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Housing Handbook 2021–2022
Welcome to Portland State University and to your home for the 21-22 academic year! Whether you are a new or
returning student-it is my pleasure to welcome you to our beautiful campus. It will be an academic and
engagement experience like you have never seen before. COVID-19 has brought with it many challenges and
opportunities to grow as a department to support student success. The health and safety of all residents is the
utmost priority of University Housing & Residence Life. Due to the on-going pandemic, our normal operations and
services may look different than they have in the past. Please know that we remain open and committed to serving
our residential population and that this requires both residents and Housing staff to approach our services through
means that support physical distancing measures and other methods to reduce the transmission of COVID-19. This
may look like temporary closures or restrictions of common spaces, restricted hours for certain offices, and face
coverings requirements while in our residential communities.
Our mission is your success. We provide many avenues to become acquainted with people from different
backgrounds, provide programs and activities to get involved, and support your academic pursuits through our
residential student support programs while in a remote environment. By taking advantage of these opportunities,
you will have the chance to grow as a person. Students who report the highest satisfaction on campus are those
who engage with their community. Through your active involvement, you can have an impact on the success of
your community. I strongly encourage you to become involved in programs and activities or join your Hall Council!
The professional staff and student leaders in our department are here to provide you with exceptional customer
service and support throughout your experience at Portland State. We have positions that live in our communities
and provide 24/7 support.
In this Housing Handbook, we offer an overview of the services and processes that will help you navigate your
living experience in our residence halls and apartments. Our processes are put into place to create a safe, secure,
educational and purposeful living environment. Please get to know our services and seek out a staff member or
student leader to help you with any questions.
Wishing you a successful year!
Courtney Shiroma
Executive Director
University Housing and Residence Life
Portland State University
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The Mission of University Housing and Residence Life (UHRL)
As champions of the student experience, our mission is to provide a unique living experience in Portland’s urban
environment through actively engaged residential communities that promote student success.
Portland State University’s mission is to enhance the intellectual, social, cultural, and economic qualities of urban
life by providing access throughout the lifespan to a quality liberal education for undergraduates and an appropriate
array of professional and graduate programs especially relevant to metropolitan areas. The university conducts
research and community service that support a high-quality educational environment and reflect issues important
to the region. It actively promotes the development of a network of educational institutions to serve the community.
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Table of Contents
Our Buildings ..................................................... 5
Staff and Student Leaders ................................. 6
Getting Involved ................................................ 8
● Leadership and Employment Opportunities
Services ............................................................. 9
● Montgomery Desk
● Mail
● Packages
● Laundry
● Common Areas
● Parking
● Waste Disposal, Recycling, Compost,
Garbage, Reuse Services
● Pest Control
● Internet and Web Communities
● Lost and Found
● Personal Information
● Posting Regulations
● Music Practice Rooms
● Utilities
● Storage
Environmental Stewardship ........................... 16
Health and Safety ........................................... 17
● Covid-19 Notice
● Emergency Situations
● Contacting the RA on Duty
● Security Cameras
● Personal Safety
● Emergency Blue Phones
● Fire Alarm Evacuation
● Notification of Medical Issues
● COVID-19 Vaccinations
● Disability Accommodation Requests
● Earthquake Preparedness
● Building Emergencies
● Sprinklers, Smoke, and Heat Detectors
● Personal Property and Renter’s Insurance
Check-in ........................................................... 22
● Access Badges
● Keys, Room Condition Reports, and
Checking In
● Late Arrivals and No-Shows
Check-Out ........................................................ 23
● Contract Cancellation
● Checking Out
● Keys
● Moving Carts
● Room Condition at Check-Out
● Abandoned Goods
Changing Rooms ............................................... 26
● Room Freeze
● Room Transfers
● Room Swaps
Roommates and Room Capacity ....................... 28
● Room Capacity and Unregistered Residents
● Adding Roommates
● Consolidation
● Refusing an Assigned Roommate
● Room Takeovers
Day-to-Day Living ............................................. 30
● Standards of Residence description
● Guests
● Subletting
● Courtesy and Quiet Hours
● Violations
● Living Together Successfully
● Suggested Roommate Topics of Discussion
Housing Billing and Payments .......................... 32
● Paying your PSU Account
● Unfurnished Units
● Furnished Units
● Family Billing
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Maintenance and Facilities ............................... 33
● Lock-Outs
● Lost Key Charges
● Lost Student ID Cards
● Maintenance Problems
● Damage Billing and Charges
● Community Damage Billing
● Charge and Fee Petitions
Avoiding Damage Charges .............................. 35
● Decorating or Altering Your Space
● Pictures and Wall Hangings
● Painting Your Room/Unit
● Showers
● Cleanliness
Other Useful Information ............................... 36
● Air Conditioners
● Materials Disposal
● Circuit Breakers and Fuses
● Door Locks and Deadbolts
● Furniture/Elevated Beds
● Heaters/Radiators
● Light Bulbs
● Smoke Detectors
Housing Charges and Fees .............................. 38
Standards of Residence .................................. 39
● Introduction
● Expectations and Responsibilities
● Compelling Community Interests
● Health and Safety
● Property Protection and Stewardship
● Maintenance of Educational Environment
● Legitimate Educational Purpose
UHRL Policies ................................................. 41
● Academic Standing
● Alcohol
● Bias Related Behavior
● Building Access
● Civility
● Collusion
● Conduct Sanction Requirements
● Domestic Partners, Spouses, Dependents,
and Caregivers
● Drugs
● Endangering Behavior
● Failure to Comply
● Fire & Life Safety, Equipment, and
Procedures
● Flammable Materials and Fire Safety
● Guests
● Housing Operations & Services
● Noise and Disruptive Behavior
● Pets
● Posting, Sales, and Solicitation
● Property Damage
● Service Animals
● Support Animals
● Smoking
● Theft
● Weapons
● Wireless and Wired Networks
● Damages and Liability
● Notice of Changes in Standards of
Residence
The Residential Student Conduct Process ......... 57
● Conduct Meetings
● Sanctions
● Administrative Fees
● Appeals
● Safety and Security Statement
● Personal Conduct and Passive Involvement
Campus Resources ........................................... 60
Campus Resource Directory ............................. 64
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Our Buildings
Campus Map
Blackstone
Easily recognizable for its 1931 architecture, Blackstone occupies a prominent place on the Park Blocks, a city park
that runs through the heart of campus. It is located between the Millar Library and our Montgomery Court
residence hall.
Blumel
Blumel offers one-bedroom apartments with kitchens and bathrooms. This nine-story building contains a parking
garage and a large lounge. The building is LEED O+M certified.
Broadway
Broadway is Silver LEED Certified, which recognizes that it was built and is maintained with environmentally
friendly practices. The first floor consists of retail space. The second floor has classrooms, a computer lab open
from 7:00am to midnight, and the Housing and Residence Life office. Broadway houses the First Year Experience
as well as upper class students.
King Albert
King Albert was built in 1918. On the ground floor is University Success – West (The UHRL after-hours academic
resource center for upper class students). University Success programs and services.
Montgomery
Montgomery was built in 1910, making it the oldest building on campus. The first floor is home to the
Montgomery Service Desk and the basement features our Residential Leadership & Engagement Center (ReLEC).
Ondine
Ondine was known as Viking Hall when it opened in 1967. It became a residence hall for women in the 1970s and
the name was changed to Ondine. Ondine houses the First Year Experience program on lower floors and
upperclass students on higher floors. Each unit has a private bathroom on floors 3–6, and units on floors 7-9 share
a bathroom with the unit next door. On floors 10-15, every two units share a bathroom and a kitchen. Victor’s
Dining Hall and a convenience store is located on the first floor. University Success -- East (The UHRL after-hours
academic resource center for first year students) and academic classrooms can be found on the second floor of
Ondine. University Success programs and services.
St. Helens
This five-story building on Montgomery Street was built in 1928. It wraps around a secret garden tucked behind
the Simon Benson House. It reopened in 2019 after a complete remodel as home to the Second Year Experience
program.
Stephen Epler
Named for the founder of Portland State University – Dr. Stephen Epler. Epler is home to studio units, including
the Urban Honors community. There are three classrooms and academic offices on the first floor. Epler is Silver
LEED Certified and opened in 2003.
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Staff
Administrative Services
The University Housing and Residence Life Main Office is located in Broadway 210. The Housing Office offers
assistance and information about all aspects of Housing including housing contract information, rates, room
changes, check-in/check-out, ADA accommodations (in collaboration with the Disability Resource Center), billing
appeals, staff and programs, maintenance, and other housing concerns. In addition to our Main Office and
Maintenance staff, Housing and Residence Life employs in-hall staff, listed below, who are available for you most
directly in your residence hall.
Residence Directors
Residence Directors (RDs) are full-time professional staff members who assist in supervising the student leaders
within Residence Life or provide leadership for one of the UHRL residential programs. Residence Directors are
responsible for assisting in the implementation of the UHRL mission for a specific area of campus, residential
education, community development, crisis management, student conduct, and community operations.
Student Leaders
Student Leaders are here to help. UHRL has multiple student leader positions whose primary objectives are to
build inclusive communities, provide academic assistance, serve as resources for referral to university programs
and support systems, as well as provide peer-to-peer help in students’ transition to living on-campus. Student
leaders are mandated reporters and thus cannot hold information shared with them in confidentiality. They are
trained to keep information private and to report up to the professional staff members of the Housing
department.
Resident Assistants
Resident Assistants (RAs) are full-time students who live in residence to provide resources and assistance that will
make each residence hall community a place that supports and enhances your success. RAs receive intensive
training on campus resources, academic procedures, listening, roommate conflict, facilities issues, and many other
topics. Residents may contact their RA at any time for help or to answer questions. RAs also provide a variety of
programming initiatives to make connections between residents on their floor, in their building and across
residential areas.
Learning Community Assistants
Learning Community Assistants (LCAs) live on floors of the First Year Experience (FYE) program to provide
additional academic and social support to first-year students. LCAs are responsible for the development and
implementation of First Year Experience programs with specific goals supporting diversity, critical thinking, and
service learning. LCAs are responsible for providing programs, resources, and assistance that will support and
enhance a global perspective, civic responsibility, and academic success. The LCAs are well-trained in Residence
Life procedures, listening, and available campus resources. Residents should feel free to discuss any issues
concerning their housing or academic experience with the LCA.
Resident Academic Mentor
The RAM is responsible for fostering a supportive learning environment for academic and personal success in
the residence halls, and for providing leadership, information, and resources to residents. Resident
Academic Mentors provide valuable experiences for residents that retain and support students
through graduation and promote achievement, character development, academic engagement and
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independence. The RAMs supplement the Resident Assistants living on the floor by providing more extensive
academic resources and in-depth individual and group academic attention. A RAM is a full-time student at
Portland State University who lives within the residence halls and acts as a role model and representative of
the residence hall community, University Housing & Residence Life, and other administrative
departments within the University.
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Getting Involved
Student leadership opportunities include Resident Assistants, Learning Community Assistants, Resident Academic
Mentors (see prior page), as well as the positions on this page. Find more information on our Employment page.
Office/Front Desk/Montgomery Service Desk Staff
A variety of student office/front desk staff positions exist within Housing and Residence Life. Their primary role is
to provide excellent customer service and support the functions of the department.
Residential Leadership & Engagement Center (ReLEC)
We have a team of Student Engagement Ambassadors who help manage our front desk operations, promote
student engagement opportunities, and connect people to campus resources that will aid residents in their quest
to get involved at Portland State.
Residence Hall Association
The voice of on-campus residents, the Residence Hall Association (RHA) is the student government for residents of
Portland State University. Opportunities for involvement include being an Executive Board member or a hall/area
council member. Eight dollars of your housing charges each term are deposited into an RHA programming fund to
sponsor activities within the residence halls, improve the residential experience, support leadership development,
and attend student leadership conferences.
National Residence Hall Honorary
National Residence Hall Honorary (NRHH) is a national organization that encourages outstanding contributions to
student leadership, academic success, community service, and recognition within the residence halls. Twenty
percent of RHA's programming budget is allocated to NRHH for programming in the residence halls, conference
attendance, and community service and recognition efforts within the residence halls.
University Success
University Success Office Assistants work directly with our in-hall academic support centers, providing superior
customer service and support to students using the space. Some of the duties include checking in students to the
center, answering the phone and email, as well as being a resource to students related to academics, the PSU
campus, and the Portland community.
Housing Ambassadors & Marketing Support
The Housing Ambassadors are residents who assist during on- and off- campus marketing efforts, by drawing upon
their actual resident experiences in order to tell their story of living on-campus at PSU. Housing Ambassadors
inform and enlighten current and prospective students and/or their families by providing individualized customer
service, personal housing tours, and information. Also within our marketing team, we have a student Social Media
Manager and a Graphic Designer who help to create content and materials to promote on-campus housing.
Summer Housing and Conferences
Portland State University’s Summer Housing and Conferences program offers affordable and convenient housing
options in Downtown Portland! We serve summer conference groups, summer camps, interns, and visiting
students. We hire student staff for customer service and program operations positions that support the Summer
Housing and Conferences program.
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Services
COVID-19 Notice
Due to the on-going pandemic, our normal operations and services may look a bit different than they have in the
past. Please know that we remain open and committed to serving our residential population and that this requires
both residents and Housing staff to approach our services through means that support physical distancing
measures. This may include temporary closures or restrictions of common spaces, restricted hours for certain
offices, face covering requirements while in our residential communities, restricted mail/package acceptance,
limited service desk hours, etc. Please refer to our Housing website for the most up-to-date information on our
services.
Montgomery Service Desk
The Montgomery Service Desk is in Montgomery Hall at 1802 SW 10
th
Avenue. The desk provides these services:
● Temporary key check-out, access badges, carts, and other equipment
● Package receipt and notification
● A place to report maintenance concerns
● University Housing and Residence Life information and referral
● Customer service, responding to questions, and directing students as needed
University Housing and Residence Life students are employed at the Resident Services Desk. Feel free to contact
the Desk with any questions you may have. The Montgomery Service Desk is open. Holiday and break hours will
vary. Please see our website for up to date hours. The Montgomery Service Desk phone number is (503) 725-
4385.
Mail
Upon check-in, you will receive a key for your mailbox, located in or near the front lobby of your building. Mail is
delivered through the US Postal Service to this mailbox. The Montgomery Service Desk does not have access to
your mailbox. If your name is not written in your mailbox, the United States Postal Service (USPS) will not deliver
mail to the box. Please take a moment when you move in to write your name on a slip of paper and tape it to
the inside of your mailbox. Please direct all issues related to your mail delivery, except for lost mailbox keys, to the
United States Post Office – Forest Park Station located at 1706 NW 24th Ave.
The United States Postal Service recognizes these addresses as the proper mailing address for each hall. Please use
the following format when having mail addressed to you.
First Name Last Name
Street number and Street
Room/Apt Number
Portland, OR 97201
Example for student in Broadway 316:
Suzie Student
625 SW Jackson St
#316
Portland, OR 97201
Blackstone Hall
Blumel Hall
Broadway Hall
King Albert Hall
Montgomery Hall
Ondine Hall
St. Helens Hall
Epler Hall
1831 SW Park Avenue
1705 SW 11th Avenue
625 SW Jackson Street
1809 SW 11th Avenue
1802 SW 10th Avenue
1912 SW 6th Avenue
1131 SW Montgomery Street
1136 SW Montgomery Street
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Packages
Package deliveries from major carriers (FedEx, USPS, UPS, Amazon, DHS) are accepted on the resident’s behalf at
the Montgomery Service Desk. Packages addressed to residents not listed on a current housing contract may be
returned to the sender. Packages addressed to a nickname or alias will be returned if the name preference has not
been submitted to the UHRL Office. The desk will send a notification of the package with your package number via
your pdx.edu email account. Package pick-up is available during desk hours. Please bring your photo ID, as it is
required for any package pick-up. Packages not claimed within twelve days may be returned to the sender.
Certain items cannot be received at the Montgomery desk, such as alcohol, tobacco, items that require
refrigeration including some medications, as well as other perishable items. We will accept flowers. Students
seeking delivery of items we cannot accept should contact the delivery source to plan for how to ship and receive
such items. Items delivered that cannot be accepted may be denied and returned to the sender.
Laundry
Laundry machines and service are provided in each building for the exclusive use of residents in your building.
The laundry machines operate on laundry cards you “load” with money at one of the “add-value” stations located
on campus: Montgomery lobby, Ondine lobby, Broadway 2nd floor, Blumel 1st floor (Blumel residents only).
Montgomery and Ondine stations accept cash or card (Visa or MasterCard), with a minimum transaction of $5.
Broadway and Blumel stations allow you to add money onto your laundry card via a code that you purchase online.
A laundry card can be purchased from the Ondine and Montgomery stations for $2.50. There is no additional fee
for re-loading a card.
In order to help us properly maintain the washers and dryers, please follow these simple guidelines:
● Carefully follow the directions listed on the front of the machine.
● Check that the lint screens on the dryers are clean and in place before and after use.
● Every machine has a load limit. Exceed this limit reduces the quality of your wash and adds to your drying
time.
● Promptly remove laundry when wash or dry cycle is complete.
● Immediately notify the 24-hour service line listed on the laundry equipment in case of any malfunction or
email [email protected]. Please be specific: provide the unit number of the machine that is not
functioning properly, the building and floor number, and the nature of the problem.
