Your complete guide to converting to natural gas.
We make it easy for you to save money,
help the environment and achieve peace of mind.
Rebates can open up
even more options.
We provide valuable incentives and rebates
on high-efficiency equipment to make it easier for your
family to save, year-in and year-out. View the
Eligible Heating Equipment and Pricing List
which includes a listing of available incentives and rebates.
Asking the right questions
to design your system.
Use the Questions to Ask Your Plumber
quick reference guide to help you get the most
out of your discussion.
Determine the availability of gas in your neighborhood.
Getting started is as simple as a phone call. Before you begin the conversion process, it’s important to
determine how far away your home is from the natural gas line. Call 1-877-MyNGrid (877-696-4743)
and we will analyze the availability of gas in your area.
Let us help you select a plumber.
It’s important to work with a qualified, licensed plumbing and heating professional when converting your
home to natural gas.
And, National Grid can make it easy.
• If you have already selected a plumber, contact them directly to start the conversion process.
• Or, call 1-877-MyNGrid to request contact information for
one or more of our National Grid Value Plus Installers.
Choosing the right equipment for your home.
Now that you’ve selected a plumber, you will work with them to select the optimal heating system.
Explore all options with your plumber to design the best system for your home.
This guide provides the information and forms that you will need to convert your home
to clean, efficient natural gas. And, National Grid will be right beside you every step of the way.
UNDERSTANDING YOUR OPTIONS
Keeping you on track.
Use the Conversion Checklist
to mark all the steps that you complete.
CONVERTING YOUR HOME
Submit the Residential Gas Service Agreement
and get started.
Now that you have selected your plumbing and heating professional,
and understand your options and costs, it’s simple to get the
conversion process underway.
Print the Residential Gas Service Agreement form
and working with your plumber, fill it out and email it to
[email protected] or fax it to 315-460-9033. You may also mail it to
National Grid, 40 Sylvan Rd, Waltham, MA 02451 Attn: NESales (E1).
Energy-efficiency heating and control rebates.
We offer rebates on qualifying energy-efficiency equipment for residential, commercial, and multifamily gas
heating customers. Installing high-efficiency equipment helps you reduce energy usage, lower your energy bills
and ensure a cleaner, “greener” future!
To submit your rebate applications online or print and mail:
Massachusetts customers visit ngrid.com/ma-rebates
Rhode Island customers visit ngrid.com/ri-rebates
Incentives on high-efficiency equipment are limited and available on a first-come, first-serve basis.
To better understand what you
must do during the rest of this
process, please review the
Roles & Responsibilities
quick reference guide.
Your home’s conversion is now underway.
This is what you should expect to happen:
1
We will review your agreement, design your project, apply for
permits, and provide you with an estimated installation date.
We will install the gas service line to your home then loom
and seed (MA only).
Your plumber will install your new heating equipment.
Your plumber will schedule an inspection with your local
municipality.
You will be asked to call the National Grid Customer Service
center to schedule an appointment to install your meter.
2
3
4
5
REAPING THE REWARDS
Congratulations!
Now that you have converted to natural gas you are
benefiting from:
• the tremendous price advantage compared
with heating oil to cut utility bills,
• lower CO
2
emissions to preserve the planet,
• greater reliability and convenience,
• less soot for a cleaner home.
Don’t stop there – take advantage of these valuable incentives.
Claim applicable rebates and rewards by:
Submitting your rebate application online:
Massachusetts customers visit ngrid.com/ma-rebates
Rhode Island customers visit ngrid.com/ri-rebates
If you selected a Burnham Boiler, visit conversionprogram.net clicking on
“Register My Owner Rebate” and using your Order Number provided by your plumber,
as well as your equipment model and serial number.
That’s it!
Your home is now energy efficient and saving you money!
QUESTIONS
National Grid will be right beside you every step of the way.
If you have any questions, please contact us at: 1-877-MyNGrid
?
Questions to Ask Your Plumber
Explore all options to design the best system for your home.
What type and size equipment will I need?
(A heat loss analysis is the best way to determine the type and size of equipment needed.)
________________________________________________________________________
Is a Conversion Burner an option?
________________________________________________________________________
Can I install high-efficiency equipment?
________________________________________________________________________
Will I need to install a chimney liner?
________________________________________________________________________
What options do I have for my existing oil tank after I convert?
________________________________________________________________________
What equipment venting options do I have?
________________________________________________________________________
When should I cancel my oil delivery?
________________________________________________________________________
Questions
National Grid will be right beside you every step of the way.
