EcoWater Systems Multi-purpose Filter

Models

ETF2300PF10

ETF2300PF12

OWNER’S MANUAL

How to install, operate and maintain your

EcoWater Systems

Multi-purpose Filter

7355260 (Rev. B 7/3/17)

EcoWater Systems LLC

P.O. Box 64420, St. Paul, MN 55164-0420

www.ecowater.com

Designed, Engineered &

Assembled in the U.S.A.

Systems tested and certified without media

by the Water Quality Association against

CSA B483.1, NSF/ANSI Standard 61, and

NSF/ANSI Standard 372 for low lead content.

ECOWATER

S Y S T E M S

Table of Contents & Safety Guides

that is in a dry location only, grounded and properly

protected by an overcurrent device such as circuit

breaker or fuse.

This system is not intended to be used for treating water

that is microbiologically unsafe or of unknown quality

without adequate disinfection before or after the system.

FCC NOTICE

NOTE: This equipment has been tested and found to

comply with the limits for a Class B digital device, pur-

suant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against

harmful interference in a residential installation. This

equipment generates, uses, and can radiate radio fre-

quency energy and, if not installed and used in accor-

dance with the instructions may cause harmful interfer-

ence to radio communications. However, there is no

guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful inter-

ference to radio or television reception, which can be

determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by

one or more of the following measures:

= Reorient or relocate the receiving antenna.

= Increase the separation between the equipment and

receiver.

= Connect the equipment into an outlet on a circuit dif-

ferent from that to which the receiver is connected.

= Consult the dealer or an experienced radio/TV tech-

nician for help.

Changes or modifications not expressly approved by

EcoWater Systems could void the user’s authority to

operate the equipment.

This device complies with Industry Canada Standard

RSS-210. Operation is subject to the following two con-

ditions: (1) this device may not cause interference, and

(2) this device must accept any interference, including

interference that may cause undesired operation of the

device.

Ce dispositif est conforme avec la norme CNR-210

d’Industrie Canada. Le fonctionnement du dispositif

est sujet aux deux conditions suivantes: (1) le dispositif

ne doit pas causer de brouillage, et (2) le dispositif doit

accepter tous brouillages, incluant tous brouillages qui

peut nuire au bon fonctionnement du dispositif.

European Directive 2002/96/EC requires all

electrical and electronic equipment to be dis-

posed of according to Waste Electrical and

Electronic Equipment (WEEE) requirements.

This directive or similar laws are in place

nationally and can vary from region to region.

Please refer to your state and local laws for

proper disposal of the equipment.

SAFETY GUIDES

Follow the installation instructions carefully. Failure to

install the water filtration system properly voids the

warranty.

Before you begin installation, read this entire manual.

Then, obtain all the materials and tools you will need to

make the installation.

Check local plumbing and electrical codes. The

installation must conform to them.

Use only lead-free solder and flux for all sweat-solder

connections, as required by state and federal codes.

Use care when handling the water filtration system. Do

not turn upside down, drop, or set on sharp protrusions.

Do not locate the water filtration system where freezing

temperatures occur. Do not attempt to treat water over

120°F. Freezing, or hot water damage voids the

warranty.

Avoid installing in direct sunlight. Excessive sun heat

may cause distortion or other damage to non-metallic

parts.

The water filtration system requires a minimum water

pressure of 30 psi at the inlet. Maximum allowable

inlet water pressure is 125 psi. If daytime pressure is

over 80 psi, nighttime pressure may exceed the maxi-

mum. Use a pressure reducing valve if necessary

(Adding a pressure reducing valve may reduce the flow).

The water filtration system works on 24V DC electrical

power, supplied by a direct plug-in power supply

(included). Be sure to use the included power supply,

and plug it into a nominal 120V, 60 Hz household outlet

TABLE OF CONTENTS Page

Specifications & Dimensions . . . . . . . . . . . . . . . . . . . 3

Before Starting Installation . . . . . . . . . . . . . . . . . . . . 4

Media Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Typical Installation Illustrations . . . . . . . . . . . . . . . . . 6

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

General Information . . . . . . . . . . . . . . . . . . . . . . . . . 9

Sanitizing Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setup Procedure . . . . . . . . . . . . . . . . . . . . . . . . 10-13

Filter Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 14-25

Service Information . . . . . . . . . . . . . . . . . . . . . . 26-31

Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . 28

Wiring Schematic . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Repair Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33-35

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

FRONT VIEW

SIDE VIEW

TOP VIEW

14-1/4"

13-5/8"

3-3/4"

OUT

IN - OUT

ECOWATER

S Y S T E M S

Specifications & Dimensions

Model

Nominal

Mineral Tank

Size

Dimension

ETF2300PF10 10” Dia. x 47” 57” 50”

ETF2300PF12 12” Dia. x 54” 62-1/4” 55-1/4”

14-1/4”

FIG. 1

SIDE VIEW FRONT VIEW

TOP VIEW

13-5/8”

3-3/4”

OUT

IN - OUT

Ù Not included with the filter.

DIMENSIONS

SPECIFICATIONS

Model ETF2300PF10 ETF2300PF12

Model Code HPF10 HPF12

Sediment Removal

(Filter Aggregate)

limits:

factory recommendation

based on water analysis

Acid Neutralizer

(Neutralite)

water supply

limits:

pH 6.0 - 6.8 pH 6.0 - 6.8

Taste & Odor Removal

(Activated Carbon)

limits:

factory recommendation

based on water analysis

Recommended Amount of MineralÙ

1 to 1-1/4 cu. ft. 2 cu. ft.

Recommended Amount of Filter SandÙ

10 lb. 14 - 15 lb.

Amount of Gravel 17 lb. 29 lb.

Min. - Max. Water Supply Pressure 20 - 125 psi

Min. - Max. Water Supply Temperature 40 - 120 °F (4 - 49 °C)

Minimum Inlet Water Flow,

Backwash & Fast Rinse Flow to Drain

5 gal./min. 7 gal./min.

Default Backwash Time 25 minutes 25 minutes

Default Fast Rinse Time 5 minutes 5 minutes

ECOWATER

S Y S T E M S

Before Starting Installation

PLAN HOW YOU WILL INSTALL THE FILTER

You must first decide how to run in and out pipes to

the filter. Look at the house main water pipe at the

point where you will connect the filter. Is the pipe sol-

dered copper, glued plastic, or threaded brass/galva-

nized? What is the pipe size?

Now look at the typical installation illustration on page

6. Use it as a guide when planning your particular

installation. Be sure to direct incoming, unfiltered

water to the filter valve inlet fitting. The valve ports

are marked IN and OUT.

UNPACKING

EcoWater Systems Multi-purpose Filters are shipped

from the factory in one master carton. The carton

also includes a bag of small parts needed to assem-

ble and install the unit, plus this manual.

NOTE: Filtering mineral is not included. See Page

33 for ordering information.

Thoroughly check the filter for possible shipping dam-

age and parts loss. Also inspect and note any dam-

age to the shipping carton. Notify the transportation

company if damage is present. EcoWater Systems is

not responsible for in-transit damages.

Remove and discard (RECYCLE) all packing materi-

als. We suggest you keep the small parts in the

bag(s) until you are ready to use them.

WHERE TO INSTALL THE FILTER

= Place the filter as close as possible to the pressure

tank (well system) or water meter (city water).

= Place the filter as close as possible to a floor

drain, or other acceptable drain point (laundry tub,

sump, standpipe, etc.). CAUTION: Drain water

exits the hose at a fast flow rate, and at water sys-

tem pressure. Be sure the hose is fastened in

some manner to prevent ”whipping” and splashing

to prevent water damage to surrounding area.

= Connect the filter to the main water supply pipe

UPSTREAM OF the water heater. DO NOT RUN

HOT WATER THROUGH THE FILTER. The tem-

perature of water passing through the filter must

be less than 120°F.

= Keep outside faucets on unfiltered water to con-

serve filtering capacity.

= Do not install the filter in a place where it could

freeze. Damage caused by freezing is not cov-

ered by the warranty.

= Put the filter in a place water damage is least likely

to occur if a leak develops. The manufacturer will

not repair or pay for water damage.

= A 120V, 60 Hz electrical outlet, to plug the included

power supply into, is needed near the filter. Be

sure the electrical outlet and power supply are in an

inside location, to protect from wet weather.

= If installing in an outside location, you must take the

steps necessary to assure the filter, installation

plumbing, wiring, etc., are as well protected from the

elements, contamination, vandalism, etc., as when

installed indoors.

= Keep the filter out of direct sunlight. The sun's heat

may soften and distort plastic parts.

TOOLS, PIPE & FITTINGS,

OTHER MATERIALS YOU WILL NEED

= Plastic inlet and outlet fittings included with the filter

allow water flow equivalent to 1 inch nominal pipe.

To maintain full valve flow, 1” pipes to and from the

filter fittings are recommended. Do not reduce the

pipes to less than 3/4” size.

= Use copper, brass or PEX plastic pipe and fittings.

= ALWAYS install the included bypass valve, or 3 shut-

off valves. Bypass valves let you turn off water to

the filter for repairs if needed, but still have water

available to the house pipes.

= Drain hose 5/8” inside diameter minimum, with a

garden hose connection on one end, is needed for

the valve drain. See step 5 on page 8.

= If a rigid valve drain is needed, to comply with plumb-

ing codes, you can buy the parts needed (see page

6) to connect a 5/8” minimum copper tubing drain.

City Water Supply

Well Water Supply

Well

Pump

Pressure

Tank

Untreated Water to

Outside Faucets

Water

Heater

Water

Softener

Taste

& Odor

Filter

Iron

Filter

Sediment

Filter

Neutral -

izer

Filter

Cold Water

to House

Hot Water

to House

FIG. 2

NOTE: Not all devices shown would be needed on a typical water supply.

Illustration shows proper relative sequence for installation.

ECOWATER

S Y S T E M S

Media Loading

MEDIA LOADING

Models ETF2300PF10 & ETF2300PF12, as manufac-

tured, have no media other than quartz gravel at the

bottom of the tank. Before plumbing the unit, load fil-

ter sand and mineral (See table on Page 3 for

amounts):

1. Move the filter into installation location and set it on

a flat, level surface.

2. Take off the unit’s top cover and unplug the wiring

connections between the valve and the control

board (PWA).

3. Remove retainer clips and clamp sections from the

tank neck and carefully lift the valve off the tank.

4. Check the height of the riser pipe as shown in

Figure 3. If riser pipe is more than 1/2” above the

top distributor, make sure that bottom distributor is

below gravel at the bottom of the tank. It may be

necessary to lay the filter on its side to move gravel

to one side, hold the bottom distributor at the bot-

tom center of the tank and stand the unit back up.

Level gravel after checking.

5. After confirming the riser pipe height, remove the

top distributor from the tank neck, leaving the bot-

tom distributor (including riser pipe) in place, cen-

tered in the tank.

6. Cover the top end of the riser pipe with a clean

rag, to keep media out (See Fig. 4).

7. Using a larger neck funnel, add the recommended

amounts of filter sand and mineral in that order

(See Page 3). Use water sparingly to speed flow

through the funnel (It may become necessary to

siphon water from the bottom of distributor if tank

becomes full of water).

