20
5.2 Questions and answers
A summary of frequently asked questions and answers:
Causes What to do
I don‘t hear any sound although the TV is switched on and
connected to the TV Connector
No audio input available at
the TV Connector (indicator
light is solid red or blinking
red).
Check if the optical cable
(Toslink) or 3.5mm
(analog) is inserted into
the TV Connector and the
audio source properly.
Check that the audio cable is
inserted at the audio output
of the audio source (e.g. TV).
Blinking red, wrong audio
input format (Dolby or DTS)
from the audio source (e.g.
TV). Switch to Stereo (PCM)
audio format in the audio
settings of your source (e.g.
TV).
The indicator light is solid green but I cannot hear the TV
The TV Connector is not
connected to the hearing
aids.
Connect your hearing aids as
described in chapter 3.5