If you have any questions, please contact us at: 1-877-MyNGrid
roles & resPonsibilities
Working together, we can make this process easy and rewarding.
National Grid’s responsibility:
• reviewing your application,
• designing your project,
• applying for the necessary permits from
your municipality to excavate on your
street and property,
• providing you with an estimated installation
date once the permits have been received,
• installing the gas service line to your home,
• loom and seed (MA only),
• temporarily patching the road to make
the excavation area safe,
• installing your home’s gas meter,
• performing nal road restoration
(weather permitting).
The plumber’s responsibility:
• provide quote for their work,
• install gas equipment,
• correctly size the best heating system
for your home.
Your responsibility:
• obtain a plumber,
• complete and submit a Residential
Gas Service Agreement form,
• send in a payment (if applicable),
• cancel your oil delivery when new
equipment and meter are installed.
Questions
National Grid will be right beside you every step of the way.
If you have any questions, please contact us at: 1-877-MyNGrid
conversion checklist
Track your progress to ensure that you complete all conversion steps.
Called National Grid to determine the availability of natural gas.
Selected a qualied, licensed plumber.
Worked with my plumber to select equipment.
Submitted the Residential Gas Service Agreement Form to National Grid.
Ordered equipment through my plumber.
Submitted the high-efciency rebate application
(if applicable).
Paid invoice for service installation.
Scheduled installation with my plumber.
Claimed all applicable incentives.
Cancelled oil deliveries.
Questions
National Grid will be right beside you every step of the way.
If you have any questions, please contact us at: 1-877-MyNGrid
Massachusetts and Rhode Island Eligible Residential Heating Equipment and Pricing
Oer eective:
April 1 - December 31, 2017
National Grid requires contractors to supply customers with the most ecient equipment models available for their home.
All Equipment is required to be ordered online at www.conversionprogram.net
EE5116 (3/10/17) MA/RI
Customer acknowledges that Contractor is fully responsible to Customer for the installation and sizing of the heating equipment and that National Grid makes no warranties,
guaranties or representations with regard to Contractor’s installation. All oers are subject to terms and conditions and are subject to withdrawal by National Grid at any time.
Oers for Massachusetts and Rhode Island customers only who reside in National Grid territory and where National Grid service is available.
Contractor accepts full responsibility for selected equipment specication and will pay a re-stocking fee for any equipment requiring reorder due to incorrect specications.
Contractor will coordinate delivery of said equipment with National Grid designated distributor. Contractor acknowledges that selected equipment will be provided by National
Grid to the customer listed above. Contractor agrees to support the manufacturer’s warranty for specied equipment for a period of one year from the date of installation.
Owner acknowledges that National Grid is providing heating equipment for owner to convert to natural gas heat. If the owner fails to have the equipment installed by a qualied
contractor within 14 days of delivery, the owner and contractor shall be liable for the cost of the equipment. Equipment oer is available to homeowners who do not currently
heat with gas where National Grid service is available. For MA & RI state and local taxes are applicable.
202NlL-TEI2
203NIL-TEI2
204NIL-TEI2
205NIL-TEI2
206NIL-TEI2
Forced Hot Water
Mid-Eciency, Series 2
Model # Input AFUE
37,500
62,000
96,000
130,000
164,000
82.3%
82.6%
82.3%
82.0%
82.0%
$1,546.47
$1,732.08
$1,859.23
$2,091.44
$2,408.15
MA
Upcharge
