adcb.com
SCHEDULE
OF FEES
PERSONAL BANKING
Ver.13/November2018
1
All fees are inclusive of 5% VAT, where applicable.
Current
Account
Savings
Account
Call
Account
Account Opening Amount
AED AED 5,000 AED 5,000 AED 5,000
USD USD 1,500 USD 1,500 USD 1,500
Other relevant
currency
USD 1,500
equivalent
USD 1,500
equivalent
USD 1,500
equivalent
Fixed Deposits
Minimum deposit amount:
- In local currency
- In other currency
AED 5,000
USD 1,500 or equivalent
Interest payment on premature withdrawal of xed deposits: In the event of a withdrawal
before the end of a particular tenure, interest will be computed at 1% p.a. less than the
interest rate that is applicable for the actual tenure, and will be payable for the actual number
of days the xed deposit has been maintained, unless provided otherwise in any applicable
supplemental terms and conditions of a specic xed deposit product.
Aspire - Monthly Relationship Fees
Tier Criteria Fees
Tier 1
Total Relationship Balance
1
of AED 20,000
or more
OR
Salary Transfer
2
of AED 15,000 or more
OR
Salary Transfer
2
of AED 5,000-14,999
with ADCB Credit Card/Overdraft/Loan
Free
Tier 2
Salary Transfer
2
of AED 5,000-14,999
without ADCB Credit Card/Overdraft/Loan
OR
Salary Transfer
2
of less than AED 5,000
AED 25
Tier 3
All other Aspire Customers who have
an account and do not fall under
Tier 1 or Tier 2
AED 100
1 Total relationship balance includes xed deposits/market value of investment holdings,
current/savings/call (CASA) monthly average balance.
2 Salary transfer means the salary is transferred to any ADCB account by direct credit.
Salary transfer does not include cash or cheque salary transfers.
SCHEDULE OF FEES
Eective 1
st
February, 2019.
Privilege Club Eligibility Criteria and Relationship Based Fees
Criteria
Monthly Fee for
not maintaining
criteria
Total Relationship Balance
1
of AED 200,000 or more
OR
Salary Transfer
2
of AED 20,000 or more
OR
Mortgage Loan of AED 1 Million or more
AED 150
Excellency Eligibility Criteria
*
and Relationship Based Fees
Criteria
Monthly Fee for
not maintaining
criteria
Maintain a total relationship balance
3
of AED 500,000
AED 200
* The above eligibility criteria are indicative only. ADCB is entitled, at its sole discretion, to
approve/decline a customer’s application to Excellency.
2
1 Total relationship balance includes xed deposits/market value of investment holdings,
current/savings/call (CASA) monthly average balance.
2 Salary transfer means the salary is transferred to any ADCB account by direct credit.
Salary transfer does not include cash or cheque salary transfers.
3 Total Relationship Balance can be maintained across Current accounts, Savings accounts,
Call accounts, Fixed Deposits, Investments at market value and ADCB Securities Portfolio
at market value.
3
Active Saver/Active Saver Plus Accounts
Product Details Fees
Branch Teller Transactions
• Cash Withdrawals
• Funds Transfer within ADCB
• Cash/Cheque Deposits
• Outward Remittance
- Central Bank Transfers
- UAE Telex/Swift
*
charges (all other
countries)
- Cancellations/Amendments
AED 52.50
Free
Free
AED 5.25
AED 78.75
AED 31.50
ADCB Personal Internet Banking
• Credit Card Bill Payment
• Funds Transfer within ADCB
• Outward Remittance
*
- Central Bank Transfers
- UAE Telex/Swift charges (all other
countries)
Free
Free
One free per month,
thereafter AED 1.05
per transaction
One free per month,
thereafter AED 21
per transaction
Inward Remittance
• Credit to Account in AED
• Foreign currency Credit to
Account in AED
Free
AED 10.50
* The above charges are for ‘SHARED’ option only at the bank counter or on ADCB Personal
Internet Banking/Mobile App. The receiving or intermediary banks may deduct additional
charges, if applicable. If you have opted for ‘OUR’ option, an additional corresponding
bank charge of AED 105 for foreign currency fund transfers or AED 1.05 for local currency
(AED) fund transfers will apply at the bank counter or on ADCB Personal Internet Banking/
Mobile App. If the commissions, fees or other charges are passed on to the Bank by the
correspondent or the beneciary bank, then the Bank may debit such amounts from your
account with the Bank post the funds transfer.
