1
Foreword ..................................................................................................................................................................................................................................................... 2
Privacy Policy ............................................................................................................................................................................................................................................... 2
New Vehicle Warranty Coverage Summary ................................................................................................................................................................................................. 3
Subaru Limited Warranties .......................................................................................................................................................................................................................... 4
New Vehicle Limited Warranty..................................................................................................................................................................................................................... 4
Powertrain Limited Warranty ...................................................................................................................................................................................................................... 5
Rust Perforation Limited Warranty .............................................................................................................................................................................................................. 6
What is Not Covered ................................................................................................................................................................................................................................... 8
Federal Emission Control Systems Warranties .......................................................................................................................................................................................... 10
California Emission Control Systems Warranties....................................................................................................................................................................................... 13
Limited Warranty for Genuine Subaru Replacement Parts and Accessories.............................................................................................................................................. 20
Tips for Receiving Continuing Satisfaction from Your New Subaru .......................................................................................................................................................... 23
Driving Hints .............................................................................................................................................................................................................................................. 24
Safety Inspection ....................................................................................................................................................................................................................................... 26
Schedule of Inspection and Maintenance Services ................................................................................................................................................................................... 27
Record of Inspection and Maintenance Services ...................................................................................................................................................................................... 30
If you have a question or problem concerning the operation of your Subaru, please refer to Page 23 for additional information. Updated August 2020.
Subaru and
are registered trademarks of SUBARU CORPORATION.
Table of Contents
2
To the New Subaru Owner:
We congratulate and thank you for your purchase of a Subaru vehicle
and extend to you our best wishes for many miles of happy and
trouble-free motoring.
Your Subaru has been designed and produced to give long service with a
minimum of attention. A generous warranty, plus a nationwide network
of Retailers with service facilities, are provided to Subaru owners to
protect their investment in their Subaru products. If your Subaru should
require service when traveling, or if you have any unusual problems or
comments, you may locate the nearest Authorized Subaru Retailer or
Distributor by calling our toll-free customer service HELP LINE at
1-800-SUBARU3 (1-800-782-2783).
Prior to delivery of your Subaru, your Authorized Subaru Retailer has
carefully checked, inspected and performed certain adjustments to your
vehicle, following procedures recommended by the manufacturer, to
assure that your Subaru is delivered to you in the best possible condition.
The National Traffic and Motor Vehicle Safety Act of 1966 makes it
necessary that we be in a position to contact each individual Subaru owner,
if required. Therefore, if you change your address, we request that you
contact us at 1-800-782-2783 to update your information.
Similarly, if you resell your Subaru, we request that the new owner
information be provided to us so that we will be able to contact the
new owner. In the event you do resell your Subaru, we also request
that you deliver this Warranty & Maintenance Booklet and Owner’s
Manual to the new owner so that he or she will know of any remaining
warranty coverage.
This Subaru Warranty & Maintenance Booklet is an important document
for the service of your Subaru. This Booklet should be carried in your
vehicle at all times and made available to your Authorized Subaru Retailer
if warranty service is needed. This Booklet contains recommended services
at prescribed mileages and/or times to keep your Subaru in proper
operating condition. You should make certain the record of services
performed on your Subaru are validated in the space(s) provided in this
Booklet by the Authorized Subaru Retailer or other service facility which
performs those services.
Your Subaru is designed to operate on unleaded gasoline only.
Subaru of America, Inc.
One Subaru Drive
Camden, NJ 08103-9800
Privacy Policy
Your privacy is important to Subaru of America, Inc. Visit
www.subaru.com/company/privacy for information on how Subaru
collects, uses, shares and endeavors to protect your information.
Foreword
3
Subaru of America, Inc. (“SOA”)
* Also applies to Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont and Washington.
** Under certain conditions, also applies to Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Rhode Island and Vermont.
Subaru of America, Inc. (“SOA”) is the sole distributor of Subaru vehicles in the Continental United States and offers these warranties on U.S. model vehicles only.
For complete details on warranty coverages and exclusions, please refer to the warranties in this Booklet.
1 YEAR
Unlimited Mileage
2 YEARS
24,000 Miles
3 YEARS
See below for Mileage
5 YEARS
See below for Mileage
7 YEARS
70,000 Miles
8 YEARS
80,000 Miles
8 YEARS
100,000 Miles
10 YEARS
150,000 Miles
15 YEARS
150,000 Miles
Replacement
Parts Limited
Warranty
Federal Emissions
Performance Warranty
New Vehicle Limited Warranty/36,000 Miles
Federal Emissions Defect Warranty/36,000 Miles
California Emissions Performance
and Defect Warranties/50,000 Miles*
Rust Perforation Limited Warranty/Unlimited Mileage
Powertrain Limited Warranty/60,000 Miles
California Extended Emissions Defect Warranty*
Federal Extended Emissions Performance and Defect Warranties
Hybrid System Warranty (Plug-in Hybrid Electric Vehicles only)
California TZEV Emissions Hybrid Electric Vehicle (Lithium-Ion) Battery Warranty**
California TZEV Emissions Performance and Defect Warranties**
2021 New Vehicle Warranty Coverage Summary
4
Who Makes These Warranties
These warranties are made by Subaru of America, Inc. (“SOA”)*,
One Subaru Drive, Camden, NJ 08103-9800.
When These Warranties Apply
These warranties apply only if the vehicle was imported or distributed
by SOA and sold to the first retail purchaser by an Authorized Subaru
Retailer in the United States. Any and all repairs must be performed by
an Authorized Subaru Retailer located in the United States. Every owner
of the vehicle during the warranty period shall be entitled to the benefits
of these warranties. If the vehicle is sold or otherwise transferred, it is
recommended and requested that the new owner promptly send written
notice of the transfer of ownership to SOA at the address indicated above.
Warranty Periods
Warranty coverage begins on the date the vehicle is delivered to the first
retail purchaser. If the vehicle was used as a demonstrator or company
vehicle before being sold at retail, warranty coverage begins on the date
the vehicle was first placed in such service.
* For vehicles delivered in Hawaii only, this warranty is made by SUBARU Hawaii, 2850-A Pukoloa St., Suite 202, Honolulu, HI 96819, 808-564-2260, which is solely
responsible for all matters related to the warranty on such vehicles. For simplicity in this warranty only, SUBARU Hawaii will also be called “SOA.”
** Genuine Subaru Accessories are specifically designed, approved, and supplied by SOA for installation on Subaru vehicles. The Subaru Limited Warranties cover any repairs
needed to correct defects in material or workmanship, which occur under normal use, in any Genuine Subaru Replacement Part or Accessory. This warranty applies only
to a Genuine Subaru Replacement Part or Accessory purchased for use on an applicable Subaru vehicle from an Authorized Subaru Retailer located in the United States.
What Is Covered
These warranties cover any repairs needed to correct defects in material or
workmanship reported during the applicable warranty period and which
occur under normal use:
• In any part of the 2021 model year Subaru which is identified
on the inside front cover of this Warranty & Maintenance Booklet
(the “vehicle”)
• Any Genuine Subaru Optional Accessories**
• In addition, adjustment services are covered one time only during the first
36 months/36,000 miles of operation, whichever comes first.
New Vehicle Limited Warranty
BASIC COVERAGE is 3 years or 36,000 miles, whichever comes first. Subject
to the exclusions listed in this warranty, it covers the entire vehicle.
Seat Belt Lifetime Limited Warranty
SEAT BELT COVERAGE lasts for the useful life of the vehicle and includes
seat belts and related components which fail to function properly during
normal use.
This warranty does not apply to cosmetic appearance, such as color fading,
when the seat belts function properly. Coverage also excludes any electrical
related components or body anchor points.
Subaru Limited Warranties
5
Wear Item Limited Warranty
WEAR ITEM COVERAGE is 3 years or 36,000 miles, whichever comes first.
Items covered are brake pad/shoe linings, clutch linings, and wiper blades.
Powertrain Limited Warranty
POWERTRAIN COVERAGE for all models is 5 years or 60,000 miles,
whichever comes first. Subject to the exclusions listed in this warranty,
it covers the major powertrain components listed below.
Powertrain Coverage Components:
Engine
Engine block and all internal parts
Cylinder heads and valve trains
Oil pump, oil pan
Timing belts or gears and cover
Water pump
Flywheel
Intake and exhaust manifolds
Oil seals and gaskets
Hybrid System Limited Warranty*
Plug-in hybrid electric vehicles are covered by the Subaru Hybrid System
Warranty for 8 years, or 100,000 miles, whichever comes first. This
limited warranty covers repairs needed to correct defects in materials or
workmanship in the following plug-in hybrid electric vehicle components:
High voltage battery pack
Battery control module
Hydraulic booster
Onboard charger
Hybrid system control module
Power control unit
Charge cable
Transmission and electric motor assembly
Transaxle/Transmission and Differential:
Transaxle/Transmission case and internal parts
Torque converter
Electronic transmission control unit
Seals and gaskets
Axle shafts and constant velocity joints (except boots)**
Propeller shaft
Wheel bearings
*Under certain conditions, the parts listed here may also be covered under the Transitional Zero Emission Vehicle (TZEV) Emission Warranty. See page 14 for details.
