ADMINISTRATIVE ASSISTANT IV
ADMINISTRATIVE ASSISTANT III
ADMINISTRATIVE ASSISTANT II
ADMINISTRATIVE ASSISTANT I
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MINIMUM QUALIFICATIONS (cont’d)
ADMINISTRATIVE ASSISTANT III
EDUCATION AND EXPERIENCE: Graduation from high school or equivalent education and three years
of progressively responsible relevant work experience which included experience in one or more of the
following areas: maintenance of complex records and files; public/customer relations including explaining
detailed policies, regulations and requirements; preparation and processing of financial and statistical
documents such as payroll, travel, claims and budgeting forms; and assisting staff and management with
projects and activities; OR one year of experience as an Administrative Assistant II in Nevada State service;
OR an equivalent combination of education and experience as described above. (See Special Requirement)
ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES (required at time of application):
Working knowledge of: functions and operation of an administrative office; operation and use of word
processing, spreadsheet, database management and other associated business software. General knowledge
of: principles of supervision and training if applicable to the assignment. Ability to: interpret and apply
complex rules, regulations, policies and procedures to specific problems and situations; receive inquiries
and resolve complaints from staff and program clientele; perform specialized duties in support of program
activities; coordinate communications with other work groups, both within and outside the agency;
organize, coordinate and oversee the work of subordinate staff as required to meet schedules and timelines if
required by the assignment; research information from a variety of departmental and external sources;
compile and update information and prepare reports related to specific program/management activities;
coordinate a variety of projects and assignments; assist agency staff in resolving computer hardware and
software related problems and malfunctions, if applicable to the assignment; and all knowledge, skills and
abilities required at the lower levels.
FULL PERFORMANCE KNOWLEDGE, SKILLS AND ABILITIES (typically acquired on the job):
Working knowledge of: agency mission, functions, programs, activities, and operating policies; eligibility
requirements, applicable regulations and policies related to the program to which assigned; State regulations
and requirements related to purchasing, budget preparation and maintenance, and personnel administration.
ADMINISTRATIVE ASSISTANT II
EDUCATION AND EXPERIENCE: Graduation from high school or equivalent education and two years of
clerical and administrative support experience which included experience in one or more of the following
areas: maintaining records and files; preparing a variety of materials using a personal computer or word
processor; assisting customers in completing forms and applications; and/or performing secretarial duties in
support of professional staff; OR one year of experience as an Administrative Assistant I in Nevada State
service; OR an equivalent combination of education and experience as described above. (See Special
Requirement)
ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES (required at time of application):
Working knowledge of: administrative support functions. General knowledge of: financial and statistical
recordkeeping methods. Ability to: provide administrative support to agency/program staff and managers;
apply complex agency and/or program regulations, requirements and policies to specific situations; receive,
review and process a variety of documents according to established guidelines, policies, regulations and
timelines; type, format and produce technical documents and/or medical/clinical transcription using a
personal computer and appropriate word processing, spreadsheet and/or database management software;
establish, organize and maintain complex filing systems including indexed and cross-referenced materials;
organize clerical assignments and establish appropriate timelines; communicate effectively both orally and
in writing; arrange and schedule meetings and appointments; prepare agendas and take minutes at meetings;
train and supervise subordinate staff as assigned; compile, organize and summarize data for inclusion in
reports; and all knowledge, skills and abilities required at the lower levels.