Place of Assembly
Michael R. Bloomberg
Mayor
Caswell Holloway
Deputy Mayor for Operaons
Department of
Buildings
Robert LiMandri
Commissioner
New York City
Fire Department
Salvatore Cassano
Fire Commissioner
A Guide to the
New York City Place of Assembly Process
2
Table of Contents
1. Background ........................................................................................................................... 3
2. Inial Place of Assembly Cercate of Operaon ................................................................ 4
A. Filing a Place of Assembly Applicaon .............................................................................. 4
B. Plan Examinaon .............................................................................................................. 6
C. Inspecon .......................................................................................................................... 8
D. Issuance .......................................................................................................................... 11
3. Annual Place of Assembly Permit ....................................................................................... 13
A. Annual Inspecon ........................................................................................................... 13
B. Annual Permit ................................................................................................................. 18
4. Changes to Your Place of Assembly Space .......................................................................... 19
A. Change of Ownership or Establishment Name .............................................................. 19
B. New Place of Assembly Cercate of Operaon ............................................................ 19
C. Amended Place of Assembly Cercate of Operaon ................................................... 20
5. Agency Contact Informaon .............................................................................................. 21
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1. Background
This guide is intended to give establishment owners and design professionals helpful informaon about
the Place of Assembly issuance process, point out common mistakes to avoid, and provide a sense of
the me required to complete the process.
As a maer of public safety, New York City requires a Place of Assembly (PA) Cercate of Operaon
for all premises where the Cercate of Occupancy indicates that 75 or more members of the public
may gather indoors or 200 or more may gather outdoors for religious, recreaonal, educaonal,
polical or social purposes, to consume food or drink, await transportaon, or any similar group
acvies. When such groups gather, it is necessary to ensure that the space is safe and issues, such as
proper egress and emergency lighng, are appropriately addressed.
Both the Department of Buildings (DOB) and the Fire Department (FDNY) oversee the regulaon of PA
spaces. DOB enforces adherence to the Construcon Codes and conducts all reviews and inspecons
for the issuance of a PA Cercate of Operaon. FDNY is responsible for all reviews and inspecons for
annual PA Permits to ensure compliance with the Fire Code.
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2. Inial Place of Assembly Cercate of Operaon
A. Filing a Place of Assembly Applicaon
When should I apply?
If the proposed plans for your New Building (NB) or Alteraon 1 (ALT1) will result in a Cercate of
Occupancy requiring a PA Cercate of Operaon, you must submit the applicaon for a PA Cercate
of Operaon to DOB once the NB/ALT1 applicaon has been led and an associated DOB job number
has been issued.
1) An NB is dened as a new structure created on an exisng lot.
2) An ALT1 is an alteraon in which the use or occupancy of an exisng property changes. Examples
of ALT1 lings include, but are not limited to:
Changes to the establishment’s use or occupancy (number of people allowed in the space)
Changes to the building’s egress (the way people leave the building)
Did You Know?
If you are ling for your PA during the NB or ALT1 process, your NB or ALT1 construcon
inspecon (the inspecon that occurs once the structure is built or the work is completed)
and PA inspecon may be conducted simultaneously. If you apply for a PA Cercate of
Operaon aer your NB or ALT1 construcon inspecon has been completed, a separate PA
inspecon will be conducted.
Submit initial
PA application
and documents
Professional
Certification
Plan
Examination
Inspection
Certificate of
Operation
Issued
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What informaon and documents must be submied with a PA Cercate of Operaon applicaon?
A completed PA Cercate of Operaon applicaon includes the following:
1) PA1 Form: This form is the main component of the PA Cercate of Operaon applicaon and
will ask for certain informaon, including the legal name of the establishment and a related DOB
NB/Alt1 job number. The PA1 form must be completed and signed by a Professional Engineer or
Registered Architect (PE/RA) and the owner of the business.
2) Proposed Plans (Establishment Layout): The plans should include primary plans (the layout that
will be used most frequently) and may include up to two alternate plans. If you wish to include
more than two alternate plans, you must le an AI1 Form in addion to the PA1 Form. All plans
must use the 2008 Construcon Codes occupancy designaons.
3) Filing Fee Receipt: Applicants must pay the non-refundable PA fee of $235 ($200 ling fee plus
$35 processing fee) to the DOB cashier in order to obtain a receipt. Cash, check, money order
and credit card are accepted.
