Dated: January 31, 2012
Active Representation
Informed Consent for “Professional Medical
Treatment” when CAB fully represents the Class
Member
Willowbrook Considerations: Do Not Resuscitate
(DNR), Do Not Intubate (DNI), Life Sustaining
Treatment (LST)
1
Active Representation
Important Reference:
Willowbrook Active Representation
Correspondence dated 9/30/2011 posted
on the
Beyond Willowbrook
website
Updates prior memoranda related to sign
off on movements, plans of care and
treatment on behalf of Willowbrook class
members
3
Active Representation
Is…
4
Is not…
Per the Willowbrook
Permanent Injunction,
Correspondent
participation with the
program planning team
in planning and
evaluating the person’s
plan of services; and/or
visits the class member
at least annually
Merely signing consent
forms sent through the
mail or receiving phone
calls initiated by staff
with no other
involvement
Representation is
first and foremost for the class member
If the family is not meeting the standard of
active representation, for whatever reason, and the
class member cannot self-advocate, then the class
member should be referred to CAB
5
Active Representation Status: Self-advocate
6
A class member who self-advocates acts as his or her
own correspondent
A class member who self-advocates may also have co-
representation from a family member or the CAB
As a self-advocate, the class member gives his or her own
consent for movements, release of information, participation
in activities, routine medical/dental care, etc.
The class member who self-advocates may also sign for
invasive medical/dental treatment when determined to be
capable of making the decision at hand
When a class member is not a self advocate…
The correspondent would be either…
A parent or legal guardian
Alternate family member
The Consumer Advisory Board (CAB)
7
Active Representation Status: Family full representation
A parent/family member may act as the class member’s
correspondent
The parent/family may also elect to have co-representation
from the CAB
As the correspondent, the parent/family member
gives consent for movements, release of information,
participation in activities, routine medical/dental
care, etc.
The parent/family member acting as correspondent
is also able to sign for invasive medical/dental
treatment
8
Active Representation Status: CAB co-representation
CAB staff attend team meetings and visit programs
CAB is notified along with the self advocate/family of
significant events, including medical, injuries and
incidents
The self-advocate/family retains its responsibility as
correspondent, to review and respond to issues that
require written consent, including informed consent
Therefore, CAB staff do NOT sign plans of care or give
consent for care and treatment for class members they co-
represent
9
Active Representation Status: CAB full representation
The Board acts as correspondent for the class member
The Board provides informed consent for surgery
and/or other invasive treatments; or end of life
decisions
On behalf of the Board, local CAB representatives…
attend team meetings and advocate for the class member
visit the class member
make recommendations to the Board
ensure that the class member is receiving appropriate
services, and that services are consistent with his/her plans;
follow up on identified problems; and
report to the Board
10
Remember:
When CAB fully represents a class member…
The Board acts as correspondent/ surrogate for
the class member
The local CAB representatives provide the
eyes/ears/voice for the Board but are NOT the
correspondent/surrogate
If a surrogate name is needed for any form or
document, enter Consumer Advisory Board (CAB)
11
Willowbrook Concerns
The Willowbrook parties feel that OPWDD is not
ensuring active representation for class members
They feel MSCs and program staff are obliged to be
knowledgeable regarding active representation status for
each class member
They feel providers are not taking timely steps to involve
CAB when class member family members retire/relocate
out of state/age and/or die
12
Willowbrook Concerns
The parties feel that the DDSOs and agencies do not
understand the role of CAB and the different
functions of the local representatives and the Board
itself
The local representative serves as the point person for
DDSOs and voluntary agencies BUT the BOARD is the
deciding body
For example, when surrogate name is requested, enter
“Consumer Advisory Board,” never name of local
representative
13
Willowbrook
Expectations…
Teams should discuss active representation status for
each class member at the semi-annual update and annual
review
The plan of services should reflect whether the class
member self-advocates or whether family member(s) or
the CAB serve as sole advocate or co-representative on
their behalf
If family is involved, the plan of services and follow up
documentation should include the frequency of visits
and/or participation with team members
14
Willowbrook Expectations :
Active Representation Monitoring
15
OPWDD has developed the WillowBrook CAB
Active Representation data system to
maintain information on CAB involvement on
behalf of class members
Service coordination/case management providers
