Service reorganization and
expanded coverage:
Systematically shift the locus of
care away from long-stay mental
hospitals towards non-specialized
health settings with increasing
coverage of evidence-based
interventions (including the use
of stepped-care principles, as
appropriate) for priority
conditions and using a network
of linked community-based
mental health services, including
short-stay inpatient and
outpatient care in general
hospitals, primary care,
comprehensive mental health
centres, day care centres, support
of people with mental disorders
living with their families, and
supported housing.
• Develop a phased and budgeted plan for scaling down and closing
long-stay psychiatric institutions and replacing them with support for
discharged residents to live in the community.
• Work towards a gradual shift of financial resources and staff towards
community-based care, closing long-stay institutions once there are
adequate community alternatives.
• Accompany the process of scaling down long-stay psychiatric
institutions with (a) human rights protection and improvements in
quality of life in institutions and (b) ensuring continuity of care and
welfare provision for discharged long-stay residents (for example,
livelihoods and housing support, including places in small group
homes).
• Provide outpatient mental health services and an inpatient mental health
unit in general hospitals.
• Build up interdisciplinary community-based mental health services for
people across the life course, through for instance outreach services,
home care and support, primary health care, emergency care,
community-based rehabilitation and supported housing.
• Integrate mental health and social care into disease-specific
programmes and services, such as those for HIV/AIDS, tuberculosis,
noncommunicable diseases and neglected tropical diseases, and into
population-specific programmes and services, such as maternal, sexual
and reproductive health, child and adolescent health, gender-based
violence and family health and well-being programmes and services.
• Engage service users and family members and/or carers with practical
experience as peer support workers.
• Support the establishment and implementation of community mental
health services run by nongovernmental organizations, faith-based
organizations and other community groups, including self-help and
family support groups, which protect, respect and promote human
rights and are subject to monitoring by government agencies.
• Consider the use of evidence-based innovative approaches to provide
psychological support at scale (for example, guided self-help, digital
self-help, collaborative and stepped-care approaches).
• Develop and implement tools or strategies for self-help and care for
persons with mental disorders, including strengthening the use of
electronic and mobile technologies, potentially as part of a stepped-care
system.
• Develop capacity, policies and operational procedures for remote
delivery of services (for example, telehealth) and use digital health
solutions to support practitioners in providing care where feasible.
• Provide in-home and other community-support services for carers of
children and of adults with psychosocial disabilities including carer
skills training and other multidisciplinary services (for example,
physical and occupational therapy, nutritional support, housing,
education support, and early childhood development).