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What I Know Now That I Didn’t Know Then
By Former AREC Commissioner Karen C. Crowson
My past six years of service on the Arkansas Real Estate Com-
mission (AREC) has by far been the most rewarding experience
of my real estate career. I was given opportunities to grow pro-
fessionally and personally. I am grateful to the Arkansas REAL-
TORS® Association for giving me the opportunity to serve a
second term. e three year terms we have in Arkansas can be
a hindrance to Commissioners who want to be involved in the
Association of Real Estate License Law Ocials (ARELLO).
Many jurisdictions have longer terms for their Commissioners.
AREC Executive Director Gary Isom encouraged me to get
involved in ARELLO leadership in my very rst year. I was
fortunate to have a great mentor in Gary as he was moving up
the leadership ladder with ARELLO. Gary served as ARELLO
President in 2010. Just two years later, due to a unique set of
circumstances, I was elected as 2012 ARELLO President.
In my role as President, I had the opportunity to meet with
licensees across our globe which included Canada (Nova Scotia
and Newfoundland), South Africa (where I was asked to speak
to a government forum between ocials and licensees), and
Japanese and Chinese delegations who were in the US discover-
ing the way we regulate the real estate industry. ese meetings
reinforced the belief I already had that our regulations not only
protect the public but also benet me as a licensee.
When I took that rst oath of oce as a Commissioner, I
knew my duties would include serving at the hearings when a
licensee was charged with violating the License Law. After serv-
ing many years with ARA Professional Standards Committee,
I thought this would be fairly easy. I had served on many Pro
Standards hearing panels both as a panel member and Chair. I
realized very quickly that I had much to learn about the pro-
cess and manner in which we would hear each case. Again,
this is where ARELLO membership is valuable to our Commis-
sioners. ARELLO administers Commissioner College for its
Commission members, training them in the art of the hearing
process and the regulation of the real estate industry.
I have learned that Arkansas is blessed to have a wonder-
ful working relationship between the REALTOR® association,
the Commission and all licensees. I can tell you that sta at
AREC are truly concerned that licensees have a working knowl-
edge of our laws and regulations. AREC hearings provide the
best knowledge regarding law violations. e agents in my of-
ce have benetted from the wealth of material for sales meet-
ing topics I received. All hearings are open to the public and I
would encourage every licensee to attend.
I have learned that Commissioners are very involved in the
creation and presentation of proposed laws and regulations. In
the past two sessions we have seen passage of new laws that
protect the public and aid our industry. e new Broker edu-
cation program will go a long way toward developing Brokers
who know how to operate with a keen awareness of our law and
regulations.
More than anything, it's about the relationships developed by
serving together. I have learned much from those I have served
with. Each Commissioner has a dierent approach to asking
questions during the hearing process, which enabled us to usu-
ally arrive at a consensus fairly quickly in deliberation. And,
in tribute to my friend, Tina Daniel, (I am sure those of you
who've attended one of her classes can relate) her Columbo-
style of asking questions left many respondents with their heads
spinning from not knowing what hit them.
Finally, I've learned that I have to use care in all my transac-
tions and to expect the unexpected. Many times in the past six
years, I've thought to myself that complaints from the public
can occur so easily; even when we try so hard to do the right
thing. But, I've also learned that we have friends at AREC who
are always willing to answer our questions and would prefer that
we ask, rather than ending up in the complaint process.
Commissioner Trammell, CRB, CRS, GRI, found-
ed Trammell and Company Realtors of Little
Rock in August 1978. During his 40 years in the
industry, he has served as Area Management Broker for the De-
partment of Housing and Urban Development and Property
Management Broker for the Department of Veterans Aairs.
Commissioner Trammell’s area of expertise spans the real es-
tate industry; however, his primary focus is in REO listings and
sales. He works with multiple asset management companies,
assisting them in reselling their assets to the public. In addition
to his broker/agent duties, Commissioner Trammell is also a
Certied Residential Appraiser.
Commissioner Trammell has held numerous leadership roles
in both local and state associations, including President of the
Little Rock Realtors Association (LRRA), Zone Director of the
Arkansas Realtors Association (ARA) and District Vice Presi-
dent of ARA. He was Arkansas Realtor of the Year in 1992,
when he also became a member of Omega Tau Rho.
Commissioner Trammell’s professional aliations also in-
clude the National Association of Realtors® (NAR) and the Co-
operative Arkansas Realtors Multiple Listing Services. In addi-
tion, he is a Trustee for the ARA’s Political Action Committee
and a member of the ARA’s Legislative Committee.
Commissioner Trammell was born in Little Rock and now
resides in Alexander with his wife of 40 years, Carol, and their
four dogs. ey have two children and two grandchildren.
When not working, Commissioner Trammell enjoys vacation-
ing in Destin, FL, playing golf, and spending time with family
and friends at their home-away-from home - Branson, MO.
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