**Axle shaft and/or CVJ damage due to broken, torn, split or damaged boots, allowing the intrusion of road abrasive material, is not coverable under warranty.
6
Rust Perforation Limited Warranty
RUST PERFORATION COVERAGE for all models is 5 years, regardless of
mileage. Subject to the exclusions listed in this warranty, defective original
body sheet metal panels that are rusted completely through from the
inside out (perforated by corrosion) will be repaired or, at the option of
SOA or your Authorized Subaru Retailer, replaced without charge to you
for labor and materials. The following items are not covered: (1) rusting of
the outside of the underbody (floor pan) or any other part of the vehicle
except body panels; (2) rust resulting from alteration of any body panels;
(3) rust as a result of damage to paint caused by normal road hazards
such as stones or other debris; (4) body panel rust caused by abuse, lack
of maintenance, or damage to the vehicle; (5) rust caused by sand, mud,
salt, submergence of a body panel in water, exposure to industrial fallout,
chemical fallout, tree sap, hail, or other causes beyond the control of SOA;
(6) replacement body sheet metal panels; and (7) other items listed under
“What is Not Covered” (later in this section).
Rust Perforation Coverage applies to perforation due to corrosion only.
Perforation is a rust-through condition, such as an actual hole in a sheet
metal panel. Cosmetic or surface corrosion, such as that caused by stone
chips or scratches in the paint, is not covered under this warranty. In
addition, SOA or your Authorized Subaru Retailer reserves the right to
decide whether painting the repaired or replaced panel to match the
original finish is feasible. SOA will not, under any circumstances, pay for
painting the entire vehicle solely to match paint color.
Since your vehicle was designed and built to resist corrosion, use of
additional rust-inhibiting materials is not necessary and not a requirement
for coverage under this warranty. Whether to obtain such additional
protection is your decision.
Repairs at No Charge
Defective parts will be repaired or, at the option of SOA or your
Authorized Subaru Retailer, replaced with new or remanufactured parts
without charge to you for labor and materials.
Obtaining Repairs
Warranty claims must be made as soon as reasonably possible after a defect
is discovered, and before the end of warranty coverage on the particular
part. It is recommended that warranty repairs be performed by the
Authorized Subaru Retailer who sold you the vehicle, although warranty
service will be performed by any Authorized Subaru Retailer anywhere in
the United States. When a warranty repair is needed, your vehicle must be
brought to an Authorized Subaru Retailer’s place of business during normal
business hours. A reasonable time must be allowed for the Retailer to
perform necessary repairs. Within the New Vehicle Limited Warranty period,
if any part needed to make repairs is temporarily unavailable anywhere
in the United States, you may be eligible, under the terms of the Subaru
Owner Assistance Alternate Transportation Program, for a substitute vehicle
during the time your vehicle is out of service for warranty repairs. See your
Authorized Subaru Retailer for additional details.
Towing
SOA will pay the cost of having your vehicle towed to the nearest
Authorized Subaru Retailer if it cannot be driven due to a defect covered
by these warranties.
Emergency Repairs
In case of an emergency in which there are no Authorized Subaru Retailers
open for business within a distance of 75 miles, minor repairs needed to
ensure the safe operation of the vehicle may be made at any available
service facility. SOA will reimburse you up to a maximum amount
Subaru Limited Warranties (cont.)
7
of $500.00 for any such emergency repairs that are eligible for coverage
under this warranty. However, SOA is not obligated to reimburse you at
a cost for warranted parts replaced which is higher than SOA’s suggested
retail price or for labor charges which are higher than SOA’s recommended
time allowance for the repair multiplied by a labor rate per hour
appropriate for your location. To make a claim for reimbursement, you
must present all replaced parts, your copy of the paid receipt and a written
description of the emergency situation to any Authorized Subaru Retailer
within 15 days of the emergency repair. Once verified, the Retailer will
submit your claim for processing and you will receive reimbursement for all
approved claims directly from SOA within 60 days. SOA reserves the right
to have all emergency repairs inspected when a claim is made, and SOA
assumes no liability for the workmanship of the repair facility or for any
non-genuine Subaru parts or accessories used in the repair.
Warning Concerning Non-Genuine Accessories
and Equipment
Genuine Subaru Accessories are optional equipment items approved,
recommended, and supplied by SOA for installation on the vehicle. Some
Retailers sell Genuine Subaru Accessories as well as other accessories and
equipment. These warranties apply only to Genuine Subaru Accessories.
They do not apply to any other accessories and equipment.
Your Maintenance Responsibilities
It is your responsibility to have all scheduled inspection and maintenance
services performed at the times and mileages recommended at the back of
this Booklet and to retain proof that inspection and maintenance services
are performed when recommended. One method of proof is for you to
have each maintenance service record contained in this Booklet validated
at the proper time or mileage by the Authorized Subaru Retailer or other
service facility performing the service. You are also responsible for checking
such items as fluid levels and tire pressures regularly.
General
Under these warranties, parts that malfunction or fail during the warranty
period as a result of a manufacturing defect will be repaired without
charge. The servicing Authorized Subaru Retailer also will replace, without
charge, all lubricants and fluids which become contaminated as a result of
making any such repairs.
SOA, its Distributors and Authorized Subaru Retailers reserve the right to make
changes in vehicles sold by them at any time without incurring any obligation to
make the same or similar changes in vehicles previously sold by them.
THESE WARRANTIES AND THE EMISSION RELATED WARRANTIES
APPEARING ELSEWHERE IN THIS BOOKLET ARE THE ONLY EXPRESS
WARRANTIES BY SOA ON THE VEHICLE AND ON GENUINE SUBARU
OPTIONAL ACCESSORIES INSTALLED ON THE VEHICLE PRIOR TO DELIVERY.
THESE WARRANTIES ARE LIMITED IN DURATION TO THE TIME PERIOD
OF THE WRITTEN WARRANTIES. THESE WARRANTIES ARE IN LIEU OF ALL
OTHER OBLIGATIONS, LIABILITIES OR WARRANTIES, WHETHER EXPRESS OR
IMPLIED. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE END AT THE SAME TIME EXPRESS WARRANTY
COVERAGE ON THE PARTICULAR COMPONENT ENDS. SOA, its Distributors,
and Authorized Subaru Retailers do not authorize any person to assume
for any of them any obligations or liabilities greater than or different from
those set forth in these warranties. Some states do not allow limitations on
how long an implied warranty lasts, so the above limitations may not apply.
These warranties give you specific legal rights and you may also have other
rights under state law.
All WRX STI and certain WRX models are equipped with High Intensity
Discharge (HID) headlights that contain mercury. For this reason, it is
necessary to remove these components before vehicle disposal. Once
removed, please reuse, recycle or dispose of them as hazardous waste.
No other models contain the mercury devices or parts.
8
What is Not Covered
Parts Covered by Other Warranties
These warranties do not cover any parts, such as tires, which are covered
by their own separate warranties.
Maintenance and Adjustment Services;
Normal Deterioration
These warranties do not cover the cost of parts or labor involved in
performing any normal maintenance services. There is also no coverage
for normal deterioration or fading of paint, soft trim, cosmetic and
appearance items.
Periodic updates to the firmware or software in your vehicle may be made
to improve performance or security. Such updates are considered part of
normal maintenance.
Damage or Malfunction Due to Improper Repair
or Unauthorized Parts or Modications
These warranties do not cover any part which malfunctions, fails or is
damaged due to any unauthorized alteration or modification made to the
vehicle such as the removal of parts or the installation of parts, equipment
or accessories or improper repairs or adjustments not approved or
recommended by SOA.
Damage or Malfunction Due to Abuse, Neglect,
Accident or Fire
These warranties do not cover any part which malfunctions, fails or is
damaged due to objects striking the vehicle, road hazards, whether on or
off the road, accident, fire, neglect, abuse or any other cause beyond the
control of SOA.
Damage Caused by a Non-Covered Part
or Occurrence
These warranties do not cover damage to a covered component
directly caused by the failure of a non-covered part, accessory
or occurrence.
Damage Caused Due to Use of Vehicle in
Competitive Events
These warranties do not cover damage to any component that is the result
of operating the vehicle in any competition or racing event.
Damage or Malfunctions Due to Lack of
Maintenance or Failure to Follow Instructions
These warranties do not cover any part which malfunctions, fails or is
damaged due to a failure to follow the operating instructions set forth in
the Owner’s Manual (e.g., failure to use proper fuel) or a failure to follow
the Schedule of Recommended Inspection and Maintenance Services set
forth in this Booklet.
Subaru Limited Warranties (cont.)
9
Damage Caused by the Environment
These warranties do not cover damage caused by airborne fallout (which
includes but is not limited to chemicals, tree sap, and bird droppings), salt,
water, flooding, hail, windstorm, lightning, extreme temperatures, or any
other environmental cause.
Repairs by Non-Authorized Subaru Retailers
Except in the case of emergency repairs as previously explained, labor and
material expenses for repairs performed at any facility other than that of
an Authorized Subaru Retailer are not covered.