● Coin Meter can be reached at 503-452-4111 or service@coinmeter.com
Common Areas
Use of common areas is contingent on adherence to applicable noise policy and building/area regulations
(prohibition of alcohol, etc.). Common area space may not be used for any commercial purpose. Misuse of a
common area or removal of furniture from a common area will warrant warnings, fines, and/or loss of future rights
to common areas. All residents must follow the posted occupancy limits of each common area in all residence hall
facilities.
Parking
Parking is limited on campus. Housing residents may purchase permits through Transportation and Parking
Services (TAPS). Residents are not guaranteed a parking permit; they are sold on a first-come, first-served basis.
For more information about parking, contact TAPS, at 503-725-3442 or visit them at the 1
st
floor of the ARSC.
Housing is not responsible for the maintenance, surveillance or upkeep of parking lots or garages. Any vandalism
or other illegal activity that has occurred in any parking lots or parking garages should be reported to CPSO and
TAPS.
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Waste Disposal
It is required that you sort your waste properly into commingled recycling (paper, metal, larger tub-shaped plastic),
glass recycling, compostable waste (food scraps), and landfill material. Some residences have in-building recycling
collection while some recycling bins are located outside your hall.
Recycling
All recyclable items that once contained food or drinks should be rinsed and cleaned out before placing into
recycling bins.
ACCEPTED RECYCLING
NOT ACCEPTED RECYCLING
All together in one bin: Paper, Plastic, Metal
Food-spoiled boxes/paper
Cardboard & paperboard (e.g. cereal boxes)
Pizza boxes
Manila folders
Coffee cups
Newspaper
Frozen food boxes
Copy paper (any color, staples ok)
Napkins
Paper grocery bags
Paper towels
Paper towel tubes
Tissues
Envelopes
Takeout containers
Magazines & catalogs
Plastic bags
Milk cartons & drink boxes
Wrappers
Shredded paper (bagged only)
Chip bags
Empty plastic bottles (over 6 ounces)
Plastic utensils
Tubs (yogurt-styled, cleaned) (over 6 ounces)
Plastic takeout containers
Buckets (up to 5 gal., cleaned)
Lids
Cans
Drinking glasses ceramic dishware
Clean aluminum foil
Broken glass mirrors
Empty aerosol cans
Lab glasses
Scrap metal (If small pieces, place in a metal can and
Pyrex
crimp shut)
Window glass
Lightbulbs
Separate Bin: Glass
Bottles
Jars
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Compost
Composting food waste is a simple, direct, and effective way to reduce our impact on the environment as
individual, and as a university. While composting food waste is one small piece of a large food puzzle, it remains
one of the best ways to reduce the amount of material going to our landfills.
Each residence hall unit is equipped with a countertop food scraps collection pail. Students are encouraged to
collect their own food scraps and compostable material and dispose of them in the green roll carts located next to
each trash/recycling dumpster around campus. If your unit does not currently have a countertop pail, please
contact sustainabilitycompo[email protected] to request one.
ACCEPTED COMPOST
NOT ACCEPTED COMPOST
Food Scraps, Plant Debris, and Compostable Fibers
Any food product, such as: vegetable peels, fruit cores,
egg shells, bones, avocado pits, etc. Even after it’s
cooked, if you can eat it, or if it comes from something
you can eat, it goes in! Because PSU’s food scraps get
sent to an industrial composting facility, certain items
(like meat scraps and bones) are accepted, even
though they are usually advised against for small-scale
home composting.
Plant Debris: Forget to water your house plant over
the break? Pulling dead leaves off the hanging fern?
These are great additions to the compost bin. If it is
small enough, put it in your countertop pail, or bring it
directly to a green roll cart located outside of most
buildings.
Other Materials: While food scraps are what is most
valuable to compost, a few other select items are
allowed: Coffee grounds (paper coffee filters OK, but
no single-use pods), tea bags, loose leaf tea, and BPI-
certified compostable bags. All other "compostable"
fibers or to-go containers are not allowed, and when
in doubt, always leave it out to reduce contamination.
Everything Else is Contamination!
Oil and grease
Metal, glass, and clean paper should be recycled
appropriately
Waxed cardboard - produce boxes, freezer boxes - are
both non-compostable and non-recyclable
Compostable utensils, containers, and other
serviceware
Plastics should be recycled appropriately. Beware of
plant-based plastics with “green packaging”; just
because it’s “made from plants” does not mean it’s
compostable in our program. Find more info on bio-
plastics.
Keeping the compost free of contamination is
everyone’s responsibility. It doesn’t take much time to
remove foil or plastic from uneaten food.
Garbage
After you have recycled and composted what you can, please throw your garbage away in the proper receptacle.
No organic items of any sort should be washed down drains. The subsequent clogged drain may cause damage for
which you may be held financially responsible. You should empty your garbage regularly to keep everyone’s living
environment clean and pest-free. Garbage chutes are located on each floor in Blumel and Broadway Halls. Garbage
dumpsters are located outdoors near all other buildings. Please note that all garbage chutes are inaccessible
during the move-in and move-out periods. Students may discard items via dumpsters.
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Reuse Services
The PSU Reuse Room (Cramer Hall 180) is Portland State's on-campus resource for donating and acquiring used
office, school, and home supplies. The Room relies on part-time volunteers, and the door is always open. To sustain
our reuse programs, PSU staff, faculty, and students are encouraged to give, take, and share usable donations.
Feel free to use the yellow bin in the Reuse Room to donate reusable supplies. If you need assistance getting your
donation to the Reuse Room, please email sustainabili[email protected] and a member of our team will schedule a time to
pick up your items. The Reuse Room does not redistribute food or clothing.
Pest Control
You may request pest control service by completing a work order if you notice pests in your unit. In most cases,
this service is provided free of charge. You will be asked to prepare your unit/room for the pest control contractor.
If you request treatment of your unit and do not prepare it properly, you may be charged up to $200. When
necessary, entire buildings or floors are treated for pests. These "clean outs" require that all units be treated at
the same time to ensure effectiveness. All units will be serviced at least once a year for pests. If a problem or
potential problem is noted, you may be required to have your unit treated by our pest control contractor and/or
clean up any pest-attracting problems. Failure to comply with cleaning or treatment requirements may result in a
charge up to $200 or termination of your housing contract. Certain pest situations may not be treatable through a
service.
Campus wired and wireless network access, Internet, and Web Communities
Residents are prohibited from operating any device that provides its own wireless network that is not connected to
PSU's Wi-Fi. Wi-Fi is a shared medium; any device operating on the same frequency as other Wi-Fi devices will
result in degraded performance for both of them. Some non-Wi-Fi devices can also cause severe interference with
Wi-Fi devices operating on the same frequencies. Wi-Fi operates on the 2.4 and 5 GHz frequency bands. Devices on
other wireless bands do not cause direct interference with Wi-Fi and are not prohibited.
If a device has been configured to connect to PSU's Wi-Fi as a client, then it is permitted. Configuring devices to
have a direct Wi-Fi connection to another Wi-Fi device is prohibited. If the device is capable of providing a Wi-Fi
network but it has been disabled, then the device is permitted. Disabled means turned off completely (not reduced
power or just turning off SSID beacons).
Potentially problematic devices include: wireless speakers (Google Home, Amazon Echo, etc.), wireless
headphones, wireless cameras, and cordless phones. These devices are not explicitly prohibited, except as
identified above (Direct connections, private Wi-Fi networks, etc.). If the devices are found to cause disruptions to
the Wi-Fi service, they must be removed or turned off.
Prohibited devices include: Wi-Fi printers (operating in non-client mode), Wi-Fi remote controls (Roku, Amazon
Fire, etc.), Wi-Fi enabled routers, devices with wireless Internet connection sharing enabled, ad-hoc wireless
networks, point-to-point wireless networks, Wi-Fi hotspot, cell phone with Wi-Fi hotspot or wireless Internet
connection sharing enabled, malfunctioning Wi-Fi devices and any other device providing a Wi-Fi network or that
may interfere with Wi-Fi networks.
Wired network switches and hubs are not permitted on PSU’s network. The network infrastructure will
automatically identify switches and will turn off the network jack.
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Wired network routers are allowed on PSU’s network, so long as it has no wireless capability or the wireless
capability has been completely turned off.
Residents are prohibited from operating any web or file servers on PSU's network.
Devices found to be in violation of these policies are automatically identified by the Office of Information
Technology. Severe or repeated violations may result in student conduct charges. PSU reserves the right to
confiscate these devices as well.
Use of internet and computers on campus are contingent upon adherence to applicable user policies for Housing,
Student Conduct Code, and the PSU Computer and Network Acceptable Use Policy. High-speed internet is provided
in all housing facilities. Wireless internet service is offered in every residence hall. Computer work stations are
available at our University Success locations and around campus.
Social media and web communities provide opportunities to interact with friends and an expansive cyber
community of new people. Please remember that your information is accessible to everyone, including University
personnel. While UHRL does not monitor information on any website, we act upon information that may violate
housing policy and/or the Student Conduct Code. PSU expects students to be positive members of the college
community, and that community extends to your online presence.
Lost and Found
The University does not assume responsibility for personal items that are lost, misplaced, or stolen from within
housing communities. For your safety and to prevent the loss of property, do not prop building doors open; keep
your room doors locked even when you are at home. When you are not home, all windows and doors should be
closed and locked. Please contact the Campus Public Safety Office if you lose or find an item. CPSO provides a lost
and found service and should be contacted immediately to report any lost or stolen items.
Personal Information
It is important for you to know what information of yours is considered public directory information and may be
disclosed upon request. PSU’s Office of the Registrar can assist you with managing the confidentiality of your
personal information. More information is available on the Student Records Privacy & Policy page.
Posting Regulations
Announcements and publicity items for the Montgomery desk, lobby, and/or floor bulletin boards must be
submitted to the Housing and Residence Life Main Office for approval prior to posting. PSU Departmental
sponsored publicity items should have an educational purpose and/or connection to the university mission in
order to be approved. Non-PSU related publicity will not be approved.
All posted materials within University Housing and Residence Life:
1. Materials must be from either a PSU student group, PSU department, or PSU Faculty/Staff.
2. Must be approved by UHRL staff. Contact the University Housing and Residence Life Main office in
Broadway 210 to seek approval for posting.
3. Materials must be submitted at least 1 week, preferably 2 weeks, prior to the event to ensure timely
posting.
4. Materials will be removed after the event has taken place.
5. UHRL staff will post in designated areas.
6. Must list the sponsoring student organization, department, or individual.
7. Is subject to rejection for posting content.
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All posters and publicity items must be dropped off at the Housing and Residence Life Main Office for approval and
if approved will be posted by UHRL staff within a week.
Information that may not be posted any time or any place:
1. Materials mentioning alcohol, tobacco, or marijuana or implying their use.
2. Materials concerning establishments whose primary purpose is the sale of alcohol, tobacco, or marijuana.
3. Materials that are obscene, profane, or vulgar.
4. Materials that offer compensation.
Posting that does not follow all the above regulations will be taken down and forwarded to UHRL staff for possible
disciplinary action.
Music Practice Rooms
We do not allow musical instruments to be played in the common areas of the residence halls due to the noise
impact on the community. Music practice rooms are provided in Lincoln Hall. Arrangements can be made through
the Music department to use these rooms. Practice rooms are free for student use.
Utilities
Electricity, water, heat, sewer, trash, and internet service are included in the rates billed for UHRL charges.
Storage
UHRL does not provide any additional storage space.
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Environmental Stewardship
PSU is committed to stewardship of our environment and cultivating a culture of sustainability within the campus
community and we want to encourage you to do your part. By preventing waste and using energy and water
efficiently, you can help preserve precious natural resources and have a positive impact on the ecological well-
being of your residential community. Energy efficiency and resource conservation are to reduce our impact on the
environment and save money. You can help lower the cost of utilities by promoting efficient practices. This may
also reduce our overhead costs, which in turn could affect housing rates.
Your Actions Matter, Help Do Your Part
The following are some simple, practical tips to help you make a difference while living on campus:
● Turn off or unplug lights, stereos, computers, TVs, and appliances when you are not using them. Instead
of lighting an entire room, focus light where you need it most. Study with a desk lamp instead of overhead
lights. Take advantage of natural light by adjusting your blinds throughout the day.
● Activate power management settings (sleep) on computers, monitors, and printers.
● Recycle your paper, bottles, and cans. UHRL provides several convenient recycling locations in or near our
buildings. Please remember to rinse containers thoroughly!
● Turn off running water as often as possible, such as while brushing your teeth, washing dishes, or shaving.
● Try shortening your shower. Turn off water while shampooing/conditioning your hair.
● Purchase high post-consumer recycled content paper products, refillable pens, remanufactured toner
cartridges, and rechargeable batteries.
● Use durables and reusables in your kitchen and for when you’re on the go.
● During the winter months, open your window coverings (blinds or drapes) to let in the sun during the day
and close them at night to keep the heat in.
● Wash clothes in cold water. Run the washing machine only when it is full. Look for non-toxic or least toxic
laundry detergents and bathroom/kitchen cleaning products.
● Use your compost bin!
Our Part
PSU is doing our part to prevent waste and conserve resources. We have installed low-flow showerheads
wherever possible. Our newly built buildings are LEED™ certified and designed and constructed to minimize the
use of energy, water, and other natural resources. If you have suggestions about ways to better conserve
resources or support environmental stewardship, please share it with a member of our staff.
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Health and Safety
Covid-19 Notice
The health and safety of all residents is the utmost priority of University Housing & Residence Life. Due to the
ongoing pandemic, there may be additional protocol and social-distancing measures that residents and staff may
need to implement and adhere to. Please refer to our Housing website for the most up-to-date information on
Covid-19 Health and Safety needs.
Emergency Situations
In an emergency, the Campus Public Safety Office (CPSO) can be reached at (503) 725-4404.
The CPSO non-emergency phone number is (503) 725-4407.
Contacting the Resident Assistant (RA) On-Call
An RA is available on call for situations that need staff response, but may not need Emergency Response. The RA
On-Call is available 5:00pm to 9:00am on weekdays and 24-hours a day on weekends, holidays, and extended
closure periods. The RA On-Call carries a cell phone and is immediately accessible at the following numbers:
Broadway 971-246-1599
Ondine 971-246-1598
Blumel Hall, St. Helens 971-246-1387
King Albert, Stephen Epler, Blackstone, Montgomery 971-246-1388
These numbers are subject to change. Any changes in duty phone information will be communicated as quickly and
efficiently as possible to residents, which would likely include emails to pdx.edu email addresses.
Between 9:00am and 5:00pm Monday through Friday, staff assistance is available through the Montgomery Desk
and the Housing and Residence Life Student Services Office (Broadway 210). *COVID-19 restrictions may affect
these hours. For up to date office hours, check out website.
Security Cameras
To enhance safety and security efforts within the halls, a security camera may be placed in a hall, lobby, or other
public area. To ensure personal privacy, the cameras are located and record data only in areas that are considered
public within UHRL and PSU spaces. While many of these areas are off limits to non-residents and their guests,
they are areas that people would not expect to be private (cameras are NOT placed in restrooms, student rooms,
etc.)
These cameras are not continuously monitored but are intended to be used to investigate actions, behaviors, or
incidents. If issues arise and images are needed to address property damage or personal security concerns, the
Campus Public Safety Office is the coordinating agency assigned to control access to that information.
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Personal Safety
Taking responsibility for your personal safety is imperative in a community living environment. Although the RAs
do rounds at night and Campus Public Safety officers are available, you need to take action to safeguard yourself.
Please abide by the following list of safety measures:
● First of all, remember this is your home.
● Do not allow non-residents to enter the building or use elevators to access the private living areas. Ask if
they are a resident if you do not know. If that is hard for you to do, contact Public Safety to let them
know you think a non-resident has accessed the building.
● Carry your keys at all times.
● Lock your door even if you are merely going down the hall.
● Do not lend your keys to anyone.
● Do not prop/hold open elevator doors for an extended period of time.
● Avoid walking alone at night. Walk with a friend or call Campus Public Safety at (503) 725-4407 to be
escorted.
● Avoid parking or walking in unlit areas.
● Do not prop open interior or exterior doors.
● Do not use the accessible button to open front doors unless necessary.
● Report any non-locking doors and windows to the Montgomery Desk or RA On-Call immediately.
● Report any unsafe or suspicious items or persons to the Montgomery Desk, RA On-Call, or Campus Public
Safety.
● Do not attach bikes or other items to stairwell railings.
● Do not store items in hallways or obstruct doorways.
Covid-19 Specific Personal Safety
● Follow all applicable University policies and protocols related to Covid-19. These include, but are not
limited to the following:
○ Wear a face mask or face covering at all times while in your residence hall and dining facility
(hallways, elevators, stairwells, etc) in accordance with the PSU Face Coverings Policy.
○ Keep six feet apart from others when indoors. Please see PSU’s Physical Distancing Guidelines.
○ Wash your hands and sanitize frequently throughout the day, including when you return to your
room.
○ Common areas have restricted occupancy. Abide by the posted distancing directions.
● COVID-19 Daily Self-Check. Residents need to do a daily self-check for COVID-19. Refer to PSU’s COVID-
19 Daily Self Checklist. If you are feeling unwell and might be experiencing any of the Covid-19 related
symptoms, contact Student Health and Counseling to speak to their medical staff. Symptoms referenced
by the Center for Disease Control include, but are not limited to, fever or chills, cough, shortness of breath
or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat,
congestion or runny nose, nausea or vomiting, diarrhea.
