Command Line Interface Reference Guide for Cisco Unified
Communications Solutions, Release 12.5(1)SU4
First Published: 2021-02-23
Last Modified: 2023-10-03
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CONTENTS
Preface xxiii
PREFACE
Purpose xxiii
Audience xxiii
Organization xxiii
Related Documents xxiv
About CLI 1
CHAPTER 1
CLI Privilege Levels 1
Start CLI session 1
Tab completes command 3
Command help 3
Ctrl-C exits command 4
Quit CLI session 4
Delete Commands 5
CHAPTER 2
delete account 5
delete cuc futuredelivery 5
delete cuc locale 6
delete dns 7
delete dscp 7
delete ipsec policy_group 8
delete ipsec policy_name 8
delete process 9
delete smtp 9
File Commands 11
CHAPTER 3
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file build log 11
file check 15
file delete 16
file delete tftp 16
file delete dir tftp 17
file dump 18
file dump sftpdetails 18
file dump tftp 19
file fragmentation sdi 19
file fragmentation sdi file 20
file fragmentation sdi all 20
file fragmentation sdl 21
file fragmentation sdl file 21
file fragmentation sdl all 22
file get 22
file get salog 23
file get tftp 24
file list 25
file list salog 26
file list tftp 27
file search 28
file search tftp 28
file tail activelog 29
file tail tftp 30
file view 30
file view activelog 31
file view inactivelog 32
file view system-management-log 33
file view tftp 33
License Commands 35
CHAPTER 4
license smart deregister 35
license smart register idtoken <token> [force] 36
license smart renew auth 36
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license smart renew ID 36
license smart transport direct 37
license smart transport gateway <URL> 37
license smart transport proxy <proxy-server> <proxy-port> 38
license smart factory reset 38
license smart reservation enable 39
license smart reservation disable 39
license smart reservation request 39
license smart reservation cancel 40
license smart reservation install "<authorization-code>" 40
license smart reservation install-file <url> 40
license smart reservation return 41
license smart reservation return authorization "<authorization-code>" 41
license smart export request local <exportfeaturename> 42
license smart export return local <exportfeaturename> 42
license smart export cancel 43
Run Commands 45
CHAPTER 5
run cuc dbquery 45
run cuc preupgrade test 46
run cuc smtptest 48
run cuc sysagent task 48
run cuc vui rebuild 49
run loadcsv 50
run loadxml 50
run sql 51
run pe sql 51
Set Commands 53
CHAPTER 6
set account enable 55
set account name 56
set accountlocking 57
set accountlocking count 58
set accountlocking unlocktime 59
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set account ssorecoveryurlaccess 59
set account ssouidvalue 60
set cert bulk consolidate 61
set cert bulk export 61
set cert bulk import 62
set cert bulk sftp 62
set cert default-ca-list disable 63
set cert default-ca-list enable 64
set cert delete 66
set cert import 66
set cert regen 67
set cert regen ITLRecovery 68
set cli pagination 68
set cli session timeout 69
set commandcount 70
set csr gen 70
set cuc jetty stderrlog 71
set cuc jetty stdoutlog 72
set cuc jetty requestlog 73
set cuc speechview registration certificate size 73
set cuc srsv timeout 74
set cuc trace 74
set date 75
set dscp defaults 76
set dscp 76
set dscp marking 77
set ipsec policy_group 78
set ipsec policy_name 78
set key regen authz encryption 79
set key regen authz signing 79
set logging 79
set Login Grace Timeout 80
set network cluster publisher 80
set network cluster subscriber details 81
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set network cluster subscriber dynamic-cluster-configuration 82
set network dhcp eth0 82
set network dns 83
set network dns options 83
set network domain 84
set network failover 85
set network gateway 86
set network hostname 86
set network ip eth0 88
set network ipv6 dhcp 89
set network ipv6 gateway 90
set network ipv6 service 91
set network ipv6 static_address 91
set network max_ip_conntrack 92
set network mtu 92
set network name-service hosts cache-enable 93
set network name-service hosts max-db-size 94
set network name-service hosts negative-time-to-live 94
set network name-service hosts persistent 95
set network name-service hosts positive-time-to-live 95
set network name-service hosts suggested-size 95
set network name-service services cache-enable 96
set network name-service services max-db-size 96
set network name-service services negative-time-to-live 97
set network name-service services persistent 97
set network name-service services positive-time-to-live 98
set network name-service services suggested-size 98
set network nic eth0 99
set network ntp option 99
set network pmtud state 100
set network restore 100
set network status eth0 102
set network name-service 102
set password complexity minimum-length 103
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set password age 103
set password change-at-login 104
set password complexity character 104
set password complexity character difference 106
set password complexity character max-repeat 106
set password expiry maximum-age 107
set password expiry user maximum-age configure 108
set password expiry minimum-age 108
set password expiry user maximum-age 109
set password expiry user minimum-age 110
set password history 111
set password inactivity 111
set password system bootloader encryptHash 112
set password user admin 112
set password user security 113
Set replication-sync monitor 114
set samltrace level 114
set session maxlimit 115
set smtp 115
set strace enable 116
set strace disable 116
set timezone 117
set tls min-version 117
set trace disable 118
set trace enable 119
set tlsresumptiontimeout 120
set tlstrace* 120
set tlstrace disable 120
set tlstrace enable 121
set web-security 121
set webapp session timeout 123
set webapp session maxlimit 123
set workingdir 126
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Show Commands 127
CHAPTER 7
show account 131
show accountlocking 131
show cert default-ca-list 132
show cert list 133
show cert list type 134
show cert own 134
show cert trust 135
show cli pagination 135
show cli session timeout 136
show csr list 136
show csr list type 137
show csr own 137
show csr own name 138
show ctl 139
show cuc cluster status 139
show cuc config groups 139
show cuc config settings 140
show cuc dbconsistency 141
show cuc dbcontents 142
show cuc dbschema 143
show cuc dbserver disk 144
show cuc dbserver session 144
show cuc dbserver sessions all 145
show cuc dbserver sessions list 145
show cuc dbserver user list 146
show cuc dbserver user waiting 146
show cuc dbtable contents 146
show cuc dbtable list 147
show cuc dbtable schema 148
show cuc dbview contents 150
show cuc dbview list 151
show cuc dbview schema 152
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show cuc jetty ssl status 153
show cuc locales 153
show cuc speechview registration certificate size 154
show cuc sysagent task list 154
show cuc sysagent task results 155
show cuc sysinfo 156
show cuc tech dbschemaversion 157
show cuc tech dbserver all 158
show cuc tech dbserver integrity 158
show cuc tech dbserver log diagnostic 159
show cuc tech dbserver log message 159
show cuc tech dbserver status 160
show cuc trace levels 160
show cuc version 161
show date 162
show diskusage 162
show dscp all 163
show dscp defaults 163
show dscp marking 163
show dscp status 164
show environment fans 165
show environment power-supply 165
show environment temperatures 165
show fileserver transferspeed 166
show haproxy client-auth 166
show haproxy num-threads 167
show hardware 168
show ipsec information 168
show ipsec policy_group 169
show ipsec policy_name 170
show ipsec status 170
show itl 170
show logins 171
show logins successful 171
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show logins unsuccessful 172
show key authz encryption 172
show key authz signing 172
show license all 173
show license status 173
show license summary 173
show license tech support 174
show license trace 174
show license UDI 174
show license usage 175
show Login Grace Timeout 175
show media streams 175
show memory 177
show myself 177
show network all 178
show network cluster 178
show network dhcp eth0 178
show network eth0 179
show network failover 179
show network ip_conntrack 180
show network ipprefs 180
show network ipv6 181
show network max_ip_conntrack 181
show network ntp option 182
show network route 182
show network status 183
show network name-service attributes 183
show network name-service cache-stats 184
show network name-service {hosts|services} attributes 185
show open files all 185
show open files process 186
show open files regexp 186
show open ports all 186
show open ports regexp 187
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show packages 187
show password 188
show password change-at-login 188
show password complexity character 189
show password complexity length 189
show password expiry 189
show password expiry user 190
show password expiry user list 190
show perf counterhelp 191
show perf list categories 191
show perf list classes 191
show perf list counters 192
show perf list instances 192
show perf query class 193
show perf query counter 193
show perf query instance 194
show perf query path 195
show process list 195
show process load 196
show process name 197
show process name process-name 197
show process open 198
show process open-fd 198
show process pid 199
show process search 199
show process user 200
show process using-most cpu 200
show process using-most memory 201
show registry 201
show risdb list 202
show risdb query 203
show samltrace level 203
show session maxlimit 204
show smtp 204
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show stats io 204
show status 205
show tech activesql 206
show tech all 206
show tech ccm_service 206
show tech database 207
show tech dberrcode 207
show tech dbhighcputasks 208
show tech dbintegrity 208
show tech dbschema 208
show tech dbinuse 209
show tech dbstateinfo 209
show tech devdefaults 210
show tech dumpCSVandXML 210
show tech gateway 211
show tech locales 211
show tech network all 211
show tech network hosts 212
show tech network interfaces 212
show tech network resolv 213
show tech network routes 214
show tech network sockets 214
show tech notify 215
show tech params 215
show tech prefs 215
show tech procedures 216
show tech repltimeout 216
show tech routepatterns 217
show tech routeplan 217
show tech runtime 217
show tech sqlhistory 218
show tech systables 218
show tech system 219
show tech table 220
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show tech triggers 220
show tech version 220
show timezone config 221
show timezone list 221
show tls trace 222
show tls min-version 222
show tlsresumptiontimeout 223
show trace 223
show ups status 223
show version active 224
show version inactive 224
show vos version 225
show web-security 225
show webapp session timeout 226
show workingdir 226
show logins unsuccessful 226
Unset Commands 229
CHAPTER 8
unset ipsec policy_group 229
unset ipsec policy_name 229
unset network cluster subscriber details 230
unset network cluster subscriber dynamic-cluster-configuration 230
unset network dns options 231
unset network domain 231
unset network ntp options 232
unset network ipv6 gateway 232
unset network ipv6 static_address 233
Utils Commands 235
CHAPTER 9
utils auditd 240
utils BE6000Mode enable 240
utils BE6000Mode disable 241
utils BE6000Mode status 241
utils branding enable 241
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utils branding disable 242
utils branding status 242
utils contactsearchauthentication disable 242
utils contactsearchauthentication enable 242
utils contactsearchauthentication status 243
utils core analyze 243
utils core list 244
utils capf cert import 244
utils capf set keep_alive 244
utils capf stale-lsc 245
utils create report 245
utils create report database 246
utils ctl 246
utils ctl reset localkey 247
utils cuc activate CUSRSV 248
utils cuc auto ITL download 248
utils cuc cluster activate 249
utils cuc cluster deactivate 250
utils cuc cluster makeprimary 250
utils cuc cluster overwritedb 250
utils cuc cluster renegotiate 251
utils cuc create report 251
utils cuc dbreplication 01_tear_down 252
utils cuc dbreplication 02_define_servers 253
utils cuc dbreplication 03_define_db_template 253
utils cuc dbreplication 04_sync_database 254
utils cuc dbreplication reset_all 255
utils cuc encryption 255
utils cuc jetty ssl disable 256
utils cuc jetty ssl enable 257
utils cuc networking clear_replication 258
utils cuc networking dscp 258
utils cuc reset password 259
utils cuc set PinExpiry_PromptTime “Authentication Rule Name” 259
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utils dbreplication dropadmindb 260
utils dbreplication forcedatasyncsub 260
utils dbreplication quickaudit 261
utils dbreplication rebuild 262
utils dbreplication repair 262
utils dbreplication repairreplicate 263
utils dbreplication repairtable 264
utils dbreplication reset 264
utils dbreplication runtimestate 265
utils dbreplication setprocess 265
utils dbreplication setrepltimeout 266
utils dbreplication status 267
utils dbreplication stop 268
utils imdb_replication replication status 268
utils diagnose 269
utils disaster_recovery backup network 269
utils disaster_recovery cancel_backup 270
utils disaster_recovery device add network 270
utils disaster_recovery device delete 271
utils disaster_recovery device list 271
utils disaster_recovery estimate_tar_size 272
utils disaster_recovery history 272
utils disaster_recovery jschLogs operation 273
utils disaster_recovery prepare restore pub_from_sub 273
utils disaster_recovery restore network 274
utils disaster_recovery schedule add 274
utils disaster_recovery schedule 275
utils disaster_recovery schedule delete 275
utils disaster_recovery schedule disable 276
utils disaster_recovery schedule list 276
utils disaster_recovery show_backupfiles 277
utils disaster_recovery show_registration 277
utils disaster_recovery status 278
utils EnhancedSecurityMode disable 278
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utils EnhancedSecurityMode enable 278
utils EnhancedSecurityMode status 279
utils filebeat config 279
utils filebeat disable 280
utils filebeat enable 280
utils filebeat status 280
utils filebeat tls 281
utils fior 281
utils fior disable 282
utils fior enable 282
utils fior list 282
utils fior start 283
utils fior status 283
utils fior stop 284
utils fior top 284
utils fips 284
utils fips_common_criteria 286
utils firewall ipv4 debug 286
utils firewall ipv4 287
utils firewall ipv4 list 288
utils firewall ipv4 status 288
utils firewall ipv6 debug 288
utils firewall ipv6 289
utils firewall ipv6 list 290
utils firewall ipv6 status 290
utils ha failover 291
utils ha fallback 291
utils haproxy set {required|optional|disable} client-auth 292
utils haproxy set num-threads 294
utils ha recover 295
utils ha status 296
utils ils showpeerinfo 297
utils import config 297
Execute utils import config in Vmware Deployment 298
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utils iostat 298
utils iothrottle 299
utils itl reset 299
utils ipsec restart 300
utils ldap config 301
utils ldap config status 301
utils managementAgent alarms minpushLevel 302
utils managementAgent alarms pushfrequency 302
utils managementAgent alarms pushnow 303
utils network arp delete 303
utils network arp set 303
utils network arp list 304
utils network capture 305
utils network capture-rotate 306
utils network connectivity 307
utils network host 308
utils network ipv6 host 308
utils network ipv6 traceroute 309
utils network ipv6 ping 309
utils network ping 310
utils network traceroute 310
utils network name-service {hosts|services} cache invalidate 311
utils ntp auth symmetric-key 311
utils ntp auth auto-key 313
utils ntp server add 316
utils ntp server delete 317
utils ntp config 319
utils ntp restart 319
utils ntp server list 320
utils ntp start 320
utils ntp status 320
utils os kerneldump 321
utils os kerneldump ssh 321
utils os kerneldump status 322
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utils os secure 322
utils os secure dynamic-policies compile 323
utils os secure dynamic-policies list 323
utils os secure dynamic-policies load 324
utils os secure dynamic-policies remove 324
utils os secure dynamic-policies show 325
utils os secure dynamic-policies start-recording 325
utils os secure dynamic-policies stop-recording 326
utils PlatformWebAccess disable 326
utils PlatformWebAccess enable 327
utils PlatformWebAccess status 327
utils processCoreDumps disable 328
utils processCoreDumps enable 328
utils processCoreDumps status 328
utils remote_account create 329
utils remote_account disable 329
utils remote_account enable 329
utils remote_account status 330
utils remotesyslog set protocol tcp 330
utils remotesyslog set protocol udp 330
utils remotesyslog set protocol tls 331
utils remotesyslog show protocol 331
utils reset_application_ui_administrator_name 332
utils reset_application_ui_administrator_password 332
utils restore_application_ui_administrator_account 333
utils rosters list limited 333
utils rosters list full 333
utils rosters list watchers 334
utils rosters list contacts 334
utils rosters delete 334
utils scheduled-task disable 335
utils scheduled-task enable 335
utils scheduled-task list 335
utils set urlpattern disable 336
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utils set urlpattern enable 336
utils service 337
utils service list 337
utils service auto-restart 338
utils service start 339
utils service stop 339
utils snmp config 1/2c community-string 339
utils snmp config 1/2c inform 340
utils snmp config 1/2c trap 341
utils snmp config 3 inform 341
utils snmp config mib2 342
utils snmp config 3 trap 342
utils snmp config 3 user 343
utils snmp get 344
utils snmp get 1 344
utils snmp get 2c 345
utils snmp get 3 346
utils snmp hardware-agents 346
utils snmp test 347
utils snmp walk 348
utils snmp walk 1 349
utils snmp walk 2c 350
utils snmp walk 3 350
utils soap realtimeservice test 351
utils sso 351
utils sso recovery-url 352
utils system restart 352
utils system shutdown 353
utils system switch-version 353
utils system boot 354
utils system upgrade 354
utils system upgrade cluster 357
utils system enableAdministration 360
utils update dst 361
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utils users validate 362
utils vmtools refresh 362
utils vmtools status 363
utils vmtools switch open 363
utils vmtools switch native 364
utils system boot status 364
utils system upgrade dataexport initiate 364
utils system upgrade dataexport status 365
utils system upgrade dataexport cancel 365
utils ucmgmt agent disable 366
utils ucmgmt agent enable 366
utils ucmgmt agent remove 367
utils ucmgmt agent restart 367
utils ucmgmt agent status 367
utils ucmgmt agent verification 368
utils ucmgmt config export 368
utils ucmgmt config import 369
utils ucmgmt organization 369
utils ucmgmt proxy add 370
utils ucmgmt proxy clear 371
utils ucmgmt proxy force add 371
utils ucmgmt proxy list 372
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Contents
Preface
Purpose, on page xxiii
Audience, on page xxiii
Organization, on page xxiii
Related Documents, on page xxiv
Purpose
The Command Line Interface Reference Guide for Cisco Unified Communications Solutions provides
information about all the commands supported on the IM and Presence Service, Cisco Unified Communications
Manager, and Cisco Unity Connection. Every command includes an "Applies to" section identifying applicable
products.
Audience
The Command Line Interface Reference Guide for Cisco Unified Communications Solutions provides
information to execute specific commands for network administrators responsible for managing and supporting
IM and Presence, Cisco Unified Communications Manager, and Cisco Unity Connection.
Organization
The following table shows the organization for this guide:
Table 1: Organization of Command Line Interface Reference Guide for Cisco Unified Communications Solutions
DescriptionChapter
Provides information about the CLI and tips to help make the management of the products
easier to navigate.
About CLI
Lists all commands relating to the removal of specific information.Delete commands
Lists all commands relating to the management of files and logs.File commands
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Lists all commands relating to licensing.License
commands
Lists all commands relating to the execution of sql queries, various tests, and tasks.Run commands
Lists all commands relating to the tasks such as enabling, disabling, importing, and
exporting.
Set commands
Lists all commands relating to the display of specified information.Show commands
Lists all commands relating to the disabling of specified network and ipsec options.Unset commands
Lists all commands relating to utilities.Utils commands
Related Documents
See the Cisco Unified Communications Manager Documentation Guide to learn about the documentation for
Unified Communications Manager and IM and Presence Service.
For the latest IM and Presence Service and Unified Communications Manager requirements, see the Release
Notes for Cisco Unified Communications Manager.
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Preface
Related Documents
CHAPTER 1
About CLI
CLI Privilege Levels, on page 1
Start CLI session, on page 1
Tab completes command, on page 3
Command help, on page 3
Ctrl-C exits command, on page 4
Quit CLI session, on page 4
CLI Privilege Levels
During installation of Unified Communications Manager, an administrator with level 4 privilege is created
at the platform level. This administrator has all privileges to execute all the command line interface (CLI)
commands. Through the CLI commands, the administrator with level 4 privilege creates the following
administrators:
Administrator with level 0 privilege—This administrator has read-only access privilege on the interface.
Administrator with level 1 privilege—This administrator has both read and write access privilege on the
interface.
Administrators can execute CLI commands based on the privileges defined for each of them.
Note
After the administrators with the various privileges are created, you can start the CLI session.
Start CLI session
This procedure applies to both Unified Communications Manager and the IM and Presence Service. The
Operating System for Unified Communications Manager is called the Cisco Unified Operating System. The
Operating System for the IM and Presence Service is called the Unified IM and Presence Operating System.
To start a CLI session for the IM and Presence Service, you must use the Unified IM and Presence Operating
System.
Note
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You can access the Cisco Unified Operating System (or, for the IM and Presence Service, the Unified IM and
Presence Operating System) remotely or locally:
From a web client workstation, such as the workstation that you use for Cisco Unified Operating System
Administration, you can use SSH to connect securely to the Cisco Unified Operating System.
You can access the Cisco Unified Operating System CLI directly by using the monitor and keyboard
that you used during installation or by using a terminal server that is connected to the serial port. Use
this method if a problem exists with the IP address.
Before you begin
Ensure you have the following information that is defined during installation:
A primary IP address and hostname
An administrator ID
A password
You will need this information to log in to the Cisco Unified Operating System.
Procedure
Step 1 Perform one of the following actions depending on your method of access:
a) From a remote system, use SSH to connect securely to the Cisco Unified Operating System. In your SSH
client, enter
ssh adminname@hostname
where adminname specifies the Administrator ID and hostname specifies the hostname that was defined
during installation.
For example, ssh admin@ipt-1.
b) From a direct connection, you receive this prompt automatically:
ipt-1 login:
where ipt-1 represents the host name of the system.
Enter the administrator ID that was defined during installation.
Step 2 Enter the password that was defined at installation.
The CLI prompt displays. The prompt represents the Administrator ID; for example:
admin:
You can now use any CLI command.
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About CLI
Start CLI session
Tab completes command
To complete commands, use Tab:
Enter the start of a command and press Tab to complete the command. For example, if you enter se and
press Tab, set is completed.
Enter a full command name and press Tab to display all the commands or subcommands that are available.
For example, if you enter set and press Tab, you see all the set subcommands. An * identifies the
commands that have subcommands.
If you reach a command, keep pressing Tab, and the current command line repeats; this indicates that
no additional expansion is available.
Command help
You can get two kinds of help about any command:
Detailed help that includes a definition of the command and an example of its use
Short query help that includes only command syntax
At the CLI prompt:If you want to:
Enter
help command
Where command specifies the command name or the
command and parameter. See “Detailed Help Example.”
Get detailed help
Enter
command?
Where command represents the command name or the
command and parameter. See “Query Example.”
Query only command syntax
Troubleshooting Tips
If you enter a ? after a menu command, such as set, it acts like the Tab key and lists the commands that are
available.
Detailed Help Example:
admin:help file list activelog
activelog help:
This will list active logging files
options are:
page - pause output
detail - show detailed listing
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About CLI
Tab completes command
reverse - reverse sort order
date - sort by date
size - sort by size
file-spec can contain '*' as wildcards
Example:
admin:file list activelog platform detail
02 Dec,2004 12:00:59 <dir> drf
02 Dec,2004 12:00:59 <dir> log
16 Nov,2004 21:45:43 8,557 enGui.log
27 Oct,2004 11:54:33 47,916 startup.log
dir count = 2, file count = 2
Query Example:
admin:file list activelog?Syntax:
file list activelog file-spec [options]
file-spec mandatory file to view
options optional page|detail|reverse|[date|size]
Ctrl-C exits command
You can stop most interactive commands by entering the Ctrl-C key sequence, as shown in the following
example:
Exiting a Command with Ctrl-C
admin:utils system upgrade initiateWarning: Do not close this window without first
exiting the upgrade command.
Source:
1) Remote Filesystem
2) DVD/CD
q) quit
Please select an option (1 - 2 or "q" ):
Exiting upgrade command. Please wait...
Control-C pressed
admin:
If you execute the command utils system switch-version and enter Yes to start the process, entering
Ctrl-C exits the command but does not stop the switch-version process.
Note
Quit CLI session
At the CLI prompt, enter quit. If you are logged in remotely, you get logged off, and the ssh session is dropped.
If you are logged in locally, you get logged off, and the login prompt returns.
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About CLI
Ctrl-C exits command
CHAPTER 2
Delete Commands
delete account, on page 5
delete cuc futuredelivery, on page 5
delete cuc locale, on page 6
delete dns, on page 7
delete dscp, on page 7
delete ipsec policy_group, on page 8
delete ipsec policy_name, on page 8
delete process, on page 9
delete smtp, on page 9
delete account
This command allows you to delete an administrator account.
delete account account-name
Syntax Description
DescriptionParameters
Specifies the name of an administrator account.account-name
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
delete cuc futuredelivery
This command deletes all messages that have been marked for future delivery.
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delete cuc futuredelivery
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
Example
The following example deletes two messages that have been marked for future delivery.
admin: delete cuc futuredelivery
Deleting File : UmssMtaFutureDelivery/UnityMbxDb1/5C56C086-E64B-11DC-9BAF-41FC55D89593.eml
Deleting File : UmssMtaFutureDelivery/UnityMbxDb1/6D7DD796-E64B-11DC-A0E6-D1FD55D89593.eml
Files : Found = 2, Deleted = 2
Note: Files that are in use cannot be deleted
delete cuc locale
This command deletes the specified locale and all of the associated files and settings from Connection.
delete cuc locale locale-id
Syntax Description
DescriptionParameters
Specifies the ID of the locale that you want to delete.locale-id
Command Modes
Administrator (admin:)
Usage Guidelines
Before you run this command, you must stop the Connection Conversation Manager and Connection Mixer
services. After you run this command, you must restart the Connection Conversation Manager and Connection
Mixer services. While running "delete cuc" locale command, you can choose to retain or not retain the locale
mappings at your Unity Connection System.
If you choose to retain locale mapping, then after re-install of same locale, all objects like Subscribers and
Call handlers are automatically mapped to retained locale. If you choose not to retain the locale mapping,
then after uninstall all locale mappings are lost.
Requirements
Command privilege level: 1
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Delete Commands
delete cuc locale
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
Example
The following example deletes the en-GB locale and all of the associated files and settings.
admin:delete cuc locale en-GB
en-GB uninstalled
delete dns
This command allows you to delete the IP address for a DNS server.
delete dns addr
Syntax Description
DescriptionParameters
Represents the IP address of the DNS server that you want to delete.addr
Command Modes
Administrator (admin:)
Usage Guidelines
After you execute this command, the system asks whether you want to continue.
If you continue, this command causes a temporary loss of network connectivity.
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
delete dscp
This command deletes a DSCP port tag.
delete dscp port-tag
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Delete Commands
delete dns
Syntax Description
DescriptionParameters
Represents a DSCP port tag, which is a string that is mapped to a TCP or UDP port to identify
the application that uses the port. This value is for the portTag field displayed when you use the
command show dscp defaults. The set of port tags is predefined.
port-tag
Command Modes
Administrator (admin:)
Usage Guidelines
After you delete an enabled port tag, DSCP marking on that port tag stops. You can recreate a deleted port
tag when you use the set dscp marking command; enter the name of the port tag that you previously deleted.
Use the command show dscp defaults to list the configured port tags.
Tip
Requirements
Command privilege level: 1
Applies to: Unified Communications Manager, Cisco Unity Connection
delete ipsec policy_group
This command deletes all policies within the specified group or all groups.
delete ipsec policy_group {group | all}
Syntax Description
DescriptionParameters
Represents a specific group name.group
Deletes all groups.all
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, Cisco Unity Connection
delete ipsec policy_name
This command deletes an IPSec policy with given policy name.
delete ipsec policy_name { policy_group policy_name }
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Delete Commands
delete ipsec policy_group
Syntax Description
DescriptionParameters
Represents the policy
group.
policy_gr oup
Represents the policy name.policy_name
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, Cisco Unity Connection
delete process
This command allows you to delete a particular process.
delete process process-id [{force | terminate | crash}]
Syntax Description
DescriptionParameters
Represents the process ID number.process-id
Causes the process to stop.force
Causes the operating system to terminate the process.terminate
Crashes the process and produces a crash dump.crash
Command Modes
Administrator (admin:)
Usage Guidelines
Use the force option only if the command alone does not delete the process; use the terminate option only
if force does not delete the process.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
delete smtp
This command allows you to delete the SMTP host.
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Delete Commands
delete process
delete smtp
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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Delete Commands
delete smtp
CHAPTER 3
File Commands
file build log, on page 11
file check, on page 15
file delete, on page 16
file delete tftp, on page 16
file dump, on page 18
file dump sftpdetails, on page 18
file dump tftp, on page 19
file fragmentation sdi, on page 19
file fragmentation sdl, on page 21
file get, on page 22
file get tftp, on page 24
file list, on page 25
file list tftp, on page 27
file search, on page 28
file search tftp, on page 28
file tail activelog, on page 29
file tail tftp, on page 30
file view , on page 30
file view tftp, on page 33
file build log
This command collects log information by service or feature and duration.
file build log service/feature duration
Syntax Description
DescriptionParameters
specifies the component or functional area from which to retrieve log informationservice/featur e
specifies the time period, measured in days, from which the log information is retrieved.duration
Command Modes
Administrator (admin:)
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Usage Guidelines
Requirements
Command privilege level:
Allowed during upgrade:
Applies to: IM and Presence Service on Unified Communications Manager
Examples
This command collects logs for the Client Profile Agent.
admin: file build log cpa 10
Collecting logs
Collecting: logname1.txt
Collecting: logname2.txt
To retrieve run the following command:
file get epas/trace/acdc_2012-06-28-111258.tar.gz
This command collects all logs defined in the xml config.
admin:file build log all
Collecting logs
Collecting: logname1.txt
Collecting: logname2.txt
To retrieve run the following command:
file get epas/trace/acdc_2012-06-28-111258.tar.gz
This command collects logs for multiple services.
admin:file build log dbmon cpa
Collecting logs
Collecting: logname1.txt
Collecting: logname2.txt
To retrieve run the following command:
file get epas/trace/acdc_2012-06-28-111258.tar.gz
This command shows help.
admin:file build log ?
Syntax:
file build log [serviceName [serviceName] ..]
Service Names:
FullName ShortName
cisco_client_profile_agent cpa
cisco_database_layer_monitor dbmon
cisco_audit_logs audit
cisco_ris_dat_collector risdc
This command shows information for the deployment.
admin: file build log deployment info 0
DB Queriesmay take up to 5 minutes to complete. Please be patient...
About to start queries for deployment data... please wait...
---------------------------------------------------
Gathering CUCM Version...
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file build log
ccmversion
11.0.1.100000(9)
---------------------------------------------------
Gathering CUCM Publisher Node
ccmpublisherhostname
gwydlg050498vm1
---------------------------------------------------
Gathering Rosters table...
rosters
3032681
---------------------------------------------------
Gathering Groups table...
groups
1518966
---------------------------------------------------
Gathering Non-Presence contacts...
nonpresencecontacts
502573
---------------------------------------------------
Gathering Number of inter-cluster users...
enduser
0
---------------------------------------------------
Gathering CUCM Nodes in cluster...
processnode
2
---------------------------------------------------
Gathering CUCM Node names in cluster...
name
EnterpriseWideData
processnode
gwydlg050408vm1
---------------------------------------------------
Gathering IM&P nodes in cluster...
processnode
2
---------------------------------------------------
Gathering XCP Routing Node...
paramvalue
t
---------------------------------------------------
Gathering Exchange Calendaring...
pebackendgateway
---------------------------------------------------
Gathering SIP Inter-domain Federation...
domainname
paramvaluegwydlg050408vm2-public.cisco.com
---------------------------------------------------
Gathering XMPP Inter-domain Federation...
xmpps2ssnodes
0
---------------------------------------------------
Gathering Intra-domain Partitioned Federation...
enablepartitionedfedwithacs
f
---------------------------------------------------
Gathering Inter-cluster Peering...
cupsinterclusterpeers
---------------------------------------------------
Gathering Message Archiver...
pkid
8fede7a9-b6a6-4ad4-8da6-b8ea4c8d5411
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file build log
databasetype
Postgres
databasename
tcmadb
name
gwydlg050408vm2
tknodeusage
0
tkprocessnoderole
2
nodeid
3
---------------------------------------------------
Gathering Third-party compliance...
ftextdbprocessnodemap
0
---------------------------------------------------
Gathering Persistent Chat...
enablepersistentgear
t
databasetype
Postgres
datanasename
tcmadb
name
gwydlg050408vm2
tknodeusage
0
tkprocessnoderole
2
nodeid
2
---------------------------------------------------
Gathering Advanced File Transfer...
tkfiletransfer
2
databasetype
Postgres
datbasename
tcmadb
name
gwydlg050408vm2
tknodeusage
0
tkprocessnoderole
2
nodeid
3
---------------------------------------------------
Gathering AD Groups...
paramvalue
t
---------------------------------------------------
Gathering XEP-198...
paramvalue
t
---------------------------------------------------
Gathering DB Replication Status...
replicationdynamic
2
Services on this node that currently have debug logging enabled are:
Cisco Presence Engine
Cisco DRF Local
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File Commands
file build log
Cisco XCP File Transfer Manager
Collecting Logs for deployment_info
Collected: platformConfig.xml
Collected: deployment_info.xml
Collected: system_info.txt
To retrieve the logs, run the following CLI Command:
file get activelog epas/trace/log_2015-08-17-154010.tar.gz
To maintain a stable system it is recommended that you remove the file after retrieval.
To do this run the CLI Command:
file delete activelog epas/trace/log_2015-08-17-154010.tar.gz
Please Note: Debug logging is not enabled for any of the files you have retrieved
file check
This command checks the /usr directory tree to see whether files or directories have been added, removed, or
changed in size since the last fresh installation or upgrade and shows the results.
file check [detection-size-kb]
Syntax Description
DescriptionParameters
Specifies the minimum file size change that is required for the command to display the
file as changed.
Default value: 100 KB.
detection-size-kb
Command Modes
Administrator (admin:)
Usage Guidelines
The command notifies you about a possible impact to system performance and asks you whether you want
to continue. The display includes both deleted and new files.
Because this command can affect system performance, we recommend that you run the command during
off-peak hours.