Vehicles Ineligible for Warranty Coverage
The vehicle is not eligible for warranty coverage if the vehicle
identification number is altered or cannot be read; if the vehicle has been
declared a total loss or sold for salvage purposes; if the vehicle has been
dismantled, destroyed or changed in such a manner that constitutes a
material alteration of its original construction; if the odometer mileage
has been changed so that mileage cannot be readily determined.
Applied Chemicals
These warranties do not cover any part of the vehicle’s finish which is
damaged by adding or applying chemicals other than those approved or
recommended by SOA.
Commercial Use
These warranties do not cover any part which malfunctions, fails or is
damaged due to commercial use of the vehicle, unless this exclusion is
expressly waived in writing by SOA.
Lithium-Ion Battery Capacity Loss (if applicable)
For hybrid electric vehicles equipped with a lithium-ion battery, the
battery will experience natural and gradual capacity loss over time. This
is considered a normal characteristic of the battery similar to wear and
tear, and will vary depending on use. This gradual capacity loss is not
covered by any Subaru warranty.
Other Expenses
SOA, ITS DISTRIBUTORS, AND AUTHORIZED SUBARU RETAILER SHALL NOT
BE LIABLE FOR ANY LOSS OF USE OF THE VEHICLE; FOR ANY ALTERNATE
TRANSPORTATION, LODGING, FOOD OR TELEPHONE EXPENSES; FOR ANY
DAMAGE TO GOODS, COMMERCIAL LOSS, LOSS OF TIME OR INCONVE-
NIENCE; OR FOR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or
consequential damages; therefore, the above limitation or exclusion may
not apply to you.
10
The following are the SOA new vehicle Federal emission control warranty
statements which apply to vehicles distributed by SOA within the United
States. These warranties do apply to vehicles sold and registered in states
which have adopted California Specification Emission Control Systems and
Warranties.* California vehicles destined for sale in other states that adopt
California standards are subject to the same Federal emissions warranty as
other motor vehicles. This Federal warranty is in addition to, and not voided
by, the applicable state standards and/or warranty. Every owner of the vehicle
during the warranty period shall be entitled to the benefits of these warranties.
Limited Warranties on Federal Specication
Emission Control Systems
Subaru of America, Inc. (SOA)** warrants to the owner of the 2021 model
year Subaru vehicle identified on the inside front cover of this Warranty
& Maintenance Booklet (the “vehicle”) that the vehicle (1) was designed,
built and equipped so as to conform at the time of sale with all applicable
regulations of the U.S. Environmental Protection Agency (EPA), including
section 207(a) of the Clean Air Act (CAA), and (2) is free from defects in
materials and workmanship which cause it to fail to conform with those
regulations. Items that require scheduled replacement are warranted up
to the replacement interval as specified in the “Schedule of Inspection and
Maintenance Services” listed in this manual beginning on Page 27. The
warranty period shall begin on the date the vehicle is delivered to the first
retail purchaser or, if the vehicle is first placed in service as a demonstrator or
company vehicle prior to sale at retail, on the date the vehicle is first placed in
such service. Exceptions to these warranties are listed under the heading “What
is Not Covered” on Page 12.
Emission Performance Warranty
Some states and local jurisdictions have established periodic vehicle
emissions tests to encourage proper vehicle maintenance.
The coverage period of the Emission Performance Warranty is 2 years/24,000
miles, whichever comes first. Specified major emissions control components
(see Page 18) are covered for 8 years/80,000 miles, whichever comes first. If,
within the applicable coverage period, your vehicle fails an emissions test
approved by the U.S. Environmental Protection Agency (EPA), including
section 207(b) of the CAA, which is required by the state or local government
where the vehicle is registered for use, your 2021 model year Subaru vehicle
is eligible for coverage under this warranty provided all of the following
conditions apply:
1. The vehicle has been maintained and operated in accordance with the
instructions for proper maintenance and use set forth in the Owner’s Manual
and in this Warranty & Maintenance Booklet supplied with the vehicle;
2. The vehicle fails to conform to the applicable emission standards of the
EPA as judged by an EPA-approved emissions test; and
3. The failure to conform results or will result in the owner of the vehicle
having to bear a penalty or other sanction (including the denial of
the right to use the vehicle) under local, state or federal law if the
non-conformity is not remedied within a specified period of time.
If the vehicle is eligible for coverage under this warranty, any non-conformities
in the vehicle which cause it to fail an EPA-approved emissions test will
be repaired, or at the option of SOA or your Authorized Subaru Retailer,
replaced using new or remanufactured parts or adjusted to proper
specifications, at no charge to you for labor and materials (including
necessary adjustments and diagnosis), in order to make the vehicle comply
with applicable emissions standards of the EPA. No claim under this
warranty will be denied on the basis of your use of a properly installed
EPA-certified emissions part for maintenance and repair.
* California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York,
Oregon, Pennsylvania, Rhode Island, Vermont and Washington.
** For vehicles delivered in Hawaii only, SUBARU Hawaii, 2850-A Pukoloa St., Suite 202,
Honolulu, HI 96819, has assumed all of the obligations of SOA under this warranty.
Federal Emission Control Systems Warranties
11
Emissions Defect Warranty
If within the 3-year/36,000-mile basic warranty period any defective
emission control part identified on the Federal Emission Warranty
parts list (see Page 18) fails, it will be repaired or, at the option of
SOA or your Authorized Subaru Retailer, replaced with a new or
remanufactured part without charge to you for labor and materials.
Emissions Extended Defect Warranty
For a period of 8 years/80,000 miles, whichever occurs first, specific
Major Emissions Control Components — catalytic converter, electronic
emissions control unit, and the onboard emissions diagnostic device
— are also covered by the Federal Emissions Defect Warranty.
The Federal Emission Performance or Defect Warranties may be subject
to future governmental regulatory action. SOA reserves the right to
change the terms of these warranties to be consistent with these actions.
See your Retailer for information regarding possible changes.
What SOA Will Do; How to Get Warranty Service
Defective parts will be repaired, or at the option of SOA or your Authorized
Subaru Retailer, replaced with a new or remanufactured part without charge
to you for labor and materials. Warranty claims must be made as soon as
reasonably possible after a defect is discovered, but before the end of the
warranty coverage.
It is recommended that warranty service be performed by the Subaru Retailer
who sold you the vehicle, although warranty service will be performed
by an Authorized Subaru Retailer located anywhere in the United States.
The vehicle must be brought to a Subaru Retailer’s place of business
during normal business hours. You will be notified within a reasonable
time (not to exceed 30 days after receipt of the vehicle by the Retailer,
or within the time period required by local or state law) whether the
repair qualifies for warranty coverage. The only exceptions would
be if you request or agree to an extension, or if a delay results from
events beyond the control of your Retailer or Subaru. If you are not
so notified, Subaru will provide any required repairs at no charge.
Your Maintenance Responsibility
It is your responsibility to have all maintenance services performed at
the times and mileages stated in the Owner’s Manual and this Warranty
& Maintenance Booklet. SOA recommends that you retain receipts and
maintenance records which show that the required maintenance services
have been performed at the stated intervals. Receipts and maintenance
records should be given to each subsequent owner of the vehicle.
Recommendations for Maintenance
Service Replacement Parts
It is recommended that any replacement parts used for maintenance, repair
or replacement of emission control systems be Genuine Subaru Replacement
Parts. Without invalidating this warranty, you may elect to have maintenance,
replacement or repair of the emission control devices and systems performed
by any automotive repair establishment or individual, and may elect to use
parts other than Genuine Subaru Replacement Parts. However, the cost of
such service or parts will not be covered under this warranty.
Use of replacement parts which are not of equivalent quality to Genuine
Subaru Replacement Parts may impair the effectiveness of emission control
systems. If other than Genuine Subaru Replacement Parts are used for
maintenance, replacement or repair of components affecting emission
control, you should assure yourself that such parts are warranted by their
manufacturer to be equivalent to Genuine Subaru Replacement Parts in
performance and durability. SOA, however, assumes no liability under this
warranty with respect to parts other than Genuine Subaru Replacement Parts.
The use of replacement parts which are not authorized by Subaru does not
invalidate the warranty on other components unless the non-authorized parts
cause damage to warranted parts.
12
What is Not Covered
These warranties do not cover: (1) the performance of scheduled
maintenance services, including the replacement of parts (such as spark
plugs and filters), beyond the scheduled maintenance period; (2) tune-ups,
under any circumstances; (3) the vehicle, if the vehicle identification number
is altered or cannot be read; if the vehicle has been declared a total loss or
is sold for salvage purposes; if the odometer mileage has been changed so
that mileage cannot be readily determined; (4) damage due to use of vehicle
in competitive or racing events; and (5) material and labor expenses for
repairs or diagnostic work performed at any facility other than that of an
Authorized Subaru Retailer, except in the case of an emergency.