are to report active representation status to the
DDSO Willowbrook liaisons quarterly along with
caseload reporting
The Willowbrook CM/SC should adapt 1 of 2 sample
letter formats with prescribed attachments, located at
http://www.opwdd.ny.gov/willowbrook/hp_willowbrook_activerep.jsp
1
st
letter format is used when CAB is “no rep”
2
nd
letter format is used when CAB already provides co-representation
Attachments:
1. ACTIVE REPRESENTATION RESPONSE FORM
Note: Active Representation options CANNOT be changed
2. Responsibilities of Correspondent
3. Definition of Willowbrook Active Representation
16
When offering CAB to correspondents…
The DDSO Willowbrook liaison and CAB
Executive Director should be cc’d on the
correspondence to the correspondent
Copies of the completed response form should
be forwarded to the DDSO Willowbrook
Liaison and CAB Executive Director
17
When offering CAB to correspondents…
Informed Consent When CAB Fully
Represents the Class Member
Effective 11/23/2005…
19
OPWDD's regulation on informed consent for medical
treatment 14 NYCRR 633.11 was amended to include CAB on
the list of surrogate decision makers
CAB is authorized to make informed consent decisions for a
class member who is not able to make the informed medical
decision and has no other identified surrogate
The following is the order for surrogates:
a legal guardian or health care agent;
an actively involved spouse;
an actively involved parent;
an actively involved adult child;
an actively involved adult sibling;
or actively involved adult family member;
or the CAB for class members for whom it fully
represents; OR
a surrogate decision-making committee (SDMC) or a court
CAB is NOT authorized to give informed
consent for class members…
20
who are able to give informed consent on their
own behalf;
who have a legal guardian, health care agent
[person appointed pursuant to a health care
proxy executed by the individual] or other
actively involved family member to act as
surrogate decision maker; or
when CAB provides co-representation.
CAB will NOT give informed consent…
21
When CAB is the identified surrogate
for a class member…
Depending on the procedure, the provider
submits either the
Dental Consent Overview or
Medical Consent Overview
,
AND CAB Informed
Consent Submission Checklist
Current forms dated [4/15/09] and available on
OPWDD’s website at
http://www.opwdd.ny.gov/hp_cabconsent_index.jsp
The compiled information is submitted via
paper mail to Antonia Ferguson, Executive
Director of the CAB, at 1050 Forest Hill Road,
Staten Island, NY 10314
22
Requesting agencies are expected to
Implement a review protocol for requests for
informed consent, which includes sign off from
administrative or medical supervisory staff
sign off is to be reflected on the CAB Informed
Consent Submission Checklist and Medical /Dental
Consent Overview
Maintain a detailed chronology of contacts
following submission of its request for informed
consent, with local CAB reps and CAB Central
Office in SI
include all dates of verbal or phone contact, questions
from CAB and follow up actions taken by the agency
23
Requesting agencies are expected to
Respond timely to all questions and
requests for information from the
CAB.
Remember ~ All responses to questions
and requests for information must be
reflected in the chronology.
Notify CAB of date of procedure/
treatment AND forward
results/findings to the Executive
Director of the CAB, 1050 Forest
Hill Road, Staten Island, NY 10314
24
Requesting agencies are expected to
Notify DDSOs of all requests for informed
consent to CAB:
Fax the CAB Informed Consent Submission
Checklist to the DDSO Director immediately
after mailing ~ DDSO enters date received in
Box 1
Notify the DDSO Director immediately when
the information packet is returned for
resubmission, or when the signed or declined
consent form is received from CAB ~ DDSO
enters date consent confirmed in Box 3
25
Requesting agencies are expected to
Keep the DDSO informed of status of request
DDSO needs to know if request for informed consent
is still pending after 30 business days
If signed or declined consent has been secured,
DDSO will note on its copy of the CAB Informed
Consent Submission Checklist
If the request is still outstanding, the DDSO
Director or designee will contact Ms. Ferguson
to ascertain the status of the submission
26
WHEN will requesting agencies hear from
CAB?
As a rule, CAB will complete a regular review,
when all required documentation is submitted,
within 21 business days.
Expedited decisions will be made within 8
business days of submission when all required
documentation is submitted.
27
HOW will requesting agencies hear from
CAB?
Once all questions are fully addressed and
information received, the signed or declined
consent will be forwarded via regular mail directly
to the originating requestor as reflected on the
CAB Informed Consent Submission Checklist
along with the local CAB representative
On an exception basis only, CAB will fax the copy
directly to a provider if a faxed consent is accepted by
the health care provider, i.e., hospital, clinic, physician,
etc.
28
What if an alternate surrogate exists?