4) Copy of CO/TCO: A Cercate of Occupancy (CO) or Temporary Cercate of Occupancy (TCO)
documents the legal use and/or occupancy of a building. DOB will not issue a PA Cercate of
Operaon without a valid CO or TCO, which can be printed from BISWeb (www.nyc.gov/bis). If
you are subming the PA Cercate of Operaon applicaon with an NB applicaon, you can
provide a copy of the CO/TCO once it is issued.
5) POC1 Form (if Professionally Cered): This form is signed by both the PE/RA and the owner and
ceres that the PE/RA has submied plans that are in compliance with all applicable laws,
including Construcon Codes. While the PE/RA and the owner are responsible for compliance,
the PE/RA may be subject to legal and disciplinary acon if an audit reveals non-compliance. See
page 6 for more informaon about professional cercaon.
Where do I submit the applicaon?
Submit the completed PA applicaon in person at the DOB Borough Oce in the borough in which the
establishment is located. Oce locaons and contact informaon can be found on page 21.
Did You Know?
As long as a PE/RA completes the PA1, anyone can submit the PA Cercate of
Operaon applicaon, including the owner, ling representave, or other owner’s
representave.
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How will I know if the applicaon is complete?
When you submit your applicaon at the borough oce, DOB sta will review it for completeness and
assign a job number. If there is any informaon or documentaon missing, the sta will provide you
with an AO1 (Administrave Objecon) form, which explains what is missing. Aer you obtain the
missing documentaon, you can resubmit the applicaon at no addional cost. There is no deadline for
resubmission, but your applicaon cannot be processed unl you resubmit.
B. Plan Examinaon
All PA plans must be approved by DOB. If you submit your applicaon as Professionally Cered, your
plans are accepted right away. However, if your applicaon was not Professionally Cered, your plans
will be reviewed by a DOB Plan Examiner.
What is Professional Cercaon? What does it mean to submit an applicaon that way?
DOB oers a Professional Cercaon Program that enables a PE/RA to cerfy that the plans they le
with DOB are in compliance with all applicable laws. This saves me in the applicaon process by
eliminang the need for DOB plan examinaon. An applicaon that is professionally cered goes
through the same ling, payment and data entry process. However, if all required documents are
submied, the applicaon will be accepted. Twenty percent of all professionally cered applicaons
are selected for audit within ten days of rst PA Cercate of Operaon issuance. If objecons are
raised during the audit, the applicant is responsible for resolving the objecons by subming a Post
Approval Amendment.
What happens in Plan Exam?
The DOB plan examiner will check that your plans are in compliance with the Construcon Codes and
the Zoning Resoluon. If the Plan Examiner nds that the plans do not conform to the law, then he/she
will provide technical objecons.
Did You Know?
The Department of Building’s Buildings Informaon System (BIS) can provide you with real-me
access to DOBs data and informaon, including:
Complaints
Inspecons
Applicaon processing
Accounng informaon
Periodic safety reports
Equipment tracking
Trade licensing and contractor tracking
Access BIS here.
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How long does the inial Plan Exam
take?
The amount of me between submission
of plans and rst review varies. Typically
it takes between one and twelve
business days.
How will I know the results of the Plan
Exam?
By entering the applicaon number into
BISWeb, you can look up the status of
the applicaon to see if the plans were
approved or disapproved. If they were
disapproved, DOB will mail a copy of the
objecons to the applicant of record (the
name and address on the PA1
applicaon), and email a copy if an email
address was provided.
How do I clarify or resolve objecons?
To clarify or resolve objecons, call 311 to schedule an appointment. It will take approximately one to
ten business days from the me an appointment request is made to meet with a plan examiner. Once
all objecons have been resolved, the applicaon is approved.
Credit: Andreanna Seymore
Did You Know?
The Most Common Objecons for Plan Exam:
The individual space, oor, or building does not provide the necessary egress to
support the place of assembly (PA) acvity.
The building’s Cercate of Occupancy does not reect the correct use.
The travel distance between PA space and re-rated safe area, such as a stairwell or
outside, does not meet minimum Construcon Codes requirements.
The separaon between kitchen and PA space is not re-rated according to
Construcon Codes requirements (only applicable for kitchens where cooking will
occur).
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C. Inspecon
When should I schedule the Place of Assembly inspecon?
Once your plans are approved and construcon is completed, you can call the DOB Construcon unit in
your borough oce to schedule an inspecon. See page 21 for contact informaon.
Who must be present at the inspecon?