These warranties do not cover any part which malfunctions, fails or is
damaged due to: (1) objects striking the vehicle or any road hazards,
whether on or off the road; (2) collision, accident, fire, flooding, abuse,
neglect, tampering, disconnection, misuse, or other events beyond
the control of SOA; (3) failure to follow the operating instructions set
forth in the Owner’s Manual; (4) improper or inadequate maintenance;
(5) improper installation, adjustment or repair of the vehicle or of any
warranted part unless performed by an Authorized Subaru Retailer during
warranty repair work; (6) alterations by changing, adding to or removing
parts from the vehicle; (7) failure to follow recommendations on fuel
use contained in the Owner’s Manual; (8) the vehicle being dismantled
or changed in such a manner that constitutes a material alteration of its
original construction; (9) damage to a covered part directly caused by the
failure of a non-covered part or event; and (10) damage caused by adding
or applying chemicals other than those approved or recommended by SOA.
SOA, ITS DISTRIBUTORS, AND AUTHORIZED SUBARU RETAILERS SHALL
NOT BE LIABLE FOR ANY LOSS OF USE OF THE VEHICLE; FOR ANY
ALTERNATE TRANSPORTATION, LODGING, FOOD OR TELEPHONE EXPENSES;
FOR ANY DAMAGE TO GOODS, COMMERCIAL LOSS, LOSS OF TIME OR
INCONVENIENCE; OR FOR ANY OTHER INCIDENTAL OR CONSEQUENTIAL
DAMAGES. Some states do not allow the exclusion or limitation of
incidental or consequential damages; therefore, the above limitation or
exclusion may not apply.
General
THESE FEDERAL SPECIFICATION EMISSION CONTROL SYSTEMS
WARRANTIES ARE THE ONLY EXPRESS WARRANTIES BY SOA ON THE
VEHICLE’S EMISSION COMPONENTS AND ARE LIMITED IN DURATION
TO THE TIME PERIOD OF THE WRITTEN WARRANTY FOR THE
RESPECTIVE COMPONENTS.*
THESE WARRANTIES ARE IN LIEU OF ALL OTHER OBLIGATIONS, LIABILITIES
OR WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE END AT THE SAME TIME COVERAGE ON THE PARTICULAR
COMPONENT ENDS. SOA, its Distributors, and Authorized Subaru Retailers
do not authorize any person to assume for any of them any obligations or
liabilities greater than or different from those set forth in this warranty.
Some states do not allow limitations on how long an implied warranty
lasts; therefore, the above limitations may not apply. These warranties
give you specific legal rights and you may also have other rights under
state law.
Your Complete Satisfaction is Important to Us
For further information, or to report what you believe to be a violation of
the emissions warranties, you may contact:
U.S. Environmental Protection Agency
Compliance Division
Light Duty Vehicle Group
2000 Traverwood Driver
Ann Arbor, MI 48105
Attn: Warranty Claim
* Certain vehicles may have additional coverage under the California Emissions Control System
Warranties (see Page 13).
Federal Emission Control Systems Warranties (cont.)
13
California Specication Emission Control Warranty
Statement: Your Warranty Rights and Obligations
The following statement is required to be provided by regulations of
the California Air Resources Board.
The California Air Resources Board and SOA are pleased to explain the
emission control system warranty on your 2021 vehicle. In California, new
motor vehicles must be designed, built and equipped to meet the State’s
stringent anti-smog standards. SOA must warrant the emission control
system on your vehicle for the periods of time listed below provided there
has been no abuse, neglect or improper maintenance of your vehicle.
Your emission control system may include parts such as the throttle body
assembly or fuel-injection system, the ignition system, catalytic converter,
and engine computer. Also included may be hoses, belts, connectors and
other emission-related assemblies.
Where a warrantable condition exists, SOA will repair your vehicle at no cost
to you including diagnosis, parts and labor.
Manufacturer’s Warranty Coverage
For 3 years or 50,000 miles (whichever first occurs):
1. If your vehicle fails a Smog Check Inspection, all necessary repairs and
adjustments will be made by SOA to ensure that your vehicle passes the
inspection. This is your emission control system PERFORMANCE WARRANTY.
2. If any emission-related part on your vehicle is defective, the part will be
repaired or replaced by SOA. This is your short-term emission control
systems DEFECTS WARRANTY.
For 7 years or 70,000 miles (whichever first occurs):
1. If any emission-related part listed in this Warranty Booklet (see Page 18)
specially noted with coverage for 7 years or 70,000 miles is defective, the
part will be repaired or replaced by SOA. This is your long-term emission
control system EXTENDED DEFECTS WARRANTY.
Owner’s Warranty Responsibilities:
As the vehicle owner, you are responsible for the performance of the
required maintenance listed in your Owner’s Manual and Warranty &
Maintenance Booklet. SOA recommends that you retain all receipts
covering maintenance on your vehicle, but SOA cannot deny warranty
coverage solely for the lack of receipts or for your failure to ensure the
performance of all scheduled maintenance.
You are responsible for presenting your vehicle to an SOA Retailer as
soon as a problem exists. The warranty repairs should be completed in a
reasonable amount of time, not to exceed 30 days.
As the vehicle owner, you should also be aware that SOA may deny
you warranty coverage if your vehicle or a part has failed due to abuse,
neglect, improper maintenance or unapproved modifications.
If you have any questions regarding your warranty rights and
responsibilities, you should contact the Subaru toll-free customer service
HELP LINE at 1-800-782-2783 or the California Air Resources Board at
9480 Telstar Avenue, Suite 4, El Monte, CA 91731. Attn: Field Operations
and Warranty Section.
The following are the SOA new vehicle emission control warranty
statements which apply to vehicles certified for sale in states which
have adopted California Specification Emission Control Systems and
Warranties and are registered for use in those states.*
* California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey,
New York,Oregon, Pennsylvania, Rhode Island, Vermont and Washington.
California Emission Control Systems Warranties
14
California Emission Control Systems Warranties (cont.)
Limited Warranties on California
Specication Emission Control Systems
Subaru of America, Inc. (SOA)** warrants to the owner of the 2021 model
year Subaru vehicle identified on the inside front cover of this Warranty
& Maintenance Booklet (“vehicle”) that the vehicle was designed, built
and equipped to conform with all applicable regulations adopted by the
California Air Resources Board. Items that require scheduled replacement
are warranted up to the replacement interval as specified in the “Schedule
of Inspection and Maintenance Services” listed in this Booklet beginning
on Page 27. The warranty period shall begin on the date the vehicle is
delivered to the first retail purchaser, or if the vehicle is first placed in
service as a demonstrator or company vehicle prior to sale at retail, on
the date the vehicle is first placed in such service. Exceptions to these
warranties are listed below under the heading “What Is Not Covered.”
Emissions Performance Warranty
If within the 3-year/50,000-mile performance warranty period, your vehicle
fails an authorized California Smog Check Inspection, and the vehicle is
eligible for coverage under this warranty, it will be repaired at no charge
to you for diagnosis, labor and parts using new or remanufactured parts
or adjusted to proper specifications, so that your vehicle will pass the
California Smog Check Inspection.
Emissions Defect Warranty
If within the 3-year/50,000-mile defect warranty period, your vehicle
fails to conform to applicable requirements, and that failure is the
result of a defect in any part which affects emissions (see Page 18), and
causes the vehicle’s onboard diagnostic malfunction indicator lamp
to illuminate, that part will, subject to all other terms and conditions of
this warranty, be repaired or replaced by an Authorized Subaru Retailer at
no charge to you for labor and materials (including necessary adjustments
and diagnosis).
Emissions Extended Defect Warranty
Within a period of 7 years or 70,000 miles, whichever occurs first, if any
high cost parts appearing on the list at the end of this warranty (see Page
18) fail as a result of a defect in materials or workmanship, SOA will either
replace them at no cost to you for diagnosis, labor or parts, using new or
remanufactured parts, or adjust them to proper specifications so that your
vehicle will pass the California Smog Check test. These high-cost parts were
selected on the basis of their estimated replacement cost at the time your
vehicle was certified for sale (including parts, labor and diagnosis).
Transitional Zero Emission Vehicle (TZEV)
Emission Warranty Coverage
California TZEV extended emissions performance and defect warranty
coverage applies if (1) your vehicle is registered in a state that has
adopted and is enforcing California TZEV emissions warranty regulations
applicable to your vehicle at the time of repair*, and (2) your vehicle is
certified as TZEV in California as indicated on the vehicle emission control
information label.
For vehicles eligible for TZEV emissions warranty coverage, the California
Emissions Performance and Defect Warranty coverage periods referenced
above are extended to 15 years or 150,000 miles, whichever comes first.
The hybrid electric vehicle lithium-ion battery is covered for 10 years, or
150,000 miles, whichever comes first, except that normal loss of battery
capacity is not covered under any warranty (see Page 9).
*Currently California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Rhode Island, and Vermont.
**For vehicles delivered in Hawaii only, SUBARU Hawaii, 2850-A Pukoloa St., Suite 202, Honolulu, HI 96819, has assumed all of the obligations of SOA under this warranty.