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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file check
file delete
This command deletes a log on the active or inactive side.
file delete { activelog | inactivelog | install } file-spec [detail] [noconfirm]
Syntax Description
DescriptionParameters
Specifies a log on the active side.activelog
Specifies a log on the inactive side.inactivelog
Specifies an installation log.install
Specifies the path and filename of
the log or logs to delete (includes
install log files).
file-spec
Shows a listing of deleted files with
the date and time.
detail
Deletes files without asking you to
confirm each deletion.
noconfirm
Command Modes
Administrator (admin:)
Usage Guidelines
You get prompted for confirmation after you enter the command. You cannot delete directories or files that
are in use.
You cannot recover a deleted file, but you may be able to with The Disaster Recovery System.
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
file delete tftp
This command deletes a TFTP file.
file delete tftp file-spec [detail] [noconfirm]
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File Commands
file delete
Syntax Description
DescriptionParameters
Represents the TFTP file name.file-spec
Shows a listing of deleted files with the date and time.detail
Deletes files without asking you to confirm each deletion.noconfirm
Command Modes
Administrator (admin:)
Usage Guidelines
You get prompted for confirmation after you enter the command. You cannot delete directories or files that
are in use.
You cannot recover a deleted file, but you may be able to with the Disaster Recovery System.
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to:Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
file delete dir tftp
This command deletes the TFTP directory.
file delete dir tftp dir-name [detail]
Syntax Description
DescriptionParameters
Specifies the TFTP directory to delete.dir-name
Shows a listing of deleted files with the date and time.detail
Command Modes
Administrator (admin:)
Usage Guidelines
You get prompted for confirmation after you enter the command. You cannot delete directories or files that
are in use.
You cannot recover a deleted file, but you may be able to with the Disaster Recovery System.
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
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File Commands
file delete dir tftp
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
file dump
This command dumps the contents of a log, a page at a time.
file dump {activelog | inactivelog | install} file-spec [hex] [recent] [regexp expression]
Syntax Description
DescriptionParameters
Specifies a log on the active side.activelog
Specifies a log on the inactive side.inactivelog
Specifies an installation log.install
Represents the log file to dump.file-spec
Shows output in hexadecimal.hex
Dumps the most recently changed
file in the directory.
recent
Displays only the lines in the file
that match the regular expression
expression.
regexp expression
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
Example
This command dumps contents of file _cdrIndex.idx.
admin: file dump activelog cm/cdr/_cdrIndex.idx
file dump sftpdetails
This command specifies the list of files that can be dumped in the SFTP context and allows you to choose
which file to dump.
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File Commands
file dump
file dump sftpdetails
Command Modes
Administrator (admin:)
Usage Guidelines
Enter a to dump all SFTP-related files. Enter q to exit this command.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, Cisco Unity Connection
file dump tftp
This command dumps the contents of a TFTP file to the screen, a page at a time.
file dump tftp file-spec [page] [detail] [hex]
Syntax Description
DescriptionParameters
Represents the name of a TFTP file.file-spec
Displays the output one screen at a time.page
Displays the listing with the date and time.detail
Displays the output in hexadecimal.hex
Command Modes
Administrator (admin:)
Usage Guidelines
file-spec must resolve to a single file.
Note
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, Cisco Unity Connection
file fragmentation sdi
This command shows file fragmentation information about SDI log files.
file fragmentation sdi most {fragmented | recent} [number]
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File Commands
file dump tftp
Syntax Description
DescriptionParameters
Represents the most fragmented log files.most fragmented
Represents the most recent logs files.most recent
Represents the number of files to list.number
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
file fragmentation sdi file
This command shows file fragmentation information about an SDI log file.
file fragmentation sdi file filename [verbose]
Syntax Description
DescriptionParameters
Represents the SDI log file name.filename
Shows more detailed information on the screen.verbose
Command Modes
Administrator (admin:)
Requirements
Command privilege level:1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
file fragmentation sdi all
This command shows file fragmentation information about all SDI log files in the directory.
file fragmentation sdi all filename
Syntax Description
DescriptionParameters
Specifies the SDI log file name for which you want to show all fragmentation details.filename
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File Commands
file fragmentation sdi file
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
file fragmentation sdl
This command shows file fragmentation information about the most fragmented SDL log files.
file fragmentation sdl most {fragmented | recent} [number]
Syntax Description
DescriptionParameters
Represents the most fragmented log
files.
most fragmented
Represents the most recent log files.most recent
Represents the number of files to
list.
number
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection.
file fragmentation sdl file
This command displays file fragmentation information about an SDL log file.
file fragmentation sdl file filename [verbose]
Syntax Description
DescriptionParameters
Represents the file name of the SDL log file.filename
Shows more detailed information on the screen.verbose
Command Modes
Administrator (admin:)
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File Commands
file fragmentation sdl
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection.
file fragmentation sdl all
This command shows file fragmentation information about all SDL log files in the directory.
file fragmentation sdl all filename
Syntax Description
DescriptionParameters
Represents the file name for which you want to show all fragmentation details.filename
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection.
file get
This command sends a log to another system by using SFTP.
fileget {activelog | inactivelog | install} file-spec [{reltimeabstime}] [match reg ex] [recurs] [compress]
Syntax Description
DescriptionParameters
Specifies a log on the active side.activelog
Specifies a log on the inactive side.inactivelog
Specifies an installation log.install
Specifies the name of the file to
transfer.
file-spec
The relative time period, specified
in minutes | hours | days
| weeks | months | time
value
reltime
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File Commands
file fragmentation sdl all
DescriptionParameters
The absolute time period, specified
as hh:mm:MM/DD/YY
hh:mm:MM/DD/YY
abstime
Match a particular string in the
filename, specified as regex.
match regex
Get all files, including
subdirectories.
recurs
Transfer files as compressed file.compress
tftp
Command Modes
Administrator (admin:)
Usage Guidelines
After the command identifies the specified files, you get prompted to enter an SFTP host, username, and
password.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
Example
This example gets all files in the activelog operating system directory that match the string "plat."
admin: file get activelog platform match plat
This example gets all operating system log files for a particular time period.
admin: file get activelog platform/log abstime 18:00:10/20/13 18:00:10/21/13
file get salog
This command sends the partBsalog or salog directory to another system by using SFTP.
file get {partBsalog | salog} file-spec [{reltimeabstime}] [match regex] [recurs] [compress]
Syntax Description
DescriptionParameters
Specifies the partBsalog directory.partBsalog
Specifies the salog directory.salog
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File Commands
file get salog
DescriptionParameters
Specifies the name of the file to
transfer.
file-spec
The relative time period, specified
in minutes | hours | days
| weeks | months | time
value
reltime
The absolute time period, specified
as hh:mm:MM/DD/YY
hh:mm:MM/DD/YY
abstime
Match a particular string in the
filename, specified as regex.
match regex
Get all files, including
subdirectories.
recurs
Transfer files as compressed file.compress
Command Modes
Administrator (admin:)
Usage Guidelines
After the command identifies the specified files, you get prompted to enter an SFTP host, username, and
password.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, Cisco Unity Connection
file get tftp
This command sends a TFTP file to another system by using SFTP.
file get tftp file-spec [{reltimeabstime}] [match regex] [recurs] [compress]
Syntax Description
DescriptionParameters
Specifies the name of the TFTP file
to transfer.
file-spec
The relative time period, specified
in minutes | hours | days
| weeks | months | time
value
reltime
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file get tftp
DescriptionParameters
The absolute time period, specified
as hh:mm:MM/DD/YY
hh:mm:MM/DD/YY
abstime
Match a particular string in the
filename, specified as regex.
match regex
Get all files, including
subdirectories.
recurs
Transfer files as compressed file.compress
Command Modes
Administrator (admin:)
Usage Guidelines
After the command identifies the specified files, you get prompted to enter an SFTP host, username, and
password.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, Cisco Unity Connection
file list
This command lists the log files in an available log directory.
file list {activelog | inactivelog | install} file-spec [{page | detail | reverse}] [{date | size}]
Syntax Description
DescriptionParameters
Specifies a log on the active side.activelog
Specifies a log on the inactive side.inactivelog
Specifies an installation log.install
Specifies the name of the log file .file-spec
Shows the output one screen at a
time.
page
Shows a detailed listing with date
and time.
detail
Reverses the sort direction.reverse
Sorts files by date.date
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File Commands
file list
DescriptionParameters
Sorts files by size.size
Command Modes
Administrator (admin:)
Usage Guidelines
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
Example: Log Files with Details
This example lists operating system log files with details.
admin: file list activelog platform/log page detail
Example: Directories in the CDR Repository
This example lists directories in CDR repository.
admin: file list activelog cm/cdr_repository
Example: CDR Files by Size
This example lists CDR files in a specified directory by size.
admin: file list activelog cm/cdr_repository/processed/20050812 size
file list salog
This command lists the partBsalog or salog directory.
file list {partBsalog | salog} file-spec [{page | detail | reverse}] [{date | size}]
Syntax Description
DescriptionParameters
Specifies the partBsalog log directory.partBsalog
Specifies the salog log directory.salog
Specifies the path to the file or files to list.file-spec
Shows the output one screen at a time.page
Shows a detailed listing with date and time.detail
Reverses the sort direction.reverse
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File Commands
file list salog
DescriptionParameters
Sorts files by date.date
Sorts files by size.size
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to:Unified Communications Manager, Cisco Unity Connection
file list tftp
This command lists TFTP files.
file list tftp file-spec [{page | detail | reverse}] [{date | size}]
Syntax Description
DescriptionParameters
Specifies the name of the TFTP file
.
file-spec
Shows the output one screen at a
time.
page
Shows a detailed listing with date
and time.
detail
Reverses the sort direction.reverse
Sorts files by date.date
Sorts files by size.size
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, Cisco Unity Connection
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File Commands
file list tftp
file search
This command searches the content of a log and shows the matching lines a page at a time.
file search {activelog | inactivelog | install} file-spec [{reltimeabstime}] [ignorecase]
Syntax Description
DescriptionParameters
Specifies a log on the active side.activelog
Specifies a log on the inactive side.inactivelog
Specifies an installation log.install
Specifies the name of the file to
search.
file-spec
The relative time period, specified
in minutes | hours | days
| weeks | months | time
value
reltime
The absolute time period, specified
as hh:mm:MM/DD/YY
hh:mm:MM/DD/YY
abstime
Ignores case in a search.ignorecase
Command Modes
Administrator (admin:)
Usage Guidelines
Write the search term in the form of a regular expression, which is a special text string to describe a search
pattern.
If the search term is found in only one file, the filename appears at the top of the output. If the search term is
found in multiple files, each line of the output begins with the filename in which the matching line was found.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
file search tftp
This command searches the content of a TFTP file and shows the matching lines a page at a time.
file search tftp file-spec [{reltimeabstime}] [ignorecase]
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File Commands
file search
Syntax Description
DescriptionParameters
Specifies the name of the TFTP file
to search.
file-spec
The relative time period, specified
in minutes | hours | days
| weeks | months | time
value
reltime
The absolute time period, specified
as hh:mm:MM/DD/YY
hh:mm:MM/DD/YY
abstime
Ignores case in a search.ignorecase
Command Modes
Administrator (admin:)
Usage Guidelines
Write the search term in the form of a regular expression, which is a special text string to describe a search
pattern.
If the search term is found in only one file, the filename appears at the top of the output. If the search term is
found in multiple files, each line of the output begins with the filename in which the matching line was found.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
file tail activelog
This command tails (prints the last few lines) of a log file.
file tail {activelog | inactivelog | install} filespec [hex] [lines] [regexp expression]
Syntax Description
DescriptionParameters
Specifies a log on the active side.activelog
Specifies a log on the inactive side.inactivelog
Specifies an installation log.install
Specifies the path to the file. You can use the wildcard character, *, for filename as long
as it resolves to one file.
filespec
Show the listing in hexadecimal.hex
Specifies the number of lines to display.lines
Tails log files that match expressionregexp
expression
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File Commands
file tail activelog
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
Example
This example tails the operating system CLI log file.
admin: file tail activelog platform/log/cli00001.log
file tail tftp
This command tails (prints the last few lines) of a TFTP file.
file tail tftp filespec [detail] [hex] [lines]
Syntax Description
DescriptionParameters
Specifies the path to the file. You can use the wildcard character, *, for filename as long as it
resolves to one file.
filespec
Long listing with date and timedetail
Show the listing in hexadecimal.hex
Specifies the number of lines to display.lines
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, Cisco Unity Connection
file view
This command shows the contents of log files.
file view {activelog/inactivelog/install}} file-spec
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File Commands
file tail tftp
Syntax Description
DescriptionParameters
Shows the contents of an active side logging filesactivelog
Shows the contents of an inactive side logging filesinactivelog
Shows the contents of an install logging fileinstall
Specifies the path to the file to view. You can use the wildcard
character, *, as long as it resolves to one file.
file-spec
Command Modes
Administrator (admin:)
Usage Guidelines
Do not use this command to view binary files because this can corrupt the terminal session.
Caution
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
Example
This example shows a particular CDR log on the active side.
admin: file view activelog /cm/cdr_repository/processed/20058012/{filename}
file view activelog
This command shows the contents of log files.
file view activelog file-spec
Syntax Description
DescriptionParameters
Shows the contents of an active side logging filesactivelog
Specifies the path to the file to view. You can use the wildcard
character, *, as long as it resolves to one file.
file-spec
Command Modes
Administrator (admin:)
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File Commands
file view activelog
Usage Guidelines
Do not use this command to view binary files because this can corrupt the terminal session.
Caution
This command may use a considerable amount of I/O and running it may impact system performance. It is
highly recommended that this command be run off-hours.
Note
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
Example
This example shows a particular log on the active side.
admin:file view activelog cm/trace/ccm/sdl/{filename}
file view inactivelog
This command displays the contents of a log on the inactive side.
file view inactivelog {file-spec}
Syntax Description
DescriptionParameters
Specifies the path to the file to view. You can use the wildcard character, *, for file-spec as long
as it resolves to one file.
file-spec
Command Modes
Administrator (admin:)
Usage Guidelines
Do not use this command to view binary files because this can corrupt the terminal session.
Caution
This command may use a considerable amount of I/O and running it may impact system performance. It is
highly recommended that this command be run off-hours.
Note
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File Commands
file view inactivelog
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified CM, Unified CM with IM and Presence, Cisco Unity Connection
Example
This example shows a particular log on the inactive side.
admin:file view inactivelog cm/trace/ccm/sdl/{filename}
file view system-management-log
This command shows the contents of the Integrated Management Logs (IML).
file view system-management-log
Command Modes
Administrator (admin:)
Usage Guidelines
Do not use this command to view binary files because this can corrupt the terminal session.
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, Cisco Unity Connection
file view tftp
This command displays the contents of the installation log.
file view tftp file-spec
Syntax Description
DescriptionParameters
Specifies the path to the file to view. You can use the wildcard character, *, as long as it resolves
to one file.
file-spec
Command Modes
Administrator (admin:)
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File Commands
file view system-management-log
Usage Guidelines
Do not use this command to view binary files because this can corrupt the terminal session.
Caution
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, Cisco Unity Connection
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File Commands
file view tftp
CHAPTER 4
License Commands
license smart deregister, on page 35
license smart register idtoken <token> [force], on page 36
license smart renew auth, on page 36
license smart renew ID, on page 36
license smart transport direct, on page 37
license smart transport gateway <URL>, on page 37
license smart transport proxy <proxy-server> <proxy-port>, on page 38
license smart factory reset, on page 38
license smart reservation enable, on page 39
license smart reservation disable, on page 39
license smart reservation request, on page 39
license smart reservation cancel, on page 40
license smart reservation install "<authorization-code>", on page 40
license smart reservation install-file <url>, on page 40
license smart reservation return, on page 41
license smart reservation return authorization "<authorization-code>", on page 41
license smart export request local <exportfeaturename>, on page 42
license smart export return local <exportfeaturename>, on page 42
license smart export cancel, on page 43
license smart deregister
Use this command to unregister smart licensing on Unified Communications Manager and remove the product
from Cisco Smart Software Manager.
license smart deregister
Command Modes
Administrator (admin)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
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Applies to: Unified Communications Manager and Cisco Unity Connection
license smart register idtoken <token> [force]
Use this command to register Unified Communications Manager with Cisco Smart Software Manager using
an ID token.
license smart register idtoken <token> [force]
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
license smart renew auth
Use this command to manually renew the license usage information .
license smart renew auth
Command Modes
Administrator (admin)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
license smart renew ID
Use this command to manually renew the license registration.
license smart renew ID
Command Modes
Administrator (admin)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
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License Commands
license smart register idtoken <token> [force]
license smart transport direct
Use the following command to configure the Smart Licensing feature to send license usage information directly
to Cisco Smart Software Manager. This is a default setting.
license smart transport direct
Command Modes
Administrator (admin)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Unified Communications Manager
The following command is executed when Unified Communications Manager is unregistered with Cisco
Smart Software Manager or satellite.
Note
license smart transport gateway <URL>
Use the following command to configure the Smart Licensing feature to send license usage information to
Cisco Smart Software Manager through an on-premise Transport Gateway or Smart Software Manager satellite.
The setting is used when the product does not have internet access.
license smart transport gateway <URL>
Command Modes
Administrator (admin)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Unified Communications Manager
The following command is executed when Unified Communications Manager is unregistered with Cisco
Smart Software Manager or satellite.
Note
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License Commands
license smart transport direct
license smart transport proxy <proxy-server> <proxy-port>
Use the following command to configure the Smart Licensing feature to communicate with Cisco Smart
Software Manager through an HTTP or HTTPS Proxy:
<proxy-server> - Proxy Server IP Address/HostName
<proxy-port> - Proxy Server Port
license smart transport proxy <proxy-server> <proxy-port>
Command Modes
Administrator (admin)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Unified Communications Manager
The following command is executed when Unified Communications Manager is unregistered with Cisco
Smart Software Manager.
Note
When user gets the prompt Do you want to enable Authentication based proxy? Yes/No
Enter "Yes" if you want to register Unified Communication Manager with Cisco Smart Software Manager
using authentication based proxy server.
Note
Example
admin:license smart transport proxy <proxy-server> <proxy-port>
Do you want to enable Authentication based proxy ? y/n y
User Name : xyz
Password: *********
Result: Transport settings updated successfully.
license smart factory reset
Use this command to clear all licensing information from the trusted store and memory, except the evaluation
period count down and the Specific License Reservation (SLR) sequence number.
license smart factory reset
Command Modes
Administrator (admin)
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License Commands
license smart transport proxy <proxy-server> <proxy-port>
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Cisco Unified Communications Manager
license smart reservation enable
Use this command to enable the license reservation feature.
license smart reservation enable
Command Modes
Administrator (admin)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
license smart reservation disable
Use this command to disable the license reservation feature.
license smart reservation disable
Command Modes
Administrator (admin)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
license smart reservation request
Use this command to generate reservation request code from Unified Communications Manager product.
license smart reservation request
Command Modes
Administrator (admin)
Requirements
Command privilege level: 4
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License Commands
license smart reservation enable
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
license smart reservation cancel
Use this command to cancel the reservation process before the authorization code obtained from Cisco Smart
Software Manager against the Product request code is installed.
license smart reservation cancel
Command Modes
Administrator (admin)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
license smart reservation install "<authorization-code>"
Use this command to install the license reservation authorization-code generated on the Cisco Smart Software
Manager.
license smart reservation install "<authorization-code>"
Command Modes
Administrator (admin)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
license smart reservation install-file <url>
Use this command to install the license reservation authorization-code file generated on the Cisco Smart
Software Manager.
license smart reservation install-file <url>
Command Modes
Administrator (admin)
Requirements
Command privilege level: 4
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License Commands
license smart reservation cancel
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
url is mandatory Path to the authorization-code file on SFTP server in below format:
sftp://<HostName/IP>:<port>/<Path to Authorization-Code file>
Note
license smart reservation return
Use this command to generate a return code that must be entered into the Cisco Smart Software Manager to
return the licenses to the virtual account pool.
license smart reservation return
Command Modes
Administrator (admin)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
license smart reservation return authorization
"<authorization-code>"
Use this command to generate a return code using the authorization code specified on the command line. The
return code must be entered into the Cisco Smart Software Manager to return the licenses to the virtual account
pool.
license smart reservation return authorization "<authorization-code>"
Command Modes
Administrator (admin)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
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License Commands
license smart reservation return
license smart export request local <exportfeaturename>
Use this command to allow user with Smart Account for whom Export Restrictions apply, to request a regulatory
export license from Cisco Smart Software Manager or satellite.
The command returns an export authorization key if regulatory Export License is available from Cisco Smart
Software Manager or satellite and enable export-controlled functionality on the product.
license smart export request local <exportfeaturename>
Export restricted feature name for Unified Communications Manager is
<CUCM_Export_Restricted_Authorization_Key>
Export restricted feature name for Cisco Unity Connection is
<CUC_Export_Restricted_Authorization_Key>
Note
Command Modes
Administrator (admin)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Cisco Unified Communications Manager, Cisco Unity Connection.
license smart export return local <exportfeaturename>
Use this command to allow a return, previously requested export restricted license to Cisco Smart Software
Manager or satellite. The export authorization key for the export restricted feature is removed from the system.
license smart export return local <exportfeaturename>
Export restricted feature name for Unified Communications Manager is
<CUCM_Export_Restricted_Authorization_Key>
Export restricted feature name for Cisco Unity Connection is
<CUC_Export_Restricted_Authorization_Key>
Note
Command Modes
Administrator (admin)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
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License Commands
license smart export request local <exportfeaturename>
Applies to: Cisco Unified Communications Manager, Cisco Unity Connection.
license smart export cancel
Use this command to allow user with Smart Account for whom Export Restrictions apply, to cancel the
automatic retry of previously failed export request or return from Cisco Smart Software Manager or satellite.
license smart export cancel
Command Modes
Administrator (admin)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Cisco Unified Communications Manager, Cisco Unity Connection.
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License Commands
license smart export cancel
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License Commands
license smart export cancel
CHAPTER 5
Run Commands
run cuc dbquery, on page 45
run cuc preupgrade test, on page 46
run cuc smtptest, on page 48
run cuc sysagent task, on page 48
run cuc vui rebuild, on page 49
run loadcsv, on page 50
run loadxml, on page 50
run sql, on page 51
run pe sql, on page 51
run cuc dbquery
This command runs an SQL query and displays the results.
run cuc dbquery database_name sql_query [page]
Syntax Description
DescriptionParameters
Specifies the database that sql_statement operates on.
Be aware that database names are case sensitive.
Note
Connection databases include:
unitydirdb: Contains the directory and configuration data.
unitydyndb: Contains dynamic data that Connection uses internally.
unitymbxdb1 to unitymbxdb5: Contains the data about the current voice messages in
the corresponding mailbox store. This data includes pointers to the audio files that are stored
in the file system. If only one mailbox store is configured, the name of the mailbox store
database is always unitymbxdb1.
unityrptdb: Contains audit log data.
database_name
Specifies the SQL query that you want to run.sql_query
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DescriptionParameters
Shows the output one page at a time.
Be aware that page is case sensitive.
Note
page
Command Modes
Administrator (admin:)
Usage Guidelines
You can also use the run cuc dbquery command with the csp_ConfigurationModify procedure, which
configures the Wait for Blind Transfer Ringing timer. The command usage for this timer is as follows:
run cuc dbquery unitydirdb execute procedure
csp_ConfigurationModify(pFullName='System.Telephony.WaitForBlindTransferLongTimeoutMs',pvaluelong="new
value"
where, new value specifies the value of the Wait for Blind Transfer Ringing Timer parameter. The default
and minimum value of this parameter is 500ms. The maximum value of this parameter can be 5000ms.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
Example
The following example runs the SQL query select alias from vw_usertemplate on the
unitydirdb database.
admin: run cuc dbquery unitydirdb select alias from vw_usertemplate
alias
---------------------
AdministratorTemplate
VoiceMailUserTemplate
run cuc preupgrade test
This command verifies the state of the connection server on which the upgrade process is to be performed
and specifies the actions that can be taken before upgrading the system.
run cuc preupgrade test
Command Modes
Administrator (admin:)
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Run Commands
run cuc preupgrade test
Usage Guidelines
None
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection only.
Example
admin:run cuc preupgrade test
===========================================================================
DISCLAIMER ::
This cli command should be executed from publisher before upgrade to
check system health. This cli command is not intended to correct the
system state , rather it aims at informing the administrator what all
actions are advised to be taken before running upgrade.
===========================================================================
Checking connection db. Please wait...Done
Checking critical services. Please wait...Done
Checking cluster state. Please wait...Done
Checking cop file installation. Please wait...Done
Checking locales installation. Please wait...Done
Checking drs backup history. Please wait...Done
===========================================================================
R E P O R T C A R D
===========================================================================
Locales Installation Test: PASS
Connection DB Test: PASS
DRS Backup History Test: FAIL
Cluster State Test: SKIPPED
Critical Services Test: PASS
Cop File Installation Test: SKIPPED
===========================================================================
A C T I O N S U M M A R Y
===========================================================================
ACTION : Connection DB is online.
NO constraints were found disabled in :unitydirdb,NO ACTION required before upgrade.
NO indexes were found disabled in :unitydirdb,NO ACTION required before upgrade.
NO constraints were found disabled in :unitydyndb,NO ACTION required before upgrade.
NO indexes were found disabled in :unitydyndb,NO ACTION required before upgrade.
NO constraints were found disabled in :unitymbxdb1,NO ACTION required before
upgrade.
NO indexes were found disabled in :unitymbxdb1,NO ACTION required before upgrade.
NO constraints were found disabled in :unityrptdb,NO ACTION required before upgrade.
NO indexes were found disabled in :unityrptdb,NO ACTION required before upgrade.
Connection DB state is GOOD,NO ACTION required before upgrade.
ACTION : All Critical services are running ,NO ACTION required before upgrade.
ACTION : Standalone/Cores detected , excluding cluster state checking
ACTION : Skipping COP installation check, product version detected :'8.6.2.21018-1',NO
ACTION required before upgrade.
ACTION : No locales were found installed ,NO ACTION required before upgrade.
ACTION : Make Sure DRS backup is taken aleast a day before upgrade.
Check report /var/log/active/cuc/cli/preupgrade_120325-224523.txt for details.
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Run Commands
run cuc preupgrade test
run cuc smtptest
This command initiates a test that helps to verify the outgoing or incoming SMTP configuration for SpeechView
transcriptions.
run cuc smtptest email-address
Syntax Description
DescriptionParameters
Specifies the email address.email-addr ess
Command Modes
Administrator (admin:)
Usage Guidelines
The test sends a test message to a specified email address. You then access the email account and reply to the
test message without changing the subject line. The test passes after the Cisco Unity Connection server receives
the response. The success or failure of parts of the test help to pinpoint problems in the outgoing or incoming
SMTP configuration for transcriptions.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection.
Example
The following example runs the Sysagent task CleanDeletedMessagesTask.
admin: run cuc sysagent task CleanDeletedMessagesTask
run cuc sysagent task
This command runs a Sysagent task.
run cuc sysagent task task_name
Syntax Description
DescriptionParameters
Specifies the name of the Sysagent task that you want to run.task_name
In an HTTP(S) network, you need to provide the HTTP(S) link display name as a parameter in the command
to run directory synchronization (Data.LocalNetworkSync) and voice name synchronization
(Data.LocalNetworkSync.Voicename) tasks. The syntax is shown below:
run cuc sysagent task task_name HTTP(S)LinkDisplayName
The following example runs the Data.LocalNetworkSync task:
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Run Commands
run cuc smtptest
admin: run cuc sysagent task Data.LocalNetworkSync HTTP(S)LinkDisplayName1
Data.LocalNetworkSync started
Where HTTP(S)LinkDisplayName is the display name of the HTTP(S) link with which you want to
synchronize the directory information.
Before running the command, make sure that the scheduled task for directory or voice name
synchronization is disabled for the specified HTTP(S) link "HTTP(S)LinkDisplayName" to avoid
any issues in synchronization.
Note
Command Modes
Administrator (admin:)
Usage Guidelines
For a list of Sysagent tasks, run the command show cuc sysagent task list (Cisco Unity Connection only).
Be aware that sysagent task names are case sensitive.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
Example
The following example runs the Sysagent task Umss.CleanDeletedMessagesTask.
admin: run cuc sysagent task Umss.CleanDeletedMessagesTask
Umss.CleanDeletedMessagesTask started
run cuc vui rebuild
This command instructs the voice recognition transport utility to immediately rebuild the voice recognition
name grammars with pending changes.
run cuc vui rebuild
Command Modes
Administrator (admin:)
Usage Guidelines
This command rebuilds only grammars that have changes flagged in the database. This command ignores
name grammar update blackout schedules and executes immediately. Due to the overhead of retrieving
potentially large amounts of name-related data from the database, you should use this command sparingly
and only when absolutely necessary.
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Run Commands
run cuc vui rebuild
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
run loadcsv
This command is used on the publisher node to install the csv files that are available on a server.
run loadcsv
Command Modes
Administrator (admin:)
Usage Guidelines
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
run loadxml
This command is a workaround for when service parameters or product-specific information does not appear
in the administration window as expected.
run loadxml
Command Modes
Administrator (admin:)
Usage Guidelines
This command is processor intensive, and you may need to restart some services after you run this command.
Note
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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Run Commands
run loadcsv
run sql
This command allows you to run an SQL command.
run sql sql_statement
Syntax Description
DescriptionParameters
Specifies the SQL command to run.sql_statement
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: 0
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
Users with ordinary privileges can run read-only SQL commands.
Note
Example
This example runs an SQL command.
admin: run sql select name from device
run pe sql
This command allows you to run an input SQL statement against the specified presence datastore.
run pe sql datastore_name sql_statement
Syntax Description
DescriptionParameters
Represents the name of the datastore.datastor e_name
Represents the SQL command to run.sql_statement
Command Modes
Administrator (admin:)
Usage Guidelines
Requirements
Command privilege level: 1
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Run Commands
run sql
Allowed during upgrade: Yes
Applies to: IM and Presence Service on Unified Communications Manager
Users with ordinary privileges can run read-only SQL commands.
Note
Example
This example runs an SQL command against the datastore.
admin: run pe sql ttsoft select * from presenceeventtable
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Run Commands
run pe sql
CHAPTER 6
Set Commands
set account enable, on page 55
set account name, on page 56
set accountlocking, on page 57
set accountlocking count, on page 58
set accountlocking unlocktime, on page 59
set account ssorecoveryurlaccess, on page 59
set account ssouidvalue, on page 60
set cert bulk consolidate, on page 61
set cert bulk export, on page 61
set cert bulk import, on page 62
set cert bulk sftp, on page 62
set cert default-ca-list disable, on page 63
set cert default-ca-list enable, on page 64
set cert delete, on page 66
set cert import, on page 66
set cert regen, on page 67
set cert regen ITLRecovery, on page 68
set cli pagination, on page 68
set cli session timeout, on page 69
set commandcount, on page 70
set csr gen, on page 70
set cuc jetty stderrlog, on page 71
set cuc jetty stdoutlog, on page 72
set cuc jetty requestlog, on page 73
set cuc speechview registration certificate size, on page 73
set cuc srsv timeout, on page 74
set cuc trace, on page 74
set date, on page 75
set dscp defaults, on page 76
set dscp, on page 76
set dscp marking, on page 77
set ipsec policy_group, on page 78
set ipsec policy_name, on page 78
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set key regen authz encryption, on page 79
set key regen authz signing , on page 79
set logging, on page 79
set Login Grace Timeout, on page 80
set network cluster publisher, on page 80
set network cluster subscriber details, on page 81
set network cluster subscriber dynamic-cluster-configuration, on page 82
set network dhcp eth0, on page 82
set network dns, on page 83
set network dns options, on page 83
set network domain, on page 84
set network failover, on page 85
set network gateway, on page 86
set network hostname, on page 86
set network ip eth0, on page 88
set network ipv6 dhcp, on page 89
set network ipv6 gateway, on page 90
set network ipv6 service, on page 91
set network ipv6 static_address, on page 91
set network max_ip_conntrack, on page 92
set network mtu, on page 92
set network name-service hosts cache-enable, on page 93
set network name-service hosts max-db-size, on page 94
set network name-service hosts negative-time-to-live, on page 94
set network name-service hosts persistent, on page 95
set network name-service hosts positive-time-to-live, on page 95
set network name-service hosts suggested-size, on page 95
set network name-service services cache-enable, on page 96
set network name-service services max-db-size, on page 96
set network name-service services negative-time-to-live, on page 97
set network name-service services persistent, on page 97
set network name-service services positive-time-to-live, on page 98
set network name-service services suggested-size, on page 98
set network nic eth0, on page 99
set network ntp option, on page 99
set network pmtud state, on page 100
set network restore , on page 100
set network status eth0, on page 102
set network name-service, on page 102
set password complexity minimum-length, on page 103
set password age, on page 103
set password change-at-login, on page 104
set password complexity character, on page 104
set password complexity character difference, on page 106
set password complexity character max-repeat, on page 106
set password expiry maximum-age, on page 107
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Set Commands
set password expiry user maximum-age configure, on page 108
set password expiry minimum-age, on page 108
set password expiry user maximum-age, on page 109
set password expiry user minimum-age, on page 110
set password history, on page 111
set password inactivity, on page 111
set password system bootloader encryptHash , on page 112
set password user admin, on page 112
set password user security, on page 113
Set replication-sync monitor, on page 114
set samltrace level, on page 114
set session maxlimit, on page 115
set smtp, on page 115
set strace enable, on page 116
set strace disable, on page 116
set timezone, on page 117
set tls min-version, on page 117
set trace disable, on page 118
set trace enable, on page 119
set tlsresumptiontimeout, on page 120
set tlstrace*, on page 120
set web-security, on page 121
set webapp session timeout, on page 123
set webapp session maxlimit, on page 123
set workingdir, on page 126
set account enable
This command enables the OS user account that was disabled because of password inactivity.
set account enable user-id
Syntax Description
DescriptionParameters
Specifies the user ID of the account that was disabled.user-id
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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Set Commands
set account enable
set account name
This command sets up a new account on the operating system.
set account name name
Syntax Description
DescriptionParameters
Represents the username for the new account.