633.11 allows the requesting agency to seek consent
from the next highest surrogate if the authorized
surrogate is “not reasonably available and willing, and
is not expected to become reasonably available and
willing to make a timely decision given the person’s
medical circumstances.” However, the agency must
document the efforts made to contact the surrogate
IF a surrogate refuses to provide the requested
consent and the agency believes the proposed
treatment would be in the person’s best interest, the
agency should apply for court authorization for the
proposed treatment
29
What happens in an emergency?
For emergency medical treatment, Section 633.11 provides
that:
“Medical, dental, health and hospital services may be
rendered to a person of any age without seeking informed
consent when, in the physician’s judgment, an emergency
exists creating an immediate need for medical attention”
In such cases, the supplier of treatment may accept the
authorization of the chief executive officer of the person’s
residential facility to render treatment
Public health law defines “emergency” as when a person is
in immediate need of medical attention and an attempt to
secure consent would result in delay of treatment that
would increase the risk to the person’s life or health”
30
What happens in an emergency? continued
Before declaring an “emergency”, the hospital/physician will
attempt to reach out to the appropriate surrogate to
obtain informed consent
For a member fully represented by the CAB, the
hospital/physician would reach out to CAB Central Office in
Staten Island, to give notice of the situation
If the CAB cannot be reached or cannot provide consent
given the circumstances, the treatment should be provided
on an “emergency” basis.
Some hospitals/physicians will simply provide such
treatment; others will seek the director’s authorization
pursuant to Section 633.11
31
What happens when urgent care is needed?
32
Urgent care is needed when a condition occurs suddenly and
unexpectedly; requires prompt diagnosis or treatment; and in
the absence of immediate care, the individual could reasonably
be expected to suffer chronic illness, prolonged impairment or
require a more hazardous treatment.
When a class member fully represented by CAB is in the
hospital and requires urgent care:
1. Contact CAB directly by telephone at 718-477-8800
2. Primary health contact completes the Medical Consent
Overview form; faxes to the CAB Staten Island Office at
718-477-8805
3. All questions on the Overview
form should be answered to
prevent delays; however, responses to some questions will
be abbreviated since CAB will obtain supplemental
information directly from the physician via telephone
TIPS to facilitate requests for CAB
informed consent
33
Do not use SDMC forms ~ they will be returned
to the originating requestor.
Failure to submit all required documentation
delays the review, and will result in the return of
the information packet to the originating
requestor for resubmission.
Piecemeal submission will also delay the review
process.
For expedited requests only, fax submissions will
be accepted
Please confirm that the pages received are legible
TIPS to facilitate requests for CAB
informed consent
34
If sedation or anesthesia is required,
include an explanation including type of
anesthesia and risk/benefit information
Always include recent annual medical
assessment and laboratory reports
Provide a listing of current medication ~
remember name and dosage
Any known medication or food allergies
Don’t forget weight information for the
past year
TIPS to facilitate requests for CAB
informed consent
35
Include a statement from the ISP/CFA or
a recent assessment by a qualified
examiner that confirms:
the class member lacks capacity to give informed
consent for the proposed medical treatment and the
basis for the statement
no health care agent, legal guardian, or actively
involved family member is available to grant
informed consent
the class member is fully represented by the
Consumer Advisory Board
TIPS to facilitate requests for CAB
informed consent
36
Work with local CAB representative
immediately when professional medical
treatment is recommended, and
communicate throughout the process
Give advance notice to local CAB
representative of related appointments so
that, if possible, they can attend
Remember to request a status from the
local CAB representative
TIPS to facilitate requests for CAB
informed consent
37
If an expedited decision is needed [within 8
business days of submission], inform the
local CAB representative, and reflect on the
CAB Informed Consent Submission Checklist
and cover letter
Remember to provide the medical
recommendation/justification for the
expedited review
TIPS to facilitate requests for CAB
informed consent
38
Ensure that the primary health services contact
(RN or MD) is available to respond to CAB
questions.
Ensure prompt response to CAB’s inquiries from
the health care provider proposing the treatment
The secondary contact is designated by the
requesting agency ~ it may be the service
coordinator/case manager, residential director or
other agency designee. It is helpful if the
secondary contact is aware and knowledgeable of
the submission
The local CAB rep is NEVER the secondary
contact
TIPS to facilitate requests for CAB
informed consent
39
Seek a second opinion for medical/dental
treatment when questions can be
anticipated
Include all applicable documentation from
these medical/dental consultations to
facilitate the CAB review
What if…
…there is known family who is not the
correspondent for the class member and
has not been active in care and
treatment?
