Social Media Complaint Process

YES

YES

CMC TF Fusion Cell

-Command informs SPCMCA via CCIR process

-GCMCA notified (CCIR)

-NCIS notified within 24 hours

-Command generates and sends initial DASH report within 24 hours

-OPREP-3 (SIR) to HQMC if complaint may meet NCIS Criminal Investigation Criteria or MCO 3504.2A

-Director: Consolidates reporting, trend analysis

-NCIS Rep: Reports criminal investigation status

-SJA Rep: Report command investigation

dispositions

-IG Rep: Tracks and reports applicable complaints

-C4I Rep: Maintains cognizance of social media

sites and actions taken

-EOA Rep: Reports complaints filed, disposition

and victim service actions via DASH

-PA Rep: Develops public affairs guidance

-PP&O Rep: Reports applicable OPREP-3 (SIRs)

Can individual be

identified as

Servicemember?

Appropriate

Disposition

Update and closeout

DASH Report

within 72 hours

Information Received

Can individual be

identified as

Servicemember?

YES

Is additional investigation

required to:

- Comply with USMC policy

(i.e. Hazing or EO) or

- Determine whether a UCMJ

violation occurred (e.g.

violation of Article 88, 89,

91, 92, 93, 117, 120a&c, 133,

or 134)

Command

Investigation

NCIS/CID completes

Investigation and

sends to responsible

command

NCIS Criminal Investigation Criteria

7C (Crimes Against Persons - Other): Communication of a

threat meeting NCIS thresholds

7E (Extortion)

8E (Sexual Exploitation-Child): Victim < 18 y/o at time

photograph/image created

8K (Stalking): Incidents of stalking

8M (Other Sexual Misconduct)

- voyeurism/"peeping tom“

- sexually explicit photograph(s)/video(s) taken

without consent

- theft/removal of digital files/physical property

containing the sexually explicit images

8S (Sexual Assault): Photograph(s)/video(s) depict(s) non-

consensual sexual act

Attachment B to Social Media

Misconduct Leader’s Handbook

and Discussion Guide

(see reverse for narrative)

- NCIS Investigation initiated

- Individual afforded resources

through unit VWAC and VLC

Is Content Potentially a Criminal Offense?

See box at left for details

1. Command Receives Complaint:

a. Commander informs SPCMCA via local CCIR Process.

b. NCIS informed via SPCMCA within 24 hours for initial determination of whether the misconduct meets criminal criteria.

c. Generate an initial report within 24 hours in DASH database. This report will be generated in all cases that meet the requirements

set forth in MCO P5354.1D w/Ch.1. In reports that are being determined, or actively investigated by NCIS, unit EORs via their

assigned EOA will capture the complaint and victim demographic information only, and annotate in the initial entry “referred to

NCIS” with appropriate case control number (if available).

d. Generate an OPREP-3 (Serious Incident Report) if the social media complaint may meet the NCIS criminal investigative criteria

outlined in the inset box or the requirements identified in MCO 3504.2a. If the event-criteria threshold is unclear, submit an

OPREP-3.

e. Ensure known victims are offered assistance through unit VWAC and Victim Legal Counsel.

2. NCIS begins investigation:

a. Informs respective commands of individuals that have been identified in their investigation. Keeps command informed of

investigation process.

b. Informs victims determined through their investigation and provides them information for support.

c. Maintains investigative responsibility on any/all cases that may meet the following criteria: 8E (Sexual Exploitation-Child), 8S

(Sexual Assault), 8K (Stalking), 8M (Other Sexual Misconduct), 7C (Crimes Against Persons - Other), 7E (Extortion).

d. Passes to CID all investigations that do not meet above criteria. CID may investigate further prior to forwarding to appropriate

command for disposition.

3. Commanders:

a. Deconflict with NCIS or USMC CID as required, and consult with their staff judge advocates to discuss investigative actions (i.e.

preliminary inquiry or command investigation) and when appropriate, disposition decisions.

b. Continue to ensure known victims are offered assistance through unit VWAC and Victim Legal Counsel.

c. Take appropriate action on cases once investigations are complete.

d. Ensure that unit EOR updates DASH reporting system and closes out DASH report through the EOA NLT 72 hours after final

disposition.

4. CMC TF Fusion Cell:

a. Ensures that efforts are coordinated between NCIS, SJA, IG, C4I, EOA, PA, and PP&O at the Service HQ.

b. Consolidates reporting, conducts trend analysis, and provides update to the ACMC.

Social Media Complaint Flow Chart Narrative

Version 24