8. Flush the tank opening with water to clean media

particles from the top of the tank. Uncover the bot-

tom distributor stand tube.

9. Finish filling the tank with water, up to the top of

the tank.

IMPORTANT: Be sure to fill with water. This will elim-

inate air space, wet the media and pre-

vent excessive air-head pressure when

filter is pressurized.

10. Install the o-ring seals and top distributor exactly

as shown in Figure 5. Place the small o-ring at

the top of the riser pipe, where shown in Figure 3.

If the o-rings need lubrication, use a high quality

silicone grease.

11. Lower the valve assembly onto the tank, centering

over the riser tube. Push downward, against the

o-ring, and install the clamp sections, securing

with the retainer clips.

12. Reconnect the wiring between the valve and the

control board (PWA).

13. Verify that the drain flow plug (See Key No. 59 on

Page 35) is appropriately sized for the media

used. If necessary, install a different flow plug.

Note: Resin tank height can vary somewhat within manu-

facturing tolerance. So that the bottom distributor riser pipe

has proper clearance with inside valve porting, check for

the correct length, as shown above. Cut the riser pipe if

needed to adjust the length. Be sure to remove burrs and

sharp edges.

Top Edge of

Top Distributor

Riser Pipe

0” to 1/2”

FIG. 3

FIG. 5

Top

Distributor

Bottom

Distributor

Riser Pipe

O-Ring, 2-7/8” x 3-1/4”

Make sure o-ring

sealing surfaces

are clean

O-Ring, 13/16” x 1-1/16”

O-Ring, 2-3/4” x 3”

FIG. 4

Funnel

Plug or cover top of

riser pipe

Tank

Make sure

bottom distributor

is centered

ECOWATER

S Y S T E M S

Typical Installation Illustrations

FIG. 8

Drain

Fitting

Valve

Drain

Hose

Valve

Drain

Hose

1-1/2”

Air Gap

1-1/2”

Air Gap

1-1/2””

Air Gap

1-1/2” Air Gap

LAUNDRY

TUB

SUMP

STAND

PIPE

FLOOR

DRAIN

To standpipe, sump, laundry

tub or other suitable drain.

5/8” I.D.

(minimum)

copper tube

Push in for

Bypass

Clip

Drain Fitting

CONNECTING A RIGID VALVE DRAIN TUBE

To adapt a copper tube to the filter, buy a compression fitting (garden hose thread to

5/8” I.D. minimum tube and necessary tubing from your local hardware store.

Adaptor, garden hose

thread to compression

Pull out for

filtered water

“Service”

FIG. 7FIG. 6

INSTALLATION USING 3-VALVE BYPASS

MAIN WATER PIPE

INSTALLATION USING ECOWATER BYPASS VALVE

CROSS-OVER

Use if water supply flows from the left.

Include single or 3-valve bypass.

Filtered

Water OUT

Unfiltered

Water IN

FILTERED

WATER

TO FILTER

INLET

UNFILTERED

WATER

FROM FILTER

OUTLET

BYPASS

Valve

OUTLET

Valve

INLET

Valve

O-Ring Seal (2)*

Valve

INLET

For filtered water SERVICE:

-Open the inlet and outlet

valves

For unfiltered BYPASS:

-Close the inlet and outlet

valves

-Open the bypass valve

Unfiltered Water

to Outside Faucets

* Included with filter - Pipe and

fittings supplied by installer.

1” Copper Tube (2)*

#7214383

Bypass

Valve

Clip (2)*

O-Ring Seal (2)*

1” Sweat Adaptor (2)

not included

Valve

INLET

1” Sweat

Adaptor (2)

not included

1” Copper Tube (2)*

120V,

60 Hz

Outlet

Clip (2)*

Tie or

wire

tubing

in place

ECOWATER

S Y S T E M S

Installation

Turbine

Support

Valve

Outlet

FIG. 10

FIG. 11

O-ring

Clip

Cross section of

valve inlet or outlet

Bypass valve,

copper tube or

plastic adaptor

Snap clips into place between

larger diameter rings

FIG. 12

Turn the bypass

valve downward if

connecting to floor

level plumbing

INLET

OUTLET

FIG. 9

INLET

OUTLET

Clip (2)

Bypass Valve

Clip (2)

Turbine

1” Copper Tube

(install in filter valve

or bypass valve)

Turbine

Support

1. TURN OFF WATER SUPPLY

a. Close the main water supply valve near the well

pump or water meter.

b. Shut off the electric or fuel supply to the water

heater.

c. Open high and low faucets to drain all water from

the house pipes.

2. INSTALL BYPASS VALVE AND/OR

PLASTIC ADAPTOR / COPPER TUBE:

a. If installing a single bypass valve, push the bypass

valve, with lubricated o-ring seals in place, into the

valve inlet and outlet ports (See Figures 6 & 9).

- OR -

b. If installing a 3-valve bypass system, slide plastic

installation adaptor and copper tube, with lubricat-

ed o-ring seals in place, into the valve inlet and

outlet ports, respectively (See Figures 7 & 9).

c. Make sure that the turbine and support are in place

in the valve outlet, as shown in Figure 10.

d. Snap the two large plastic clips in place on the inlet

and outlet ports, from the top, down (See Figure

11). Be sure they snap into place. Pull on the

bypass valve, copper tube or plastic adaptor, to

make sure they are held securely in place.

3. COMPLETE PLUMBING TO AND FROM

THE FILTER

Using the “Typical Installation Illustrations” on page 6

as a guide, observe all of the following cautions while

you connect inlet and outlet plumbing:

= Be sure incoming, unfiltered water is directed to

the valve INLET port.

= Be sure to install bypass valve(s).

= If making a soldered copper installation, do all

sweat soldering before connecting pipes to the fil-

ter fittings. Torch heat will damage plastic parts.

= Use pipe joint compound on all external pipe

threads.

= When turning threaded pipe fittings onto plastic fit-

tings, use care not to cross-thread.

= Support inlet and outlet plumbing in some manner

(use pipe hangers) to keep the weight off of the

valve fittings.

ECOWATER

S Y S T E M S

Installation

a. Fully open two filtered water faucets, one cold and

one hot, nearby the filter.

b. Place bypass valve(s) into “bypass” position. On a

single valve, slide the stem inward to BYPASS

(See Fig. 8 on page 6). On a 3 valve system,

close the inlet and outlet valves, and open the

bypass valve (See Fig. 7 on page 6).

c. Fully open the house main water pipe shutoff valve.

Observe a steady flow from both opened faucets.

d. Close both faucets.

e. Check your plumbing work for leaks and, if any are

found, fix right away. Be sure to observe previous

caution notes.

f. Turn on the gas or electric supply to the water

heater. Light the pilot, if applicable.

7. CONNECT TO ELECTRICAL POWER:

The filter controller works on 24V DC electrical power.

The included power supply converts 120V AC house-

hold power to 24V DC. Plug the power supply into a

120V, 60 Hz electrical outlet. Be sure the outlet is

always “live” so it can not be switched off by mistake.

8. PROGRAM THE CONTROLLER

See pages 10-12 for instructions to program the elec-

tronic controller.

9. START UP PROCEDURE

a. Confirm that the filter’s main valve is in the “service”

position (“S” on the cam).

b. Place bypass valve(s) into “service”, EXACTLY as

follows:

= Single Bypass Valve: SLOWLY, pull the valve

stem outward to ”service” position, pausing sev-

eral times to allow the filter to pressurize slowly.

= 3 Valve Bypass: Fully close the bypass valve

and open the outlet valve. SLOWLY, open the

inlet valve, pausing several times to allow the

filter to pressurize slowly.

c. Check all connections for leaks.

d. Start a recharge: From the rolling status screens,

press the SELECT (¡) button to display the Main

menu. Make sure Recharge is highlighted, then

press SELECT (¡). Press DOWN (6) to scroll to

Recharge now, then press SELECT (¡) twice.

You should hear the valve motor run as the filter

begins recharging. Verify that the valve advances

to “backwash” (BW) position.

e. Allow the unit to complete the backwash and fast

rinse cycles (takes about 30 minutes). When the

recharge ends, the filter valve automatically returns

to “service”. Start up is complete.

4. COLD WATER PIPE GROUNDING

The house cold water pipe (metal only) is often used

as a ground for the house electrical system. The 3-

valve bypass type of installation, shown in Figure 7,

will maintain ground continuity. If you use the plastic

bypass, continuity is broken. To restore the ground,

do either step 4a or 4b following.

a. Use the EcoWater ground clamp kit (not included)

to make a jumper across the inlet and outlet pipes

(See Figure 13).

b. Install a #4 copper wire across the removed sec-

tion of main water pipe, securely clamping at both

ends – parts not included.

5. INSTALL VALVE DRAIN HOSE

a. Take a length of 5/8” inside diameter garden hose

and attach to the valve drain fitting (See Figure 8

on page 6).

b. Locate the other end of the hose at a suitable drain

point (floor drain, sump, laundry tub, etc.). Check

and comply with local codes. Refer to Figure 8 on

page 6 if codes require a rigid pipe drain run.

IMPORTANT: Use high quality, thick wall hose that

will not easily kink or collapse. The fil-

ter will not backwash properly if water

cannot exit this hose during recharges.

c. Tie or wire the hose in place at the drain point.

Water pressure will cause it to whip during the

backwash portion of the recharge cycle. Also pro-

vide an air gap of at least 1-1/2” between the end

of the hose and the drain point. An air gap pre-

vents possible siphoning of sewer water, into the

filter, if the sewer should back up.

d. If raising the drain hose overhead is required to get

to the drain point, do not raise higher than 8 feet

above the floor. Elevating the hose may cause a

back pressure that could reduce backwash flow

and proper mineral bed cleaning.

6. FLUSH PIPES AND TEST FOR LEAKS

CAUTION: To avoid water or air pressure damage to

filter inner parts, be sure to do the follow-

ing steps exactly as listed:

FIG. 13

Ground

Clamp

Inlet / Outlet

Pipes

SEDIMENT FILTERS

A sediment filter removes, sand, clay, silt, or fine

organic matter from water. You can see sediment in

water by holding a sample, in a clear glass, up to a

light. The particles are either suspended or settled to

the bottom of the glass.

“Filter Aggregate” mineral mechanically filters the sed-

iment particles as water passes through the bed.

This mineral lasts indefinitely when properly main-

tained.

ACID NEUTRALIZERS

Acidic water (6.0 to 6.8 pH) is corrected with an acid

neutralizer filter. Acidic water, although sometimes

clear in appearance, shortens the life of iron pipe, and

corrodes copper or brass pipe and fittings. It causes

green or blue stains on plumbing fixtures and may

etch porcelain enamel over a period of time.

Acidic water, as it passes through the filter’s

Neutralite mineral bed, dissolves some of the mineral.

This raises the pH above 6.8, to neutralize the acid.

Because the mineral does dissolve, the filter eventu-

ally needs refilling. The time between refills varies

with the degree of acidity and how much water is

used. The average life of the bed is about one year.