COVID-19 Specific Medical Safety Protocol
If you are feeling unwell and might be experiencing any of the Covid-19 related symptoms, please contact SHAC to
speak to their medical staff. University Housing & Residence Life has set-up quarantine space for any resident who
may feel as though they need to separate themselves for a period of time as directed by medical professionals.
Please see the UHRL COVID-19 Protocols for detailed information on our procedures when working with COVID-19
cases.
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Emergency Blue Phones
Emergency Blue Phones are available throughout campus for a direct emergency line to the Campus Public Safety
Office. These phones, once activated, automatically let the dispatcher know the location from which you are
calling. Elevators in residential buildings are also equipped with direct-line calling buttons to Campus Public Safety.
Fire Alarm Evacuation
When you hear the fire alarm, you must leave the building immediately. Do not use the elevators. Fire drills are
held at least once per term, during which every resident MUST exit the building and convene at the designated
evacuation location.
If you see or detect a fire or any reason to evacuate, pull the handle on the nearest red fire alarm station in the
hallway (smoke from a fire activates the overhead detection system in all buildings). Do not attempt to fight the
fire yourself. Use the nearest safe, smoke-free stairwell marked “EXIT.” If you cannot find a safe exit, stay in your
unit and make yourself obvious at the window for firefighters below. If you feel you must open a window, first
place damp sheets or towels in the door crevices that open to the fire or smoky area to avoid fueling the fire.
Covid-19 Specific Fire Alarm Evacuation
Just like any other time prior to the pandemic, it is important to remain calm and exit the facility at the nearest
exit, even if that exit is normally marked as an emergency exit. If possible, keep your mask on at all times. Once
outside, you will make your way to the designated safety zone. Please be sure to keep a safe 6ft of distance from
other people as you wait for further instruction.
Notification of Medical Issues
In order to better service and provide assistance in potential emergency situations, University Housing and
Residence Life asks that residents disclose any relevant medical information. Please speak with your Residence
Director about your medical issue or send an email to [email protected]du to have this information recorded for your
profile. Medical information that may be relevant includes but is not limited to: allergies that can lead to
anaphylactic response, conditions that may require additional support or assistance during emergency evacuations
(fire, earthquake), conditions that require refrigerated medication or hypodermic needles. Residents should be
aware that this information is a backup for emergency purposes only; University Housing and Residence Life does
not provide medical care and providing this information is not a substitute for appropriate self-management of
medical conditions. For safety reasons, students who must use hypodermic needles or other skin piercing tools
must dispose of them in a properly labeled, puncture-resistant, leak-proof container.
All residents should be aware of the potential dangers of communicable diseases being spread in any area of high
population density such as a residence hall. Residents should inform a staff member of any suspected or actual
cases of contagious diseases such as hepatitis, meningitis, or chicken pox. Residents are encouraged, though not
required, to be vaccinated against meningitis, hepatitis, and other diseases. Your medical professional or the
Student Health and Counseling Center on campus can advise you on these decisions.
COVID-19 Vaccinations
All residents must be vaccinated against COVID-19 in order to live on campus starting Fall Term 2021. Those living
on campus must fill out their attestation form for COVID-19, confirming that they have been fully vaccinated by a
vaccine that has been authorized in the U.S. or approved by the World Health Organization. PSU will verify
accuracy of student’s attestation through the Oregon ALERT Immunization Information System or by requiring
student to provide proof of vaccination status. One may decline the COVID Vaccine based on a medical or
nonmedical exemption. If resident does not fill out their attestation form prior to move-in, their housing contract
may be cancelled.
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Disability Accommodation Requests
Students with disability accommodation and service requests should contact the Disability Resource Center (DRC)
at 503-725-4150 or by email at [email protected].
Earthquake Preparedness
The city of Portland lies in an area with a potential for earthquakes. The best protection from an earthquake is
good preparation. In the event of a major earthquake, you should be aware that professional emergency services
may be limited. You should be prepared to survive at least 72 hours on your own. The City of Portland Emergency
management website provides some helpful information about local emergency resources.
The following tips for earthquake preparedness should be helpful in the event that an earthquake does occur:
Preparation for an Earthquake
● Identify hazards in places where you spend most of your time: heavy objects on high shelves, tall
bookcases that could fall over, etc. Know danger areas such as windows, skylights, brick walls, and
furniture. Remove such hazards and do not place objects above your bed.
● Identify areas in each room that are safer during an earthquake: under tables or desks, or against inside
walls and supported doorways.
● Know the location of stairways. Do not use elevators in an earthquake.
● Gather adequate emergency supplies to last at least 72 hours. A battery-powered radio, flashlights, extra
batteries, canned food, bottled water (one gallon a day per person), first aid kit, and extra supplies of any
medications you take.
● Locate fire extinguishers and learn how to use them.
● Develop a personal communication plan and choose a location to unite with family members or friends
should you be separated.
During an Earthquake
● STAY CALM.
● If you are inside, stay inside. Take refuge in a hallway or door frame, or get under well-secured furniture
to reduce the chance of being hit by breaking glass or falling objects. DUCK, COVER, AND HOLD ON.
● If you are outdoors, get in an open area away from buildings, power lines, and trees.
● Be prepared for the lighting system to fail within seconds of an earthquake.
After an Earthquake
● Check everyone for injuries. Apply first aid as necessary.
● Be prepared for aftershocks. Although they are usually milder than the initial shock they can still cause
additional damage.
● Wear shoes at all times. There could be broken glass, etc.
● Do not smoke or light a match unless you are certain there is no natural gas leakage.
● Do not use elevators until qualified personnel have inspected them for safety.
● Do not use your phones unless there is a life-threatening emergency.
● Turn on your radio for basic instructions and other information.
Building Emergencies
Occasionally, there may be a problem with a building system (building system emergency) after regular business
hours that will cause a significant amount of damage if left unattended. Your first contact in an after-hours building
system emergency is an RA. If your RA is unreachable, you should call the RA On-Call cell phone at the number
posted in your building and near your RA’s door. The RA will contact the appropriate personnel to fix the problem.
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If the building system emergency happens during business hours, contact the Housing Office at 503-725-4375 or
CPSO at 503-725-4407.
Examples of building system emergencies include:
● Security problems (doors will not lock, ground level windows broken)
● Broken common area glass or collapsed wall
● Roof leaks (major leaks posing potential damage to the building or residents’ property).
● Fire system or equipment does not work
● Elevator not working
● Activated building sprinkler
● Exposed wiring
● No heat in the room (after checking to see if radiator/baseboard/fan is turned on.); no heat in building; no
hot water
● Water flow causing damage to the building or to resident's property; resident cannot use their toilet for
an extended time (greater than 12 hours when alternative facilities are not available)
● Water or waste line is broken; no water
Contacts, earrings, and wedding bands down the drain do NOT constitute an emergency (though residents should
not use the drain until Maintenance personnel can respond).
Sprinklers, Smoke, and Heat Detectors
Do not attach or hang anything to/from a sprinkler.
Each student should be aware of the sensitivity of the sprinklers, smoke detectors, and heat detectors that are
present in their room or hallways. These can be activated by heat, smoke, water, force, pressure, or sudden shock.
When hallway smoke or heat detectors are triggered, they activate the building alarm system alerting residents,
Campus Public Safety, and the Fire Department.
Personal Property and Renter’s Insurance
The University is not responsible for loss or damage to personal property in University housing facilities due to fire,
theft, water, interruption of water or heat, other utility problems, damages caused by other residents, or other
causes. Residents are strongly encouraged to carry personal property or renter’s insurance. Residents are also
encouraged to remove all valuable items from the unit during any extended absence.
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Check-In
Whether you are transferring rooms or moving in for the first time, Check-In starts at the Montgomery Service
Desk. For Fall move-in, please visit our move-in guide for more specific check-in information and locations. Please
bring your PSU ID, or if you do not have that, a government issued photo ID. In general, we are not able to provide
early check-ins. Please prepare to move in at your scheduled check-in date and time. If you need an earlier or later
check-in date, contact University Housing and Residence Life immediately. At check-in you will receive:
● Keys: Including room key, mailbox key, and in some buildings, lounge or bathroom keys.
● Room Condition Report: This records the condition of your room upon Check-In. See below for more
information about Room Condition Reports.
● Move-in Folder: Please read as it has useful information, such as your mailbox number, where to take
your trash and recycling, how to contact your Resident Assistant, and more.
Access Badges
All residential students should acquire and activate a PSU ID card regardless of their residence hall. Please visit ID
Services, prior to move-in if possible, to obtain an access badge. Your access badge allows you access into your
residence hall and various academic buildings, activates the elevator if your residence hall has one, and is used to
access Victor’s Dining Hall if you have a meal plan.
Keys, Room Condition Reports, and Checking In
After you are issued the keys for your new room, you will be asked to sign a Room Condition Report, which is a
record of the condition of your room at the time of move-in. If you would like to make any additions or changes to
it, you must do so within 48 hours (two days) of checking in by emailing [email protected]du. Your signature on the
Room Condition Report indicates that you have received your keys and take responsibility for the condition of the
room. After your check-out, you may be charged for any damages found beyond normal wear and tear that are not
recorded on this form. If no one claims responsibility for the damages, all roommates/residents will be billed
equally.
Late Arrivals and No-Shows
If you do not check into your assigned room on your scheduled check-in day or by the first day of the term, UHRL
may cancel your reservation and offer your assignment to another student. If you are transferring rooms, it is
important that you check in to your new room on time so you can complete your transfer by your scheduled date.
If you need a late/early check-in, contact the UHRL Office as soon as possible.
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Check-Out
Contract Cancellation
Your Housing Contract is a legally binding agreement between you, and PSU/University Housing and Residence
Life. If you need to move out of your room or apartment prior to the end of your contract, you must cancel your
contract with UHRL before moving out. Moving out without canceling your Housing Contract may result in an
Improper Check-Out fee of up to $100.
Cancellation charges will apply for most contract cancellations. You may petition these charges, but contract
cancellation petitions are approved only under rare extenuating circumstances. See your Terms and Conditions for
specific information about contract petitions.
Checking Out
Follow our additional Covid-19 guidelines:
● Maintain physical distance of six feet between yourself and others.
● No more than two individuals may assist you with your move. These individuals need to wear a mask at all
times when walking throughout the building and outside of your room.
● Wear a mask; we will have masks available at the Montgomery Desk and with Residence Life staff should
you need one.
● Consult the CDC’s How to Protect Yourself.
● If you have symptoms of acute respiratory illness (i.e., fever, cough, shortness of breath), you must stay
home and not come to campus until free of symptoms for at least 72 hours without the use of medicine,
and 7 days have passed since your symptoms have appeared, as recommended by the CDC’s What To Do
if You Are Sick. This requirement also applies to anyone helping you move.
● If you are sick, you should notify UHRL and choose an alternate option for collecting your personal
belongings.
It is your responsibility to make sure that you complete the Check-Out process and return your keys on your
scheduled Check-Out day. Failure to do so may result in an improper Check-Out fee of $100, lock change fees and
housing charges until Check-Out is complete.
Step 1: Either sign up for a Walk-Through or plan to complete an Express Check-Out.
Walk-Through: Walk-Throughs are a good option for residents who believe there may be cleaning or
damage charges in their room, and/or know when they plan to have their room cleaned and belongings
moved out. During a Walk-Through, RA's will check the room for damages and cleaning needs, while the
resident is present. Residents must have their belongings out of the room before a Walk-Through can be
completed. Once your walk-through is completed, you must return your keys to the Montgomery Desk.
Appointments are required for Walk-Throughs, a minimum of 24 hours in advance, and can be made
directly with your RA.
*Walk-Through option is not offered during the Covid-19 pandemic.
Express Check-Out: Express Check-Outs are a good option for residents who are unsure about the date or
time they plan to move out and need extra flexibility. If you choose to complete an Express Check-Out,
you will return your keys in an Express Check-Out envelope to the Montgomery Desk, or the Montgomery
Courtyard Dropbox, which is available 24/7, or the UHRL Office in 210 Broadway. Staff will complete a
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Walk-Through of your room after you have moved out, and you will be unable to appeal any charges for
damages or extra cleaning in your room.
*Express Check-Out is the only option offered during the Covid-19 pandemic.
Step 2: Thoroughly clean your room and remove all garbage and personal belongings. You may not leave items
behind to pick up later or for the next occupant to use. Anything remaining in the room will incur charges for
removal. Furniture removal will cost $250 per item.
Step 3: Return keys.
If you made a Walk-Through appointment, you will meet an RA at the designated location. You must
return your keys to the Montgomery Desk with an RA immediately following your Walk-Through. You will
complete all check-out paperwork at this time.
If completing an Express Check-out, return your keys to the 24-hour Express Check-out box, located
outside in the Montgomery Courtyard, or via the Broadway 210 dropbox. There will be Express Check-Out
envelopes for you to fill out on top of the box. Staff will complete a walk-through of your room after you
have moved out. Residents will be charged $200 for not checking out and returning keys. Do not skip this
step before you leave campus. Do not leave your keys with a friend or in your room. You must drop them
off yourself to avoid a $100 improper check-out charge. Mailed-in keys will not be accepted.
Keys
Failure to return all UHRL issued keys to either the Resident Services Desk in Montgomery or via Express Check-Out
in the Broadway 210 Office on your Check-Out date may result in a daily charge for each day you are in possession
of your keys past your Check-Out date and/or an $80 fee for a lock change and a $100 improper check-out fine.
Room Condition on Check-Out
You are expected to remove all of your belongings from your room and return the room to its original cleanliness
prior to Check-Out. Please remember to remove all wall-hangings, command strips, and turn off all electrical items
before you leave. Every unit/room undergoes standard cleaning upon move out to make the room/unit ready for
the next resident. Residents will be charged for excessive cleaning in rooms and/or units that require additional
work. The additional charges include but are not limited to: each piece of furniture, box, and/or bag removed from
the room after check-out. An hourly rate for staff to remove these items may also apply.
UHRL staff will complete a Room Condition Report and compare the room’s condition to the condition reported on
the Room Condition Report from Check-In. The cost of repairing any damage not recorded on this form at Check-In
and for cleaning or repair costs for damage exceeding normal wear and tear will be charged to your Portland State
University student account.
Abandoned Goods
It is your responsibility to remove all of your personal belongings when you check out. You will be charged for the
removal of any personal belongings, valuables, or unwanted property left in the room. Any personal belongings,
valuables, or unwanted property left in the unit or in the building after the expiration of your contract is deemed
to be abandoned property and may be retained by the University as its property or may be disposed of by sale,
donation, or in such other manner as the University in its sole discretion may determine. Any proceeds derived
from the sale of such property will be the property of the University. Additionally, the University is not responsible
for items that have been damaged or stolen during the process of moving in or moving out of a room. If you have
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a roommate, both residents may be charged for abandoned items/damaged property, or fees may be charged
solely to the last resident living in the unit.
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Changing Rooms
Covid-19 Specific for Changing Rooms Processes
To help prevent Covid-19 exposure and maintain social distancing, Room Transfers may be limited to only
residents with health and safety concerns, financial reasons or other extenuating circumstances. Residents may
submit a Room Transfer Request starting the second week of Fall term, but room change options may not become
available right away, if at all.
Room Freeze
During the first and last two weeks of Fall and Winter Terms, and all of Spring Term, a Room Freeze will be in effect
while UHRL prepares for term Move-In and Move-Out. During a Room Freeze, no room transfer assignments will
be made, except in the case of an emergency. Residents may submit Room Transfer and/or Room Swap Requests
during this period (after Week 1 of Fall term), however, they will not be processed until after the Room Freeze
period is lifted. Room Transfer and Room Swap Requests are not accepted during Spring Term or Summer Term,
except in cases of emergency or safety.
Room Transfers & Room Swaps
Room Transfer and Room Swap Requests will be accepted by Housing & Residence Life after each Room Freeze
period ends. No room change requests will be accommodated until after the waitlist and/or overload housing has
been cleared, except in the case of emergencies.
ROOM SWAPS
*available to all residents, quickest way to get a room change
1. Identify a resident who is willing to "swap" or trade rooms with you. Be sure to discuss the room swap
with your roommate (if applicable), as well as all residents in the unit to which you wish to transfer.
2. Request a Room Swap Request form by emailing [email protected]u and have all parties involved in the
swap complete the form.
3. After your Room Swap Request has been processed, all parties will receive an email confirming the swap
details. You and the resident with whom you are swapping will need to respond to the Room Swap offer
during the response window indicated in the email. If response is not received by both parties, your
Room Swap offer will be cancelled.
4. Your assignment will include a room swap timeline to move from your current room to your new room.
You and the resident with whom you are swapping will need to complete the move process at the
Montgomery Service Desk together. Failure to complete the room swap on time may result in improper
check-out fees and charges for lock changes.
ROOM TRANSFERS
*available to all residents, based on availability
1. Request a Room Transfer Request form by emailing [email protected]u.
2. If further follow-up is recommended, your Residence Director will follow-up with you to discuss your
situation and room transfer options.
3. When a room is available, you will receive an email offering a Room Transfer; you will have a limited time
to respond and accept the room, or we will give the unit to the next person on our wait list.
4. If you choose to decline the unit offered to you, you will receive another offer when a room is available. If
you decline two room assignments, your request will be cancelled.
