Mastering Resume Essentials for Military Spouses Participant Guide
Page 22
Activity: Resume Quick Scan Sample Resumes
Diane Brown
Fort Drum, NY 00956 • (555) 789-6543 • diane.brown@somedomain.com • LinkedIn URL
SUMMARY OF QUALIFICATIONS
• Four years of administrative duties working at Child, Youth & School Services (NAF)
• Two years’ experience as a manager working for Child, Youth & School Services
• Proficiency in Microsoft Office (Word, Excel, Power Point, Access and Outlook)
• Taught CPR/First Aid Classes as an American Red Cross Volunteer
• Received consistently outstanding performance ratings and an “Employee of the Month” Award
• Excellent customer service skills and team player
• Ability to establish rapport with people of diverse backgrounds
• Fluent in English and German
WORK EXPERIENCE
Food Program Manager/Nutritionist June 2018 - Present
Child, Youth and School Services (CYSS), MWR, Fort Drum, NY
• Oversee Child, Youth and School Services Food Program in accordance with USDA rules and
guidelines and supervised a staff of five Administrative Assistants.
• Conduct annual employee performance ratings for five staff members and provide ongoing
feedback and mentoring.
• Train an average of 15 new employees every month and conduct orientations about the
Food Program.
• Deliver an average of five classes monthly, audience ranged in size from 10 to over 50.
• Update job descriptions, conduct interviews with potential candidates and select new hires.
Key Accomplishments
o Streamlined and shortened the process of analyzing data, which eliminated human error and
saved approximately eight hours every month.
o Redesigned all monthly employee training and created presentations using Microsoft Power
Point reducing paper waste and the time to prepare class packets.
Administrative Assistant, Food Program July 2003 - June 2007
Child, Youth and School Services (CYSS), MWR, Fort Drum, NY
• Maintained automated databases records for over 200 families.
• Counseled childcare providers one-on-one to resolve individual issues and concerns.
• Provided informational briefings providing a program overview.
• Conducted interviews with potential candidates.
• Provided advice and assistance to employees and patrons about the Food Program.
EDUCATION AND TRAINNG
• M.A., Human Resources Management, GPA 3.75, University of Missouri, Columbia, MO, 2011
• B.A., Business Administration, University of Arkansas, Fayetteville, AR, 2004
• Equal Employment Opportunity (EEO) Course for Department of the Army Civilians, U.S. Army, Fort
Drum, NY, 2018