Someone represenng the establishment must be on site during the inspecon to provide access and
ensure required documents are on site. This should be the owner or the owner’s representave, such
as an employee, the PE/RA, or ling representave.
Credit: Andreanna Seymore
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What is the inspector looking for during the inspecon?
The DOB inspector will be looking for general compliance with the Construcon Codes, including
adequate egress, lighng, and exit signs. In addion, the following items must always be kept on site:
1) Complete Set of DOB-approved PA Plans (Primary and Alternate Plans, if applicable) – The actual
layout of the PA space, including tables, chairs, etc., must match the DOB-approved plans. During
the inspecon for the inial PA Cercate of Operaon, the DOB inspector will also check for a
Construcon Permit.
2) Flame Spread Leer – A ame spread leer is a leer from the manufacturer of certain products
describing the ammability of the product. Products that require a ame spread leer include,
but are not limited to, carpeng, window treatments, wallpaper, foam, and upholstery. The PE/
RA should be familiar with most of the materials used at the site, and will inform the applicant
which leers are required and how to obtain them.
3) Emergency Lighng Leer or the TR1 Form:
An Emergency Lighng Leer (or Electrical Leer) is submied by the licensed electrician
on record and ceres that he/she completed work; OR
The TR1 form is submied by a special inspector, hired by the owner, prior to the PA
inspecon to cerfy that the electrical work in the site is compliant. A special inspector is
someone that works for a DOB-registered special inspecon agency to perform tests or
inspecons of materials, equipment, construcon-related acvies, and periodic
maintenance.
4) Maximum Occupancy Sign – A sign indicang the number of people that may legally occupy the
space, as determined by the Cercate of Occupancy, must be created and posted. It should
read:
“OCCUPANCY BY MORE THAN _____ PERSONS IS DANGEROUS AND UNLAWFUL Cercate
of Operaon No______ Commissioner, (where applicable) Dept. of Buildings, City of New
York”
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How will I know if the establishment passed or failed the inial inspecon?
At the me of the inspecon, the inspector will inform the owner or owner’s representave whether
the establishment passed or failed. A copy of the results will be mailed to the owner of record at the
address noted on the PA1 form. If an email address has been provided, the results will be emailed as
well.
Did You Know?
The Most Common Reasons for Failing PA Inspecon:
Exit signs are not in the correct area (they do not comply with Construcon Codes
or do not match approved plans).
Failure to post occupancy sign indicang the maximum number of people allowed
in the space.
Failure to produce Emergency Lighng Leer or TR1 Form.
Improper locking devices on doors (they do not comply with Construcon Codes or
do not match approved plans).
The establishment failed inspecon. What do I do?
Missing Documentaon: Items such as the approved plans, ame spread leer, or TR1, are
missing from the site.
Resoluon: Subming the missing documentaon to the DOB Borough Oce Construcon
unit.
Plan Deviaon: The physical layout of the establishment does not match the approved plans.
Resoluon: Modify the actual layout to match the plans or resubmit revised plans for
approval through a Post Approval Amendment ling with DOB. Note that resubmied plans
must go through the same plan exam and inspecon processes as the inial PA plans.
Construcon Codes Violaons: Construcon Codes violaons are issued during the inspecon.
Resoluon: Owners are required to correct all Construcon Codes violaons. For those
violaons resulng from professional cercaon, the applicant must resolve the objecons
before the PA will be issued.
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D. Issuance
Once I pass inspecon, how do I get the PA Cercate of Operaon?
Approximately three to ve business days aer a passed inspecon you may contact the DOB
Construcon Unit to determine whether the results are ready to be picked up. You will need to pick
up the job folder from the DOB Record Room and bring it, along with the inspecon results, to DOB
Applicaon Processing.
DOB sta will review your applicaon one last me to ensure that the number of people allowed is
consistent across the PA plans and the TCO/CO. If everything is in order, the sta will process your
applicaon and print your PA which must be framed and posted in a locaon that is visible to people
entering the establishment. The PA is also available on BISWeb to download and print.
PA Cercate of Operaon
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Does my PA Cercate of Operaon Expire?
No. Your PA Cercate of Operaon does not expire. Within one year aer the issue date,
FDNY will inspect your establishment and provide you with a Place of Assembly Permit
based on the results of that inspecon. More informaon about the FDNY inspecon and
PA Permit can be found on page 15.
There may be circumstances under which you would need a new or amended PA Cer-
cate of Operaon. For more informaon, see page 22.
Did You Know?