Enter a name comprised of only alphabets or characters comprised of alphanumeric characters
(a-z, A-D, 0-9).
Umlaut characters are not supported.
Note
name
Command Modes
Administrator (admin:)
Usage Guidelines
After you enter the username, the system prompts you to enter the privilege level (0 or 1) and password for
the new account. The privilege levels definitions are as follows:
Privilege level 0
Specifies an ordinary privilege level. Users with ordinary privileges can run CLI commands with privilege
level 0 only.
Privilege level 1
Specifies an advanced privilege level. Users with advanced privileges can run CLI commands with
privilege level 1 and below.
The administrator account that the system creates during Unified Communications Manager installation has
a privilege level of 4. The administrator can run all commands in the CLI.
Note
The set account name command includes the following new prompts:
'Allow this User to login to SAML SSO-enabled system through the Recovery URL ? (Yes / No)'
Level 4 administrators can enable or disable the access to the recovery URL sign-in option for new
platform administrators by typing 'Yes' or 'No' on the CLI. The value can be configured to 'Yes' if a
user chooses to sign-in using the Recovery URL.
'To authenticate a platform login for SSO, aUnique Identifier (UID) must be provided that identifies
this user toLDAP (such assAMAccountName or UPN). Please enter the appropriate LDAPUnique
Identifier (UID) for this user:[UID]' Level 4 administrator can type the unique identifier value for
each platform administrator for this prompt.
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Set Commands
set account name
Only the Level 4 administrator has privileges to run all the CLI commands.
The administrator must ensure to perform the following tasks:
Type either 'Yes' or 'No' for the 'Allow this User to login to SAML SSO-enabled system through
Recovery URL ? (Yes / No)' prompt. If this prompt value is blank, an error message appears.
Type a value for the 'To authenticate a platform login for SSO, a Unique Identifier (UID) must be
provided that identifies this user to LDAP (such as sAMAccountName or UPN). Please enter the
appropriate LDAP Unique Identifier (UID) for this user:[UID]' prompt. If the prompt value is
duplicate, an error message appears. You can hit the Enter key and then, the user account name is saved
by default. After the account is created successfully, the administrator will see the message Account
created successfully. Log in to the CLI and update the password before you log in to OS Administration.
In the case of SAML SSO login for Operating System Admin pages, if LDAP user consists of '&' character,
make sure you create platform user without '&' and then map to LDAP user consisting of '&' character.
In the case of SAML SSO login for Operating System Admin pages, if LDAP attribute value for User
ID is telephonenumber, make sure you create platform user using consisting of alphanumeric characters
or English alphabets only. Do not include platform user name with only numeric values. Then, map to
the appropriate LDAP user having the UID value as telephone number.
Note
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
set accountlocking
This command enables or disables account locking for the current administration accounts.
set accountlocking {enable | disable}
Syntax Description
DescriptionParameters
Enable account locking.enable
Disable account locking.disable
Command Modes
Administrator (admin:)
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Set Commands
set accountlocking
Usage Guidelines
After you run this command with enable, the system automatically enables account lockout notification after
the system enables the audit logging function.
When the Administration account locking feature is enabled, and the user enters the wrong password more
than the accountlocking count, the account gets locked for a set period. The message that the account is locked
is only seen on the VM console and secure logs.
Note
Requirements
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
set accountlocking count
This command sets the global consecutive failed sign-in attempt count that triggers locking a user account.
set accountlocking count attempts
Syntax Description
DescriptionParameters
Represents the number of consecutive sign-in attempts
before the system locks the account.
Value Range: 2-5
Default value: 3
attempts
Command Modes
Administrator (admin:)
Usage Guidelines
To change the global value for consecutive failed sign-in attempts before the system locks a user account,
execute this command.
This command is only valid when account locking is enabled. If account locking is disabled, the system does
not remember the account locking value and uses the default value, 3, after you enable account locking.
Note
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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Set Commands
set accountlocking count
set accountlocking unlocktime
This command configures the unlock time for the current Unified Communications Manager admin accounts.
set accountlocking unlocktime seconds
Syntax Description
DescriptionParameters
Specifies the unlock time in seconds.
Value Range: 30-3600
Default value: 300
seconds
The account gets automatically unlocked only after the configured unlock time.
This command is only valid when account locking is enabled. If account locking is disabled, the system
does not remember the account locking unlock time and uses the default value, 300, after you enable
account locking.
Note
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
set account ssorecoveryurlaccess
This command enables or disables the SSO recovery URL access for platform administrators.
By default, the platform administrator Level 4 has access to the recovery URL. If the platform administrator
Level 4 attempts to update the recovery URL access for own self, an error appears.
Note
set account ssorecoveryurlaccess {enable | disable}userid
Syntax Description
DescriptionParameters
Enable the recovery sign-in option for platform administrators.enable
Disable the recovery sign-in option for platform administrators.disable
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Set Commands
set accountlocking unlocktime
DescriptionParameters
Specifies a particular Cisco Unified Operating System Administrator
account.
userid
Command Modes
Administrator (admin:)
Usage Guidelines
If you enable or disable the recovery sign-in option, which is already enabled or disabled, an error appears.
The administrator account that the system creates when Unified Communications Manager installs has
a privilege level of 4. The administrator can run all commands in the CLI.
Note
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager
set account ssouidvalue
This command updates the unique identifier value for the existing platform administrators.
set account ssouidvalue userid
Syntax Description
DescriptionParameters
Specifies a particular Cisco Unified Operating System
Administrator account whose unique identifier value needs to be
updated.
userid
Command Modes
Administrator (admin:)
Usage Guidelines
When you run the set account ssouidvalue userid command, a prompt appears to provide the UID value.
If the UID value is blank, then samaccountname is saved as ssouidvalue by default.
If a duplicate UID value exists, an error appears.
Note
Requirements
Command privilege level: 4
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Set Commands
set account ssouidvalue
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager
set cert bulk consolidate
This command consolidates all the certificates that are available on the unit.
set cert bulk consolidate unit
Syntax Description
DescriptionParameters
Represents the unit
name.
unit
Command Modes
Administrator (admin:)
Usage Guidelines
You must specify the SFTP server information to use for cert bulk operations.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Related Topics
set cert bulk sftp, on page 62
set cert bulk export
This command exports all the certificates that are available on the unit.
set cert bulk export unit
Syntax Description
DescriptionParameters
Exports all the available certificates for this unit in this cluster to the preconfigured SFTP location.export
Represents the unit name.unit
Command Modes
Administrator (admin:)
Usage Guidelines
You must specify the SFTP server information to use for cert bulk operations.
Requirements
Command privilege level: 1
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Set Commands
set cert bulk consolidate
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:set cert bulk export all
Successfully exported tomcat certificate(s) to sftp server.
Successfully exported tftp certificate(s) to sftp server.
Related Topics
set cert bulk sftp, on page 62
set cert bulk import
This command imports the certificates that are in the SFTP location into the specified unit trust-store.
set cert bulk import unit
Syntax Description
DescriptionParameters
Represents the unit
name.
unit
Command Modes
Administrator (admin:)
Usage Guidelines
You must specify the SFTP server information to use for cert bulk operations.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:set cert bulk import all
Successfully imported tomcat certificates.
Successfully imported tftp certificates.
Related Topics
set cert bulk sftp, on page 62
set cert bulk sftp
This command prompts for the SFTP server information to use for bulk operations.
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Set Commands
set cert bulk import
set cert bulk sftp
Command Modes
Administrator (admin:)
Usage Guidelines
You must specify the SFTP server information to use for cert bulk operations.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set cert default-ca-list disable
This command disables all or particular default CA certificates from all servers in the cluster.
When you try to execute this command, a warning message appears displaying that this operation disables
all or particular default Cisco CA certificates.
set cert default-ca-list disable {all | common-name}
Please ensure that you are executing this command from the Unified Communications Manager publisher
node.
The default CA certificate names can be obtained by executing the show cert default-ca-list command.
Note
Syntax Description
DescriptionParameters
Deletes all the default CA certificates from all servers
in the cluster.
all
Deletes the particular default CA certificate from all
servers in the cluster.
common-name
Command Modes
Administrator (admin:)
Usage Guidelines
Consider the following information after you disable all the default CA certificates.
Restart the “Cisco Tomcat”, “Cisco CallManager”, “Cisco Tftp”, and “Cisco Certificate Authority Proxy
Function” services.
Consider the following information after you disable the specific default CA certificate.
Restart the “Cisco CallManager”, “Cisco Tftp”, and “Cisco Certificate Authority Proxy Function” services.
If you are disabling “VeriSign Class 3 Secure Server CA - G3” certificate, then restarting of only “Cisco
Tomcat” service is sufficient.
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Set Commands
set cert default-ca-list disable
Requirements
Command privilege level: 1
Applies to: Unified Communications Manager
Example
admin:set cert default-ca-list disable all
WARNING: This operation will disable all Cisco CA certificates that have been installed
by default. You can use the "show cert default-ca-list" to view the list of default
Cisco CA certificates.
You must restart the "Cisco Tomcat", "Cisco CallManager", "Cisco Tftp" and
"Cisco Certificate Authority Proxy Function" services after running this command.
This command should be run from the Publisher.
Do you wish to proceed (yes|no)? yes
Successfully disabled the default Cisco CA certificates.
Please wait for a few min to UI to reflect the correct status.
admin:set cert default-ca-list disable common-name
Enter the Common Name of Default CA Certificate : CAP-RTP-001
WARNING: This operation will disable the "CAP-RTP-001" Cisco CA certificate.
You must restart the "Cisco CallManager", "Cisco Certificate Authority Proxy Function" and
"Cisco Tftp" services after running this command. This command should be run from the
Publisher.
Do you wish to proceed (yes|no)? yes
Successfully disabled default "CAP-RTP-001" certificate.
admin:set cert default-ca-list disable common-name
Enter the Common Name of Default CA Certificate : VeriSign Class 3 Secure Server CA - G3
WARNING: This operation will disable the "VeriSign Class 3 Secure Server CA - G3" Cisco CA
certificate. You must restart the "Cisco Tomcat" services after running this command.
This command should be run from the Publisher.
Do you wish to proceed (yes|no)? yes
Successfully disabled default "VeriSign Class 3 Secure Server CA - G3" certificate.
admin:set cert default-ca-list enable common-name
Enter the Common Name of Default CA Certificate : capf
The capf certificate is not in the list of default Cisco CA certificates.
admin:
set cert default-ca-list enable
This command enables all or particular default CA certificates except CAPF-trust on all servers in the cluster.
CAPF-trust certificate enable only on the Unified Communications Manager publisher node not across the
cluster.
When you try to execute this command, a warning message appears displaying that this operation enables all
or particular default Cisco CA certificates as a trusted certificate.
set cert default-ca-list enable {all | common-name}
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Set Commands
set cert default-ca-list enable
Please ensure that you are executing this command from the Unified Communications Manger publisher
node.
The default CA certificate names can be obtained by executing the show cert default-ca-list command.
Note
Syntax Description
DescriptionParameters
Enables all the default CA certificates on all servers
in the cluster.
all
Enables the particular default CA certificate on all
servers in the cluster.
common-name
Command Modes
Administrator (admin:)
Usage Guidelines
Consider the following information after you enable all the default CA certificates.
Restart the “Cisco Tomcat”, “Cisco CallManager”, “Cisco Tftp”, and “Cisco Certificate Authority Proxy
Function” services.
Consider the following information after you enable the specific default CA certificate.
Restart the “Cisco CallManager”, “Cisco Tftp”, and “Cisco Certificate Authority Proxy Function” services.
If you are enabling “VeriSign Class 3 Secure Server CA - G3” certificate, then restarting of only “Cisco
Tomcat” service is sufficient.
Requirements
Command privilege level: 1
Applies to: Unified Communications Manager
Example
admin:set cert default-ca-list enable all
WARNING: This operation will enable all default Cisco CA certificates
as trusted certificates for all nodes in this cluster.
You can use the "show cert default-ca-list" to view the list of default
Cisco CA certificates. You must restart the "Cisco Tomcat", "Cisco CallManager",
"Cisco Tftp" and "Cisco Certificate Authority Proxy Function" services after
running this command. This command should be run from the Publisher.
Do you wish to proceed (yes|no)? yes
Successfully enabled the default Cisco CA certificates.
Please wait for a few minutes for the UI to reflect the correct status.
admin:set cert default-ca-list enable common-name
Enter the Common Name of Default CA Certificate : CAP-RTP-002
WARNING: This operation will install the "CAP-RTP-002" certificate as a trusted certificate
for all nodes in this cluster. You must restart the "Cisco CallManager",
"Cisco Certificate Authority Proxy Function" and "Cisco Tftp" services after running this
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Set Commands
set cert default-ca-list enable
command. This command should be run from the Publisher.
Do you wish to proceed (yes|no)? yes
Successfully enabled default "CAP-RTP-002" certificate.
admin:set cert default-ca-list enable common-name
Enter the Common Name of Default CA Certificate : VeriSign Class 3 Secure Server CA - G3
WARNING: This operation will install the "VeriSign Class 3 Secure Server CA - G3" certificate
as a trusted certificate for all nodes in this cluster. You must restart the "Cisco Tomcat"
services after running this command. This command should be run from the Publisher.
Do you wish to proceed (yes|no)? yes
Successfully enabled default "VeriSign Class 3 Secure Server CA - G3" certificate.
admin:set cert default-ca-list enable common-name
Enter the Common Name of Default CA Certificate : CAP-RTP-003
The CAP-RTP-003 certificate is not in the list of default Cisco CA certificates.
admin:
set cert delete
This command deletes a specific certificate file from the trust unit.
set cert delete unit name
Syntax Description
DescriptionParameters
Specifies the name of the trust category, as “own” or “trust”.unit
Certificate file name.name
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:set cert delete cucm siptest.pem
set cert import
This command imports the specified certificate for the specified certificate type.
set cert import type name [caCert]
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Set Commands
set cert delete
Syntax Description
DescriptionParameters
Specifies the certificate type as “own” or “trust”.type
Represents the unit name.name
Represents the name of the CA certificate file name.[caCert]
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:set cert import trust tomcat
Successfully imported certificate for tomcat.
Please restart services related to tomcat for the new certificate to
become active.
set cert regen
This command regenerates the certificate for the specified unit.
set cert regen name
Syntax Description
DescriptionParameters
Represents the unit
name.
name
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:set cert regen tomcat
Successfully regenerated certificate for tomcat.
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Set Commands
set cert regen
set cert regen ITLRecovery
This command regenerates the ITLRecovery certificate for the specified unit.
After you type this command, a warning message appears displaying that if you are using a tokenless CTL
and if the you are regenerating the CallManager certificate, ensure that the CTL file has the updated
CallManager certificate and that certificate is updated to endpoints. To regenerate the certificate, type yes or
else type no.
set cert regen ITLRecovery
Syntax Description
DescriptionParameters
Represents the ITLRecovery certificate.ITLRecovery
Command Modes
Administrator (admin:)
Requirements
You must restart the services related to ITLRecovery for the regenerated certificates to become active.
Caution
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:set cert regen ITLRecovery
WARNING: If you are using a tokenless CTL and if the CallManager certificate is recently
generated, please ensure that the CTL File already has the new CallManager certificate and
is
updated to the endpoints, before generating the ITL Recovery certificate. Are you sure want
to proceed?
Proceed with regeneration (yes|no)? yes
Successfully Regenerated Certificate for ITLRecovery.
You must restart the services related to ITLRecovery for the regenerated certificates to
become active.
set cli pagination
For the current CLI session, this command turns automatic pagination On or Off.
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Set Commands
set cert regen ITLRecovery
set cli pagination {on | off}
Syntax Description
DescriptionParameters
Turns pagination
on.
on
Turns pagination
off.
off
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
admin:set cli pagination off
Automatic pagination is turned off
set cli session timeout
This command sets the time, in minutes, after which an active CLI session times out and disconnects.
set cli session timeout minutes
Syntax Description
DescriptionParameters
Specifies the time, in minutes, that can elapse before an active CLI session times out and
disconnects.
Value range: 5-99999 minutes
Default value: 30 minutes
minutes
Command Modes
Administrator (admin:)
Usage Guidelines
Be aware that the new session timeout value becomes effective immediately for a new CLI session; however,
active sessions retain their original timeout value. Also the show cli session timeout command reflects the
new value, even if the current session does not use that value.
This setting gets preserved through a software upgrade and does not get reset to the default value.
Note
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Set Commands
set cli session timeout
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set commandcount
This command changes the CLI command prompt, so it displays how many CLI commands have executed.
set commandcount {enable | disable}
Syntax Description
DescriptionParameters
Turns on command count.enable
Turns off command
count.
disable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set csr gen
This command generates the csr for the unit name.
set csr gen name
Syntax Description
DescriptionParameters
Specifies the unit on which the certificate is generated.name
Command Modes
Administrator (admin:)
Requirements
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
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Set Commands
set commandcount
Example
admin:set csr gen tomcat
Successfully Generated CSR for tomcat.
Requirements
Command privilege level: 1
Allowed during upgrade: No
set cuc jetty stderrlog
This command enables or disables the error log getting generated while any standard error occurs during
communicating with the Jetty server. This error log gets generated and is available at the path
/var/log/active/jetty/.
set cuc jetty stderrlog {enable | disable}
Syntax Description
DescriptionParameters
Enables the error log on the Jetty
server. Be aware that enable is case
sensitive.
enable
Disables the error log on the Jetty
server. Be aware that disable is case
sensitive.
disable
Command Modes
Administrator (admin:)
Usage Guidelines
You must restart the Jetty services after enabling or disabling the error log on the Jetty server.
Caution
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Cisco Unity Connection only.
Enable Error Log on Jetty Server Example
admin:set cuc jetty stderrlog enable
Command is executed successfully
To effect changes restart jetty server
Restart Jetty Server through Unity Connection Serviciabilty .
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Set Commands
set cuc jetty stderrlog
Go to Tools -> Service Management -> Restart Connection Jetty Service.
Check the logs that should not be generated after running above command.
Check the requestlog by sending one voice message through webinbox.
Notifications should not come in logs
set cuc jetty stdoutlog
This command enables or disables the standard input and output log getting generated while communicating
with Jetty server. This standard input and output log gets generated and is available at the path
/var/log/active/jetty/.
set cuc jetty stdoutlog {enable | disable}
Syntax Description
DescriptionParameters
Enables the standard input and
output log on the Jetty server. Be
aware that enable is case sensitive.
enable
Disables the standard input and
output log on the Jetty server. Be
aware that disable is case sensitive.
disable
Command Modes
Administrator (admin:)
Usage Guidelines
You must restart the Jetty services after enabling or disabling the standard input and output log on the Jetty
server.
Caution
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Cisco Unity Connection only.
Enable Standard Input and Output Log on Jetty Server Example
admin:set cuc jetty stdoutlog enable
Command is executed successfully
To effect changes restart jetty server
Restart Jetty Server through Unity Connection Serviciabilty .
Go to Tools -> Service Management -> Restart Connection Jetty Service.
Check the logs that should not be generated after running above command.
Check the requestlog by sending one voice message through webinbox.
Notifications should not come in logs
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Set Commands
set cuc jetty stdoutlog
set cuc jetty requestlog
This command enables or disables the request log getting generated from the Jetty server while any request
is raised for notifications. This request log gets generated and is available at the path
/usr/local/jetty/logs/.
set cuc jetty requestlog {enable | disable}
Syntax Description
DescriptionParameters
Enables the request log on the Jetty
server. Be aware that “enable” is
case sensitive.
enable
Disables the request log on the Jetty
server. Be aware that “disable” is
case sensitive.
disable
Command Modes
Administrator (admin:)
Usage Guidelines
You must restart the Jetty services after enabling or disabling the request log on the Jetty server.
Caution
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Cisco Unity Connection only.
Enable Request Log on Jetty Server Example
admin:set cuc jetty requestlog enable
Command is executed successfully
To effect changes restart jetty server
Restart Jetty Server through Unity Connection Serviciabilty .
Go to Tools -> Service Management -> Restart Connection Jetty Service.
Check the logs that should not be generated after running above command.
Check the requestlog by sending one voice message through webinbox.
Notifications should not come in logs
set cuc speechview registration certificate size
This command sets up new certificate bit size for Speech to Text service registration and Voicemail transcription
with Nuance server.
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Set Commands
set cuc jetty requestlog
set cuc speechview registration certificate size bit_size
Syntax Description
DescriptionParameters
Specifies the bit_size of certificate.
Its allowed values are 1k, 2k or 4k.
bit_size
Command Modes
Administrator (admin:)
Usage Guidelines
To set the desired certificate bit size, use the set cuc speechview registration certificate size (Cisco Unity
Connection Only) command. The CLI must be executed on the publisher. It will restart the Connection
SpeechView Processor service.
Requirements
Command privilege level: 4
set cuc srsv timeout
This command sets the value for SRSV session timeout.
set cuc srsv timeout timeout_value
Syntax Description
DescriptionParameters
Sets the time for session logout.timeout_value
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Cisco Unity Connection
set cuc trace
This command enables or disables the specified traces and trace levels.
set cuc trace {enable | disable} trace_name level
Syntax Description
DescriptionParameters
Enables Connection traces.enable
Disables Connection traces.disable
Specifies the name of the trace to enable or disable. Be aware that trace names are case sensitive.trace_name
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Set Commands
set cuc srsv timeout
DescriptionParameters
Specifies the level or levels of trace_name that you want to enable or disable. Each trace comprises
up to 31 levels, numbered 0 to 30; each level provides a different type of information for the
specified trace. When you enable or disable multiple levels, use a comma to separate levels and
a hyphen to indicate a range of levels. Do not include spaces.
level
Command Modes
Administrator (admin:)
Usage Guidelines
To display a list of the traces and trace levels that are currently enabled, use the show cuc trace levels (Cisco
Unity Connection Only) command.
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Cisco Unity Connection only.
Enable VUI Traces 1, 13, and 17 Through 20 Example
admin:set cuc trace enable VUI 1,13,17-20
VUI trace levels are now set to: 1,13,17-20
Disable VUI Traces 17 Through 20 While VUI Trace Levels 1 and 13 Remain Set Example
admin:set cuc trace disable VUI 17-20
VUI trace levels are now set to: 1,13
Related Topics
show cuc trace levels, on page 160
set date
This command changes the time and date on the server.
set date HH:mm:ss:MM/DD/YY
Syntax Description
DescriptionParameters
Represents the time format (24 hours format).HH:mm:ss
Represents the date format.
Date format MM/DD/YYYY is
also accepted.
Note
MM/DD/YY
Command Modes
Administrator (admin:)
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Set Commands
set date
Usage Guidelines
If the server is configured to synchronize with external NTP servers, this command requires the user to remove
all of those NTP servers.
Requirements
Applies to: Unified Communications Manager and Cisco Unity Connection.
Set Date and Time to 2:10:33 Pm April 13th 2012 Example
admin:set date 14:10:33:04/13/12
Requirements
Command privilege level: 1
Allowed during upgrade: No
set dscp defaults
This command sets the factory default DSCP settings for all of the port tags.
set dscp defaults
Command Modes
Administrator (admin:)
Usage Guidelines
All non-default DSCP settings get removed after you run this command.
You can use the command show dscp defaults to see the factory default DSCP settings.
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set dscp
This command enables or disables DSCP marking on outgoing TCP or UDP packets. You can enable or
disable DSCP on a single port tag, or on all port tags at once.
set dscp {enable | disable}{allport_tag}
Syntax Description
DescriptionParameters
Disables all DSCP port tags.all
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Set Commands
set dscp defaults
DescriptionParameters
Represents a DSCP port tag, which is a string that is mapped to a TCP or UDP port to identify
the application that uses the port. This value is for the portTag field displayed when you use the
command show dscp defaults. The set of port tags is predefined.
port_tag
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set dscp marking
This command sets DSCP markings on port tags by using well-known DSCP classes and numeric values.
set dscp marking port_tag value
Syntax Description
DescriptionParameters
Represents a DSCP port tag, which is a string that is mapped to a TCP or UDP port to identify
the application that uses the port. This value is for the portTag field displayed when you use the
command show dscp defaults. The set of port tags is predefined.
port_tag
A DSCP value. You can enter the name of a well-known DSCP class or a numeric value in
decimal or hexadecimal format. Precede hexadecimal values with 0x or 0X.
value
Command Modes
Administrator (admin:)
Usage Guidelines
The valid class names as defined by DSCP are:
Class Selector: values CS0, CS1, CS2, CS3, CS5, CS6, CS7
The class selector (CS) values correspond to IP Precedence values and are fully compatible with IP
Precedence.
Expedited Forwarding: value EF
EF PHB is ideally suited for applications such as VoIP that require low bandwidth, guaranteed bandwidth,
low delay, and low jitter.
Best Effort: value BE
Also called default PHB, this value essentially specifies that a packet be marked with 0x00, which gets
the traditional best-effort service from the network router.
Assured Forwarding: values AF11, AF12, AF13, AF21, AF22, AF23, AF41, AF42, AF43
There are four types of Assured Forwarding classes, each of which has three drop precedence values.
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Set Commands
set dscp marking
These precedence values define the order in which a packet is dropped (if needed) due to network
congestion. For example, packets in AF13 class are dropped before packets in the AF12 class.
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set ipsec policy_group
This command enables ipsec policies with the specified policy group name.
set ipsec policy_group {ALLgroup}
Syntax Description
DescriptionParameters
Enables all ipsec policy groups.ALL
Specifies the name of a particular ipsec policy group to
enable.
group
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager and Cisco Unity Connection.
set ipsec policy_name
This command enables the specified IPSec policy.
set ipsec policy_name { policy_group policy_name }
Syntax Description
DescriptionParameters
Specifies the name of a particular
ipsec policy group to enable.
policy_group
Specifies the name of a particular
ipsec policy to enable.
policy_name
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Set Commands
set ipsec policy_group
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager and Cisco Unity Connection.
set key regen authz encryption
Run this command on the Unified Communications Manager publisher node to regenerate the symmetric
encryption key that encrypts OAuth access tokens and refresh tokens that are used in Cisco Jabber
authentication.
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager and the IM and Presence Service.
set key regen authz signing
Run this command on the Unified Communications Manager publisher node to regenerate the asymmetric
RSA key pair for signing the OAuth access tokens and refresh tokens that are used in Cisco Jabber
authentication.
Command Modes
Administrator (admin:)
Usage Guidelines
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager and the IM and Presence Service.
set logging
This command allows you to enable or disable CLI Admin logs.
set logging {enable | disable}
Syntax Description
DescriptionParameters
Turns on logging.enable
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Set Commands
set key regen authz encryption
DescriptionParameters
Turns off
logging.
disable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set Login Grace Timeout
This command allows you to configure the LoginGraceTimeout value to the mentioned value.
set Login Grace Timeout LoginGraceTimeout value
Syntax Description
DescriptionParameters
Sets the LoginGraceTimeout value for login grace timeout.LoginGr aceTimeout value
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network cluster publisher
This command sets the network cluster publisher hostname and IP address.
set network cluster publisher {hostname | ip} name
Syntax Description
DescriptionParameters
Specifies the hostname of the
network cluster.
hostname
Specifies the ip address of the
network cluster.
ip
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Set Commands
set Login Grace Timeout
DescriptionParameters
Hostname or IP address to assign
to the network cluster publisher.
name
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network cluster subscriber details
Use this command to add subscriber to the processnode or appserver table when Tomcat Webserver is server
down and GUI is inaccessible.
set network cluster subscriber details servertype hostname ip domainname
Syntax Description
DescriptionParameter
Choose one of these products for this parameter— Unified
Communications Manager, IM and Presence Service, and
Cisco Unity Connection. This field is mandatory.
servertype
The hostname of the node that you add to the cluster. The
hostname is supported on the same domain. This field is
mandatory.
hostname
The IPv4 address of the node that you add to the cluster.
This field is mandatory for IM and Presence publisher and
Cisco Unity Connection.
ip
The domain name of the IM and Presence Service publisher.
This field is mandatory for IM and Presence publisher.
domainname
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to Unified Communications Manager, IM and Presence Service, and Cisco Unity Connection
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Set Commands
set network cluster subscriber details
set network cluster subscriber dynamic-cluster-configuration
Use this command to enable the Dynamic Cluster Configuration on the publisher. Use this command to specify
the duration in which you can add subscriber nodes to the publisher server table. The addition of subscriber
nodes is authenticated immediately and those nodes need not wait for the publisher details during the installation
of the subscriber nodes.
set network cluster subscriber dynamic-cluster-configuration {default | no. of hours}
Syntax Description
DescriptionParameter
Enables the Dynamic Cluster Configuration for 24 hours.default
Specifies a value from 1 to 24 hours.no. of
hours
Command Modes
Administrator (admin)
Requirements
Applies to Unified Communications Manager, IM and Presence Service, and Cisco Unity Connection
set network dhcp eth0
This command enables or disables DHCP for Ethernet interface 0. You cannot configure Ethernet interface
1.
set network dhcp eth0 {enable | disable } {node_ipnet_maskgateway_ip }
Syntax Description
DescriptionParameters
Specifies Ethernet interface 0.eth0
This enables DHCP.enable
This disables DHCP.disable
Represents the static IP address for the server.node_ip
Represents the subnet mask for the server.net_mask
Represents the IP address of the default gateway.gateway_ip
Command Modes
Administrator (admin:)
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Set Commands
set network cluster subscriber dynamic-cluster-configuration
Usage Guidelines
If you continue, this command causes the system to restart. We also recommend that you restart all nodes
whenever any IP address gets changed.
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network dns
This command sets the IP address for the primary or secondary DNS server.
set network dns {primary | secondary} addr
Syntax Description
DescriptionParameters
primary
secondary
Represents the IP address of the
primary or secondary DNS server.
addr
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
If you change the IP address for the DNS servers, you must reboot the server through the utils system restart
CLI command.
Note
set network dns options
This command sets DNS options.
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Set Commands
set network dns
set network dns options [{timeoutseconds}] [{attemptsnumber}] [{rotate}]
Syntax Description
DescriptionParameters
Sets the DNS timeout.timeout
Sets the number of times to attempt a DNS request.attempts
Causes the system to rotate among the configured DNS servers and distribute the load.rotate
Specifies the DNS timeout period in seconds.seconds
Specifies the number of attempts.number
Usage Guidelines
Running this command causes an automatic system restart.
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network domain
This command sets the domain name for the system.
Changing the domain name triggers an automatic regeneration of all Unified Communications Manager
certificates, including any third party signed certificates that have been uploaded. After the server reboots
automatically, phones running in secure (mixed) mode cannot connect to the server until after the CTL client
updates the new CTL file to the phones.
Note
Reboot the servers one at a time in order for the phones to register correctly. For more information about
changing the domain name, see Changing the IP Address and Hostname for Cisco Unified Communications
Manager.
Note
set network domain [domain-name]
Syntax Description
DescriptionParameters
Represents the system domain that you want to assign.domain_name
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Set Commands
set network domain
Command Modes
Administrator (admin:)
Usage Guidelines
The system asks whether you want to continue to execute this command.
If you continue, this command causes a temporary loss of network connectivity.
Caution
If you use the set network domain domain-name command to change the domain name, you must manually
regenerate all of your security certificates in Cisco Unified Operating System Administration. The list of
certificates depends on your software release but may include cup.pem, cup-xmpp.pem, cup-xmpp-s2s.pem,
tomcat, ipsec and so on. Note that you must restart the tomcat service after the tomcat cert is regenerated and
you can only restart this service using the CLI. For more information about regenerating security certificates,
see the Cisco Unified Communications Operating System Administration Guide (on Cisco.com).
After you regenerate your security certificates, you must reboot all the servers in the cluster. This will ensure
that database replication keeps working correctly. After the servers have rebooted, confirm that there are no
issues reported on the Cisco Unified Reporting report for Database Replication. After you reboot the server,
we recommend that you manually delete old certificates that have become disassociated by the domain name
change. For every ICSA peer that exists on the local node, you must either update the ICSA entry for the peer
node with the new FQDN hostname, or delete that entry and add a new ICSA peer entry with the new FQDN
hostname.
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network failover
This command enables and disables Network Fault Tolerance on the Media Convergence Server network
interface card.
set network failover {ena | dis}
Syntax Description
DescriptionParameters
Enables Network Fault Tolerance.ena
Disables Network Fault Tolerance.dis
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
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Set Commands
set network failover
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network gateway
This command enables you to configure the IP address of the network gateway.
set network gateway addr
Syntax Description
DescriptionParameters
Represents the IP address of the network gateway that you want to assign.addr
Command Modes
Administrator (admin:)
Usage Guidelines
The system asks whether you want to continue to execute this command.
If you continue, this command causes the system to restart.
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network hostname
This command allows an administrator to set the network host name, change the IP address of the node, and
restart the system.
Before attempting this command, the administrator should have a valid DRF backup. Additionally, before
attempting a Hostname (or Hostname and IP address) change, the administrator should perform the following:
verify the cluster configuration does not have any configuration problems by executing show hcs cluster
verify detailed
update the cluster configuration by executing set hcs cluster config
validate the cluster configuration by executing show hcs cluster verify detailed
set network hostname hostname
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Set Commands
set network gateway
Syntax Description
DescriptionParameters
Represents the new network hostname of the system.
The host name must follow the rules for ARPANET host names. It must start with
an alphabetic character, end with an alphanumeric character, and consist of
alphanumeric characters and hyphens. The host name can have a maximum length
of 63 characters.
Note
hostname
Command Modes
Administrator (admin:)
Usage Guidelines
The system asks whether you want to continue to execute this command.
If you continue, this command causes the system to restart.
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:set network hostname
WARNING: Changing this setting will invalidate software license
on this server. The license will have to be re-hosted.
Continue(y/n):
Continue (y/n)?y
ctrl-c: To quit the input.
*** W A R N I N G ***
Do not close this window without first canceling the command.
This command will automatically restart system services.
The command should not be issued during normal operating
hours.
