2. technological/accessibility accommodations, including, but not limited to dictating
machines, voice activated equipment, Telecommunication Device for the Deaf (T
DDs),
hand co
ntrols for dictating devices, speakerphones, telephone am
plifiers,
telet
ypewriters (TTY’s), Braille typewriters, orthopedic desk chairs and other adaptive
office furniture, looping systems, etc., as well as architectural modifications. In
recent
years,
digital technology has evolved rapidly and is making the TTY obsolete. To find out
more about these new devices and services please contact the Illinois Deaf and Hard of
Hearing Commission, 1630 S. 6
th
Street, Springfield, IL 62703 or 217-557-4495;
3. assistive care accommodations including the utilization of additional persons such as
readers, drivers, interpreters, and attendants who specifically assist an individual
in
perfor
ming the essential duties of the jo
b.
NOTE: A reasonable accommodation pertains only to the employee and does not include family
members. Some types of accommodations need not be on an individual basis if available at the
work site and if used by two or more individuals will not impede job performance.
V. UNDUE HARDSHIP
A. “
Undue hardship” means significant difficulty or expense in, or resulting from, the provision of an
accomm
odations. It refers to any accommodation that would be unduly costly, extensive,
substantial, or disruptive, or that would fundamentally alter the nature or operation of th
e
busin
ess of the agency.
B. Whether
an accommodation will impose an undue hardship must be analyzed on a case-by-case
basis. Factors to be considered in determining whether an accommodation would impose an
undue hardship on the Department may include, but not be limited to: (1) the nature and net
cost of the accommodation needed; (2) the overall appropriations of the facility or facilities
involved in the provision of the reasonable accommodation, the number of persons employed at
such facility and the effect on expenses and resources; (3) the overall appropriation of the
Department with respect to the number of employees and the number, type, and location of its
facilities; (4) the type of operation or operations of the Department, including the composition,
structure and functions of the workforce of such agency, and the geographic separateness and
administrative or fiscal relationship of the facility or facilities in question to the Department; and
(5)
the impact of the accommodation upon the operation of the facility, including the impact on
the ability of other employees to be able to perform their duties and the impact of the facility’s
ability to conduct business.
C. A requested acc
ommodation may be denied if it is unduly disruptive to other employees or to
the functioning of the business of the agency. To demonstrate the accommodation may be
denied if it is unduly disruptive, the disruption must result from the provision of the
accommodation, not from the fears or prejudices of other employees toward the individual’s
disability. The terms of a collective bargaining agreement may be relevant.
VI. PROC
EDURES FOR PROCESSING REQUESTS FOR REASONABLE ACCOMMODATIONS
A. The determination of reasonable accommodations for qualified employees who require such to
overcome a physical or mental impairment in performance of job duties must be conducted at
the request and with the consultation of the employee
.
1. A person with a disability may be qualified for a position vacancy if the person satisfies
the requisite skills, experience, education, and other job-related requirements of the
employment position, as set forth in standardized Department of Central Management
Service
s’ requirements, and with or without reasonable accommodations can perform
the essential functions of the job.