If the establishment has outstanding DOB objecons or no TCO/CO, DOB will
not issue a PA Cercate of Operaon.
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3. FDNY Place of Assembly Permit
A. Annual Inspecon
Why do I need an Annual PA Permit?
To ensure connued public health and safety, an establishment must receive an annual PA Permit
from FDNY. This requires an inspecon of the premises by FDNY.
A PA Permit requires an inspecon by FDNY. You do not need to do anything to iniate the process of
receiving your annual PA Permit; FDNY will automacally come to your establishment for the annual
PA inspecon.
Did You Know?
FDNY performs many dierent types of building inspecons throughout the year. PA
inspecons are performed annually by FDNY’s Licensed Place of Public Assembly unit,
within the Bureau of Fire Prevenon. In addion, FDNY performs several other types of
inspecons, including those performed by the District Oces and Local Fire Companies.
When will my annual PA inspecon occur?
Aer your establishment obtains the PA Cercate of Operaon, an FDNY Place of Assembly
Inspector will visit the site within a few months for the rst annual inspecon. This annual inspecon
may occur even though it has not been a year since you received your PA Cercate of Operaon.
FDNY
Inspection
Fail
Inspection
Pass
Inspection
Correction
violations
Pay
inspection fee
FDNY PA Permit
issued
14
Aer your rst annual inspecon, your establishment will be placed in an inspecon district. Each
subsequent annual PA inspecon will occur during a designated month each year, based on that
inspecon district.
For example:
Restaurant XYZ obtains its PA Cercate of Operaon in April 2013.
The FDNY Place of Assembly Inspector performs the rst annual PA inspecon in August 2013,
giving the restaurant a pro-rated bill for the annual PA inspecon.
Restaurant XYZ is in a district where the FDNY PA Permits for all PA establishments expire in
January, so Restaurant XYZ’s annual FDNY PA inspecons would then occur each year during
October, November or December (within three months before the expiraon in January). Thus,
Restaurant XYZ’s second annual FDNY PA inspecon will occur in October, November or
December 2013.
Your establishment may also be subject to random inspecons for quality assurance purposes, or as a
result of a complaint.
Will I know what date or me FDNY is coming?
Due to the nature of PA inspecons, you will not be noed in advance of FDNY’s rst annual
inspecon. However, aer the second annual PA inspecon you will know the approximate month
during which FDNY will perform your annual PA inspecon.
What if my establishment is not open when the FDNY Inspector arrives?
If your establishment is closed when FDNY arrives for your PA inspecon, the inspector will return the
following week. If the establishment is closed during the second visit, the inspector will leave a note
instrucng the owner to contact FDNY to schedule an inspecon. If the owner does not call to schedule
a new inspecon me, the inspector will connue to aempt to gain access for the inspecon. Please
note that if your PA Permit is allowed to expire, you may receive a violaon for “Operang without a
Valid Permit.”
Credit: Randy Barron
15
Can I request an inspecon?
You may only request an annual PA inspecon if the establishment was closed when the inspector
arrived. If you call the FDNY Public Assembly Unit at (718) 999-2436 to schedule your annual PA
inspecon, FDNY will make every aempt to schedule your inspecon at a convenient me.
What is FDNY looking for during the annual PA Inspecon?
In addion to looking for general Fire Code compliance for re alarms, range hoods, sprinklers and
standpipe systems, the FDNY inspector will look at the PA space to ensure that the actual layout
complies with the approved DOB plans. The following items must always be on site:
1) Set of approved plans and the PA Cercate of Operaon from DOB
2) Emergency lighng and exit signs in working order
3) Maximum occupancy sign posted
4) Flame Proong Adavit – Armaon that materials in PA space (e.g., curtains, upholstery,
carpet) were treated with ame proong materials or tested to be ame proof, as conrmed
by an FDNY Cercate of Fitness holder (individual cered by FDNY to perform such
treatment or tesng).
How will I know if the establishment passed the inspecon?
The FDNY inspector will let the owner or owner’s representave know on site if the establishment
has passed or failed, pending an examiner’s review.
The establishment passed the inspecon. What happens next?
Within seven days of the inspecon, FDNY will send a bill to the owner’s mailing address. The fee for
the annual inspecon is calculated on a sliding scale based on occupancy - the more people that can
occupy the establishment, the higher the fee. All re-inspecons are billed at the rate of $210 per
hour. The length of the inspecon will also vary by establishment size. You can mail in your payment
(check or money order only), or you can pay online at www.nyc.gov/citypay within seven days of the
inspecon (you will need your FDNY account number) or in person at 9 MetroTech Center, Brooklyn
by cash, check, money order or credit card.