A non-correspondent family member may
be initially passed over in the chain of
surrogate decision makers. However, the
provider must include the name, address
and telephone number of any known family
member in its request to CAB for
informed consent.
40
What if…
…there is a family member who has served as
correspondent for the class member with CAB
co-representation; however, the family is no
longer involved and no other family is
immediately available to serve as
correspondent?
Immediately submit a written request for full
representation to the Executive Director CAB.
CAB is unable to give informed consent until it
serves as the full representative.
If an alternate family member subsequently
indicates a willingness to serve as correspondent,
the issue of co-representation would be revisited.
41
What if…
…the class member has served as his/her own
correspondent with no CAB involvement; however,
the individual is no longer able to provide his/her
own informed consent and no other family is
immediately available to serve as correspondent?
If the class member has not executed a health care proxy,
immediately submit a written request for full
representation to the Executive Director CAB. CAB is
unable to give informed consent until it serves as the full
representative.
If an alternate family member subsequently indicates a
willingness to serve as correspondent, the issue would be
revisited.
42
Is informed consent required for IV
sedation for dental services?
Dental procedures performed under general
anesthesia must go before the CAB for
informed consent.
For dental procedures that require
informed consent in which IV sedation is
required, the informed consent provided by
CAB will cover both the procedure and IV
sedation.
The local representative on behalf of CAB
is able to provide consent for routine dental
procedures when IV sedation is required.
43
Does the primary health services contact
have to be available during evening hours?
Agencies must ensure the primary health
services contact (RN or MD) is available by
telephone to respond to CAB questions, and
facilitate CAB’s communication directly with
the health care provider proposing treatment
These telephone calls will be scheduled with
notice during day or evening hours
Include all communication by the primary
health services contact in the chronology
maintained by the requesting agency
44
Is informed consent required for presedation
when it is required to perform the proposed
medical or dental treatment?
Informed consent for presedation is included
in CAB’s informed consent for the underlying
professional medical treatment.
Once the procedure/treatment is completed,
are there other steps to be taken to finalize
documentation?
The primary health services contact should forward
the results of the procedure to the Executive
Director of the CAB, 1050 Forest Hill Road, Staten
Island, NY 10314.
45
Is it routine care or professional medical
treatment?
Venipuncture, suturing of lacerations and
catheterization of the bladder are routine.
Radiology procedures not involving contrast
are routine; however, radiology procedures
involving contrast with radiopaque dyes or
contrast media require informed consent due
to the risk of allergic reaction.
Sigmoidoscopies, colonoscopy and
endometrial biopsies require informed
consent due to the risk of perforation.
46
Is it routine care or professional medical
treatment?
Biopsies of suspicious skin lesions that
involve scraping are routine; however, those
involving excision procedures would require
informed consent due to the risk of
bleeding and infection, and due to the cuts
that compromise body integrity.
47
Is it routine care or professional medical
treatment?
Reduction and casting of fractures
depends on the situation. If considered
an emergency, care would be covered
under Public Health Law 2504. Routine
recasting does not require informed
consent.
If a break has not healed well and internal
fixation is required, informed consent is
needed for this surgical procedure.
48
Is it routine care or professional
medical treatment?
Aspiration or injection of joints, tendons, or
cysts that involve a fine needle biopsy do
not require informed consent.
Surgical biopsies; fine/core needle biopsies,
i.e., breast, liver; and transurethral biopsies
of the bladder requires informed consent
due to the invasive nature of the
procedures.
Insertion of a central venous catheter for
venous access requires informed consent
due to the intrusive nature of the catheter.
49
For more about Willowbrook informed
consent…
50
Reference the document,
Willowbrook Informed Consent for
Class Members Fully Represented
by the Consumer Advisory Board,
last
updated September 30, 2011
Available on OPWDD’s website as
follows:
Go to http://www.omr.state.ny.us/
Select “News & Publications”
Select “Publications”
See “CAB Informed Consent”
Another important resource for health concerns…
Reference the document,
HEALTH CARE CHOICES:
WHO CAN DECIDE?, issued
March 2011 to learn about…
Informed consent for
professional medical
treatment
health care proxies
DNR Orders
Health Care Decisions Act
for Persons with Mental
Retardation
Living Wills
51
Willowbrook Considerations ~
Do Not Resuscitate (DNR), Do Not Intubate
(DNI), Life Sustaining Treatment (LST)
52
CAB is now an authorized surrogate for DNR/DNI/LST
Effective 6/1/10, the Health Care
Decisions Act (HCDA) process was
changed for all decisions involving the
withholding or withdrawing of life-
sustaining treatment, including
Do Not Resuscitate (DNR),
Do Not Intubate (DNI) or
Life Sustaining Treatment (LST)
HCDA created one set of medical criteria
and one surrogate list for all such
decisions, which includes CAB for class
members fully represented by the CAB
Access additional information at
http://www.opwdd.ny.gov/health/images/hp_fhcda_
memo.pdf
53
Life sustaining treatment means medical
treatment including CPR and artificial
nutrition and hydration which is sustaining
life functions and without which according to
reasonable medical judgment, the patient will
die within a relatively short time period
54
What is life-sustaining treatment?