TASTE & ODOR FILTERS

A taste and odor filter removes most tastes, odors

and certain organic colors from water. Bad tastes

and odors are due to a variety of causes (chlorine,

petroleum, tannins, etc.). The activated carbon min-

eral of a taste and odor filter has a high capacity for

absorbing these im-purities.

The activated carbon bed usually lasts for about one

year. However, high amounts of tastes and odors

and/or excessive water usage may shorten this time.

Activated carbon is nonregenerative and needs

replacing when exhausted.

ECOWATER

S Y S T E M S

General Information

Care is taken at the factory to keep your water filter

clean and sanitary. Materials used to make the filter

will not infect or contaminate your water supply, and

will not cause bacteria to form or grow. However,

during shipping, storage, installing and operating,

bacteria could get into the filter or media. For this

reason, sanitizing as follows is suggested* when

installing.

Pour about 1 oz. (for ETF2300PF10), or 2 oz. (for

ETF2300PF12), of the following disinfectant into the

filter:

1. Calcium hypochlorite, available in granular or tablet

form, under trade names such as Perchloron or

HTH.

2. Common 5.25% household bleach, such as Clorox.

NOTE: ACTIVATED CARBON FILTERS - Activated

carbon will absorb the sanitizing agent,

expending some capacity.

Start a recharge: From the rolling status screens,

press the SELECT (¡) button to display the Main

menu. Make sure Recharge is highlighted, then

press SELECT (¡). Press DOWN (6) to scroll to

Recharge now, then press SELECT (¡) twice. You

should hear the valve motor run as the filter begins

recharging. This recharge flushes “fines” from the

new mineral. The sanitizing bleach and any air

remaining in the unit are purged to the drain.

The filter returns to service in about 30 minutes. After

the recharge has completed, fully open a cold water

faucet downstream from the filter and allow 50 gal-

lons of water to pass through the filter. This should

take 20 minutes. Close the faucet. Sanitizing

process is complete.

*NOTE: Sanitizing is recommended by the Water Quality

Association for disinfecting. On some water sup-

plies, they suggest periodic sanitizing.

ECOWATER

S Y S T E M S

Sanitizing Procedure

SETUP PROCEDURE

When the EcoWater Systems filter is plugged in for the

first time, a beep sounds and the display briefly shows

a logo, followed by model information. Next, a series of

“wizard” screens prompts you to enter basic operating

information:

FIG. 15

1. LANGUAGE If the desired language already has a

dot next to it (See Figure 15), go to Step 2.

Otherwise, press the filter’s DOWN (6) or UP (5)

buttons to scroll to the desired language, then press

the SELECT (¡) button to choose it.

2. Press the SELECT (¡) button to advance to the next

“wizard” screen.

Pushbutton (WPS)

Browser

Skip

Wireless setup

FIG. 16

NOTE: Wireless Setup can also be done after the rest

of the Setup Procedure (Steps 16-28) has been

completed. From the Main menu, go down to

the Advanced settings menu and select

Wireless setup.

3. WIRELESS SETUP Choose how you will connect

the filter to your home’s wireless network:

Browser: You can connect using the browser on your

laptop, tablet or phone. Skip to Step 7.

Pushbutton: If your wireless router has a WPS (Wi-

Fi Protected Setup) or Push to Con -

nect button, you can use this method to

connect. Proceed to Step 4.

English

Español

Français

Language

ECOWATER

S Y S T E M S

Setup Procedure

Push wireless router

button

Wireless setup

Cancel

FIG. 17

Connected!

Key:

abc123

Wireless setup

Continue

FIG. 18

Pushbutton (WPS) Option

4. Use the SELECT (¡) button to choose Pushbutton

(WPS). The filter display will change to show “Push

wireless router button”.

5. Press the WPS or Push to Connect button on your

router and wait for a minute or two to see if the dis-

play changes again to “Connected” and gives you a

key code. If not, you may need to cancel and use

the browser option.

6. Once the key code is displayed, write it down. It will

be used when you register your system on the Eco -

Water web site. Proceed to Step 16 on the next page.

NOTE: If the “Connected” message shows “

------

”

(dashes) instead of a key code, it may be that

your router is not connected to the internet.

Verify that the router’s internet connection works

with your laptop or other device.

Browser Option

7. Press the filter’s DOWN (6) button to scroll to

Browser.

8. Press the SELECT (¡) button twice. The filter dis-

play will change to show “See connection instruc-

tions”.

Pushbutton (WPS)

Browser

Skip

Wireless setup

FIG. 19

See connection

instructions

Wireless setup

Cancel

FIG. 20

continued on the next page

FIG. 14

Display

LEFT

Button

RIGHT

Button

DOWN

Button

SELECT

Button

9. On your laptop,

tablet or phone,

activate the view of

wireless networks

in range. For

example, on a lap-

top, look for and

click on the wire-

less icon along the

lower right edge of

the screen. On a

phone, you should

go into “Settings”

and look for “Wi-Fi”.

10. You should see a

network named

“H2O-” followed by

12 characters.

Select this network

to connect your

device with it.

11. Once your device indicates that it is connected to

the H2O network, go to your internet browser

(Chrome, Firefox, Internet Explorer, etc.) and type in

this URL:

192.168.0.1

then click Go or press Enter.

FIG. 21

FIG. 22

12. After a screen like the one shown above appears,

select your in-home wireless network and enter the

correct password.

13. The filter display should change to “Connected” and

give you a key code.

ECOWATER

S Y S T E M S

Setup Procedure

Connected!

Key:

abc123

Wireless setup

Continue

FIG. 23

14. Once the key code is displayed (it may take a few

seconds) , write it down. It will be used when you

NOTE: If the “Connected” message shows “

------

”

(dashes) instead of a key code, it may be that

your router is not connected to the internet.

Verify that the router’s internet connection works

with your laptop or other device.

15. On your laptop, tablet or phone, go back to the view

of networks in range, and make sure that your

device is connected back to your local network.

Finish Setting up the Filter

16. Once you have connected the Wi-Fi system and

written down your key code, press the SELECT (¡)

button to advance to the next “wizard” screen.

continued from the previous page

English

Metric

System units

FIG. 24

17. SYSTEM UNITS If the desired system already has

a dot next to it (See Figure 24), go to Step 18.

Otherwise, press the DOWN (6) or UP (5) buttons

to scroll to the desired system, then press the

SELECT(¡) button to choose it.

18. Press the SELECT (¡) button.

12:34 PM

Current time

FIG. 25

19. CURRENT TIME Press the DOWN (6) or UP (5)

buttons to set the current time (See Figure 25). Hold

the button down to rapidly advance. Be sure that AM

or PM is correct. If the system units were set to met-

ric in Step 17, the clock will be in 24-hour format.

20. Press the SELECT (¡) button.

21. MAX. DAYS BETWEEN RECHARGES Press the

UP (5) or DOWN (6) buttons to set the number of

days between automatic recharges (See Figure 26)

The feature can be set from 1 to 99 days.

continued on the next page

3 days

Max. days between

recharges

FIG. 26

Wireless information

DSN: AC000W000009876

Key:

abc123

FIG. 28

Model information

Wireless information

Daily avg. water used

System information

ECOWATER

S Y S T E M S

Setup Procedure

NOTE: You can look up the current key code on your

filter’s controller. From the Main menu, go

down to the System information menu and

select Wireless information.

28. After you’ve entered the key code in the Add

System screen, click the “Connect” button to

advance to the Customer Information screen.

29. Fill in the customer information (address, e-mail,

etc.). When entering a password, either have the

customer enter their own, or enter one for them and

give it to them. If you intend to share the system,

sharing needs to be done from the customer’s

account (See “How to Share a System” on the fol-

lowing page). When finished filling in the customer

information screen, click the “Save and Continue”

button.

NOTE: When filling in address information, be sure to

select the country before attempting to select a

state or province.

30. Fill in the System Settings screen and click the

“Save Settings” button.

31. Fill in the Dealer Communication Preferences

screen and click the “Save and Continue” button.

32. The message “Customer System Setup Complete”

should appear, along with the customer’s account

screen. At this point you can make changes or add

another system for this customer. When everything

is correct, return to the dealer Home page by click-

ing the “Home” tab along the top of the page.

33. On the dealer Home page, the new system you set

up should appear on the systems list.

NOTE: On the dealer Home page, the number of

shared systems is displayed below the bar

along the top of the screen. You can display

only shared systems by clicking “shared with

you”, and display all systems again by clicking

the “Home” tab. See the following page for

instructions on how to share a system.

NOTE: A dealer registering filters must log in as a

dealer, not as a customer.

25. In your internet browser, type in this URL:

http://wifi.ecowater.com

26. If you are a dealer, and have an account, log in to

your account and go to the next step. If you are a

customer, go to Page 13 for instructions to create

an account and register.

27. After you’ve logged in to your dealer account, click

“Add New Customer System” and then enter the

key code that you wrote down earlier. If you wait

too long between writing down the key code and

registering (an hour or less), the code may change.

This is a security feature. Look up the new key

code, as described in the following note.

Run system

Redo setup

Setup complete!

FIG. 27

23. If, at this point, you want to go back and make

changes, press the DOWN (6) button to scroll to

Redo setup, then press the SELECT (¡) button

twice to repeat the “wizard” screens.

24. If no changes are desired, make sure Run system

has a dot next to it (See Figure 27) and press the

SELECT (¡) button. The unit begins normal opera-

tion, described on Page 14.

HOW TO REGISTER A SYSTEM ON THE

ECO WATER WEB SITE AS A DEALER

continued from the previous page

No. of

People

Iron (parts per million)

1 - 2 3 - 4 5 - 7 8 - 20

1 - 2 4 days 3 days 2 days 1 day

3 4 days 3 days 1 day 1 day

4 - 5 3 days 2 days 1 day 1 day

6 - 7 2 days 1 day 1 day 1 day

Use the table above to determine the number of days

between recharges, based on the number of people

in the household and the iron ppm (parts per million)

in the water supply.

NOTE: If the water supply has high turbidity (sand, silt,

sediments, etc.) set to recharge more often than

the table shows.

22. Press the SELECT (¡) button. The screen will

show “Setup complete!” (See Figure 27).

ECOWATER

S Y S T E M S

Setup Procedure

HOW TO CREATE AN ACCOUNT AND REG-

ISTER YOUR SYSTEM ON THE ECO WATER

WEB SITE AS A CUSTOMER

NOTE: A dealer registering filters must log in as a

dealer, not as a customer.

1. In your internet browser, type in this URL:

http://wifi.ecowater.com

2. If you are a new customer, click on “Create Account”

to advance to the Create Your Account screen.

3. Fill in the account information (e-mail, password, lan-

guage, etc.). Agree to the Terms of Use, and then

click the “Create Account” button to advance to the

Customer Information screen.

4. Fill in the customer information (name, address, etc.).

When finished filling in the customer information

screen, click the “Save and Continue” button.

NOTE: When filling in address information, be sure to

select the country before

attempting to select a

state or province.

5. Follow the instructions on the Verify e-mail screen.

You will shortly receive an e-mail confirming that you

have created your account. Open this e-mail and

click on the link it contains. Your browser will be

directed to a Verification Complete screen.

