POLICIES AND PROCEDURES
Confidentiality & The Family Educational Rights and Privacy Act (FERPA)
FERPA is a federal law that guarantees the confidentiality of student records. Student employees must not, under any
circumstances, release student information to anyone (including parents and employers), unless they have been
instructed to do so. Student employees are expected to reframe from discussing student information with family or
friends. Student assistants are not permitted to check into student records, unless it is a required function of the job.
Some student assistants may have access to sensitive and proprietary information. Due to the nature of certain
information, student assistants who are in a sensitive positon may be required to complete an Accurate Background
Check and/or fingerprinting through Live Scan. If this is a requirement, you must inform the students of the appropriate
steps to take. The protection of confidential business information is vital to the interests and the success of Fresno
State. Confidential information should not be shared with anyone without expressed consent. As a student assistant
Supervisor, it is imperative that you train students on the importance of confidentiality.
Student employees who improperly use or disclose confidential information will be subject to disciplinary action, up to
and including termination of employment and legal action.
Note: If a job requires a student to access confidential information, you must have the student complete the Student
Employment Confidentiality Agreement.
Equal Employment Opportunity (EEO)
Fresno State is committed to a respectful work and learning environment characterized by integrity, civility and ethical
behavior by its faculty, staff, and students. The California State University does not discriminate in employment on the
basis of race, color, national origin, gender, age, marital status, religion, mental or physical disability, sexual preference,
pregnancy, or special disabled veteran status (Vietnam era or other covered veteran status). Protection against unlawful
discrimination or harassment in the work place is guaranteed by a number of federal and state civil rights laws, rules,
and regulations, by executive orders, and by university policies. Fresno State’s Policy Statement (in the Equal
Employment and the Equal Opportunity Plan for Individuals with Disabilities, Disabled Veterans, Veterans of the
Vietnam Era, and Other Eligible Veterans) addresses equal opportunity in employment for students.
Fresno State is an Affirmative Action/Equal Opportunity Employer.
Harassment Policy
Harassment on the basis of sex is prohibited by Title VII of the Civil Rights Act as well as Title IX of the Education Act.
Sexual harassment is a violation of Section 703 of Title VII. Sexual harassment refers to the unwanted imposition of
sexual attention usually in the context of a relationship of unequal power, rank, or status, as well as the use of one’s
position of authority in the university to bestow benefits or impose deprivations on another. This applies equally to all
students, staff, faculty, and managers at California State University, Fresno. Harassment includes verbal, nonverbal,
and/or physical conduct that has the intent or effect of unreasonable interference with individuals’ or groups’ education
or work performance. This may also include actions that create an intimidating, hostile, or offensive working or learning
environment. Both men and women can be the victims of sexual harassment.
Student Supervisors or Students who believe they are victims of sexual harassment should contact the Office of the Vice
President for Student Affairs and Dean of Students, (559) 278-2541. The staff can explain the complaint procedures
available to students on our campus. For more information about the complaint process, please contact Marylou Miller,
Associate Vice President of Human Resources, (559) 278-2364. Other resources include the deans and associate deans
who are trained to respond to inquiries.