and existing) are required to attend the very first classes at the beginning of
the semester to avoid missing important information that may affect lessons for the whole
semester. The timetable is usually made available at the notice boards or LMS of the
respective Schools.
CLASSROOM CONDUCT
It is the right of each student to participate in his/her learning and it is the responsibility of each
student not to interfere with the learning of other students. Policies governing the classroom
will be provided in each course syllabus and students who violate one or more of these policies
will be subjected to disciplinary action.
ATTENDANCE REQUIREMENT
The student is required to achieve 80% attendance for each course undertaken. Students
who are unable to meet the 80% attendance will be issued with a Poor
Attendance/Absenteeism Letter and will subsequently be barred from sitting for the final
examination / submission of final assessment and will be awarded with no marks, unless
there is a written appeal/explanation with supporting documents (Barring is at the discretion
of the Schools).
Students who are on medical leave must provide a certified Medical Certificate from a
recognised Medical Practitioner immediately in the following class after his/her medical leave.
Besides medical reason, requests for any absences are to be submitted in writing, indicating
the reason and the duration of the requested leave. Supporting documents must be attached.
The approval for leave of absence will be decided by the School.
COURSE STRUCTURE AND COMPONENTS
Each course has a predefined structure/outline. Students are advised to obtain this
structure/outline from the School if not already given. A course may have several assessment
components that aim to contribute towards the achievement of the learning outcomes of the
course. Students have to complete all components as prescribed for the course.
Assessment components are spread over the entire semester for better assessment and
evaluation of the learning outcomes at each and different points of time. The system is also
aimed to enable students to gather marks throughout the semester instead of being evaluated
on a concentrated 100% final examination.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
17
CHANGE OF PROGRAM
If students would like to switch from an existing program of study to a new program, the student
must submit application at least 10 working days before the start of the following semester.
Student is required to follow the following procedures:
• Ensure they meet the entry requirement(s) of the new program
• Fill up the “Request for Change of Program” form
• Receive approval from the Academic Head of the current program
• Receive approval from Academic Head of new program and the number of courses that
can be transferred or exempted in the new program
• Receive approval from the International Office for International student’s visa application
to new program (for International Students)
• Make submission to the Admission Office for registration to new program.
DEFERMENT OF STUDIES
Deferment of studies refers to the approved period of non-study requested by student after
starting a program.
The duration allowed for deferment of studies is normally one (1) semester only. Requests
for subsequent deferment of semester may be considered on a case-by-case basis,
depending on the circumstances, up to maximum of one (1) year. Students are expected to
report to UOW Malaysia KDU College at the agreed RETURN date. Students who defer their
study should note that the program rules and conditions under which they originally enrolled
may change during their period of deferment and that they may be subjected to the new rules
and conditions at the time that they return to their program.
Failure to do so and the student will be deemed to have withdrawn from the program. Students
who wish to activate the status after the lapse of the deferment period are required to re-apply
and pay a registration fee for re-admission.
Procedures and application for Deferment of Studies are as follows (The application must
be submitted within 14 days upon semester commencement):
• The Student is required to fill up the Request for Deferment Form with relevant supporting
documents (international students must provide confirmed air ticket to leave the country
during the specific period of deferment),
• Submit and receive approval from the ADH,
• Notification will be provided once Deferment of Studies is approved.
Acceptable grounds for granting a deferment of studies:-
• An illness or disability (certified by a licensed medical practitioner or registered
psychologist)
• Exceptional compassionate circumstances – for example, the death of a close family
member (parent, grandparent, sibling)
• Major political upheaval or natural disaster in the home country requiring emergency travel
and this has impacted the student’s studies
• A traumatic experience that has impacted the student (supported by police or
psychologists’ report) and include:
- Involvement in, or witnessing of an accident
- Witnessing or being the victim of crime.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
18
WITHDRAWAL POLICY
Withdrawal from studies applies to circumstances when a student voluntarily wishes to leave
the College permanently. Before making a decision to withdraw, students are strongly advised
to meet with his/her Program Leader / Academic Advisor / etc., to discuss the options available
(e.g. deferment of studies, financial assistance).
A student who wishes to withdraw is required to fill in the “Request to Withdraw from
Program” Form and obtain the approval by the ADH/Head of School (HOS). The Student will
then be directed to attend the Exit Interview with the Counsellor from the Student & Alumni
Centre. The Counsellor will put in the recommendation and sign-off the form; a copy of the
form will then be given to the student.
The Student can proceed to obtain the “Request for Refund” Form from the Admissions &
Bursaries. The Student ID, a copy of the duly approved “Request to Withdraw from Program”
Form, and document for cancellation of student visa (for international students), if any; shall
be submitted together to the Admission & Bursaries Department. The processing time is
approximately three (3) weeks subject to the complexity of the case. Students will be notified
when the refund is ready.
If the Student withdraws within fourteen (14) days from the date of commencement of
semester, 50% of the tuition fees will be refunded. No refunds are allowed if student withdraws
after fourteen (14) days from the date of commencement. There will be an administrative
charge of RM250 for processing the application for withdrawal of studies.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
19
ASSESSMENT & EXAMINATION
Assessment is essential as it helps students learn and also guide students in their
development. It is an on-going process that helps to track and monitor the learning progress
and measure the achievement of learning outcomes accurately.
The assessment tasks are directly related to the objectives of the registered courses. The
assessment modes adopted within the program will be sufficiently varied to enable the student
to develop the full range of knowledge and competencies.
The coursework (e.g. tests, quizzes, assignments, projects and / or other course components)
and examinations will serve as evaluation tools to assess the student’s performance and the
marks will be recorded at all stages. Students are required to attempt all the different
assessment components in order to pass the course.
FINAL EXAMINATION RULES & REGULATIONS
Final examination normally contributes 30-60% of overall assessment weightage. Hence, it is
important for students to understand the Final Examination Rules & Regulations clearly.
Students are required to check with the Examination Department if he/she has any enquiries
regarding the rules and regulations.
Operating Hours
The operating hours of the Examination Department are:
Location: Operation Hours:
UOW Malaysia KDU College 9:00 a.m. – 5:30 p.m.
ELIGIBILITY
For the final examination/assessment, an Final Examination/Assessment Docket will be
issued to each student. The Final Examination/Assessment Docket will indicate the
examination date, time and venue or assessment submission deadline. And also indicate
whether the students is barred due to the following two conditions:
• The student has to obtain at least 80% attendance in each of the registered courses for
the semester. The student will be notified two weeks before the commencement of the
examination if he/she is on the bar list due to below the required 80% attendance rate.
• Student has to settle all outstanding fees before the final examination/assessment.
Student will be barred from sitting the examination or submission of final assessment if
there is any outstanding fee.
It is the responsibility of the student to check his/her eligibility for the final
examination/assessment. Students may appeal to be “unbarred” by the lecturer with a valid
reason and supporting documentation.
SPECIAL CONSIDERATION
Special consideration is given towards assisting a student affected by potentially wide range
of difficulties, emotionally or physically, which may influence the students’ performance in
examinations.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
20
For long illness, the student is required to submit the medical reports from the hospitals to the
school at the beginning of the semester. For sudden illness or situation, the student is required
to submit the medical reports from the hospitals to the school immediately for special
consideration.
EXAM TIMETABLE
Students are responsible to check the provisional final examination timetable that will be
announced five (5) weeks before the commencement of the exam. Final Examination
timetable will be announced one (1) week before the commencement of the exam. Incorrect
information recorded by students and absenteeism on such grounds will not be entertained
and will lead to students having to retake the course(s).
EXAMINATION CONDUCT
GENERAL
• Students need to comply with the dress code of UOW Malaysia KDU College. Students
who are not properly attired will not be allowed to enter the examination hall.
• Students are not allowed to bring in any unauthorised materials to the examination hall. If
students are found with unauthorised items in the examination hall, whether the items are
brought in intentionally or otherwise, the student might be dismissed immediately from the
examination hall as this might be considered as an attempt to cheat. Hence, the onus is
on the student to check that no unauthorised items are brought into the examination hall,
and empty pocket(s) at all times.
• Students must not talk or communicate in anyway (verbal or otherwise), distract/disturb
other students once the examination has started. All queries must be directed to the
invigilator.
BEFORE THE START OF THE EXAMINATION
• Students need to be at the examination venue 30 minutes before the commencement of
the examination.