6. Now that you have created your account, you may

link (or go to http://wifi.ecowater.com).

7. Log in with the e-mail and password that you entered

when creating your account.

8. After you’ve created and logged in to your account,

the Add System screen will appear. Enter the key

code that you wrote down earlier. If you wait too

long between writing down the key code and register-

ing (an hour or less), the code may change. This is

a security feature. Look up the new key code, as

described in the following note.

Wireless information

DSN: AC000W000009876

Key:

abc123

FIG. 29

Model information

Wireless information

Daily avg. water used

System information

9. After you’ve entered the key code in the Add System

screen, click the “Connect” button to advance to the

System Settings screen.

10. Fill in the System Settings screen and click the

“Save Settings” button.

11. Fill in the Communication Preferences screen and

click the “Save and Continue” button.

12. The screen should change to show the Home page

for your system, including the filter “dashboard”.

Click the “Log Out” tab when you are done.

VISITING YOUR CUSTOMER ACCOUNT

Any time after your customer account has been created

and system registered, you can visit your account to

see your filter “dashboard”, change settings, etc. Direct

your browser to http://wifi.ecowater.com and log in

using the e-mail and password that were specified

when setting up the account.

HOW TO SHARE A SYSTEM BETWEEN A

DEALER AND CUSTOMER

NOTE: You can look up the current key code on your

filter’s controller. From the Main menu, go

down to the System information menu and

select Wireless information.

Systems can be “shared” between a dealer and cus-

tomer. If a system is shared, the dealer has full access

to the displays and settings for that system on the

EcoWater Wi-Fi web site. If a system is not shared, the

dealer only has access to the “Dealer Communication

Preferences” screen for that system.

Once a customer account has been created by a deal-

er, a customer can grant a dealer access to their sys-

tem. Access can only be granted to the dealer who

sold that system.

With permission, a dealer (but only the one who sold

the system) could also grant it for the customer. To do

so, a dealer must log in as a customer rather than as a

dealer, using the customer’s e-mail and password

(which were entered when the customer account was

created).

1. Go to http://wifi.ecowater.com and log in (cus-

tomer’s e-mail and password, not dealer’s).

2. Click on the “Support” tab along the top of the cus-

tomer Home page.

3. On the Support screen, click the “Grant Access” but-

ton. It should change to read “Revoke Access”.

4. The system is now shared. Click the “Log Out” tab

when you are done.

NOTE: A system can only be shared from a cus-

tomer’s account, not a dealer’s.

NORMAL OPERATION

FILTER STATUS SCREENS

During normal operation, the EcoWater Systems filter’s

display shows up to four status screens. Page 19

explains how individual screens can be turned on or off.

Each is shown for six seconds, in a rolling sequence

(See Figure 30).

On the “Wireless status” screen, the check marks indi-

cate the following:

P WiFi - The filter is connected to a Wi-Fi router.

P Internet - The filter is connected to a Wi-Fi router

which is connected to the internet.

FIG. 30

0.0 GPM

Water flow

2:34 PM

Water use (gallons)

2:34 PM

Recharge status

2:34 PM

Set for automatic

recharge

Today: 121

Daily average: 175

Wireless status

2:34 PM

WiFi

Internet

-50 dBm

ECOWATER

S Y S T E M S

Filter Operation

Current time

Max. days between rech...

Recharge time

Basic settings

FIG. 31

Current time

Recharge time

Basic settings

Max. days between

recharges

FIG. 32

One second after being highlighted, the viewing box

expands (See Figure 32) to show the entire message.

After three seconds the view resets (Figure 31).

The filter status screens described in the previous sec-

tion will not

be displayed in a rolling sequence when

one of the following items is displayed:

=Recharge status (Displayed during recharges,

showing valve position and time remaining)

=Recharge status: Off - no automatic recharges

instead of rolling screens indicates that automatic

recharges have been turned off (See Page 17).

=Current time setting screen instead of status

screens indicates time has been lost, perhaps after

a long power loss. Set the time (See next page).

=Service reminder (See Page 23)

=Error detected (Contact your dealer for service)

FLASHING DISPLAY

The filter’s display will flash on and off when one or

more of the following conditions occurs:

=Time needs to be set (Time has been lost)

=Service is overdue (Service reminder)

=Error condition

The flashing will stop after any key is pressed.

However, it will start again at Midnight if the underlying

condition (e.g. time not set) has not been addressed.

LONG DISPLAY SCREEN MESSAGES

Most messages in the filter’s display screens are short

enough to be shown as a single line. Longer messages

will be truncated (See Figure 31 for an example) until

you highlight them.

OTHER MESSAGES, ALERTS & REMINDERS

Pressing the filter’s RIGHT (4) button manually

advances to the next screen in the sequence. Pressing

the LEFT (3) button manually returns to the previous

status screen. If no buttons are pressed for 30 sec-

onds, the automatic rolling sequence resumes.

If Recharge off has been selected, as described on

page 17, the rolling sequence will stop at the “Recharge

status” screen.

Recharge

Basic settings

User preferences

Main menu

FIG. 33

MAIN MENU

ECOWATER

S Y S T E M S

Filter Operation

SETTING THE CURRENT TIME

When the filter’s electronic control is first powered up, a

“wizard” screen prompts you to set the current time

(See Pages 10-12). To change the time at a later date,

such as after a long power loss:

1. From any of the rolling status screens, press the

SELECT (¡) button to display the Main menu.

2. Press the DOWN (6) button to scroll through the

menu options until Basic settings is highlighted

(See Figure 34).

3. Press the SELECT (¡) button to display the Basic

settings menu (See Figure 35).

Recharge

Basic settings

User preferences

Main menu

FIG. 34

Current time

Max. days between rech...

Recharge time

Basic settings

FIG. 35

4. Make sure Current time is highlighted.

5. Press the SELECT (¡) button to display the Current

time screen (See Figure 36).

6. Press the UP (5) or DOWN (6) buttons to change

the time. Hold the button down to rapidly advance.

Be sure that AM or PM is correct (unless filter is set

for a 24-hour clock).

7. Press the SELECT (¡) button. The display will go

back to the Basic settings menu (Figure 35).

8. Press the LEFT (3) button twice to return to the

rolling status screens.

NOTE: On Wi-Fi connected systems, the current time

will be updated and maintained automatically

via Wi-Fi.

Current time

12:34 PM

FIG. 36

During normal operation (status screens rolling), press

the filter’s SELECT (¡) button to display the Main menu

(See Figure 33). This menu and its subsidiary screens

are used to control these operations:

=Recharge (See Page 17)

=Basic settings

=Current time (See next column)

=Max. days between recharges (See Page 18)

=Recharge time (See Page 19)

=Rolling screens (See Page 19)

=User preferences

=Language (See Page 20)

=Time format (See Page 20)

=Volume units (See Page 20)

=System information

=Model information (See Page 21)

=Wireless information (See Page 21)

=Daily avg. water used (See Page 21)

=Water used today (See Page 21)

=Total water used (See Page 21)

=Current water flow (See Page 21)

=Days powered up (See Page 21)

=Last recharge (See Page 21)

=Total recharges (See Page 21)

=Advanced settings

=Cycle times

=Fill time (See Page 23)

=Draw time (See Page 23)

=Backwash time (See Page 22)

=Second backwash (On/Off) (See Page 22)

=Second backwash time (See Page 22)

=Fast rinse time (See Page 22)

=Special features

=Auxiliary control (See Page 24)

=Chemical feed volume** (See Page 24)

=Chemical feed timer** (See Page 24)

=Service reminder (See Page 23)

=Troubleshooting

=Diagnostics (See Page 25)

=Setup changes (See Page 25)

=Wireless setup (See Pages 10-13)

**Only displayed if Auxiliary control is set to Chemical

feed.

Another indicator that the lockout feature is on is the

Model Information screen. This screen appears on

power-up, and can also be displayed from the System

Information menu (See Page 21). If the lockout feature

is on, there will be a non-flashing padlock icon in the

upper right corner (See Figure 41).

FIG. 41

FIG. 40

Model information

Model: HPF10

Version: T2.0

3 days

Max. days between

recharges

To turn off the lockout feature:

1-7. Go to the Setup changes screen (Figure 38) by

following Steps 1-7 at left.

8. Press the RIGHT (4) button. The flashing padlock

icon will disappear, as shown in Figure 37.

9. Press the SELECT (¡) button.

10. Press the LEFT (3) button three times to return to

the rolling status screens.

FIG. 38

FIG. 39

3 days

Max. days between

recharges

When the lockout feature is on, the flashing padlock

icon will appear in any screen that would normally be

used to change a parameter in the list to the left. For

example, the Max. days between recharges screen

will look like Figure 40, instead of Figure 39.

Redo setup

Restore defaults

Cancel

Setup changes

FIG. 37

Redo setup

Restore defaults

Cancel

Setup changes

8. Press the RIGHT (4) button. A flashing padlock icon

will appear, as shown in Figure 38.

9. Press the SELECT (¡) button.

10. Press the LEFT (3) button three times to return to

the rolling status screens.

ECOWATER

S Y S T E M S

Filter Operation

LOCKOUT FEATURE

A “lockout” feature is available to prevent user modifica-

tion of parameters that affect filter performance. The

unit is shipped from the factory with the lockout feature

off. After programming is complete, the lockout feature

can be turned on to prevent changes to the following:

=Max days between recharges

=Fill time

=Draw time

=Backwash time

=Second backwash (On/Off)

=Second backwash time

=Fast rinse time

=Auxiliary control

=Chemical feed volume

=Chemical feed timer

=Service reminder

=Setup changes

To turn on the lockout feature:

1. From any of the rolling status screens, press the

SELECT (¡) button to display the Main menu.

2. Press the DOWN (6) button to scroll through the

menu options until Advanced settings is highlighted.

3. Press the SELECT (¡) button to display the

Advanced settings menu.

4. Press the DOWN (6) button to scroll through the

menu options until Troubleshooting is highlighted.

5. Press the SELECT (¡) button to display the

Troubleshooting menu.

6. Press the DOWN (6) button to scroll through the

menu options until Setup changes is highlighted.

7. Press the SELECT (¡) button to display the Setup

changes menu (See Figure 37).

5. Press the SELECT (¡) button. If Recharge now is

selected, the display immediately goes to the

Recharge status screen (See Figure 44). If Auto -

matic, Schedule, or Recharge off are selected, the

display goes back to the Main menu (Figure 42).

ECOWATER

S Y S T E M S

Filter Operation

2. Make sure Recharge is highlighted (See Figure 42).

3. Press the SELECT (¡) button to display the

Recharge menu (See Figure 43).

Recharge

Basic settings

User preferences

Main menu

FIG. 42

Recharge status

Time left: 1:58

Cycle: Backwash

(Right key press advances

cycle)

FIG. 44

6. Press the LEFT (3) button (twice from the Recharge

status screen) to return to the rolling status screens.

If Recharge off was selected, the normal sequence

of rolling screens will stop at the screen shown in

Figure 45.

