QUESTION:
I HAVE RECEIVED A TICKET FOR NOT HAVING A PROPER TAG. THE OFFICER
TOLD ME IF I BUY MY TAG, BRING IT IN AND SHOW IT, I WILL NOT HAVE TO PAY
THE TICKET. IS THAT CORRECT?
ANSWER:
No. You are still liable for the ticket unless you have just purchased the vehicle, in which
case you are allowed 10 days to buy a tag and produce proof of purchase to us.
QUESTION:
WHY IS MY LICENSE SUSPENDED?
ANSWER:
If you did not pay your ticket on time, the Alabama Department of Public Safety was
notified and they suspended your license for non-payment. In order to have your license
reinstated, you must first pay the ticket to us and request a clearance letter. Then,
contact the Department of Public Safety at 334-242-4400 for more information
concerning the reinstatement fee which varies depending on the drivers' history.
QUESTION:
WHAT DO I DO IF I LIVE OUT OF TOWN?
ANSWER:
All out of town defendants must contact out Customer Services Department at (205)
254-2161.
QUESTION:
DO I HAVE TO COME TO COURT IN ALL CASES?
ANSWER:
Some tickets are court cases, some are payable and do not require a court appearance.
The payable ticket(s) must be paid 24 hours prior to the court appearance date. If you
are scheduled for court and unable to make it due to the following: (1) Illness or
hospitalization, (2) death in the immediate family, and (3) incarceration. You must
present documentation to the Records Division which will be made a part of your file
and reviewed by the judge to determine if you will receive a new court date .
QUESTION:
CAN I CHANGE MY COURT DATE?
ANSWER:
Court dates are changed only in extreme extenuating circumstances, i.e., a death in the
immediate family, incarceration, hospitalization or a doctor’s excuse. You must present
documentation to the Reords Division which will be made a part of your file and it will be
reviewed by a judge who will determine if a new court date is granted.