• Students need to sit in accordance with the prescribed seating arrangements.
• Student Card/Identification Card/Passport and Final Examination/Assessment Docket are
to be placed on the right hand side of the table. If the student does not bring any document
which can certify his/her identity, he/she needs to proceed to the Admission & Bursary
Department to get a copy of the Student Confirmation Slip.
• Students are only allowed to bring in their pens, rulers, pencils, calculators and items as
specified by the syllabus.
• Transparent pencil cases, calculator casing, watches and wallets are to be placed on the
floor.
• Mobile phones are not encouraged to be brought to the examination hall. All mobile
phones are to be switched off and to be placed on the floor under your seat (phone screen
faces the floor) at all times. If the phone rings during the exam time, the phone will be
confiscated and penalty will be imposed.
• Students are to check that they have the correct question paper and number of pages.
Read the instructions and warning found in the Answer Booklet carefully. Do not turn over
the question paper until told to do so.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
21
DURING THE EXAMINATION
• Students arriving late but within one hour after the commencement of the examination
shall be allowed to sit for the examination. No extra time shall be given to the students for
such cases.
• Students are only permitted to visit the washroom during the examination with permission
from the invigilator(s).
• Students are not allowed to leave that examination hall during the first one hour and the
last half an hour. For courses with duration of less than two hours, students are not allowed
to leave the examination hall until the end of the examination.
• Students are reminded to be honest in all examinations and not be involved in any form of
misconduct. All cases of misconduct or cheating will be reported to the College
Assessment Board. Students found to have cheated or were involved in any misconduct
during the examinations may be expelled from the College.
AT THE END OF EXAMINATION
• Students need to obey the invigilator(s) when the ‘stop writing’ announcement is made.
• Additional answer scripts/graph papers are to be secured properly to the Answer Booklet
with the string provided. Students must make sure that they have written down their
particulars.
• Students need to remain seated until all the answer scripts and question papers have been
collected.
• Students need to leave the examination hall quietly after the Chief Invigilator has made a
closure statement for the examination.
• Students need to leave all scrap and unused papers on the table.
• Students need to take all his/her belonging(s) when he/she leaves.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
22
ACADEMIC MISCONDUCT: PLAGIARISM & CHEATING
PLAGIARISM
Plagiarism is a form of cheating in the academic field. It is an action of copying works and
ideas from others without giving them full acknowledgement for the production of the academic
work (e.g. assignments, projects, thesis, dissertation, essays, or other equivalent written
assignment). The effect of plagiarism is that the words are effectively ‘stolen’ and passed off
as having been written by the author. Plagiarism can occur in respect to all types of sources
and all media Eg: published or non-published text, speeches, illustrations, music score and
etc.
UOW Malaysia KDU considers plagiarism a serious breach of academic conduct. Students
who are caught doing so will face severe penalty decided by the Schools and the case may
be brought up to the College Assessment Board.
In order to avoid being penalised, where in doubt, you are urged to seek clarification from the
lecturer prior to submission of such work.
UOW Malaysia KDU utilises Turnitin as a tool for assessing similarity between assignments
and existing documents. A similarity index of more than 20% is recommended as grounds for
investigation if the outcome is based on intentional plagiarism, unintentional plagiarism,
improper/lack of citation, or mere coincidence.
If it was identified that the student has plagiarised his or her work the penalties can be one or
combination of the following depending on the severity and whether there was any previous
offenses:
• A warning letter issued by the School and recorded in the student file.
• A re-submission of the academic work within a suitable duration determined by the School
with capping of re-submission mark to a Pass mark.
• An award of Fail grade for that particular academic work.
• An award of Fail for the particular course.
• Permanent exclusion from the College.
The decision of th College Assessment Board is final and there shall be no further appeal
againt this decision.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
23
MISCONDUCT & CHEATING
Misconduct in the Examination Hall may include the act of cheating or attempting to cheat.
Examples of the actions that constitute misconduct include the following, but are not limited
to:
• Incessant talking in the Examination Hall
• General disobedience of examination instructions and procedures.
• Unruly and rowdy behaviour shown towards invigilators.
• Cheating, any acts, intentional or otherwise, that would provide an opportunity to enhance
the performance of the students in the examination, with the use or unused, of relevant or
irrelevant tools, materials and/or actions is a serious offence. A student will be asked to
leave the Examination Hall immediately by the Chief Invigilators once he/she has been
caught cheating.
Examples of cheating are:
• Copying, in part of whole, from an examination paper that belongs to another person.
• Use of notes, sources, and materials from items and/or electronic devices not authorised
in the examination.
• Collusion or making arrangement with another student to cheat, including employing a
surrogate to sit for an examination or any form of academic assessment mode, in part or
whole, or agreeing to be that surrogate aiding and abetting the dishonest act.
• Bringing any other unauthorised items into the Examination Hall whether relevant or not,
whether use or not, and irrespective of ownership.
All academic misconduct cases are presented to and considered by the College Assessment
Board. Where required, the students involved will be required to attend an interview for further
clarification. Where appropriate, the cases may be referred to the Student Disciplinary Board
for further actions.
The penalty imposed will be decided by the College Assessment Board. The type of the
penalty can be a recorded warning letter, a fail grade for the course, suspension of a semester
and termination of studies.
ABSENTEEISM & REFERRAL
A student who is absent/non-submission during the final examination/assessment without any
valid reason will be given an “XF” in the academic transcript. “XF” is equivalent to a fail
grade.
A referral is an examination offered to the student who has missed the final examination for
acceptable reasons. Student must provide detailed reasons and supporting documentation to
the Examination Department. If the reason is medical, the supporting documentation from
Government or Private Hospital (e.g. medical certificates, medical report) should be
submitted to the Examination Department within five (5) working days after the actual
examination date. Once approved, students will be allowed to sit for the referral examination.
Results obtained in the referral examination will replace the marks for the final examination.
The final overall grade awarded will be in accordance with the normal grading system.
However, if a student misses the referral examination, he/she will have to retake the course.
Note: There is no referral examination for those students who has missed the resit examination
or referral examination for any reasons.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
24
RESULT AND GRADING SCHEME
PASSING MARKS AND GRADING SCHEME
Below is the standard UOW Malaysia KDU College grading scheme which is applicable to all
UOW Malaysia KDU programs. 50% or GPA 2.0 is the passing grade. For Franchise
Programs, students shall refer to the program handbook for the different grading scheme
used. All franchise programs grading scheme will be in accordance to the respective partner
University’s practices.
FOR STUDENTS WHO ENROLL BEFORE 2021
GRADING SCHEME
GRADE
MARKS (%)
GRADE POINT
REMARKS
A
80 – 100
4.00
Distinction
B+
70 – 79
3.50
Very Good
B
65 – 69
3.00
Good
C+
55 – 64
2.50
Commendable Pass
C
50 – 54
2.00
Pass
D
40 – 49
1.00
Marginal Fail
F
0 – 39
0.00
Fail
FOR STUDENTS WHO ENROLL INTO SEMESTER 1 OF A PROGRAM AFTER 2020
GRADING SCHEME
GRADE
MARKS (%)
GRADE POINT
REMARKS
A+
85 – 100
4.00
High Distinction
A
80 – 84
4.00
Distinction
A-
75 – 79
3.67
Good
B+
70 – 74
3.33
High Credit
B
65 – 69
3.00
Credit
B-
60 – 64
2.67
Satisfactory
C+
55 – 59
2.33
Commendable Pass
C
50 – 54
2.00
Pass
D
40 – 49
1.00
Marginal Fail
F
0 – 39
0.00
Fail
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
25
For courses which only have “Pass” or “Fail” grade, “P” will be awarded if the mark is 50 and
above. “F” will be stated if the mark is below 50. Courses with only “Pass” or “Fail” grade will
not contribute to average grade point calculation.
Grade
Marks (%)
Grade Point
P
Pass
50 – 100
N/A
F
Fail
0 – 49
N/A
In extraordinary circumstances, with the approval of Senate/Academic Board, the following
grades may be awarded:
Grade
Marks (%)
Grade Point
PA
Extraordinary Pass
50 – 100
N/A
FA
Extraordinary Fail
0 – 49
N/A
Based on the above grading scheme, a student’s academic performance is determined at the
end of each semester by the Grade Point Average (GPA). As an example, if the following
grades were received by a student in a semester, the semester GPA will be equal to the sum
of products (credit hours x grade points) divided by the number of credits taken
(39.50/15=2.63).