4
The cheque charges are only applicable to accounts having chequebook facility.
Account Services Aspire
Privilege
Club
Excellency
Chequebooks (25 leaves)
1 free
chequebook per
year. Additional
chequebooks
will be charged
at AED 52.50
per chequebook
3 free
chequebooks
per quarter.
Additional
chequebooks
will be charged
at AED 52.50
per chequebook
Free
Cheques returned (per instrument/
cheque)
AED 241.50 AED 241.50 AED 241.50
UAEDDS Paying Bank Charge:
• Direct Debit request return due to
insucient funds
AED 26.25 AED 26.25 AED 26.25
Stop payment (per instrument/cheque)
AED 105 AED 105 AED 105
Cheque photocopy:
• Cheque issued less than 1 year ago
• Cheque issued more than 1 year ago
AED 10.50
AED 21
AED 10.50
AED 21
Free
Free
Post dated cheques for collection
(per instrument/cheque):
• Collection
• Withdrawal of cheque
AED 15.75
AED 52.50
AED 15.75
AED 52.50
AED 15.75
AED 52.50
Cash deposit/withdrawal in relevant
foreign currency
0.525% (at)
or minimum
AED 26.25 or
equivalent
0.525% (at)
or minimum
AED 26.25 or
equivalent
0.525% (at)
or minimum
AED 26.25 or
equivalent
Teller services including Cash/Cheque
withdrawals or deposits
AED 52.50 Free Free
Counter Cheques - cash withdrawal
AED 52.50 Free Free
Statement of Account (per cycle)/
Estatement
Free Free Free
Statement of Account (outside the cycle)
AED 26.25
per month
AED 26.25
per month
Free
Utility bill payment through:
• Teller counter
• Mobile App/Personal Internet
Banking/SMS Banking/IVR/ATM
AED 52.50
Free
Free
Free
Free
Free
Standing instructions:
Setting up of Standing Instruction
• Amendment/Cancellation
• Favouring other banks
• Penalty fee for insucient funds
AED 52.50
Free
AED 52.50
AED 105
Free
Free
AED 52.50
AED 105
Free
Free
Free
AED 105
Account closure
AED 105 AED 105 AED 105
Other Banking Services Aspire
Privilege
Club
Excellency
Account balance letter
AED 52.50 AED 52.50 Free
No liability certicate
AED 63 AED 63 Free
Release letter
AED 52.50 AED 52.50 Free
Liability letter issued to government
departments/embassies
AED 63 AED 63 Free
Liability letter issued to nancial
institutions
AED 63 AED 63 Free
* The above charges are for ‘SHARED’ option only at the bank counter or on ADCB Personal
Internet Banking/Mobile App. The receiving or intermediary banks may deduct additional
charges, if applicable. If you have opted for ‘OUR’ option, an additional corresponding
bank charge of AED 105 for foreign currency fund transfers or AED 1.05 for local currency
(AED) fund transfers will apply at the bank counter or on ADCB Personal Internet Banking/
Mobile App. If the commissions, fees or other charges are passed on to the Bank by the
correspondent or the beneciary bank, then the Bank may debit such amounts from your
account with the Bank post the funds transfer. For Xpress Money transfers, charges as
displayed on screen are levied by Xpress Money for the services provided.