=======================================================
Note: Please verify that the new hostname is a unique
name across the cluster and, if DNS services are
utilized, any DNS configuration is completed
before proceeding.
=======================================================
Security Warning : This operation will regenerate
all CUCM Certificates including any third party
signed Certificates that have been uploaded.
Enter the hostname:: app-lfwelty5
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Set Commands
set network hostname
Would you like to change the network ip address at this time [yes]::
Warning: Do not close this window until command finishes.
ctrl-c: To quit the input.
*** W A R N I N G ***
=======================================================
Note: Please verify that the new ip address is unique
across the cluster.
Note: Changing the IP address will automatically restart
system services cluster wide.
Note: The command should not be issued during normal operating hours.
=======================================================
The administrator can change both the hostname and IP address by responding yes. To change just
the hostname, respond no.
Note
set network ip eth0
This command sets the IP address for Ethernet interface 0. You cannot configure Ethernet interface 1.
Before attempting this command, the administrator should have a valid DRF backup. Also, before attempting
an IP address change, the administrator should perform the following:
verify that the cluster configuration does not have any configuration problems by executing show hcs
cluster verify detailed
update the cluster configuration by executing set hcs cluster config
validate the cluster configuration by executing show hcs cluster verify detailed
set network ip eth0 addr mask gw
Syntax Description
DescriptionParameters
Specifies Ethernet interface 0.eth0
Represents the IP address that you
want to assign.
addr
Represents the IP mask that you
want to assign.
mask
Represents the IP default GW that
you want to assign.
gw
Command Modes
Administrator (admin:)
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Set Commands
set network ip eth0
Usage Guidelines
The system asks whether you want to continue to execute this command.
If you continue, this command restarts the following services:
NIC driver
NTP
CLM
Service Manager
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:set network ip eth0
......
*** W A R N I N G ***
=======================================================
Note: Please verify that the new ip address is unique across the cluster
and, if DNS services are utilized, any DNS configuration is
completed before proceeding.
Note: Changing the IP address will automatically restart
system services cluster wide.
Note: The command should not be issued during normal operating hours.
=======================================================
set network ipv6 dhcp
This command sets the DHCPv6 client on the server and enables IPv6 support. For changes to take effect,
you must restart the server.
set network ipv6 dhcp {enable | disable} [reboot]
Syntax Description
DescriptionParameters
Sets the DHCPv6 client on the server. By default, the server does not restart after you enable
the DHCPv6 client. For your changes to take effect, you must restart the server by either entering
the reboot parameter or manually restarting the server.
dhcp
Enables IPv6 support.enable
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Set Commands
set network ipv6 dhcp
DescriptionParameters
Disables IPv6 support.disable
(Optional) Causes the server to automatically restart after you enter the command.reboot
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network ipv6 gateway
This command sets the IPv6 gateway for the server. For changes to take effect, you must restart the server.
set network ipv6 gateway addr [reboot]
Syntax Description
DescriptionParameters
Sets the IPv6 gateway for the server. By default, the server does not restart after you set the
IPv6 gateway for the server. For your changes to take effect, you must restart the server by either
entering the reboot parameter or manually restarting the server.
gateway
The IPv6 gateway address.addr
(Optional) Causes the server to automatically restart after you enter the command.reboot
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager , IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
IPv6 is not supported in Cisco Business Edition 5000.
Note
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Set Commands
set network ipv6 gateway
set network ipv6 service
This command enables or disables the IPv6 service on the server. For changes to take effect, you must restart
the server.
set network ipv6 service {enable | disable} [reboot]
Syntax Description
DescriptionParameters
Sets the IPv6 service on the server. By default, the server does not restart after you enable or
disable the IPv6 service on the server. For your changes to take effect, you must restart the server
by either entering the reboot parameter or manually restarting the server.
service
Enables IPv6 service on the server.enable
Disables IPv6 service on the server.disable
(Optional) Causes the server to automatically restart after you enter the command.reboot
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
IPv6 is not supported in Cisco Business Edition 5000.
Note
set network ipv6 static_address
This command assigns the static IPv6 address to the server. For changes to take effect, you must restart the
server.
set network ipv6 static_address addr mask [reboot]
Syntax Description
DescriptionParameters
Assigns a static IPv6 address to the server. By default, the server does not restart after you
assign the static IPv6 address. For your changes to take effect, you must restart the server
by either entering the reboot parameter or manually restarting the server.
static_address
Specifies the static IPv6 address you assign to the server.addr
Specifies the IPv6 network mask (0-128).mask
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Set Commands
set network ipv6 service
DescriptionParameters
(Optional) Causes the server to automatically restart after you enter the command.reboot
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network max_ip_conntrack
This command sets the ip_conntrack_max value.
set network max_ip_conntrack ip_conntrack_max value
Syntax Description
DescriptionParameters
Specifies the value for ip_conntrack_max.
The value of ip_conntrack_max cannot be less
than 65536.
Note
ip_conntrac k_maxvalue
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:set network max_ip_conntrack 65536
set network mtu
This command sets the maximum MTU value.
set network mtu mtu_max
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Set Commands
set network max_ip_conntrack
Syntax Description
DescriptionParameters
Specifies the maximum MTU value. The system default MTU value equals 1500.
When packets on UDP port 8500 that have the DF bit set are exchanged between
nodes, if there is any policy on the WAN router to clear the DF bit and fragment
large packets, this may cause dbreplication issues.
Caution
mtu_max
Command Modes
Administrator (admin:)
Usage Guidelines
The system asks whether you want to continue to execute this command.
If you continue, the system loses network connectivity temporarily.
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:set network mtu 576 W A R N I N G
This will cause the system to temporarily lose network connectivity
Do you want to continue ?
Enter "yes" to continue or any other key to abort
yes
executing...
set network name-service hosts cache-enable
This command enables the nscd related cache.
set network name-service hosts cache-enable value
Syntax Description
DescriptionParameters
The boolean value must be either yes or no.value
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
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Set Commands
set network name-service hosts cache-enable
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network name-service hosts max-db-size
This command sets the maximum allowed size for a service.
set network name-service hosts max-db-size value
Syntax Description
DescriptionParameters
Enter the number of bytes for the database size.value
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network name-service hosts negative-time-to-live
This command sets the time-to-live (TTL) for negative entries or unsuccessful queries in the specified cache
for service. So, using this command improves the performance if there are various files owned by user IDs
(UIDs) and are unavailable in system databases. For example, files that are available in the Linux kernel
sources as root. To reduce the cache coherency problems, the number of such files should be kept to the
minimum.
set network name-service hosts negative-time-to-live value
Syntax Description
DescriptionParameters
Enter the number of seconds.value
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
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Set Commands
set network name-service hosts max-db-size
set network name-service hosts persistent
This command retains the content of the cache for service over server restarts. This command is useful when
paranoia mode is configured.
set network name-service hosts persistent value
Syntax Description
DescriptionParameters
Enter a value for a service.value
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network name-service hosts positive-time-to-live
This command sets the time-to-live (TTL) for positive entries or successful queries in the specified cache for
service. Configure the value in seconds. Larger values increase cache hit rates and reduce mean response
times. However, such values increase problems with cache coherence.
set network name-service hosts positive-time-to-live value
Syntax Description
DescriptionParameters
Enter the number of seconds.value
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network name-service hosts suggested-size
This command changes the internal hash table size.
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Set Commands
set network name-service hosts persistent
set network name-service hosts suggested-size value
Syntax Description
DescriptionParameters
Enter a prime number for optimum efficiency.value
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network name-service services cache-enable
This command enables the nscd related cache.
set network name-service services cache-enable value
Syntax Description
DescriptionParameters
The boolean value must be either yes or no.value
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network name-service services max-db-size
This command sets the maximum allowed size for the service.
set network name-service services max-db-size value
Syntax Description
DescriptionParameters
Enter the value in number of bytes.value
Command Modes
Administrator (admin:)
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Set Commands
set network name-service services cache-enable
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network name-service services negative-time-to-live
This command sets the time-to-live (TTL) for negative entries or unsuccessful queries in the specified cache
for service. So, using this command improves the performance if there are various files owned by user IDs
(UIDs) and are unavailable in system databases. For example, files that are available in the Linux kernel
sources as root. To reduce the cache coherency problems, the number of such files should be kept to the
minimum.
set network name-service services negative-time-to-live value
Syntax Description
DescriptionParameters
Enter a prime number for optimum efficiency.value
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network name-service services persistent
This command retains the content of the cache for service over server restarts. This command is useful when
paranoia mode is configured.
set network name-service services persistent value
Syntax Description
DescriptionParameters
Enter a value for a service.value
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
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Set Commands
set network name-service services negative-time-to-live
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network name-service services positive-time-to-live
This command sets the time-to-live (TTL) for positive entries or successful queries in the specified cache for
service. If you enter a large value for this command, it increases cache hit rates and reduces mean response
times. However, a large value increases issues with cache coherence.
set network name-service services positive-time-to-live value
Syntax Description
DescriptionParameters
Enter the number of seconds.value
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network name-service services suggested-size
This command sets the internal hash table size.
set network name-service services suggested-size value
Syntax Description
DescriptionParameters
Enter a prime number for optimum efficiency.value
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
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Set Commands
set network name-service services positive-time-to-live
set network nic eth0
This command sets the properties of the Ethernet Interface 0. You cannot configure Ethernet interface 1.
set network nic eth0 {auto | {en | dis}} {speed | {10 | 100}} {duplex half | {half | full}}
Syntax Description
DescriptionParameters
Specifies Ethernet interface 0.eth0
Specifies whether auto negotiation
gets enabled or disabled.
auto
Specifies whether the speed of the
Ethernet connection: 10 or 100
Mb/s.
speed
Specifies half-duplex or
full-duplex.
duplex
Command Modes
Administrator (admin:)
Usage Guidelines
The system asks whether you want to continue to execute this command.
You can enable only one active NIC at a time.
Note
If you continue, this command causes a temporary loss of network connections while the NIC gets reset.
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network ntp option
This command adds the noquery option to the /etc/config file.
set network ntp option
Command Modes
Administrator (admin:)
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Set Commands
set network nic eth0
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network pmtud state
This command enables and disables Path MTU Discovery.
set network pmtud state {enable | disable}
Syntax Description
DescriptionParameters
Enables Path MTU Discovery.enable
Disables Path MTU Discovery.disable
Command Modes
Administrator (admin:)
Usage Guidelines
The system asks whether you want to continue to execute this command.
If you continue, the system loses network connectivity temporarily.
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:set network pmtud state enable W A R N I N G
This will cause the system to temporarily lose network connectivity
Do you want to continue ?
Enter "yes" to continue or any other key to abort
yes
executing...
set network restore
This command configures the specified Ethernet port to use a specified static IP address.
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Set Commands
set network pmtud state
set network restore eth0 ip-address network-mask gateway
Syntax Description
DescriptionParameters
Specifies Ethernet interface 0.eth0
Represents the IP address of the primary or secondary DNS server, or the network gateway
that you want to assign. If you continue, this command causes a temporary loss of network
connectivity. If you change the IP address for the primary DNS server, you must also restart
the Cisco Tomcat service. For more information, see the utils service command. We also
recommend that you restart all nodes whenever any IP address gets changed.
ip-address
Represents the subnet mask for the server.network-mask
Specifies the IP address of the default gateway.gateway
Represents the IP address of the primary or secondary DNS server, or the network gateway
that you want to assign. If you continue, this command causes a temporary loss of network
connectivity. If you change the IP address for the primary DNS server, you must also restart
the Cisco Tomcat service. For more information, see the utils service command. We also
recommend that you restart all nodes whenever any IP address gets changed.
ip-address
Command Modes
Administrator (admin:)
Usage Guidelines
Only use this command option if you cannot restore network connectivity through any other set network
commands. This command deletes all previous network settings for the specified network interface, including
Network Fault Tolerance. After you run this command, you must restore your previous network configuration
manually.
Caution
The server temporarily loses network connectivity after you run this command.
Caution
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:set network restore eth0 10.94.150.108 255.255.255.0 10.94.150.1
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Set Commands
set network restore
set network status eth0
This command sets the status of Ethernet 0 to up or down. You cannot configure Ethernet interface 1.
set network status eth0 {up | down}
Syntax Description
DescriptionParameters
Specifies Ethernet interface 0.eth0
Sets the status of Ethernet interface 0 to up.up
Sets the status of Ethernet interface 0 to down.down
Command Modes
Administrator (admin:)
Usage Guidelines
The system asks whether you want to continue to execute this command.
If you continue, the system loses network connectivity temporarily.
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set network name-service
This command displays name service cache attributes.
set network name-service [attribute] [value]
Syntax Description
ValueAttribute
Bool must be either Yes or No. Enabling paranoia mode causes Name Service to restart
itself periodically.
Paranoia
If level is higher than 0, Name Service will create some debug output. Higher the level,
more verbose the output.
debug-level
Sets the number of times a cached record is reloaded before it is pruned from the cache.
Each cache record has a timeout. When that timeout expires Name Service will either reload
it (query the NSS service again if the data hasn't changed) or drop it.
reload-count
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Set Commands
set network status eth0
ValueAttribute
Sets the restart interval to time seconds if periodic restart is enabled by enabling paranoia
mode. The default value is 3600.
restart-inter val
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
set password complexity minimum-length
This command modifies the value of minimum password length for the OS administration accounts.
Use this command after you enable the character complexity of passwords.
Note
set password complexity minimum-length max-repeat
Syntax Description
DescriptionParameters
Enter a value of or greater than 6.value
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set password age
This command modifies the value for password age, in days, for Cisco Collaboration Communication OS
(C3OS) accounts.
set password age {maximum | minimum} days
Syntax Description
DescriptionParameters
Specifies the maximum age.maximum
Specifies the minimum age.minimum
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Set Commands
set password complexity minimum-length
DescriptionParameters
Specifies the maximum password
age and must be greater-than or
equal-to 90 days.
days
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set password change-at-login
Use this command to force new or existing users to change their password when they sign in to the system
the next time.
set password change-at-login {disable | enable} userid
Syntax Description
DescriptionParameters
This does not force users to change their password.disable
This forces users to change their password when they sign in to the system the next time.enable
Specifies the affected user account.userid
Command Modes
Administrator (admin:)
Usage Guidelines
By default, this command is enabled for new users, so users have to change their password the first time they
sign in to the system.
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: IM and Presence Service on Unified Communications Manager only.
set password complexity character
Use this command to enable or disable password complexity rules for the type of characters in a password.
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Set Commands
set password change-at-login
After you enable password complexity, this command also enables password history if it has not already been
enabled (for more information, see the set password history command). If you had not previously enabled
password history, the password history number parameter value gets set to 10. If you previously enabled
password history with a value of less than 10, the value gets reset to 10 after you execute this command. If
you previously enabled password history with a value of 10 or greater, the value remains unchanged after you
execute this command.
Note
set password complexity character {disable | enable} num-char
Syntax Description
DescriptionParameters
This turns off password complexity for character types.disable
This turns on password complexity for character types.
When you disable password complexity, you also turn off password character
difference, password character max-repeat, and password history.
Note
enable
This specifies the number of characters required from each of the four character sets: lowercase,
uppercase, numbers, and special characters.
Value range: 0-8
Default value: 1
num-char
Command Modes
Administrator (admin:)
Usage Guidelines
When you enable password complexity, you must follow these guidelines when you assign a password:
It must have at least the current setting, num-chars, of lower-case character.
It must have at least the current setting, num-chars, of uppercase characters.
It must have at least the current setting, num-chars, of digit characters.
It must have at least the current setting, num-chars, of special characters.
You cannot use adjacent characters on the keyboard; for example, qwerty.
You cannot reuse any of the previous passwords that match the passwords retained by password history.
By default, the admin user password can be changed only once in a 24-hour day.
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
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Set Commands
set password complexity character
set password complexity character difference
This command specifies the number of characters that the character sequence in a new password must differ
from the character sequence in the old password.
set password complexity character difference num-char
Syntax Description
DescriptionParameters
This specifies the number of characters that the character sequence in a new password must differ
from the character sequence in the old password.
Value range: 0-31
num-char
Command Modes
Administrator (admin:)
Usage Guidelines
Enter 0 to indicate no difference.
The maximum password length is 31 characters.
Note
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set password complexity character max-repeat
This command specifies the number of times you can consecutively repeat a single character in a new password.
set password complexity character max-repeat max-repeat
Syntax Description
DescriptionParameters
This specifies the number of times you can consecutively repeat a single character in a new
password.
Value range: 0 10
Default value: 0
max-r epeat
Command Modes
Administrator (admin:)
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Set Commands
set password complexity character difference
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set password expiry maximum-age
This command enables or disables the password expiry maximum age settings for Cisco Collaboration
Communication OS (C3OS) Administrator accounts.
set password expiry maximum-age {enable | disable}
Syntax Description
DescriptionParameters
Turns on password expiry
maximum age settings for Cisco
Unified Operating System
administrator accounts. The set
password expiry enable command
sets the value of maximum
password age to 3650 days (10
yrs) for Cisco Unified Operating
System Administrator accounts.
enable
Turns off password expiry
maximum age settings for Cisco
Unified Operating System
administrator accounts. The set
password expiry disable command
results in Cisco Unified Operating
System Administrator accounts
never expiring.
disable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:set password expiry maximum-age disable
Operation Successful.
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Set Commands
set password expiry maximum-age
set password expiry user maximum-age configure
This command modifies the value of the maximum password age for a particular Cisco Collaboration
Communication OS Administration account in days.
set password expiry user maximum-age configure userid maximum password age
Syntax Description
DescriptionParameters
Enter Cisco Collaboration Communication OS (C3OS)
Administrator account.
userid
Enter the maximum password age in days. This value
must be equal to or greater than 10 days but less than
3650 days (10 years).
maximum password age
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set password expiry minimum-age
This command enables or disables the password expiry minimum age settings for Cisco Unified Operating
System Administrator accounts.
set password expiry minimum-age {enable | disable}
Syntax Description
DescriptionParameters
Turns on password expiry
minimum age settings for Cisco
Unified Operating System
administrator accounts. The set
password expiry enable command
sets the value of minimum
password age to one day (24 hrs)
for Cisco Collaboration
Communication OS (C3OS)
Administrator accounts.
enable
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Set Commands
set password expiry user maximum-age configure
DescriptionParameters
Turns off password expiry
minimum age settings for Cisco
Collaboration Communication OS
(C3OS) administrator accounts.
This means that passwords for
administrator accounts can be
changed at any interval.
disable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:set password expiry minimum-age disable
Operation Successful.
set password expiry user maximum-age
This command disables the maximum age password expiry for a particular Cisco Unified Operating System
Administrator account.
set password expiry user maximum-age {enable | disable}userid
Syntax Description
DescriptionParameters
Turns on the maximum age password expiry settings for a particular Cisco Collaboration
Communication OS (C3OS) administrator account. The set password expiry user enable command
sets the value of maximum password age to 3650 days (10 yrs) for the Cisco Unified Operating
System Administrator account.
enable
Turns on the maximum age password expiry settings for a particularCisco Collaboration
Communication OS (C3OS) administrator account. The set password expiry user enable command
sets the value of maximum password age to 3650 days (10 yrs) for the Cisco Unified Operating
System Administrator account.
disable
Specifies a particular Cisco Collaboration Communication OS (C3OS) Administrator account.userid
Command Modes
Administrator (admin:)
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Set Commands
set password expiry user maximum-age
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:set password expiry user maximum-age enable
Operation Successful.
set password expiry user minimum-age
This command enables or disables the maximum age password expiry for a particular Cisco Unified Operating
System Administrator account.
set password expiry user minimum-age {enable | disable} userid
Syntax Description
DescriptionParameters
Turns on the minimum age
password expiry settings for a
particular Cisco Unified Operating
System administrator account.
enable
Turns off the minimum age
password expiry settings for a
particular Cisco Unified Operating
System administrator account.
disable
Specifies a particular Cisco Unified
Operating System Administrator
account.
userid
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:set password expiry user minimum-age disable
Operation Successful.
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Set Commands
set password expiry user minimum-age
set password history
This command modifies the number of passwords that get maintained in the history for OS admin accounts.
New passwords matching remembered passwords get rejected.
set password history number
Syntax Description
DescriptionParameters
Specifies the mandatory number of passwords to maintain in history.number
Command Modes
Administrator (admin:)
Usage Guidelines
To disable, enter 0.
Default specifies 10.
Upper limit specifies 20.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set password inactivity
set password inactivity {enable | disable | period} days
Syntax Description
DescriptionParameters
Enable the password inactivity globally and update individual OS users according to the setting.enable
Disable the password inactivity globally and update individual OS users according to the setting.disable
Configure the password inactivity period globally and update individual OS users according to
the setting.
period
Specify the number of days of inactivity after a password has expired before the account gets
disabled. Valid range is 1 - 99.
days
Command Modes
Administrator (admin:)
Usage Guidelines
To enable password inactivity globally, execute the set password inactivity enable command. This
command enables the password inactivity globally and updates individual OS users according to the
setting.
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Set Commands
set password history
To disable password inactivity globally, execute the set password inactivity disable command. This
command disables the password inactivity globally and updates individual OS users according to the
setting.
A user whose account is disabled must contact the system administrator to use the system again.
To configure the password inactivity period execute the set password inactivity period days command.
This command configures the password inactivity globally and updates individual OS users according
to the setting.
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set password system bootloader encryptHash
Use this command to configure the encrypted password in the grub.conf file for the system boot loader.
set password system bootloader encryptHash
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set password user admin
This command allows you to change the administrator password.
set password user admin
Command Modes
Administrator (admin:)
Usage Guidelines
The systems prompts you for the old and new passwords.
You can change the password only for the administrator account that you logged in to.
The password must contain at least six characters, and the system checks it for strength.
Note
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Set Commands
set password system bootloader encryptHash
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set password user security
This command allows you to change the security password.
set password user security
Command Modes
Administrator (admin:)
Usage Guidelines
The systems prompts you for the old and new passwords.
The password must contain at least six characters, and the system checks it for strength.
Note
Servers in a cluster use the security password to authenticate communication between servers. You must reset
the cluster after you change the security password.
We recommend that you restart each server after the password is changed on that server.
1. Change the security password on the publisher server (first node) and then reboot the server (node).
2. Change the security password on all the subsequent servers and nodes to the same password that you
created on the first node and restart subsequent nodes, including application servers, to propagate the
password change.
Note
Failure to reboot the servers (nodes) causes system service problems and problems with the Cisco Collaboration
Communication OS (C3OS) Administration windows on the subscriber servers.
Note
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
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Set Commands
set password user security
Set replication-sync monitor
This command enables or disables replication monitoring by the Cisco Replication Watcher service. The
Cisco Replication Watcher service blocks other services from starting until database replication is setup and
functioning normally.
set replication-sync monitor {enable | disable}
Syntax Description
DescriptionParameters
Turns on the replication monitoring service.enable
Turns off the replication monitoring servicedisable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: IM and Presence Service on Unified Communications Manager only
set samltrace level
This command sets the SAML trace level.
set samltrace level trace level
Syntax Description
DescriptionParameters
Specifies the trace level. The available options are:
DEBUG
INFO
WARNING
ERROR
FATAL
The default trace level is INFO.
Note
trace level
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
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Set Commands
Set replication-sync monitor
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set session maxlimit
This command sets the upper limit for concurrent sessions.
set session maxlimit [value]
Syntax Description
DescriptionParameters
This command sets the upper limit for concurrent sessions. Acceptable values are 1 - 10.
If no upper limit is entered, the default value of 10 is assigned to sshd_config param.
maxlimit
Acceptable values are 1 - 10.value
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set smtp
This command sets the SMTP server hostname.
set smtp hostname
Syntax Description
DescriptionParameters
Represents the SMTP server name.hostname
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
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Set Commands
set session maxlimit
set strace enable
This command enables the service trace and sets the trace level.
set strace enable [all]tracevalue servicename
Syntax Description
DescriptionParameters
Optional parameter to propagate the service trace settings change to all nodes.all
Represents allowed trace values. Allowed trace values are [Info|Debug|Warn|Error|Fatal]tracevalue
Represents the service for which the trace is enabled.servicename
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
set strace disable
This command disables the service trace.
set strace disable [all] servicename
Syntax Description
DescriptionParameters
Optional parameter to propagate the service trace settings change to all nodes.all
Represents the service for which the trace is enabled.servicename
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
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Set Commands
set strace enable
set timezone
This command lets you change the system timezone.
set timezone zone
Syntax Description
DescriptionParameters
Specifies the new timezone. Enter the appropriate string or zone index id to uniquely identify
the timezone. To view a list of valid timezones, use the CLI command: show timezone list.
zone
Command Modes
Administrator (admin:)
Usage Guidelines
Enter characters to uniquely identify the new timezone. Be aware that the timezone name is case-sensitive.
Changing the system time zone to US time zone may require system compliance to FCC Call Routing
Regulations in US. Unified Communications Manager Administrator must refer the Emergency Call Routing
Regulations page and complete necessary configuration.
Note
You must restart the system after you change the timezone.
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example Setting Timezone to Pacific Time
admin:set timezone Pac
set tls min-version
This command sets the minimum version of Transport Layer Security (TLS) protocol.
After you set the minimum TLS version, the system reboots.
Configure the minimum TLS version for each node.
Note
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Set Commands
set timezone
set tls min-version tls minVersion
Syntax Description
DescriptionParameters
Type one of the following options to set it as the minimum TLS version:
1.0
1.1
1.2
tls
minVersion
Command Modes
Administrator (admin:)
Usage Guidelines
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
Example
admin: set tls min-version 1.1
This command will result in setting minimum TLS version to 1.1 on all the secure interfaces.
If you have custom applications that makes secure connection to the system, please ensure
they support the TLS version you have chosen to configure.
Also, please refer to the Cisco Unified Reporting Administration Guide to ensure the
endpoints in your deployment supports this feature.
****************************************************************************************************
Warning: This will set the minimum TLS to 1.1 and the server will reboot.
****************************************************************************************************
Do you want to continue (yes/no) ? yes
Successfully set minimum TLS version to 1.1
The system will reboot in few minutes.
set trace disable
This command unsets trace activity for the specified task.
set trace disable tname
Syntax Description
DescriptionParameters
Unsets the task trace settings.disable
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Set Commands
set trace disable
DescriptionParameters
Represents the task for which you want to disable traces.tname
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set trace enable
This command sets trace activity for the specified task.
set trace enable {Arbitrary | Detailed | Entry_exit | Error | Significant | Special | State_Transition}
tname
Syntax Description
DescriptionParameters
Sets task trace settings to the arbitrary level.Arbitrary
Sets task trace settings to the detailed level.Detailed
Sets task trace settings to the entry_exit level.Entry_exit
Sets task trace settings to the error level.Error
Sets task trace settings to the significant level.Significant
Sets task trace settings to the special level.Special
Sets task trace settings to the state transition level.State_transition
Represents the task for which you want to disable traces.tname
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
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Set Commands
set trace enable
set tlsresumptiontimeout
This command sets the number of seconds after which TLS resumption will not work and sessions are
invalidated.
set tlsresumptiontimeout seconds
Syntax Description
DescriptionParameters
Enter a value up to 3600 seconds. The TLS sessions are invalid after the configured value.seconds
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set tlstrace*
Unified Communications Manager Release 11.0 onwards, you can enable or disable TLS tracing for services.
Currently, Tomcat is the only supported service. Use the CLI commands to view the reasons of connection
failure of TLS connections to Unified Communications Manager.
Following TLS-based CLI commands are added for TLS tracing:
set tlstrace disable
This CLI command disables the TLS tracing for a service.
set tlstrace disable service
Syntax Description
DescriptionParameters
Specifies the service that you use to disable TLS tracing.service
Command Modes
Administrator (admin:)
Example
admin:set tlstrace disable tomcat
TLS tracing is disabled for: tomcat
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Set Commands
set tlsresumptiontimeout
Requirements
Command privilege level: 1
Allowed during upgrade: No
set tlstrace enable
This CLI command enables the TLS tracing for a service.
set tlstrace enable service
Syntax Description
DescriptionParameters
Specifies the service that you use to enable TLS tracing.service
Command Modes
Administrator (admin:)
Example
admin:set tlstrace enable tomcat
TLS tracing is enabled for: tomcat
Requirements
Command privilege level: 1
Allowed during upgrade: No
set web-security
This command sets the web security certificate information for the operating system.
set web-security orgunit orgname locality state [country] [alternatehostname]
Syntax Description
DescriptionParameters
Represents the organizational unit (OU) name.
You can use this command to enter multiple organizational units. To enter more than one
organizational unit name, separate the entries with a comma. For entries that already
contain a comma, enter a backslash before the comma that is included as part of the entry.
To enter multiple values for organizational unit, enclose them in quotation marks, as
shown in the example for this command.
For OU’s that already contains a backslash, do not enter one more backslash
as SLM registration and CSR generation fails during the time of installation.
Note
orgunit
Represents the organizational name.orgname
Represents the organization location.locality
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Set Commands
set tlstrace enable
DescriptionParameters
Represents the organization state.state
(Optional) Represents the organization country.country
(Optional) Specifies an alternate name for the host when you generate a web-server
(Tomcat) certificate.
You can use alternatehostname to set subject alternate hostname for self signed certificates.
Subject alternate hostname for CSR is defined in the Certificate Management page. If
you have set the alternate hostname for CSR using this command, the CSR generation
process replaces the set alternate hostname.
alternatehostname
The set web-security command when adding in the alternate hostname will apply and will be added to all
future generated CSR's including, Tomcat, CallManager, CAPF, TVS, and IPsec.
Note
Command Modes
Administrator (admin:)
Usage Guidelines
In case you are planning to rebuild the Unified CM server, ensure that you should use the same OU subject
parameters. Else, this will create discrepancies when you execute the command show web-security. This is
because the platformConfig.xml file will not have the saved parameters information provided before the
rebuild as this file is not backed up during DRS backup.
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
This example shows the web-security command with multiple organizational unit names using comma
separators. The certificate has three OU fields:
OU=accounting
OU=personnel, CA
OU=personnel, MA
admin:set web-security “accounting,personnel\,CA,personnel\,MA” Cisco Milpitas
CA
set web-security "Voice\Video" "Cisco" "RTP" NC
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Set Commands
set web-security
set webapp session timeout
This command sets the time, in minutes, that can elapse before a web application, such as Unified
Communications Manager Administration, times out and logs off the user.
For the new webapp session timeout setting to become effective, you must restart the Cisco Tomcat service.
Until you restart the Cisco Tomcat service, the show webapp session timeout command reflects the new
values, but system continues to use and reflect the old values. This command prompts you to restart the service.
Restarting the Cisco Tomcat service ends all active sessions and can affect system performance. Cisco
recommends that you only execute this command during off-peak traffic hours.
Caution
This setting gets preserved through a software upgrade and does not get reset to the default value.
Note
set webapp session timeout minutes
Syntax Description
DescriptionParameters
Specifies the time, in minutes, that can elapse before a web application times out and logs off
the user.
Value range: 5-99999 minutes
Default value: 30 minutes
minutes
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
set webapp session maxlimit
This command sets the maximum limit for concurrent web application sessions per user. This applies to the
following interfaces:
Cisco Unified CM Administration
Cisco Unified Serviceability
Cisco Unified Reporting
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Set Commands
set webapp session timeout
Cisco Unified Communications Self Care Portal
Cisco Unified CM IM and Presence Administration
Cisco Unified IM and Presence Serviceability
Cisco Unified IM and Presence Reporting
For the session maximum limit setting to become effective, the administrator must restart the Cisco Tomcat
service.
Restarting the Cisco Tomcat service ends all active sessions and can affect the system performance. Cisco
recommends that you only execute this command during off-peak traffic hours.
Caution
This setting gets preserved through a software upgrade and does not get reset to the default value.
Note
set webapp session maxlimit number
Syntax Description
DescriptionParameters
Specifies the number to limit the concurrent web application sessions.
The value ranges from 1 to 10.
Default value is 10.
If the utils EnhancedSecurityMode is enabled, then the session limit is restricted to 3. For
more details on how to Configure Enhanced Security Mode, see the “FIPS 140-2 Mode Setup”
chapter in the Security Guide for Cisco Unified Communications Manager, Release 11.5(1)SU1
at https://www.cisco.com/c/en/us/support/unified-communications/
unified-communications-manager-callmanager/products-maintenance-guides-list.html.
Note
When you exceed the defined sign-in sessions maximum limit, then the
interface sign-in page displays the Logon Status message as: The Session
limit has already been reached for <username>. Please
logout from those sessions or wait 30 minutes for
inactive sessions to be automatically closed.
When Enhanced Security Mode is enabled, then the session limit is restricted
to 3. However, Administrator can change the session limit using the set
webapp session maxlimit command to any value ranging from 1 to 10.
number
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: No
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Set Commands
set webapp session maxlimit
Applies to: Unified Communications Manager, Unified Communications Manager IM and Presence Service
and Cisco Unity Connection.
Example
This example details on how to set webapp session maxlimit to 4:
admin:set webapp session maxlimit 4
***********************************W A R N I N G**************************************
The Cisco Tomcat service needs to be restarted for the changes to take effect.This will
disconnect active web sessions and all web applications on this node will be unavailable
until the service restarts.This service restart will take several minutes to complete.
Do you want to continue (yes/no) ? yes
*************Restarting Tomcat***************
Service Manager is running
Cisco Tomcat[STOPPING]
Cisco Tomcat[STOPPING]
Cisco Tomcat[STOPPING]
Cisco Tomcat[STOPPING]
Cisco Tomcat[STARTING]
Cisco Tomcat[STARTING]
Cisco Tomcat[STARTED]
The webapp session limit has been successfully set to 4.
This example details on how to enable utils EnhancedSecurityMode:
admin:utils EnhancedSecurityMode enable
The system is operating in NON-FIPS and NOT operating in Enhanced Security Mode.
Enhanced Security Mode can be enabled only when the system is operating in FIPS mode
Do you wish to enable FIPS mode as well (yes/no) ? yes
Warning : This operation will modify the password policies
1)Password Length should be between 14 to 127 characters.
