NYC Housing Connect: Applying for Affordable Housing
[FRONT]
What does it mean for housing to be “affordable”?
Housing is considered affordable when households spend no
more than about one-third of their income on rent. If a family
has to spend more than one-third of their income on rent,
they are considered ‘rent burdened’.
Where to go...
Begin your search for affordable housing at
nyc.gov/housingconnect
What to do…
STEP 1. LOOK
Find affordable housing listings on Housing Connect
or in newspapers.
STEP 2. LEARN
Learn about eligibility and application requirements
STEP 3. APPLY
Register and apply online or mail your application in.
STEP 4. WAIT and PREPARE
It may take 2 to 12 months for applications to be
processed.
STEP 5. QUALIFY
If selected, submit eligibility documents
STEP 6. SIGN or REAPPLY
Rent or buy if you are eligible. If rejected, challenge
via appeal or apply to others.
[FRONT PAGE FOOTER]
New York City Department of Housing Preservation and
Development (HPD)
New York City Housing and Development Corporation (HDC)
June 2020
This document is for informational purposes only. This is not
an application for affordable housing.
For more information, continue reading or visit us online at:
Website: www.nyc.gov/hpd
Visit nyc.gov/housingconnect
to get more information or to
apply online.
Facebook, Twitter, Instagram: @NYCHousing
See back for more information.
NYC Housing Connect: Applying for Affordable Housing
[BACK]
STEP 1. LOOK
Find Affordable Housing Listings
Visit NYC Housing Connect to view all developments
accepting applications. NYC Housing Connect even
includes existing affordable housing units that become
available at turnoverthese are called re-rental units:
nyc.gov/housingconnect
Call 311 and ask for the Affordable Housing Hotline.
Look for advertisements in newspapers and posters at
construction sites.
Contact local community organizations, including Housing
Ambassadors, for help. Find a list of Ambassadors on
HPD’s website: nyc.gov/housing-ambassadors
Read the Ad Carefully
Different affordable housing developments have different
eligibility requirements. You may fall into different
categories for different developments, depending on
your household size and income.
STEP 2. LEARN
Check to See If...
your combined household income is between a
development’s low and high limits. Find HPD
informational guides, including the Income Guide,
at: nyc.gov/hpd/findhousing
your household meets the unit size requirements of
the development.
you need help understanding your credit history.
Visit one of the City’s Financial Empowerment
Centers to learn more: nyc.gov/talkmoney
Find out if you qualify for a preference. Some units are
reserved for people who...
have a mobility, hearing, and/or vision disability.
live in the five boroughs.
live in the same Community District as the
development. Find yours at:
communityprofiles.planning.nyc.gov
work for the City of New York.
STEP 3. APPLY
Apply Online
Create an account on NYC Housing Connect:
nyc.gov/housingconnect
Once you apply, developers will see your profile in real-
time, so it’s important to update your profile any time
your household situation or income changes.
Or Apply Through the Mail
Follow the instructions on the advertisement to request a
paper application by mail.
Answer all of the questions on the application to the best
of your knowledge. False or incomplete information may
disqualify you.
Sign and date your application, or it may be rejected.
Submit your application before the deadline date.
Your Chances of Being Selected are the Same...
whether you apply online or through mail.
no matter when you submit your application, as long
as it is before the deadline.
STEP 4. WAIT and PREPARE
Wait While Applications Are Processed
After the deadline, all of the applications are put into a
random order and assigned a log number.
The developer reviews them in log number order
(starting with those who meet preference categories) and
contacts applicants. See Step 2 for a list of preference
categories.
Prepare While You Wait
A property may receive many thousands of applications.
You may hear about the status of your application within
two to twelve months after the deadline. Use this time to
prepare to have your eligibility reviewed:
use HPD’s informational guides:
nyc.gov/hpd/findhousing
begin saving documents in NYC Housing Connect:
nyc.gov/housingconnect
Remember That You Might Not Hear Back
Because there are so many applications, you may not be
contacted, even if you could have qualified. You are most
likely to be contacted if you are randomly assigned a low
log number or you qualify for a preference.
STEP 5. QUALIFY
Have Your Eligibility Reviewed
If your log number comes up, the developer will contact
you to submit documents. This is to confirm that you
meet eligibility criteria.
Respond immediately, as spots are limited, and you will
only have a few business days to submit your documents.
Receiving a request for eligibility review does NOT
guarantee that you will receive affordable housing.
Submit Documentation
The developer’s request will include a list of all
documents you must provide. Prepare early (see step 4).
If you applied online, you can upload all of your
documents into Housing Connect, to share them directly
with the developer. If you applied on paper, you will be
asked to deliver your documents or submit them by mail.
Wait for Confirmation
After the developer verifies your eligibility, HPD or HDC
will review your file for accuracy. The developer will
contact you if there are questions.
STEP 6. SIGN or REAPPLY
Finalize the lease or purchase
If you are found eligible, you may be offered the choice
to sign a lease or pursue a purchase
Appeal the Decision
If you are found not eligible, you will receive a rejection
notice. If you disagree, follow the instructions on the
rejection notice to appeal the decision.
In writing, explain the reason you believe the rejection
was in error and provide supporting documentation.
The developer will contact you with the result of your
appeal. If you disagree, follow the instructions on the
appeal rejection notice to send a complaint to HPD or
HDC.
Apply to Other Opportunities
Don’t get discouraged if you don’t qualify for a
development. New affordable housing opportunities
become available all the time, and you can apply to as
many as you want.
IMPORTANT:
Do not pay any money or fee at any time to anyone for an
application to any HPD or HDC-sponsored housing project.