** First 6 transactions per month are free.
5
Remittances Aspire
Privilege
Club
Excellency
Inward remittances:
Remittances in UAE
Dirhams:
- Credit to account (in AED)
Remittances in foreign
currency:
- Credit to account (in AED)
- Credit to account (in the
same foreign currency)
Free
AED 10.50
AED 10.50
Free
Free
Free
Free
Free
Free
Outward remittances*:
• Central Bank transfers
• UAE Telex/SWIFT charges
GCC countries/All other
countries
• Cancellations/amendments
AED
5.25
AED
78.75
AED
31.50
AED
1.05
AED
21
-
AED
5.25
AED
31.50
AED
31.50
AED
1.05**
AED
21**
-
AED
5.25**
AED
21**
AED
31.50**
AED
1.05**
AED
21**
-
Swift Copy Charges
AED 15.75 AED 15.75 AED 15.75
Drafts/Banker’s Cheque:
• Issuance
• Stop payment
AED 52.50
AED 52.50
AED 52.50
AED 52.50
Free
AED 42
Transactions with Mumbai and Bangalore Branches Fees
Draft:
- Favouring ADCB Mumbai/Bangalore Branches
- Favouring any other bank
AED 21
AED 26.25
Telegraphic transfers in INR:
- Favouring an account with ADCB
- Favouring ADCB xed deposit, paid in AED
- Favouring beneciaries elsewhere in India
AED 26.25
AED 26.25
AED 78.75
• In AED/USD/GBP/JPY/EUR:
- Favouring an account with ADCB
- Favouring ADCB FCNR deposit, if paid in AED
AED 52.50
AED 26.25
• Favouring ADCB FCNR deposit, if paid in USD, GBP, JPY or EUR:
- If paid in same currency
- If paid in other currencies
AED 26.25
AED 26.25
Bank
counter
Bank
counter
Bank
counter
ADCB
Personal
Internet
Banking/
Mobile App
ADCB
Personal
Internet
Banking/
Mobile App
ADCB
Personal
Internet
Banking/
Mobile App
6
Debit Card
Aspire
Privilege
Club
Excellency
Debit Card issuance:
- Primary Card/
1
st
Supplementary Card
- Additional Supplementary
Debit Card
- Debit Card replacement
(lost/stolen/damaged)
Free
Free
AED 26.25
Free
Free
AED 26.25
Free
Free
Free
Usage fee in UAE at ADCB ATMs:
- Cash withdrawal
- Denial
- Inquiry
- Cash deposit
- Funds transfer
(within same CID)
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Usage fee in UAE at Non-ADCB
ATMs (UAE Switch):
- Cash withdrawal
- Denial
- Inquiry
AED 2.10
AED 2.10
AED 2.10
6 Free
transactions
per month,
AED 2.10 per
additional
transaction
AED 2.10
6 Free
transactions
per month,
AED 2.10 per
additional
transaction
Free
Free
Free
Usage fee in Arab Gulf
Co-operation Countries
(GCC Switch ATMs):
- Cash withdrawal
- Inquiry
AED 6.30
AED 3.15
2 free
transactions
per month,
AED 6.30 per
additional
transaction
2 free
transactions
per month,
AED 3.15 per
additional
transaction
4 free
transactions
per month,
AED 6.30 per
additional
transaction
4 free
transactions
per month,
AED 3.15 per
additional
transaction
Usage fee at international ATMs
i.e. outside UAE and GCC:
- Cash withdrawal
AED 21 AED 21 AED 21
Other charges:
- Foreign Currency transaction
margin
- Copy of sales slip
2%
AED 26.25
2%
AED 26.25
2%
AED 26.25
The above charges are also applicable for Etihad Guest Above Debit Cards issued under
the respective categories.