2)Password should have at least 1 lowercase, 1 uppercase, 1 digit and 1 special character.
3)Any of the previous 24 passwords cannot be reused.
4)Minimum age of the password is 1 day and Maximum age of the password is 60 days.
5)Any newly generated password's character sequence will need to differ by at least 4
characters from the old password's character sequence.
Warning : This mode will limit the total number of concurrent web application sessions to
3.
*****************************************************************
This will change the system to Enhanced Security Mode and will reboot
*****************************************************************
Do you want to continue (yes/no) ? yes
The protocol for communication with remote syslog server is already set to tcp. No changes
required.
The system is already operating in contact search authentication enable mode; no change
required. Exiting.
The concurrent web application session limit has been successfully set to 3.
Setting password restrictions as part of Enhanced Security Mode enable
Calling fips enable
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Set Commands
set webapp session maxlimit
Security Warning : The operation will regenerate certificates for
1)CallManager
2)Tomcat
3)IPsec
4)TVS
5)CAPF
6)SSH
7)ITLRecovery
Any third party CA signed certificates that have been uploaded for the above
components will need to be re-uploaded.
If the system is operating in mixed mode, then the CTL client needs to be run
again to update the CTL file.
If there are other servers in the cluster, please wait and do not change the
FIPS settings on any other node until the FIPS operation on this node is complete
and the system is back up and running.
*********************************************************************************
This will change the system to FIPS mode and will reboot.
*********************************************************************************
set workingdir
This command sets the working directory for active, inactive, and installation logs.
set workingdir {activelog | inactivelog | tftp} directory
Syntax Description
DescriptionParameters
Sets the working directory for active logs. Choose a valid sub-directory of activelog.activelog
Set the working directory for inactive logs. Choose a valid sub-directory of inactivelog.inactivelog
Sets the working directory for TFTP files.tftp
Represents the current working directory.directory
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
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Set Commands
set workingdir
CHAPTER 7
Show Commands
show account, on page 131
show accountlocking, on page 131
show cert default-ca-list, on page 132
show cert list, on page 133
show cert list type, on page 134
show cert own, on page 134
show cert trust, on page 135
show cli pagination, on page 135
show cli session timeout, on page 136
show csr list, on page 136
show csr list type, on page 137
show csr own, on page 137
show csr own name, on page 138
show ctl, on page 139
show cuc cluster status, on page 139
show cuc config groups, on page 139
show cuc config settings, on page 140
show cuc dbconsistency, on page 141
show cuc dbcontents, on page 142
show cuc dbschema, on page 143
show cuc dbserver disk, on page 144
show cuc dbserver session, on page 144
show cuc dbserver sessions all, on page 145
show cuc dbserver sessions list, on page 145
show cuc dbserver user list, on page 146
show cuc dbserver user waiting, on page 146
show cuc dbtable contents, on page 146
show cuc dbtable list, on page 147
show cuc dbtable schema, on page 148
show cuc dbview contents, on page 150
show cuc dbview list, on page 151
show cuc dbview schema, on page 152
show cuc jetty ssl status , on page 153
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show cuc locales, on page 153
show cuc speechview registration certificate size, on page 154
show cuc sysagent task list, on page 154
show cuc sysagent task results, on page 155
show cuc sysinfo, on page 156
show cuc tech dbschemaversion, on page 157
show cuc tech dbserver all, on page 158
show cuc tech dbserver integrity, on page 158
show cuc tech dbserver log diagnostic, on page 159
show cuc tech dbserver log message, on page 159
show cuc tech dbserver status, on page 160
show cuc trace levels, on page 160
show cuc version, on page 161
show date, on page 162
show diskusage , on page 162
show dscp all, on page 163
show dscp defaults, on page 163
show dscp marking, on page 163
show dscp status, on page 164
show environment fans, on page 165
show environment power-supply, on page 165
show environment temperatures, on page 165
show fileserver transferspeed, on page 166
show haproxy client-auth, on page 166
show haproxy num-threads, on page 167
show hardware, on page 168
show ipsec information, on page 168
show ipsec policy_group, on page 169
show ipsec policy_name, on page 170
show ipsec status, on page 170
show itl, on page 170
show logins, on page 171
show key authz encryption, on page 172
show key authz signing, on page 172
show license all, on page 173
show license status, on page 173
show license summary, on page 173
show license tech support, on page 174
show license trace, on page 174
show license UDI, on page 174
show license usage, on page 175
show Login Grace Timeout, on page 175
show media streams, on page 175
show memory, on page 177
show myself, on page 177
show network all, on page 178
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Show Commands
show network cluster, on page 178
show network dhcp eth0, on page 178
show network eth0, on page 179
show network failover, on page 179
show network ip_conntrack, on page 180
show network ipprefs, on page 180
show network ipv6, on page 181
show network max_ip_conntrack, on page 181
show network ntp option, on page 182
show network route, on page 182
show network status, on page 183
show network name-service attributes, on page 183
show network name-service cache-stats, on page 184
show network name-service {hosts|services} attributes, on page 185
show open files all, on page 185
show open files process, on page 186
show open files regexp, on page 186
show open ports all, on page 186
show open ports regexp, on page 187
show packages, on page 187
show password, on page 188
show password complexity character, on page 189
show password complexity length, on page 189
show password expiry, on page 189
show password expiry user, on page 190
show password expiry user list, on page 190
show perf counterhelp, on page 191
show perf list categories, on page 191
show perf list classes, on page 191
show perf list counters, on page 192
show perf list instances, on page 192
show perf query class, on page 193
show perf query counter, on page 193
show perf query instance, on page 194
show perf query path, on page 195
show process list, on page 195
show process load, on page 196
show process name, on page 197
show process name process-name , on page 197
show process open, on page 198
show process open-fd, on page 198
show process pid, on page 199
show process search, on page 199
show process user, on page 200
show process using-most cpu, on page 200
show process using-most memory, on page 201
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Show Commands
show registry, on page 201
show risdb list, on page 202
show risdb query, on page 203
show samltrace level, on page 203
show session maxlimit, on page 204
show smtp, on page 204
show stats io, on page 204
show status, on page 205
show tech activesql, on page 206
show tech all, on page 206
show tech ccm_service, on page 206
show tech database, on page 207
show tech dberrcode, on page 207
show tech dbhighcputasks, on page 208
show tech dbintegrity, on page 208
show tech dbschema, on page 208
show tech dbinuse, on page 209
show tech dbstateinfo, on page 209
show tech devdefaults, on page 210
show tech dumpCSVandXML, on page 210
show tech gateway, on page 211
show tech locales, on page 211
show tech network all, on page 211
show tech network hosts, on page 212
show tech network interfaces, on page 212
show tech network resolv, on page 213
show tech network routes, on page 214
show tech network sockets, on page 214
show tech notify, on page 215
show tech params, on page 215
show tech prefs, on page 215
show tech procedures, on page 216
show tech repltimeout, on page 216
show tech routepatterns, on page 217
show tech routeplan, on page 217
show tech runtime, on page 217
show tech sqlhistory, on page 218
show tech systables, on page 218
show tech system, on page 219
show tech table, on page 220
show tech triggers, on page 220
show tech version, on page 220
show timezone config, on page 221
show timezone list, on page 221
show tls trace, on page 222
show tls min-version, on page 222
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Show Commands
show tlsresumptiontimeout, on page 223
show trace, on page 223
show ups status, on page 223
show version active, on page 224
show version inactive, on page 224
show vos version , on page 225
show web-security, on page 225
show webapp session timeout, on page 226
show workingdir, on page 226
show logins unsuccessful, on page 226
show account
This command lists current administrator accounts, except the primary administrator account.
show account
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
show accountlocking
This command displays the current account locking settings.
show accountlocking
Command Modes
Administrator (admin:)
Requirements
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:show accountlocking
Account Lockout is enabled
Unlock Time : 300 seconds
Retry Count : 3 attempts
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Show Commands
show account
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
show cert default-ca-list
This command displays all the default CA certificates, which are bundled with Unified Communications
Manager and IM and Presence Service.
show cert default-ca-list
Command Modes
Administrator (admin:)
Requirements
Applies to: Unified Communications Manager and IM and Presence Service.
Example
admin:show cert default-ca-list
Common Name Trust Stores Purpose
"VeriSign Class 3 tomcat-trust This certificate is used by UCM
Secure Server CA - G3" to communicate with Cisco if
Call-Home feature is enabled.
"CAP-RTP-002" CallManager-trust, This certificate was used to
CAPF-trust sign the MIC installed on Cisco
endpoint.Presence of this
certificate allows the end point
to communicate securely with UCM
using the MIC when associated
with a secure profile
"Cisco Manufacturing CallManager-trust, This certificate was used to
CA" CAPF-trust sign the MIC installed on Cisco
endpoint. Presence of this
certificate allows the end point
to communicate securely with UCM
using the MIC when associated
with a secure profile.
"CAP-RTP-001" CallManager-trust, This certificate was used to
CAPF-trust sign the MIC installed on Cisco
endpoint. Presence of this
certificate allows the end point
to communicate securely with UCM
using the MIC when associated
with a secure profile
"ACT2 SUDI CA" CallManager-trust, This certificate was used to
CAPF-trust sign the MIC installed on Cisco
endpoint. Presence of this
certificate allows the end point
to communicate securely with UCM
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Show Commands
show cert default-ca-list
using the MIC when associated
with a secure profile.
"Cisco Manufacturing CallManager-trust, This certificate was used to
CA SHA2" CAPF-trust sign the MIC installed on Cisco
endpoint. Presence of this
certificate allows the end point
to communicate securely with UCM
using the MIC when associated
with a secure profile.
"Cisco Root CA 2048" CallManager-trust, This certificate was used to
CAPF-trust sign the MIC installed on Cisco
endpoint. Presence of this
certificate allows the end point
to communicate securely with UCM
using the MIC when associated
with a secure profile.
"Cisco Root CA M2" CallManager-trust, This certificate was used to
CAPF-trust sign the MIC installed on Cisco
endpoint. Presence of this
certificate allows the end point
to communicate securely with UCM
using the MIC when associated
with a secure profile.
show cert list
This command displays certificate trust lists.
show cert list {own | trust}
Syntax Description
DescriptionParameters
Specifies owned certificates.own
Specifies trusted certificates.trust
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:cert list own
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Show Commands
show cert list
show cert list type
This command displays the available selected type certificate files.
show cert list type {own | trust}
Syntax Description
DescriptionParameters
Specifies owned certificates.own
Specifies trusted certificates.trust
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
show cert own
This command displays certificate contents.
show cert own filename
Syntax Description
DescriptionParameters
Specifies owned certificates.own
Represents the name of the
certificate file.
filename
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
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Show Commands
show cert list type
show cert trust
This command displays certificate contents.
show cert trust filename
Syntax Description
DescriptionParameters
Specifies trusted certificates.trust
Represents the name of the
certificate file.
filename
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
show cli pagination
This command displays the status of automatic CLI automatic pagination.
show cli pagination
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:show cli pagination
Automatic Pagination : Off.
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Show Commands
show cert trust
show cli session timeout
This command displays the CLI session timeout value, which is the amount of time, in minutes, that can elapse
before a CLI session times out and disconnects.
show cli session timeout
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
show csr list
This command displays Certificate Sign Request contents and certificate trust lists.
show csr list {own | trust}
Syntax Description
DescriptionParameters
Shows a list of owned Certificate Sign Requests.own
Shows a list of trusted Certificate Sign Requests.trust
Command Modes
Administrator (admin:)
Usage Guidelines
The certificate name can be obtained by using the show cert list own command.
Requirements
Command privilege level: 1
Allowed during upgrade:
Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager,
Cisco Unity Connection
Example
admin: show csr list own
tomcat/tomcat.csr
Vipr-QuetzalCoatl/Vipr-QuetzalCoatl.csr
.....
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.....
.....
show csr list type
This command displays the selected own Certificate Sign Request files.
show csr list type own
Syntax Description
DescriptionParameters
Shows a list of owned Certificate Sign Requests.own
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager,
Cisco Unity Connection
show csr own
This command displays Certificate Sign Request (CSR) contents and certificate trust lists.
show csr own name
Syntax Description
DescriptionParameters
The name of the CSR file.name
Command Modes
Administrator (admin:)
Usage Guidelines
The certificate name can be obtained by using the show cert list own command.
Requirements
Command privilege level: 1
Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager,
Cisco Unity Connection
Example
admin:show csr own tomcat/tomcat.csr
[
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[
-----BEGIN CERTIFICATE SIGN REQUEST-----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 csr own name
This command displays Certificate Sign Request (CSR) own certificate files.
show csr own name name of certificate sign request
Syntax Description
DescriptionParameters
The name of the CSR file.name
The name of the certificate sign request.name of certificate sign request
Command Modes
Administrator (admin:)
Usage Guidelines
The certificate name can be obtained by using the show cert list own command.
Requirements
Command privilege level: 1
Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager,
Cisco Unity Connection
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show ctl
This command displays the contents of the Certificate Trust List (CTL) file on the server. It notifies you if
the CTL is invalid.
show ctl
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show cuc cluster status
This command shows the status of the servers in the cluster.
show cuc cluster status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
show cuc config groups
This command displays a list of the valid configuration group names.
show cuc config groups [page]
Syntax Description
DescriptionParameters
Causes the output to display one page at a time. Be aware that page is case sensitive.page
Command Modes
Administrator (admin:)
Usage Guidelines
To see a list of the settings for a specified group, run the command show cuc config settings.
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show ctl
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
Example
admin: show cuc config groups
CiscoLicensing
ConfigurationAssistant
Conversations
Directory
Groupware
LogMgr
Messaging
:
:
Telephony
show cuc config settings
This command displays the settings and values for a specified group of Connection configuration settings.
show cuc config settings group_name page
Syntax Description
DescriptionParameters
Specifies the name of the configuration group whose settings you want to display. To see a list
of valid group names, run the command show cuc config groups. Be aware that group names
are case sensitive.
gr oup_name
Causes the output to display one page at a time. Be aware that page is case sensitive.pagepage
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
Configuration Settings for the Group SA
admin: show cuc config settings SA
SA Setting Value
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show cuc config settings
---------- -----
SessionTimeout 20
Use24HrClockFormat 0
show cuc dbconsistency
This command checks the tables and indexes of a specified database for inconsistencies.
show cuc dbconsistency [database_name]
Syntax Description
DescriptionParameters
Specifies the name of the database that you want to check. Be aware that database names
are case sensitive. Connection databases include:
unitydirdb-Contains the directory and configuration data.
unitydyndb-Contains dynamic data that Connection uses internally.
unitymbxdb1 to unitymbxdb5-Contains the data about the current voice messages in
the corresponding mailbox store, including pointers to the audio files that are stored
in the file system. If only one mailbox store is configured, the name of the mailbox
store database is always unitymbxdb1.
unityrptdb-Contains audit log data.
database_name
Command Modes
Administrator (admin:)
Usage Guidelines
After the command completes, the system saves detailed information in a log file and displays a summary of
the results, including the location of the log file. Use the file commands to display the contents of the file.
Checking database consistency makes a significant impact on system performance. Run this command only
when little or no system activity is occurring. After the operation begins, you can not cancel it. Do not restart
the server during the operation; the operation must complete successfully before Connection will function
properly.
Caution
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
Example of a Consistency Check of the unityrptdb Database
admin: show cuc dbconsistency unityrptdb
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show cuc dbconsistency
Checking consistency of unityrptdb tables. Please wait.
Consistency check of unityrptdb tables successful.
Validation of unityrptdb indexes successful.
Output is in file: cuc/cli/consistency_unityrptdb_070404-123636.txt
show cuc dbcontents
This command exports the data from a specified database to a CSV file.
show cuc dbcontents [database_name]
Syntax Description
DescriptionParameters
Specifies the name of the database whose data you want to export to a CSV file. Be aware
that database names are case sensitive. Connection databases include:
unitydirdb-Contains the directory and configuration data.
unitydyndb-Contains dynamic data that Connection uses internally.
unitymbxdb1 to unitymbxdb5-Contains the data about the current voice messages in
the corresponding mailbox store, including pointers to the audio files that are stored in
the file system. If only one mailbox store is configured, the name of the mailbox store
database is always unitymbxdb1.
unityrptdb-Contains audit log data.
database_name
Command Modes
Administrator (admin:)
Usage Guidelines
After the command completes, the location of the CSV file displays. Use the file commands to display the
contents of the file.
Saving the contents of a database to a CSV file affects system performance. Run this command only when
little or no system activity is occurring.
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
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Example of Exporting the Data From the unitydirdb Database to a CSV File and Displays the Location
of the File
admin: show cuc dbcontents unitydirdb
This operation may take a few minutes to complete. Please wait.
Output is in file: cuc/cli/contents_unitydirdb_070404-124027.csv
show cuc dbschema
This command exports the SQL statements that are necessary to replicate the schema for a specified database
to a file.
show cuc dbschema [database_name]
Syntax Description
DescriptionParameters
Speicifies the name of the database whose schema you want to export. Be aware that database
names are case sensitive. Connection databases include:
unitydirdb-Contains the directory and configuration data.
unitydyndb-Contains dynamic data that Connection uses internally.
unitymbxdb1 to unitymbxdb5-Contains the data about the current voice messages in
the corresponding mailbox store, including pointers to the audio files that are stored
in the file system. If only one mailbox store is configured, the name of the mailbox
store database is always unitymbxdb1.
unityrptdb-Contains audit log data.
database_name
Command Modes
Administrator (admin:)
Usage Guidelines
After the command completes, the location of the file displays. Use the file commands to display the file.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
Example of Exporting the Schema of the unitydirdb Database to a File and Displays the Location of
the File
admin: show cuc dbschema unitydirdb
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show cuc dbschema
Output is in file: cuc/cli/schema_unitydirdb_061013-115815.sql
show cuc dbserver disk
This command displays summary information about informix storage space for all Connection databases on
the current server.
show cuc dbserver disk [page] [file]
Syntax Description
DescriptionParameters
Causes the output to display one page at a time. Be aware that page is case sensitive.[page]
Saves the output to a file. If you include this option, the summary includes the location of the
file. Be aware that file is case sensitive.
[file]
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
show cuc dbserver session
This command displays summary information about a specified informix database user session.
show cuc dbserver session session_id [page] [file]
Syntax Description
DescriptionParameters
Specifies the database user session for which you want to display summary information. To get
a list of current sessions, use either the show cuc dbserver sessions list command or the show
cuc dbserver user list command.
session_id
Causes the output to display one page at a time. Be aware that page is case sensitive.[page]
Saves the output to a file. If you include this option, the summary includes the location of the
file. Be aware that file is case sensitive.
[file]
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
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show cuc dbserver disk
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
show cuc dbserver sessions all
This command displays summary information about all the current Informix database user sessions.
show cuc dbserver sessions all [page] [file]
Syntax Description
DescriptionParameters
Causes the output to display one page at a time. Be aware that page is case sensitive.[page]
Saves the output to a file. If you include this option, the summary includes the location of the
file. Be aware that file is case sensitive.
[file]
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
show cuc dbserver sessions list
This command displays a list of the current Informix database user sessions.
show cuc dbserver sessions list [page]
Syntax Description
DescriptionParameters
Causes the output to display one page at a time. Be aware that page is case sensitive.[page]
Command Modes
Administrator (admin:)
Usage Guidelines
The names of internal database users generally correspond with the names of Connection components. Run
this command before you run the show cuc dbserver session command to obtain the required session id.
Results are sorted by session id.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
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show cuc dbserver sessions all
show cuc dbserver user list
This command displays a list of the active Connection internal database users.
show cuc dbserver user list [page]
Syntax Description
DescriptionParameters
Causes the output to display one page at a time. Be aware that page is case sensitive.[page]
Command Modes
Administrator (admin:)
Usage Guidelines
The names of internal database users generally correspond with the names of Connection components.
Results get sorted first by database and then by user.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
show cuc dbserver user waiting
This command displays a list of the Connection internal users that are waiting for a resource.
show cuc dbserver user waiting [page]
Syntax Description
DescriptionParameters
Causes the output to display one page at a time. Be aware that page is case sensitive.[page]
Command Modes
Administrator (admin:)
Usage Guidelines
The names of the internal database users generally correspond with the names of Connection components.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
show cuc dbtable contents
This command exports the contents of a specified Connection table to a CSV file.
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show cuc dbserver user list
show cuc dbtable contents{database_nametable_name}
Syntax Description
DescriptionParameters
Specifies the database that contains the table whose contents you want to export to a CSV
file. Be aware that database names are case sensitive. Connection databases include:
unitydirdb—Contains the directory and configuration data.
unitydyndb—Contains dynamic data that Connection uses internally.
unitymbxdb1 to unitymbxdb5—Contains the data about the current voice messages
in the corresponding mailbox store, including pointers to the audio files that are stored
in the file system. If only one mailbox store is configured, the name of the mailbox
store database is always unitymbxdb1.
unityrptdb—Contains audit log data.
database_name
Specifies the table whose contents you want to export to a CSV file.
For a list of the tables in a specified database, use the show cuc dbtable list
command. Be aware that table names are case sensitive.
Note
table_name
Command Modes
Administrator (admin:)
Usage Guidelines
After the command completes, the location of the CSV file displays. Use the file commands to display the
contents of the file.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
Example
admin: show cuc dbtable contents unitydirdb tbl_cos
Output is in file: cuc/cli/contents_tbl_cos_1013-113910.csv
show cuc dbtable list
This command displays a list of the tables in a specified database.
show cuc dbtable list database_name [page]
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show cuc dbtable list
Syntax Description
DescriptionParameters
Specifies the database for which you want a list of tables. Be aware that database names are
case sensitive. Connection databases include:
unitydirdb—Contains the directory and configuration data.
unitydyndb—Contains dynamic data that Connection uses internally.
unitymbxdb1 to unitymbxdb5—Contains the data about the current voice messages
in the corresponding mailbox store, including pointers to the audio files that are stored
in the file system. If only one mailbox store is configured, the name of the mailbox
store database is always unitymbxdb1.
unityrptdb—Contains audit log data.
database_name
Causes the output to display one page at a time. Be aware that page is case sensitive.[page]
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
Example
admin: show cuc dbtable list unitydirdb
tbl_accountlogonpolicy
tbl_agency
tbl_agencyextensionrange
tbl_alias
tbl_alternatename
tbl_broadcastmessage
tbl_broadcastmessagerecipient
...
tbl_waveformat
show cuc dbtable schema
This command displays a description for a specified table and a list of the columns in the table.
show cuc dbtable schema {database_nametable_name} [page]
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show cuc dbtable schema
Syntax Description
DescriptionParameters
Specifies the database that contains
the table show schema you want to
display. Be aware that database
names are case sensitive.
Connection databases include:
unitydirdb—Contains the
directory and configuration
data.
unitydyndb—Contains
dynamic data that Connection
uses internally.
unitymbxdb1 to
unitymbxdb5—Contains the
data about the current voice
messages in the corresponding
mailbox store, including
pointers to the audio files that
are stored in the file system.
If only one mailbox store is
configured, the name of the
mailbox store database is
always unitymbxdb1.
unityrptdb—Contains audit
log data.
database_name
Specifies the table whose schema
you want to display.
For a list of the tables
in a specified
database, use the
show cuc dbtable list
command. Be aware
that table names are
case sensitive.
Note
table_name
Causes the output to display one
page at a time. Be aware that page
is case sensitive.
[page]
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
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show cuc dbtable schema
Applies to: Cisco Unity Connection
Example of Displaying the Schema for the Table tbl_user in the unitydirdb Database
admin: show cuc dbtable schema unitydirdb tbl_cos
A collection of service privileges for subscribers that control access to features and use
of the system into classes. Class of Service objects determine which features a subscriber
is licensed to use, the maximum length of their greetings and messages, what numbers they
are
allowed to dial, and what options are available to the subscriber among other things.
Columns:
displayname
movetodeletefolder
accessunifiedclient
...
accesslivereply
show cuc dbview contents
This command saves the results from a specified SQL view in a CSV file.
show cuc dbview contents {database_nameview_name}
Syntax Description
DescriptionParameters
Specifies the database that contains the view whose results you want to save to a file. Be
aware that database names are case sensitive. Connection databases include:
unitydirdb—Contains the directory and configuration data.
unitydyndb—Contains dynamic data that Connection uses internally.
unitymbxdb1 to unitymbxdb5—Contains the data about the current voice messages
in the corresponding mailbox store, including pointers to the audio files that are stored
in the file system. If only one mailbox store is configured, the name of the mailbox
store database is always unitymbxdb1.
unityrptdb—Contains audit log data.
database_name
Specifies the view whose results you want to save to a file.
For a list of the views in a specified database, use the show cuc dbview list
command. Be aware that view names are case sensitive.
Note
view_name
Command Modes
Administrator (admin:)
Usage Guidelines
After the command completes, the location of the CSV file displays. Use the file commands to display the
contents of the file.
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show cuc dbview contents
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
Example
The following example saves the results from the view vw_cos, in the database unitydirdb, to a CSV
file.
admin: show cuc dbview contents unitydirdb vw_cos_061013-113910.csv
show cuc dbview list
This command displays a list of the views in a specified database.
show cuc dbview list database_name [page]
Syntax Description
DescriptionParameters
Specifies the database for which you want a list of views. Be aware that database names are
case sensitive. Connection databases include:
unitydirdb—Contains the directory and configuration data.
unitydyndb—Contains dynamic data that Connection uses internally.
unitymbxdb1 to unitymbxdb5—Contains the data about the current voice messages
in the corresponding mailbox store, including pointers to the audio files that are stored
in the file system. If only one mailbox store is configured, the name of the mailbox
store database is always unitymbxdb1.
unityrptdb—Contains audit log data.
database_name
Causes the output to display one page at a time. Be aware that page is case sensitive.[page]
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Example
The following example displays a list of the views in the unitydirdb database.
admin: show cuc dbview list unitydirdb
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show cuc dbview list
vw_agency
vw_agencyextensionrange
vw_alias
vw_alternatename
vw_broadcastmessage
vw_broadcastmessagerecipient
vw_callaction
...
vw_waveformat
show cuc dbview schema
This command displays the schema for a specified view.
show cuc dbview schema {database_nameview_name} [page]
Syntax Description
DescriptionParameters
Specifies the database that contains the view for which you want to display the schema. Be
aware that database names are case sensitive. Connection databases include:
unitydirdb—Contains the directory and configuration data.
unitydyndb—Contains dynamic data that Connection uses internally.
unitymbxdb1 to unitymbxdb5—Contains the data about the current voice messages
in the corresponding mailbox store, including pointers to the audio files that are stored
in the file system. If only one mailbox store is configured, the name of the mailbox
store database is always unitymbxdb1.
unityrptdb—Contains audit log data.
database_name
Specifies the view for which you want to display the schema.
For a list of the views in a specified database, use the show cuc dbview list
command. Be aware that view names are case sensitive.
Note
view_name
Causes the output to display one page at a time. Be aware that page is case sensitive.[page]
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
Example
The following example displays the schema for the view vw_user in the database unitydirdb.
admin: show cuc dbview schema unitydirdb vw_cos
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show cuc dbview schema
A simple view for tbl_Cos.
Columns:
objectid
accessfaxmail
accesstts
callholdavailable
callscreenavailable
canrecordname
...
requiresecuremessages
show cuc jetty ssl status
This command allows you to check the status of SSL (Enabled/Disabled) on the Jetty server for notifications.
show cuc jetty ssl status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
Example
admin: show cuc jetty ssl status
Command completed successfully.
SSL notification is DISABLED
show cuc locales
This command displays a list of the locales currently installed.
show cuc locales
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
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show cuc jetty ssl status
Example
admin: show cuc locales
Installed Locale Package Locale
------------------------- ------
uc-locale-en_GB-6.0.0.0-0 en-GB
uc-locale-fr_CA-6.0.0.0-0 fr-CA
show cuc speechview registration certificate size
This command displays the current certificate bit size used for Speech to Text service registration and Voicemail
transcription with Nuance server.
show cuc speechview registration certificate size
Command Modes
Administrator (admin:)
Usage Guidelines
To view the current certificate bit size, use the show cuc speechview registration certificate size (Cisco
Unity Connection Only) command.
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection only.
show cuc sysagent task list
This command displays a list of the Sysagent tasks.
show cuc sysagent task list [page]
Syntax Description
DescriptionParameters
Causes the output to display one page at a time. Be aware that page is case sensitive.[page]
Command Modes
Administrator (admin:)
Usage Guidelines
To run a sysagent task, use the run cuc sysagent task command. If the value of the Is Singleton column is Y
for a specified task, the task can only be run on the primary server in a multi-server cluster. If this server is
standalone, then all tasks run on this server.
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show cuc speechview registration certificate size
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
Example
admin: show cuc sysagent task list
Task Name Is Singleton
------------------------------ ------------
Data.BroadcastMessagePurge N
Umss.CleanDeletedMessagesTask Y
Umss.CleanDirectoryStreamFilesTask Y
Umss.CleanOrphanAttachmentFilesTask Y
...
Data.UpdateDatabaseStats N
show cuc sysagent task results
This command displays the times at which the specified task started and completed, with the most recent time
listed first.
show cuc sysagent task results task_name [page]
Syntax Description
DescriptionParameters
Specifies the task for which you want to display information when the task starts and completes.
For a list of task names, run the show cuc sysagent task list command. Be aware
that task names are case sensitive.
Note
task_name
Causes the output to display one page at a time. Be aware that page is case sensitive.[page]
Command Modes
Administrator (admin:)
Usage Guidelines
To run a Sysagent task, use the run cuc sysagent task command.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
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show cuc sysagent task results
Applies to: Cisco Unity Connection
Example
The following example displays the times at which the Sysagent task
Umss.CleanDeletedMessagesTask started and completed.
admin: show cuc sysagent task results Umss.CleanDeletedMessagesTask
Time Started Time Completed
---------------------- --------------------
2006-10-25 17:31:45.689 2006-10-25 17:31:45.785
2006-10-25 17:16:45.702 2006-10-25 17:16:45.742
2006-10-25 17:01:45.690 2006-10-25 17:01:45.730
show cuc sysinfo
This command displays a summary of hardware and software system information for the current Connection
server, including the version installed on the active and inactive partitions; whether a cluster is configured;
QOS settings; hardware specifications; the amount of used and free disk space on the active, inactive, and
common partitions; licensing information; and so on.
show cuc sysinfo
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Cisco Unity Connection
Example
admin: show cuc sysinfo
Gather Data/Time : Wed Oct 21 09:45:29 PDT 2009
Connection Install Information:
Host Name : connection1
Version:
Active Version : 8.0.0.98000-210
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show cuc sysinfo
Inactive Version : 8.0.0.98000-201
High Availability (this server is) : Pri_Single_Server
Publisher : connection1.cisco.com - 10.10.10.10
Subscriber(s) : None
QOS Settings :
Call Signaling DSCP : CS3
Media Signaling DSCP : EF
Hardware :
HW Platform : 7825I3
Processors : 1
Type : Family: Core 2
CPU Speed : 2130
Memory : 2048
Object Id : 1.3.6.1.4.1.9.1.746
OS Version : UCOS 4.0.0.0-31
...
show cuc tech dbschemaversion
This command displays the schema version information for each database.
show cuc tech dbschemaversion [page]
Syntax Description
DescriptionParameters
Causes the output to display one page at a time. Be aware that page is case sensitive.[page]
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
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show cuc tech dbschemaversion
Example
admin: show cuc tech dbschemaversion
unitydirdb
==========
Schema Version Product Version Date
-------------- --------------- -----------------
1.2.363 2.1 2007-02-13 19:10:50.0
show cuc tech dbserver all
This command runs all the show cuc tech commands in sequence and saves the results in a text file.
show cuc tech dbserver all
Command Modes
Administrator (admin:)
Usage Guidelines
After the command completes, detailed information gets saved in a text file and the location of the text file
displays. Use the file commands to display the contents of the file.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Example
admin: show cuc tech dbserver all
Output is in file: cuc/cli/dbserverall_061013-111801.txt
show cuc tech dbserver integrity
This command checks the integrity of the Informix database server storage space structure.
show cuc tech dbserver integrity
Command Modes
Administrator (admin:)
Usage Guidelines
After the command completes, detailed information gets saved in a text file, and a summary of the results
displays, including the location of the file. Use the file commands to display the contents of the file.
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show cuc tech dbserver all
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
Example
admin: show cuc tech dbserver integrity
Database system catalog tables were successfully validated.
Database disk extents were successfully validated.
Database reserved pages were successfully validated.
Output is in file: cuc/cli/integrity_061013-95853.txt
show cuc tech dbserver log diagnostic
This command checks for the existence of Informix assertion-failure and shared-memory-dump logs.
show cuc tech dbserver log diagnostic
Command Modes
Administrator (admin:)
Usage Guidelines
If the logs exist, their location displays. Use the file commands to display the contents of the files.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection only.
Example
admin:show cuc tech dbserver log diagnostic
The following Informix logs are available for the UC database server:
core/af.3599c
core/af.36858
show cuc tech dbserver log message
This command displays the end of the Informix message log.
show cuc tech dbserver log message [lines] [{page}]
Syntax Description
DescriptionParameters
Specifies the number of lines that display at the end of the Informix message log. If the lines
parameter is not included, the last 20 lines of the log are displayed.
lines
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show cuc tech dbserver log diagnostic
DescriptionParameters
(Optional) Causes the output to display one page at a time. Be aware that page is case sensitive.page
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection only.
Example
admin:show cuc tech dbserver log message
Message Log File: online.ciscounity.log
18:09:01 Fuzzy Checkpoint Completed: duration was 0 seconds, 6 buffers
not flushed.
18:09:01 Checkpoint loguniq 57, logpos 0x208418, timestamp: 0x33b807
18:09:01 Maximum server connections 159
18:14:01 Fuzzy Checkpoint Completed: duration was 0 seconds, 6 buffers
not flushed.
