Cisco Commerce Order User Guide
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Last Updated: 17 March 2020 Page 4 of 143
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6.10 Adding a Smart Account .................................................................................................. 84
6.11 Renewing Software Subscriptions .................................................................................. 87
6.12 Adding and Deleting Item Notes or Comments .............................................................. 89
6.13 Populating the Purchase Order Line Reference ............................................................. 89
6.14 Removing a Line Item from an Order .............................................................................. 90
6.15 Verifying Country Rules Validations ............................................................................... 91
6.16 Reviewing Discounts ....................................................................................................... 92
6.17 Setting the Shipping and Installation Information ......................................................... 93
6.17.1 Setting Order Shipping Options ............................................................................... 93
6.17.2 Adding Ultimate Consignee Details ......................................................................... 94
6.17.3 Managing Shipping Groups ..................................................................................... 95
6.17.4 Moving Items Between Shipping Groups ................................................................ 97
6.17.5 Deleting a Shipping Group ...................................................................................... 97
6.17.6 Populating Shipping Information ............................................................................. 98
6.18 Verifying Billing Information .......................................................................................... 100
6.18.1 Verifying Tax Information ...................................................................................... 100
6.18.2 Populating the Billing Information Section ............................................................. 101
6.18.3 Populating the Payment Information Section ......................................................... 102
6.19 Reviewing and Submitting the Order ............................................................................ 103
6.19.1 Adding Landing Costs and Freight Charges .......................................................... 105
6.19.2 Submitting the Order ............................................................................................. 106
6.19.3 Order Notification .................................................................................................. 107
7 Using a Reusable Nonstandard Discount ................................................................................ 108
8 Creating Service Only Orders ................................................................................................... 109
9 Viewing the Order Status........................................................................................................... 110
9.1 Viewing the Order Details .............................................................................................. 111
9.1.1 Viewing the Items Tab .......................................................................................... 111
9.1.2 Viewing the Discounts Tab .................................................................................... 114
9.1.3 Viewing the Shipping and Install Tab .................................................................... 114
9.1.4 Viewing the Billing and Invoice Tab ....................................................................... 115
9.1.5 Viewing the Order History Tab .............................................................................. 117
10 Updating or Cancelling a Submitted Order .............................................................................. 118