Join Your Video Visit
Go to “Appointments.”
TAP “Join” to start your video visit.
CLICK “Join your visit” to start
your visit.
Watch the “New to Video Visits?”
instruction video and CLICK
“Equipment setup” to prepare.
“TAP “View My
Doctor Online app”
to download the app.
OPEN the app and sign
in using your kp.org
user ID and password.
If you have trouble signing in, TAP
“Video Visits Temporary Access”
and sign in with your medical record
number.
Go to kp.org/mydoctor/videovisits.
Join on
Computer
Join on
Mobile
Go to kp.org/mydoctor/videovisits.
© 2015, The Permanente Medical Group, Inc. All rights reserved.
Regional Health Education 010731-052 (Revised 8/17) RL 6
STEP
STEP
STEP
Need Help? Go to kp.org/mydoctor/videovisits and click “FAQs and help.”
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