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5. Your assignment will include a room transfer timeline to move from your current room to your new room.
It is important that you check in to your new room on time and check out of your current room by the
date on your transfer notice. Failure to complete the room transfer on time may result in improper check-
out fees and charges for lock changes.
All room transfers and swaps must be approved by UHRL via the process described above. Transferring without
UHRL approval may result in a lock change, an improper check out fee of up to $100, and extra housing charges.
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Roommates and Room Capacity
Room Capacity and Unregistered Residents
For building structural and safety reasons, each room type has a designated number of residents it can
accommodate. Residents in units exceeding capacity may face contract cancellation and a fee of up to $250 per
unregistered resident, and any unregistered residents may be required to vacate immediately or make other
arrangements with UHRL if available/eligible. UHRL may exceed these limits to accommodate high demand for
housing.
University Housing and Residence Life Occupancy Guidelines
Unit
Maximum
Occupants
Maximum
Adults
Maximum
Children
Sleeper (Single)
1
1
0
Sleeper (Double)
2
2
0
Studio Suite Furnished
2
2
0
Studio Furnished (FYE)
3
3
0
Studio Furnished (Uppers)
2
2
1
Studio Unfurnished
1
1
0
SYE Studio or 1 Bedroom
2
2
0
1 Bedroom Furnished
3
2
2
1 Bedroom Unfurnished
3
2
2
2 Bedroom Quad
4
4
0
Adding Roommates
If you would like to add a roommate who is not currently living on campus, you and your proposed roommate
should email the UHRL Office to request each other. Your roommate must complete a Housing Contract and be
eligible to live on-campus (see Eligibility in Terms & Conditions). UHRL reserves the right to deny a roommate
request if it does not meet room capacity requirements or appears to be a Room Takeover (see below). If you
already have a roommate, you may be required to move to a new room with your roommate, as availability allows.
Consolidation
As necessary throughout each term, University Housing and Residence Life may enact a Consolidation Process in
order to consolidate vacancies and maximize space availability. During the Consolidation Process, residents in
double rooms with vacancies will receive a list of other residents with vacancies in double rooms. The residents are
then given approximately one week to choose their own roommate and desired room from the provided list and
complete the consolidation move by a specified date. If residents do not select a new room/roommate, they will
be reassigned by the UHRL Office and will be required to move by the end of the Consolidation period. Failure to
comply with a Consolidation move may result in higher housing charges and/or a Policy Violation fee of up to $100,
and/or possible contract cancellation.
Refusing an Assigned Roommate
Failure to accept and/or creating an unwelcoming or hostile environment for an assigned roommate may result in
paying the single rate for the room as of the day the vacancy was created. Additional student conduct measures
may be enacted as a result of this behavior.
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Room Takeovers
Due to maintenance and consistency reasons, it is against UHRL policy to allow Room Takeovers. A Room Takeover
is any situation in which a student moves into a UHRL room with the intention of remaining in that room after the
original resident has left. This includes, but is not limited to, the original resident adding a roommate and then
moving out soon thereafter. For this reason, UHRL reserves the right to deny any roommate addition that is
suspected to be for the purpose of a Room Takeover. A $100 housing policy violation fee will be assessed per
resident as well as potential reassignment of the remaining resident under the Terms & Conditions of the
University Housing and Residence Life Contract.
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Day-to-Day Living
Standards of Residence
This is the name given to the formal set of UHRL Policies which are provided later in this document. As a contract
holder, you are expected to understand and adhere to these policies. After reading, discuss any questions with a
student leader or staff member.
Guests
In response to Covid-19 and the University's, Multnomah County’s and the State of Oregon’s guidance and
directives on safe social distancing procedures, vaccinations and the wearing of protective face masks, UHRL may
at any time implement guest restrictions, occupancy limits in lounges and/or elevators, or other measures by
which to stem the spread of the virus and prioritize the physical health of residents.
Subletting
UHRL does not allow residents to sublet their room/unit to any person for any length of time.
Courtesy Hours
Courtesy toward others is expected 24 hours a day to provide an environment conducive to academic pursuits.
Students are, therefore, expected to anticipate and respect the needs of other students at all times. Without being
asked, residents should curtail, at all times, social or recreational activities that infringe on the rights of their
neighbors. It is each resident’s responsibility to be willing to confront neighbors and discuss noise issues. The RAs
are always willing to assist but may also determine that some noise during courtesy hours is acceptable.
Residents should realize that many UHRL facilities are very old buildings. In some of these buildings, especially
those with hardwood floors, sound travels very easily. It may be unreasonable for residents to expect their living
environment to be completely free of noise. Residence Life encourages students within the community to engage
in dialogue regarding noise on a regular basis. RAs are available to help confront noise issues, but it is our hope
that relationship building among neighbors will enable minor complaints to be resolved without RA involvement.
Quiet Hours
Minimum residence hall "quiet hours" occur between 10:00pm to 8:00am every day. Portland State University
houses a diverse student population and these quiet hours are intentionally set to cater to the needs of sleeping
and studying. All other hours are courtesy hours, during which time students are expected to demonstrate
consideration for their neighbors.
During quiet hours, any device that produces sound (laptop, bluetooth speaker, TV) should be turned down so they
are not heard outside of your room. Communities are encouraged to discuss and determine if an extension of
quiet hours is desired.
During study week (or the week before finals) and finals, 22-hour quiet hours are in effect. UHRL operates under
22 quiet hours for an optimal study environment. The relief "hours" are from 5:00pm to 7:00pm each day. Please
remember to be courteous at these times as people may still be studying for finals.
Violations of Federal, State, or Local Laws, or PSU Code of Student Conduct and Responsibility
It is prohibited to violate federal, state, or local laws. Students violating laws or PSU Code of Student Conduct and
Responsibility policies not delineated specifically in other housing policies may be found in violation of this policy.
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Living Together Successfully
Living with a roommate requires flexibility and the willingness to communicate in an honest, tactful manner. It may
be challenging to share living space at times; schedules, personalities, habits, stresses, and lifestyles vary from
person to person.
One way to help avoid potential conflicts and misunderstandings is to sit down during the first week of living
together and discuss your expectations of each other as roommates. By establishing these ground rules early, and
by keeping the lines of communication open throughout the year, roommates increase their chances of having a
positive experience. Take some time to discuss issues and get everything out in the open; do not let issues build up
and get out of control. Sharing your feelings and expectations will help you and your roommate understand and
empathize with each other during your University experience.
When conflicts arise, reflecting on these topics and communicating openly can help resolve disputes before they
become unsolvable. If you find yourselves faced with a particularly difficult situation, talk with your Resident
Assistant. RAs possess knowledge and experience that enable them to work effectively through possible roommate
conflicts. If your RA is not able to assist you, they may make a referral so that your concerns are addressed. Listed
below are suggested topics to discuss with your roommate(s):
Suggested Roommate Topics for Discussion
Additional Discussion Items
● Study habits (times/areas)
● Sleeping habits
● Noise levels (music/TV)
● Security (locking doors/windows)
● Guests and gatherings
● Hygiene/cleaning (how often, by
whom) including the regular sanitation
necessary during the Covid-19
pandemic of your shared space and
bathroom
● Borrowing items
● Mail pick-up
● Pet peeves
● Food (sharing/cooking)
● Room temperature
● Phone use
● Alcohol and other drugs or substances
(consumption/values/practices)
● COVID-19 precautions
● Allergies
● The way I react to most people when I first
meet them is...
● What I would like to tell you about my family
and community where I grew up is...
● What I miss most being away from home is...
● My hobbies and interests are...
● The way I would like to decorate our
room/unit is...
● Some things I like to spend money on are...
● My greatest pet peeve is...
● When I’d rather be left alone, I will...
● I usually let people know I’m angry by...
● When I’m feeling sad or upset, I usually...
● How do we want to talk about issues that
arise in the room?
● Something that always makes me happy is...
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Housing Billing and Payments
Find the most current information about Housing Rates.
Paying in your PSU Account
Housing charges for the full academic term are billed to your PSU account prior to the start of each academic term
at the same time as tuition and fees. The University will apply any financial aid, scholarships, grants, fee
remissions, and other loans to your PSU account to assist in paying those charges.
An email will be sent to your ODIN email account when your statement is ready to view. You can then view your e-
bill statement online by logging into myPSU at my.pdx.edu. Students will be able to view their e-bill statement,
print their e-bill statement, and go directly to the current web-based payment system to make a payment.
University Housing & Residence life payments should be made directly to the PSU Cashier's Office.
Unfurnished Units
UHRL does not assign roommates to Unfurnished 1-bedrooms, only Domestic Partners or Spouses. Contracted
Residents are responsible for the full cost of Unfurnished Units or Spouse moves out. This means that if you are
living in any of these units with a roommate and they move out, your rate will default to the single rate; you will no
longer receive the double rate. You must find your own roommate in these units to receive the double rate.
Furnished Units
UHRL assigns roommates to furnished units; Residents are responsible for the published rate based on the
occupancy of the Unit. UHRL may designate rooms as single or double occupancy based on UHRL maintenance,
capacity, or programmatic needs. The single rate is billed if one person lives in the unit and the double rate is billed
to each person when two people live in the unit, even if one person vacates during the course of the contract
term.
Family Billing
If you are approved to live with a spouse or domestic partner, you will be charged the double rate for each adult
living in the unit. Children and dependent minors may live in the unit at no additional charge. All Housing charges
will be applied to the PSU student account for the PSU student on file; if both residents are PSU students each
resident will be charged the double rate. Family member paperwork must be filed with the UHRL Student Services
Office before an assignment can be made.
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Maintenance and Facilities
Lock-outs
Your keys are your responsibility and you should keep track of them at all times. If you lock yourself out of your
room/unit, you can go to the Montgomery Service Desk. After regular business hours, you should call the RA On-
Call phones to gain access to your room/unit. During hours the Montgomery Service Desk is open, you may
temporarily check out a set of keys to let yourself into your Unit. Temporary keys are distributed for 30 minutes;
returning keys after the deadline is subject to additional fees and/or a lock change charge. Please note that
temporary keys will not be checked out 30 minutes prior to the desk closing. The first lock-out by the desk will be
free of charge; every additional lock-out carries a $10 fee. If you lock yourself out when the Montgomery Desk is
closed, there is always a $10 fee due to the response of staff during the hours of sleep and study. After three lock-
outs within a 30-day time period, the behavior may be documented and subject to disciplinary action.
Lost Key Charges
If your keys are lost or stolen, immediately contact the Montgomery Desk during desk hours or call the RA on-call
after hours. Housing Maintenance will change your locks in order to ensure your personal safety, as well as that of
your roommate(s). If you require a lock change, you will be charged for replacement, regardless of the reason for
the lock change.
When you move out, you must return all keys that have been checked out to you during your residency. If you are
missing keys upon moving out, you will be charged for a lock change (see Housing Charges and Fees, p. 36). You
may be charged for any lock or key damages. In the event of a resident’s request for lock service during non-
business hours, the resident may be charged for overtime labor and travel time.
Lost Student ID Cards/Visitor Cards
All residence halls require PSU ID access badges for building entry. PSU ID access badges are first obtained through
the ID Card Services Office. All residential students should acquire a PSU ID access badge regardless of building. If
PSU ID access badge is not working, call the UHRL office at 503-725-4375 for assistance. If a card is lost, a student
must have a new card made at ID Card Services. Replacement cards are $21.
Students checking in on weekends or when the ID Services Office is closed may temporarily check out an access
fob from the Montgomery Service Desk when available. Fobs checked out from the Montgomery Service Desk
must be returned within 48 hours. There is a maximum $30 fee for returning the fob late ($5 for every half hour)
and a $30 replacement fee if lost/stolen/damaged.
Maintenance Problems
All maintenance problems should be reported as soon as they are discovered. If you have a maintenance problem
in your room/unit, please complete a Maintenance Request online through your Housing Portal Login. There is no
charge for 99% of work orders. We do not charge for normal wear and tear to a building or unit. In most cases, you
do not need to be present when Maintenance staff visits your room to make repairs, but you must ensure the
affected area is cleared as much as possible of your belongings to provide room for staff to work.
If you have a maintenance emergency, please contact a Housing or Residence Life staff member immediately at
503-725-4375 (Monday-Friday 9am-5pm), or contact the Montgomery Desk at 503-725-4385 during operation
hours, or your Resident Assistant On-Call number during the evening or weekends.
Maintenance staff typically work from 8:00am to 4:30pm on weekdays and are on-call for emergency requests
after hours for more serious problems, such as heat problems or overflowing toilets. The Maintenance department
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strives to respond to resident work requests within 24-48 hours. The earlier in the day that a problem is reported,
the more likely our staff will be able to provide same-day service. If you need assistance entering a work order
request, contact the University Housing and Residence Life Main Office, a Residence Life team member, or visit the
Montgomery Desk.
On occasion, Maintenance staff may need to enter your room/unit to perform maintenance that is not the result
of a maintenance request. If you are not present while the work is being done, a notice will be left by Maintenance
staff explaining why they entered your room/unit and the services they performed.
From time to time, Maintenance staff may request a resident to prepare their room/unit for a facilities upgrade. If
a resident fails to prepare the room/unit adequately, Maintenance staff may prepare the room/unit in order for
the work to be completed. Maintenance staff will not be responsible for loss and/or damage to resident’s personal
property during the preparation.
Please Note: Maintenance and other staff always knock and announce themselves before entering a room/unit.
Maintenance staff members are easy to recognize by their name badge. As an employee of the Housing
Department, Maintenance staff may report policy violations for adjudication through our student conduct process.
Damage Billing and Charges
Residents will be billed for parts and labor associated with negligent or intentional damages. You will be charged
for any evident damages or alterations in your unit at the time of your Move Out that were not indicated on the
Room Condition Report at Check-In.
All repairs to the facilities must be performed by Housing personnel. If your room/unit is damaged, DO NOT
attempt to make repairs yourself. Your work may not meet standards, could be a safety risk, and you will be
charged for the cost of correcting repairs done by unauthorized persons. If you lose, damage, or steal residential
property (i.e., furniture, window coverings, carpets, etc.), even accidentally, you will be billed for it.
Community Damage Billing
Vandalism, destruction, and/or theft of property may result in student conduct charges. Additionally, any charges
from hall/building vandalism that cannot be traced back to a specific individual will be equally distributed to the
residents of that floor/building/area. Each resident is financially responsible for the restitution of community
damage caused by unidentified persons. Please encourage your neighbors to refrain from vandalism, which affects
everyone in the community. If you see something suspicious, say something.
Charge and Fee Petitions
Any petition requesting the removal of Housing charges must be submitted to the UHRL Office within 90 days of
the charge. Petitions regarding charges totaling $200 or less will be reviewed by the Accounts Coordinator, while
petitions regarding charges totaling more than $200 will be reviewed by the Executive Director of Housing and
Residence Life. Petitioners can expect a response within ten business days. You will receive petition decisions via
email. See Terms & Conditions for Petition information.
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Avoiding Damage Charges
The following information is provided to assist you in avoiding charges.
Decorating/Altering Your Space
Extras such as plants, lamps, rugs, bedspreads, and/or posters help personalize your space. When planning to
decorate, it is important to keep in mind that no permanent changes (showers, fixtures, door locks, cabinet locks,
painting, etc.) may be made to the spaces. Any damage done decorating the room or removing decorations at
move-out will result in a charge to your student account. Nothing is allowed on the exterior of the buildings. This
includes fire escapes and exterior window ledges. Nothing is allowed to be posted in windows, facing out or facing
in.
Pictures and Wall Hangings
Nails, pins, tacks, etc. are not allowed. Please take care when hanging pictures and other items on your walls. If
you hang items on the walls, please use easily removable adhesives. Any damage may result in charges to the
resident’s student account.
Painting Your Room/Unit
Residents may not paint their rooms. Repair of unauthorized painting will result in charges to your PSU Student
Account. Rooms/Units are painted by UHRL painting staff. If the walls in your room or room/unit need repair,
submit an online Maintenance Request. Contact your Resident Assistant or your Area Desk for details.
Showers
The installation or use of any shower attachment in Blackstone or King Albert is not allowed. The walls in these
buildings are constructed with plaster, making water and steam damage particularly ruinous. Showers also place
additional stress on the old water pipes in the buildings. If water damage is found in your room/unit or another
room/unit and is found to have been caused by a shower attachment in your bathroom, you will be held financially
responsible and will also be subject to student conduct action.
Cleanliness
Residents are expected to maintain a clean living environment. Housekeeping staff cleans all common areas, but
not individual rooms/units. In choosing to live on campus, you agree to maintain your room/unit in a clean and
sanitary condition at all times. This also applies to common spaces such as lounges, kitchens and community
bathrooms. Although housekeeping staff goes through these spaces regularly, it is your responsibility to clean up
after yourself and not leave a mess for those who need to use the space after you.
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Other Useful Information
Air Conditioners
Our residence halls do not have air conditioning. Air Conditioners are not permitted in the Residence Halls.
Evaporative Coolers that meet the guidelines below are permitted:
● It should be designed for the size of the unit, and must not exceed 150% of the size of the unit.
● You may need to use less power in your dorm/unit when it is on; be especially mindful of items that pull a
lot of electricity such as microwaves or hair dryers. Evaporative coolers that regularly blow fuses are not
permitted.
● Units must have an automatic shut-off if the water levels are low.
● The unit should not connect to a window, vent out a window, or require any adaptations to the window.
