Last modified: July 5, 2022
1
Using the iOS ePermitting App
How to download the iOS Version of the Oregon ePermitting App
Visit the App Store on your device and search or Oregon ePermitting. Touch download link. The app can be
downloaded on either an iPhone or an iPad.
The first time you open the app, there will be two pop ups requesting permission, you will need to say “Allow” in
order to use the app.
Location: Select “Allow While Using App.” The inspector will need to verify the location for video or photo
inspections.
Notifications: Select “Allow”. The inspector will be able to send notifications about when they are on their way.
Last modified: July 5, 2022
2
The first time you use the app, you will need to fill in User Information. This information is required for the app
to work, helps the inspector know who they are communicating with, and will auto-fill with the user information
you enter when scheduling an inspection.
Note: User information can be changed later by clicking the user information icon.
From the home screen, you can search for a permit using the Permit Number, Address, or License Number.
Important: We recommend searching by
the permit number or address; this will
reduce scrolling. Searching by license
number will include all open and closed
permits.
Last modified: July 5, 2022
3
Once you have found a record, you will see options for:
Inspection History: Shows resulted and scheduled inspections.
Scheduled Inspections: Shows all scheduled inspections for the permit/record.
Schedule A New Inspection: Where a new inspection can be scheduled.
Upload Photos: When an inspector requests photos for an inspection, you can use this button to attach
photos for the inspector to review.
Reschedule: If you need to request another inspection date.
Cancel: If the installation is not ready for inspection.
Video Inspection Check-In & Messages: Receive and send messages to the inspector. This is also where a
video inspection will be started.
Last modified: July 5, 2022
4
How to upload photos:
You need to be on a scheduled inspection to upload photos. If the inspector requests photos, you will receive a
notification from them on the app.
1. Select Upload Photos.
2. Select the green plus icon button. You can take pictures with the app or upload pictures from your
camera roll. Please only upload from your camera roll if you don’t have reception on the jobsite.
All pictures taken in the app are tagged with a GPS location, so inspectors can verify that the pictures
were taken at the correct jobsite.
3. Select Rename if you want to rename the pictures.
4. Swipe left on the picture to delete the picture.
5. Select Update once all the pictures loaded so the inspector can see them.
Last modified: July 5, 2022
5
Start a live inspection
In Video Inspection Check-In & Messages, there is a live chat with the inspector.
You will need to have the Video Inspection Check-In & Messages page open to chat and when the inspector
is ready to start a video inspection.
Before the video inspection, the inspector will send a location verification. This is to verify that you are at the
location of the inspection. You must be in Video Inspection Check-In & Messages to see the verification
pop up and begin the video inspection.
Last modified: July 5, 2022
6
If this is your first video inspection, you will need to allow the app to access the camera and the microphone.
From there you and the inspector will be on a video call. The inspector will be able to take screenshots of the
camera view.
Last modified: July 5, 2022
7
Menu Overview
Queue – Any photos uploaded from the app will go into the queue. If you have cell service, they will process
and submit immediately. If you are in poor service or have no service, they will remain in the queue and will be
sent when service is reestablished.
Notifications – Notifications will be sent to your device via the App. In order for notifications to work, you
MUST first search for the permit number or address of the permit from the App. For example, a contractor pulls
a new permit, then must search for that permit number or address in order to register it on the app and receive
notifications. Notifications will auto-delete after 7 days.
Help – This will take you to an external link with contact information and training resources for the app. This
page is currently under construction.
Documents – PDF documents with instructions on how to use the app.
Last modified: July 5, 2022
8
Turning Off Notifications (NOT RECOMMENDED)
Notifications can be turned off on any device you use, but if they are turned off you will NOT receive any
notifications from the inspector with updates or when the inspection is resulted. Turning off notifications is NOT
recommended. To turn off notifications go to your device settings and access the Apps section. From there
scroll until you see the Oregon ePermitting App icon and select it. From there you can choose notifications to
turn them off or modify the icon badges.