18:14:01 Checkpoint loguniq 57, logpos 0x20a57c, timestamp: 0x33b9fc
show cuc tech dbserver status
This command saves a detailed status report of the database server instance to a file.
show cuc tech dbserver status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection only.
Example
admin:show cuc tech dbserver status
Output is in file: cuc/cli/status_061013-95031.txt
show cuc trace levels
This command displays a list of all the diagnostic traces and trace levels that are currently enabled.
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show cuc tech dbserver status
show cuc trace levels [page]
Syntax Description
DescriptionParameters
(Optional) Causes the output to display one page at a time. Be aware that page is case sensitive.page
Command Modes
Administrator (admin:)
Usage Guidelines
To enable or disable specified traces and trace levels, use the set cuc trace (Cisco Unity Connection only)
command.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection only.
Example
admin:show cuc trace levels
Trace Name Levels
------------------------- --------------
Arbiter -
AudioStore 0
AxlAccess -
BulkAdministrationTool 0
CCL 10,11
CDE 3,14
CDL 11,13,15,17
::
VirtualQueue -
show cuc version
This command displays the Cisco Unity Connection version that is currently installed on the active and inactive
partitions.
show cuc version
Command Modes
Administrator (admin:)
Usage Guidelines
This command always displays the version in the active partition. If the active partition contains an upgrade,
the command also shows the version in the inactive partition. The current Engineering Special also displays.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection only.
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show cuc version
Example
admin:show cuc version
Active version: 7.0.1.10000-323
Inactive version: 7.0.0.39700-277
show date
This command displays the date and time on the server.
show date
Command Modes
Administrator (admin:)
Example
admin: show date
Sat Jul 17 01:28:57 IST 2010
show diskusage
This command displays disk usage information about specific directories.
show diskusage activelog {activelog | common | inactivelog | install | tftp | tmp} filename
filename{directory | sort}
Syntax Description
DescriptionParameters
Saves the output to a specified file.
These files are stored in the
platform/cli directory. To view
saved files, use the file view
activelog command.
filename filename
Displays the directory sizes only.directory
Sorts the output on the basis of file
size. File sizes display in 1024-byte
blocks.
sort
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
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show date
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
show dscp all
This command displays the current DSCP traffic markings on all the ports. It displays the DSCP markings in
decimal and hexidecimal. If the value corresponds to a class then it displays the correct class. If the value
does not correspond to a class, then it displays N/A.
show dscp all
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager and Cisco Unity Connection
show dscp defaults
This command displays the default factory DSCP settings. These values take effect if the set dscp defaults
command is executed.
show dscp defaults
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager and Cisco Unity Connection
show dscp marking
This command displays the current DSCP traffic markings for a particular DSCP value.
show dscp marking value
Syntax Description
DescriptionParameters
DSCP value. You can enter the name of a well-known DSCP class, or a numeric value in decimal
or hexadecimal format. Precede hexadecimal values with 0x or 0X.
value
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show dscp all
Command Modes
Administrator (admin:)
Usage Guidelines
The valid class names as defined by DSCP are:
Class Selector: values CSO, CS1, CS2, CS3, CS5, CS6 CS7
The class selector (CS) values correspond to IP Precedence values and are fully compatible with IP
Precedence.
Expedited Forwarding: value EF
EF PHB is ideally suited for applications such as VoIP that require low bandwidth, guaranteed bandwidth,
low delay, and low jitter.
Best Effort: value BE
Also called default PHB, this value essentially specifies that a packet be marked with 0x00, which gets
the traditional best-effort service from the network router.
Assured Forwarding: values AF11, AF12, AF13, AF21, AF22, AF23, AF41, AF42, AF43
There are four types of Assured Forwarding classes, each of which has three drop precedence values.
These precedence values define the order in which a packet is dropped (if needed) due to network
congestion. For example, packets in AF13 class are dropped before packets in the AF12 class.
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
show dscp status
This command displays the current DSCP traffic markings.
show dscp status {enabled | disabled}
Syntax Description
DescriptionParameters
Filters the output to show only DSCP traffic markings that are enabled. If you do not specify a
status, this filter is the default option.
enabled
Filters the output to show only DSCP traffic markings that are disabled.disabled
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
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show dscp status
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
show environment fans
This command shows the status of the fan sensors.
show environment fans
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show environment power-supply
This command shows the status of the power supply for MCS-7845, MCS-7835, MCS-7825H3/H4, and
MCS-7816H3 servers—those with redundant power supply or embedded health hardware.
show tlstrace
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show environment temperatures
This command retrieves the status of the temperature sensors.
show environment temperatures
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
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show environment fans
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show fileserver transferspeed
This command shows the reading and writing speed between the IM and Presence Service node and the
external file server. It involves copying a large file onto the mounted directory and then copying it back onto
the node. As a result, this command may have a performance impact on the node from which it is run.
show fileserver transferspeed
Command Modes
Administrator (admin:)
Requirements
Applies to: IM and Presence Service on Unified Communications Manager.
Example
admin:show fileserver transferspeed
WARNING: This command involves copying a large file to and from the mounted directory. It
can impact the performance of the system.
Do you want to continue? (y/n):y
Creating a file to perform the test, please wait...
Copying the file onto the mounted file system. Please note the writing speed recorded below.
262144+0 records in
262144+0 records out
1073741824 bytes (1.1 GB) copied, 28.9302 s, 37.1 MB/s
Copying the file from the mounted file system. Please note the reading speed recorded below.
262144+0 records in
262144+0 records out
1073741824 bytes (1.1 GB) copied, 67.7504 s, 15.8 MB/s
Clean-up finised
admin:
show haproxy client-auth
This command displays the client authentication configured on the specified port.
show haproxy client-auth portnum
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show fileserver transferspeed
DescriptionParameter
Enter the port number to view the client authentication
configured on the specified port.
The supported port numbers are 6971,
6972 and 9443.
Note
portnum
Command Modes
Administrator (admin:)
Usage Guidelines
Administrator can execute the help show haproxy client-auth <portnum>command to view the help content.
Requirements
Command privilege level: 0
Applies to: Unified Communications Manager
Example
admin:show haproxy client-auth 9443
Client authentication on the port 9443 is currently set to optional
admin:show haproxy client-auth 9456
Enter valid values for the port.
Suggested values are 6971, 6972 and 9443
Executed command unsuccessfully
admin:help show haproxy client-auth 9443
show haproxy client-auth help:
This command will display client-auth for the specified port.
Example:
admin:show haproxy client-auth 6971
Client authentication on the port 6971 is currently set to required.
show haproxy num-threads
This command displays the number of HAProxy threads.
show haproxy num-threads
Command Modes
Administrator (admin:)
Usage Guidelines
Administrator can execute the help show haproxy num-threads command to view the help content.
Requirements
Command privilege level: 0
Applies to: Unified Communications Manager
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show haproxy num-threads
Example
admin:show haproxy num-threads
HAProxy process running 2 threads
admin:help show haproxy num-threads
show haproxy num-threads:
This command updates the number of threads started by HaProxy service.
Example:
admin:show haproxy num-threads
show hardware
This command displays hardware-related information about the platform.
show hardware
Command Modes
Administrator (admin:)
Usage Guidelines
The following information is displayed:
Platform
Serial number
BIOS build level
BIOS manufacturer
Active processors
RAID controller status
Disk partition details
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
show ipsec information
This command displays detailed information about the specified ipsec policy.
show ipsec information {policy_grouppolicy_name}
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show hardware
Syntax Description
DescriptionParameters
policy_gr oup
policy_name
Command Modes
Administrator (admin:)
Usage Guidelines
Requirements
Command privilege level: 1
Allowed during upgrade: yes
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
Example
admin:show ipsec information test test1
PolicyGroup : test
PolicyName : test1
Type : transport
Source Address : 10.94.171.3
Source Type : ip
Destination Address : 10.94.1.2
Destination Type : ip
Protocol : tcp
Source Port : Any
Destination Port : Any
Remote Port : Any
Authentication Method : psk
Destination Certificate : null
PSK : cisco
Phase 1 Life Time : 3600
Encryption Algorithm : des
Hash Algorithm : sha1
Phase 1 DH Value : null
Phase 2 Life Time : 3600
ESP : null_enc
AH : hmac_sha1
Phase 2 DH Value : null
Peer Type : null
Status : disabled
Source Certificate : null
show ipsec policy_group
This command displays all the ipsec policy group on the node.
show ipsec policy_group
Command Modes
Administrator (admin:)
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show ipsec policy_group
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
show ipsec policy_name
This command displays the list of ipsec policy names that exist in the specified policy group.
show ipsec policy_name policy_group
Syntax Description
DescriptionParameters
Specifies the policy group name.policy_gr oup
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
show ipsec status
show ipsec status
Command Modes
Administrator (admin:)
Usage Guidelines
Requirements
Command privilege level:
Allowed during upgrade:
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
show itl
This command displays the ITL file contents or prints an error message if the ITL file is invalid.
show itl
Command Modes
Administrator (admin:)
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show ipsec policy_name
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
show logins
This command lists recent logins to the server
show login [number]
Syntax Description
DescriptionParameters
Specifies the number of the most recent logins to display. The default is 20.number
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
show logins successful
This command shows the previous successful logins.
show logins successful [{last n}]
Syntax Description
DescriptionParameters
(Optional) Represents the last number of logins. By default, the value of this variable is 20.last n
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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show logins
show logins unsuccessful
Use this command to list recent unsuccessful login attempts to the following web applications:
On Unified Communications Manager
Disaster Recovery System
Cisco Unified OS Administration
On IM and Presence Service
IM and Presence Disaster Recovery System
Unified IM and Presence OS Administration
show logins unsuccessful [number]
Syntax Description
DescriptionParameters
Specifies the number of most recent logins to display. The default is 20.number
Command Modes
Administrator (admin)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to Unified Communications Manager and IM and Presence Service
show key authz encryption
Run this command on any Unified Communications Manager node to view the OAuth signing key checksum
that Unified Communications Manager uses to authenticate Cisco Jabber clients.
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager and the IM and Presence Service.
show key authz signing
Run this command on any Unified Communications Manager node to view the OAuth signing key checksum
that Unified Communications Manager uses to authenticate Cisco Jabber clients.
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show logins unsuccessful
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager and the IM and Presence Service.
show license all
This command displays license status, license usage, UDI, and the agent version.
show license all
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
show license status
This command displays the smart licensing status.
show license status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
show license summary
This command displays the smart licensing status and the license usage details.
show license summary
Command Modes
Administrator (admin:)
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show license all
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
show license tech support
This command displays smart licensing status, product information, and product version.
show license tech support
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
show license trace
This command traces the content of smart agent-related logs to the console.
show license trace
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
show license UDI
This command displays all members in the Unique Device Identification(UDI) structure that are not NULL.
Following are the list of UDI instances displayed for Unified Communications Manager:
PID—Product Identifier
SN—Serial Number
UUID—Universal Unique Identifier
show license UDI
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show license tech support
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
show license usage
This command displays the entitlements that are currently in use.
show license usage
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
show Login Grace Timeout
This command shows the login Grace Timeout.
show Login Grace Timeout
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show media streams
This command captures information on current media stream connections.
show media streams [options]
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show license usage
Syntax Description
DescriptionParameters
Enter one of the following options:
file fname: Limit (valid characters alphanumeric [a-Z, A-Z, 0-9, (-) ad , (_)]. Default:
mediainfo
count #: Range 1-1000; Default: 2
sleep #: Range 1-300 seconds; Default 5
device {ALL | ANN | CFB | CRA | MOH | MTP} Default: device ALL
info: Displays extra information
buffers: Displays buffer usage information.
trace: Activates extra trace from media driver to system log.
Ignore any kernel messages that display on the console screen when show
media streams trace is entered.
Note
options
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
Example
admin: show media streams info buffers
Resulting file /platform/log/mediainfo.txt contains:
Time: 2008.03.04 11:01:42
I/F Ver=5, #Apps: Free= 7, Alloc= 4, #Conf: Free= 12, #Streams: Free= 40
Buffer Size = 652, Allocated Buffers= 1, Free Buffers = 5147
Buffer Size = 8192, Allocated Buffers= 0, Free Buffers = 450
App ID= 332, Cfg=CFB, Dead App Timer=86400, Active=Yes, Streams: Available= 92 Active=
4
Conf ID = 16777225, Type = Two No Sum, Streams: Tx = 2, Rx = 2, Active = Yes
Rx Stream: PktCnt= 5979, PID=16777653, PktSz=20ms, Payld=uLaw, IP=10.89.80.178:24652,
MCast=N, Mute=N, UsrMd=N, Actv=Y, QdPkts=2, PktOR=0, DtmfPL=0 DiscTimeSlice= 0 DiscPkts= 0
10:59:42
Buffer Size = 652, Used Buffers = 1
Buffer Size = 8192, Used Buffers = 0
Rx Stream: PktCnt= 6179, PID=16777651, PktSz=20ms, PayId=uLaw, IP=10.89.80.178:24650,
MCast=N, Mute=N, UsrMd=N, Actv=Y, QdPkts=0, PktOR=0, DtmfPL=0 DiscTimeSlice= 0 DiscPkts= 0
10:59:38
Buffer Size = 652, Used Buffers = 0
Buffer Size = 8192, Used Buffers = 0
Tx Stream: PktCnt= 5988, PID=16777653, PktSz=20ms, Payld=uLaw,
IP=10.13.5.189:29450 (24652), MCast=N, Mute=N, UsrMd=N, Actv=Y, DtmfPL=0, DtmfQ=0 10:59:42
Buffer Size = 652, Used Buffers = 0
Buffer Size = 8192, Used Buffers = 0
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show media streams
Tx Stream: PktCnt= 6193, PID=16777651, PktSz=20ms, Payld=uLaw,
IP=10.13.5.182:28516(24650), MCast=N, Mute=N, UsrMd=N, Actv=Y, DtmfPL=0, DtmfQ=0 10:59:42
Buffer Size = 652, Used Buffers = 0
Buffer Size = 8192, Used Buffers = 0
App ID= 331, Cfg=ANN, Dead App Timer=86400, Active=Yes, Streams: Available= 96 Active=
0
App ID= 330, Cfg=MOH, Dead App Timer=86400, Active=Yes, Streams: Available= 658 Active=
0
App ID= 329, Cfg=MTP, Dead App Timer=86400, Active=Yes, Streams: Available= 96 Active=
0
show memory
This command displays information about the onboard memory.
show memory {count | modules | size}
Syntax Description
DescriptionParameters
Displays the number of memory modules on the system.count
Displays detailed information about all the memory modules.modules
Displays the total amount of physical memory.size
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
show myself
This command displays information about the current account.
show myself
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
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show memory
show network all
This command shows network information for listening and nonlistening sockets.
show network all [detail] [page] [search srchtext]
Syntax Description
DescriptionParameters
Shows additional information.detail
Displays information one page at a time.page
Searches for srchtext in the output.search
srchtext
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show network cluster
This command lists nodes in the network cluster and also shows the remaining timer value when you enable
Dynamic Cluster Configuration.
show network cluster
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show network dhcp eth0
This command shows DHCP status information.
show network dhcp eth0
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show network all
Command Modes
Administrator (admin:)
Usage Guidelines
The eth0 parameter displays Ethernet port 0 settings, including DHCP configurations and options.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show network eth0
This command shows network information for ethernet 0.
show network eth0 [detail] [search srchtxt]
Syntax Description
DescriptionParameters
Shows additional information.detail
Searches for srchtxt in the output.search
srchtxt
Command Modes
Administrator (admin:)
Usage Guidelines
The eth0 parameter displays Ethernet port 0 settings
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show network failover
This command shows Network Fault Tolerance information.
show network failover [detail] [page]
Syntax Description
DescriptionParameters
Shows additional information.detail
Shows information one page at a time.page
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show network eth0
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show network ip_conntrack
This command shows ip_conntrack usage information.
show network ip_conntrack
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show network ipprefs
This command shows the list of ports that have been requested to be opened or translated in the firewall.
show network ipprefs {all | enabled | public}
Syntax Description
DescriptionParameters
Shows all incoming ports that may be used on the product.all
Shows all incoming ports that are currently opened.enabled
Shows all incoming ports that are currently opened for a remote client.public
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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show network ip_conntrack
Example
admin:show network ipprefs public
Application IPProtocol PortValue HashLimit (max:rate) H-Status ConnLimit C-Status Type
XlatedPort Status Description
----------- --------- --------- -------------------- -------- --------- -------- ----
---------- ------ ------------
sshd tcp 22 1500:25/second enabled - disabled public
- enabled sftp and ssh
tomcat tcp 443 4000:50/second disabled 300 enabled public
8443 enabled secure web
tomcat tcp 80 4000:50/second disabled 300 enabled public
8080
show network ipv6
This command shows IPv6 network routes and network settings.
show network ipv6 {route | settings}
Syntax Description
DescriptionParameters
Shows all IPv6 routes.route
Shows all IPv6 network settings.settings
Command Modes
Administrator (admin:)
Usage Guidelines
IPv6 is not supported in Cisco Business Edition 5000.
Note
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, Cisco Unity Connection
show network max_ip_conntrack
This command shows max_ip_conntrack information.
show network max_ip_conntrack
Command Modes
Administrator (admin:)
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show network ipv6
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show network ntp option
This command displays the security option that is configured in the /etc/config file.
show network ntp option
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show network route
This command shows network routing information.
show network route [detail] [search srchtext]
Syntax Description
DescriptionParameters
Shows additional information.detail
Searches for the srchtext in the output.search
srchtext
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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show network ntp option
show network status
This command shows active internet connections.
show network status [detail] [listen] [process] [all] [nodns][search stext]
Syntax Description
DescriptionParameters
Shows additional information.detail
Shows only listening sockets.listen
Shows the process ID and name of the program to which each socket belongs.process
Shows both listening and nonlistening sockets.all
Shows numerical addresses without any DNS information.nodns
Searches for the stext in the output.search
stext
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
Example
This example displays active internet connections.
admin: show network status
show network name-service attributes
This command displays name service cache general attributes.
show network name - service attributes
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
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show network status
Example:
admin:show network name-service hosts attributes
enable-cache yes
positive-time-to-live 3600
negative-time-to-live 20
Successful
show network name-service cache-stats
This command displays name service cache statistics.
show network name-services[host][services] cache-stats
Syntax Description
DescriptionParameters
host services cache.hosts
services service cache.services
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Example:
admin:show network name-service hosts cache-stats
yes cache is enabled
no cache is persistent
yes cache is shared
211 suggested size
216064 total data pool size
272 used data pool size
3600 seconds time to live for positive entries
20 seconds time to live for negative entries
0 cache hits on positive entries
0 cache hits on negative entries
2 cache misses on positive entries
0 cache misses on negative entries
0% cache hit rate
2 current number of cached values
2 maximum number of cached values
0 maximum chain length searched
0 number of delays on rdlock
0 number of delays on wrlock
0 memory allocations failed
yes check /etc/hosts for changes
Successful
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show network name-service cache-stats
show network name-service {hosts|services} attributes
This command displays name service cache attributes.
show networkname - service{hosts|services} attributes
Syntax Description
DescriptionParameters
hosts services cache.hosts
services service cache.services
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Example:
admin:show network name-service hosts attributes
enable-cache yes
positive-time-to-live 3600
negative-time-to-live 20
suggested-size 211
persistent no
max-db-size 33554432
Successful
show open files all
This command shows all open files on the system.
show open files all
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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show network name-service {hosts|services} attributes
show open files process
The command shows open files that belong to a specified process.
show open files process processID
Syntax Description
DescriptionParameters
Specifies a process.processID
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show open files regexp
This command shows open files that match the specified regular expression.
show open files regexp reg_exp
Syntax Description
DescriptionParameters
Specifies a regular expression.reg_exp
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show open ports all
This command shows all open ports on the system.
show open ports all
Command Modes
Administrator (admin:)
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show open files process
Requirements
Command privilege level: 0
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show open ports regexp
This command shows open ports that match the specified regular expression.
show open ports regexp reg_exp
Syntax Description
DescriptionParameters
Specifies a regular expression.reg_exp
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show packages
This command displays the name and version for installed packages.
show packages {active | inactive} name [page]
Syntax Description
DescriptionParameters
Specifies active packages.active
Specifies inactive packages.inactive
Specifies the package name. To display all active or inactive packages, use the wildcard character,
*.
name
Shows the output one page at a timepage
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
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show open ports regexp
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show password
This command shows information about the configured password.
show password {age | history | inactivity}
Syntax Description
DescriptionParameters
Shows information about the configured password age parametersage
Shows the number of passwords that the history maintains for OS administration accounts.history
Shows the status of the password inactivity for OS accounts. Password inactivity is the number
of days of inactivity after a password has expired before the account is disabled.
inactivity
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show password change-at-login
This command shows whether a user is forced to change passwords after the user signs in to the system the
next time.
show password change-at-login userid
Syntax Description
DescriptionParameters
Specifies the user account that you want to show.userid
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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show password
show password complexity character
This command displays the status of the password complexity rules—whether they are disabled or enabled.
If the password complexity rules are enabled, this command displays the shows their current configuration.
show password complexity character
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show password complexity length
This command displays the minimum length of passwords that need to be used for Cisco OS administrator
accounts. The default minimum length of a password is six characters.
show password complexity length
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show password expiry
This command shows the configured password expiration parameters.
show password expiry {maximum-age | minimum-age}
Syntax Description
DescriptionParameters
Shows the maximum number of days for set password expiry.maximum-age
Shows the minimum number of days for set password expiry.minimum-age
Command Modes
Administrator (admin:)
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show password complexity character
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show password expiry user
This command shows the configured password expiration parameters for the specified user.
show password expiry user {maximum-age | minimum-age} userid
Syntax Description
DescriptionParameters
Shows the maximum number of days for set password expiry.maximum-age
Shows the minimum number of days for set password expiry.minimum-age
Specifies the user account that you want to show.userid
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show password expiry user list
This command shows the password maximum age and password minimum age for each CLI user in the system.
show password expiry user
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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show password expiry user
show perf counterhelp
This command displays information about the specified perfmon counter.
show perf counterhelp class-name counter-name
Syntax Description
DescriptionParameters
Represents the class name that contains the counter.class-name
Represents the counter that you want to view.counter-name
Command Modes
Administrator (admin:)
Usage Guidelines
If the class name or counter name contains white spaces, enclose the name in double quotation marks.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show perf list categories
This command lists the categories in the perfmon system.
show perf list categories
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show perf list classes
This command lists perfmon classes (objects).
show perf list classes [{cat category}] [{detail}]
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show perf counterhelp
Syntax Description
DescriptionParameters
Displays perfmon classes for the specified category.cat
category
Displays detailed information.detail
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show perf list counters
This command lists perfmon counters for the specified perfmon class.
show perf list counters class-name [{detail}]
Syntax Description
DescriptionParameters
Represents the class name that contains the counter.class-name
Displays detailed information.detail
Command Modes
Administrator (admin:)
Usage Guidelines
If the class name contains white spaces, enclose the name in double quotation marks.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show perf list instances
This command lists the perfmon instances for the specified perfmon class.
show perf list instances class-name [{detail}]
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show perf list counters
Syntax Description
DescriptionParameters
Represents the class name that contains the counter.class-name
Displays detailed information.detail
Command Modes
Administrator (admin:)
Usage Guidelines
If the class name contains white spaces, enclose the name in double quotation marks.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show perf query class
This command queries a perfmon class and displays all the instances and counter values of each instance.
show perf query class class-name [{,class-name...}]
Syntax Description
DescriptionParameters
Represents the class name that contains the counter.class-name
Command Modes
Administrator (admin:)
Usage Guidelines
If the class name contains white spaces, enclose the name in double quotation marks.
You can specify a maximum of five classes for each command.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show perf query counter
This command queries the specified counter or counters and displays the counter value of all instances.
show perf query counter class-name counter-name [{,counter-name...}]
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show perf query class
Syntax Description
DescriptionParameters
Represents the class name that contains the counter.class-name
Represents the counter that you want to view.counter-name
Command Modes
Administrator (admin:)
Usage Guidelines
If the class name or counter name contains white spaces, enclose the name in double quotation marks.
You can specify a maximum of five counters for each command.
The output that this command returns depends on the number of endpoints that is configured in the Route
Groups in Unified Communications Manager.
Note
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show perf query instance
This command queries the specified instance and displays all its counter values.
show perf query instance class-name instance-name [{,instance-name...}]
Syntax Description
DescriptionParameters
Represents the class name that contains the counter.class-name
Specifies the perfmon instance to view.instance-name
Command Modes
Administrator (admin:)
Usage Guidelines
If the class name contains white spaces, enclose the name in double quotation marks.
You can specify a maximum of five instances for each command.
This command does not apply to singleton perfmon classes.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
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Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show perf query path
This command queries a specified perfmon path.
show perf query path path-spec [{,path-spec...}]
Syntax Description
DescriptionParameters
Specifies a perfmon path.path-spec
Command Modes
Administrator (admin:)
Usage Guidelines
For an instance-based perfmon class, you must specify path-spec as follows:
class-name(instance-name)\counter-name
For a non instance-based perfmon class (a singleton), you must specify path-spec as follows:
class-name\counter-name
You can specify a maximum of five paths for each command.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
Example
admin: show perf query path "Cisco Phones(phone-0)\CallsAttempted","Cisco Unified
Communications Manager\T1ChannelsActive"
show process list
This command displays a list of all the processes and critical information about each process and visually
indicates the child-parent relationships between the processes.
show process list [{file filename}] [{detail}]
Syntax Description
DescriptionParameters
Outputs the results to the file that is specified by the filename variable.file
Specifies the filename.filename
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DescriptionParameters
Displays detailed output.detail
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show process load
This command displays the current load on the system.
show process load [{cont}] [{clear}] [{noidle}] [{num number}] [{thread}] [{cpu | memory |
time}] [{page}]
Syntax Description
DescriptionParameters
Repeats the command continuously.cont
Clears the screen before displaying output.clear
Ignores the idle or zombie processes.noidle
Displays the number of processes that are specified by number. The default number of
processes equals 10. Set number to all to display all processes.
num
number
Displays threads.thread
Sorts output by CPU usage. This is the default sorting.cpu
Sorts output by memory usage.memory
Sorts output by time usage.time
Displays the output in pages.page
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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show process load
show process name
This command displays the details of processes that share the same name and indicates their parent-child
relationship.
show process name process [{file filename}]
Syntax Description
DescriptionParameters
Specifies the name of a process.process
Outputs the results to the file that is specified by filename.file
filename
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show process name process-name
The command shows the details of processes that share the same name. This commands displays parent-child
relationship.
show process name process name [{file vm detail cont}]
Syntax Description
DescriptionParameters
Specifies the name of a process.process
name
(Optional) Shows the file name where the output is to be received.file
(Optional) Shows the virtual memory of the process.vm
(Optional) Shows the details, such as page fault, virtual memory, and start time of the process.detail
(Optional) Repeats the command continuously.cont
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
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show process name
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show process open
This command lists the open file descriptors for a comma separated list of process IDs.
show process open file
Syntax Description
DescriptionParameters
(Optional) Shows the file name where the output is to be received.file
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show process open-fd
This command lists the open file descriptors for a comma-separated list of process IDs.
show process open-fd process-id [{,process-id2}]
Syntax Description
DescriptionParameters
Specifies the process-id.process-id
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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show process open
show process pid
This command shows a specific process number or command name.
show process pid pid [{file filename}]
Syntax Description
DescriptionParameters
Specifies the process ID number of a process.pid
Outputs the results to the file that is specified by filename.file
filename
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show process search
This command searches for the pattern that the regular expression regexp specifies in the output of the operating
system-specific process listing.
show process search regexp [{file filename}]
Syntax Description
DescriptionParameters
Represents a regular expression.regexp
Outputs the results to the file that is specified by filename.file
filename
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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show process pid
show process user
This command retrieves details of processes that share the user name and displays parent-child relationship.
show process user username [{file detail detail detail cont}]
Syntax Description
DescriptionParameters
Specifies the username.username
Outputs the results to the file that is specified by filename.file
filename
(Optional) Shows the virtual memory of the process.vm
(Optional) Shows the details, such as page fault, virtual memory, and start time of the process.detail
(Optional) Repeats the command continuously.cont
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show process using-most cpu
This command displays a list of the most CPU-intensive processes.
show process using-most cpu [{ number }] [{ file filename | [{ cont }] }]
Syntax Description
DescriptionParameters
Specifies the number of processes to display. The default specifies 5.number
Outputs the results to the file that is specified by filename.file
filename
Repeats the command continuosly.cont
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
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show process user
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show process using-most memory
This command displays a list of the most memory-intensive processes.
show process using-most memory [{ number }] [{ file filename | [{ cont }] }]
Syntax Description
DescriptionParameters
Specifies the number of processes to display. The default specifies 5.number
Outputs the results to the file that is specified by filename.file
filename
Repeats the command continuously.cont
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show registry
This command displays the contents of the registry.
show registry system component [{name}] [{page}]
Syntax Description
DescriptionParameters
Represents the registry system name.system
Represents the registry component name.component
Represents the name of the parameter to show.name
Displays one page at a time.page
Command Modes
Administrator (admin:)
Usage Guidelines
If the name is “page,” and you want to display the output one page at a time, use the command show registry
system component name page page
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show process using-most memory
To show all components in a system, enter the wildcard character * in the command: show registry system
*
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
Example
This example shows the contents of the cm system, dbl/sdi component.
admin:show registry cm dbl/sdi
system = cm
component = dbl/sdi
tracelevel=127
enable=1
outputdebugstringflag=0
numminutes=1440
tracefile=/var/log/active/cm/trace/dbl/sdi/dbl.log
numfiles=250
numlines=10000
show risdb list
This command displays the tables that are supported in the Realtime Information Service (RIS) database.
show risdb list [{file filename}]
Syntax Description
DescriptionParameters
Outputs the information to a file.file
filename
Command Modes
Administrator (admin:)
Usage Guidelines
The file option saves the information to platform/cli/filename.txt. Ensure that the filename does
not contain the “.” character.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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show risdb list
Example
This command displays a list of all RIS database tables.
admin: show risdb list
show risdb query
This command displays the contents of the specified RIS tables.
show risdb query table1 table2 table3 ...[{file filename}]
Syntax Description
DescriptionParameters
Specifies the name of a table.table1
Outputs the information to a file.file
filename
Command Modes
Administrator (admin:)
Usage Guidelines
The file option saves the information to platform/cli/filename.txt. Ensure that the filename does
not contain the “.” character.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show samltrace level
This command displays the trace level that is currently configured.
show samltrace level
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection.
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show risdb query
show session maxlimit
This command shows the upper limit for concurrent SSH sessions.
show session maxlimit
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show smtp
This command displays the name of the SMTP host.
show smtp
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
Example
admin:show smtp
SMTP hostname: mail.cisco.com
show stats io
This command displays the IO statistics.
show stats io [{kilo}] [{detail}] [{page}] [{file filename}]
Syntax Description
DescriptionParameters
Displays statistics in kilobytes.kilo
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show session maxlimit
DescriptionParameters
Displays detailed statistics on every available device on the system and overrides the kilo
option.
detail
Displays one page at a time.page
Outputs the information to a file specified by filenamefile
filename
Command Modes
Administrator (admin:)
Usage Guidelines
The file option saves the information to platform/cli/filename.txt. Ensure that the filename does
not contain the “.” character.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show status
This command displays basic platform status.
show status
Command Modes
Administrator (admin:)
Usage Guidelines
This command displays the following basic platform status:
hostname
date
timezone
locale
product version
platform version
CPU usage
memory and disk usage
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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show status
show tech activesql
This command displays the active queries to the database taken at one minute intervals as far back as the logs
allow.
show tech activesql
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech all
This command displays the combined output of all show tech commands.
show tech all [{page}] [{file filename}]
Syntax Description
DescriptionParameters
Displays one page at a time.page
Outputs the information to a file.file
filename
Command Modes
Administrator (admin:)
Usage Guidelines
The file option saves the information to platform/cli/filename.txt. Ensure that the file name does
not contain the “.” character
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech ccm_service
This command displays information about all services that can run on the system.
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show tech activesql
show tech ccm_service
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech database
This command shows information about the database.
show tech database {dump | sessions}
Syntax Description
DescriptionParameters
Creates a CSV file of the entire database.dump
Redirects the session and SQL information of the present session IDs to a file.sessions
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech dberrcode
This command displays information (from the database log files) about the error code that is specified.
show tech dberrcode errorcode
Syntax Description
DescriptionParameters
Specifies the error code as a positive integer.errorcode
Command Modes
Administrator (admin:)
Usage Guidelines
If the error code is a negative number, enter it without the minus sign (-).