15
What SOA Will Do; How to Get Warranty Service
Defective parts will be repaired, or at the option of SOA or an Authorized
Subaru Retailer, replaced without charge to you for materials and labor
(including diagnosis). Warranty claims must be made as soon as reasonably
possible after a defect is discovered. You are responsible for required
maintenance on your vehicle as outlined in this Warranty & Maintenance
Booklet. SOA recommends that you retain all receipts covering
maintenance on your vehicle, but SOA cannot deny warranty solely for the
lack of receipts or for your failure to perform all scheduled maintenance. It
is recommended that warranty service be performed by the Subaru Retailer
who sold you the vehicle, although warranty service will be performed by
any Authorized Subaru Retailer anywhere in the United States. When a
warranty repair is needed, the vehicle must be brought to an Authorized
Subaru Retailer’s place of business during normal business hours. In all
cases, a reasonable time, up to 30 days, must be allowed
for the warranty repair to be completed after the vehicle is received by
the Retailer.
In case of an emergency where an Authorized Subaru Retailer is not
reasonably available, repairs may be performed at any available service
facility or by the owner using any replacement part. A part not being
available within 30 days or a repair not being completed within 30 days
constitutes an emergency. SOA will reimburse you for such repairs that
are covered under this warranty provided that you make a claim. SOA
encourages you to submit your claim as soon as possible after having
the emergency repairs performed. SOA will reimburse you for expenses,
including diagnosis, at a cost not to exceed SOA’s suggested retail price for
warranted parts replaced and for labor charges which are based on SOA’s
recommended time allowance for the repair multiplied by a labor rate per
hour appropriate for that geographical location. You must keep all replaced
parts as well as all parts and labor receipts as a condition of reimbursement
for emergency repairs not performed by an Authorized Subaru Retailer.
To make a claim for reimbursement, write to SOA at One Subaru Drive,
Camden, NJ 08103-9800, Attention: Customer Advocacy Department. To
help speed the processing of your claim, be sure to include: (1) your name
and address, (2) your telephone number, home, business and cell, (3) the
vehicle identification number, (4) a photocopy of the entire repair bill, and
(5) a description of the emergency situation.
If your vehicle should fail a Smog Check test, you should present a copy
of the Smog Check test failure printout to an Authorized Subaru Retailer
when making a claim under the performance warranty provisions. You
must be notified within 30 days that the claim is not valid, or SOA will
repair your vehicle free of charge, unless the delay was caused by an event
not attributable to SOA or its Authorized Subaru Retailers.
Your Maintenance Responsibilities
It is your responsibility to have all required scheduled maintenance services
performed at the times and mileages stated in the Owner’s Manual and this
Warranty & Maintenance Booklet. SOA recommends that you retain receipts
and maintenance records which show that the required maintenance
services have been performed at the stated intervals. SOA will not deny a
warranty claim solely because you have no record of maintenance; however,
SOA may deny a warranty claim if a failure to perform required maintenance
resulted in the failure of a warranted part. The receipts and maintenance
records should be given to each subsequent owner of the vehicle.
16
California Emission Control Systems Warranties (cont.)
Recommendations for Maintenance
Service Replacement Parts
It is recommended that any replacement parts used for maintenance,
repair or replacement of emission control systems be Genuine Subaru
Replacement Parts. Without invalidating this warranty, you may elect to
have maintenance, replacement or repair of the emission control devices
and systems performed by any automotive repair establishment or
individual, using any certified parts. However, the cost of such service or
parts will not be covered under this warranty.
Use of replacement parts which are not of equivalent quality to Genuine
Subaru Replacement Parts may impair the effectiveness of emission control
systems. If other than Genuine Subaru Replacement Parts are used for
maintenance, replacement or repair of components effecting emission
control, you should assure yourself that such parts are warranted by their
manufacturer to be equivalent to Genuine Subaru Replacement Parts in
performance and durability. SOA, however, assumes no liability under this
warranty with respect to parts other than Genuine Subaru Replacement
Parts. The use of replacement parts which are not authorized by Subaru
does not invalidate the warranty on other components unless the non-
authorized parts cause damage to warranted parts.
What is Not Covered
These warranties do not cover: (1) the performance of scheduled maintenance
services including the replacement of parts (such as spark plugs and
filters), beyond the scheduled maintenance period; (2) tune-ups, under
any circumstances; (3) the vehicle if the vehicle identification number is
altered or cannot be read; if the vehicle has been declared a total loss or
is sold for salvage purposes; if the odometer mileage has been changed
so that mileage cannot be readily determined; (4) damage due to use of
vehicle in competitive or racing events; (5) material and labor expenses
for repairs or diagnostic work performed at any facility other than that
of an Authorized Subaru Retailer, except in the case of an emergency;
(6) in the case of the Emissions Defects Warranties, parts not supplied by
Subaru or damage to other parts caused directly by non-Subaru parts; (7)
in the case of the Emissions Performance Warranties, costs of determining
the cause of a vehicle failing a California Smog Check if such failure is
found not to be covered; and (8) the use of any non-Subaru part not
certified in accordance with Federal requirements, which is defective or not
equivalent from an emissions standpoint to the original equipment part.
These warranties do not cover any part which malfunctions, fails or is
damaged due to: (1) objects striking the vehicle or any road hazards,
whether on or off the road; (2) collision, accident, fire, flooding, abuse,
neglect, tampering, disconnection, misuse, or other events beyond the
control of SOA; (3) failure to follow the operating instructions set forth in
the Owner’s Manual; (4) improper or inadequate maintenance as outlined
in your Owner’s Manual and your Warranty & Maintenance Booklet;
(5) improper installation, adjustment or repair of the vehicle or of any
warranted part unless performed by an Authorized Subaru Retailer during
warranty repair work; (6) alterations by changing, adding to or removing
parts from the vehicle; and (7) failure to follow recommendations on fuel
use contained in the Owner’s Manual; (8) if the vehicle has been dismantled
or changed in such a manner that constitutes a material alteration of its
original construction; (9) damage to a covered part directly caused by the
failure of a non-covered part or event; and (10) damage caused by adding or
applying chemicals other than those approved or recommended by SOA.
SOA, ITS DISTRIBUTORS, AND AUTHORIZED SUBARU RETAILERS
SHALL NOT BE LIABLE FOR ANY LOSS OF USE OF THE VEHICLE; FOR
ANY ALTERNATE TRANSPORTATION, LODGING, FOOD OR TELEPHONE
EXPENSES; FOR ANY DAMAGE TO GOODS, COMMERCIAL LOSS,
LOSS OF TIME OR INCONVENIENCE; OR FOR ANY OTHER INCIDENTAL
OR CONSEQUENTIAL DAMAGES. Some states do not allow the
exclusion or limitation of incidental or consequential damages;
therefore, the above limitation or exclusion may not apply.
17
General
THESE CALIFORNIA SPECIFICATION EMISSION CONTROL SYSTEMS
WARRANTIES ARE THE ONLY EXPRESS WARRANTIES MADE BY SOA
ON THE VEHICLE’S EMISSION COMPONENTS AND ARE LIMITED IN
DURATION TO THE TIME PERIOD OF THE WRITTEN WARRANTY FOR THE
RESPECTIVE COMPONENTS.
THESE WARRANTIES ARE IN LIEU OF ALL OTHER OBLIGATIONS, LIABILITIES OR
WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE END AT THE
SAME TIME COVERAGE ON THE PARTICULAR COMPONENT ENDS. SOA, its
Distributors, and Authorized Subaru Retailers do not authorize any person to
assume for any of them any obligations or liabilities greater than or different
from those set forth in this warranty. Some states do not allow limitations on
how long an implied warranty lasts, so the above limitations may not apply.
These warranties give you specific legal rights and you may also have other
rights under state law.
Customer Assistance
SOA wishes to help assure that these Emission Control Systems warranties
are properly administered. In the event that you have any questions or
comments concerning the performance or servicing of your Subaru, it is
recommended that you take the following steps:
1. Contact your Subaru Retailer and speak with the Service, Parts or Sales
Manager. Concerns are usually resolved most quickly by the Retailer.
2. If your concern is not resolved, contact the General Manager or Owner of
the Retailer.
3. If your concern cannot be resolved quickly by the Retailer personnel or
management, contact the Customer Advocacy Department at SOA:
Subaru of America, Inc.
One Subaru Drive
Camden, NJ 08103-9800
1-800-SUBARU3 (1-800-782-2783)
For further information on this Emission Warranty, you may contact the
California Air Resources Board, 9480 Telstar Avenue, Suite 4,
El Monte, California 91731.
