NC OEMS Candidate Handbook 12
July 19, 2021 DHHS/DHSR/EMS 4961
Appendix B: Credentialing and Research Privacy Policy
Credentialing and Research Policy
The North Carolina Office of Emergency Medical Services provides the primary credentialing service for
EMS Technicians in North Carolina. We collect and receive personal information during the credentialing
process. We use this information in order to evaluate candidate's ability, to collect payment services if
applicable, to provide information about individual's credentialing status, and to conduct research.
Providing personal data is voluntary, but necessary if you wish to receive a credential. We will handle
and treat all personal information collected and received by us in connection with application,
examination administration, and credential in the manner outlined in this Privacy Policy.
▪ Personal Information Collected. The personal data that we collect or receive in registering an
applicant ("you") for credential services will include your: name, address, email address,
phone/fax numbers, social security number, credit/debit card information if applicable, date of
birth, employment information, previous examination history, education information, and
disciplinary actions (including, but not limited to, revocations and suspensions). For applicant
verification and identification purposes, we may collect all or part of the information on a
government-issued identification number. When a credentialing examination is administered to
you, we may collect and score your exam responses and then derive a score and generate a
report about your professional certification examination results and will report that information
through Continuum™.
▪ Aggregation of Non-Person-Specific Data. We may statistically aggregate in non-person-specific
form exam performance and other information collected during the certification. Such
aggregated non-person-specific information may be used for quality control/improvement,
operations management, and security to enhance, develop or improve the credentialing
processes, testing services, examinations and related products and services. By applying for
credential through us, you give your consent for us to use this non-person-specific aggregated
data as outlined above.
▪ Mailings and Contact. We may use your email and/or postal address to send you information
about your credential status and other information that may be of interest to you professionally.
We may also contact you regarding participation in research projects that are deemed to be of
value to the professional community. You may opt out of receiving information from the North
Carolina Office of Emergency Medical Services at any time by notifying us in writing.
▪ Transfer of Information to Licensing Agencies. By applying for credentials through us, you give
your consent for your personal information (with the exception of your debit/credit card
information, if applicable) to be transmitted by the North Carolina Office of Emergency Medical
Service to state EMS licensing agencies. Licensing agencies require this personal data so that
they may issue state licenses to practice.
▪ Transfer of Information to Educational Institutions. By applying for credentials through us, you
give your consent for your personal information (with the exception of your debit/credit card
information, if applicable) to be transmitted by the North Carolina Office of Emergency Medical
Services to your educational institution and/or educational program accreditation agency. Such
information may be used for quality control/improvement, operations management, security
and marketing purposes and to enhance, develop or improve the educational processes.
▪ Other Transfer of Information. In addition to the above circumstances, we may disclose
personally identifiable information about you in the following situations: (a) in response to a
subpoena, court order or legal process, to the extent permitted and required by law; (b) to
protect your security or the security of other persons, consistent with applicable law; (c) for