RECHARGING THE FILTER

This feature may be used to assure an adequate supply

of conditioned water at times of unusually high water

use. For example, if you have guests you could

deplete conditioned water capacity before the next

automatic recharge. Initiating a manual recharge will

restore 100% conditioned water capacity after com-

plete.

1. From any of the rolling status screens, press the

SELECT (¡) button to display the Main menu.

4. If the desired option already has a dot next to it (See

Figure 43), go to Step 5. Otherwise, press the

DOWN (6) or UP (5) buttons to scroll to the desired

option, then press SELECT (¡) to choose it.

=Automatic cancels a manually scheduled recharge

(if it has not already begun) and lets the electronic

control determine when to recharge next.

=Recharge now begins a recharge immediately

after the SELECT (¡) button is pushed again in Step

=Schedule sets a recharge to begin at the preset

recharge time (set according to the instructions on

Page 19).

=Recharge off puts the system into a “vacation

mode” where there will be no automatic recharges.

This can be used during any long absence when you

do not want the system using water. The recharge

status screen will display “No automatic recharges”.

When you return, be sure to cancel Recharge off by

setting recharge to Automatic or Schedule.

Initiating Recharge now does not cancel Recharge

off.

Recharge now

Schedule

Recharge off

Recharge

FIG. 43

Automatic

Recharge now

Schedule

Recharge

Recharge status

2:34 PM

Off - no automatic

recharges

FIG. 45

Use the table above to determine the number of days

between recharges, based on the number of people

in the household and the iron ppm (parts per million)

in the water supply.

NOTE: If the water supply has high turbidity (sand, silt,

sediments, etc.) set to recharge more often than

the table shows.

7. Press the SELECT (¡) button. The display will go

back to the Basic settings menu (Figure 47).

8. Press the LEFT (3) button twice to return to the

rolling status screens

ECOWATER

S Y S T E M S

Filter Operation

FIG. 48

3 days

Max. days between

recharges

Current time

Max. days between rech...

Recharge time

Basic settings

FIG. 47

3. Press the SELECT (¡) button to display the Basic

settings menu (See Figure 47).

4. Press the DOWN (6) button to scroll through the

menu options until Max. days between rech... is

highlighted.

5. Press the SELECT (¡) button to display the Max.

days between recharges screen (See Figure 48).

6. Press the UP (5) or DOWN (6) buttons to change

the number of days between automatic recharges.

The feature can be set from 1 to 99 days.

When the filter’s electronic control is first powered up, a

“wizard” screen prompts you to set the number of days

between automatic recharges (See Pages 10-12). To

change it:

1. From any of the rolling status screens, press the

SELECT (¡) button to display the Main menu.

2. Press the DOWN (6) button to scroll through the

menu options until Basic settings is highlighted

(See Figure 46).

Recharge

Basic settings

User preferences

Main menu

FIG. 46

No. of

People

Iron (parts per million)

1 - 2 3 - 4 5 - 7 8 - 20

1 - 2 4 days 3 days 2 days 1 day

3 4 days 3 days 1 day 1 day

4 - 5 3 days 2 days 1 day 1 day

6 - 7 2 days 1 day 1 day 1 day

SETTING MAXIMUM DAYS BETWEEN RECHARGES

ECOWATER

S Y S T E M S

Filter Operation

MODIFYING ROLLING SCREENS

During normal filter operation, up to four status screens

are shown in sequence (See “Filter Status Screens” on

Page 14). When the filter’s electronic control is first

powered up, the default is to show all four. You can

turn on/off individual screens*:

1. From any of the rolling status screens, press the

SELECT (¡) button to display the Main menu.

2. Press the DOWN (6) button to scroll through the

menu options until Basic settings is highlighted

(See Figure 52).

3. Press the SELECT (¡) button to display the Basic

settings menu (See Figure 53).

Recharge

Basic settings

User preferences

Main menu

FIG. 52

Max. days between rech...

Recharge time

Rolling screens

Basic settings

FIG. 53

4. Press the DOWN (6) button to scroll through the

menu options until Rolling screens is highlighted.

5. Press the SELECT (¡) button to display the Rolling

screens menu (See Figure 54).

Water use

Flow rate

Recharge status

Rolling screens

FIG. 54

6. Press the DOWN (6) or UP (5) buttons to scroll

through the list. Items with a black square next to

them will be displayed during normal operation.

7. To un-select a screen, make sure its name is high-

lighted in a box. Then press the SELECT (¡) button.

The black square will disappear. Pressing SELECT

(¡) again makes the black square reappear and re-

selects the highlighted item. At least one screen

must be selected/highlighted.

8. When selections are complete, exit this menu by

pressing the LEFT (3) button. The display will go

back to the Basic settings menu (Figure 53).

9. Press the LEFT (3) button twice to return to the

rolling status screens.

*This does not include service reminders, errors, alerts or

Recharge status screens.

SETTING RECHARGE TIME

When the filter’s electronic control is first powered up,

the default time for starting an automatic recharge is

12:00 a.m. This is a good time in most households

because water is not being used. To change this time:

1. From any of the rolling status screens, press the

SELECT (¡) button to display the Main menu.

2. Press the DOWN (6) button to scroll through the

menu options until Basic settings is highlighted

(See Figure 49).

Current time

Max. days between rech...

Recharge time

Basic settings

FIG. 50

3. Press the SELECT (¡) button to display the Basic

settings menu (See Figure 50).

Recharge time

12:00 AM

FIG. 51

Recharge

Basic settings

User preferences

Main menu

FIG. 49

4. Press the DOWN (6) button to scroll through the

menu options until Recharge time is highlighted.

5. Press the SELECT (¡) button to display the

Recharge time screen (See Figure 51).

6. Press the UP (5) or DOWN (6) buttons to change

the recharge time in 1 hour increments. Hold the

button down to rapidly advance. Be sure that AM or

PM is correct (unless filter is set for a 24-hour clock).

7. Press the SELECT (¡) button. The display will go

back to the Basic settings menu (Figure 50).

8. Press the LEFT (3) button twice to return to the

rolling status screens.

SETTING TIME FORMAT

Use this feature to select a 12-hour (AM/PM) or 24-hour

clock.

1. From any of the rolling status screens, press the

SELECT (¡) button to display the Main menu.

2. Press the DOWN (6) button to scroll through the

menu options until User preferences is highlighted.

3. Press the SELECT (¡) button to display the User

preferences menu.

4. Press the DOWN (6) button to scroll through the

menu options until Time format is highlighted.

5. Press the SELECT (¡) button to display the Time

format menu (See Figure 58).

12-hour AM/PM

24-hour

Time format

FIG. 58

6. If the desired time format already has a dot next to it

(See Figure 58), go to Step 7. Otherwise, press the

DOWN (6) or UP (5) buttons to scroll to the other

time format, then press SELECT (¡) to choose it.

7. Press the SELECT (¡) button. The display will go

back to the User preferences menu.

8. Press the LEFT (3) button twice to return to the

rolling status screens.

SETTING VOLUME UNITS

Use this feature to select gallons or liters as volume

units.

1-3. Go to the User preferences menu by following

Steps 1-3 in “Setting Time Format” above.

4. Press the DOWN (6) button to scroll through the

menu options until Volume units is highlighted.

5. Press the SELECT (¡) button to display the Volume

units menu (See Figure 59).

gallons

liters

Volume units

FIG. 59

6. If the desired volume unit already has a dot next to it

(See Figure 59), go to Step 7. Otherwise, press the

DOWN (6) or UP (5) buttons to scroll to the other

volume unit, then press SELECT (¡) to choose it.

7. Press the SELECT (¡) button. The display will go

back to the User preferences menu.

8. Press the LEFT (3) button twice to return to the

rolling status screens.

ECOWATER

S Y S T E M S

Filter Operation

SETTING THE LANGUAGE

When the filter’s electronic control is first powered up, a

“wizard” screen prompts you to set the language (See

Pages 10-12). To change the language:

1. From any of the rolling status screens, press the

SELECT (¡) button to display the Main menu.

2. Press the DOWN (6) button to scroll through the

menu options until User preferences is highlighted

(See Figure 55).

4. Make sure Language is highlighted.

5. Press the SELECT (¡) button to display the

Language menu (See Figure 57).

Recharge

Basic settings

User preferences

Main menu

FIG. 55

Language

Time format

Volume units

User preferences

FIG. 56

3. Press the SELECT (¡) button to display the User

preferences menu (See Figure 56).

English

Español

Français

Language

FIG. 57

6. If the desired language already has a dot next to it

(See Figure 57), go to Step 7. Otherwise, press the

DOWN (6) or UP (5) buttons to scroll to the desired

language, then press SELECT (¡) to choose it. The

choices are: English, Spanish, French, Italian,

German, Dutch, Polish, Russian, Hungarian, Turkish,

Lithuanian, Greek, Romanian, Czech, Slovak,

Bulgarian, Serbian or Croatian.

7. Press the SELECT (¡) button. The display will go

back to the User preferences menu (Figure 56).

8. Press the LEFT (3) button twice to return to the

rolling status screens.

TO SET THE FILTER TO ENGLISH IF

ANOTHER LANGUAGE IS DISPLAYED:

From the rolling status screens, press SELECT (¡).

Press DOWN (6) three times, then press SELECT

(¡) twice. Press UP (5) to scroll to English at the

top of the list, then press SELECT (¡) twice. Press

LEFT (3) twice to exit all menus.

ECOWATER

S Y S T E M S

Filter Operation

SYSTEM INFORMATION

Use these features to look up the following information about the filter

and its operations:

=Model information (model number and software version)

=Wireless information

=Daily average water used

=Water used today

=Total water used (explained in Step 6, below)

=Current water flow

=Days powered up

=Last recharge

=Total recharges

To display one of these screens:

1. From any of the rolling status screens, press the SELECT (¡) button

to display the Main menu.

2. Press the DOWN (6) button to scroll through the menu options until

System information is highlighted (See Figure 60).

Basic settings

User preferences

System information

Main menu

FIG. 60

Model information

Wireless information

Daily avg. water used

System information

FIG. 61

3. Press the SELECT (¡) button to display the System information

menu (See Figure 61).

4. Press the DOWN (6) button to scroll through the menu options until

the desired option is highlighted (See list at the top of this column).

5. Press the SELECT (¡) button to display the desired information

screen (See Figures 62-70).

6. The Total water used screen (See Figure 66) shows the volume of

water used since it was last reset (it works like the trip odometer in a

car). To reset the value to 0, press the RIGHT (4) button while this

screen is displayed.

7. When finished viewing an information screen, press the SELECT (¡)

button. The display will go back to the System information menu

(Figure 61). It will also exit automatically if no buttons are pressed

for four minutes.

