Product Import User Guide
Error Message Take these Steps to Correct the Error
The GTIN for a variable measure
product must start with a 9
You selected Y in the IsVariable column. Validate the GTIN is constructed
correctly, modify as needed and resubmit. Otherwise, select N in
IsVariable column.
The GTIN of a purchasable product must
start with 0
A GTIN-14 was assigned to an inner pack, case or pallet, and starts with
1 through 8 (unless it’s a variable measure product, which starts with a
9). A “Y” was entered in the IsPurchasable column for this product, but it
must be changed to a “N” to indicate it is NOT purchasable by the
consumer.
The maximum length of BrandName is
75 characters
Information provided in the BrandName column exceeds the limit of 75
characters (including spaces). Revise to shorten the length.
The maximum length of Comments is
2000 characters
Information provided in the Comments column exceeds the limit of 2000
characters (including spaces). Revise to shorten the length.
The maximum length of SKU is 70
characters
Information provided in the SKU column exceeds the limit of 70
characters (including spaces). Revise to shorten the length.
The net weight of a base cannot exceed
the gross weight
The net weight in NetWeight column must be less than the gross weight
in the GrossWeight column.
The number of child GTINs and valid
quantities is a mismatch and quantities
must be greater than 0
Check the child GTINs listed in the ChildGTINs column and check the
quantities entered in the Quantity column.
The GS1 Company Prefix of the GTIN
specified does not match the selected
Prefix ()
In the GS1CompanyPrefix column, validate that this is the GS1 Company
Prefix used in the GTIN displayed in the GTIN column. Correct as needed,
then resubmit.
The product cannot be both variable
measure and consumer purchasable
Assess the IsVariable and IsPurchasable columns to determine which
column should contain an N.
The quantity of children of an In Use
product should not change
You cannot change the quantity of a higher level packaging item that is in
the In Use status.
The row is flagged as (Create or
Update) and the GTIN (already exists or
does not exist)
Confirm the action in the Action column. If this is a new record, enter
“Create” in the Action column and a new GTIN in the GTIN column. If the
record exists, enter “Update” in the Action column and change the
contents.
The UoM 1 code is not found in the GDD
Code List 6411
The Unit of Measure code must be a valid code.
View the Unit of Measure Code
article for a list of all codes.
This container is variable measure and
it must contain at least one variable
measure product within it
The packaging level identified in the PackagingLevel column requires a
child GTIN in the ChildGTINs column. “Y” was selected in the IsVariable
column, so the childGTIN must also be a variable measure trade item.
This product contains items that are not
In Use. View the hierarchy tab to view
all children and descendants that must
be updated to In Use
Verify the child GTINs listed in the ChildGTINs column are updated
to In Use. Otherwise, retain the status in the Status column as
PreMarket until the ChildGTINs have been updated to In Use.
This product has a parent with a GTIN
assigned so the GTIN cannot be
retracted
You are attempting to retract a GTIN with the PreMarket status, but this
item was added to a higher level packaging item that has a GTIN
assigned. If this “parent” item is in the PreMarket status, you can retract
this parent GTIN first, and then retract the child GTIN.
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Appendix B: “I Received an Error. How Do I Resolve It?”