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190030_3431012_1
ELECTRICAL SAFETY RECALL
Hoover Dual Power Plus Carpet
Washer Model 12300114
Serial Numbers beginning 1833 and higher
Sold between 24 September 2018 and 24 December 2018 at Godfreys
stores in Australia and New Zealand
Models with serial numbers beginning less than 1833 are not subject to this recall notice
D
e
f
ect
I
n some
i
nstances, t
h
e ru
bb
er sea
l
on t
h
e motor
d
oes not
effectively seal the motor housing. This could allow water to flow
into the motor housing area.
Hazard RISK OF ELECTRIC SHOCK. If the defect occurs while the
product is in use, the user may receive an electric shock causing
serious injury or death.
Action Required Consumers should immediately stop using the
product and return it to their nearest Godfreys store for a full refund
of the purchase price.
Contact Consumers can contract Godfreys (Electrical Home-Aids
Pty Ltd) by calling 1800 815 270 (Australia) Mon-Fri 9:00am –
5:00pm or 0800 282 288 (New Zealand) Mon-Fri 11:00am-7:00pm
(NZDT), via email at productrecall@godfreys.com.au (Australia) or
productrecall@godfreys.co.nz (New Zealand) or go to
www.godfreys.com.au (Australia) or www.godfreys.co.nz (New
Zealand).
For Australian product recall information see
www.recalls.gov.au and see
www.productsafety.tradingstandards.govt.nz for New
Zealand product recall information
Serial number on label, which is located on the back of the
p
roduct