Your Complete Satisfaction is Important to Us
For further information, or to report what you believe to be a violation of
the emissions warranties, you may contact:
• California Air Resources Board
Emission Compliance, Automotive Regulations
and Science Division (ECARS)
9480 Telstar Avenue, Suite 4
El Monte, CA 91731
Attn: Field Operations and Warranty Section
18
California and Federal Emission Control System Warranty Part List
Parts Covered Under the California Emissions Defect Warranty 3 Years/50,000 Miles and Federal Emissions Defect Warranty 3 Years/36,000 Miles***
Powertrain Control System
Accelerator Pedal Assembly
Data Link Connector**
Electric Coolant Fan Relays
Engine Control Module (ECM)**
Engine Coolant Temperature Sensor
Engine Start / Stop Switch
Front / Rear Oxygen Sensor
Hydraulic Unit (VDC)*
Intake Air Temperature Sensor
Malfunction Indicator Lamp**
Manifold Absolute Pressure Sensor (MAP)
Mass Air Flow Meter
Sensor (Out-temp)
Thermostat
Throttle Body*
Throttle Position Sensor
Vehicle Speed Sensor
Transmission Control System
Body Control Valve Assembly*
Manual Transmission Neutral Switch
Sensor AY Revolution AT
Stop Light Switch
Transmission Control Module (TCM)*
Transmission Inhibitor Switch
Transmission Sensor and Harness Assembly
Fuel Management System
Fuel Injectors
Fuel Pressure Regulator
Fuel Pressure Sensor
Fuel Pump
Fuel Pump Relay
Fuel Tank*
Fuel Tank Filler Pipe
Fuel Tank Level Sensor
High Pressure Fuel Pump*
High Pressure Fuel Injector*
Air Management System
Air By-Pass Valve (Turbo Pressure Control)
Intake Canister
Intake Manifold*
Intake Valve Motor
Intercooler Assembly*
Tumble Generator Valve
Turbocharger Assembly*
Turbocharger Duty Solenoid Valve
Ignition System
Camshaft Position Sensor
Camshaft Sprocket Assembly (Intake)*
Crankshaft Position Sensor
Engine Oil Temperature Sensor
Ignition Coil
Ignition Igniter
Ignition Relay
Knock Sensor
Oil Control Valve
Spark Plugs and Ignition Wires
Catalytic Converter System
Catalytic Converters**
Exhaust Heater Power Relay
Exhaust Manifolds
Positive Crankcase Ventilation System
Oil Filler Cap
Oil Flow Control Solenoid Valve
PCV Valve
Exhaust Gas Recirculation System
Electronic Controlled EGR Value
Secondary Air Injection System
Secondary Air Pump*
Secondary Air Pump Relay
Secondary Air Valve*
Evaporative Emission Control System
Evaporative Canister
Evaporative Canister Filter
Evaporative Emission Canister Purge Valve
Evaporative Leak Check Module
Fuel Filler Cap
Fuel Shut-Off Valve
Purge Valve
Vent Valve
* California Extended Emission Defect Warranty 7 Years/70,000 miles.
** Federal Emissions Extended Defect and Performance Warranties 8 Years/80,000 miles.
*** All listed emissions parts covered for 15 years / 150,000 miles for vehicles eligible for California TZEV Extended Performance and Defect Warranties (see Page 14).
Notes: Not all models contain all parts listed above. For more details, please contact your Authorized Subaru Retailer.
For more details about specific parts covered by The California Emissions Defect Warranty, contact your Authorized Subaru Retailer.
19
Miscellaneous Items Used In Conjunction With the Repair of the Components Listed on Page 18 are Covered
Actuators
Belts
Boots
Clamps
Connectors
Ducts
Fittings
Gaskets
Grommets
Hoses
Housings
Mounting Hardware
Pipes
Pulleys
Relays
Sealing Devices
Sensors
Springs
Tubes
Valves
Wiring
20
Who Makes This Warranty
This warranty is made by Subaru of America, Inc. (“SOA”)*,
One Subaru Drive, Camden, NJ 08103-9800.
Who is Covered
This warranty applies only to Genuine Subaru Replacement Parts and
Accessories purchased from an Authorized Subaru Retailer located in the
United States. Every owner of the vehicle during the warranty period
shall be entitled to the benefits of this warranty. If the vehicle is sold or
otherwise transferred during the warranty period for the part or accessory,
it is recommended that the new owner be given proof of purchase
documents for the part or accessory.
Duration of This Warranty
This warranty begins on the day you purchase a Genuine Subaru
Replacement Part or Accessory and lasts for 1 year regardless of mileage
or for the period of coverage remaining for the particular part under the
Subaru New Vehicle Limited Warranty, whichever is longer.
What is Covered
This warranty covers any repairs needed to correct defects in material
or workmanship occurring under normal use in any Genuine Subaru
Replacement Part or Accessory purchased after retail sale of the Subaru
vehicle in which the part or accessory is installed (the “vehicle”). Genuine
Subaru Replacement Parts or Accessories installed in your vehicle prior to
retail sale of that vehicle are covered under the Subaru Limited Warranties
which appears on Pages 4 through 9 of this Booklet.
This warranty is subject to change. Consult your Subaru Retailer for
actual coverage at time of part or accessory purchase.
How to Get Warranty Service
A defective part or accessory will be repaired or, at the option of SOA or
your Authorized Subaru Retailer, replaced using new or remanufactured
parts without charge to you for materials. In addition, if the part or
accessory was originally installed by an Authorized Subaru Retailer, you
will not be charged for labor, and the servicing Subaru Retailer will replace,
without charge, all lubricants and fluids which become contaminated or
lost as a result of making any such repairs. Warranty claims must be made
as soon as reasonably possible after a defect is discovered, and before the
end of warranty coverage for the particular part. It is recommended that
warranty claims be made at the Subaru Retailer who sold you the part or
accessory, although warranty claims can be presented to any Authorized
Subaru Retailer located anywhere in the United States. When a warranty
repair or replacement is needed, your vehicle (or, if you prefer, just the part
or accessory) must be brought to an Authorized Subaru Retailer’s place of
business during normal business hours. Within 1 year after your purchase
of a Genuine Subaru Replacement Part or Accessory, SOA will pay the cost
of having your vehicle towed to the nearest Authorized Subaru Retailer if
the vehicle cannot be driven due to a defect covered by this warranty, but
only if the defective part or accessory was originally installed in your vehicle
by an Authorized Subaru Retailer. In all cases, a reasonable time must be
allowed for warranty repairs to be completed after the part or accessory is
received by the Retailer.
* For parts and accessories sold in Hawaii only, this warranty is made by SUBARU Hawaii, 2850-A Pukoloa St., Suite 202, Honolulu, HI 96819, which is solely responsible
for all matters related to the warranty on such parts and accessories. For simplicity in this warranty only, SUBARU of Hawaii will also be called “SOA.”
Limited Warranty for Genuine Subaru Replacement
Parts and Accessories
21
Rust Perforation Coverage
Defective Genuine Subaru Replacement sheet metal body panels that are
rusted completely through from the inside out (perforated by corrosion)
will be repaired or, at the option of SOA or your Authorized Subaru
Retailer, replaced under this warranty. To obtain warranty coverage,
your vehicle must be brought to an Authorized Subaru Retailer located
anywhere in the United States as soon as reasonably possible after the
discovery of rust perforation. The following items are not covered: (1)
rusting of the outside of the underbody (floor pan) or any other part of
the vehicle except body panels; (2) rust resulting from alteration of any
body panels; (3) rust as a result of damage to paint caused by normal road
hazards such as stones or other debris; (4) body panel rust caused by abuse,
lack of maintenance, or damage to the vehicle; (5) rust caused by sand,
mud, salt, submergence of a body panel in water, exposure to industrial
fallout, chemical fallout, tree sap, hail, or other causes beyond the control
of SOA; and (6) other items listed under “What Is Not Covered” below.
In general, RUST PERFORATION COVERAGE applies to perforation due to
corrosion only. Perforation is a rust-through condition, such as an actual
hole in a sheet metal panel. Cosmetic or surface corrosion, such as that
caused by stone chips or scratches in the paint, is not covered under this
warranty. In addition, SOA or your Subaru Retailer reserves the right to
decide whether painting the repaired or replaced panel to match the
original finish is feasible. SOA will not, under any circumstances, pay for
painting the entire vehicle solely to match paint color.
Your Responsibility to Retain Proof of Purchase
and Maintenance
It is your responsibility to retain documents which show the date of purchase
and, if applicable, installation of the part or accessory and to present those
documents upon request at the time a warranty claim is made. Failure to
present proof of purchase documents upon request may result in denial
of your warranty claim. If applicable, it is also your responsibility to retain
proof that all inspection and maintenance services are performed when
recommended and to check fluid levels and tire pressure regularly.
What is Not Covered
This warranty does not cover: (1) any part or accessory which is covered by
any other written warranty from its manufacturer or from SOA; (2) any part
or accessory installed in the vehicle prior to or at the time of its delivery; (3)
the performance of any normal maintenance services or replacement of any
normal maintenance or wear items, except brake pad/shoe linings, clutch
disk linings and wiper blades, which are covered for a period of 1 year,
regardless of mileage; (4) normal deterioration of appearance items; (5)
labor unless the part or accessory was originally installed by an Authorized
Subaru Retailer; (6) labor and material expenses for repairs performed at
any facility other than that of an Authorized Subaru Retailer; and (7) the
replacement of lost or contaminated lubricants or fluids (such as refrigerant
in an air conditioning unit) unless the loss or contamination is a direct result
of a defect covered under this warranty.