6.25% Tax
Included
$1,455.50
$1,630.19
$1,749.87
$1,968.41
$2,266.49
Equipment
Price
MA
EE
Mail-In
Rebates
$0
$0
$0
$0
$0
Visa Rebate
Card
$ 580.00
$ 715.00
$ 765.00
$ 895.00
$1,050.00
$1,557.39
$1,744.30
$1,872.36
$2,106.20
$2,425.15
RI
Upcharge
7.0% Tax
Included
RI
EE
Mail-In
Rebates
$0
$0
$0
$0
$0
AUD1A040A9241B
AUD1A060A9241B
AUD1B080A9241B
AUD1B100A9361B
AUD1D120A9601B
AUH2B060A9V3VB
AUH2B080A9V3VB
S9V2C100U4PSAA
S9V2C120U5PSAA
AUC1B040A9241A
AUC1B060A9361A
AUC1B080A9421A
AUC1C100A9481A
AUC1D120A9601A
Furnace Standard
Equipment
Furnace Ultra-High Eciency
Equipment ENERGY STAR
®
with Electronically
Commutated Motor
Furnace High Eciency
Equipment
40,000
60,000
80,000
100,000
120,000
60,000
80,000
100,000
120,000
40,000
60,000
80,000
100,000
120,000
80.0%
80.0%
80.0%
80.0%
80.0%
97.0%
97.0%
96.7%
96.7%
92.1%
92.1%
92.1%
92.1%
92.1%
$ 369.75
$ 396.31
$ 422.88
$ 439.88
$ 484.50
$1,236.75
$1,304.75
$1,517.25
$1,616.06
$ 634.31
$ 659.81
$ 671.50
$ 763.94
$ 879.75
$ 348.00
$ 373.00
$ 398.00
$ 414.00
$ 456.00
$1,164.00
$1,228.00
$1,428.00
$1,521.00
$ 597.00
$ 621.00
$ 632.00
$ 719.00
$ 828.00
$0
$0
$0
$0
$0
$ 600
$ 600
$ 300
$ 300
$0
$0
$0
$0
$0
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
$ 372.36
$ 399.11
$ 425.86
$ 442.98
$ 487.92
$1,245.48
$1,313.96
$1,527.96
$1,627.47
$ 638.79
$ 664.47
$ 676.24
$ 769.33
$ 885.96
$0
$0
$0
$0
$0
$ 300
$ 300
$ 0
$ 0
$0
$0
$0
$0
$0
Sizes 207-210: See Portal for Inputs / AFUE’s / Pricing
ESC3NI-TS
ESC4NI-TS
ESC5NI-TS
ESC6NI-TS
PIN4SNI-ME2
PIN5SNI-ME2
PIN6SNI-ME2
PIN7SNI-ME2
IN3PVNI-M2
IN4PVNI-M2
IN5PVNI-M2
IN6PVNI-M2
ALP080W-4T02
ALP105W-4T02
ALP150W-4T02
ALP210W-4T02
ALP285F-4T07
K2FTC-155 (Combi)
ES23NI-T
ES24NI-T
ES25NI-T
ES26NI-T
Steam HE Natural Draft,
Independence Series
Steam HE Induced
Draft/Power Vent,
Independence Series
Alpine Series
ENERGY STAR
®
High Eciency
Forced Hot Water,
Direct Vent, Sealed
Combustion, Mid-Eciency,
ESC Series
Forced Hot Water HE
Natural Draft, ES-2 Series
61,000
91,000
122,000
152,000
105,000
140,000
175,000
210,000
62,000
105,000
140,000
175,000
80,000
105,000
150,000
210,000
285,000
155,000
70,000
105,000
140,000
175,000
85.5%
85.4%
85.3%
85.2%
82.0%
82.0%
82.1%
82.1%
83.2%
82.2%
82.2%
82.2%
95.0%
95.0%
95.0%
95.0%
95.0%
95.0%
85.0%
85.0%
85.0%
85.0%
$2,053.93
$2,179.56
$2,416.94
$2,732.93
$2,328.51
$2,669.65
$3,006.11
$3,307.27
$2,169.29
$2,504.17
$2,928.47
$3,291.60
$2,625.30
$2,898.44
$3,352.36
$3,763.05
$5,204.08
$2,971.81
$1,815.15
$1,988.88
$2,226.30
$2,542.32
$1,933.11
$2,051.35
$2,274.77
$2,572.17
$2,191.54
$2,512.61
$2,829.28
$3,112.72
$2,041.69
$2,356.87
$2,756.21
$3,097.97
$2,470.87
$2,727.94
$3,155.17
$3,541.70
$4,897.96
$2,797.00
$1,708.38
$1,871.89
$2,095.34
$2,392.77
$ 0
$ 0
$ 0
$ 0
$ 0
$ 0
$ 0
$ 0
$ 0
$ 0
$ 0
$ 0
$1,500
$1,500
$1,500
$1,500
$1,500
$1,600
$ 0
$ 0
$ 0
$ 0
$ 705.00
$ 695.00
$ 765.00
$ 820.00
$ 925.00
$1,075.00
$1,210.00
$1,335.00
$ 605.00
$ 690.00
$ 810.00
$ 915.00
$ 325.00
$ 500.00
$ 500.00
$ 600.00
$1,000.00
$ 300.00
$ 475.00
$ 510.00
$ 585.00
$ 695.00
$2,068.43
$2,194.94
$2,434.00
$2,752.22
$2,344.95
$2,688.50
$3,027.33
$3,330.61
$2,184.60
$2,521.85
$2,949.14
$3,314.83
$2,643.83
$2,918.89
$3,376.03
$3,789.61
$5,240.82
$2,992.79
$1,827.97
$2,002.92
$2,242.01
$2,560.27
$ 0
$ 0
$ 0
$ 0
$ 0
$ 0
$ 0
$ 0
$ 0
$ 0
$ 0
$ 0
$ 700
$ 700
$ 700
$ 700
$ 700
$1,000
$ 0
$ 0
$ 0
$ 0
Sizes ESC7-ESC9: See Portal for Inputs / AFUE’s / Pricing
See Portal for Larger Size ES Series ES27-ES29
Alpine 399,000 - 800,000 BTU Input see Portal for Pricing
K2FT Combi
AMERICAN STANDARD EQUIPMENT
BURNHAM HIGH EFFICIENCY BOILERS
BURNHAM
STANDARD BOILERS
Massachusetts
Residential Gas Service Agreement - 2017
Email form to: [email protected] Fax form to: 315-460-9033
Mail form to: National Grid, 40 Sylvan Rd., Waltham, MA 02451 Attn: Inside Sales (E1)
Highlighted elds MUST be completed by applicant/contractor or job cannot be processed.