8. Press the LEFT (3) button twice to return to the rolling status screens.

Wireless information

DSN: AC000W000009876

Key:

abc123

FIG. 63

Daily avg. water used

175 gallons

FIG. 64

Water used today

121 gallons

FIG. 65

Total water used

86 gallons

(Right key press resets)

FIG. 66

Current water flow

2.0 GPM

FIG. 67

Days powered up

12 days

FIG. 68

Last recharge

2 days ago

FIG. 69

Total recharges

FIG. 70

Model information

Model: HPF10

Version: T2.0

FIG. 62

CYCLE TIMES

Use these features to change the following filter opera-

tions:

=Fill time (described on the next page)

=Draw time (described on the next page)

=Backwash time

=Second backwash (On/Off)

=Second backwash time

=Fast rinse time

To display these screens:

1. From any of the rolling status screens, press the

SELECT (¡) button to display the Main menu.

2. Press the DOWN (6) button to scroll through the

menu options until Advanced settings is highlighted

(See Figure 71).

Fill time

Draw time

Backwash time

Cycle times

FIG. 73

6. Press the DOWN (6) button to scroll through the

menu options until the desired option is highlighted

(See list at the top of this column).

7. Press the SELECT (¡) button to display the desired

cycle time screen (See Figures 74-79).

8. See the next two columns for specific instructions

on each cycle time screen.

9. Press the SELECT (¡) button. The display will go

back to the Cycle times menu (Figure 73).

10. Press the LEFT (3) button three times to return to

the rolling status screens.

Cycle times

Special features

Troubleshooting

Advanced settings

FIG. 72

4. Make sure Cycle times is highlighted.

5. Press the SELECT (¡) button to display the Cycle

times menu (See Figure 73).

User preferences

System information

Advanced settings

Main menu

FIG. 71

3. Press the SELECT (¡) button to display the

Advanced settings menu (See Figure 72).

2nd backwash time

0 minutes

FIG. 76

8e. Second backwash time: Press the UP (5) or

DOWN (6) buttons to change the second back-

wash time. Hold the button down to rapidly

advance. The time can be set from 0 to 15

minutes (See Figure 76).

Fast rinse time

5 minutes

FIG. 77

8f. Fast rinse time: Press the UP (5) or DOWN

(6) buttons to change the fast rinse time. Hold

the button down to rapidly advance. The fast

rinse time can be set from 1 to 99 minutes* (See

Figure 77).

ECOWATER

S Y S T E M S

Filter Operation

*Reducing the backwash and fast rinse times below a fil-

ter model’s default settings is not recommended.

Backwash time

25 minutes

FIG. 74

8c. Backwash time: Press the UP (5) or DOWN

(6) buttons to change the backwash time.

Hold the button down to rapidly advance. The

backwash time can be set from 1 to 99 min-

utes* (See Figure 74).

Off

2nd backwash (On/Off)

FIG. 75

8d. Second backwash (On/Off): If the desired

option already has a dot next to it (See Figure

75), go to Step 9. Otherwise, press the DOWN

(6) or UP (5) buttons to scroll to the other

option, then press SELECT (¡) to choose it.

Setting this feature On adds a second back-

wash and rinse at the beginning of the recharge

cycle. Default is Off. Set this feature On if your

water supply contains a lot of sediment or iron.

Fill time

0 minutes

0 seconds

FIG. 78

8a. Fill time: Press the UP (5) or DOWN (6) but-

tons to change the fill time. Hold the button

down to rapidly advance. The fill time can be

set from 0:00 to 99:59 minutes (See Figure 78).

Draw time

0 minutes

FIG. 79

8b. Draw time: Press the UP (5) or DOWN (6)

buttons to change the draw time. Hold the but-

ton down to rapidly advance. The draw time

can be set from 0 to 255 minutes (See Figure

79).

ECOWATER

S Y S T E M S

Filter Operation

SPECIAL FEATURES

Use these features to change the following operations:

=Auxiliary control (described on Page 24)

=Chemical feed volume** (described on Page 24)

=Chemical feed timer** (described on Page 24)

=Service reminder (described below)

SERVICE REMINDER (set / reset)

Use this feature to program the number of months (up

to 24) before a “Service overdue” message will appear

instead of the rolling status screens (See Figure 80).

Cycle times

Special features

Troubleshooting

Advanced settings

FIG. 82

4. Press the DOWN (6) button to scroll through the

menu options until Special features is highlighted.

5. Press the SELECT (¡) button to display the Special

features menu (See Figure 83).

User preferences

System information

Advanced settings

Main menu

FIG. 81

3. Press the SELECT (¡) button to display the

Advanced settings menu (See Figure 82).

Auxiliary control

Service reminder

Special features

FIG. 83

Service reminder

12 months

0 days

FIG. 84

8. Press the UP (5) or DOWN (6) buttons to set the

number of months until the service reminder

appears. Repeatedly pressing the DOWN (6) but-

ton until the display reads “Off” turns this feature off

and zeros the number of months and days.

9. Press the SELECT (¡) button. The display will go

back to the Special features menu (Figure 83).

10. Press the LEFT (3) button three times to return to

the rolling status screens.

6. Press the DOWN (6) button to scroll through the

menu options until Service reminder is highlighted.

7. Press the SELECT (¡) button to display the Service

reminder screen (See Figure 84).

This will be a reminder to call your dealer for service.

Once programmed, this feature displays the number of

months and days left until the service reminder.

Once the “Service overdue” message has appeared,

dealers performing service clear it by setting the num-

Service reminder

Service overdue

FIG. 80

**Only displayed if Auxiliary control is set to Chemical feed.

ber of months until the next service reminder. Set or

reset the service reminder as follows:

1. From any of the rolling status screens, press the

SELECT (¡) button to display the Main menu.

2. Press the DOWN (6) button to scroll through the

menu options until Advanced settings is highlighted.

ECOWATER

S Y S T E M S

Filter Operation

Chemical feed volume

1 gallons

FIG. 87

Chemical feed timer

0.1 seconds

FIG. 88

Auxiliary control

Service reminder

Special features

FIG. 85

AUXILIARY CONTROL

The electronic control has an auxiliary output which can

control external devices in a water treatment system.

The signal is 24V DC, current draw 500 mA maximum.

The Auxiliary Output terminals are located on the elec-

tronic control board (See Schematic on Page 28).

For more details on the use of auxiliary controlled

equipment in water treatment systems, consult the

EcoWater Systems “Problem Water Guide.”

To select an auxiliary control mode:

1. From any of the rolling status screens, press the

SELECT (¡) button to display the Main menu.

2. Press the DOWN (6) button to scroll through the

menu options until Advanced settings is highlighted.

3. Press the SELECT (¡) button to display the

Advanced settings menu.

4. Press the DOWN (6) button to scroll through the

menu options until Special features is highlighted.

5. Press the SELECT (¡) button to display the Special

features menu (See Figure 85).

6. Make sure Auxiliary control is highlighted.

7. Press the SELECT (¡) button to display the Auxiliary

control menu (See Figure 86).

8. If the desired option already has a black dot next to it

(See Figure 86), go to Step 9. Otherwise, press the

DOWN (6) or UP (5) buttons to scroll to the desired

option, then press SELECT (¡) to choose it.

=Off is the default. The 24V DC output is always off.

=On: The 24V DC output is always on.

=Chlorine can be used to drive a chlorine generator,

which produces chlorine, as water passes through

it, to sanitize the media during recharges.

=Bypass: Turns 24V DC on during the entire regen-

eration cycle (when the filter’s valve is in bypass

and unfiltered is going to the house).

=Chemical feed:* Can be used to run a chemical

feed pump. If chosen, the chemical feed volume

and timer must be set, as detailed at right.

=Water use*: Turns 24V DC on when the filter’s tur-

bine indicates water flow. Could drive an air pump

for iron or sulfur oxidation.

=Fast Rinse: Turns 24V DC on during the fast rinse

portion of the regeneration cycle.

9. Press the SELECT (¡) button. The display will go

back to the Special features menu (Figure 85).

10. Press the LEFT (3) button three times to return to

the rolling status screens.

Off

Chlorine

Auxiliary control

FIG. 86

CHEMICAL FEED*

If the auxiliary control mode has been set to Chemical

feed, as described in the previous section, two addition-

al lines (Chemical feed volume and Chemical feed

timer) will appear on the Special features menu.

To set these values:

1. From any of the rolling status screens, press the

SELECT (¡) button to display the Main menu.

2. Press the DOWN (6) button to scroll through the

menu options until Advanced settings is highlighted.

3. Press the SELECT (¡) button to display the

Advanced settings menu.

4. Press the DOWN (6) button to scroll through the

menu options until Special features is highlighted.

5. Press the SELECT (¡) button to display the Special

features menu (See Figure 85).

6. Press the DOWN (6) button to scroll through the

menu options until Chemical feed volume or

Chemical feed timer is highlighted.

7. Press the SELECT (¡) button to display the

Chemical feed volume or Chemical feed timer menu

(See Figures 87 & 88).

8. Press the UP (5) or DOWN (6) buttons to change

the value. Hold the button down to rapidly advance.

=Chemical feed volume is the amount of water

which will pass through the filter between each acti-

vation of the chemical feed equipment.

=Chemical feed timer is how long the output to the

chemical feed equipment is energized each time it

is activated.

9. Press the SELECT (¡) button. The display will go

back to the Special features menu (Figure 85).

10. Press the LEFT (3) button three times to return to

the rolling status screens.

*A turbine and turbine cable must be added to the system if auxiliary control options “Chemical feed” or “Water use” are to be used.

DIAGNOSTICS

This feature allows a service technician to check the

operating state of individual components in the filter

(e.g. valve position) to troubleshoot problems. If an

error code is displayed in place of the rolling status

screens, call your dealer for service.

To view the Diagnostics screen:

1. If an error code is

displayed, skip Steps 2-7 and go

directly to Step 8.

2. To display the Diagnostics screen from any of the

rolling status screens (when an error code is not dis-

played), press the SELECT (¡) button to display the

Main menu.

3. Press the DOWN (6) button to scroll through the

menu options until Advanced settings is highlighted.

4. Press the SELECT (¡) button to display the

Advanced settings menu.

5. Press the DOWN (6) button to scroll through the

menu options until Troubleshooting is highlighted.

6. Press the SELECT (¡) button to display the

Troubleshooting menu (See Figure 89).

SETUP CHANGES

This feature allows a service technician to repeat the

setup procedure (See Pages 10-12) or restore the fil-

ter’s default operating values.

1. From any of the rolling status screens, press the

SELECT (¡) button to display the Main menu.

2. Press the DOWN (6) button to scroll through the

menu options until Advanced settings is highlighted.

3. Press the SELECT (¡) button to display the

Advanced settings menu.

4. Press the DOWN (6) button to scroll through the

menu options until Troubleshooting is highlighted.

5. Press the SELECT (¡) button to display the

Troubleshooting menu (See Figure 89).

6. Press the DOWN (6) button to scroll through the

menu options until Setup changes is highlighted.

7. Press the SELECT (¡) button to display the Setup

changes menu (See Figure 91).

Diagnostics

Setup changes

Troubleshooting

FIG. 89

7. Make sure Diagnostics is highlighted.

8. Press the SELECT (¡) button to display the

Diagnostics screen (See Figure 90).

