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VA for Vets
Resume Building Guide
Attachment C – VA FAQs for Administration and Other Job
Applicants
The following selecon of FAQs are displayed on
the VA Careers website and presented here for your
consideraon.
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Q: What does “DEU” mean and how does
it dier from a regular human resources
department?
A:
DEU stands for Delegated Examining Unit.
Within the Veterans Health Administraon
(VHA), there are eight DEUs located throughout
the country servicing VA medical centers. DEUs
announce certain open posions to the public
(via job posngs) that VA facilies do not have the
authority to recruit for. Those posions generally
include non-healthcare or healthcare support
jobs, such as clerks/secretaries, police ocers,
engineers, food service workers, housekeeping
aids, and psychology technicians, to name a
few. Medical center HR departments have the
authority to recruit directly from the public for
professional medical posions, such as physicians,
RNs, LPNs, social workers, psychologists,
pharmacists, etc. Currently, the DEU does not post
job announcements for those types of healthcare
posions.
Q: I have quesons about a job
announcement, such as the dues, tour of
duty, etc. Who should I contact?
A:
Rather than the DEU, you should contact the
HR department at the facility where the posion is
located.
Q: I can’t print the announcement or
required forms. What should I do?
A:
If you do not have access to a computer with
prinng capabilies, you can go to the nearest VA
medical center Human Resources Management
Oce to obtain all of the required forms and a copy
of the announcement.
Q: What happens to my faxed assessment
quesonnaire and supporng documents?
A:
All documents are faxed to the central scanning
center in Macon, GA, where they are matched
to the correct announcement by the vacancy ID
number. The assessment is scanned electronically.
If you have completed your assessment online and
then faxed supporng documents, they will be
matched to your assessment. You should keep a
copy of the fax receipt showing that all pages were
received.
Q: I want to talk to someone at the
DEU about general quesons, but the
voicemail system says that only messages
from preference-eligible Veterans
requesng reconsideraon, as well as
disabled applicants requiring help, will be
answered. Why?
A:
Please review this enre FAQ secon to nd the
answers to your quesons. Detailed instrucons are
also located within each job announcement. If you
sll have quesons, you can contact the VA human
resources oce listed in the announcement.
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Department of Veterans Aairs. FAQs for Administraon and Other Job Applicants General Quesons, Retrieved on July 28,
2011 from hp://www.vacareers.va.gov/resources/faq-other-jobs.asp