SEMESTER 1:
COURSE
MARKS
GRADE
POINT
CREDIT
HOURS
CREDIT HOURS
X
GRADE POINTS
Academic English 1
62
2.67
3
8.01
Fundamental of Game
Art
58
2.33
4
9.32
Fundamental of
Programming
75
3.67
4
14.68
Introduction to
Business
51
2.00
4
8.00
TOTAL
15
40.01
GPA = 2.67
CGPA = 2.67
Overall performance of a student in the program is determined by the Cumulative Grade
Point Average (CGPA). CGPA is calculated by dividing the (Total Grade Point Earned for all
courses in all the semesters) with the (Total number of credit hours taken in all the semesters).
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
26
As an example, if the following grades were received by a student in semester 2, the CGPA
of the student after Semester 2 will be equal to (40.01+37.68)/(15+15)=2.59.
SEMESTER 2:
COURSE
MARKS
GRADE
POINT
CREDIT
HOURS
CREDIT HOURS
X
GRADE POINTS
Academic English 2
40
1.00
3
3.00
Fundamental of Game
Design
78
3.67
4
14.68
Graphic Programming
60
2.67
4
10.68
Introduction to
Management
55
2.33
4
9.32
TOTAL
15
37.68
GPA = 2.51
CGPA = 2.59
Below are the other legends which may appear in the academic transcript:
LEGENDS
REMARKS
BA
Barred from taking Final Examination / Assessment
IP
In Progress
XF
Absent
W
Withdraw
CREDIT TRANSFER AND EXEMPTIONS
The duration of program completion for individual students may be shortened as a result of
credit transfer granted for prior study. Students shall discuss with their PL/ADH for details.
This will be noted as the following in the transcript:
LEGENDS
REMARKS
TR
Credit Transfer
EX
Exemption
CTA
Credit Transfer (Accreditation of Prior Experiential Learning – Credit)
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
27
40% RULE FOR FINAL EXAMINATION / ASSESSMENT
With the 40% ruling, students must score at least 40% out of 100% in the final
examination/assessment in order to pass the course, if the “Final Examination/Assessment”
is part of the assessment components.
Example: For Course A, the continuous assessment component is 60% and the final
examination/assessment component is 40%. The overall mark (continuous assessment mark
+ final examination/assessment mark) to pass the course is 50%. Under the 40% ruling,
Student A has obtained 45% from the continuous assessment component out of 60%, but only
obtained 12% out of 40% (equivalent to 30% out of 100%) for the final examination, Student
A will only be rewarded with a grade D (Marginal Fail) despite the fact that he has obtained
45%+12%=57%. In order to pass Course A, Student A needs to score at least 16% out of 40%
(equivalent to 40% out of 100%) in the final examination.
ASSIGNMENT
1
ASSIGNMENT
2
FINAL
EXAMINATION
TOTAL
GRADE
STUDENT
A
20/30
25/30
12/40
57/100
(downgrade
to 40 as
student did
not score
>40% in the
Final
Examination)
C
become
a D
SUPPLEMENTARY ASSESSMENT
A student, who is awarded a mark of 0 - 49 in a course, may be offered a supplementary
assessment (re-sit for written final examinations or a resubmission of final assessment). The
supplementary assessment mark will only replace the Final Examination/Assessment mark.
The other assessment component mark will be added together with the Supplementary
assessment mark to calculate the final grade. The final overall mark will be capped at 50
marks (C grade).
Example:
Student A sat for Final Exam/Assessment and obtained 18 marks. As the overall mark is below
50, he/she has failed the course but is entitled to a Resit.
ASSIGNMENT
1
ASSIGNMENT
2
FINAL
EXAMINATION
TOTAL
GRADE
STUDENT
A
15/30
10/30
18/40
43/100
D
After the resit, student obtained 38 out of 40 in the resit examination, and receives an overall
of 63 out of 100. But, student’s overall mark will be capped at “C” and 50 marks (even though
the student has achieved 63/100 as this is a resit)
ASSIGNMENT
1
ASSIGNMENT
2
FINAL
EXAMINATION
TOTAL
GRADE
STUDENT
A
15/30
10/30
38/40
63/100
(downgrade
to 50)
C+
become a
C
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
28
The Supplementary assessment fee is charged at RM150 for every course under the
Foundation and Diploma programs, RM300 for all Bachelor Degree programs and all
programs under the School of Hospitality, Tourism and Culinary Arts (SHTCA). Student is
required to obtain the approval from school before making payment at Admission and
Bursary. A copy of the form will be given to the student for the record.
Absenteeism from the RESIT examination is not acceptable. Payments made for the RESIT
paper(s) is / are not refundable. If a student misses the RESIT examination, he/she will have
to retake the course.
RETAKE
Retake is for a student who has obtained an overall mark of 0 to 49 marks for the course after
the final exam/assessment (eligible for the supplemetary assessment but choose not to register
for it) or supplementary assessment. Retake student will have to attend lectures and be re-
assessed in the semester when he/she repeats the course. The final grade awarded will be
in accordance with the UOW Malaysia KDU College grading system. The student is only
allowed a maximum of two attempts for repeating the course.
APPEALS AND RE-EVALUATION PROCESS
Anomalies or disagreement in marks obtained in coursework (e.g. tests, quizzes,
assignments, projects and / or other course components) should be dealt with directly with the
lecturer or the school.
For the final examination/assessment, if you are confident of an arithmetic error in the marks
computed by the assessor and / or have other valid reasons, you may appeal for the remarking
of the final examination paper/assessment. The student will have to obtain the “Examination
Result Appeal Form” from the Admission Office or Examination Department. This form must
be submitted to the Examination Department before the deadline stated in the Academic
Calendar or within 5 working days upon the release of the examination result or semester
commencement date whichever is later. A payment of RM100 is required for an appeal of one
examination paper. Remarking is arranged and recommendations are made available to the
College Assessment Board for decision. The outcome of the appeal will be notified to the
student by the Examination Department.
However, the results of the supplementary examination/assessment are final and appeals will
not be entertained.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
29
PROGRESSION AND AWARDS
SEMESTER RESULTS
Results will be released online via Oracle Student Portal with three (3) working days after
Assessment Board Meeting. You can view your GPA and print the semester results online. It
is important for you to have the access to your UOW Malaysia KDU College email account.
Please check with the Information System Department if you have problems with the Student
Portal.
Students who have not settled the full fee payment will not be able to view the semester results
online.
PROBATION PERIOD
The Student will be put under Probation if he/she has obtained a GPA which is lower than
2.00 in a particular semester. The student will be monitored closely by the school during the
probation period. If the student has been put under the Probation status continuously for 2
consecutive semesters, the student will be terminated from the program.
PRIZES AND AWARDS
Outstanding students will be recognised for their excellent performances during their studies
and/or upon graduation.
AWARDS DURING STUDIES
DEAN’S LIST
• To qualify for the dean's recognition list, an undergraduate diploma and degree-seeking
student must have scored a minimum of a 3.75 GPA for that semester and registered a
minimum of 12 credits and / or above for the semester.
• The Student has put forth their best effort in their academic pursuit.
• The Student will receive a letter of achievement/Dean’s List letter from their respective
HOS.
MERIT AWARD
• To qualify for the Merit Award; diploma and bachelor degree-seeking students must have
accumulated a minimum of a 3.75 CGPA in the latest semester.
• Only applicable to students in their second year of studies and/or onwards.
• Exhibit excellent leadership ability, communication skills, professionalism, and enthusiasm
– actively involved in clubs/societies management, events and activities.
• Through an application processed every July.
• The Student will receive a letter of achievement from the Vice-Chancellor as well as a
RM2,000 tuition fees waiver for the semester of studies.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
30
AWARDS UPON GRADUATION
INDUSTRY AWARDS FOR EXCELLENCE
• Produces work that challenges industry standards.
• Student is an active participant in the discipline area.
• Student has won any international/national award for their discipline area.
• Student that is highly recommended by their employer during their internship program.
• Recognized by their peers as the expert in this area.
• Highly confident and charismatic individual.
• Student will receive a letter of recommendation from Vice-Chancellor, certificate of
achievement from a recognised organisation/company.
