TABLE OF CONTENTS
ENCLOSURE 1: REFERENCES………………………………………………………………...6
ENCLOSURE 2: RESPONSIBILITIES .........................................................................................7
The DIRECTOR, DLA LOGISTICS OPERATIONS (J3) ……………………………………7
The EXECUTIVE DIRECTOR, SUPPORT (J34) .....................................................................7
The DLA INVENTORY DISTRIBUTION NETWORK (J342) ................................................7
The DIRECTOR, DLA ACQUISITION (J7) .............................................................................9
The DIRECTOR, DLA FINANCE (J8)......................................................................................9
The COMMANDERS, DLA AVIATION, LAND & MARITIME, and TROOP SUPPORT
When Serving as a Demand Chain Owner (DCO) ................................................................. 10
The COMMANDERS, DLA INDUSTRIAL SUPPORT ACTIVITIES ..................................11
The COMMANDERS, DLA AVIATION, LAND & MARITIME, and TROOP SUPPORT
When Serving as a Supply Chain Owner (SCO) ..................................................................... 12
The COMMANDER, DLA DISTRIBUTION ..........................................................................13
ENCLOSURE 3: PROCEDURES ................................................................................................15
ORDER FULFILLMENT .........................................................................................................15
ORDER MANAGEMENT ................................................................................................15
INVENTORY MANAGEMENT ......................................................................................17
CUSTOMER RELATIONSHIP MANAGEMENT .........................................................18
PLANNING .............................................................................................................................19
DEMAND PLANNING.....................................................................................................19
COLLABORATION..........................................................................................................19
SUPPLY PLANNING .......................................................................................................20
INVENTORY DISTRIBUTION NETWORK ..................................................................23
TECHNICAL AND QUALITY ASSURANCE MANAGEMENT ........................................25
MATERIEL MASTER MAINTENANCE ........................................................................25
MATERIEL SOURCING INFORMATION .....................................................................25
SUPPLIER EVALUATION ..............................................................................................26
TECHICAL ADVICE and GUIDANCE ...........................................................................26
STORAGE AND DISTRIBUTION MANAGEMENT...........................................................26
RECEIPT of MATERIEL ..................................................................................................27
PICKING and ISSUING MATERIEL ..............................................................................27
PACKING MATERIEL.....................................................................................................28
DELIVERY and TRANSPORTATION ............................................................................28
RETURN and ASSET HANDLING .................................................................................29
WAREHOUSING ..............................................................................................................29
DISPOSITION ...................................................................................................................29
PHYSICAL INVENTORIES.............................................................................................30
MATERIEL DISCREPANCIES .......................................................................................30
FINANCIAL MANAGEMENT ..............................................................................................31
CONTRACT MANAGEMENT .............................................................................................31
DATA/METRICS ..................................................................................................................33
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