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Did You Know?
The Most Common Reasons Why FDNY Issues ECB Violaons (NOVs):
Failure to post permits (e.g., PA, maximum occupancy sign, Cercate of
Occupancy)
Failure to produce ame proong adavit
Valid Cercate of Fitness/Cercate of Qualicaon holder not on site (Only
applicable for certain types of PA spaces such as banquet halls and cabarets
Missing or damaged lighng or exit signs
The establishment failed the annual inspecon by FDNY. What happens next?
If the establishment fails the inspecon, the inspector will issue one of two types of violaons:
1) A Noce of Violaon (NOV) is an Environmental Control Board (ECB) order issued for condions
that do not represent an imminent hazard (e.g., plans not on site). An NOV must be corrected within
35 days from the inspecon date. An NOV will list violang condions and an ECB court date, which
will occur 15 days aer the 35-day correcon period ends.
If you receive an NOV, you will not need a re-inspecon if, within 35 days you correct the condion(s)
and submit proof of correcon, such as adavits or photographs, to the FDNY Enforcement Unit at 9
MetroTech Center, 1st Floor, Brooklyn (entrance on Flatbush Avenue). The correcon adavit form
is included in the NOV and can be mailed or delivered in person before the end of the correcon
period. If you do not correct the violaon within 35 days, you must aend your ECB court date.
Please note that all adavits are subject to audit by FDNY. Note also that this process is not available
for repeat violaons.
You may also contest the violaon. For more informaon on how to contest an ECB violaon, please
visit www.nyc.gov/ecb.
.
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2) A Violaon Order (VO) is an order relang to imminent safety hazards (e.g., blocked egress). A VO
can result in a criminal summons if an establishment does not comply within the correcon period
(24 hours or 30 days) listed on the order.
You do not have to schedule a re-inspecon. The FDNY inspector will return aer the correcon
period has passed to re-inspect the establishment and will determine if the condions have been
completely corrected, parally corrected (at least 75% done), or have not been corrected at all
(condions less than 75% complete are considered not corrected).
If the violaons are completely corrected, the inspector will dismiss the VO and the
establishment will pass inspecon.
If the inspector determines that the violaons are parally corrected, the applicant will have
the original meframe given (24 hours or 30 days) to nish the correcons before the FDNY
inspector will return again. At that me, the violaons must be completely corrected or the
owner will receive a criminal summons.
If the violaons have not been corrected at all, the owner will receive a criminal summons.
If a violaon is considered life-threatening, such as inadequate re protecon systems (e.g., re
alarm, sprinkler system), or the establishment has falsied informaon on its applicaon, the
inspector may shut down the establishment by issuing a vacate order. Once a vacate order is issued,
you should correct the perilous condion(s) that prompted the order and follow the procedures
listed on the back of the pink copy of the vacate order.
What if I disagree with the results of my annual inspecon?
If the owner believes that the violaons were issued in error, a request for re-inspecon can be made
by contacng the Fire Prevenon Unit at (718) 999-2436. An FDNY inspector will re-inspect the
establishment and either dismiss or uphold the violaon. Owners will be billed $210 an hour for all
re-inspecons. If the violaon is dismissed, the re-inspecon fee will be dismissed as well.
Did You Know?
The Most Common Reasons Why FDNY Issues Violaon Orders (VOs):
Approved oor plans or PA not on site
Plans not updated aer major renovaon
Operang contrary to Cercate of Occupancy (C of O)
Observed establishment name, owner name or use descripon does not match
records
Obstrucon in travel path (path from PA space to re-rated safe area, such as
stairwell or outside)
Egress blocked or locked
Overcrowding (more people in space than allowed by PA)
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What if I have mulple PA spaces in my establishment and one or more fail inspecon?
If you have mulple PA spaces within a single establishment and at least one PA space fails the
annual inspecon, the violaon applies to the enre establishment. If the PA expires before the
violaon is corrected, you may receive a violaon for “Operang without a Valid Permit” for using
any of the PA spaces.
B. Annual Permit
What happens aer I pay the annual PA inspecon bill?
Aer you pay the bill, and the payment is processed, FDNY will issue the PA Permit and mail it to the
establishment owner on record. As with the PA Cercate of Operaon, the PA Permit must be
posted in a locaon that is visible to people entering the establishment. PA Permits are not available
on BIS.