Diagnostics

Time:

3:45 PM

Position time:

0:00

FIG. 90

9. Press the DOWN (6) or UP (5) buttons to scroll

through the list. The following items are displayed:

=Time (current)

=Position time (counts down the time remaining in

the current valve position)

=Current position (of the valve: service, fill, brine,

backwash, fast rinse or moving)

=Requested position (of the valve)

=Motor state (on or off)

=Valve position switch (open or closed)

=Turbine count (if changing, indicates water flow).

=Tank light switch (open or closed)

=RF module (detected or not)

=Error code (call for service if a number is dis-

played)

continued

10. When finished viewing the Diagnostics screen,

press the SELECT (¡) button. The display will go

back to the Troubleshooting menu.

11. Press the LEFT (3) button three times to return to

the rolling status screens (or error code screen if an

error condition exists).

Redo setup

Restore defaults

Cancel

Setup changes

FIG. 91

8. If the desired option already has a dot next to it (See

Figure 91), go to Step 9. Otherwise, press the

DOWN (6) or UP (5) buttons to scroll to the desired

option, then press SELECT (¡) to choose it.

=Redo setup allows you to select a different model

code (intended to be used for upgrades or retrofits

of existing filters). Model codes are listed on Page

=Restore defaults will reset all customizable settings

to their default values and take you through the

“wizard” screen setup procedure (See Pages 10-12).

=Cancel will return to the Troubleshooting menu

(Figure 89).

9. Press the SELECT (¡) button.

ECOWATER

S Y S T E M S

Filter Operation

ECOWATER

S Y S T E M S

Service Information

NEUTRALIZING FILTER - CHECKING THE

MINERAL LEVEL IN THE TANK

As explained on Page 9, the mineral dissolves in the

water to neutralize the acid. How fast it dissolves

depends on how much water your household uses

and the pH of the water.

Every few months you should measure the mineral

bed level in the tank. Always add new mineral before

the tank is empty. To measure, do the following:

1. Referring to Page 17, initiate a “Recharge Now”.

2. When water starts to run from the drain hose, put

the plumbing bypass valve(s) into bypass position

(See Figures 7 & 8 on page 6), TO DEPRESSUR-

IZE THE FILTER.

3. Unplug the power supply at the wall outlet.

4. Remove the controller cover.

5. Disconnect the bypass valve or copper tubes from

the inlet and outlet (See Page 7).

6. Remove retainer clips and clamp sections from the

tank neck and carefully lift the valve off the tank.

7. Remove the top distributor and four o-ring seals

(See Page 5).

8. Use a yard stick or steel tape measure to find the

distance down to the top of the mineral bed (See

Figure 92). If it is lower than the suggested free-

board, shown in the table below, add more neu-

tralite material.

9. When adding more mineral, use a funnel to add.

10. Flush all mineral from the tank top opening. Then

replace the distributor and four o-ring seals (See

Figure 5 on Page 5).

11. Do the following steps to return the filter to service:

=Steps 10 and 11 on Page 5

=Step 2 on Page 7

=Step 5 on Page 8, if hose was disconnected

=Steps 6, 7 and 9 on Page 8

NOTE: After electrical power is applied, if the

time display is flashing, reset the clock

(See Page 17).

=Initiate a “Recharge Now” (See Page 17).

TASTE & ODOR FILTER - REPLACING

THE ACTIVATED CARBON MINERAL BED

When the filter no longer removes tastes and/or odors

from the water (See Page 9), the activated carbon

bed must be replaced. To replace the bed:

1. Do Steps 1 through 7, at left.

2. Carefully lay the filter tank over. Pull the standpipe

and bottom distributor from the mineral bed.

3. Dump the contents of the tank into a suitable con-

tainer.

4. Stand the tank upright and put the bottom distribu-

tor and standpipe back in place.

5. Add the recommended amounts of gravel, filter

sand, and activated carbon mineral. See

“Specifications” on Page 3.

6. Do Steps 10 & 11, above.

Model

Suggested

Freeboard

ETF2300PF10 15”

ETF2300PF12 16”

FIG. 92

FREEBOARD

Add

Mineral

Bed

Mineral

Tank

Bottom

Distributor

Riser

Plug When

Adding Mineral

ECOWATER

S Y S T E M S

Service Information

RELIEVING WATER PRESSURE WITH THE

BYPASS VALVE(S)

CAUTION: Always relieve water pressure in the

EcoWater Systems filter, as described below, before

removing parts from the valve or media tank.

DE-PRESSURIZE

1. Put bypass valve(s) into Bypass position.

2. Place filter valve in Fill position by performing Steps

1 & 5 of Manual Advance Recharge procedure on

Page 30.

PRESSURIZE

1. Put bypass valve(s) into Service position.

2. Return filter valve to Service position by performing

Steps 6-11 of Manual Advance Recharge procedure

on Page 30.

ALTERNATE METHODS:

3-VALVE BYPASS (See Figure 93)

DE-PRESSURIZE

1. Close the INLET valve.

2. Open HOT and COLD conditioned water house

faucets.

3. Close the OUTLET valve and open the BYPASS

valve.

4. Close all house faucets.

PRESSURIZE

1. Open HOT and COLD house faucets.

2. Close the BYPASS valve and open the OUTLET

valve.

3. Slowly, open the INLET valve.

4. Close all house faucets.

ECOWATER SYSTEMS BYPASS VALVE

(See Figure 94)

DE-PRESSURIZE

1. Close the house main water supply valve.

2. Open HOT and COLD conditioned water house

faucets.

3. Push the bypass valve handle to Bypass position.

4. Optional: For unfiltered water bypass to house

faucets, reopen the main water supply valve.

PRESSURIZE

1. Open main water supply valve if it is closed.

2. Open HOT and COLD house faucets.

3. Pull the bypass valve handle to Service position.

4. Close all house faucets.

FIG. 94

FIG. 93

BYPASS

VALVE

EcoWater Systems Bypass Valve

3-Valve Bypass

Filter

From

Filter

Water Flow

OUTLET

VALVE

INLET

VALVE

For Service

Close Bypass Valve.

Open Inlet & Outlet

Valves.

For Bypass

Open Bypass Valve.

Close Inlet & Outlet

Valves.

Pull out for Service

(Filtered water)

Push in for

Bypass

ECOWATER

S Y S T E M S

Service Information

TROUBLESHOOTING GUIDE

PROBLEM CAUSE CORRECTION

Cannot set some filter

parameters and display

shows a padlock icon:

Lockout feature is on. Turn off lockout feature (See Page 16).

Status screen shows

“No automatic recharges”

Recharge is set to “Off”

(vacation mode).

If you want automatic recharges, set recharge to

either “Schedule” or “Automatic” (See Page 17).

Air in house lines Riser tube o-ring. Reseat or replace riser o-ring.

Water to drain Defective rotor disc and seals. Replace rotor disc and seals.

Motor stalled or clicking Motor malfunction or internal

valve fault causing high torque

on motor.

Contact your dealer for service.

Error code E1, E3 or E4

displayed.

Fault in wiring harness, con-

nections to position switch,

switch, valve or motor.

Contact your dealer for service.

Error code E5 displayed. Electronic control malfunction. Contact your dealer for service.

TROUBLESHOOTING - INITIAL CHECKS

Always make these initial checks first:

1. Is display blank? Check power source.

2. Is Error code displayed? If so, go to “Automatic

Electronic Diagnostics” on the next page.

3. Is correct time displayed? If not, recharges occur

at the wrong time. Set current time (See Page 15.)

4. Are plumbing bypass valve(s) in service position

(See Figures 93 & 94 on Page 27)?

5. Are inlet and outlet pipes connected to the

EcoWater filter inlet and outlet respectively?

6. Is valve drain hose free of kinks and sharp bends,

and not elevated over 8 feet above the floor.

If no problem is found after making the initial checks,

proceed to “Troubleshooting - Manual Diagnostics”

and “Manual Advance Recharge Check” on the next

two pages.

WIRING SCHEMATIC

Orange

Green

Red

Black

Control Board on Back of Faceplate

Valve

Motor

Position

Switch

Power

Supply

120V AC

60 Hz

24V DC

Power In

Auxiliary

Output

24V DC

ECOWATER

S Y S T E M S

Schematic

FIG. 95

White

Red

Black

Turbine

Sensor

GND

OUT

ECOWATER

S Y S T E M S

Service Information

AUTOMATIC ELECTRONIC DIAGNOSTICS

This filter has a self-diagnostic function for the electrical

system (except for input power and/or water meter).

The controller monitors electronic components and cir-

cuits for correct operation. If a malfunction occurs, an

Error code is displayed (See Figure 96).

Error detected

Error code: 1

FIG. 96

The troubleshooting chart on the previous page shows

the error codes that could appear, and the possible mal-

functions for these codes.

When an error code appears in the display, pressing

SELECT (¡) will display the Diagnostics screen (See

Page 25), so a service technician can further isolate the

problem.

REMOVING ERROR CODE

1. Unplug power supply from electrical outlet.

2. Correct problem.

3. Plug power supply back in.

4. Wait for 8 minutes while controller operates valve

through an entire cycle. The error code will return if

the problem was not corrected.

TROUBLESHOOTING -

MANUAL DIAGNOSTICS

1. Display the Diagnostics screen, following the proce-

dure on Page 25.

2. Press the DOWN (6) or UP (5) buttons to scroll

through the list. The following items are displayed:

=Time (current)

=Position time (counts down the time remaining in

the current valve position)

=Current position (of the valve: service, fill, brine,

backwash, fast rinse or moving) See “Manual

Advance Recharge Check” on the next page for

position verification.

=Requested position (of the valve)

=Motor state (on or off)

=Valve position switch (open or closed)

=Turbine count (if changing, indicates water flow).

=Tank light switch (open or closed)

=RF module (detected or not)

=Error code

Diagnostics

Turbine count:

Tank light switch:

Open

FIG. 97

3. A steady display of “0” (zero) indicates no water flow

through the meter (i.e. no conditioned water being

used).

4. Open a nearby conditioned water faucet.

5. The number in the display should count upward from

0 and reset at 140 for each gallon of flow.

6. If the display reading does not change with the

faucet open, pull the wire harness from the valve out-

let port (See Figure 98).

FIG. 98

7. Pass a small magnet back and forth in front of the

sensor.

8a. If the displayed Turbine Count does

count upward

with each pass of the magnet, disconnect the outlet

plumbing and check the turbine for binding.

8b. If the displayed Turbine Count does not count

upward with each pass of the magnet, the sensor is

probably faulty.

CHECKING THE TURBINE

1. Display the Diagnostics screen, following the proce-

dure on Page 25.

2. Press the DOWN (6) button to scroll through the list

until Turbine Count is displayed (See Figure 97).

Position

Switch

Valve

Outlet

Motor

Sensor

Housing

Turbine

Support

& Shaft

TROUBLESHOOTING -

MANUAL ADVANCE RECHARGE CHECK

Use the following procedures to advance the filter

through the recharge cycles to check operation. Always

make the Initial Checks (See Page 28) and the Manual

Diagnostics (See Page 29) first.

Remove the top cover by unlocking the tabs and lifting,

to observe cam and switch operation during valve rota-

tion (See Figure 101).

1. Display the Diagnostics screen, following the proce-

dure on Page 27.