7
Credit Cards
Fees and Charges Aspire
Privilege
Club
Excellency
Annual Membership fee:
• TouchPoints Innite Card
• Etihad Innite Card
• Etihad Platinum Card
• Traveller World Card
• LuLu Platinum Card
• TouchPoints Platinum Card
• Titanium/Gold/Classic/Standard
Card (all)
• Business Card
- Supplementary Cards (Business)
- Supplementary Cards (other cards)
Not
Applicable
AED 2,625
AED 1,050
AED 1,050
Free
AED 630
Free
AED 208.95
AED 103.95
Free
Not
Applicable
AED 2,625
AED 525
AED 1,050
Free
AED 315
Free
AED 208.95
AED 103.95
Free
Free
AED 1,312.50
Free
AED 1,050
Free
Free
Free
AED 208.95
AED 103.95
Free
Finance charges (per month)
3.25% (retail purchase)
3.50% (cash advance)
Up to 1.50% (Balance Transfer/
Credit Card Loan/Installment Plans)
Overlimit fee
AED 288.75
Late Payment fee
AED 241.50
Cash Advance fee
3.15% or AED 105 (whichever is higher)
Credit Shield fee
1.0395% (of outstanding at billing cycle)
Foreign Currency transaction
margin
0% (for Traveller card)
2.99% (other cards)
Exchange House Payment fee
AED 5.25 (per transaction)
Duplicate Statement fee
AED 26.25
Paper Statement fee
AED 5.25 (per month)
Returned cheque charge
AED 157.50
Outstation cheque processing charge
AED 21
Copy of sales voucher
AED 26.25
Temporary Credit Limit Increase fee
AED 52.50
Foreclosure fee (Balance Transfer/Credit
Card Loan/Installment Plans)
AED 210
Processing fees - 0% Interest Payment
Plans at participating merchants and
Credit Card Loans
AED 52.50
Card Replacement fee
AED 78.75
Payment due date (from statement date
25 days
Minimum payment due
5% or AED 100 (whichever is higher)
Cash advance limit
60% of credit limit
Liability/no liability letter charge
AED 52.50
Please note
No nance charge will be levied (excluding cash advances) in case 100% payment is made on or before
payment due date. Finance charges are levied on all transaction types, calculated on daily closing balance
from transaction date till repayment date. All fees and charges mentioned in this guide are subject to change
without notice and are applicable on each Credit Card held. No refund of annual fees will be made if the
Credit Card is cancelled. Additional expenses, eg: postage, cable, courier, fax, legal fees, etc. will be charged
for where incurred. Charges for services not indicated in this guide are available on request. For any enquiries
on fees, charges, interest rates, etc. please call 600 50 2030. Other terms and conditions apply. The details on
this Service and Price Guide are applicable with eect from 1
st
August 2018 and include all existing charges and
revisions made prior to this date.
8
Loans
Aspire
Privilege
Club
Excellency
Mortgage Loans
Processing fees (of the
loan amount capped at
AED 52,500)
1.05% of loan
amount
1.05% of loan
amount
1.05% of loan
amount
Property swaps
administration fee
AED 1,386 AED 1,386 AED 1,386
Property Insurance
0.042% per year
on property value
0.042% per year
on property value
0.042% per year
on property value
Life Insurance
0.0525% per
month on
outstanding loan
amount
0.0525% per
month on
outstanding loan
amount
0.0525% per
month on
outstanding loan
amount
Life or Property Insurance
assignment fee
AED 5,250 AED 5,250 AED 5,250
Clearance letter
AED 89.25 AED 89.25 AED 89.25
Issuance of No Objection
Certicate (NOC)
AED 89.25 AED 89.25 AED 89.25
Request of Other Letters
AED 89.25 AED 89.25 AED 89.25
Valuation Fees* -
Apartments and Villas
AED 3,150 AED 3,150 AED 3,150
Valuation Fees* -
Construction Loans
AED 5,250 AED 5,250 AED 5,250
Early settlement fees/
Partial settlement fees
3.15% of settled amount
Switch fees, if applicable
Upto 1.05% of loan outstanding
Mortgage loan liability letter
AED 89.25 AED 89.25 AED 89.25
Loan account statement
Free Free Free
Delayed payment penal fees
3.15% of delayed amount.
Maximum AED 735 per month
Other Certicate
AED 78.75 AED 78.75 AED 78.75
Non-standard statement
production/copy of original
documentation
AED 105 AED 105 AED 105
Personal Loans
Processing fees - fresh and buy out loans
1.05% of loan amount.
Minimum AED 525
Processing fees - top ups
1.05% of top up loan amount.
Minimum AED 525
Processing fees - Privilege Club and
Excellency clients
1.05% of loan amount.