This warranty does not cover any part or accessory which malfunctions,
fails or is damaged due to: (1) objects striking the vehicle or any road
hazards, whether on or off the road; (2) collision, accident, abuse, neglect,
misuse, or any other causes beyond the control of SOA; (3) the failure
either to perform any normal maintenance on or follow any operating
instructions for the part or accessory; (4) the failure to follow the operating
instructions for the vehicle set forth in the Owner’s Manual or failure to
follow the Schedule of Recommended Inspection and Maintenance for
the vehicle set forth in this Warranty & Maintenance Booklet; (5) improper
installation, adjustment or repair of the vehicle or improper adjustment,
repair or installation of the part or accessory; (6) alterations made by
changing, adding to or removing any items from the vehicle or from
the part or accessory; (7) installation in or attachment to the vehicle of
accessories or equipment not approved or recommended by SOA;
(8) commercial use of the vehicle, unless this exclusion is expressly waived
in writing by SOA; (9) use of the vehicle in any race or competitive event;
(10) airborne fallout (including, but not limited to, chemicals, tree sap,
bird droppings), salt, hail, windstorm, flooding, water, lightning,
extreme temperatures, or any other environmental cause;
(11) failure to follow recommendations on fuel use contained
in the Owner’s Manual;
22
Limited Warranty for Genuine Subaru Replacement
Parts and Accessories (cont.)
(12) the vehicle being dismantled or changed in such a manner that
constitutes a material alteration of its original construction; (13) damage
to a covered part directly caused by the failure of a non-covered part or
event; and (14) damaged caused by adding or applying chemicals other
than those approved or recommended by SOA.
This vehicle is not eligible for parts warranty coverage if: (1) the vehicle
identification number is altered or cannot be read; (2) the vehicle has been
declared a total loss or sold for salvage purposes; (3) the vehicle has been
dismantled, destroyed or changed in such a manner that constitutes a
material alteration of its original construction; (4) the odometer mileage
has been changed so that mileage cannot be readily determined; and (5)
the vehicle is ever used in any race or other competitive event.
Warning Concerning Non-Genuine Subaru
Replacement Parts and Accessories
Genuine Subaru Replacement Parts and Accessories are new or
remanufactured items which have been approved, recommended, and
supplied by SOA for installation on the vehicle. Some Retailers sell Genuine
Subaru Replacement Parts and Accessories, as well as other parts and
accessories. This warranty applies only to Genuine Subaru Replacement
Parts and Accessories. It does not apply to any other parts or accessories.
General
SOA, its Distributors, and Authorized Subaru Retailers reserve the right to
make changes in parts and accessories sold by them at any time without
incurring any obligation to make the same or similar changes in parts and
accessories previously sold by them.
THIS WARRANTY IS THE ONLY EXPRESS WARRANTY BY SOA ON GENUINE
SUBARU REPLACEMENT PARTS AND ACCESSORIES PURCHASED AFTER
DELIVERY OF THE VEHICLE IN WHICH THEY ARE INSTALLED. SOA, its
Distributors, and Authorized Subaru Retailers do not authorize any person
to assume for any of them any obligations or liabilities greater than or
different from those set forth in this warranty.
This warranty gives the owner specific rights, and the owner may also have
other rights which vary from state to state.
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE APPLICABLE TO THE PART OR ACCESSORY IS
LIMITED IN DURATION TO THE PERIOD OF THIS WARRANTY. Some states do
not allow limitations on how long an implied warranty lasts; therefore, the
above limitation may not apply.
SOA, ITS DISTRIBUTORS, AND AUTHORIZED SUBARU RETAILERS SHALL
NOT BE LIABLE FOR ANY LOSS OF USE OF THE VEHICLE, FOR ANY
ALTERNATE TRANSPORTATION, LODGING, FOOD OR TELEPHONE EXPENSES,
FOR ANY DAMAGE TO GOODS, COMMERCIAL LOSS, LOSS OF TIME OR
INCONVENIENCE, OR FOR ANY OTHER INCIDENTAL OR CONSEQUENTIAL
DAMAGES. Some states do not allow the exclusion or limitation of
incidental or consequential damages; therefore, the above limitation or
exclusion may not apply.
23
Tips for Receiving Continuing Satisfaction
from Your New Subaru
Retailer Preparation and Adjustment Service
Your complete satisfaction with your new Subaru is of the utmost
importance to the selling Retailer, to your regional Distributor and to SOA.
For this reason, the selling Retailer has carefully prepared your new Subaru
according to a Retailer Preparation program recommended by SOA, to be
sure the vehicle meets, in appearance and performance, the high standards
of quality which have been set.
Repairs After the Warranty Period and Subsequent
Inspection and Maintenance Services
We strongly recommend that you use the Service Department of an
Authorized Subaru Retailer to have all repairs, inspection and maintenance
services performed. They “know” your Subaru, they quickly receive all
up-to-date product information, and they are best qualified to serve your
needs using trained technicians and special service tools.
Relationship of Retailer, Distributor and
Subaru of America, Inc.*
All Subaru vehicles are either sold by SOA to Authorized Subaru
Distributors, which in turn establish Authorized Subaru Retailers for the
retail sale of Subaru vehicles and products, or are sold by SOA through its
regional distribution offices to Authorized Subaru Retailers for the retail
sale of Subaru vehicles and products.
What to Do if You Have a Question or Problem
In the event that you have any questions or comments concerning the
performance or servicing of your Subaru, it is recommended that you take
the following steps:
1. Contact your Subaru Retailer and speak with the Service, Parts or Sales
Manager. Concerns are usually resolved most quickly by the Retailer.
2. If your concern is not resolved, contact the General Manager or Owner
of the Retailer.
3. If your concern cannot be resolved quickly by the Retailer personnel or
management, contact the Customer Advocacy Department at SOA.
Subaru of America, Inc.
One Subaru Drive
Camden, NJ 08103-9800
www.SUBARU.com
1-800-782-2783
Please Supply the Following Information:
Your name and address
Your daytime telephone number
The vehicle identification number (serial number) which may be found on
the inside front cover of this Warranty & Maintenance Booklet, on your
vehicle registration or insurance card, or on the dashboard of your vehicle,
on the driver’s side.
The Retailer’s name and location
The age and current mileage of your vehicle
The nature of your concern
* For vehicles delivered in Hawaii, SUBARU Hawaii has the exclusive responsibility for providing you with satisfaction in all areas described in this
Warranty & Maintenance Booklet.
Limited Warranty for Genuine Subaru Replacement
Parts and Accessories (cont.)
24
Tips for Receiving Continuing Satisfaction
from Your New Subaru (cont.)
Please keep in mind that in most cases your concerns can be resolved most
quickly through the Retailer which you contacted in steps 1 or 2, using that
Retailer’s personnel, equipment and facilities. Therefore, you will save time
by following the steps in the order listed above.
Driving Hints
Your new Subaru represents some of the latest engineering techniques in
the modern automotive field. Your investment can be made to last, with
some simple care, for years to come.
The following items are suggested as a weekly check. Simple instructions
can be found in the Owner’s Manual by referring to the index.
• Check tire pressure — tires cold.
• Check engine oil level — engine off.
• Check radiator coolant — engine cold.
• Turn lights on — walk around vehicle for visual check.
• Keep glass clean inside and out.
• Check brake fluid level and power steering fluid level.
• Check automatic transmission fluid level.
• Check battery visually.
• Check horn operation.
• Check operation and condition of wipers and windshield washers.
Of course, normal periodic maintenance should be carried out at the
mileage/months suggested in the maintenance section of this Booklet.
Your Subaru is designed to use Unleaded Gasoline only. Other specific
fuel blends are discussed in the Owner’s Manual for your vehicle.
Use of LEADED fuels will contaminate the catalytic converter in the
exhaust system and render it useless, which could be detrimental to the
atmosphere and the operation of your vehicle.
25
Distributor Region
SUBARU OF NEW ENGLAND
95 Morse Street
Norwood, MA 02062
(781) 255-6369
SUBARU DISTRIBUTORS CORP.
6 Ramland Road
Orangeburg, NY 10962
(845) 359-2500
SUBARU Hawaii
2850-A Pukoloa St.
Suite 202
Honolulu, HI 96819
(808) 564-2260
Connecticut
Massachusetts
Maine
New Hampshire
Rhode Island
Vermont
Northern New Jersey
New York
Hawaii
26
Safety Inspection
Your Subaru vehicle has been produced with great attention to detail on
all items affecting safety. Your Subaru meets all applicable requirements
of Federal Motor Vehicle Safety Standards in effect at the time the vehicle
was produced.
In furthering our continued interest in highway safety, SOA urges each
Subaru owner to have an annual safety inspection made on his or
her vehicle. The safety inspection should be made in addition to the
recommended periodic maintenance services. Some states make a safety
inspection mandatory and require it to be done more frequently than once
a year. Subaru owners should comply with the state law where they reside.
The safety inspection is a maintenance service and is not covered under the
Subaru Limited Warranties.