Materials Disposal
Disposal of cat litter, plaster, or art ceramic by flushing it down the toilet or any other plumbing fixture is
prohibited. Even litter marketed as “flushable” has caused significant problems in our buildings. Please dispose of
these items in designated trash dumpsters around your building.
Circuit Breakers and Fuses
To avoid power losses, be careful not to operate too many appliances at any one time.
The electricity of apartments in Blackstone runs on fuses. If you would like to submit a work order, repairs will be
made between 10:00am-4:30pm, Monday-Friday. Fuse-replacement work orders, except the first, may result in a
maintenance charge to the student account
All other buildings use circuit breakers. Contact the Housing Office, Montgomery Desk, or RA on-call for assistance
with breakers.
Door Locks and Deadbolts
UHRL will not install or give authorization for you to install additional or replacement locks on your room/unit door
or anywhere within your unit.
Furniture/Elevated Beds
Many of our units are furnished with multiple sets of furniture to accommodate housing demand. We are unable
to remove or store furniture; it must remain in the room, even if there are fewer residents occupying the unit than
sets of furniture.
Residents are encouraged to arrange their furniture in a way that makes them most comfortable in their living
space, so long as no damage is done to the unit or to the furniture. Residents may build lofts for their beds only
with approval from the UHRL Maintenance Staff using PSU loft building equipment. Homemade lofts are not
allowed.
To ensure the safety of residents of the room/unit itself, the following guidelines must be followed when utilizing a
loft:
● Personally designed and constructed lofts are prohibited.
● Beds may only be raised using University equipment or by the use of a single, commercially manufactured
bed riser in good condition under each leg of a single non-lofted/raised bed.
● Students are required to use guardrails for all raised beds.
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● In buildings equipped with automatic sprinklers, raised beds must be located so as to minimize automatic
sprinkler interference. No furniture may be within three feet of the ceiling or any fire sprinkler, smoke
detector or other fire detection or suppressing equipment
○ Sidewall sprinklers: Locate bed on opposite wall from sprinkler(s).
○ Overhead sprinklers: There must be a minimum ceiling clearance of 36 inches.
● Raised beds and their frames must not be enclosed with fabric, plywood, or any other material.
● Raised beds shall connect only on the short ends, except when placed in an “L” shaped configuration.
● The top of the mattress may be no higher than seven feet from the floor, regardless of ceiling height.
● Any loft must be pre-approved by the UHRL Maintenance Staff.
● Furniture may not block the entrance or exit of any room.
Heaters/Radiators
The heating elements in each room/unit reach very high temperatures and are a potential source of fire danger.
Please do not place objects near (within two feet) of these elements.
Buildings with radiators operate from a central thermostat. When that thermostat detects the need for heat, the
boiler (located on the ground floor of each building) sends steam through the pipes and into the radiators.
Individual radiators are adjustable only by the valve being open or closed. A closed valve does not allow steam into
the radiator, providing almost no heat to the room. A partially open valve allows the radiator to operate at a
“Medium” setting, fully open “Full Heating”. Please be very careful when adjusting the valve as it may be very hot
to the touch. Use a towel to protect your hand.
If you feel that the heat in your room/unit is not operating properly, enter a work order or contact the RA on-call in
case of emergency.
In Broadway, Blumel, and Epler, each unit has its own adjustable thermostat. However, if the thermostat is turned
too high or an object is placed too close to the heating element, the heat will shut off. This is a safety feature of
the heater and also saves energy. If this occurs, please enter a work order to get the heat reset. In order to avoid
this occurrence, maintain the thermostat at a moderate temperature and do not push furniture or other items
against the heater.
Light Bulbs
Members of the Housekeeping and Maintenance staff make daily rounds of the buildings and are responsible for
the replacement of all common area bulbs. Maintenance staff will gladly replace all permanent light fixtures
throughout campus. Residents are responsible for replacing their own bulbs for any personal lamps.
Smoke Detectors
Tampering with or disabling smoke detectors is prohibited by PSU and is a violation of the State of Oregon fire
codes. Such behavior puts the community at risk. If a resident is found to have tampered with a smoke detector,
the resident may be monetarily responsible for the costs of emergency response and will be subject to student
conduct action.
If the battery needs to be replaced in the smoke detector, do not disconnect the smoke detector. Please submit a
work order and/or call the RA on call to get a new battery. If you should experience any additional problems with
your smoke detector, submit a Maintenance Request and/or contact a UHRL staff member.
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Housing Charges and Fees
Rates are subject to change. Estimated amounts for the 2021-2022 academic year are indicated below.
Contract Fees
Contract Fee (non-refundable) .................................................................................................................................. $50
Spring Prepayment .................................................................................................................................................. $140
Reactivation/Reassignment Fee .......................................................................................................$50 per occurrence
Buyout ......................................................... Dependent upon cancellation date and reason. See Terms & Conditions.
Contractual Violation Fees
Improper or Late Check-out ...................................................................................................... Up to $100 per incident
Room Transfers ........................................... First transfer each academic year is free, and after, it’s $100 per transfer
Consolidation Fine ................................................................................. $100 for failure to prepare unit for roommate
Life-safety Violation
(tampering with fire/safety equipment, throwing things out the window) ....................... Up to $500 per incident and cost of repair
Maintenance/Damage Charges
Trash Removal .............................................................................................................................................. $25 per bag
Cleaning Charge ................................................................................... $25 per labor hour and all associated materials
Maintenance Charge (not requiring a license journeyman) ................ $40 per labor hour and all associated materials
Trades Maintenance Charge (electrical, plumbing, etc.) ..................... $65 per labor hour and all associated materials
Damage or Missing Item Charge ........................................................................................................................ Variable
Community Vandalism................................................................................................ Variable, split amongst residents
Abandoned Goods/Furniture Removal ..................................................................................................... $250 per item
Failure to prepare unit for pest control ..................................... $25 fine plus labor, materials, and contractor charges
Failure to prepare unit for maintenance repair ............................................... $25 fine plus possible associate charges
Other Charges:
Lock Outs ............................................................................ $10 per incident, first incident from Desk is free of charge
Lost Key ......................................................................................................................................................... $30 per key
Lock Change (required for lost key) .......................................................................... $100 or up to $135 for after hours
Unreturned or Late Equipment Return (Carts, Fobs) ...... $5 for every 30 minutes late, up to $30 or replacement cost
Animal Cleaning ............................................................................................................................................. Up to $200
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Standards of Residence
Introduction
The University Housing and Residence Life (UHRL) Standards of Residence serves as an extension of the UHRL
Housing Contract and Terms and Conditions to which each resident agrees before moving into UHRL housing. In
signing a UHRL contract, the resident agrees to the policies outlined in these Standards of Residence. The
Residential Standards Quick Guide is a brief summary of some of the most frequently occurring policy issues. The
Quick Guide may be used for quick reference, but the full details and policy language is contained in these
Standards of Residence. Residents are accountable to and contractually obligated to abide by the entire Standards
of Residence. In addition, these Standards of Residence are an extension of the Student Code of Conduct for which
all students are responsible. The Student Code of Conduct is administered by the Dean of Student Life office,
which grants authority to UHRL for adjudication and administration of the Student Code of Conduct and these
Standards of Residence within residential buildings and for residential students and their guests.
Expectations and Responsibilities for Community Living
UHRL policies and structures are created to protect and promote student success. As an individual choosing to live
on campus, you share with your neighbors a reciprocal responsibility to align your actions with the values
conducive to student success and community engagement. With this principle in mind, you are free to:
● sleep and relax in your room
● read and study in your room
● live in a clean, safe environment
● access your room and shared spaces/amenities
● respectfully confront another’s behavior which infringes upon your rights or personal health
● feel security for yourself and your personal possessions
● seek the aid of staff in resolving possible conflicts within your living space or community
Staff is available to help you ensure these rights through thoughtful discussion and open communication with your
roommates, suitemates, and other floor/hall residents. It is our sincere desire that students will choose behaviors
that support and respect all community members. UHRL staff, in collaboration with and as delegated by the Office
of the Dean of Student Life, will administer the student conduct process to promote accountability to PSU and
UHRL policies. In support of community interests, staff members may investigate and, if warranted, confer with
and sanction students for violating these policies.
Compelling Community Interests
UHRL policies have been created to support four “Compelling Community Interests” (See Judicious Leadership for
Residence Hall Living, Forrest Gathercoal, 1991, Caddo Gap Press). These Compelling Community Interests are:
Health and Safety
Policies and procedures have been developed to help protect students against incidents or behaviors that may
jeopardize the physical, mental, or emotional health and/or safety of either the group or the individual. As such,
there is a community interest in aligning personal behavior with policies that improve the health and/or safety of
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the living environment. These especially include policies and procedures implemented in relativity to the Covid-19
pandemic.
Property Protection and Stewardship
Care and protection of both community and personal property are a shared responsibility of all members.
Individuals must work together to reduce property loss or damage.
Maintenance of the Best Possible Educational Environment
In order for a large number of people to live together successfully each member of the community must respect
the expectations of the other members. You must abide by the community standards as a means to preserve the
power of community to promote your success and engagement.
Legitimate Educational Purpose
With the basic premise that students attend college to attain a degree, certificate, or for personal advancement,
anything not contributing to the accomplishment of this goal contravenes the educational purpose of the
University and the Residential Campus Community. Therefore, University Housing and Residence Life has
established policies and functions that promote this interest.
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University Housing and Residence Life Conduct Policies
Academic Standing
The Academic Connect policy and program is a UHRL initiative that helps students on academic warning or
probation at Portland State University achieve academic success.
If you are on academic warning or probation and live with University Housing & Residence Life, you will be
required to participate in this Academic Connect program. You will be provided intentional support, resources to
Housing & Residence Life, and to the PSU community by participating in this program.
Academic Connect Goals:
● Help students on academic warning or probation achieve academic success
● Provide intentional support, resources, and connections to Housing & Residence Life and the PSU
community for students living on campus
● Provide individualized assistance towards academic skill development for on campus students who are on
academic warning and probation
Academic Connect Participant Expectations:
● Meet with the Housing & Residence Life staff member that reaches out to you at the start of the term
● Schedule and attend weekly meetings with the staff members
● Complete a mid-term progress report worksheet for each class by week six of the term and bring those to
your meeting with a Housing & Residence Life staff member
● Complete activities and tasks as decided in collaboration with the Housing & Residence Life staff member
● Fill out the exit survey by the end of finals week
Alcohol
This alcohol policy applies to all residents, regardless of age. The University seeks to maintain an environment
conducive to intellectual and personal wellness and growth. This policy prohibits alcohol-related behaviors that
detract from PSU’s educational purpose, interfere with a disruption-free environment, or are against the law.
Alcohol possession and use by students of legal age is only permitted in line with the contents of this policy.
Failure to adhere to the policy may result in a staff response which may result in the removal of remaining alcohol
(in the form of pouring down a sink), conduct action, and/or restriction of the privilege to use/possess alcohol on
campus. Illegal possession, use, intoxication, and distribution of alcohol is prohibited. Violations of the alcohol
policy may include, but are not limited to:
● Consuming, possessing, or being under the influence of alcohol while under the age of 21
● Possessing or being in the presence of alcohol paraphernalia while under the age of 21, except in the
case of roommates of differing ages being in their room together. Paraphernalia could include: empty
containers of alcohol (including decorative uses), cups with residue of alcoholic beverages, beer bongs,
etc.
● Being in the presence of alcohol consumption while under the age of 21, except in the case of
roommates of differing ages being in their room together
● Detectable and/or disruptive alcohol intoxication regardless of age. Intoxication may be considered
detectable and/or disruptive if it interferes with community interests or causes normal operations of
the residence halls to be disrupted.
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● Possession of alcohol in a living space assigned to resident(s) under the age of 21, except in the case of
roommates of differing ages being in their room together
● Consumption of alcohol in areas other than an enclosed residential room, such as hallways, doorways,
lounges, public areas or restrooms, etc.
● Using alcohol in the presence of someone under the age of 21, except in the case of roommates of
differing ages being in their room together
● Being in the presence of illegal possession or use of alcohol
● Providing alcohol to someone under the age of 21
● The possession or use of excessive quantities, unmarked, or common sources of alcohol
● The production, sale, or manufacturing of alcohol
Residents are encouraged to talk to friends and roommates about these restrictions related to alcohol to make
sure that your behaviors are in line with behavioral expectations. For roommate or suitemate pairs that differ by
legal drinking status (age), talk with each other and hall staff members for help planning how to manage
adherence to this policy.
Bias Related Behavior
Bias is a pre-formed negative opinion or attitude towards a group of persons who possess common characteristics
such as skin color, religion, sex, sexual orientation, race, ethnicity, national origin, gender identity and expression,
age, or physical, mental, or emotional disability, or any other distinguishing characteristic.
Bias Incident
Bias incidents are behaviors/actions directed towards an individual or group based upon actual or perceived
identity characteristics or background (e.g., skin color, religion, sex, sexual orientation, race, ethnicity, national
origin, gender identity and expression, age, or physical, mental, or emotional disability).
Any acts of incivility or abuse that are bias related are prohibited.
Examples:
Bias Incidents:
Not Bias Incidents:
A penis or vagina drawn on the door of a resident
who is transgender
A penis or vagina drawn on a bulletin board
“F--k women” spray painted in the stairwell
“F--k” spray painted in the stairwell
A sign that says, “Homo” posted on a resident’s
door
A sign that says, “Jessica is the worst” posted on a
resident’s door (this is bullying, not bias)
A white student yelling, “I hate your kind” at a
Black or African American student
A white student yelling “I hate you” at a Black or African
American student
A cross carved on a Muslim student’s door or a
swastika drawn anywhere
Initials carved on a table
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Building Access
Access control is a very important health and safety issue for an urban campus. Our private residential spaces are
not open to the public. Each resident must do their part to protect access. You must not allow non-residents into
the building or provide access via the elevator or stairs to residential floors. The Campus Public Safety Office and
University Housing and Residence Life should be contacted if someone sneaks in behind you or pressures you to
grant them access.
Residents have access to their rooms and shared spaces. Some spaces within the hall are locked and/or restricted
for health and safety reasons (i.e. ledges, roofs, non-occupied residential rooms, non-public spaces, etc). Accessing
or entering such a space is prohibited.
Examples of prohibited behavior under this policy include, but are not limited to:
● Negligently or intentionally providing access to non-residents or anyone who does not have privileges to
access a given residential or common space. Some individuals are trespassed or prohibited from entry to
residence halls, by conduct action, university directive, or Public Safety, police, or court order. You are
not permitted to host or allow entry for such individuals.
● Unauthorized possession, duplication, or use of University keys
● Misuse of an electronic access card or security feature
● Propping open or preventing the closing/locking of security doors
● Unauthorized entry into any secured or restricted space. Residents entering residence halls other than
their own will not be permitted due to University Covid-19 restrictions.
● Allowing others who are not authorized to be there, to enter the building, or a part of a building, or to use
the elevator or to gain access to any part of a residential building
Civility
Abusive or adverse treatment of residents, guests, or staff members, or any behavior that results in a hostile work,
living, or academic environment is prohibited. Many behaviors or actions could warrant conduct action, such as
harassment, bullying, etc. Such behaviors that constitute a potential violation of the PSU Student Code of Conduct
may be investigated and adjudicated by the Office of the Dean of Student Life. Other behaviors may be
investigated and adjudicated as a potential violation of the housing contract, including any behavior that
jeopardizes the health of others during the Covid-19 pandemic.
Collusion
Inciting, assisting, facilitating, being in the presence of, or acquiescing in the engagement of any violation of the
Standards of Residence, PSU Code of Conduct, or law is prohibited. Please refer to the Personal Conduct and
Passive Involvement statement (p. 40) to understand your choices in a given situation. Conduct action may follow
if your actions or presence connects you to a violation of policy.
Conduct Sanction Requirements
Students are required to adhere to the conditions of housing probation, or any restrictions, limitations, as well as
expectations resulting from conduct action. It is a violation for students to fail to complete administrative
sanctions to a satisfactory degree by the established deadline. An account hold may be placed when a sanction is
not completed by the deadline or does not meet the expectations of the sanction. Students with incomplete
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sanctions are subject to further conduct action, which could include contract termination in certain cases where a
student violates this policy while on contract or University probation.
Domestic Partners, Spouses, Dependents, and Care-Givers
Residents must register, be approved for, and be assigned an acceptable space in order to have a domestic
partner, spouse, care-giver, or dependents cohabiting in residential spaces. Failure to register such parties may
constitute a contractual violation under this policy and/or the guest or building access policies.
Drugs
The Drugs Policy prohibits behavior relating to drugs and harmful substances. Campus Public Safety Office (CPSO)
may be notified and often involved in any action concerning drugs in the Residence Halls. Behavior prohibited
under this policy includes but is not limited to the following:
● The possession, use, sale, or distribution of any drug, drug paraphernalia, or controlled substance
prohibited by state or federal law. This prohibition includes the possession, use, sale, or distribution of
marijuana in any form.
● Being under the influence of a drug or other substance prohibited by state or federal law. This
prohibition includes being under the influence of marijuana.
● Being in the presence of unlawful drug use or possession of drug paraphernalia as defined by state or
federal law. This prohibition includes marijuana in any form.
● Medicinal marijuana use or possession on campus. PSU residence halls cannot accommodate the
possession or use of marijuana, regardless of the possession of appropriate medical marijuana
authorization.
