What happens when urgent care is needed?
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Urgent care is needed when a condition occurs suddenly and
unexpectedly; requires prompt diagnosis or treatment; and in
the absence of immediate care, the individual could reasonably
be expected to suffer chronic illness, prolonged impairment or
require a more hazardous treatment.
When a class member fully represented by CAB is in the
hospital and requires urgent care:
1. Contact CAB directly by telephone at 718-477-8800
2. Primary health contact completes the Medical Consent
Overview form; faxes to the CAB Staten Island Office at
718-477-8805
3. All questions on the Overview
form should be answered to
prevent delays; however, responses to some questions will
be abbreviated since CAB will obtain supplemental
information directly from the physician via telephone