TOP STUDENT AWARDS
• Only one student per programme during Convocation.
• To qualify for the Top Student Award; diploma and bachelor degree-seeking students must
have a minimum of a 3.75 CGPA or more.
• If there are more than two students achieving a CGPA of 3.75 or more, it will be further
evaluated based on co-curriculum contribution.
• The award will go to the student who demonstrates excellence in both areas. In cases
where there are no students who have achieved a 3.75 CGPA, then the award will not be
awarded for that particular programme.
• For programmes not calculated based on CGPA, the cut-off mark is based on the average
mark tabulated.
• For UOL LLB, the average mark of 65% is used as the cut-off. For other Franchise
programmes, the cut-off is based on having achieved 1st class Honours.
• The Student will receive a letter of achievement from the Vice-Chancellor and a certificate
of achievement from UOW Malaysia KDU.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
31
ACADEMIC TRANSCRIPT & CERTIFICATE
Official academic transcript can be collected from the Examination Department after the
completion of studies. Notification is done via email and includes details for collection. You
can request for a reprint /additional copy of your academic transcript by filling up the “Request
for Official Academic Transcript” form at the Admission and Bursary Department. The
administrative fee is RM10 per copy. For franchise programs, additional charges are required.
Below are the award classifications for all UOW Malaysia KDU College programs:
FOR STUDENTS WHO ENROLL BEFORE 2021
AWARD OF CERTIFICATE / FOUNDATION
CUMULATIVE GRADE POINT AVERAGE
(CGPA)
CLASSIFICATION
3.50 – 4.00
Distinction
2.50 – 3.49
Merit
2.00 – 2.49
Pass
Below 2.00
Fail
AWARD OF DIPLOMA
CUMULATIVE GRADE POINT AVERAGE
(CGPA)
CLASSIFICATION
3.50 – 4.00
Distinction
3.00 – 3.49
Upper Credit
2.50 – 2.99
Lower Credit
2.00 – 2.49
Pass
Below 2.00
Fail
AWARD OF BACHELOR DEGREE
CUMULATIVE GRADE POINT AVERAGE
(CGPA)
CLASSIFICATION
3.50 – 4.00
First Class
3.00 – 3.49
Second Class Upper
2.50 – 2.99
Second Class Lower
2.00 – 2.49
Third Class
Below 2.00
Fail
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
32
FOR STUDENTS WHO ENROLL INTO SEMESTER 1 OF A PROGRAM AFTER 2020
AWARD OF CERTIFICATE / FOUNDATION
CUMULATIVE GRADE POINT AVERAGE
(CGPA)
CLASSIFICATION
3.50 – 4.00
Distinction
2.50 – 3.49
Merit
2.00 – 2.49
Pass
Below 2.00
Fail
AWARD OF DIPLOMA
CUMULATIVE GRADE POINT AVERAGE
(CGPA)
CLASSIFICATION
3.50 – 4.00
Distinction
3.00 – 3.49
Upper Credit
2.50 – 2.99
Lower Credit
2.00 – 2.49
Pass
Below 2.00
Fail
AWARD OF BACHELOR DEGREE
CUMULATIVE GRADE POINT AVERAGE
(CGPA)
CLASSIFICATION
3.75 - 4.00
First Class
3.00 - 3.74
Second Upper
2.50 - 2.99
Second Lower
2.00 - 2.49
Third Class
Below 2.00
Fail
Students who are pursuing Franchise or Dual Award Programs may refer to the program
handbook for the award classification.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
33
CONVOCATION
GRADUATION AND ACADEMIC PARCHMENT
UOW Malaysia KDU Academic Convocation is held once a year. The invitation pack will be
posted to the students for registration. It is important for students to update the postal address
upon the completion of their studies. For enquiries regarding convocation, students may email
to convo@uowmkdu.edu.my.
Students can collect the academic parchment from the Examination Department after the
UOW Malaysia KDU Academic Convocation Day. If students need an official completion letter
for job application or further studies upon the completion of the course, the request can be
made from the Admission and Bursary Department.
There is no reprint of the academic parchment. A “Letter of Confirmation of an Award”
would be provided upon application. This letter serves to verify the original copy issued. The
administrative fee is RM30 per copy. Please email to e[email protected] for more
enquiries on the application.
Students are advised to collect the documents personally. If students are not able to do so,
he/she may email to exam@uowmkdu.edu.my for more enquiries on the authorization
processes or courier services made available.
ACADEMIC DRESS
Distribution of academic dress to all graduates will be done a few days before the convocation
day. The official graduation attire comprises a gown, lapel with/without mortar board. The
graduation attire for each program is different from each other. The colour of the lapel also
differs according to the school.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
34
STUDENT SUPPORT
SCHOOL
The Head of School (HOS), the Academic Department Head (ADH), the Program Leader (PL)
and the Administrative Officers of your school will be your resource persons in academic
matters pertaining to program requirements, timetable, examination, supervisor and academic
advice.
TEACHING & LEARNING CENTRE (TLC)
UOW Malaysia KDU College is committed to providing superior learning experiences. As part
of this commitment, the Teaching & Learning Centre was established to serve students and
teachers in the development of the skills necessary for success in higher education.
The role of this centre is to inspire and train students to become capable, confident and
independent life-long learners; it also encourages and assists teachers/lecturers in applying
effective educational techniques. TLC facilitates a number of programs for students, including
academic skills, personal development, character education and English proficiency.
TLC also exists to inspire and support effective teaching and learning for the whole community
based on current research and best practices in education.
TLC is located at the Discovery Circle, second floor (next to the Resources Centre) and open
for walk-in consultations on Tuesdays and Friday from 01:00 p.m. – 04:00 p.m. Aside from
the mentioned times and days, consultations are also available by setting up an appointment.
For more information, please visit and contact us Teaching & Learning Centre website at our
page at https://uowmkdu.edu.my/about-uow-kdu/teaching-learning/.
LIBRARY & ACADEMIC RESOURCES
The Library strives to facilitate access to information for teaching and student-centred learning
through the provision of information resources that will enhance the quality of teaching,
learning and research. As such, the libraries provide a variety of resources, ranging from the
traditional collection of books, journals and other printed materials to electronic books and
journals as well as audio-visual materials.
Operating Hours
The operating hours of the Library & Academic Resources are:
Monday – Friday : 8:00a.m. – 8:00p.m.
Saturday : 9:00a.m. – 1:00p.m.
Sunday & Public Holiday : Closed
* Subject to possible revision
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
35
COMPUTER LAB
Computer and information technology is a fundamental part of the learning and research
experience at UOW Malaysia KDU. Computer applications are incorporated into academic
programs as well as workstations are equipped with the latest software applications. Students
will be able to access the Internet at the Computer Lab, and printing/photocopying services
are available.
For assistance and support, students can approach the Helpdesk at the Computer Centre.
Operating Hours
The operating hours of the Computer Lab are:
Monday – Friday : 08:00 a.m. – 07:00 p.m.
Saturday : 09:00 a.m. – 01:00 p.m.
Sunday & Public Holiday : Closed
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
36
STUDENT & ALUMNI CENTRE
Student & Alumni Centre (SAC) promotes youth engagement and youth leadership among
students. SAC believes in a holistic approach for youth development and focuses on providing
non-academic experiences for students, which enables the youths to grow socially,
emotionally and cognitively.
By encouraging involvement in soft skills development, SAC look forward to make a positive
impact on the lives of the students and help them strive successfully in the future. SAC also
aims to construct a strong sense of global citizenship in the students and alumni, which helps
build the community’s values and practices.
In order to compete with the best in the world, our amenities are designed to develop UOW
Malaysia KDU students into youth who are knowlegeable, able to think critically and creatively,
have leadership skills and are able to connect with the rest of the world by:
1. Empowering students through consistent youth development programs and activities.
2. Provides the highest level of quality support to all UOW Malaysia KDU students’ welfare
fulfilling the five fundamental needs; Social, Mental, Physical, Emotional and Spiritual.
3. Strives to offer an extensive range of support services based on our four divisions;
Student Experience, Student Well-Being, Global Career Development and
Accommodation & Logistic.
These were designed with the belief that there are more to university life than what happens
inside the classroom to support students in fulfilling their potential and make the most pf their
time in UOW Malaysia KDU.
STUDENT EXPERIENCE
SAC is committed to serve a platform to enhance the quality of student life and support the
holistic development of UOW Malaysia KDU students alongside their academic experiences.