● The unlawful use or abuse of prescription drugs or the dangerous use of over-the-counter products.
● Possession, manufacturing, or use of K2, Salvia, Spice, or psychoactive herbal products
Please be aware that in response to potential fire safety and property damage, risks associated with smoking or
production of drugs, Housing and Residence Life staff may need to key-in to spaces to investigate and resolve any
potential safety issues.
Endangering Behavior
In support of the community health and safety interests, University Housing and Residence Life may proceed with
conduct action in response to dangerous or potentially dangerous behaviors. Such behaviors could warrant
contract termination or interim conduct action while a situation is being investigated and adjudicated. Behavior
that endangers any person’s safety is prohibited; such behavior may include but is not limited to:
● Negligently, recklessly, or intentionally causing physical harm
● Direct or indirect threats or intimidation
● Behavior that creates undue mental stress or emotional harm to any person
● Hazing – requiring actions or situations that produce mental or physical discomfort, embarrassment,
harassment, or ridicule as a part of initiation into a group
● Inappropriately handling or disposing of biohazards, including, but not limited to, medical syringes, blood,
and other bodily fluids
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● Violating reasonable privacy expectations that could cause distress or threaten one’s ability to feel
reasonably safe and comfortable in the living space. Examples of this behavior include use of audio,
video, or electronic means, telephonic or email harassment, etc.
● Dropping, throwing, or permitting objects, either liquid or solid, to be ejected, affixed to, or placed out a
window. This may include objects placed on window sills or in positions where they could plausibly exit
through the window. Endangering by objects through windows could result in contract termination,
regardless of intent.
Covid-19 Endangering Behavior
Residents are required to comply with PSU’s Vaccination Policy. If under quarantine and isolation protocols with
UHRL, residents must follow all expectations and guidelines set out by Housing and Student Health and Counseling.
The following is prohibited:
● Intentionally violating someone’s personal space
● Not wearing a face mask while in residence hall spaces that are not your room
● Hosting a guest that is not wearing a face mask when walking through the building. Residents are
responsible for the behavior of their guests.
● Not adhering to lounge/community kitchen space restrictions
● Exhibiting non-compliant behavior towards University Housing & Residence Life staff members or student
leaders whose role it is to enforce Covid-19 related policies and protocol
Failure to Comply
Residents are required to comply with official requests or directives of University staff and officials. Student staff
are considered to be University staff and officials. Residents must not interfere with or obstruct staff performing
their duties. Residents must not provide false information to University staff.
Compliance is a critical aspect of safety and security. Staff members must be able to ascertain identification and
cooperation from individuals and groups in order to resolve a situation. Failure to comply is prohibited and could
include, but is not limited to the following behaviors:
● Refusal to present ID
● Falsely identifying yourself by name, age, residence, etc.
● Providing false information to University staff and officials
● Refusing or ignoring a directive from a staff member who is performing their duties
● Failing to open one’s room/unit door at a staff member’s request
● Purposely violating a policy, directive, or restriction communicated by University staff or officials
Failure to Comply sometimes occurs during engagement of other policy violations. Students who do not comply
may face elevated consequences due to the non-compliance, often which are more significant than the original
violation alone and may result in removal from University Housing.
Fire and Life Safety, Equipment, Code, and Procedures
Residents must understand and adhere to processes, codes, and standards related to fire and life safety.
Violations of this policy include, but are not limited to:
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● Tampering with, removal of, or destruction of security screens and/or window limiters
● Sitting, standing, or being on any window ledge
● Failing to immediately evacuate during a general alarm
● Causing the building or floor to go into general alarm without just cause. Most buildings will go into
general alarm when a public area (hallway) or multiple smoke detectors perceive smoke. You have the
responsibility to control smoke from cooking by venting through a window, rather than a hallway door. If
a general alarm is caused by inattentive cooking, leaving cooking items unattended, or leaving equipment
on, such behavior may be a violation of this policy. Students must not use fire “pull stations” in non-
emergency situations. Such false alarms could result in criminal action in addition to conduct action.
Conduct action could include restitution for costs associated with false alarms.
● Tampering with or damaging fire equipment, including sprinklers. If you perceive a malfunction of fire
equipment, you must submit a work order promptly. Students should not remove, cover, alter or tamper
with fire equipment for any reason.
● Accessing and/or utilizing fire equipment inappropriately or in a non-emergency situation.
● Hanging items on sprinklers, blocking or covering sprinklers or smoke detectors
● Accessing fire escapes in non-emergency situations
● Being on the roof of any building or the exterior of any building, including on fire escapes, except when
authorized (such as in an emergency)
● Obstruction of clear egress or accessible movement from room, hallway, or building. Hallways, foyers,
fire exits, and doorways are thoroughfares. Gathering or the compilation of physical objects, such as
furniture, decorations, boxes, etcetera in thoroughfares is prohibited as they impede effective evacuation
in case of an emergency.
● Large or overloaded gatherings in student rooms. If you need larger spaces for group events or studying,
you should consider the Montgomery Lounge, common spaces within your building, or study rooms at the
Library.
● Covering more than 50% of door or wall with combustible materials (for example wood, paper, rubber,
plastics, etc.)
● Placing furniture within three feet of the ceiling or any fire sprinkler, smoke detector, or other fire
detection or suppressing equipment.
● Building or using a resident-built loft or elevated bed. See UHRL Furniture/Elevated Bed Policy for more
information.
Flammable Materials and Fire Safety
Residents must not present the residential community with unnecessary and/or prohibited risks of fire or smoke.
Violations of this policy include, but are not limited to:
● Possession of a live tree adorned with lights
● Possession of a “hoverboard”
● Setting or fueling a fire of any size, and/or purposefully creating smoke
● Possession and/or the burning of candles, incense, herbs, and/or oils.
● Storing flammable or combustible liquids or gasses. These limitations are not intended to preclude the
possession of hair spray, cosmetics, or medicines. This policy will be applied judiciously considering
reasonable use/storage of such materials.
● Possession of incendiary or explosive materials, including fireworks, live ammunition, etc.
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● Leaving any cooking device unattended while in use and/or failing to provide adequate ventilation while
cooking.
● Exposing heat sources to combustible or flammable material. Examples of such fire safety concerns
include, placing fabric over lamps, exposing kitchen appliances to flammable materials, or putting
decorations, curtains, or other items above heaters, lamps, or other heat sources.
● Possession or use of appliances or electrical equipment that present a fire risk due to open heating
elements or overtaxing electrical systems. Examples of appliances and items that are prohibited due to
this risk include:
○ All non-UL approved appliances
○ Power strips without surge protection. Extension cords must have surge protection.
○ “Daisy-chaining,” or plugging one power strip or extension cord into another increases electrical
safety risk and is prohibited.
○ Major appliances (such as dishwashers, deep freezers, etc).
○ Items with exposed heat sources
○ Air conditioners or coolers
○ Halogen lamps
○ Lava lamps
○ Toaster ovens
○ Space heaters, other than those provided by UHRL staff and operated in a safe manner. Please
contact the Housing and Residence Life Office if you feel that heat in your room is inadequate.
○ Items without thermostat control or auto-shut-off, such as certain hot plates, hot pots, grills, etc.
○ Microwaves larger than 800 watts
○ Refrigerators larger than four cubic feet or which use more than 1.5 amps. Refrigerators brought
to campus must be in good working condition.
University Housing and Residence Life reserves the right to restrict appliances and other items at any time that in
our sole estimation pose a danger or hazard to the community and/or facilities.
Guests
In response to Covid-19 and the University's, Multnomah County’s and the State of Oregon’s guidance and
directives on safe social distancing procedures, vaccinations and the wearing of protective face masks, UHRL may
at any time implement guest restrictions, occupancy limits in lounges and/or elevators, or other measures by
which to stem the spread of the virus and prioritize the physical health of residents.
Only residents, their guests, and approved University staff and officials are permitted into residential spaces within
the residence halls. Residents are welcome to have guests visit, as long as guest visits are in line with the
expectations included in this policy.
Resident students who host minors as guests take on a special and extra responsibility due to the young age of
the minor guest. Minors, defined as non-students under the age of 18, require greater supervision and guidance
than most adult guests. All guest policies and rules apply where a minor is allowed to visit in the residence halls.
The following rules also apply to minors and their hosts:
1. Guests who are 16 or 17 years old may remain in or visit residential areas with a resident student host
subject to the prior approval of the Resident Director, which approval will not be granted unless the guest
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and/or the resident host provides UHRL with written permission from the guest’s parent/guardian
authorizing their child/dependent to visit PSU’s residential campus with that particular resident as host.
This permission should include emergency contact information for the parent/guardian.
2. Guests under the age of 16 may visit only in rare circumstances. The guest and/or their resident host
must provide UHRL with permission from the guest’s parent/guardian authorizing their child/dependent
to visit PSU’s residential campus with that particular resident as host and all such requests must be
approved in advance by the Assistant Director for Residential Education. This permission should include
emergency contact information for the parent/guardian.
3. Dependent minors of residents are not allowed to have minors as guests in residential areas at any time,
however the adult student resident may host minors as guests during the daytime if the minor guest is in
the physical presence of the student resident during those hours and may host minor children during
quiet hours and overnight in accordance with the rules above.
Violations of the Guests Policy may include, but are not limited to, the following behaviors:
● Failing to adhere to reasonable, voiced preferences of a roommate or suitemate regarding guests. Guests
must be approved by all students who share the room/suite. If your room or suite cannot come to an
agreement about guests, please contact UHRL staff (Resident Assistant, for instance) for assistance before
violating roommate or suitemate preferences.
● Failing to escort guest(s) at all times
● Possession or use of access badges, keys, or other unauthorized methods of entry by guest(s)
● Failure to monitor or influence guest behavior to assure adherence to the Standards of Residence
● Guest(s) remaining in the host’s room without host resident present
● Hosting a guest or combination of guests for more than two consecutive days or five days within a given
term. Approved exceptions may be granted by contacting the Assistant Director for Residential
Education. Requests must be made prior to a guest visit.
● Hosting a guest who is a minor without receiving the proper permissions from that guest’s
parent/guardian and your Residence Director/Assistant Director for Residential Education.
A guest is defined as any person you allow into and/or host within the residence halls. You are expected to
accompany your guest at all times in the building, including when they enter and exit the building. Guests do not
have all the privileges and access as a resident. You may not loan your card access or room keys to your guest.
Residents must encourage and take action to assure responsible behavior by guests. This policy acknowledges that
you may not be able to completely control another person’s actions, but you can influence who you host, how they
behave, and what they do in the community. Failure to monitor or influence guest behavior to assure adherence
to the Standards of Residence is prohibited. Residents may be held responsible for violations committed by their
guests. For example, if your guest uses illegal drugs in your room, you may be held responsible for a violation of
the drug policy, regardless of whether you personally used it. You may also be held responsible for violating the
guest policy.
If you need help managing guest behavior or a guest is behaving outside of your voiced expectations, you should
contact Campus Public Safety (CPSO) or a UHRL Hall staff member immediately. Doing so may reduce your
accountability for their actions.
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Housing Operations and Services
Any action by a resident or guest that disrupts regular operations of UHRL services is prohibited. General
questions and appropriate use of UHRL services are welcome. Behaviors that interfere with or act against the
intended provisions of UHRL services are also prohibited. Misuse, obstruction, or abuse of UHRL services, space, or
personnel is prohibited, as is misappropriating the time and attention of Housing and Residence Life staff. Such
behaviors may include, but are not limited to:
● Accessing the dining center, office spaces, and shared residential areas without shirt and/or shoes
● Acting in a disorderly manner in dining areas, office spaces, and shared residential areas
● Utilizing another student’s meal card or allowing another person access to a student’s meal card
● Misuse of services, such as office or duty phones
● Failure to prepare room. Residents must adhere to requests from UHRL to prepare their room/unit for
work to be completed and for future roommates to be able to move into an open space.
● Use of any wired or wireless device that interferes with or degrades PSU’s network. See the detailed
policy in “Campus wired and wireless network access, Internet, and Web Communities” on page 12.
● Exceeding three lock-outs within a 30-day time period
● Abandoning property
● Leaving trash, debris, or personal property in hallways or other general use space for any period of time
● Removing window screens from designed placement
● Misuse, alteration, detention, or occupation of shared spaces. Many different behaviors could fall under
this policy. One example would be that sleeping, meditating, or lengthy presence in hallways or lounges
prevents others from freely using space, and therefore would be prohibited. Rooms are intended for such
personal uses. If you would like to utilize a public space for an event or activity, it should benefit the
community overall. Contact the Assistant Director for Residential Education for approval and/or
reservation.
● Delivery of items we cannot accept as packages at the area desk. Items will not be accepted and conduct
action may follow. Please review the mail section in the Housing Handbook for more information about
packages.
● Installing locks or other fixtures to university furniture or rooms.
● Removing university furnishings from rooms.
● Using a provided mattress without sheets
Noise and Disruptive Behavior
The Noise and Disruptive Behavior Policy addresses behaviors that have the potential to interrupt other students’
ability to be present in their own room without undue and unreasonable disruption. Behaviors and actions that
are disruptive or noisy as described in this policy are prohibited. These behaviors include, but are not limited to:
● Engaging in noisy, disorderly, or disruptive behavior
● Interfering with another resident’s reasonable ability to sleep, study, or be present in one’s own room
or residence hall without disruption
● Violating the University’s Quiet-Hours policy or excessive noise expectations.
o Quiet Hours are 10:00pm to 8:00am every night except during “Study Week” (the week
before finals) and Finals Week when Quiet Hours are 7:00pm to 5:00pm (22 hours)
o Courtesy hours are 24 hours a day
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● Failure to reasonably comply with requests from any community member to reduce the impact of your
noise or disruption.
● Behaviors or negligence that cause(s) unreasonable disruption to another person or the educational
living environment
● Creating or contributing to an avoidable urgent situation to which University officials or emergency
personnel are required to respond
If you experience someone else being disruptive or noisy, you may respectfully address that situation with them
and request resolution. Often students respond very well to direct communication. Residence Life staff may be
contacted to help seek resolution for disruptions. Please be mindful that when Residence Life staff witnesses or
receives reports of disruptions, they are compelled to report and respond to this occurrence, which often may
result in conduct action.
The University has established quiet-hours between 10:00pm and 8:00am. Quiet-hours are expanded during the
last week of classes and during Finals weeks of Fall, Winter, and Spring quarters to 22 hours a day, 7:00pm to
5:00pm the following day. In addition, if a student or staff member reasonably requests for you to reduce noise
levels, you must comply with that request, regardless of time. Noise that is considered excessive or unreasonable
is prohibited 24 hours a day. Examples of excessive noise include but are not limited to drums, amplifying music
out a window, music instruments (amplified or naturally loud), and yelling. For students who wish to practice
instruments, there are music rooms available in Lincoln Hall.
Sometimes disruption is caused by noise, but some behaviors, odors, or environmental factors may be considered
disruptive. Disruptive odors could include smoke, dirt, trash, or spoiled, abandoned, or rotten food items.
Residents must be mindful of how cleanliness and other personal habits can disrupt others and take action to
prevent this disruption.
Disruptive behaviors could include riding a skateboard, bike, or other wheeled device indoors, playing sports or
activities in your room or hallway, using laser pointers outside of an academic or intended use (such as pointing it
at people or personal spaces), bodily substances released outside of a restroom, or concerning comments, threats,
or abuse. If personal behavior has the potential impact to affect others and community, that is when it becomes a
policy issue.
Pets (Service Animals and Support Animals are not pets)
● No animals except fish are allowed in the residence halls. This prohibition does not apply to service
animals or support animals, which are not pets.
● Fish tanks cannot be over ten gallons and only one tank is allowed per room/unit.
Posting, Sales, and Solicitation
Sales and solicitation in the residence halls is generally limited and/or prohibited. Posting materials for publicity
must be approved. The Housing and Residence Life office can be the point of contact to request approval for fliers
and bulletin board announcements or publicity. Students may not act as sales agents or establish a business in
UHRL spaces. Students or groups with an interest in engaging in recruiting members, raising funds, distributing
materials, or other similar behavior must seek approval from University Housing and Residence Life. Such
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behaviors are prohibited without written permission from University Housing and Residence Life. See Posting
Regulations to reference guidelines.
Property Damage
Causing or attempting to cause damage, destruction, alteration, or defacement to property of the University, a
group, or an individual is prohibited. Vandalism of property, decorations, or signage constitutes a violation. Work
on facilities or rooms must be performed by University maintenance or facilities staff, or university designated
contractors. Prohibited actions include, but are not limited to:
● Installing fixtures or attachments to facilities, including shower attachments to spaces with only tubs
● Mounting televisions, shelves, speakers, or other items to walls or ceilings
● Damage caused by affixing items to any acoustical textured walls or ceilings
● Use of nails, hooks, screws, or bolts into walls, ceilings, floors, or university furniture
● Painting rooms
● Affixing or damaging furniture when moving items within room
● The use of waterbeds and other water furnishings
● Transferring university furniture from one room to another. University furniture assigned to a residential
space may not be stored elsewhere in or out of the building.
● Cinder blocks, PVC, or Metal pipes may not be used in construction or support of furniture or items in the
room.
