EDUCATION AND COMMUNITY OUTREACH COORDINATOR

EDUCATION AND COMMUNITY OUTREACH COORDINATOR Page 1 of 2

Position Title:

Education and Community

Outreach Coordinator

Pay Grade:

PRO.PB1

Department:

As assigned

Bargaining Unit

PRO

Employment Status:

Full-time

FLSA Status:

Exempt

Revised Dates:

6/21; 9/19; 1/17; 4/16; 4/11; 3/01

W/C Code:

8810

Established Date:

7/96

EEO Category:

Professional

Supervisory Work:

Not Applicable

EEO Code/Name:

0202 Public Admin Worker

Job Overview Summary:

This is responsible professional and liaison work in facilitating the accessibility to outreach projects and training to school-age

children and other community members by improving employee and public awareness of various services, activities, programs,

plans and projects. Employees in this position are expected to be able to perform any and all work tasks and comply with any

work schedules, attendance, or duty requirements which may be established by City or department rules, or applicable union

contracts. Work is performed independently under general supervision and is evaluated through conferences, observation and

analysis of results achieved.

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from

the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility,

incumbents in the position may perform some or all of the activities described below.

Duties:

• Develops and implements new innovative programs in conjunction with educational institutions, local business groups

and service organizations.

• Maintains, staffs, and facilitates in committee activities, including coordinating, training, and supervising, if necessary,

service volunteers, mentors, and staff; assists, supervises, and trains others in the less difficult work assignments

within a department area, and at area events.

• Designs, develops and produces training information materials.

• Coordinates, facilitates, and participates in community events and programs, fundraisers, and other various forums.

• Collaboratively plans activities and programs and offers presentations in area schools and at civic and community

associations which may be related to the specific department’s awareness programs.

• Communicates with and staffs outreach committees and facilitates quarterly meetings.

• Coordinates and facilitates community events and has responsibility to chair programs or events, if necessary.

• Oversees the department’s overall outreach effort and assists in establishing measurable performance goals.

• Assists program supervisor with grant applications by developing, writing and administering funding grants for

education projects, including researching grant opportunities and maintaining reports and records.

• Depending upon department designation, may develop in consultation with educators, study guides, lesson plans,

training materials, programs and curriculum for target audiences.

• Networks, maintains, and expands partnerships with other community organizations, as it relates to the department’s

activities.

• Tracks income and expenses for outreach activities and provides status reports relative to grant funds.

• Establishes and monitors goals and performance, and devises evaluation methods for the department’s specific

program areas.

• Performs related work as assigned.

EDUCATION AND COMMUNITY OUTREACH COORDINATOR Page 2 of 2

Desirable Qualifications:

Graduation from an accredited four-year college or university with major course work in education, social work, or a related

field with previous experience in community outreach programs and a strong background in public speaking; or, an equivalent

combination of education, training, and/or experience to be determined by department.

Knowledge and Skills:

• Considerable knowledge of the principles and practices of public relations work, as related to outreach and education

activities by means of verbal, written and visual presentation, including the marketing and promotion of municipal

activities.

• Knowledge of the methods, principles and practices of department-targeted community agencies and organizations.

• Skill in public speaking, presentations, and designing programs.

• Skill in utilizing computer software.

• Skill in mass media techniques such as newspaper writing, TV and video educational presentations and radio

interviews.

• Ability to prepare and maintain required reports and records.

• Ability to develop visual aids and other instructional materials to meet specific training needs.

• Ability to mediate differences in opinions of varying individuals and foster consensus on diverse issues.

• Ability to work flexible working hours.

• Ability to communicate clearly, concisely and accurately, orally and in writing with various individuals and groups.

• Ability to establish and maintain effective working relationships with employees, community groups, educators,

school children, parents, civic associations and the general public as necessitated by the work.

Required Responsibilities:

Successful demonstration of the following competencies are standard expectations for all City staff: cultural competence,

inclusivity, job knowledge, productivity, quality of work, adaptability/flexibility, communication, and customer focus.

Additional competencies are assigned based on the employee’s job classification. Information about the required competencies

including definitions can be found in the Core Competency Guide, a copy of which is located on the U: drive/Human Resource

Info/Job Descriptions folders and on the intranet.

Necessary Special Requirements:

If assigned duties require the use of a personal motor vehicle, a valid State of Florida Driver’s License, and an automobile

insurance policy that meets the minimum requirements of liability established by the State of Florida for property damage

and personal injury coverage must be current.

Public Contact:

Contacts are an essential component of this position and are for the purpose of obtaining and furnishing information, providing

interpretations, responding to complaints as assigned, and similar purposes. Work may involve considerable public contact and

usually requires the incumbent to interact with the public, various City departments, and governmental agencies, as needed.

Work requires an employee of this class to present oneself in a courteous, tactful, and effective manner.