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show tech database
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech dbhighcputasks
This command displays the currently running high cost tasks and high CPU-intensive tasks.
show tech dbhighcputasks
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech dbintegrity
This command displays the database integrity.
show tech dbintegrity
Command Modes
Administrator (admin:)
Requirements
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech dbschema
This command displays the database schema in a CSV file.
show tech dbschema [{car | cm}]
Syntax Description
DescriptionParameters
Represents the car database.car
Represents the cm database.cm
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show tech dbhighcputasks
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech dbinuse
This command displays the database in use.
show tech dbinuse [{car | cm}]
Syntax Description
DescriptionParameters
Represents the car database.car
Represents the cm database.cm
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech dbstateinfo
This command displays the state of the database.
show tech dbstateinfo [{car | cm}]
Syntax Description
DescriptionParameters
Represents the car database.car
Represents the cm database.cm
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
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show tech dbinuse
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech devdefaults
This command displays the device defaults table.
show tech devdefaults
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech dumpCSVandXML
This command provides detailed information for customer support in the case of a standard upgrade condition.
show tech dumpCSVandXML
Command Modes
Administrator (admin:)
Usage Guidelines
You can get this file in the following ways:
1. Use the file view activelog cm/trace/dbl/xmlcsv.tar command to view the contents of the file.
2. Use the file get activelog cm/trace/dbl/xmlcsv.tar command to download the file.
3. Use RTMT: Traceand Log Central > Collect Files > CiscoDatabase Cli Output > Install and upgrade
log.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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show tech devdefaults
show tech gateway
This command displays the gateway table from the database.
show tech gateway
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech locales
This command displays the locale information for devices, device pools, and end users.
show tech locales
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech network all
This command displays all network tech information.
show tech network all [{page}] [{search text}] [{file filename}]
Syntax Description
DescriptionParameters
Displays one page at a time.page
Searches the output for the string that text specifies. Be aware that the search is case insensitive.search text
Outputs the information to a file.file
filename
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show tech gateway
Command Modes
Administrator (admin:)
Usage Guidelines
The file option saves the information to platform/cli/filename.txt. Ensure that the file name does
not contain the “.” character
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech network hosts
This command displays information about hosts configuration.
show tech network hosts [{page}] [{search text}] [{file filename}]
Syntax Description
DescriptionParameters
Displays one page at a time.page
Searches the output for the string that text specifies. Be aware that the search is case insensitive.search text
Outputs the information to a file.file
filename
Command Modes
Administrator (admin:)
Usage Guidelines
The file option saves the information to platform/cli/filename.txt. Ensure that the file name does
not contain the “.” character
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech network interfaces
This command displays information about the network interfaces.
show tech network interfaces [{page}] [{search text}] [{file filename}]
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show tech network hosts
Syntax Description
DescriptionParameters
Displays one page at a time.page
Searches the output for the string that text specifies. Be aware that the search is case insensitive.search text
Outputs the information to a file.file
filename
Command Modes
Administrator (admin:)
Usage Guidelines
The file option saves the information to platform/cli/filename.txt. Ensure that the file name does
not contain the “.” character
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech network resolv
This command displays information about hostname resolution.
show tech network resolv [{page}] [{search text}] [{file filename}]
Syntax Description
DescriptionParameters
Displays one page at a time.page
Searches the output for the string that text specifies. Be aware that the search is case insensitive.search text
Outputs the information to a file.file
filename
Command Modes
Administrator (admin:)
Usage Guidelines
The file option saves the information to platform/cli/filename.txt. Ensure that the file name does
not contain the “.” character
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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show tech network resolv
show tech network routes
This command displays information about network routes.
show tech network routes [{page}] [{search text}] [{file filename}]
Syntax Description
DescriptionParameters
Displays one page at a time.page
Searches the output for the string that text specifies. Be aware that the search is case insensitive.search text
Outputs the information to a file.file
filename
Command Modes
Administrator (admin:)
Usage Guidelines
The file option saves the information to platform/cli/filename.txt. Ensure that the file name does
not contain the “.” character
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech network sockets
This command displays the list of open sockets.
show tech network sockets{numeric}
Syntax Description
DescriptionParameters
Displays the numerical addresses of the ports instead of determining symbolic hosts. This
parameter is equivalent to running the Linux shell numeric [-n] command.
numeric
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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show tech network routes
show tech notify
This command displays the database change notify monitor.
show tech notify [search pattern_to_match]
Syntax Description
DescriptionParameters
Represents the string that needs to be searched in the command output.searchpattern_to_match
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech params
This command displays the database parameters.
show tech params {all | enterprise | service}
Syntax Description
DescriptionParameters
Displays all the database parameters.all
Displays the database enterprise parameters.enterprise
Displays the database service parameters.service
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech prefs
This command displays database settings.
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show tech notify
show tech prefs
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech procedures
This command displays the CAR or CM procedures that are in use for the database.
show tech procedures {car | cm}
Syntax Description
DescriptionParameters
Specifies the CAR procedures.car
Specifies the CM procedures.cm
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech repltimeout
This command displays the replication timeout.
show tech repltimeout
Command Modes
Administrator (admin:)
Usage Guidelines
When you increase the replication timeout, ensure that as many servers as possible in a large system are
included in the first round of replication setup. If you have the maximum number of servers and devices, set
the replication timeout to the maximum value. Be aware that this delays the initial set up of replication to give
all servers time to get ready for setup.
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show tech procedures
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech routepatterns
This command displays the route patterns that are configured for the system.
show tech routepatterns
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech routeplan
This command displays the route plans that are configured for the system.
show tech routeplan
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech runtime
This command displays CPU usage information at the time the command is run.
show tech runtime {all | cpu | disk | env | memory} page file filename
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show tech routepatterns
Syntax Description
DescriptionParameters
Displays all runtime information.all
Displays CPU usage information at the time the command is run.cpu
Displays system disk usage information.disk
Displays environment variables.env
Displays memory usage information.memory
Displays one page at a time.page
Outputs the information to a specified file.
This option saves the information to platform/cli/<filename>.txt. Ensure that the
file name does not contain the "." character.
Note
file
filename
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
show tech sqlhistory
This command prints the history of SQL statements executed.
show tech sqlhistory
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech systables
This command displays the name of all tables in the sysmaster database.
show tech systables
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show tech sqlhistory
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech system
This command displays all the system information.
show tech system {all | bus | hardware | host | kernel modules | software | tools} page file filename
Syntax Description
DescriptionParameters
Displays all the system information.all
Displays information about the data
buses on the server.
bus
Displays information about the
server hardware.
hardware
Displays information about the
server.
host
Lists the installed kernel modules.kernel modules
Displays information about the
installed software versions.
software
Displays information about the
software tools on the server.
tools
Displays one page at a time.page
Outputs the information to a file.
This option saves the information
to platform/cli/<filename>.txt.
Ensure that the file name does not
contain the "." character.
file filename
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
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show tech system
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech table
This command displays the contents of the specified database table.
show tech table table_name [page]
Syntax Description
DescriptionParameters
Represents the name of the table to display.table_name
Displays the output one page at a time.page
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech triggers
This command displays table names and the triggers that are associated with those tables.
show tech triggers
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tech version
This command displays the version of the installed components.
show tech version [page]
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show tech table
Syntax Description
DescriptionParameters
Displays one page at a time.page
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show timezone config
This command displays the current timezone settings.
show timezone config
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show timezone list
This command displays the available timezones.
show timezone list [{page}]
Syntax Description
DescriptionParameters
Displays the output one page at a time.page
Command Modes
Administrator (admin:)
Usage Guidelines
Although the list of available time zones includes Factory, Unified Communications Manager does not support
the Factory timezone.
Requirements
Command privilege level: 0
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show timezone config
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tls trace
This command shows the status of TLS trace for a service.
show tls trace [{ service }]
Syntax Description
DescriptionParameters
Represents the TLS tracing status of a service. It is a mandatory parameter.service
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show tls min-version
This command shows the minimum configured version of Transport Layer Security (TLS) protocol.
show tls min-version
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
Example
admin:show tls min-version
Configured TLS minimum version: 1.0
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show tls trace
show tlsresumptiontimeout
This command shows the TLS session resumption timeout.
show tlsresumptiontimeout
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show trace
This command displays trace information for a particular task.
show trace [{task_name}]
Syntax Description
DescriptionParameters
Represents the name of the task for which you want to display the trace information.task_name
Command Modes
Administrator (admin:)
Usage Guidelines
If you do not enter a parameter, the command returns a list of available tasks.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
Example
admin: show trace cdps
show ups status
This command shows the current status of the USB-connected APC smart-UPS device and starts the monitoring
service if this service is not already started.
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show tlsresumptiontimeout
show ups status
Command Modes
Administrator (admin:)
Usage Guidelines
This command provides full status only for 7835-H2 and 7825-H2 servers.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show version active
This command displays the software version on the active partition.
show version active
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show version inactive
This command displays the software version on the inactive partition
show version inactive
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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show version active
show vos version
With Unity Connection 12.0(1) and later, Unity Connection supports a specific ISO that is separated from the
Unified CM ISO. However, Unity Connection will provide all the latest VOS changes. To see the VOS version
integrated with Unity Connection show vos version CLI is introduced.
This command displays the VOS version stored in the active and inactive partitions. If there is no VOS version
in the inactive partition, it displays "VOS version not available".
For more information, see "Support for Cisco Unity Connection ISO" section of the Release Notes for Cisco
Unity Connection 12.0(1) available at
http://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-release-notes-list.html
show vos version
Command Modes
Administrator (admin:)
Usage Guidelines
This command always displays the VOS version in the active partition. If the active partition contains an
upgrade, the command also shows the VOS version in the inactive partition.
If you are upgrading from Cisco Unity Connection 11.5(1) or earlier version to 12.0(1) or later, the inactive
partition does not contain the information of VOS version.
Note
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
Example
admin:show vos version
Active version: 12.0.1.10000-1
Inactive version: VOS version not available
show web-security
This command displays the contents of the current web-security certificate.
show web-security
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
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show vos version
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show webapp session timeout
This command displays the webapp session timeout value, which is the amount of time, in minutes, that can
elapse before a web application times out and logs off the user.
show webapp session timeout
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show workingdir
This command retrieves the current working directory for activelog, inactivelog, install, and TFTP.
show workingdir
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
show logins unsuccessful
Use this command to list recent unsuccessful login attempts to the following web applications:
On Unified Communications Manager
Disaster Recovery System
Cisco Unified OS Administration
On IM and Presence Service
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show webapp session timeout
IM and Presence Disaster Recovery System
Unified IM and Presence OS Administration
show logins unsuccessful [number]
Syntax Description
DescriptionParameters
Specifies the number of most recent logins to display. The default is 20.number
Command Modes
Administrator (admin)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to Unified Communications Manager and IM and Presence Service
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show logins unsuccessful
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show logins unsuccessful
CHAPTER 8
Unset Commands
unset ipsec policy_group, on page 229
unset ipsec policy_name, on page 229
unset network cluster subscriber details, on page 230
unset network cluster subscriber dynamic-cluster-configuration, on page 230
unset network dns options, on page 231
unset network domain, on page 231
unset network ntp options, on page 232
unset network ipv6 gateway, on page 232
unset network ipv6 static_address, on page 233
unset ipsec policy_group
This command disables the ipsec policy on the specified group.
unset ipsec policy_group policy_group
Syntax Description
DescriptionParameters
Specifies the group
name.
policy_gr oup
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
unset ipsec policy_name
This command disables the ipsec policy with the specified name.
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unset ipsec policy_name policy_group policy_name
Syntax Description
DescriptionParameters
Specifies the name of a particular ipsec policy group to disable.policy_gr oup
Specifies the policy name to disable.policy_name
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
unset network cluster subscriber details
This command shows the message that you need to delete a subscriber node from the GUI instead of the
command prompt.
unset network cluster subscriber details
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to Unified Communications Manager, IM and Presence Service on Communications Manager, and
Cisco Unity Connection
Message to delete the subscriber from GUI
admin: unset network cluster subscriber details
Please use the Cisco Unified Communications Manager on the first node.
Navigate to System > Server and click “Find”.
Unable to del: NULL
Executed command unsuccessfully.
unset network cluster subscriber dynamic-cluster-configuration
This command disables Dynamic Cluster Configuration on the publisher. The value of Dynamic Cluster
Configuration option is set to zero on publisher.
unset network cluster subscriber dynamic-cluster-configuration
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Unset Commands
unset network cluster subscriber details
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
unset network dns options
This command unsets DNS options.
unset network dns options [{timeout}] [{attempts}] [{rotate}]
Syntax Description
DescriptionParameters
Sets the wait time before the system considers a DNS query as failed to the default.timeout
Sets the number of DNS attempts to make before the system fails to the default.attempts
Sets the method for selecting a nameserver to the default. This affects how loads are distributed
across nameservers.
rotate
Usage Guidelines
Running this command causes an automatic system restart.
Command Modes
Administrator (admin:)
Usage Guidelines
You are asked to confirm that you want to execute this command.
If you continue, the system loses network connectivity temporarily.
Caution
Requirements
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
unset network domain
This command unsets the domain name and restarts the server.
unset network domain
Command Modes
Administrator (admin:)
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Unset Commands
unset network dns options
Usage Guidelines
You are asked to confirm that you want to execute this command.
Requirements
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
Example
admin: unset network domain
cmdSetIp.domain.name.change.warning
Continue (y/n)?
trying to restart system...
Warning: Restart could take up to 5 minutes...
Shutting down Service Manager. Please wait...
unset network ntp options
This command unsets the domain name and restarts the server.
unset network ntp options
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
unset network ipv6 gateway
This command unsets the IPv6 gateway on the server.
unset network ipv6 gateway [{reboot}]
Syntax Description
DescriptionParameters
Reboots the server after applying the change.
By default, the reboot on the server does
not happen.
Note
reboot
Command Modes
Administrator (admin:)
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Unset Commands
unset network ntp options
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
unset network ipv6 static_address
This command unsets the IPV6 static address.
unset network ipv6 static_address [{reboot}]
Syntax Description
DescriptionParameters
Reboots the server after applying the change.reboot
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, Cisco Unity Connection
Example
admin: admin:unset network ipv6 static_address
W A R N I N G
The Server must be rebooted for these changes to take effect.
Please make sure that you reboot this server.
IPv6 static address was removed.
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Unset Commands
unset network ipv6 static_address
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Unset Commands
unset network ipv6 static_address
CHAPTER 9
Utils Commands
utils auditd, on page 240
utils BE6000Mode enable, on page 240
utils BE6000Mode disable, on page 241
utils BE6000Mode status, on page 241
utils branding enable, on page 241
utils branding disable, on page 242
utils branding status, on page 242
utils contactsearchauthentication disable, on page 242
utils contactsearchauthentication enable, on page 242
utils contactsearchauthentication status, on page 243
utils core analyze, on page 243
utils core list, on page 244
utils capf cert import, on page 244
utils capf set keep_alive, on page 244
utils capf stale-lsc, on page 245
utils create report, on page 245
utils create report database, on page 246
utils ctl, on page 246
utils cuc activate CUSRSV, on page 248
utils cuc auto ITL download, on page 248
utils cuc cluster activate, on page 249
utils cuc cluster deactivate, on page 250
utils cuc cluster makeprimary, on page 250
utils cuc cluster overwritedb, on page 250
utils cuc cluster renegotiate, on page 251
utils cuc create report, on page 251
utils cuc dbreplication 01_tear_down , on page 252
utils cuc dbreplication 02_define_servers , on page 253
utils cuc dbreplication 03_define_db_template, on page 253
utils cuc dbreplication 04_sync_database, on page 254
utils cuc dbreplication reset_all, on page 255
utils cuc encryption, on page 255
utils cuc jetty ssl disable, on page 256
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utils cuc jetty ssl enable, on page 257
utils cuc networking clear_replication, on page 258
utils cuc networking dscp, on page 258
utils cuc reset password, on page 259
utils cuc set PinExpiry_PromptTime “Authentication Rule Name”, on page 259
utils dbreplication dropadmindb, on page 260
utils dbreplication forcedatasyncsub, on page 260
utils dbreplication quickaudit, on page 261
utils dbreplication rebuild, on page 262
utils dbreplication repair, on page 262
utils dbreplication repairreplicate, on page 263
utils dbreplication repairtable, on page 264
utils dbreplication reset, on page 264
utils dbreplication runtimestate, on page 265
utils dbreplication setprocess, on page 265
utils dbreplication setrepltimeout, on page 266
utils dbreplication status, on page 267
utils dbreplication stop, on page 268
utils imdb_replication replication status, on page 268
utils diagnose, on page 269
utils disaster_recovery backup network, on page 269
utils disaster_recovery cancel_backup, on page 270
utils disaster_recovery device add network, on page 270
utils disaster_recovery device delete, on page 271
utils disaster_recovery device list, on page 271
utils disaster_recovery estimate_tar_size , on page 272
utils disaster_recovery history, on page 272
utils disaster_recovery jschLogs operation, on page 273
utils disaster_recovery prepare restore pub_from_sub, on page 273
utils disaster_recovery restore network, on page 274
utils disaster_recovery schedule add, on page 274
utils disaster_recovery schedule, on page 275
utils disaster_recovery schedule delete, on page 275
utils disaster_recovery schedule disable, on page 276
utils disaster_recovery schedule list, on page 276
utils disaster_recovery show_backupfiles, on page 277
utils disaster_recovery show_registration, on page 277
utils disaster_recovery status, on page 278
utils EnhancedSecurityMode disable, on page 278
utils EnhancedSecurityMode enable, on page 278
utils EnhancedSecurityMode status, on page 279
utils filebeat config, on page 279
utils filebeat disable, on page 280
utils filebeat enable, on page 280
utils filebeat status, on page 280
utils filebeat tls, on page 281
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Utils Commands
utils fior, on page 281
utils fior disable, on page 282
utils fior enable, on page 282
utils fior list, on page 282
utils fior start, on page 283
utils fior status, on page 283
utils fior stop, on page 284
utils fior top, on page 284
utils fips, on page 284
utils fips_common_criteria, on page 286
utils firewall ipv4 debug, on page 286
utils firewall ipv4, on page 287
utils firewall ipv4 list, on page 288
utils firewall ipv4 status, on page 288
utils firewall ipv6 debug, on page 288
utils firewall ipv6, on page 289
utils firewall ipv6 list, on page 290
utils firewall ipv6 status, on page 290
utils ha failover, on page 291
utils ha fallback, on page 291
utils haproxy set {required|optional|disable} client-auth, on page 292
utils haproxy set num-threads, on page 294
utils ha recover, on page 295
utils ha status, on page 296
utils ils showpeerinfo, on page 297
utils import config, on page 297
utils iostat, on page 298
utils iothrottle, on page 299
utils itl reset, on page 299
utils ipsec restart, on page 300
utils ldap config, on page 301
utils managementAgent alarms minpushLevel, on page 302
utils managementAgent alarms pushfrequency, on page 302
utils managementAgent alarms pushnow, on page 303
utils network arp delete, on page 303
utils network arp set, on page 303
utils network arp list, on page 304
utils network capture, on page 305
utils network capture-rotate, on page 306
utils network connectivity, on page 307
utils network host, on page 308
utils network ipv6 host, on page 308
utils network ipv6 traceroute, on page 309
utils network ipv6 ping, on page 309
utils network ping, on page 310
utils network traceroute, on page 310
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Utils Commands
utils network name-service {hosts|services} cache invalidate, on page 311
utils ntp auth symmetric-key, on page 311
utils ntp auth auto-key, on page 313
utils ntp server add, on page 316
utils ntp server delete, on page 317
utils ntp config, on page 319
utils ntp restart, on page 319
utils ntp server list, on page 320
utils ntp start, on page 320
utils ntp status, on page 320
utils os kerneldump , on page 321
utils os kerneldump ssh, on page 321
utils os kerneldump status, on page 322
utils os secure , on page 322
utils os secure dynamic-policies compile, on page 323
utils os secure dynamic-policies list, on page 323
utils os secure dynamic-policies load, on page 324
utils os secure dynamic-policies remove, on page 324
utils os secure dynamic-policies show, on page 325
utils os secure dynamic-policies start-recording, on page 325
utils os secure dynamic-policies stop-recording, on page 326
utils PlatformWebAccess disable, on page 326
utils PlatformWebAccess enable, on page 327
utils PlatformWebAccess status, on page 327
utils processCoreDumps disable, on page 328
utils processCoreDumps enable, on page 328
utils processCoreDumps status, on page 328
utils remote_account create, on page 329
utils remote_account disable, on page 329
utils remote_account enable, on page 329
utils remote_account status, on page 330
utils remotesyslog set protocol tcp, on page 330
utils remotesyslog set protocol udp, on page 330
utils remotesyslog set protocol tls, on page 331
utils remotesyslog show protocol, on page 331
utils reset_application_ui_administrator_name, on page 332
utils reset_application_ui_administrator_password, on page 332
utils restore_application_ui_administrator_account, on page 333
utils rosters list limited, on page 333
utils rosters list full, on page 333
utils rosters list watchers, on page 334
utils rosters list contacts, on page 334
utils rosters delete, on page 334
utils scheduled-task disable, on page 335
utils scheduled-task enable , on page 335
utils scheduled-task list, on page 335
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Utils Commands
utils set urlpattern disable, on page 336
utils set urlpattern enable, on page 336
utils service, on page 337
utils service list, on page 337
utils service auto-restart, on page 338
utils service start, on page 339
utils service stop, on page 339
utils snmp config 1/2c community-string, on page 339
utils snmp config 1/2c inform, on page 340
utils snmp config 1/2c trap, on page 341
utils snmp config 3 inform, on page 341
utils snmp config mib2, on page 342
utils snmp config 3 trap, on page 342
utils snmp config 3 user, on page 343
utils snmp get, on page 344
utils snmp get 1, on page 344
utils snmp get 2c, on page 345
utils snmp get 3, on page 346
utils snmp hardware-agents, on page 346
utils snmp test, on page 347
utils snmp walk, on page 348
utils snmp walk 1, on page 349
utils snmp walk 2c, on page 350
utils snmp walk 3, on page 350
utils soap realtimeservice test, on page 351
utils sso, on page 351
utils sso recovery-url, on page 352
utils system restart, on page 352
utils system shutdown, on page 353
utils system switch-version, on page 353
utils system boot, on page 354
utils system upgrade, on page 354
utils system upgrade cluster, on page 357
utils system enableAdministration, on page 360
utils update dst, on page 361
utils users validate, on page 362
utils vmtools refresh, on page 362
utils vmtools status, on page 363
utils vmtools switch open, on page 363
utils vmtools switch native, on page 364
utils system boot status, on page 364
utils system upgrade dataexport initiate, on page 364
utils system upgrade dataexport status, on page 365
utils system upgrade dataexport cancel, on page 365
utils ucmgmt agent disable, on page 366
utils ucmgmt agent enable, on page 366
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Utils Commands
utils ucmgmt agent remove, on page 367
utils ucmgmt agent restart, on page 367
utils ucmgmt agent status, on page 367
utils ucmgmt agent verification, on page 368
utils ucmgmt config export, on page 368
utils ucmgmt config import, on page 369
utils ucmgmt organization, on page 369
utils ucmgmt proxy add, on page 370
utils ucmgmt proxy clear, on page 371
utils ucmgmt proxy force add, on page 371
utils ucmgmt proxy list, on page 372
utils auditd
This command starts, stops, and provides the status of the system auditing service.
utils auditd {enable | disable | status}
Syntax Description
DescriptionParameters
Enables the collection of audit logs. When enabled, the system monitors and records user actions
as well as Linux events such as the creation and removal of users, as well as the editing and
deleting of files .
enable
Disables the collection of audit logs.disable
Displays the status of audit log collection. We recommend that you retrieve the audit log by
using the Real-Time Monitoring Tool, but you can also retrieve it by using the CLI.
status
Command Modes
Administrator (admin:)
Usage Guidelines
After the service has been enabled, it monitors and logs activity on the system. Be aware that the system
auditing service logs a lot of information. Care must be taken not to overfill the disk.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
utils BE6000Mode enable
Run this command to enable BE6000 mode on Unified Communications Manager.
Command Modes
Administrator (admin:)
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utils auditd
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager
utils BE6000Mode disable
Run this command to disable BE6000 mode on Unified Communications Manager.
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager
utils BE6000Mode status
Run this command to see the Status of BE6000 mode on Unified Communications Manager.
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager
utils branding enable
Run this command to enable branding on this node.
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Applies to: Cisco Unified Communications Manager, IM and Presence Service, or Cisco Unity Connection.
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utils BE6000Mode disable
utils branding disable
Run this command to disable branding on this node.
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Applies to: Unified Communications Manager, IM and Presence Service, or Cisco Unity Connection.
utils branding status
Run this command to see the status of whether branding is enabled or disabled on this node.
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Applies to: Unified Communications Manager, IM and Presence Service, or Cisco Unity Connection.
utils contactsearchauthentication disable
This command disables the secure contact search authentication mode. After this mode is disabled, you need
to reset the phone for the changes to take effect.
utils contactsearchauthentication disable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: No
Unified Communications Manager, IM and Presence Service on Unified Communications Manager, Cisco
Unity Connection
utils contactsearchauthentication enable
This command enables the secure contact search authentication mode. After this mode is enabled, reset the
phone for the changes to take effect.
utils contactsearchauthentication enable
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utils branding disable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: No
Unified Communications Manager, IM and Presence Service on Unified Communications Manager, Cisco
Unity Connection
utils contactsearchauthentication status
This command shows whether the system is operating in contact search authentication enable mode or contact
search authentication disable mode.
utils contactsearchauthentication status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Unified Communications Manager, IM and Presence Service on Unified Communications Manager, Cisco
Unity Connection
utils core analyze
This command generates a backtrace for a core file, a thread list, and the current value of all CPU registers.
utils core {active | inactive} analyze [core_filename]
Syntax Description
DescriptionParameters
Specifies an active versionactive
Specifies an inactive versioninactive
Specifies the name of the core file
from which to generate the stack
trace.
core_filename
Command Modes
Administrator (admin:)
Usage Guidelines
This command creates a file of the same name as the core file, with a .txt extension, in the same directory as
the core file. After you execute this command on a core file created by cimserver, an unexpected message
displays. This message is a known limitation of the command.
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utils contactsearchauthentication status
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
utils core list
This command displays all active or inactive core files.
utils core {active | inactive} list
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
utils capf cert import
utils capf cert import
Use this command to upload signed phone certificates to your system.
Usage Guidelines
You can choose to import your signed certificates through either FTP or TFTP.
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager
utils capf set keep_alive
Run this command to set the keep_alive timer for all connections between the Certificate Authority Proxy
Function (CAPF) service and endpoints. The system default is 15 minutes.
Command Modes
Administrator (admin:)
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utils core list
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager
utils capf stale-lsc
utils capf stale-lsc {delete | list}
This command helps you manage your system's stale LSC certificates.
Syntax Description
DescriptionParameters
Deletes all stale LSC certificates from your system.delete
Lists all stale LSC certificates on the system.list
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager
utils create report
This command creates reports about the server in the platform/log directory.
utils create report {csa | hardware | platform | security}
Syntax Description
DescriptionParameters
Collects all the files required for the Cisco Security Agent (CSA) diagnostics and assembles
them into a single CSA diagnostics file. You can retrieve this file using the file get command.
csa
Creates a system report that contains disk array, remote console, diagnostic, and environmental
data.
hardware
Collects the platform configuration files into a TAR file.platform
Collects the diagnostic reports and creates a TAR file that you can download for troubleshooting
purposes. You can retrieve this file with the file get command.
security
Command Modes
Administrator (admin:)
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Utils Commands
utils capf stale-lsc
Usage Guidelines
You are prompted to continue after you enter the command.
After you create a report, use the command file get activelog platform/log/filename command, to get the
report. where filename specifies the report filename that displays after the command completes.
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
utils create report database
This command collects all log the files that are needed for database troubleshooting.
utils create report {csa | hardware | platform | security}
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils ctl
utils ctl {set-cluster mixed-mode | set-cluster non-secure-mode | update CTLFile}
This command changes the cluster security mode or updates the CTL file in each of the nodes.
Syntax Description
DescriptionParameters
Updates the CTL file and sets the cluster to mixed mode (db secure mode is set to 1).
If the cluster is already in mixed mode, this command shows that Unified
Communications Manager is in mixed mode and Autoregistration is active. You need
to confirm your action.
To enable mixed-mode, ensure that the Communications Manager is
registered with the Cisco Smart Software Manager or Cisco Smart
Software Manager satellite and the Registration Token received from
the Smart account or Virtual account has Allow export-controlled
functionality enabled while registering with this cluster.
Note
set-cluster
mixed-mode
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utils create report database
DescriptionParameters
Updates the CTL file and set the cluster to non-secure mode.
If the cluster is already in mixed mode, this command shows that Unified
Communications Manager is in non-secure mode.
set-cluster
non-secure-mode
Updates the CTL file in each of the nodes of the cluster.
To update the CTLFile in mixed-mode, ensure that the Unified
Communications Manager is registered with the Cisco Smart Software
Manager or Cisco Smart Software Manager satellite and the Registration
Token received from the Smart account or Virtual account has Allow
export-controlled functionality enabled while registering with this cluster.
Note
update CTLFile
Command Modes
Administrator (admin:)
Usage Guidelines
The CLI must be executed on the publisher. On all other nodes, this CLI command is disabled.
Ensure that you reset all the Encrypted and Authenticated phones for the CTL file updates to take effect.
Note
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager.
utils ctl reset localkey
This command is used to regenerate the CTL file and sign it with the secondary SAST role (CallManager).
Use this command when the ITLRecovery certificate that was used to sign the original CTL file has changed
and the endpoints are locked out.
utils ctl reset {localkey}
Syntax Description
Generates a new CTL file, updates the CTL file on the publisher. The command signs the CTLfile
with CallManager key.
localkey
Command Modes
Administrator (admin:)
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utils ctl reset localkey
Usage Guidelines
You must run this command on the Unified Communications Manager publisher node.
After the endpoints receive the new CTL file, which is signed by CallManager Key and contains the new
ITLRecovery certificate, execute the CTL update command (utils ctl update CTLFile) again to sign it
with the ITLRecovery certificate. The CTL file is regenerated but signed by the new ITLRecovery
certificate, which is now trusted by the endpoint.
Note
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager
utils cuc activate CUSRSV
This command converts the standalone Cisco Unity Connection server to Cisco Unity Connection SRSV
server.
utils cuc activate CUSRSV
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Cisco Unity Connection
utils cuc auto ITL download
This command allows Unity Connection to disable the functionality of automatically downloading CallManager
certificate for Cisco Unity Connection.
utils cuc auto ITL download { enable | disable | status }
Syntex Description
DescriptionParameters
Enables the functionality of automatically downloading the CallManager certificates on
port-group reset.
By default, the functionality is enabled.
enable
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utils cuc activate CUSRSV
DescriptionParameters
Disables the functionality of automatically downloading the CallManager certificates. When
disabled, you need to upload the certificates manually.
disable
Displays the status of the functionality.status
In case of a cluster, the CLI commands are executed only on publisher server.
Note
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Cisco Unity Connection
Example
admin:utils cuc auto ITL download enable
After successful execution,Unity Connection will download trust list from the TFTP server
automatically.
For this, you must do the following:
1.Configure TFTP server for Next Generation enabled port groups through Cisco Unity Connection
Administration
2. Restart the Connection Conversation Manager on all nodes in the cluster
Auto downloading of ITL enabled successfully
utils cuc cluster activate
This command activates this server in a Cisco Unity Connection cluster.
utils cuc cluster activate
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
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utils cuc cluster activate
utils cuc cluster deactivate
This command deactivates this server in a Cisco Unity Connection cluster.
utils cuc cluster deactivate
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
utils cuc cluster makeprimary
This command forces the specified server to take the primary server status in a Cisco Unity Connection cluster.
utils cuc cluster makeprimary
Syntax Description
DescriptionParameters
Specifies the name of the server to take the primary server status in a Cisco Unity Connection
cluster.
server
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
utils cuc cluster overwritedb
This command overwrites the data on the server with the data on the other server in a Cisco Unity Connection
cluster.
utils cuc cluster overwritedb
Command Modes
Administrator (admin:)
Usage Guidelines
This command overwrites the database on the server on which you run this command with the database from
the other server in the Connection cluster. Replication restarts after the database is overwritten. This method
is used when you restore one server from a backup and must copy the restored data to the other server.
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utils cuc cluster deactivate
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
utils cuc cluster renegotiate
This command creates a cluster relationship with the publisher server in a Connection cluster after the server
was replaced or the Connection was reinstalled on the publisher server. This command overwrites all data on
the publisher server with data from the subscriber server and initializes replication between the servers.
utils cuc cluster renegotiate
Command Modes
Administrator (admin:)
Usage Guidelines
Run this command on the subscriber server in a Connection cluster to set up a trust with a publisher server
that has been replaced or on which Connection has been reinstalled.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
utils cuc create report
This command collects data that is helpful to technical support staff for troubleshooting the system. Data
collected includes version information, cluster status, service information, database information, trace files,
log files, disk information, memory information, and restart information.
utils cuc create report
Command Modes
Administrator (admin:)
Usage Guidelines
After the command completes, detailed information gets saved in a .zip file, and the location of the zip file
displays. Use the file get command to move the file to a computer on which you can uncompress the file and
view the contents.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection only
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utils cuc cluster renegotiate
Example
admin: utils cuc create report
Getting unity connection version. Please wait...Done
Getting cluster status. Please wait...Done
Getting service information. Please wait...Done
Getting installed locales. Please wait...Done
Getting database schema version. Please wait...Done
Getting database integrity. Please wait...Done
Getting database diagnostic log. Please wait...Done
Getting database message log. Please wait...Done
Getting trace files. Please wait...Done
Getting log files. Please wait...Done
Getting platform status. Please wait...Done
Compressing 75 files. Please wait...Done
Output is in file: cuc/cli/systeminfo_080318-140843.zip
To free disk space, delete the file after copying it to another computer
utils cuc dbreplication 01_tear_down
This command breaks the replication and connectivity between two Unity Connection servers in a cluster.
Running this command on both the servers ensures ideal cleanup before establishing a good replication between
the servers.
utils cuc dbreplication 01_tear_down
Command Modes
Administrator (admin:)
Usage Guidelines
In case of long Unity Connection database CDR queue buildup, this command cleans the buildup for providing
clean ground to establish server connectivity and replication between the two servers in the cluster.
It is recommended to :
Take the system backup before running the command.
Collect the screen log information along with command line logs if the command fails and escalate it to
Cisco TAC.
Ensure that only Cisco TAC runs the command.
Run the command on the server with obsolete data as the synchronization process deletes the data that
clashes with the information on the other server.
Note
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Cisco Unity Connection
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utils cuc dbreplication 01_tear_down
utils cuc dbreplication 02_define_servers
This command establishes the network connectivity between the two Unity Connection servers in a cluster.
utils cuc dbreplication 02_define_servers
Command Modes
Administrator (admin:)
Usage Guidelines
You can use this command to track and report the CDR traffic from one server to another in a Unity Connection
cluster. During SBR process, this command helps in defining the roles of the two server in a cluster.