● Damaging or tampering with coin-operated machinery
● Damaging or tampering with elevators
Service Animals
Service animals are not pets and are permitted in UHRL spaces. A “service animal” means any dog that is individually
trained to do work or perform tasks for the benefit of a person with a disability, including a physical, sensory,
psychiatric, intellectual, or other mental disability. The work or tasks performed by a service animal must be directly
related to the person’s disability. The provision of emotional support, well-being, comfort, or companionship do not
constitute work or tasks for the purpose of this definition. Species other than dogs, or in some cases, miniature
horses, are not considered service animals for the purpose of this definition of a service animal. Service animals are
permitted to accompany people with disabilities in housing. PSU will not require any surcharges or fees for service
animals. However, a person with a disability may be charged for damage caused by a service animal to the same
extent that PSU would normally charge an individual for the damage they cause. PSU will not require documentation,
such as proof that the animal has been certified, trained, or licensed as a service animal.
Service Animal Rules
1. PSU is not responsible for the care or supervision of service or emotional support animals. People
with disabilities are responsible for the cost, care, and supervision of service and emotional support
animals, including:
a) compliance with any laws pertaining to animal licensing, vaccination, and owner identification;
b) keeping the animal under control and taking effective action when it is out of control; and
c) feeding and walking the animal, and disposing of its waste.
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2. A service animal must be housebroken (i.e., trained so that it controls its waste elimination, absent
illness). Service animal feces/waste must be picked up immediately (in a baggie) and disposed of
properly in outside garbage dumpsters. If the service animal has an accident indoors, it is the
owner’s responsibility to appropriately clean the spot. The Disability Resource Center or University
Housing and Residence Life can provide additional guidance on where to appropriately dispose of
animal waste if necessary.
3. Service animals must be kept under control by a harness, leash, or other tether, unless the person is
unable, because of a disability, to use a harness, leash, or other tether, or such use would interfere
with the service animal's safe, effective performance of work or tasks. In such instances, the service
animal must be kept under control by voice, signals, or other effective means.
4. People with disabilities who use a service animal must comply with the same University Housing and
Residence Life rules regarding noise, safety, disruption, and cleanliness as people without
disabilities.
PSU may pose some restrictions on, and may even exclude, a service animal in certain instances. Restrictions or
exclusions will be considered on a case-by-case basis in accordance with applicable laws, but an animal may be
excluded if:
a) it is out of control and effective action is not taken to control it;
b) it is not housebroken;
c) it poses a direct threat to the health or safety of others that cannot be reduced or eliminated by
reasonable modifications; or
d) its presence fundamentally alters the nature of a program, service or activity.
In considering whether an animal poses a direct threat to the health or safety of others, PSU will make an
individualized assessment, based on reasonable judgment, current medical knowledge, or the best available
objective evidence, to determine: (1) the nature, duration, and severity of the risk; (2) the probability that the
potential injury will actually occur; and (3) whether reasonable modifications of policies, practices, or procedures
will mitigate the risk. The University President shall designate a designee who shall provide a written statement of
explanation to any person with a disability if a determination is made that a service animal or emotional support
animal’s presence would fundamentally alter the nature of a program, service, or activity.
In the event that restriction or removal of a service animal or emotional support animal is determined to be
necessary, the person with a disability will still be given the opportunity to reside in University Housing and
Residence Life facilities without having the service animal present.
Support Animals
Approved support animals are allowed in UHRL residential rooms. A support animal is an animal that provides
emotional support that alleviates one or more identified symptoms or effects of a person’s disability. Unlike
service animals, support animals are not trained to perform work or tasks, and they include species other than
dogs. Support animals are not considered pets.
Before a support animal can move into UHRL spaces with a person with a disability, a request must be made to
PSU’s Disability Resource Center and approval must be granted (usually at least 30 days prior to move in) by
submitting the University Housing and Residence Life Disability Services Request Form, which can be found on the
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PSU website. If you are requesting the use of a support animal in University Housing, please visit the DRC’s
Assistance Animal in PSU Housing page for more information.
In accordance with the DRC Documentation Guidelines, the DRC needs the following Forms & Agreements for
support animal requests:
● Verification of disability and functional limitations for the condition for which you are requesting a
support animal. Your provider may use the DRC Support Animal Documentation Form or write a letter.
● Supplemental information related to the role the support animal will play in your overall treatment plan.
The DRC Supplemental Support Animal Documentation Form can be used in lieu of a letter.
● PSU does not require people with disabilities who are accompanied by support animals in UHRL
residential rooms to pay a surcharge for their support animal, such as a pet deposit.
Support Animal Rules:
● PSU is not responsible for the care or supervision of service or support animals. People with disabilities
are responsible for the cost, care, and supervision of support animals, including:
○ compliance with any laws pertaining to animal licensing, vaccination, and owner identification;
○ keeping the animal under control and taking effective action when it is out of control; and
○ feeding and walking the animal, and disposing of its waste appropriate.
● A support animal must be housebroken (i.e., trained so that it controls its waste elimination, absent
illness). Support animal feces/waste must be disposed of properly in outside garbage dumpsters.
Disposal of cat litter by flushing it down the toilet or any other plumbing fixture is prohibited. Even litter
marketed as “flushable” has caused significant problems in UHRL buildings. If the support animal has an
accident indoors, it is the owner’s responsibility to appropriately clean the area. The Disability Resource
Center (DRC) or University Housing and Residence Life can provide additional guidance on where to
appropriately dispose of animal waste if necessary.
● Support animals must be kept under control by the resident owner and must remain inside residential
units, unless the DRC has granted permission for the support animal to accompany the resident to other
areas. Such requests will be considered on a case-by-case basis consistent with applicable laws. In such
instances, the support animal must be kept under control by a harness, leash, tether, voice control,
signals, or other effective means.
● In order to properly care for an emotional support animal, residents may not leave animals alone and
unattended for extended periods of time. If a resident expects to be unable to return to their room to
check in on their animal, the resident can designate an individual as a “caregiver” by submitting the
Caregiver Registration Form to [email protected] prior to the resident’s departure. A new caregiver
registration form must be submitted for each period requested. Approval will not be granted for more
than two consecutive days or for more than five total days in any academic quarter. Once this form is
submitted, keys and a temporary ID will be checked out from the Montgomery Service Desk to the
designated caregiver for one hour during approved periods. Under no circumstance may a resident give
their keys or ID to someone to access their residence hall and room. If a resident needs to be off-campus
or out-of-town for a significant period of time or longer than two consecutive days, they are required to
take their animal with them, find another place for the animal to stay off-campus, or board the animal at
the resident’s cost.
PSU may pose some restrictions on, and may even exclude, a support animal in certain instances. Restrictions or
Page | 54
exclusions will be considered on a case-by-case basis in accordance with applicable laws, but an animal may be
excluded if:
● it is out of control and effective action is not taken to control it;
● it is not housebroken;
● it poses a direct threat to the health or safety of others that cannot be reduced or eliminated by
reasonable modifications; or
● its presence fundamentally alters the nature of a program, service, or activity.
In considering whether an animal poses a direct threat to the health or safety of others, PSU will make an
individualized assessment, based on reasonable judgment, current medical knowledge, or the best available
objective evidence, to determine: (1) the nature, duration, and severity of the risk; (2) the probability that the
potential injury will actually occur; and (3) whether reasonable modifications of policies, practices, or procedures
will mitigate the risk. In the event that restriction or removal of a support animal is determined to be necessary,
the individual with a disability will still be given the opportunity to reside in UHRL spaces without having the animal
present.
If a person has a disabling condition that may be affected by the presence of a support animal in UHRL spaces, that
person may contact the Disability Resource Center for assistance. PSU is committed to ensuring that the needs of
all people with disabilities are met and will determine how to resolve any conflicts or problems as expeditiously as
possible.
Smoking
Smoking or the use or possession of tobacco in the residence halls is prohibited, as it overlaps with standards
relating to fire safety, property damage, environmental health, and disruption of the living environment as well as
with the Smoke and Tobacco Free Campus Policy.
The following actions are prohibited inside any residence hall or anywhere on the PSU campus:
● Smoking or the use or possession of tobacco
● Smoking any substance in any way and/or with any smoking device
● The use of electronic cigarettes or vaporizers
● The use or possession of hookahs
● The use or possession of any smoking apparatus or tool
● Creating smoke of any kind by any means
Please be aware that, due to the fire safety and property damage risks, Housing and Residence Life staff may need
to key-in to spaces to investigate and resolve potential issues of smoking and smoke in the hall. Additionally,
conduct charges and cleaning charges will apply for any room that requires cleaning or odor control due to the
detection of smoke odor. Cleaning and deodorizing the room is the responsibility of the resident. If upon later
inspection by UHRL staff, the room does not smell clean and deodorized of the smoke smell, the student will be
charged for extra cleaning. Fines include a minimum $250 for burning candles or for smoking tobacco or
marijuana.
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Theft
Attempted or actual theft of property or services is prohibited. Possession, occupation, or use of stolen property,
removal or repossession of university, public, or personal property, decorations, or signage constitutes a violation.
Weapons
University Housing and Residence Life will work with the Campus Public Safety Office and the Dean of Student Life
office to follow up on reports of weapons. Concealed weapons permits do not apply to the PSU campus. The
following are prohibited under the weapons policy:
● Using any object in a manner that could cause physical harm or undue mental stress. Any item used to
harm, threaten, or intimidate may be considered a weapon.
● Possession of a weapon, firearm, or dangerous item. Prohibited items include, but are not limited to
airsoft guns, switchblades, metal knuckles, nunchakus, spears, martial arts weapons, electric or
electroshock weapons, etc.
● Possession of an object with a blade longer than four inches or ten centimeters, which could include
swords, machetes, knives. Kitchen knives used and stored appropriately may be excluded from
consideration as a weapon.
● Possession of a reasonable facsimile of a weapon, which could include airsoft guns, bb-guns, replica
weapons, etc.
● Failure to report the known presence of a weapon, firearm, or dangerous item.
Remember, in addition to the policies:
● You are responsible for your guests – By allowing someone into the building and/or hosting them, you are
sharing responsibility for their actions in the residence hall. If your guest violates any policies, you may
also be held responsible for their violation.
● If something is illegal off-campus, it's illegal on-campus. University property does not insulate you from
being accountable for all your actions. However, not all policies that are legal off campus are allowed
on campus – possession or use of marijuana, for instance.
● As a student on PSU’s campus, you must adhere to all policies in the PSU Student Code of Conduct.
Wireless and wired networks
Use of any device that provides a Wi-Fi network or that may interfere with PSU’s Wi-Fi networks is not permitted.
Personal wireless networks cause degradation to PSU’s residential Wi-Fi. See the detailed policy in “Campus wired
and wireless network access, Internet, and Web Communities” on p. 12 for details on acceptable and unacceptable
wireless devices
Use of wired network switches or hubs on PSU’s network is not permitted.
Wired network routers are allowed on PSU’s network, so long as it has no wireless capability or the wireless
capability has been completely turned off. Residents are prohibited from operating any web or file servers on
PSU's network.
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Devices found to be in violation of these policies are automatically identified by the Office of Information
Technology. Severe or repeated violations may result in student conduct charges. PSU reserves the right to
confiscate these devices as well.
Damages and Liability
Damages
● Residents are individually responsible for damages they cause to residence hall property. Charges for
damages will be based on repair or replacement costs to restore the room or building to approximate
original condition.
● In public, shared, or semi-public areas of the halls, damages are charged to groups or individuals when the
responsibility is established.
● Residents are responsible for any damages caused by their guests.
● Additionally, any charges from hall/building vandalism that cannot be traced back to a specific individual
will be equally distributed to the residents of that floor/building/area. Each resident is financially
responsible for the restitution of community damage caused by unidentified persons. Please encourage
your neighbors to refrain from vandalism, which affects everyone in the community.
Liability
● The University and hall staff assume no responsibility for loss, theft, or damage to personal belongings in
or on residence hall properties. This policy extends to student rooms, storage areas, auto and bicycle lots,
and all other residence hall areas. Students are advised to carry renter's insurance.
Notice of Changes in Standards of Residence
Students will be notified of all changes in, additions to, and deletions from existing Standards of Residence through
methods that could include updating the Housing Handbook as posted on the University Housing and Residence
Life website, email, campus mail, postings in UHRL buildings, or information provided to the residents by their
Resident Assistant (RA). All changes are applicable to all students upon publication which includes when it is
posted on the PSU web page.
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The Residential Conduct Process
When a student is charged with a violation of policy, they can expect the following process to be available.
Students will:
1. be notified via their pdx.edu email address of the alleged violation of applicable policies;
2. have those charges heard by a UHRL Hearing Officer, Dean of Student Life Hearing Officer, or Peer
Conduct Board in a conduct meeting;
3. have the opportunity to challenge the statements of reports providing information regarding the
allegations;
4. have the opportunity to present information on their behalf.
Students must read their email or other conduct notice in order to understand the details of the charges as well as
the time/location of their hearing. It is a student’s responsibility to attend the hearing in order to hear information
supporting the charges, and to respond and present new information relevant to the charges.
If a student feels they need more time to prepare for a hearing or if they have a time conflict, they may request to
reschedule the hearing. Reasonable requests for rescheduling of a hearing will often be honored, so long as there
are compelling reasons to postpone the hearing. However, UHRL reserves the right to choose the time/location of
the hearing.
Students may contact the Dean of Student Life office at [email protected]u and 503-725-5341 at least 24 hours
before their hearing time to reschedule their meeting. If a student fails to appear at the hearing, the hearing
officer/board may decide on the case in their absence. When the hearing officer/board decides a case in the
student’s absence, they will wait at least 15 minutes after the assigned hearing time to establish that the student is
not participating, rather than simply running late.
Conduct Meetings
Student conduct meetings, also referred to as conduct hearings, are an administrative review of the information
relevant to the charges. Students alleged to have violated a policy will be invited to participate in these meetings
to respond to, verify, and/or deny the charges or the relevant information. If a student does not attend a meeting,
the case may be heard in the student’s absence with the information available at the time of the hearing.
These meetings seek to determine whether or not a student is responsible for the charged violations by collecting
and reviewing the available information. The conduct officer or peer conduct board will look at the available
information and determine the outcome of the case by a preponderance of the evidence (whether the alleged
behavior is more likely than not to have happened).
A hearing officer or board will seek to decide the outcome of a case in the hearing when possible. If the hearing
officer needs to verify information, interview additional witnesses, or corroborate accounts, the hearing officer
may defer the decision to a later time.
Sanctions
A sanction is an administrative response to individual violations of policy that is assigned by the Hearing Officer. If
a student is found responsible for a violation, the conduct officer or peer conduct board will assign a sanction or
sanctions. These sanctions will be outlined in a decision notification letter sent to the student’s pdx.edu email
account. The conduct process seeks to identify educational opportunities for students who have violated policy.
Sanctions include warnings, restitution and/or fines, loss of privileges, educational assignments, reassignment,
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contract probation, contract termination, refusal of entry, and other actions that can affect your status as a PSU
student.
Conduct Administrative Fee
Fees pay the costs related to the investigation, adjudication, and follow up of conduct cases. Only students found
responsible for a violation will be assessed a fee. The fee, if applicable, will be determined by the nature of the
violation, will be considered at the conclusion of the conduct process, and will not be a factor influencing the
outcome of a hearing.
1. For a Low-Level Violation, the first violation will result in a $10 fee, a second violation of the same or
similar nature will result in a $20 fee, and the fee will increase by an additional $10 for each subsequent
violation of the same or similar nature. A “Low-Level Violation” is any violation that is not a High-Level
Violation or a Drug or Alcohol Violation.
2. For a Drug or Alcohol Violation, the first violation will result in a $50 fee, a second violation of the same or
similar nature will result in a $75 fee, and the fee will increase by an additional $25 for each subsequent
violation of the same or similar nature. A “Drug or Alcohol Violation” is any Violation that is not a High-
Level Violation that includes the use or possession of drugs or alcohol in violation of the Code of Student
Conduct.
3. For a High-Level Violation, the first violation will result in a $75 fee, a second violation of the same or
similar nature will result in a $100 fee, and the fee will increase by an additional $25 for each subsequent
violation of the same or similar nature. A “High-Level Violation” is any Violation that presents a potential
health and safety risk or a serious disruption to the living and learning environment.
All fees will be assessed to the University account of the responsible resident(s).
Appeals
A student may appeal the outcome of a hearing by filing a written notice of appeal to the Executive Director of
Housing and Residence Life. A written notice must be filed within ten business days of the notice of sanction and
must specify in detail the grounds upon which the appeal is based. Appeals can be emailed to conduc[email protected]
or dropped off at SMSU 433. Dissatisfaction with a decision is not grounds for appeal.
The justification for an appeal must come from the list below:
1. Demonstrated errors in the conduct process. Provide a typed and detailed description of the error(s) in
the Conduct process that took place. Reference the Student Code of Conduct.
2. Relevant evidence/information not available at the time of the original hearing has been discovered.
Information must be significant enough to have had an impact on the outcome. Provide a typed and
detailed description.
3. The sanction(s) imposed were outside of the University’s authority. Provide a typed and detailed
description that demonstrates how the imposed sanction(s) are outside of the University’s authority.
There is only one opportunity for appeal. Failure to file the above-mentioned notice within the prescribed ten
business days will constitute a waiver of the right to appeal. The appeal process is an administrative review of the
appeal request and available information. It is designed to be informal in nature with the objective of ensuring that
fundamental fairness was applied to a conduct case; no formal rules of evidence or procedure will apply.
