Table of Contents
Information Technology Statement of Intent ...................................................................... 5
Policy Statement ................................................................................................................. 5
Objectives ........................................................................................................................... 5
Key Personnel Contact Info ................................................................................................ 6
Notification Calling Tree ................................................................................................ 7
External Contacts ................................................................................................................ 8
External Contacts Calling Tree ..................................................................................... 10
1 Plan Overview ........................................................................................................... 11
1.1 Plan Updating.................................................................................................... 11
1.2 Plan Documentation Storage............................................................................. 11
1.3 Backup Strategy ................................................................................................ 11
1.4 Risk Management ............................................................................................. 11
2 Emergency Response ................................................................................................ 12
2.1 Alert, escalation and plan invocation ................................................................ 12
2.1.1 Plan Triggering Events ................................................................................. 12
2.1.2 Assembly Points ............................................................................................ 12
2.1.3 Activation of Emergency Response Team .................................................... 12
2.2 Disaster Recovery Team ................................................................................... 13
2.3 Emergency Alert, Escalation and DRP Activation ........................................... 13
2.3.1 Emergency Alert ........................................................................................... 13
2.3.2 DR Procedures for Management ................................................................... 14
2.3.3 Contact with Employees ............................................................................... 14
2.3.4 Backup Staff.................................................................................................. 14
2.3.5 Recorded Messages / Updates ...................................................................... 14
2.3.6 Personnel and Family Notification ............................................................... 14
3 Media ........................................................................................................................ 14
3.1 Media Contact ................................................................................................... 14
3.2 Media Strategies................................................................................................ 14
3.3 Media Team ...................................................................................................... 14
3.4 Rules for Dealing with Media ........................................................................... 15
4 Financial and Legal Issues ........................................................................................ 15
4.1 Financial Assessment ........................................................................................ 15
4.2 Financial Requirements .................................................................................... 15
4.3 Legal Actions .................................................................................................... 15
5 DRP Exercising ......................................................................................................... 15
Appendix A – Technology Disaster Recovery Plan Templates........................................ 16
Disaster Recovery Plan for <System One> .................................................................. 16
Disaster Recovery Plan for <System Two> .................................................................. 18
Disaster Recovery Plan for Local Area Network (LAN).............................................. 20
Disaster Recovery Plan for Wide Area Network (WAN) ............................................. 22
Disaster Recovery Plan for Remote Connectivity ........................................................ 24
Disaster Recovery Plan for Voice Communications .................................................... 26
Appendix B – Suggested Forms ....................................................................................... 28
Damage Assessment Form ............................................................................................ 28
Management of DR Activities Form ............................................................................. 28
Disaster Recovery Event Recording Form ................................................................... 28
Disaster Recovery Activity Report Form ..................................................................... 29