We believe that the education and youth empowerment are not confined to the classroom.
Student experience is responsible for student co-curricular in UOW Malaysia KDU, clubs and
societies and many more enriching and fun-filled programs and activities whilst studying at
UOW Malaysia KDU, all of which are in line with the Malaysia Education Blueprint.
STUDENT WELL-BEING
SAC is dedicated to ensure the physical and mental health care of our students are made
available. This includes the provision of amenities and professional personnel to serve and
facilitate our students’ holistic well-being. Services redered are free and held in confidence by
certified personnel.
Our Services:
• Personal & Career Development
• Individual & Group Counselling
• Psychoeducational Outreach Programs
• Health & Wellness
Students may contact the Professional Counsellor at [email protected] or call the
Buddy Support Hotline at +6017 209 7855.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
37
GLOBAL CAREER DEVELOPMENT
In ensuring the paving way to reach their dreams, SAC serves to facilitate the growth and
passion of UOW Malaysia KDU students and alumni by supporting the connection between
our industrial partners’ demands and UOW Malaysia KDU graduates to their relevant
industries. In order to compliment this process, SAC incorporate university placement from
oversea universities for students to transfer to.
Our Services:
• Full-Time Job Placement
• Internship Placement
• Career Fair
• Employment Events
• Industry Visits and Talks
• Career Workshops & Trainings
• Industrial Partnership
Development
• External University Articulations
• University Placement
• Guest Lectures
• Partners University Fair
• Alumni Engagement
ACCOMMODATION & LOGISTICS
SAC strive to ensure that our accommodation amenities to be ‘Home away from Home’ . We
always promotes safe and supportive community living among our students who live in
campus aided by our caring and helpful Residents Ambassadors to make the transition for
living in campus and staying away from family easier. We strive to meet the parents’ and
guardians’ expectations of excellence care for their children’s welfare while being away from
home.
EMERGENCY CONTACT
UOW Malaysia KDU 24 Hours Hotline : +6019 335 8123
Medical Emergency Contact : +6016 201 3995
Malaysia Emergency Contact : 999
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
38
COMMUNICATION
STUDENT EMAIL SERVICES
Students at UOW Malaysia KDU will be issued an email account for all official communication
on campus as a value added service. The students shall be informed of the default password
and USERID based on the conventions used. An email will be sent to student’s registered
personal email with KDU. The changing of passwords can be done online once the user has
gained access to the system. Students can access their email via http://mail.kdu-online.com.
OPEN LEARNING – LEARNING MANAGEMENT SYSTEM
This is a purposed-built platform for e-learning that forms the footing for UOW Malaysia KDU’s
Teaching and Learning. Access to this Web Community is via a personalised login, password
and welcome page for the Web Community. UOW Malaysia KDU students can download their
course outline, lecture notes or other materials from the site. Students can access to Open
Learning via https://openlearning.uowmkdu.edu.my. Please refer to page 51 Learning
Management System Usage Policy.
FACEBOOK
Join us on Facebook and get regular updates on the College’s happenings. Our Facebook
can be found at: https://www.facebook.com/UOWMKDU/.
STUDENT PORTAL @ CAMPUS SOLUTIONS (CS)
The Student Portal @ Campus Solutions will allow you to view your semester result
notification, biographical information, program information, course history and perform course
registration online. The Campus Solutions (CS) can be accessed via: https://cs.kdu.edu.my
STUDENT FEEDBACK & COMPLAINTS
UOW Malaysia KDU always believe students’ suggestions and feedback can make the
institution better and will endeavour to act on them in a proactive manner.
Students are welcome to provide feedback to the Department on any area of its administration
or academic offering at any time to the Department staff or Head for improvement
considerations.
Students may raise their feedback or complaints through our email at
feedback@uowmkdu.edu.my.
STUDENT SURVEY
Students have the opportunity to comment directly on their overall satisfaction level through
the online survey system i.e. Teaching Evaluation and Program Evaluation; whilst anonymous
identity is assured.
The Student Survey can be accessed via: https://survey.uowmkdu.edu.my.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
39
STUDENTS RESPONSIBILITIES
HANDBOOK
Each student is responsible to access a current copy of the College’s student handbook,
become familiar with its contents and comply with all policies, rules, regulations and
procedures therein. Students who fail to comply with the information contained in the Student
Handbook are subject to student conduct action. Ignorance is not an acceptable defence for
violating campus policy and procedure.
STUDENT CODE OF CONDUCT & DISCIPLINE
UOW Malaysia KDU College is committed to produce educated, competent, morally and
socially responsible students. With this mission in mind, UOW Malaysia KDU College expects
that every student conducts himself/herself according to the UOW Malaysia KDU College
Code of Conduct & Discipline.
CODE OF CONDUCT
UOW Malaysia KDU College requires all students to abide by the Code of Conduct:
a) Excellence in academic pursuit.
b) Honesty and mutual trust.
c) Exercise of conscience and good judgment in all actions towards individuals and their
property and person.
d) Pride in being a UOW Malaysia KDU College student.
CODE OF DISCIPLINE
Inappropriate conduct by a student is subject to discipline as provided for by the Code of
Discipline. Any act which violates the federal law of Malaysia will be reported to the police. A
student shall be subject to the disciplinary action for acts including, but not limited to:
• Cheating or plagiarizing related to academic programs at UOW Malaysia KDU College.
• Truancy and not satisfying the minimum course attendance requirements.
• Forge, alter, transfer or misuse official documents, records or identification.
• Steal, vandalize or damage belonging to UOW Malaysia KDU College, staff, student or
visitor to UOW Malaysia KDU College.
• Abusive conduct including physical and/or verbal, abusive, exhibits or expresses intention
to coerce, intimidate staff, student or visitor to UOW Malaysia KDU College.
• Engaging in socially embarrassing behaviour on campus or during college functions.
• Engages in the possession, use, sale or distribution of weapons, drugs, narcotics,
pornography and alcohol on campus and at college related functions.
• Disrupt academic and administrative processes or other campus functions.
• Unauthorised use of, unauthorised entry into or misuse of campus property.
• UOW Malaysia KDU – Smoke Free Zone
In accordance with the university policy and to assure a safer and more healthful
environment for everyone, smoking, burning incense and candles are not permitted in any
building throughout the campus and residence hall complex. The NO SMOKING policy
does include all student rooms. Residents who do smoke must do so outside of the
residence halls. Smoking in stairwells or in close proximity to student rooms is not
permitted. Those concerned with the effects of second hand smoke will appreciate your
consideration. Persons interested in assistance to quit smoking will find useful programs
and information available at Health and Wellness Centre.
• Gambling or betting in any form.
• Assisting another person to do any act that amounts to a violation of the Code of Conduct
and Discipline.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
40
• Illegal/unauthorized parking and obstructing traffic flows on campus and surrounding
residential area.
• Dangerous driving
• Not possessing, displaying or surrendering upon request a valid UOW Malaysia KDU
Student Identification Card while on campus or at a college function.
• Failure to comply with the UOW Malaysia KDU Dress Code Policy for students.
• Disregard for UOW Malaysia KDU processes or procedures.
• Conduct or action that is prejudicial to the good name of the College.
• Represents the interests of UOW Malaysia KDU in matters and activities outside the
College without expressed written consent.
• Violation of the laws of Malaysia.
STUDENT IDENTIFICATION CARD
ISSUANCE
The Student Identification Card will be issued to students once the first semester fees, or
the first scheduled payment has been settled (Kindly refer to the Fee Payment Structure for
the specified program).
The Student Identification Card is issued at the Admissions & Bursary Department from
Monday to Friday between 10.30 am - 12.00 pm and 2.30 pm - 4.00 pm. Students are required
to display their ID cards at all times while on-campus.
