7
and readability of the information is particularly essential because Medicaid
enrollees and survivors may have modest education, lack legal representation,
have poor vision, or be under severe stress, any of which may affect their ability
to read and understand the information presented. Public information also can
help to ensure smooth operation of the recovery program and foster public
confidence.
In Illinois, current regulations note that “[t]he [state] will provide written notice to heirs
and beneficiaries known to the [state] of the opportunity, time frame and method to request a
waiver of estate recovery based on undue hardship.”
However, as of January 2022, the Illinois
Department of Healthcare and Family Services offers only one webpage related to estate
recovery which provides only that:
A claim may not be filed against your estate if recovery would cause an heir or
beneficiary undue hardship. To waive recovery, the heir or beneficiary must show
that the recovery would cause them to become or remain eligible for programs
such as Supplemental Security Income (SSI), Temporary Assistance for Needy
Families (TANF) or Food Stamps.
The webpage does not provide beneficiaries with clear information on how to apply for
exemption, nor does it provide beneficiaries with information about what materials they will
need to provide the state in order to prove qualification for exemption. Beneficiaries are merely
instructed to write to the Department’s Bureau of Collections for further information.
Many states offer brochures, websites, training materials, and toll-free telephone numbers
and some offer multi-lingual options for these resources.
Massachusetts, for example, has a
website dedicated to Medicaid estate recovery which explains in plain language the reasons for
the state’s recovery program and the process by which the state pursues recovery.
Applications
for waiver are available on the website in English and Spanish, along with English and Spanish
fact sheets and FAQs. California’s Department of Health Care Services offers a centralized
webpage providing plain language information on the state’s estate recovery program, links to
hardship waiver applications, a collection of online forms, an estate recovery brochure in English
and Spanish, and links to other related resources.
Finally, in Illinois, there is a dearth of public information about how estate recovery
functions. Medicaid estate recovery has been called “Medicaid’s Dark Secret.”
To advance
equity and justice in the estate recovery process, the state must publicly report on its estate
Erica F. Wood & Ellen M. Klem, Protections in Medicaid Estate Recovery: Findings, Promising Practices, and
Model Notices, ABA Commission on Law and Aging, AARP Public Policy Institute, 6 (2007)
(http://www.canhr.org/reports/2007/2007_07_medicaidprotections.pdf).
Ill. Admin. Code tit. 89, § 102.210.
See Illinois Department of Healthcare and Family Services, HFS 3419B Property Liens & Estate Claims,
available at https://www2.illinois.gov/hfs/info/Brochures%20and%20Forms/Brochures/Pages/HFS3419b.aspx.
Wood & Klem, supra note 34 at vi.
Massachusetts Medicaid Estate Recovery, https://www.mass.gov/info-details/massachusetts-medicaid-estate-
recovery.
Estate Recovery Program, https://www.dhcs.ca.gov/services/Pages/TPLRD_ER_cont.aspx.
Rachel Corbett, Medicaid’s Dark Secret, The Atlantic (Oct. 2019),
https://www.theatlantic.com/magazine/archive/2019/10/when-medicaid-takes-everything-you-own/596671/.