Contact Information
Applicant Name:
Premise Address:
City, State, Zip:
Mailing Address:
Contact Phone:
Alternate Phone:
Email Address:
Contractor Name:
Contractor Address:
Contractor Phone:
This agreement is subject to the Terms and Conditions on the back of this agreement. Boston Gas Company d/b/a National Grid, Colonial Gas Company d/b/a National Grid and
Essex Gas Companyd/b/a National Grid (National Grid) agrees to install a gas service to the above location (Premises). I understand that I may cancel this agreement, without obligation,
at anytime prior to the installation of the gas service line. I hereby authorize National Grid to install a natural gas service line to the address noted above.
PAYMENT INFORMATION: Please do not send payment along with this contract. An invoice will be generated upon receipt of this application
with the option to pay by check or credit card (Western Union transaction fees will apply). Please note: all invoices must be paid within thirty days.
Owner/Applicant Signature: _______________________________________________________________ Date: ___________________________
Contractor Signature: _____________________________________________________________________ Date:___________________________
EE5140 (2/9/17) MA (Pg. 1 of 2 MA)
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
House square footage: ________________
Mtr. location #: ___________ Distance of house to street: __________
Distance from front ( ____ right ____ left ) corner of house: __________
Connection from (Street Name): ____________________________
Parking restrictions: ______________________________________
Conditions on private property along proposed service route
(check all that apply):
Wall Flower Beds Walkway Driveway
Sprinkler Trees
Underground electric/phone/cable
Waterline
Septic (incl. plan)
Ledge/Rock
Underground Oil Tank
None of the above
Target Date: _______________________
Target/Comp ID: _______________________
Work Order #: _______________________ _______ Easement
Permits:
Town State Conservation Private Road
Describe work requested:
___________________________________________________________
___________________________________________________________
Project Information
Type:
New Construction
Existing House No gas
Work Requested (check all that apply):
New Service Line
Additional meters
Trenching by National Grid:
Existing Service Info (if applicable):
Service Size __________ Meter Riser Size __________
Existing meter location
Customer contribution:* $___________________________________
Existing House w/Gas
Existing House with
unused gas line
Outside Inside
Modify service
Upgrade meter(s)
No Yes
All grey shaded areas are
for company use
(if dierent from
service address)
Gas Load Gas Equipment
(Please indicate below if
equipment is Existing = E or New = N)
____ # Units
____ Individual meters ____ Heating ____ Generator
____ Heat ____ Water Htg. ____ Grill
____ Non-heat ____ Cooking ____ Light
____ House meter ____ Drying ____ Pool Htr.
____ Single meters ____ Fireplace ____ Garage Htr.
Planned Equipment installation date ________ / ________ / ________
Framing complete date
(New Construction)
:_______________
Single family
Multi family
Mtr. 1
Mtr. 2
Mtr. 3
Mtr. 4
Mtr. 5
TOTAL
Unit BTU/HR Heating Rate Mtr. Size
BTU
__________________ __________________
Cross Street Cross Street
_________________________________
Street Name
1
2
3
9
8
7
4 5 6
Site Information
Surrounding Area: Wetlands/water Undeveloped Public Road Historic Urban Private Roadway Nature Preserve
Corner Lot
(Please mark for meter location and indicate street and cross street names)
Reviewed by: ______________________________________________________________________________ Date:___________________________
*Customer quote is valid for 90 days from the date this Agreement is
sent to the customer. After 90 days, this amount is no longer valid and
is subject to change.