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An appeal is not a re-hearing of the case. If an appeal is approved, the Appeal Officer, the Executive Director of
Housing and Residence Life, or a designee, will determine the next steps for the case. Sanctions determined at the
time of hearing remain in effect unless the Appeal Officer determines otherwise.
Safety and Security Statement
Students contracted to live on campus agree to take primary responsibility for their own personal safety and
security, and to support the safety and security of fellow residents, the buildings, and shared spaces. The
University and UHRL will work cooperatively with students to promote a safe and secure environment, although
safety cannot be guaranteed. Students agree to read and abide by security policies and precautions stated in this
publication and in all other University publications.
All PSU students are expected to follow all University Policies and Rules, including the PSU Code of Student
Conduct and Responsibility. Students may submit a complaint online or by contacting a Residence Life Staff
member.
PSU students are encouraged to register with the PSU Alert Emergency Notification System.
PSU students are encouraged to stay up-to-date on the University’s Coronavirus response.
Personal Conduct and Passive Involvement
Being a member of a community means understanding and adhering to community standards and policies. It also
means taking an active role in the development and well-being of that community. As a community member, you
are responsible for your behavior and the choices that you make. We hope you will choose to abide by all
university and housing policies as well as community standards. If you are ever in the presence of a policy
violation, you have some choices:
● You may attempt to stop the violation, only if it is safe to do so or;
● You may contact residence hall or other staff and/or;
● You may remove yourself from the situation.
If you choose to remain at the scene of a policy violation, you may be included in the incident report and may be
held accountable for a policy violation. In addition to these choices, some policies suggest or require that you
make specific choices to help manage the situation correctly. Please make sure you understand the content of the
policies contained in these Standards of Residence.
Students who fail to report knowledge of a dangerous or unlawful item may be held accountable under this policy
or the collusion policy.
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Campus Resources
*Due to COVID, Campus Resources physical office offerings may be limited.
Links to Campus Resources
● PSU Mission and Values
● Office of the Dean of Student Life
● Office of Global Diversity and Inclusion
● Office of Equity and Compliance
● Consensual Relationships Policy
● Alcohol and Drug-Free University Policy
● Technology and Network Policies
Advising and Career Services (ACS) FMH 360, (503) 725-4005
Advising and Career Services supports the career development needs of all PSU students and provides academic
advising for those who are exploring or changing majors. Students who have chosen a major may find information
about Advising in their College/School/Department at PSU’s Advising website. ACS provides drop-in services,
appointments, workshops and career fairs. Students can send general questions to [email protected].
Campus Recreation PSU Academic and Student Recreation Center (ASRC), (503) 725-5127
Campus Rec consists of the Student Recreation Center, Fitness Classes, Intramural Sports, Club Sports, Outdoor
Recreation and Wellness Education. The Academic and Student Recreation Center (ASRC) offers a wide variety of
recreational opportunities to the university community. Students, Faculty/Staff, Alumni and their Guests are
welcome to use the facility as a recreational resource through the following programs. The many recreation
facilities include a weight room, circuit training room, aquatics center, six racquetball courts, a squash court, tennis
courts, basketball courts, table tennis.
Center for Student Health and Counseling (SHAC) UCB 200, (503) 725-2800
The SHAC consists of Student Health Services and Counseling and Psychological Services. Their view of health is
holistic and involves the promotion of physical, psychological, and intellectual well-being. Student assistance may
range from a single discussion with a health or mental-health professional to a carefully planned program of
individual care. Students taking nine or more credit hours are eligible for services at the SHAC. Please call the
Center directly for billing details.
Campus Public Safety Office (CPSO) CPS Building, Emergency, (503) 725-4404; Non-emergency (503) 725-4407
The Campus Public Safety Office at Portland State University serves all students, staff, and faculty, as well as guests
to our campus community. The office has a director, supervisors, and a full-time, 24-hour-per-day staff of Safety
Officers, Police Officers and Dispatchers. Student staff members assist with escorts, dispatch activity and related
responsibilities. You may also request from CPSO to view the Daily Crime Logs per the Jeanne Clery Act, and can
email this request to [email protected], or you may request in person.
Disability Resource Center (DRC) SMSU 116, (503) 725-4150
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The mission of the DRC is to collaborate with and empower students who have disabilities in order to coordinate
support services and programs that enable access to an education and university life. To accomplish this goal, the
DRC provides pre-admission and disability counseling, educational training, advocacy, and a variety of
accommodations for equal access to the educational process and campus life.
Diversity & Multicultural Student Services (DMSS) SMSU 425, (503) 725-4457
DMSS provides services to students who come from diverse backgrounds, especially those who have been
traditionally underrepresented in post-secondary education. Their programs and services include diversity
scholarship programs, ethnic student advising, Student Support Services/Educational Opportunity Program, Native
American/Alaskan Native Student Support Services, and Upward Bound. DMSS also houses the Skills Enhancement
and Tutoring Center, which is open to all students.
PSU Dining SMSU 260, (503) 725-4563
Chartwells is the food service provider on campus. A meal plan is required in the FYE program. The rest of the
campus community has the opportunity to purchase an optional meal plan through PSU Dining. Meal plans can be
used at Victor’s Dining Center and dining can be used at multiple locations around campus including Branford
Beans, Subway, and Smith Student Union Food Court and the Viking Pavilion.
Information Technology (IT)/Help Desk FMH Lobby, (503) 725-HELP
IT and HELP Desk staff members are able to answer questions about computer hardware and software,
networking, accessing the network, obtaining computer accounts, and much more. The Help Desk is currently
offering support online, by chat, over the phone, and by appointment.
International Student and Scholar Services (ISSS) KMC 660, (503) 725-4094
The ISSS Office in the Office of International Affairs provides orientation, advising, and support for international
students and visiting scholars. In conjunction with the Intensive English Language Program (IELP) and student
groups, ISSS offers programming and events, orientation resources for Portland and PSU, support for cultural
adjustments, family resources, academic support, and scholarship and program information.
Cultural Resource Centers SMSU 228A, (503) 725-5342
The MCC welcomes all students, faculty, staff, and community members to share in dialogue and activities that
further promote understanding among peoples of different cultures. It presents programs and events that
promote appreciation for cultural diversity and serves as an informal gathering place for multicultural student
groups. There is also open access to a small resource library featuring non-traditional books, tapes, and computer
terminals.
Office of Equity and Compliance RMNC 830, (503) 725-4417
Discrimination or harassment on the basis of age, disability, national origin, race, color, marital status, veteran
status, religion, sex, sexual orientation, genetic information or in the use of Worker's Compensation, Federal
Family Medical Leave Act, or the Oregon Medical Leave Act is strictly prohibited by PSU policy. The Office of Equity
& Compliance investigates complaints of prohibited discrimination and harassment and ensures compliance with
federal and state equal opportunity laws and regulations.
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Queer Resource Center (QRC) SMSU 458, (503) 725-9742
The Queer Resource Center provides students along the sexuality and gender spectrum with the support they need
to persist to graduation. The Queer Resource Center’s vision is to facilitate a campus environment such that
Portland State University is the higher education destination of choice for students, staff, and faculty along the
sexuality and gender spectrum.
Residential Leadership and Engagement Center (ReLEC) Montgomery 010
The Residential Leadership & Engagement Center (ReLEC) is a pioneering endeavor to centralize our efforts around
student engagement within the residence halls at Portland State University. Using University Housing & Residence
Life’s mission of student success and engagement as a guidepost, we have created an imaginative platform for
enriching the student experience and designed engaging opportunities in order to create a sense of belonging in
our residential communities. We offer social engagement events, leadership guidance and opportunities, a lounge
to socialize in, and incredible student leaders and staff devoted to helping you find your community on campus.
Resource Center for Students with Children SMSU 462, (503) 725-9878
This department consists of the Helen Gordon Child Development Center (503) 725-3093, a full-service toddler and
preschool program and laboratory serving children aged eighteen months to five years, the Children’s Center,
which provides a nurturing and enriching partial-day program for children ages 12 months through nine years, and
Student Parent Services, which helps student parents navigate their multiple and often conflicting roles and
responsibilities as a student, parent, and employee.
Student Activities and Leadership Program (SALP) SMSU 119, (503) 725-4452
SALP is a clearinghouse for student organizations on campus. Groups and clubs include academic, advocacy, arts,
fraternities/sororities, honorary, multicultural, political, recreational, service, and spiritual organizations. SALP
provides leadership opportunities and training and can help you find a club that meets your interests. They can
also help you start your own organization!
Student Legal Services SMSU M343, (503) 725-4556
Assistance from Student Legal Services (SLS) is free. To be eligible for their services, you must be a current PSU
student who is registered and attending classes for the current term. SLS will not provide legal assistance in
student vs. student, student vs. Portland State administration, or student vs. Portland State faculty or staff
disputes, but may provide mediation support, which may include advising the student through an established
grievance procedure.
Transfer & Returning Student Resource Center FMH 342, 503-725, 2445
TRSRC offers support to current and prospective PSU transfer students. They provide resources, advising, peer
connections, and hold events throughout the year to help transfer students succeed at PSU.
Transportation and Parking Services (TAPS) 1812 SW 6
th
Ave, (503) 725-3442
Parking - Parking is extremely limited on campus. Housing residents may purchase permits for Blumel, Ondine,
Parking 3, University Place, and the Fourth Avenue garage. Blumel and Ondine Hall have parking attached to the
building; this parking is available to all housing residents, regardless of their building. Residents are not
guaranteed a parking permit; they are sold on a first-come, first-served basis. Permits may be purchased online
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before each term starts and from the PSU Transportation & Parking Services office. Email [email protected] or call
for more information. Residents should call Campus Public Safety at 503-725-4407 (general) or 503-725-4404
(emergency) for assistance with suspicious behavior.
Public Transportation - Most PSU students choose to avoid the hassle of bringing a vehicle to campus, largely
because of the ease of getting around Portland without a car. An overwhelming majority of students use TriMet
(Portland’s public transportation system) to connect with the city: PSU is served by 15 bus lines, three light rail
lines and the Portland Streetcar. PSU Transportation & Parking Services can help with route planning and transit
fare options, including a reduced-cost option for students below a specified income threshold. Email
[email protected] or call 503.725.3442 for more information.
Bicycling - Portland is world-renowned as the best bike city in the USA, and for good reason. We have hundreds of
miles of bike-friendly streets & trails, bike parking at nearly every destination, and a year-round culture of events,
businesses, and programs that encourage bicycling of every kind. As a PSU housing resident, a bicycle can offer a
quick, healthy, and affordable alternative to getting around the city. PSU Transportation & Parking Services
operates the PSU Bike Hub, an on-campus bike shop where students can learn to maintain their bike, drop it off for
service, rent bikes, and buy parts and accessories at a discount.
University Success East and West (USuccess)
University Success (USuccess) East: Ondine 207, (503) 725-9890
University Success (USuccess) West: King Albert 010, (503) 725-4337
University success is UHRL’s success center for residential students only. We offer a variety of services including
free writing support, academic and career advising, counseling, free computer and printing access, and a safe and
quiet study space and more. Our hours are Sunday from 5:00pm-10:00pm and Monday-Thursday 2:00pm-
10:00pm.
Veteran’s Resource Center (VRC) SMSU 401, (503)725-9807
The VRC is here for PSU Veterans to learn about the various services and benefits available on campus and in the
Portland area. It is also home to the Viking Vets Student Organization. We have a lounge and study spaces
complete with computers.
Women’s Resource Center (WRC) SMSU 439, (503) 725-5672
The Women's Resource Center seeks to empower women and to encourage their active and equal participation in
all levels of the university community and the larger society. They encourage the participation of ALL people in the
community as they strive to provide a safe and supportive environment for self-identified women. Their values
include social justice, community, safety, leadership and mentoring, diversity, and research.
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Campus Resource Directory
*Due to COVID Campus Resources physical office offerings may be limited.
Emergency 911 (9-911 for campus lines)
CPSO Emergency 503-725-4404
CPSO Non-Emergency 503-725-4407
University Housing and Residence Life Student Services 503-725-4375
Montgomery Service Desk 503-725-4385
Broadway RA Duty Phone 971-246-1599
Blumel, St. Helens RA Duty Phone 971-246-1387
Blackstone, King Albert, Montgomery, Stephen Epler RA Duty Phone 971-246-1388
Ondine RA Duty Phone 971-246-1598
Student Support Services
Service Phone Location
Advising & Career Services 503-725-4005 FMH 360
ASPSU Student Government 503-725-3454 SMSU 117
Campus Information/Directory 503-725-3000
Resource Center for Students with Children 503-725-9878 SMSU 462
Registrar (Registration, transcripts, degree requirements, residency classification, academic scheduling)
503-725-3220 FMH Lobby
PSU Bookstore 503-205-8114 Urban Plaza
OIT Help Desk 503-725-4357 SMSU 18
Bike Hub 503-725-9006 ASRC 1
st
floor
Copy Machines, Student Millar Library
Credit Evaluation
- Admissions 503-725-3511 ASRC 520
- Graduation Registration 503-725-3220 ASRC 520
Cultural Resource Centers/Multicultural Center Multicultural Center (DMSS)
503-725-5342 SMSU 425
Disability Resource Center 503-725-4150 SMSU 116
PSU Staff Human Resources 503-725-4926 RMNC 518
Escort Service, After Hours CPSO 503-725-4407 CPS
Financial Aid Office 503-725-3461 FMH Lobby
PSU Dining
- Food Plans 503-725-4563 SMSU 260
- Catering 503-725-4339 SMSU 260
Graduate Studies and Research 503-725-8410 PKM 184
Global Diversity and Inclusion 503-725-5919 RMNC 830
Student Health and Counseling (SHAC) 503-725-2800 UCB 200
Housing and Residence Life Student Services 503-725-4375 BDWY 210
ID Card Services 503-725-3440 FMH Lobby
Campus Rec 503-725-5127 ASRC 210
Intramurals Athletics 503-725-5647 ASRC 210
International Student and Scholar Services 503-725-4094 KMC 660
- Peer Group OIS 503-725-8569 KMC 660
Student Legal Services 503-725-4556 SMSU M343
Library - Millar Library 503-725-5874 Library Circulation Desk
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Locker Rental 503-725-3307 SMSU Info Hub
Lost & Found 503-725-4407 CPSO
Native American Student & Community Center 503-725-9695 NASCC
New Student Orientation, Admissions 503-725-3511 ASRC 101
Outdoor Programs 503-725-5668 ASRC 180
Police Portland Police 911
Post Office 800-ASK-USPS
Queer Resource Center 503-725-9742 SMSU 458
Radio, Campus KPSU 503-725-5669 SMSU S18
Student Accounts/Cashier’s Office 503-725-3440 FMH Lobby
Student Activities and Leadership Programs (SALP) 503-725-4452 SMSU M113
Study Abroad 503-725-4095 KMC 605
Ticket Sales Box Office 503-725-3307 SMSU 120
Transportation and Parking Services 503-725-3442 1
st
Floor ASRC
Tutoring - The Learning Center 503-725-4448 Millar Library, 2nd floor
University Success - East 503-725-9890 OND 207
University Success – West 503-725-4337 KAH 010
Vanguard 503-725-3883 SMSU S-26
Veteran’s Resource Center 503-725-6150 SMSU 401
Women’s Resource Center 503-725-5672 SMSU 439
The Writing Center 503-725-3570 CH 188
SW MILL
SW MARKET
Portland Streetcar
MAX Light Rail
N
Trash/Recyling
University Housing
Campus Dining
Parking
Hoffmann
Hall
Parking
Structure
3
Helen Gordon
Child Center
Blumel Hall
St.
Helens
Millar
Library
Shattuck
Parking Lot
(Guest
Parking)
Shattuck
Hall
Blackstone
Smith Memorial
Student Union
Cramer
Hall
Lincoln
Hall
Science
Building 1
Research
Greenhouses
Playground
Science
Research
& Teaching
Center
University
Honors
Stephen Epler
Hall
King
Albert
HSB
Stratford
Montgomery
Fourth Ave
Building
Urban
Center
Peter W. Stott
Community Recreation
Field
Simon
Benson
House
PSU Bookstore
Art
Building
Native American
Student and
Community Center
Engineering
Building
City
Development
Center
AR
PARK BLOCKS
Parkmill
Harder
House
Parkway
Parking
Structure 2
USB
Parking
Structure 1
University
Center Building
(enter on
SW Hall)
Food
Carts
CPS
Academic
and Student
Rec Center
Transportation
Bike Hub
Karl Miller
Center
Ondine
East
Hall
Fifth Ave.
Cinema
Broadway
Richard and
Maurine
Neuberger
Center
Walk of the Heroines
Urban Plaza
I-405
To 26
W
est
University
Pointe
Science
and
Education
Center
University
Technology
Services
University
Place Hotel
SW Harrison
SW 11th
SW 10th
SW Park Ave
SW Park
SW Broadway
SW Clay
SW 6th
SW 5th
SW 4th
SW 12th
SW 13th
CLSB
Safeway
(Columbia & 10th)
Target
(Morrison & 10th)
Montgomery Service Desk
(Packages and Lockouts)
Fariborz Maseeh Hall
(ID Services, IT Help Desk,
Financial Aid, and
Student Accounts)
University Housing and
Residence Life Office
and food)
Amazon
(Jefferson & 11th)
SW JACKSON
SW COLLEGE
SW MONTGOMERY
SW LINCOLN
SW GRANT
SW HALL
West
Heating
Plant