2. Press the DOWN (6) button to scroll through the list

until Valve position switch is displayed (See Figure

99).

Diagnostics

Current position:

Service

Requested position:

Service

FIG. 100

5. With the Diagnostics screen displayed, press the

RIGHT (4) button once to advance the valve from

Service to the next position.

6. Default fill time is zero, so the valve will not remain at

the fill position unless fill time has been otherwise

set. If stopped at Fill, press the RIGHT (4) button

again to advance to the next position.

7. Default draw time is zero, so the valve will not remain

at the brine position unless draw time has been oth-

erwise set. If stopped at Brine*, press the RIGHT

(4) button again to advance to the next position.

8. Verify that the valve position indicator on the motor

cam agrees with the position displayed on the screen

9. Once in Backwash, look for a fast flow of water from

the drain hose. If flow is slow, check for a plugged

top distributor, backwash flow plug or drain hose

If the 2nd Backwash option is set (See Page 22), the valve

will enter backwash and fast rinse before brine.

Diagnostics

Valve position switch:

Closed

Turbine count:

FIG. 99

3. Verify that when the switch plunger is down (into one

of the detents on the valve motor cam), this screen

reads Open. When the valve cam is rotating (for

example, after Step 5, below) , the switch plunger will

be up and this screen should read Closed.

4. Press the UP (5) button to scroll through the list until

Current position is displayed (See Figure 100).

ECOWATER

S Y S T E M S

Service Information

10. With the Diagnostics screen displayed, once

again press the RIGHT (4) button to advance the

valve to Fast Rinse. Again, look for a drain flow

rate about the same as backwash.

11. With the Diagnostics screen displayed, once

again press the RIGHT (4) button to return the

valve to the Service position.

IMPORTANT: Always return the valve to the Service

position before exiting this procedure.

OTHER SERVICE

Unfiltered Water Bypass (Unfiltered water “bleeds”

into filtered water supply):

1. Faulty inlet disc, seal or wave washer (See Pages

34 and 35).

2. Missing or faulty o-ring(s) at valve connection to

riser pipe.

Water Leaks from Drain Hose during service:

1. Faulty rotor disc, seal or wave washer.

2. Faulty o-ring on inlet disc shaft.

FIG. 101

Position markers

(valve in service)

CAM

MOTOR

ECOWATER

S Y S T E M S

Service Information

Valve Cam

FIG. 102

Position Switch

SERVICE

Valve Cam

FIG. 103

FILL

BRINE DRAW

Position Switch

Valve Cam

FIG. 104

Position Switch

Valve Cam

FIG. 105

BACKWASH

FAST RINSE

Position Switch

Valve Cam

FIG. 106

Position Switch

ECOWATER

S Y S T E M S

Notes

FILTER PARTS LISTFILTER EXPLODED VIEW

To order parts, call your local EcoWater dealer or go to

www.ecowater.com to locate a dealer in your area.

ECOWATER

S Y S T E M S

Repair Parts

Key

No.

Part No. Description

1 7353365 Top Cover

–

7357864

Repl. Faceplate Assembly

(includes Key Nos. 2-4)

Faceplate

Keypad/Decal

Electronic Controller (PWA)

5 7341520 Repl. Wi-Fi Board

6 7353381 Support, Faceplate

7 7259927 Wire Harness, Position Switch

8 7351054 Power Supply, 24V DC

9 7353357 Rim

7353234 Shroud, ETF2300PF10

7353242 Shroud, ETF2300PF12

–

7331177

Tank Neck Clamp Kit

(includes 2 ea. of Key Nos. 11 & 12)

Clamp Section (2 req.)

Retainer, Clamp (2 req.)

–

7112963

Distributor O-Ring Kit

(includes Key Nos. 13-15)

O-Ring, 2-7/8” x 3-1/4”

O-Ring, 13/16” x 1-1/16”

O-Ring, 2-3/4” x 3”

16 7088855 Top Distributor

17 7105047 Repl. Bottom Distributor

7092202

Repl. Mineral Tank, 10” x 47”,

ETF2300PF10

7113074

Repl. Mineral Tank, 12” x 54”

ETF2300PF12

0505647

Filter Aggregate, 1 cu. ft. Ù

3423699

Neutralite, 1/2 cu. ft. Ù

3424509

Activated Carbon, 1 cu. ft. Ù

7175149

Activated Carbon, 50 lbs. Ù

20 0501783

Filter Sand, 10 lbs. Ù

21 7124415 Gravel, 17 lbs.

22 7248706

Ground Clamp Kit Ù

Valve Assembly

See Pages 34 & 35

for parts

Ù Not included with the filter.

ECOWATER

S Y S T E M S

Repair Parts

VALVE EXPLODED VIEW

134

wear strip

seal

cross-section

view

flow plug

assembly

assembled

view

ECOWATER

S Y S T E M S

Repair Parts

VALVE PARTS LIST

Key

No.

Part No. Description

50 7224087 Screw, #8-32 x 1” (2 req.)

51 7286039 Motor (incl. 2 ea. of Key No. 50)

52 7231393 Motor Plate

53 0900857 Screw, #6-20 x 3/8” (3 req.)

54 7171250 Bearing

55 7283489 Cam & Gear

56 7169180 Clip, Drain

57 7172793 Drain Hose Adaptor

7170288 O-Ring, 15/16” x 1-3/16”, single

7336402 O-Ring, 15/16” x 1-3/16”, pack of 20

7178189 Flow Plug, 5 gpm, ETF2300PF10

7178202 Flow Plug, 7 gpm, ETF2300PF12

– 7185487 Seal Kit (includes Key Nos. 60-65)

O-Ring, 5/8” x 13/16”

O-Ring, 1-1/8” x 1-1/2”

O-Ring, 4-1/2” x 4-7/8”

Rotor Seal

Seal

Seal, Nozzle & Venturi

66 7174313 Bearing, Wave Washer

67 7185500 Rotor & Disc

68 7171187 Plug, Drain Seal

69 7129889 Spring

Key

No.

Part No. Description

7089306 Clip, 1”, single (2 req.)

7336428 Clip, 1”, pack of 20

7077642 Copper Tube, 1”, single (2 req.)

7344138

Copper Tube, 1”, pack of 10

(includes 10 ea. of Key No. 72)

7311127

O-Ring, 1-1/16” x 1-5/16”,

single (2 req.)

7336410

O-Ring, 1-1/16” x 1-5/16”,

pack of 20

– 7331703

Turbine & Support Assembly,

including 2 O-Rings (See Key No.

72) & 1 ea. of Key Nos. 73 & 74

Turbine Support & Shaft

Turbine

75 7171145 Valve Body

76 7270319 O-Ring, 1/4” x 3/8” (2 req.)

77 7100940 Plug

78 7081201 Retainer

79 7175199 Wave Washer

80 7171161 Valve Cover

81 7172997 Screw, #10 x 2-5/8” (8 req.)

82 7305150 Switch

83 7140738 Screw, #4-24 x 3/4” (2 req.)

84 7214383

Bypass Valve, 1” Ù (includes 2 ea.

of Key Nos. 70 & 72)

Ù Not included with the filter.

To order parts, call your local EcoWater dealer or go to

www.ecowater.com to locate a dealer in your area.

ECOWATER

S Y S T E M S

Warranty

LIMITED WARRANTY

EcoWater Systems LLC Advantage Warranty

Series ETF2300PF Water System

Congratulations! You have just purchased the highest quality water conditioning product on the market.

To whom is this warranty extended?

EcoWater Systems LLC warrants its products to the original owner and guarantees that the products will be free from defects

in materials and workmanship from the original date of installation.

How does my warranty work?

If, during the respective warranty period, a part proves, after inspection by EcoWater, to be defective, EcoWater will, at its

sole option repair or replace that part at no charge, other than normal shipping, installation or service charges.

What is covered by the warranty?

EcoWater Systems LLC guarantees that,

for the LIFETIME of the original owner, the MINERAL TANK will not rust, corrode, leak, burst, or in any other manner fail to

perform its proper functions, and that,

for a period of SEVEN (7) YEARS after installation, the ELECTRONIC FACEPLATE will be free of defects in materials and

workmanship and will perform its normal functions, and that,

for a period of FIVE (5) YEARS after installation, the VALVE BODY will be free of defects in materials and workmanship and

will perform its proper function, and that,

for a period of ONE (1) YEAR after installation, ALL OTHER PARTS will be free of defects in materials and workmanship and

will perform their normal functions.

How do I obtain warranty service?

Should you need service, your local, independent EcoWater Dealer is only a phone call away.

PHONE:____________________________________________________________

To obtain warranty service, notice must be given, within thirty (30) days of the discovery of the defect, to your local EcoWater

Systems dealer.

If I need a part replaced after the factory warranty expires, is the replacement part warranted?

Yes, EcoWater Systems LLC warrants FACTORY REPAIRS as well as all REPLACEMENT PARTS for a period of 90 DAYS.

This warranty does not include normal shipping, installation or service charges.

Are any additional warranties available?

We are pleased to say, YES! EcoWater Systems LLC sells an EXTENDED, PARTS ONLY WARRANTY for the ELECTRON-

ICS portion of your product. This warranty is called the “Perfect 10” and extends the warranty on the electronic FACEPLATE,

WIRING HARNESS, DRIVE MOTOR, POWER SUPPLY, POWER CORD, SENSOR HOUSING, and MICRO SWITCHES to a

total of TEN (10) YEARS from the date of original installation. Your local dealer will provide details regarding this warranty or

will refer you to the factory for additional information. Should your local dealer not offer this warranty, you may contact the

factory for additional information.* This guarantee may be subject to normal shipping and installation or service charges.

General Provisions

The above warranties are effective provided the water filter is operated at water pressures not exceeding 125 psi, and at

water temperatures not exceeding 120°F; provided further that the water filter is not subject to abuse, misuse, alteration, neg-

lect, freezing, accident or negligence; and provided further that the water filter is not damaged as the result of any unusual

force of nature such as, but not limited to, flood, hurricane, tornado or earthquake. EcoWater Systems LLC is excused if fail-

ure to perform its warranty obligations is the result of strikes, government regulation, materials shortages, or other circum-

stances beyond its control.

*THERE ARE NO WARRANTIES ON THE WATER FILTER BEYOND THOSE SPECIFICALLY DESCRIBED ABOVE. ALL IMPLIED WAR-

RANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, ARE DIS-

CLAIMED TO THE EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERIODS. THE SOLE OBLIGATION OF ECOWATER SYS-

TEMS LLC UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THE COMPONENT OR PART WHICH PROVES TO BE DEFEC-

TIVE WITHIN THE SPECIFIED TIME PERIOD, AND ECOWATER IS NOT LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES.

NO ECOWATER DEALER, AGENT, REPRESENTATIVE, OR OTHER PERSON IS AUTHORIZED TO EXTEND OR EXPAND THE WAR-

RANTIES EXPRESSLY DESCRIBED ABOVE.

Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or conse-

quential damage, so the limitations and exclusions in this warranty may not apply to you. This warranty gives you specific legal

rights, and you may have other rights which vary from state to state. This warranty applies to consumer-owned installations only.