Terms and Conditions of Residential Gas Service Agreement
1. Applicant agrees to pay National Grid to aid in the construction of the natural gas service line and associated main work required to provide service
to the Premises. In the event that the actual service line length exceeds the estimated footage, National Grid may bill the property owner at a rate of
(Excess Footage Fee) over the estimated service line length.
2. Once the meter is set, the Applicant becomes the customer of record and National Grid will commence billing the Applicant. The Applicant agrees
to pay for gas service pursuant to the applicable rate classication and in accordance with National Grid’s Terms and Conditions, as led from time
to time with the Massachusetts Department of Public Utilities.
3. National Grid will take reasonable measures to minimize damage to Applicant’s property. For existing structures, National Grid will loam and reseed
excavated areas and patch disturbed asphalt. Applicant is responsible for maintaining all reseeded areas.
4. National Grid will install the necessary natural gas distribution system to the site, subject to weather conditions and all federal, state and local codes
and permit requirements.
5. Notwithstanding the foregoing, National Grid may, at any time, terminate this Agreement without any further obligations, in the event of one of the
following “Triggering Conditions”: (a) it discovers that there is no active natural gas main in close proximity to Applicant’s property for which a service
connection can be made in a reasonably cost eective manner (b) it discovers conditions (including, without limitation, ledge, steep grades, and
retaining walls), that would, in National Grid’s judgment, materially increase the cost of installation, or (c) the fees for the required permits are
signicantly in excess of what is typical for such work (d) National Grid is unable to obtain the necessary permits to install the gas service line. In the
event of a Triggering Condition, National Grid shall consider any Applicant proposals for an adjustment of price.
6. National Grid will not be responsible for delays or damages associated with the installation of a gas service line due to weather or the issuance of
permits, nor will it be responsible for damages attributable to unforeseen conditions beyond its control.
7. (New Construction Only) Applicant shall construct, or cause the construction of all necessary water lines, sewer lines, roads and electrical lines,
and will perform other necessary work required to prepare the site for the installation.
8. Applicant shall provide all easements and rights-of-way necessary for National Grid to install natural gas distribution lines required to provide service
to the Premises.
9. National Grid will accept or modify the meter location shown on the front of this form based upon its installation requirements.
10. Applicant assumes full and complete responsibility for any and all costs associated with any environmental contamination encountered by
National Grid during the installation, including but not limited to the costs to clean up or remediate such contamination, provided that this
provision shall not apply to environmental contamination caused by any employee, contractor, agent, or representative of National Grid.
11. In the event that environmental contamination is encountered during the installation, all work shall cease and National Grid shall provide oral and
written notice to the Applicant within a reasonable time. Thereafter, National Grid shall have no further obligations under this agreement, provided
that this provision shall not apply to environmental contamination caused by any employee, contractor, agent, or representative of National Grid.
12. Applicant shall, to the fullest extent permitted by law, indemnify, hold harmless and release National Grid, its parent company, aliates and
subsidiaries and their respective directors, ocers, employees, agents, servants, representatives, successors and assigns from and against all
claims, demands, liabilities or expenses related to environmental contamination at or in the vicinity of the Premises, provided that this provision
shall not apply to environmental contamination caused by any employee, contractor, agent, or representative of National Grid. This indemnity and
release provision survives the expiration or termination of the Agreement and extends to the respective successors and assigns of National Grid
and Applicant.
13. National Grid shall own the natural gas distribution system up to the outlet side of each individual customer meter.
14. All installations where excavating and back lling are to be performed by Applicant or his/her designee will be performed in compliance with
National Grid’s specications, and the installation shall not commence until said trench is inspected and accepted by a representative of National Grid.
15. In the event that the gas equipment identied on the front of this agreement is not installed and in use within six months of the date of installation of
the service line, the Applicant agrees to pay National Grid for the cost of installing all gas lines necessary to serve Premises, minus any prior
contribution in aid of construction made to National Grid.
16. Prior to the start of the work described on the front of this agreement, Applicant is responsible for marking out any underground facilities on their
property that are not marked out as a result of National Grid’s notication of the Dig Safe system.
17. This Agreement may be modied only by a writing signed by National Grid and Applicant; any verbal representations or modications by
National Grid employees or others shall be null and void.
18. The laws of the Commonwealth of Massachusetts shall govern this Agreement.
19. If any terms of this Agreement or portions thereof are declared or become invalid or unenforceable, the remainder of this Agreement shall continue
in full force and eect.
20. *Customer quote is valid for 90 days from the date this Agreement is sent to the customer. After 90 days, this amount is no longer valid and is
subject to change.
EE5140 (2/9/17) MA (Pg. 2 of 2 MA)