How long is the PA Permit valid?
The rst annual PA Permit you will receive will be valid for less than a year, however the exact
amount of me will vary depending on your inspecon district. Aer the rst permit, each
subsequent PA Permit is valid for one year.
Did You Know?
If the establishment passed inspecon but the applicant does not pay the bill, the PA
Permit will not be issued and the establishment may receive a summons for
“Operang without a Valid Permit.”
Place of Assembly Permit
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4. Changes to Your Place of Assembly Space
Acons you must take as a result of changes to your PA space dier depending on whether you have
a PA Cercate of Operaon issued prior to the implementaon of DOB’s Buildings Informaon
System (BIS) which varies by borough (from 1989 to 1991). You can idenfy which type of PA
Cercate of Operaon you have by looking at the job number. A pre-BIS job number is
alphanumeric and sequenally numbered by calendar year (e.g., NB 28/88, Alt 107/75). A BIS job
number has nine digits.
A. Change of Ownership or Establishment Name
If the name of your establishment changes, or if the owner’s mailing address changes, you must
inform DOB and FDNY as soon as possible.
If the only change being made is the name of the establishment, owner, or lessee and your PA
Cercate of Operaon was issued post-BIS, you can submit the changes on the PA1 form by
checking o “Change to Owner/Lessee/Name of Establishment” at the top of the form. The applicant
does not need a PE/RA when subming a PA1 for purposes of a name or address change.
If your PA Cercate of Operaons was issued pre-BIS, you must complete and submit an OP45 Form
(Adavit for Place of Assembly) to the DOB Borough Oce Construcon unit instead of the PA1. No
PE/RA seal is required.
B. New PA Cercate of Operaon
When do I need a new PA Cercate of Operaon?
For a post-BIS PA Cercate of Operaon, a new PA Cercate of Operaon is required for:
A change to the zoning use group of the PA space;
A change to the assembly occupancy group of the PA space.
For a pre-BIS PA Cercate of Operaon, the following changes to your PA space will require a new
PA Cercate of Operaon:
A change of to the zoning use group or Construcon Codes assembly occupancy groups A1-A5 ;
Any physical change requiring an alteraon permit from the Department of Building;
Any amendment made to the plan for seang and other moveable furnishings; and/or
Any change is made to the name of the establishment.
How do I get a new PA Cercate of Operaon?
Applicaons for new PA Cercates of Operaon must be led with the DOB borough oce in the
establishment borough.
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C. Amended PA Cercate of Operaon
When do I need an amended PA Cercate of Operaon and how do I get one?
For a post-BIS PA Cercate of Operaon, the following changes to an exisng PA space require an
amendment to your PA Cercate of Operaon:
Any physical change requiring an alteraon permit from the Department of Buildings;
Any amendment to the plan for seang and other moveable furnishings; and/or
Any change made to the name of the establishment.
Pre-BIS PA Cercates of Operaon must obtain a new PA Cercate of Operaon when changes are
made to the PA space.
How do I get an amended PA Cercate of Operaon?
Applicaons for amended PA Cercates of Operaon must be led with the DOB borough oce in
the establishment borough.
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5. Agency Contact Informaon
Department of Buildings
www.nyc.gov/buildings
Borough Oce Construcon Units:
Fire Department of New York
www.nyc.gov/fdny
Bureau of Fire Prevenon
9 MetroTech Center, 1st Floor
Brooklyn, New York 11201
(718) 999-2436
lppa@fdny.nyc.gov
Enforcement Unit
9 MetroTech Center, 1
st
Floor (Entrance on Flatbush Avenue)
Brooklyn, New York 11201
(718) 999-1378
New York City Government Informaon
hp://www.nyc.gov/311
3-1-1 (from within the City)
(212) NEW-YORK (from outside of the City)
(212) 639 -9675
Manhaan
280 Broadway, 3rd Fl.
New York, NY 10007
(212) 566-5232
Bronx
1932 Arthur Ave., 5th Fl.
Bronx, NY 10457
(718) 579-6905
Brooklyn
210 Joralemon Street, 8th Fl.
Brooklyn, NY 11201
(718) 802-3685
Queens
120-55 Queens Blvd.
Kew Gardens, NY 11424
(718) 286-0610
Staten Island
10 Richmond Terrace,
Borough Hall, 2nd Fl.
Staten Island, NY 10301
(718) 816-2209