Point of Contact – An official at a critical shortage facility or eligible school of nursing who is the
applicant’s immediate supervisor or an authorized agent of the human resources department at the
service site. The site point of contact must verify (1) the participant’s total work hours and (2) work
status, during the service obligation. The Point of Contact must be active and registered in the Bureau
of Heath Workforce Customer Service Portal.
Private Hospital - Hospitals or affiliated outpatient clinics in a state that are private entities and are
primarily engaged in providing the following care, by or under the supervision of physicians, to
inpatients: (1) diagnostic and therapeutic services for medical diagnosis, treatment, and care of
injured, disabled, or sick persons; or (2) rehabilitation of injured, disabled, or sick persons. Hospital-
based outpatient clinics are included under this definition.
Public Hospital - Any hospital or hospital-based outpatient clinic that is owned by a government
(federal, state, or local), receives government funding, and is primarily engaged in providing the
following care, by or under the supervision of physicians, to inpatients: (a) diagnostic and therapeutic
services for medical diagnosis, treatment, and care of injured, disabled, or sick persons; or (b)
rehabilitation of injured, disabled, or sick persons. United States Department of Veterans Affairs
hospitals and military treatment facility hospitals are also included under this definition. State
psychiatric hospitals must use facility Health Professional Shortage Areas to determine site
eligibility—population and geographic Health Professional Shortage Areas cannot be used.
Residential Nursing Home - An institution that is primarily engaged in providing, on a regular basis,
health-related care and service to individuals who because of their mental or physical condition
require care and service (above the level of room and board) that can be made available to them only
through institutional facilities. This category includes a “skilled nursing facility,” which is an institution
(or distinct part of an institution) certified under section 1819(a) of the Social Security Act, that is
primarily engaged in providing skilled nursing care and related services to residents requiring medical,
rehabilitation, or nursing care and is not primarily for the care and treatment of mental diseases;
transitional facilities; assisted living; and group homes.
Rural Health Clinic - An entity that the Centers for Medicare & Medicaid Services has certified as a
rural health clinic under section 1861(aa)(2) of the Social Security Act. A rural health clinic provides
outpatient services to a non-urban area with an insufficient number of health care practitioners.
School-Based Clinic - A health clinic that is located in or near a school facility of a school district or
board or of an Indian tribe or tribal organization.
Small Rural Hospital - A non-federal, short-term general acute care hospital that is located in a rural
area (as defined for purposes of section 1886(d)(2)(D) of the Social Security Act) and has less than 50
beds. Critical Access Hospitals are included as eligible within this Critical Shortage Facility.
State or Local Health Department - The state, county, parish, or district entity that is responsible for
providing healthcare services, which include health promotion, disease prevention, and intervention
services, in clinics or other health care facilities that are funded and operated by the state or local
Public Health, Health, or Human Services Departments.