USAGE
The Student identification Card can be used for the following purposes:
• Parking at UOW Malaysia KDU compound
• Access to Library and Computer Labs
• Campus Bookstore
• Photocopy Service
• Hostel residents – Accessing to Hostel Units
• All students related events/activities bookings
WHERE TO ACTIVATE / TOP-UP THE CARD
Can be used as cash card by using the re-loading machine to top-up cash credit which is
located at:
• Lower Ground – Opposite Staff Parking
• P1 – Parking Management Office
LOSS OF STUDENT IDENTIFICATION CARD
Loss of Student Identification Card must be reported immediately to the Admissions & Bursary
Department. A new card will be issued at a cost of RM20.00. This charge will be waived if the
student can produce a police report stating that the Student Identification Card was stolen or
lost with other possessions.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
41
DRESS CODE
The Management recognizes that students have the right to express themselves through
clothing and personal appearance; however, students shall not wear apparel that is deemed
disruptive or potentially disruptive to the classroom environment and to the maintenance of a
safe and orderly College. A neat, dignified, and well-groomed appearance is expected of
every student. The dressing and grooming of both men and women should always be modest,
neat and consistent with the personal integrity and dignity of UOW Malaysia KDU College
students. We strive to instil a level of excellence in our students in order to develop their
personal best in academics, extra-curricular activities, and appearance.
All UOW Malaysia KDU staff and schools are responsible for the enforcement of the Student
Dress Code Policy and refusal to comply with UOW Malaysia KDU Dress Code Policy is a
disciplinary offense. Please note that the dress code applies to all formal events and field trips.
The following items are Not Acceptable in the buildings:
• Strapless tops, halter tops, tube tops, tank tops, or tops with spaghetti straps. Acceptable
only when covered by an overcoat/cardigan
• Tops that show any part of the student’s stomach and excessive baring of skin anywhere
or `see-through’ blouses
• Shorts, dresses and skirts, must not be shorter than two (2) inches above the knee (front
and back). Shorts used for sporting activities are not subject to this criterion and are
allowed during sporting events or sanctioned club/co-curricular activities. However,
common decency must be practiced.
• Clothes bearing vulgar, offensive or obscene prints or language.
• Bathing suits
• Spandex pants or other tight fitting clothing
• Excessively baggy or sagging pants/pants hanging below the buttocks
• Pyjama tops and bottoms
• Slippers
FOR HOSPITALITY STUDENTS
Monday to Thursday
Students in theory classes should be in SHTCA full formal attire
Friday
Students are to wear smart casual with NO slippers, shorts and round collared T-shirts
permitted into any classes
FOR CULINARY/SERVICE STUDENTS
Monday to Friday
Students are to be attired in full culinary/service uniform in all kitchens/restaurants classes
FOR FINAL THEORY EXAMS
Monday to Thursday
Students are to wear the SHTCA full formal attire (ALL Programs)
(Failure to do so, students will be barred from entering the exam hall)
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
42
Friday
Students are to wear smart casual with NO slippers, shorts and round collared T-shirts
permitted into the exam hall
(Failure to do so, students will be barred from entering the exam hall)
FUNDRAISING AND SOLICITATION POLICY
• Commercial ventures are not permitted to operate or solicit on College property.
• Prohibited solicitation includes the posting of advertisements on College property.
• Sale of items or services by individuals or companies for private gain is prohibited.
• Respective schools fundraising activities approved by the Head of School (HOS) may
conduct such activities.
• Recognized student clubs/societies and Student Council may conduct fundraising
activities or request permission to have an external agency to solicit during their event
after receiving written approval from the Student & Alumni Centre.
PERSONAL BELONGINGS
Please take extra precaution to prevent belongings from being stolen. Most of the lost item
cases occur due to student’s negligence / carelessness. UOW Malaysia KDU will take every
effort to secure the safety of all students’ belongings and will not be liable for any losses due
to student negligence.
SAFETY TIPS
These are some basic precautions that students should follow no matter what city or country
they are visiting. These precautions include:
• Walk with a friend as much as possible. At night, wait for buses with other people. If in
doubt, call for a taxicab. Never hitch-hike or get into a car with someone you don’t know.
• If you drive, never give a ride to a stranger. Park your car in well-lighted parking structures
or on streets where there are many people. Lock your car and use an alarm system. If
you feel uneasy, particularly at night, ask someone to walk with you to your car.
• Look at the map and decide on your directions before you start walking in an unfamiliar
city. If you need directions, ask someone in a store or restaurant. Avoid asking strangers
on the street for directions.
• Leave your passport at home. Take a copy with you if you need it. Take only as much
money as you need.
• If you are sick and cannot come to class, ask a friend or an International Office staff to
inform your lecturers. If you are taking a trip, let your roommate or friend know where you
are going. If you will be gone for more than two days, call your parents and tell them where
they can reach you.
• Avoid using outdoor ATM machines, particularly at night.
• Keep your apartment or room door locked at all times, and do not give anyone your key.
Ask for identification if someone says they need to enter your room, and then tell them to
come back later if you are alone. Do not let anyone stay overnight in your apartment unless
they are a close friend or relative.
• Avoid arguments with strangers. If you feel someone is verbally or physically abusing you,
get away and seek someone with authority.
• Enjoy group activities with your friends but if you think something the group wants to do is
wrong, don’t be afraid to say no. If you feel uneasy, tell your friends you have to go home.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
43
STUDENT INSURANCE
All UOW Malaysia KDU student are covered by Group Personal Accident Policy with a total
sum insured of RM10, 000 per student and/or medical expenses of RM3,000 per student.
* Terms & Conditions Apply.
INTELLECTUAL PROPERTY RIGHTS
Any intellectual property rights (not limited to copyright, trademarks and/or patent) which may
be conceived, created or first reduced to practice by student(s) of UOW Malaysia KDU College
(“UOWMKDU”) as work produced; including homework/assignments, research/experiments,
distinct and independent projects (not limited to undergraduate/postgraduate thesis,
inventions, creations, new technologies, research and development) throughout the course of
studies shall be owned by UOW Malaysia KDU; unless agreed by both parties and will be
subject to UOW Malaysia KDU policies and procedures governing intellectual property rights.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
44
GENERAL INFORMATION
Useful Services by Telekom Malaysia
SERVICES
DIAL
Telephone faults
100
Directory service
103
Domestic assisted service
101
International assisted service
108
NATIONAL CALLS
Dial the STD code (0) followed by Area Code before dialling the telephone number. Below is
a brief list of Areas codes (for further information, refer to the Telekom telephone directory or
call 1050:
PREFIX
AREA
02
Domestic access code to Singapore
03
Selangor, Kuala Lumpur, Putrajaya & Genting Highlands, Pahang
04
Perlis, Kedah, Penang & Pengkalan Hulu, Perak
05
Perak & Cameron Highlands, Pahang
06
Negeri Sembilan, Melaka & Muar, Johor
07
Johor & Gemas, Negeri Sembilan
080
Domestic access code from East Malaysia to Brunei
082
Kuching, Sarawak
083
Sri Aman, Sarawak
084
Sarawak – Sarikei, Sibu & Kapit
085
Sarawak – Lawas, Limbang & Miri
086
Sarawak – Bintulu & Belaga
087
Labuan & Interior Division, Sabah
088
Sabah – Kota Kinabalu & Kudat
089
Sabah – Lahad Datu, Sandakan & Tawau
09
Kelantan, Pahang & Terengganu
INTERNATIONAL CALLS
If you are using Telekom Malaysia’s International Direct Dial (IDD) service you can
communicate with friends or relatives overseas instantly. Otherwise, you could also buy
International Phone cards that usually have lower rates from bookshops.