Article 17-A guardian
Qualified family member [14 NYCRR section
633.10(a)(7)(iv)]
Actively involved spouse
Actively involved parent
Actively involved adult child
Actively involved adult sibling
Actively involved adult family member
CAB
Surrogate Decision-Making Committee
55
Prioritized Surrogate List
Steps in securing DNR Orders and Life
Sustaining Treatment (LST)
56
Step 1Identification of Appropriate 1750-b Surrogate
from Prioritized List
Should be the signer for the class member
Step 21750-b surrogate makes decision to withhold or
withdraw LST, either orally or in writing.
Step 3–Confirm individual’s lack of capacity to make
health care decisions.
Step 4 Determination of Necessary Medical Criteria.
Step 5- Notifications
Step 6- Objections
When CAB is the 17A guardian
When CAB provides full representation for a
class member
Remember: CAB is NOT the 1750-b Surrogate
when CAB provides co-representation
In these instances, the local representative is NOT the
authorized Surrogate and cannot consent to DNR, DNI, LST
but should be kept informed throughout the process
57
When is CAB the 1750-b surrogate?
57
The process begins with a conversation or series of
conversations between the class member, CAB as 1750-b
surrogate, and qualified, trained health care professional
This minimally includes diagnosis, progress, objectives for care,
treatment preferences, CAB position on DNR, DNI, LST
When CAB is 1750-b Surrogate, the request will be made
in a letter issued by Antonia Ferguson, Executive
Director
In lieu of a letter, the request may be made orally in
extenuating situations, i.e., a weekend or holiday
58
How will CAB make a request for DNR/DNI/LST?
58
The MOLST LEGAL REQUIREMENTS CHECKLIST for
Individuals With Developmental Disabilities is completed
first and must accompany the MOLST or DOH Nonhospital
Order
MOLST = Medical Orders for Life Sustaining Treatment
The MOLST LEGAL REQUIREMENTS CHECKLIST confirms
that the appropriate statutory standards have been met per the
Health Care Decisions Act (HCDA)
A Nonhospital DNR order may be documented on either
the DOH Nonhospital DNR form or on the MOLST
59
What documentation is required?
59
The MOLST is an optional form and best used
when the person has serious health conditions
The MOLST is the only authorized form in NYS
for documenting both DNR and DNI orders.
Use of the MOLST should be seriously
considered when a decision has been made to
withhold or withdraw LST other than CPR
60
When should the MOLST be used?
60
When a class member is admitted to the hospital with a DOH
Nonhospital DNR Order, it will be reviewed by the hospital
physician
A new order will be needed when the class member
returns home
A DNR issued on a MOLST form is transferable between
settings
The MOLST form is effective in hospitals, nursing homes,
community settings
Review and renewal of the DNR must be done upon
discharge from the hospital and reflected in Section F of
the MOLST
61
Is a DNR/DNI/LST Order transferable
between home and hospital?
61
A blank MOLST form should never be sent to the 1750-b
Surrogate
It is only appropriate to complete the MOLST after the
MOLST LEGAL REQUIREMENTS CHECKLIST has been
completed
After the MOLST Legal Requirements Checklist has been
completed, the 1750-b Surrogate will determine whether or not
they want the MOLST completed
If the physician will not fill out the form, a staff shall be
designated to completed the MOLST to reflect the decision of the
1750-b Surrogate for the subsequent signature of the physician
62
Who fills out the MOLST form?
62
For more information on Willowbrook
services
Go to OPWDD’s Beyond Willowbrook website
Powerpoint:
Overview of Services for Willowbrook Class Members
Accessed at
http://www.opwdd.ny.gov/willowbrook/hp_willowbrooktraining.jsp
63