Recommended Safety Inspection
1. Brake System
a. Adjustment and pedal travel
b. Fluid level
c. Condition of linings
2. Steering System
a. Wheel alignment
b. Excessive looseness in steering wheel
c. Loose tie rods
d. Condition of ball joints
3. Tires and Wheels
a. Tread depth
b. Uneven wear
c. Cuts, breakage and abrasions
d. Tire pressure
e. Bent wheel rims
4. Exhaust System
a. Tightness
b. Leaks
c. Damages or missing parts
d. Operation of emission control system
5. Glass and Mirrors
a. Discoloration
b. Cracked, broken or missing
6. Doors
a. Operation of door locks
7. Seat Belts
a. Proper operation
8. Horn
a. Proper operation
9. Lights and Switches
a. Headlight adjustment
b. Dimmer switch operation
c. Operation of dash warning lights
and indicator lights
d. Broken or cracked lens
e. Burned out bulbs
10. Turn Signal
a. Operation of external lamps
b. Operation of flasher
c. Operation of hazard warning
11. Windshield Wiper and Washer
a. Condition of blades
b. Proper operation of wipers
c. Proper operation of washer
d. Quantity of washer fluid
27
Schedule of Inspection and Maintenance Services
Maintaining Your Vehicle’s Finish
The best way to preserve your vehicle’s finish and aid in avoiding rust
is to keep the vehicle clean by washing frequently. Wash the vehicle
only with lukewarm or cold water. Do not wash the vehicle in the direct
rays of the sun, or use strong soap or chemical cleaners. Any cleaning
agents used should be washed off promptly and not allowed to dry on
the finish.
Calcium chloride and other salts, ice melting agents, road oil and tar,
tree sap, bugs, bird droppings, chemicals from industrial chimneys and
other foreign matter may damage the finish if left on the painted
surfaces. Prompt washing may not completely remove all these
deposits. Additional cleaners may be needed. When using chemical
cleaners developed for this purpose, be sure they are safe for use on
painted surfaces.
Any stone chips, fractures or deep scratches in the finish should be
repaired promptly. Bare metal will corrode quickly and can develop
into major repair expense. Minor chips and scratches can be repaired
with touch-up materials available from your Subaru Retailer.
If your vehicle is damaged and requires sheet metal repair or
replacement, be sure the body shop uses Genuine Subaru
Replacement Parts.
Maintenance
Vehicle maintenance is an important factor for proper vehicle
operation. The vehicle’s driver should ensure that fluid levels (engine
oil, coolant, etc.) are checked frequently (i.e., each time you add fuel)
in accordance with the instructions in the Owner’s Manual.
We suggest that you schedule an appointment at any Authorized
Subaru Retailer for any of the recommended services outlined on
the following pages.
The frequency of scheduled inspection and maintenance services as set
forth is minimal. However, it may be necessary that they be performed
more frequently depending on road conditions, weather, atmospheric
conditions, vehicle usage and individual driving habits. See Page 29 for
maintenance suggestions under severe driving conditions.
Maintenance, repair or replacement of the emission control devices
and systems of your vehicle may be performed by any automotive
repair establishment or individual, using any automotive part which
its manufacturer has certified will not result in a failure of your vehicle
to comply with the regulations of the U.S. Environmental Protection
Agency. Please see the Emission Control Systems Warranties for details.
Symbols used:
R – Replace
I – Inspect, correct or replace if necessary
P – Perform
Continue periodic maintenance beyond 120,000 miles (192,000 km) or
120 months by returning to the second column of the maintenance
schedule and adding 120,000 miles (192,000 km) or 120 months to
the column headings.
28
2021 MY All Vehicles – Federal/California Specifications Vehicles
R=Replace. I=Inspect, correct or replace if necessary. P=Perform.
MAINTENANCE ITEM MAINTENANCE INTERVAL (Number of months or km (mi), whichever occurs first)
Months 6 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120 126 132
x 1,000 km 9.6 19.2 28.8 38.4 48.0 57.6 67.2 76.8 86.4 96.0 105.6 115.2 124.8 134.4 144.0 153.6 163.2 172.8 182.4 192.0 201.6 211.0 REMARKS
x 1,000 mi 6 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120 126 132
1 Engine oil R R R R R R R R R R R R R R R R R R R R R R Note 1
2 Engine oil filter R R R R R R R R R R R R R R R R R R R R R R Note 1
3 Spark plug R R
4 Drive belt(s) I I I I
5 Timing belt (WRX STI) R
6 Fuel systems, lines & connections I I I I Note 6 & 7
7 Fuel filter R Note 2 & 7
8 Air cleaner element R R R R Note 8
9 Cooling system, hoses & connections I I I I Note 10
10 Engine coolant (engine side), (inverter assembly side - Hybrid) Replace after the first 11 years or 220,000 km (137,500 miles), and every six years or 120,000 km (75,000 miles) thereafter. Note 10
11 Clutch operation I I I I I I I I I I I
12
Transmission gear oil (except BRZ) I I I I
Note 3
Transmission gear oil (BRZ) I I I I I
13
CVT fluid (except BRZ & Hybrid) I I I I
Note 4
ATF (BRZ & Hybrid) I R I R
Front & rear differential gear oil (except BRZ) I I I I
14
Rear differential gear oil (BRZ)
I I I I I I I I I I I Note 3
Replace every 4 years or 96,000 km (60,000 miles).
15 Brake lines, operation of parking & service brake systems I I I I I I I I I I I Note 6
16 Brake fluid / clutch fluid (MT only) R R R R Note 5
17 Disc brake pad & disc, front & rear axle boots & joints I I I I I I I I I I I Note 6
18 Steering & suspension I I I I I I I I I I I Note 6
19 Wheel bearing I I
20 Rotate & inspect tires P P P P P P P P P P P P P P P P P P P P P P Note 9
21 HVAC system A/C filter R R R R R R R R R R R Note 8
29
Notes:
1. When the vehicle is used under severe driving conditions**, the
engine oil and filter should be changed every 3,000 miles (4,800 km)
or 3 months.
2. When the vehicle is used in extremely cold or hot weather areas,
contamination of the filter may occur and filter replacement should
be performed more often.
3. When the vehicle is frequently operated under severe driving
conditions**, replacement should be performed every 15,000 miles
(24,000 km) or 15 months, whichever occurs first.
4. When the vehicle is frequently operated under severe driving
conditions**, CVT fluid replacement (if applicable) should be
performed every 24,855 miles (40,000 km).
5. When the vehicle is used in high humidity areas or in mountainous
areas, change the brake fluid every 15,000 miles (24,000 km) or 15
months, whichever occurs first.
6. When the vehicle is used under severe driving conditions**, inspection
should be performed every 6,000 miles (9,600 km) or 6 months,
whichever occurs first.
7. This inspection/replacement is not required to maintain emission
warranty eligibility and it does not affect the manufacturer’s
obligations under the EPA’s in-use compliance program.
8. When the vehicle is used in extremely dusty conditions, the air cleaner
element should be inspected more often.
9. A tire should be replaced when the tread wear indicator appears as a
solid band across the tread; this occurs when the remaining tread has
worn to 0.063 in (1.6 mm) or less.
10. To prevent cooling system leaks, always add Genuine Subaru Cooling
System Conditioner whenever the coolant is replaced.
**Examples of Severe Driving Conditions:
a. Repeated short distance driving. (Maintenance Items 1 and 2 only)
b. Driving on rough and/or muddy roads.
(Maintenance Items 15 and 16)
c. Driving in dusty conditions. (Maintenance Item 8 only)
d. Driving in extremely cold weather.
(Maintenance Items 1, 2, 17, and 18)
e. Driving in areas where road salts or other corrosive materials
are used. (Maintenance Items 6, 15, 16, and 17)
f. Living in coastal areas. (Maintenance Item 6)
g. Repeated trailer towing.
(Maintenance Items 1, 2, 12, 13, 14, 15, 16, 17 and 18)
30
Record of Inspection and Maintenance Services
Inspection
6,000 miles / 6 months
12,000 miles / 12 months
18,000 miles / 18 months
24,000 miles / 24 months
30,000 miles / 30 months
36,000 miles / 36 months
42,000 miles / 42 months
48,000 miles / 48 months
54,000 miles / 54 months
60,000 miles / 60 months
66,000 miles / 66 months
Date of
Inspection
Actual
Mileage
Name of
Service Facility
Authorized
Signature
31
Authorized
Signature
Record of Inspection and Maintenance Services (cont.)
Inspection
Date of
Inspection
Actual
Mileage
Name of
Service Facility
Record of Inspection and Maintenance Services
72,000 miles / 72 months
78,000 miles / 78 months
84,000 miles / 84 months
90,000 miles / 90 months
96,000 miles / 96 months
102,000 miles / 102 months
108,000 miles / 108 months
114,000 miles / 114 months
120,000 miles / 120 months
126,000 miles / 126 months
132,000 miles / 132 months
32
Added Security
®
Be sure to ask your Retailer about Added Security
®
, the only Extended
Service Agreement backed 100% by Subaru of America, Inc. If your
Subaru is less than 36 months old and has less than 36,000 miles on the
odometer, you may still qualify for this mechanical repair protection.
Contact your Retailer today or call us at 1-800-932-0636 for more
information. This program is only available in the continental United
States and Alaska. Vehicles used commercially are not eligible.
Don’t be fooled by imitation service agreements. If you are told by
anyone that another program is “just like Added Security
®
” – call us.
We can show you the differences!
