Certified Mail Preparation
3.2.1 PS Form 3800
Certified Mail must bear the barcoded green label part of the Form 3800 (see forms at http://pe.usps.com/), or a
non-barcoded green Label 3800-N when a mailer-generated shipping label bearing an IMpb, under 204.2.0, is
also affixed on the same mail piece. Mailers must place the applicable label above the delivery address and to
the right of the return address, or to the left of the delivery address on parcels. A mailer of Certified Mail must:
a. On PS Form 3800, enter the name and complete address of the person or firm to whom the mail is
addressed.
b. If a return receipt is requested, enter the fee on the mailing receipt. Endorse the mail, near the
Certified Mail endorsement on the address side of the mail piece, “Return Receipt Requested.” Enter
the Certified Mail number on the return receipt card and address it to the intended recipient on the
reverse of the return receipt to show where the receipt is to be sent (this does not have to match the
sender’s name and return address on the mail piece). Attach it on the front of a package or large
envelope (or to the back of a small envelope) so the card does not cover the address. When a return
receipt is requested, the sender’s name and complete delivery address is required on the mail piece.
c. Affix to the envelope enough postage to pay for the Certified Mail fee, the class of mail used, and any
additional extra service fees when applicable.
d. If a postmarked sender’s receipt is requested, attach the Form 3800 with the completed receipt to the
address side of the article and present the article to the USPS employee, who then round-dates the
receipt (and receipts the time, if requested) to show when the article was accepted. Otherwise, attach
the “Certified Mail” sticker to the address side of the article, detach the receipt, mark the receipt to
show the date, and mail the article.
e. For Certified Mail Restricted Delivery, meet the additional standards under 3.2.2).
3.2.2 Additional Standards for Certified Mail Restricted Delivery
Certified Mail Restricted Delivery permits a mailer to direct delivery only to the addressee (or addressee’s
authorized agent). The addressee must be an individual (natural person) specified by name. The mailer may
request Certified Mail Restricted Delivery at the time of mailing by advising the USPS clerk or by marking the
mail “Restricted Delivery” above the address and to the right of the return address and paying the applicable
fee. A firm mailer must enter the proper fee in the correct column of the firm sheet and place the required
endorsement on the mail. Customers may obtain a record of delivery (which includes the recipient’s signature)
by purchasing a return receipt (6.0). If a return receipt is requested, the correct block on Form 3811 must be
checked to show that restricted delivery is also required. Mail marked “Restricted Delivery” is delivered under
the conditions in 508.1.1.7 and 508.1.1.8.
For more information regarding the United States Postal Service rules and regulations, click on
the highlighted sections on this page to be taken to the USPS website, or visit http://pe.usps.com,
for answers to all your postal related questions.