Minimum AED 525
Credit life insurance
Up to 1.05% of the loan amount
Early settlement fees/ Partial settlement
fees
1.05% of settled amount.
Maximum AED 10,500
Deferment of installment
AED 105 per deferment
Delayed payment penal fees
2.10% of the delayed amount.
Minimum AED 52.50 and maximum
AED 210 per month
Loan rescheduling fee
AED 262.50
Loan cancellation fee
AED 105
Other document (loan copy, issuing
redemption statement, audit conrmation
etc.) requested by customers
AED 26.25
* Maximum applicable for every instance of valuation.
9
Smart Loans/End use Loans
Processing fees (Salaried)
1.05% of loan amount.
Minimum AED 525
Credit Life Insurance
Up to 1.05% of loan amount
Early settlement fees/Partial settlement
fees
1.05% of settled amount.
Maximum AED 10,500
Replacement of existing post
dated cheques/standing instructions/
repayment account
Free
Change of due date on standing
instructions
AED 26.25
Delayed payment penal fees
2.10% of the delayed amount.
Minimum AED 52.50 and maximum
AED 210 per month
Loan cancellation fee
AED 105
Revolving Overdrafts
Revolving overdrafts fee
AED 210 (Nil for Privilege Club and
Excellency clients)
Minimum interest on overdraft
AED 50
Auto Loans
Processing fees
1.05% of loan amount.
Minimum AED 525
Early settlement fees/Partial settlement
fees
1.05% of settled amount
NOC to Trac Department
Free
Replacement of existing post
dated cheques/ standing instructions/
repayment account
AED 105
Advance payment of installment
1.05% of the advanced payment
Change of due date on standing
instructions
AED 52.50
Loan rescheduling fee
AED 262.50
Late payment penal fees
2.10% of the delayed amount.
Minimum AED 52.50 and maximum
AED 525 per month
Loan Liability Letter
AED 63 (Nil for Excellency customers)
(Nil in case of settlement caused by loss
due to accident/theft)
Release of Term Deposit which is
pledged against auto loan account
Free
Mortgage release letter
Free
Installment deferment charges
AED 105
Cancellation fee
AED 105
10
Contact Centre Numbers
Aspire 600 50 2030
Privilege Club 600 50 8008
Excellency 600 50 2004
)
• Interest will not be paid if amount is less than: AED 15 or USD 5
equivalent per month for Savings/Call Account except for Active Saver/
Active Saver Plus Accounts
• Postal charges as applicable
• For all applicable fees and charges, please visit adcb.com
• Foreign Currency transaction margin is levied on the wholesale foreign
exchange market rate (including any processing fee) that is selected
and applied by card scheme provider on the date of conversion.
Notes
Product Return Policy
Eective 26
th
July, 2015
Product return policy applies to Personal Loans/Personal Finances, Smart
Loans/Smart Finances, Auto Loans/Auto Finances, Overdraft Facilities/Salary
Advance Facilities, Credit Cards (Conventional and Islamic) and all CASA
Accounts (Conventional and Islamic). The terms and conditions are as follows:
The customer must apply for the ‘Product Return’ through the Branch,
Contact centre or in writing to [email protected] within 7 working days
of the loan disbursal or within 30 days of account opening or 30 days from
credit card set up.
For new Personal Loans, Smart Loans and Auto Loans, the facility to return
will result in the loan being cancelled and all fees and charges refunded to
the customer and accrued interest being reversed.
For ‘Top up’ loans, the fees and charges will be reversed and the disbursed
amount will be applied towards reducing the principal amount of the loan.
For Overdrafts, the facility will be cancelled and any fees will be reversed.
For Credit Cards, any fees and charges applied will be reversed but any
usage on the card has to be repaid in full. Usage of the Card refers to Retail
Transactions, Cash Advances, Balance Transfer or Credit Card Loans.
For account closure, fees and charges will be waived if the account is
closed within 30 days from opening.
ADCB shall not bear any responsibility whatsoever in connection with the
exercise of the product return option by the customer.