To make an IDD call, dial:
00 Country Code Area Code Telephone Number
PUBLIC SERVICES
Police Stations: Balai Polis Bukit Jelutong +603 7847 3022
Fire Brigades: Balai Bomba Bukit Jelutong +603 7847 4444
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
45
EMERGENCY SERVICES CONTACT NUMBERS
• Any kind of emergencies 999
• From Mobile Phone 112
• Ibu Pejabat Polis Daerah Shah Alam +603 5520 2222
• UOW Malaysia KDU 24 Hours Hotline +6019 335 8123
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
46
PERSONAL DATA PROTECTION NOTICE AND CHOICE PRINCIPLE NOTIFICATION
Pursuant to sections 7 and 6, respectively, of the Personal Data Protection Act 2010
1 Collection and Processing of Personal Data
We hereby inform you that we, Paramount Education Division Group which includes
but is not limited to the following:
i. KDU College (PG) Sdn Bhd;
ii. KDU Smart School Sdn Bhd;
iii. KDU University College Sdn Bhd;
iv. KDU College (PJ) Sdn Bhd; and
v. KDU Management Development Centre Sdn Bhd,
a. being the respective Paramount Corporation Berhad’s related corporations (as
the term is defined in the Companies Act 1965), affiliates, and associated
companies (whether or not controlled by us) ("Company", "we", "our" or "us") as
data user, as the term is defined in the Personal Data Protection Act 2010, have
or will collect, record, hold, store, use, disclose and/or process (collectively
referred to as "Process") one, or all of the following categories and / or types of
personal information about you: master data: name, gender, date of birth,
citizenship, marital status, nationality, race, ethnic origin, identification card /
passport details, qualifications, occupation, employer, former employer(s),
photographs or other images, and voice recordings, student identification number,
alumni records, university electoral rolls, examination result transcripts,
participation in officially recognized activities and sports, weight and height of
members of athletic teams, dates of attendance, enrolment status (including
active, inactive, full-time, part-time, not enrolled), degrees (pending and received),
awards or honors received, the most recent previous educational institution
attended;
b. contact details: home address and billing address, home phone number and
mobile number, email address, work address, work number, emergency contact
details, parents and / or guardian details;
c. compensation information: such as amount, currency, number of payments per
year, bank account details, income range, details of applicable scholarship and
compensation plans, types of student loans and / or loans applicable to
educational purposes;
d. any such information as we deem necessary or appropriate from time to time in
connection with your commercial relationship with us.
(collectively, "Personal Data").
We may also Process some or all of the following types of sensitive information about
you pertaining to your enrolment with us:
i. religious or similar beliefs;
ii. political opinions;
iii. health condition; and / or
iv. the commission of crimes, allegations thereof and / or convictions.
(collectively together with (a)-(d) above, "Personal Data").
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
47
To the extent that you wilfully and voluntarily disclose to us any personal information
whether or not coming within the definition of Personal Data above, of any another
individual, we shall assume, without independent verification, that you have obtained
such individual's consent for the disclosure as well as the Processing of the same in
accordance with the terms of this notification.
2 Sources of Information
Your Personal Data has and / or will be obtained from the following sources, where
applicable, or such other sources which we may see fit from time to time:
a. information provided or submitted by you through, among others, as applicable,
Student Profile Form, Enquiry Form, Waiting List Form, Marketing Events
Form, Credit Card Authorisation Form, Car Sticker Form, School Events / Trips
Form, Parent Consent Forms, Withdrawal Form, Visitor Management System,
Data Form, Student Application / Registration Form, Scholarship Form, Survey
Form and the Online Form;
b. from your usage of our website and any other information you post on our
website, email or otherwise send to us;
c. as applicable, publicly available or publicly accessible information; and
d. such other written or verbal communications or documents delivered to us prior
to and during the course of our contractual or pre-contractual dealings with you.
As the accuracy of your Personal Data depends largely on the information you provide
to us, kindly inform us as soon as practicable if there are any errors in your Personal
Data or if there have been any changes to your Personal Data.
3 Purpose of Processing Personal Data
We will Process the Personal Data that you have provided to us for the following
purposes, where and if applicable, including but not limited to:
Purpose A
a. the delivery of relevant notices, services or products to you;
b. in order for you to enrol and /or register yourself or your child and / or ward in
courses offered by us;
c. in order for us to manage and / or process your or your child's and / or ward's
course application;
d. in order to process scholarship applications pertaining to your or your child's
and / or ward's enrolment with us;
e. to notify you of changes in our services and offerings, if any;
f. to enable us to supply you with the services and information which you have
requested;
g. user and /or student relationship management procedures;
h. those purposes specifically provided for in any particular service offered by us;
i. background checks of users and / or students as we may determine to be
necessary or appropriate;
j. our internal record keeping;
k. for internal auditing purposes;
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
48
l. collection of outstanding payments and / or fees from students and / or their
parents or guardians;
m. prevention of crime including but not limited to fraud, money-laundering,
bribery;
n. meeting any legal or regulatory requirements relating to our provision of
services and to make disclosure under the requirements of any applicable law,
regulation, direction, court order, by-law, guideline, circular, code applicable to
us or any of our member companies;
o. conducting marketing and student profiling activities in connection with our
services and related products;
p. for research, benchmarking, and statistical analysis purposes to develop and
evaluate education policies and strategies;
q. in order to coordinate lesson planning and support for individual students;
r. to enable us to interrogate tests and examination results in order to identify the
strength and weaknesses of students;
s. to assess special education needs students may have;
t. feedback and enquiry purposes in relation to the services offered by us; and /
or
Purpose B
to enable us and / or our selected authorized third parties to send you information
by e-mail, telecommunication (telephone calls and text messages) or via social
media concerning related and unrelated services offered by us and our affiliated
business partners which may include but is not limited to enrolment related events,
surveys and/or special programs/courses/events, promotional materials,
brochures which we consider will or may interest you.
4 Storage and Security
We store your Personal Data in hard and/or soft copy. Soft copy data is stored on,
amongst others, the file server, e-mail server, personal computers, notebooks, tapes
and compact disc.
There are corporate security policies and procedures in place which among others
confines access to your Personal Data to authorized personnel only on a strictly “need
to know” basis to the relevant and / or applicable department such as the Academic,
Registry (Library, Student Records Office, Security, Exam) Administration,
Finance/Bursary, IMC, Student Services, Business Support Services, Academic &
Bursary, Business Development, Finance, Examination, Quality Assurance,
International Office, Student Alumni Centre, Procurement, Information System,
Library, Teaching & Learning Centre, Accommodation, Facilities & Maintenance, Post
Graduate and Research Centre, and Human Resource departments.
We may retain the Personal Data and that of other individuals that you provide to us
for a reasonable period in accordance with commercial requirements and at all times
subject to prevailing legal requirements.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
49
5 Disclosure
Personal Data provided to us will, generally, be kept confidential but you hereby
consent and authorise us to provide and / or disclose your Personal Data to the
following categories of parties:
a. any person to whom we are compelled or required to do so under law or in
response to a legitimate instruction from a competent or government agency;
b. pursuant to an order of a court of competent jurisdiction;
c. to any scholarship and / or student loan providers, organisations and /or
institutions, in relation to the enrolment of students pertaining to the courses
offered by us;
d. any related companies and subsidiaries of Paramount Corporation Berhad,
including those established in the future;
e. where applicable, third parties who provide related services or products in
connection with our business such as insurance agencies/insurers, university
partners, PTPTN, MOE, SOCSO, EPF, outsourced external enrichment and
co-curricular program providers, travel agencies / operators, external
examination boards, and external school-contracted operators;
f. government agencies, statutory authorities and industry regulators;
g. our external auditors, consultants, accountants, lawyers or other financial or
professional advisers;
h. student testimonial and academic results to facilitate the transfer of students to
other educational institutions or for scholarship applications;
i. our sub-contractors or third party service or product providers as may
determine to be necessary or appropriate.
Rest assured that consistent with the law, we will only disclose the minimum amount
of information which we deem necessary for the purpose and that we will take all
appropriate safeguards to ensure the integrity and security of the personal data.
6 Safeguards
We shall keep and process your data in a secure manner. We will take all reasonable
steps to ensure that such information is kept confidential. We will not sell, rent or trade
your Personal Data. We shall at all times implement the legally mandated and / or
appropriate administrative and security safeguards and procedures in accordance with
the applicable laws and regulations in order to prevent the unauthorised or unlawful
processing of your Personal Data and the accidental loss or destruction of, or damage
to, your Personal Data.
7 Data Transfer & Sharing
In addition, you will appreciate that the nature of our products and services are such
that it may be necessary, where we consider it appropriate, for the purposes of data
storage or processing or providing any service or product on our behalf to you, to
transfer your Personal Data to our affiliates and / or associated companies and/or third
party service or product providers within or outside the country in which we are
established, under conditions of confidentiality and similar levels of safeguards.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
50
8 Impact resulting from failure to supply Personal Data
8.1 It is obligatory for you to provide all of the categories of Personal Data which we
request from you for Purpose A. Failure to supply Personal Data in relation to Purpose
A will:
a. result in us being unable to provide you (i.e students I prospective students) with
the information, notices, and / or services requested; and/or
b. affect the ability of the parties to enter into the necessary agreements in relation to
the provision of our services.
8.2 It is optional for you to provide all of the categories of Personal Data which we request
from you for Purpose B. Failure to agree for us to process Personal Data in relation to
Purpose B will:
a. result in us and /or our selected authorised third parties becoming unable to send
you information by e-mail, telecommunication means (telephone calls and text
messages) or via social media concerning related and unrelated services offered
by us and our affiliated business partners which may include but is not limited to
enrolment related events, surveys and / or special programs / courses / events,
promotional materials, brochures, emails, SMS etc. which we consider will or may
interest you and /or your child or ward.
9 Your Rights of Access and Correction
9.1 You have the right to, subject to payment of the prescribed fees where applicable,
request access to and/or correct your Personal Data and/or limit the processing
thereof. In this respect, you may:
a. check whether we hold or use your Personal Data and request access to such
data;
b. request that we correct any of your Personal Data that is inaccurate, incomplete or
out-of-date;
c. request that your Personal Data is retained by us only as long as necessary for the
fulfilment of the purposes for which it was collected;
d. request that we specify or explain our policies and procedures in relation to
Personal Data and the categories of Personal Data processed by us;
e. Withdraw, in full or in part, your consent given previously, in each case subject to
any applicable legal restrictions, contractual conditions and a reasonable time
period.
9.2 The department to whom a written request for access to Personal Data or correction
and/or deletion of Personal Data or for information regarding policies and procedures
and types of Personal Data is:
Department Name
Admission & Bursary
Contact Number
+603 5565 0538
Fax Number
+603 5565 0775
Email Address
[email protected].my; nazrin@kdu.edu.my
Address:
Jalan Kontraktor U1/14, Seksyen U1,
40150 Shah Alam Selangor, Malaysia.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
51
LEARNING MANAGEMENT SYSTEM USAGE POLICY
Purpose
UOW Malaysia KDU College (hereinafter "UOWMKDU") computing and telecommunication
networks, computing equipment and computing resources are owned by UOWMKDU and are
provided to support the academic and administrative functions of the UOWMKDU.
To assist the UOWMKDU to comply with applicable policy, procedures, and law, policy
addresses important considerations in the use of Open Learning (hereinafter “the LMS "), as
one of the e-learning systems at UOWMKDU.
This policy aims to provide a structure to support UOWMKDU’s endeavour to ensure the
highest standards of provision and support of technology to enhance learning. Additional rules
and regulations may be adopted by academic and administrative units to meet specific
administrative or academic needs. Such additional requirements must be in compliance with
applicable Malaysia cyber laws, any contractual agreement with the UOWMKDU and its
vendors and this policy.
Scope
This policy applies to all schools, staff, students, and others who use the LMS.
The "managing unit" is defined as the academic or administrative personnel, Program
Leaders, or vested with the day-to-day operations of the LMS.
Policy
Data Governance
Stewardship and custodianship of data brought into or created within the LMS application will
be the responsibility of the lecturers.
LMS Use, Operations and Security
i. All users of LMS must authenticate with unique user credentials. To the extent
possible, authentication should leverage on authentication services provided by
UOWMKDU. All users are solely responsible for maintaining the confidentiality of the
account and password.
ii. All users of LMS must adhere to the Information Security Policy and Privacy policy,
Terms of Use (Open Learning) and Paramount Corporation Berhad Digital Policy &
Guidelines.
iii. All users of LMS shall not use the system for purposes other than UOWMKDU -
affiliated activities.
iv. UOWMKDU is not responsible for the accuracy, integrity, and/or legality of the content
uploaded to LMS.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
52
User Management and Access
i. All users of LMS must access the system through a designated student/staff account.
ii. The managing unit(s) of the system shall disable access or remove users for
inappropriate behaviour, as stated in the UOWMKDU’s Information Security and
Privacy policy, Terms of Use (Open Learning), Students’s Handbook and Paramount
Corporation Berhad Digital Policy & Guidelines.
Access to LMS
i. LMS managing unit shall restrict course accounts and individual file uploads to a size
that permits archiving.
ii. Courses shall be retained on LMS at least two academic years.
iii. The managing unit shall remove illegal contents or contents that are in violation of
UOWMKDU policies or contractual agreements from a course account if requested by
the instructor of record or other appropriate UOWMKDU official.
iv. Gradebook information in the LMS is confidential.
v. Marks/Grades shown in the LMS is not the finalized marks/Grades. The Marks/Grades
will be moderated and will be recorded officially in Oracle
Organization Management and Access
i. UOWMKDU Schools, Academic and Administrative personnel, and student
organisations may request organisation accounts.
ii. Organisation accounts must be related to official UOWMKDU business or activities.
iii. Organisation accounts for students must be approved by the respective School.
I. The total number of organisation accounts shall be restricted to allow for the adequate
functioning of the system.
II. The managing unit(s) shall remove illegal contents or contents that are in violation of
UOWMKDU policies or contractual agreements with partners/affiliates from an
organisational account by request of the organisation leader or other appropriate
UOWMKDU official.
Content Management and Access
i. Copyright and Intellectual Property (IP)
The copyright of all literary work and entrepreneurship ideas and material and others
produced in the course of student shall be vested in UOWMKDU. Any license for the
use of computer software, teaching aids and materials granted to you as a student
shall be the sole right of UOWMKDU.
ii. UOWMKDU shall not be responsible for contents linked from LMS to external web
sites.
iii. Students shall at the point of registration assign to the university ownership of all IPs
developed in fulfilment of their study during the period of candidature.
iv. Any deviation in terms of creation, ownership, licensing, and the use or exploitation
(commercial or otherwise) of IP is subject to agreement in accordance with
UOWMKDU Intellectual Property policy.
Support and Training
i. The managing unit shall designate technical support to assist with LMS support and
training for faculty and students.
ii. The managing unit(s) shall support leaders of organization accounts.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
53
System Maintenance, Outages, Upgrades
i. The managing unit(s) shall notify users of any planned outages of LMS. Notification of
any unplanned outages shall be at the discretion of the managing unit(s). The level of
notice for planned outages will be determined by the estimated downtime of the
system.
ii. Schools should consider planned outages when scheduling assignments and tests,
and unplanned outages when such outages interfere with the timely completion of
student coursework.
iii. The managing unit(s) shall be responsible for deploying new features to LMS.
Accountabilities and Responsibilities
i. The managing unit(s): assist and encourage the use of Open Learning.
ii. Participants: ensure compliance with Information Security Policy and Privacy Policy
Terms of Use (Open Learning) and Paramount Corporation Berhad Digital Policy &
Guidelines.
Misuse
i. Access for Open Learning is a privilege granted by management and may be
revoked without notification at any time for inappropriate conduct carried out on such
systems, including, but not limited to:
• Sending chain letters or participating in any way in the creation or transmission of
unsolicited commercial e-mail ("spam") that is unrelated to legitimate Open
Learning purposes;
• Engaging in private or personal business activities, including excessive use of
instant messaging and chat rooms;
• Accessing networks, servers, drives, folders, or files to which the user has not
been granted access or authorization from someone with the right to make such
a grant;
• Making unauthorized copies of LMS files or other Company data;
• Destroying, deleting, erasing, or concealing LMS files or other Company data, or
otherwise making such files or data unavailable or inaccessible to the Company
or to other authorized users of Company systems;
• Violating the laws and regulations of the Malaysia or any other nation or any
state, city, province, or other local jurisdiction in any way, or in relation to
partnerships that UOWMKDU is engaged with;
• Deliberately propagating any virus, worm, Trojan horse, trap-door program code,
or other code or file designed to disrupt, disable, impair, or otherwise harm either
the Company's networks or systems or those of any other individual or entity;
• Using abusive, profane, threatening, racist, sexist, or otherwise objectionable
language in either public or private messages;
• Sending, receiving, or accessing pornographic materials;
• Maintaining, organizing, or participating in non-work-related Web logs ("blogs"),
Web journals, "chat rooms", or private/personal/instant messaging;
ii. Any violation of this policy by a student is subject to the Student Code of Conduct and
Discipline in the student handbook.
iii. Any violation of this policy by faculty and staff is "misconduct" under HR policies.
UOW MALAYSIA KDU COLLEGE
UNDERGRADUATE HANDBOOK 2021
UPDATED AS OF 27
TH
JANUARY 2021
54
Review
The Teaching and Learning Committee will periodically review this policy.
Your Information contained in the LMS is subjected to the terms of Personal Data Protection
Notice. UOWMKDU will exclude liability of any loss of data or content contained within the
UOWMKDU Learning Management System.