It is recommended to :
Take the system backup before running the command.
Collect the screen log information along with command line logs if the command fails and escalate it to
Cisco TAC.
Ensure that only Cisco TAC runs the command.
Run the command on the server with obsolete data as the synchronization process deletes the data that
clashes with the information on the other server.
Note
You should run this command on the server that has obsolete data in a Unity Connection cluster.
Note
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Cisco Unity Connection
utils cuc dbreplication 03_define_db_template
This command creates the replication record of the set of tables in Unity Connection databases for replication
synchronization. This command also negotiates the table templates of Unity Connection database on which
the replication scheme needs to be established.
utils cuc dbreplication 03_define_db_template
Command Modes
Administrator (admin:)
Usage Guidelines
This command lists all the tables and defines templates on basis of which the data is negotiated and synchronized
between the two servers in a Unity Connection cluster.
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Utils Commands
utils cuc dbreplication 02_define_servers
It is recommended to :
Take the system backup before running the command.
Collect the screen log information along with command line logs if the command fails and escalate it to
Cisco TAC.
Ensure that only Cisco TAC runs the command.
Run the command on the server with obsolete data as the synchronization process deletes the data that
clashes with the information on the other server.
Note
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Cisco Unity Connection
utils cuc dbreplication 04_sync_database
This command synchronizes the database from the remote server to the server on which the command is
executed.
utils cuc dbreplication 04_sync_database
Command Modes
Administrator (admin:)
Usage Guidelines
You should run this command on the server that has obsolete data in a Unity Connection cluster to copy the
recent data from the remote server on the current server.
It is recommended to :
Take the system backup before running the command.
Collect the screen log information along with command line logs if the command fails and escalate it to
Cisco TAC.
Ensure that only Cisco TAC runs the command.
Run the command on the server with obsolete data as the synchronization process deletes the data that
clashes with the information on the other server.
Note
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Cisco Unity Connection
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utils cuc dbreplication 04_sync_database
utils cuc dbreplication reset_all
This command performs all the tasks, such as tear down and defining servers required to reset database
replication between the two servers in a Unity Connection cluster.
utils cuc dbreplication reset_all
Command Modes
Administrator (admin:)
Usage Guidelines
This command executes the following commands sequentially to successfully reset database replication
between the two servers in a Unity Connection cluster:
utils cuc dbreplication01_tear_down
utils cuc dbreplication 02_define_servers
utils cuc dbreplication 03_define_db_template
utils cuc dbreplication 04_sync_database
It is recommended to :
Take the system backup before running the command.
Collect the screen log information along with command line logs if the command fails and escalate it to
Cisco TAC.
Ensure that only Cisco TAC runs the command.
Run the command on the server with obsolete data as the synchronization process deletes the data that
clashes with the information on the other server.
Note
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Cisco Unity Connection
utils cuc encryption
This command enables, disables and provides the status of the encryption on Cisco Unity Connection.
utils cuc encryption { enable | disable | status }
Syntex Description
DescriptionParameters
Enables the encryption on Unity Connection. When enabled, Unity connection allows you to
use the security features.
enable
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utils cuc dbreplication reset_all
DescriptionParameters
Disables the encryption on Unity Connection. When disabled, you can not use the security
features in Unity Connection.
disable
Displays the encryption status of the Unity Connection.status
Usage Guidelines
When you enable the encryption on Unity Connection, make sure the following:
The Cisco Unity Connection is registered with Cisco Smart Software Manager (CSSM) or Cisco Smart
Software Manager satellite.
Export Control Functionality is enabled for the product.
For more information on how to register and enable the Export Control Functionality for Cisco Unity
Connection, see " Configuring Cisco Smart Software Licensing in Unity Connection" section of "Managing
Licenses" chapter of Install, Upgrade and Maintenance Guide for Cisco Unity Connection Release 12.x
available at
"https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/12x/install_upgrade/guide/b_12xcuciumg.html".
In case of cluster, the CLI is executed only on publisher server.
Note
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Cisco Unity Connection
Example
admin:utils cuc encryption enable
After successful execution, restart the following services on all nodes in the cluster
1.Connection Conversation Manager
2.Connection IMAP Server
Do you want to proceed (yes/no)? yes
Encryption enabled successfully
utils cuc jetty ssl disable
This command allows you to set the status of SSL (Disabled) on the Jetty Server for notifications.
utils cuc jetty ssl disable
Command Modes
Administrator (admin:)
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utils cuc jetty ssl disable
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
Example
admin: utils cuc jetty ssl disable
After successful execution of this command restart of Jetty server is required, which will
result in loss of current event subscriptions. Are you sure?
Enter (yes/no)? yes
Command completed successfully.
Please restart Connection Jetty Service.
In case of cluster, run this command on the other node also.
utils cuc jetty ssl enable
This command allows you to enable the SSL on the Jetty Server for notifications.
utils cuc jetty ssl enable
Usage Guidelines
When you enable the SSL on the Jetty server, make sure the following:
You are using the Restricted version of Cisco Unity Connection.
The encryption is enabled on the Cisco Unity Connection.
In Evaluation Mode, you are not allowed to run the CLI command.
Note
For more information, see "Cisco Unity Connection- Restricted and Unrestricted Version" chapter of Security
Guide for Cisco Unity Connection Release 12.x available at
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/12x/security/b_12xcucsecx.html.
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection
Example
admin: utils cuc jetty ssl enable
After successful execution of this command restart of Jetty server is required, which will
result in loss of current event subscriptions. Are you sure?
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utils cuc jetty ssl enable
Enter (yes/no)? yes
Command completed successfully.
Please restart Connection Jetty Service.
In case of cluster, run this command on the other node also.
utils cuc networking clear_replication
This command stops all Digital Networking replication activities on the server.
utils cuc networking clear_replication
Command Modes
Administrator (admin:)
Usage Guidelines
This command stops the Connection Digital Networking Replication Agent and Connection SMTP service,
deletes the drop, queue, and pickup replication folders, clears the status of in-progress directory pushes to or
pulls from this server, and restarts the Connection Digital Networking Replication Agent and Connection
SMTP service. Depending on the size of the replication folders, this operation may take several minutes.
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Cisco Unity Connection
utils cuc networking dscp
This command causes Connection either to start or to stop including a DSCP value of 18 in packets sent
between the Connection servers in a cluster, so a router configured to prioritize packets based on their DSCP
value can prioritize Connection data and voice messages.
utils cuc networking dscp {on | off}
Syntax Description
DescriptionParameters
Causes Connection to start including a DSCP value of 18 packets sent over the network.on
Causes to stop including a DSCP value of 18 in packets sent over the network. 18 is the default
value.
off
Command Modes
Administrator (admin:)
Usage Guidelines
This command makes the DSCP value available in the packets being passed between the Connection servers
in a cluster. For the information to be used, you must configure the router. The command lets you control
whether a DSCP value is included in outgoing packets, but you can not change the value.
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utils cuc networking clear_replication
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection only
utils cuc reset password
This command resets the password for a specified user account. If Connection locked the account because of
too many failed sign-in attempts, this command also unlocks the account.
utils cuc reset password
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Cisco Unity Connection only
Example
admin: utils cuc reset password jdoe
Enter password:
Re-enter password:
jdoe
07/29/2008 12:41:14.704 : Update SUCCESSED
utils cuc set PinExpiry_PromptTime Authentication Rule Name
This Command enables the Cisco Unity Connection telephone user interface (touchtone conversation) PIN
feature and allows you to update the time interval during when the conditional expiry warning prompt will
be played.
Requirements
If the value is set to:
0: disabled
1: enabled
Enter the time interval
For more information on utilscuc set PinExpiry_PromptTime "Authentication Rule Name" CLI command,
see the Cisco Unity Connection telephone user interface (touchtone conversation) PIN section in Release
Notes for Cisco Unity Connection 10.0(1).
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utils cuc reset password
utils dbreplication dropadmindb
This command drops the Informix syscdr database on any server in the cluster.
utils dbreplication dropadmindb
Command Modes
Administrator (admin:)
Usage Guidelines
You should run this command only if database replication reset or cluster reset fails and replication cannot
be restarted.
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils dbreplication forcedatasyncsub
This command forces a subscriber server to have its data restored from data on the publisher server.
utils dbreplication forcedatasyncsub nodename [offloadpub] [timeoutvalue]
Syntax Description
DescriptionParameters
Specifies a particular subscriber server to have its data restored from data on the publisher
server. Enter all to restore data on all subscriber servers.
nodename
Minimizes the usage of the publisher server during the forcedatasyncsub process.
Adding this option increases the time taken for forcedatasyncsub to finish.
Note
offloadpub
Specifies the recovery timeout value for each node in minutes (should be greater than the
default timeout).
Default: 40 minutes.
timeoutvalue
Command Modes
Administrator (admin:)
Usage Guidelines
Use this command before you run the utils dbreplication repair command several times; but the utils
dbreplication status command still shows non-dynamic tables that aren't in sync.
Don't run this command if only dynamic tables are out of sync; dynamic tables can be out of sync during
normal system operation.
Note
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utils dbreplication dropadmindb
You can run this command only from the publisher server. Enter all to force sync on all subscriber servers in
the cluster. If only one subscriber server is out of sync, use the nodename parameter.
This command erases all existing data on the subscriber server and replaces it with the database from the
publisher server. This erasure makes it impossible to determine the root cause for the subscriber server tables
going out of sync.
Note
Reboot the subscriber node after the utils dbreplication forcedatasyncsub command is executed.
Cisco DB service will be in the stopped state in the subscriber node where the utils dbreplication
forcedatasyncsub command is executed; unless reboot on the subscriber(s) is performed.
Note
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils dbreplication quickaudit
This command runs a quick database check on selected content on dynamic tables.
utils dbreplication quickaudit {nodename | all}
Syntax Description
DescriptionParameters
Specifies the node on which the quick audit should be run.nodename
Causes the audit to be run on all nodesall
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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utils dbreplication quickaudit
utils dbreplication rebuild
This command is used to set up database replication across the cluster and runs the following commands on
the specified nodes:
utils dbreplication stop
utils dbreplication dropadmindb or dropadmindbforce
utils dbreplication reset
utils dbreplication rebuild {[nodename] | all}
Syntax Description
DescriptionParameters
Specifies the node or nodes on which database replication will be rebuilt.nodename
Specifies that database replication will be rebuilt on all nodes in the cluster.all
Command Modes
Administrator (admin:)
Usage Guidelines
This command can affect performance of other nodes in your cluster. We recommend that you run this
command during a system maintenance window.
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils dbreplication repair
This command repairs database replication.
utils dbreplication repair {nodename | all}
Syntax Description
DescriptionParameters
Specifies a particular subscriber server for data repair.nodename
Causes data repair to take place on all subscriber servers.all
Command Modes
Administrator (admin:)
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utils dbreplication rebuild
Usage Guidelines
If the command utils dbreplication status shows that servers are connected but one or more tables have data
that is out of sync, the utils dbreplication repair repairs the data on the subscriber servers so that the data is
in sync with the data on the publisher server.
Specify all to repair all nodes in the cluster, or if only one subscriber server is out of sync, specify the nodename
parameter.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils dbreplication repairreplicate
This command repairs mismatched data between cluster nodes and changes the node data to match the publisher
data.
utils dbreplication repairreplicate replicatename [{nodename | all}]
Syntax Description
DescriptionParameters
Specifies the replicate to repair.r eplicatename
Specifies the node on which to repair replication.nodename
Specifies to fix replication on all nodes.all
Command Modes
Administrator (admin:)
Usage Guidelines
The parameter nodename may not specify the publisher; any subscriber node name is acceptable.
This command can be executed on the publisher.
Note
This command does not repair replication setup
Note
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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utils dbreplication repairreplicate
utils dbreplication repairtable
This command repairs mismatched data between cluster nodes and changes the node to match the publisher
data.
utils dbreplication repairtable tablename [{nodename | all}]
Syntax Description
DescriptionParameters
Specifies the table to repairtablename
Specifies the node on which to repair replication.nodename
Specifies to fix replication on all nodes.all
Command Modes
Administrator (admin:)
Usage Guidelines
This command does not repair replication setup.
Note
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils dbreplication reset
This command resets and restarts database replication. You can use this command to rebuild replication when
the system has not set up replication properly.
utils dbreplication reset {nodename | all}
Syntax Description
DescriptionParameters
Specifies a particular subscriber
server to on which to have
replication rebuilt.
nodename
Specifies that all subscriber servers
in the cluster have replication
rebuilt.
all
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utils dbreplication repairtable
Command Modes
Administrator (admin:)
Usage Guidelines
This command is the best option to use when servers show an RTMT state of 4. If only one subscriber server
shows an RTMT state of 4, you may reset that server by specifying the hostname parameter. To reset the
entire cluster, use the all parameter.
Before you run this command, first run the command utils dbreplication stop on all subscriber servers that
are reset and then on the publisher server.
Tip
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils dbreplication runtimestate
This command monitors progress of the database replication process and provides replication state in the
cluster.
utils dbreplication runtimestate nodename
Syntax Description
DescriptionParameters
Specifies the node to monitor.nodename
Command Modes
Administrator (admin:)
Usage Guidelines
If you provide a node name, the system provides the replication state from the context of the selected node.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils dbreplication setprocess
This command improves replication performance of clusters that have nodes separated by WANs with delay
(Clustering over WAN configuration).
utils dbreplication setprocess [process]
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utils dbreplication runtimestate
Syntax Description
DescriptionParameters
The new database replication . Ensure that the value is between 1 and 40.
Default value: 1
process
Command Modes
Administrator (admin:)
Usage Guidelines
Setting the PROCESS option to near maximum consumes more system resources.
Changes made to this setting after an upgrade but before the switch-over to the new version will need to be
manually re-applied.
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: No
utils dbreplication setrepltimeout
This command sets the timeout for database replication on large clusters.
utils dbreplication setrepltimeout timeout
Syntax Description
DescriptionParameters
The new database replication timeout, in seconds. Ensure that the value is between 300 and
3600.
Default value: 300 (5 minutes)
timeout
Command Modes
Administrator (admin:)
Usage Guidelines
After the first subscriber server requests replication with the publisher server, the system sets this timer. After
the timer expires, the first subscriber server, plus all other subscriber servers that requested replication within
that time period, begin data replication with the publisher server in a batch. If you have several subscriber
servers, batch replication is more efficient than individual server replication. For large clusters, you can use
the command to increase the default timeout value, so that more subscriber servers are included in the batch.
Cisco recommends that you restore this value back to the default of 300 (5 minutes) after you finish upgrading
the entire cluster, and the subscriber servers have successfully set up replication.
Tip
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utils dbreplication setrepltimeout
After you upgrade the publisher server and restart it on the upgraded partition, you should set this timer value
before you switch the first subscriber server to the new release. After the first subscriber server requests
replication, the publisher server sets the replication timer based on the new value.
Note
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils dbreplication status
This command shows the status of database replication and indicates whether the servers in the cluster are
connected and the data is in sync.
utils dbreplication status {all | node | replicate}
Syntax Description
DescriptionParameters
Specifies to show the status of all servers.all
Specifies the node for which to show status.node
Specifies the replicate for which to show status.replicate
Command Modes
Administrator (admin:)
Usage Guidelines
You should run this command only on the first node (publisher server) of a cluster.
Note
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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utils dbreplication status
utils dbreplication stop
This command stops the automatic setup of database replication. Run this command on subscriber and publisher
servers before executing the CLI command utils dbreplication reset. You can run this command on the
subscriber servers simultaneously, before you run it on the publisher server.
utils dbreplication stop {nodename | all}
Syntax Description
DescriptionParameters
Specifies the name of the node on which to stop the automatic setup of database replication.nodename
Stops database replication on all nodes.all
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils imdb_replication replication status
This command validates that In Memory Database (IMDB) replication between the node pairs in each subcluster
of the deployment has run correctly.
The command performs writes and reads on IMDB tables in each relevant Datastore using a utility from the
calling IM and Presence Service node.
utils imdb_replication status
Command Modes
Administrator (admin:)
Usage Guidelines
For the utility to run successfully, ports 6603, 6604, and 6605 must be opened on any firewalls that are
configured between the nodes on the IM and Presence Service clusters.
This is not required for the normal operation of the IMDB.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: IM and Presence Service
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utils dbreplication stop
utils diagnose
This command enables you to diagnose and attempt to automatically fix system problems.
utils diagnose { fix | list | test | version } [module_name]
Syntax Description
DescriptionParameters
Runs all diagnostic commands and attempts to fix problems.fix
Lists all the diagnostic commands available for HCS services.hcs
Lists all available diagnostic commands.list
Runs a single diagnostic command or group of commands and attempts to fix problems.module
Runs all diagnostic commands but does not attempt to fix problems.test
Displays the diagnostic framework version.version
Specifies the name of a diagnostics module.module_name
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0 for version and 1 for all other parameters
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils disaster_recovery backup network
Displays information about the backup files that are stored on a remote server.
utils disaster_recovery backup network [featurelist][path][servername][username]
Syntax Description
DescriptionParameters
Specifies a list of features to back up, separated by commas.[featurelist]
Represents the location of the backup files on the remote server.[path]
Represents the IP address or hostname of the server where you stored the backup files.[servername]
Represents the username that is needed to log in to the remote server.[username]
Command Modes
Administrator (admin:)
Usage Guidelines
The system prompts you to enter the password for the account on the remote server.
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utils diagnose
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils disaster_recovery cancel_backup
This command cancels the ongoing backup.
utils disaster_recovery cancel_backup [confirm]
Command Modes
Administrator (admin:)
Usage Guidelines
After you enter the command, you must confirm that you want to cancel the backup. Enter Y to cancel the
backup or any other key to continue the backup.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
Example
admin: utils disaster_recovery cancel_backup yes
Cancelling backup...
Backup cancelled successfully.
utils disaster_recovery device add network
This command adds the backup network device.
utils disaster_recovery device add network devicename path server_namei/ip_address username
[Number_of_backups]
Syntax Description
DescriptionParameters
Specifies the name of the backup device to be added (mandatory).devicename
Specifies the path to retrieve the backup device (mandatory).path
Specifies the hostname or IP address of the server where the backup file is stored
(mandatory).
server_name/ip_addr ess
Specifies the userid required to connect to the remote machine (mandatory).username
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utils disaster_recovery cancel_backup
DescriptionParameters
Specifies the number of backups to store on the Network Directory (default 2). This
parameter is optional.
[Number_of_backups]
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
Example
admin: utils disaster_recovery device add network networkDevice /root 10.77.31.116 root 3
utils disaster_recovery device delete
This command deletes the specified device.
utils disaster_recovery device delete
device_name*
Syntax Description
DescriptionParameters
Name of the device to be deleted.device_name
Deletes all existing devices except for the ones associated to a schedule.*
Command Modes
Administrator (admin:)
Usage Guidelines
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils disaster_recovery device list
Displays the device name, device type, and device path for all the backup devices.
utils disaster_recovery device list
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Utils Commands
utils disaster_recovery device delete
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils disaster_recovery estimate_tar_size
This command provides the estimated size of last successful backup from SFTP or local device.
utils disaster_recovery estimate_tar_size utils disaster_recovery device list
Syntax Description
DescriptionParameters
Specifies a list of features to back up, separated by commas.featurelist
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils disaster_recovery history
This command displays the history of previous backups and restores.
utils disaster_recovery history [operation]
Syntax Description
DescriptionParameters
Specifies backup or
restore.
operation
Command Modes
Administrator (admin:)
Requirements
Command privilege level:
Allowed during upgrade:
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utils disaster_recovery estimate_tar_size
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
Example
admin: utils disaster_recovery history backup
Tar Filename: Backup Device: Completed On: Result: Backup Type: Features Backed Up:
2009-10-30-14-53-32.tar TAPE Fri Oct 30 14:55:31 CDT 2009 ERROR MANUAL
2009-12-10-10-30-17.tar TAPE Thu Dec 10 10:35:22 CST 2009 SUCCESS MANUAL CDR_CAR,CCM
utils disaster_recovery jschLogs operation
This command enables and disables the detailed JSch logging.
utils disaster_recovery jschLogs operation [operation]
Syntax Description
DescriptionParameters
Specifies the name of operation—enable or disable.operation
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils disaster_recovery prepare restore pub_from_sub
This command handles the tasks to prepare for restore of a publisher node from a subscriber node.
This command is applicable only when a publisher node is rebuilt and restored from the subscriber node
database. A specific procedure is used for restore instead of restoring the data from the remote backup source.
After a publisher node is rebuilt, you must use this command prior to the insertion of process node information.
Note
utils disaster_recovery prepare restore pub_from_sub
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
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utils disaster_recovery jschLogs operation
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils disaster_recovery restore network
This command restores a remote server. You must restore the Unified Communications Manager publisher
node before you restore subscriber nodes in the same cluster. If you are restoring IM and Presence Service
nodes, you must restore the database publisher node before you restore subscriber nodes in the same cluster.
utils disaster_recovery restore network restore_server tarfilename devicename
Syntax Description
DescriptionParameters
Specifies the hostname of the remote server that you want to restore.r estor e_server
Specifies the name of the file to restore.tarfilename
Specifies the name of the device on which to restore files.devicename
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils disaster_recovery schedule add
This command adds the configured schedules.
utils disaster_recovery schedule add schedulename devicename featurelist datetime frequency
Syntax Description
DescriptionParameters
Represents the name of the scheduler (mandatory).schedulename
Represents the name of the device for which scheduling is done (mandatory).devicename
Represents the comma-separated feature list to back up (mandatory).featurelist
Represents the date when the scheduler is set (mandatory). Format specified
(yyyy/mm/dd-hh:mm) 24-hr clock.
datetime
Represents the frequency at which the schedule is set to take a backup. Examples: once, daily,
weekly and monthly.
frequency
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Utils Commands
utils disaster_recovery restore network
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils disaster_recovery schedule
This command enables or disables the specified schedule.
utils disaster_recovery schedule {enable | disable} [schedulename]
Syntax Description
DescriptionParameters
Enables the specified schedule.enable
Disables the specified schedule.disable
Represents the name of the scheduler.schedulename
Command Modes
Administrator (admin:)
Requirements
Command privilege level:1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
Example
admin: utils disaster_recovery schedule enable schedule1
Schedule enabled successfully.
utils disaster_recovery schedule delete
This command deletes the configured schedules.
utils disaster_recovery schedule delete schedulename
Syntax Description
DescriptionParameters
Represents the name of the schedule that is to be deleted.schedulename
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Utils Commands
utils disaster_recovery schedule
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils disaster_recovery schedule disable
This command disables the configured schedules.
utils disaster_recovery schedule disable schedulename
Syntax Description
DescriptionParameters
Represents the name of the schedule that is to be disabled.schedulename
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils disaster_recovery schedule list
Displays the schedules that are configured.
utils disaster_recovery schedule list
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
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utils disaster_recovery schedule disable
Example
admin: utils disaster_recovery schedule list
schedule name device name Schedule Status
-----------------------------------------
schedule1 device 1 enabled
schedule2 device 2 disabled
utils disaster_recovery show_backupfiles
This command retrieves the information of backup files, which are available at storage location.
utils disaster_recovery show_backupfiles devicename
Syntax Description
DescriptionParameters
Represents the name of the device to show backup files at the storage location.devicename
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils disaster_recovery show_registration
This command displays the registered features and components on the specified server.
utils disaster_recovery show_registration hostname
Syntax Description
DescriptionParameters
Specifies the server for which you want to display registration information.hostname
Command Modes
Administrator (admin:)
Usage Guidelines
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
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utils disaster_recovery show_backupfiles
utils disaster_recovery status
This command displays the status of the current backup or restore job.
utils disaster_recovery status operation
Syntax Description
DescriptionParameters
Specifies the name of the ongoing operation: backup or restore.operation
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils EnhancedSecurityMode disable
The command disables the EnhancedSecurityMode mode on the system. The system reboots after this mode
is disabled.
utils EnhancedSecurityMode disable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils EnhancedSecurityMode enable
The command enables the EnhancedSecurityMode mode on the system. The system reboots after this mode
is enabled.
utils EnhancedSecurityMode enable
Command Modes
Administrator (admin:)
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utils disaster_recovery status
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils EnhancedSecurityMode status
The command displays whether the system is operating in EnhancedSecurityMode or
non-EnhancedSecurityMode mode.
utils EnhancedSecurityMode status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils filebeat config
The command configures the Logstash server details for downloading the information.
utils filebeat configIP addressport numberlog type
Syntax Description
DescriptionParameters
Enter the IP address of the Logstash server.IP address
Enter the port number of Logstash server.port
number
Enter the log type that you have to uploaded to the Logstash server.log type
You can also secure the FileBeat service by enabling TLS. The following prompt is displayed after setting
the parameters.
Do you wish to secure the filebeat service by enabling TLS?
Enter (yes/no) ?
Enter Yes to enable TLS.
Command Modes
Administrator (admin:)
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utils EnhancedSecurityMode status
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils filebeat disable
The command disables the filebeat configuration on the system.
utils filebeat disable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils filebeat enable
The command enables the filebeat configuration on the system.
utils filebeat disable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils filebeat status
The command shows whether the filebeat is running or not and its configuration values.
utils filebeat status
Command Modes
Administrator (admin:)
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utils filebeat disable
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils filebeat tls
This command configures Transport Layer Security (TLS) 1.2 as the protocol for communication between
the FileBeat client and the logstash server. This enables a secure connection between the FileBeat client and
the logstash server, which is a requirement for compliance with Common Criteria guidelines.
In Common Criteria Mode, strict host name verification is implemented. Hence, it is required to configure
the server with a fully qualified domain name (FQDN) which matches the certificate.
utils filebeat tls {enable | disable | status}
Syntax Description
DescriptionParameters
Enables a secure connection between the FileBeat client and the logstash server.enable
Disables the TLS for FileBeat client.disable
Displays the status for TLS.status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
A security certificate has to be uploaded from logstash server to the tomcat trust store on Unified
Communications Manager and IM and Presence Service.
utils fior
This command allows you to monitor the I/O on the server. The File I/O Reporting service provides a
kernel-base daemon for collecting file I/O per process.
utils fior
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
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utils filebeat tls
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils fior disable
This command disables I/O statistics monitoring and deletes all the monitoring data collected on the system.
Use this command to disable monitoring and free up disk space that is used by the monitoring data.
utils fior disable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils fior enable
This command enables I/O statistics monitoring.
Use this command before monitoring begins.
Note
utils fior enable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils fior list
This command displays a list of the I/O events for all processes.
utils fior list
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Utils Commands
utils fior disable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils fior start
This command starts the I/O statistics utility monitoring and data collection. After the monitoring starts, the
I/O statistics data is collected in the platform logs. This data can range up to 25 MB per day. Data is rotated
after 7 days of data collection. This data is deleted after you disable the I/O statistics utility monitoring.
Enable the I/O statistics utility monitoring begins before the monitoring begins.
Note
utils fior start
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils fior status
This command provides the status of the I/O statistics monitoring utility.
utils fior status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
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utils fior start
utils fior stop
This command stops the I/O statistics monitoring and data collection. However, this command does not delete
the collected data.
If I/O statistics are no longer needed, disable the cleanup of the monitoring data from the platform logs.
Note
utils fior stop
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils fior top
This command displays a list of I/O statistics for I/O bound processes at the time that you run this command.
utils fior top
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils fips
FIPS mode is only supported on releases that have been through FIPS compliance. Be warned that FIPS mode
should be disabled before you upgrade to a non-FIPS compliance version of Unified Communications Manager.
For information about which releases are FIPS compliant and to view their certifications, see the FIPS 140
document at https://www.cisco.com/c/en/us/solutions/industries/government/global-government-certifications/
fips-140.html.
Caution
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utils fior stop
This command enables, disables, or displays the status of FIPS 140-2 mode. FIPS 140-2 mode is disabled by
default; only an administrator can enable FIPS.
utils fips {enable | disable | status}
Syntax Description
DescriptionParameters
Activates FIPS 140-2 mode.enable
Deactivates FIPS 140-2 mode.disable
Displays the status of FIPS 140-2 mode.status
Command Modes
Administrator (admin:)
Usage Guidelines
Before enabling FIPS mode, we recommend that you perform a system backup. If FIPS checks fail at start-up,
the system halts and requires a recovery CD to be restored.
Consider the following information before you enable FIPS 140-2 mode:
When you switch from non-FIPS to FIPS mode, the MD5 and DES protocols will not be functional.
After FIPS mode is enabled on a server, please wait until the server reboots and the phones re-register
successfully before enabling FIPS on the next server.
In FIPS mode, the IM and Presence Service uses Red Hat Openswan (FIPS validated) in place of Racoon
(non-FIPS validated). If the security policies in Racoon contain functions that are not FIPS approved,
the CLI command asks you to redefine the security policies with FIPS approved functions and abort.
Certificates and SSH key are regenerated automatically, in accordance with FIPS requirements.
Note
Consider the following information before you disable FIPS 140-2 mode: In multiple server clusters, each
server must be disabled separately; FIPS mode is not disabled cluster-wide but on a per server basis.
Consider the following information after you enable FIPS 140-2 mode: If you have a single server cluster and
chose to apply "Prepare Cluster for Rolback to pre 8.0" enterprise parameter before enabling FIPS mode,
disable this parameter after making sure that all the phones registered successfully with the server.
Consider the following information before you enable or disable FIPS 140-2 mode for IM and Presence
Service: After you enable or disable FIPS 140-2 mode for IM and Presence Service, the Tomcat certificate is
regenerated and the node reboots. The Intercluster Sync Agent syncs the new Tomcat certificate across the
cluster; this can take up to 30 minutes. Until the new Tomcat certificate is synced across the cluster, an IM
and Presence Service subscriber node cannot access information from the IM and Presence Service database
publisher node. For example, a user who is logged into the Cisco Unified Serviceability GUI on a subscriber
node will not be able to view services on the IM and Presence Service database publisher node. Users will
see the following error message until the sync is complete: Connection to server cannot be
established (certificate exception)
Requirements
Command privilege level: 0
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utils fips
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils fips_common_criteria
This command configures the Common Criteria mode in the system.
utils fips_common_criteria {enable | disable | status}
Syntax Description
DescriptionParameters
Enables the Common Criteria mode in the systemenable
Disables the Common Criteria mode in the system
When Common Criteria mode is disabled, a prompt is displayed to set the minimum TLS version.
disable
Displays the status of Common Criteria mode in the systemstatus
Command Modes
Administrator (admin:)
Usage Guidelines
Secure connections using TLS version 1.0 are not permitted after enabling the Common Criteria mode. FIPS
mode will be enabled while enabling Common Criteria mode. Enabling or disabling Common Criteria mode
does not require certificates to be regenerated. However, enabling or disabling FIPS does require rebooting
of the system along with regeneration of certificates.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and IM and Presence Service
This CLI command is not applicable to Cisco Unity Connection.
Note
utils firewall ipv4 debug
This command turns IPv4 firewall debugging on or off. If you do not enter a time parameter, this command
turns on debugging for 5 minutes.
utils firewall ipv4 debug {off[time]}
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utils fips_common_criteria
Syntax Description
DescriptionParameters
Turns off the IPv4 firewall debugging. If you do not enter the time parameter, this command
disables the firewall for 5 minutes.
off
(Optional) Sets the duration for which the firewall debugging is to be enabled in the following
formats:
Minutes: 0–1440m
Hours: 0–23h
Hours and minutes: 0–23h 0–60m
time
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
utils firewall ipv4
This commands enables and disables IPv4 firewall.
utils firewall ipv4 {enable | disable[time]}
Syntax Description
DescriptionParameters
Turns on the IPv4 firewall.enable
Turns off the IPv4 firewall. If you do not enter the time parameter, this command disables the
firewall for 5 minutes.
disable
(Optional) Sets the duration for which the firewall is to be disabled in the following formats:
Minutes: 0–1440m
Hours: 0–23h
Hours and minutes: 0–23h 0–60m
time
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
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utils firewall ipv4
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
utils firewall ipv4 list
This commands displays the current configuration of the IPv4 firewall.
utils firewall ipv4 list
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
utils firewall ipv4 status
This command displays the current status of the IPv4 firewall.
utils firewall ipv4 status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
utils firewall ipv6 debug
This command turns IPv6 firewall debugging on for the configured time period. The default value of time
period is 5 minutes.
IPv6 is not supported in Cisco Business Edition 5000.
Note
utils ipv6 firewall debug {off[time]}
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utils firewall ipv4 list
Syntax Description
DescriptionParameters
(Optional) Turns off the IPv6 firewall debugging. If you do not enter the time parameter, this
command disables the firewall as per the default time period value.
off
(Optional) Sets the duration for which the firewall debugging is to be enabled in the following
formats:
Minutes: 0–1440m
Hours: 0–23h
Hours and minutes: 0–23h 0–60m
time
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
utils firewall ipv6
This commands enables and disables IPv6 firewall.
IPv6 is not supported in Cisco Business Edition 5000.
Note
utils firewall ipv6 {enable | disable[time]}
Syntax Description
DescriptionParameters
Turns on the IPv6 firewall.enable
Turns off the IPv6 firewall. If you do not enter the time parameter, this command disables the
firewall for 5 minutes.
disable
(Optional) Sets the duration for which the firewall is to be disabled in the following formats:
Minutes: 0–1440m
Hours: 0–23h
Hours and minutes: 0–23h 0–60m
time
Command Modes
Administrator (admin:)
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utils firewall ipv6
Usage Guidelines
You can use this command to enable or disable firewall tables. If you are testing the Unified Communications
Manager for compliance with the USGv6 Profile, you must disable the IPv6 firewall tables for a duration of
23 hours before you begin the test.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
utils firewall ipv6 list
This commands displays the current configuration of the IPv6 firewall.
IPv6 is not supported in Cisco Business Edition 5000.
Note
utils firewall ipv6 list
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
utils firewall ipv6 status
This command displays the current status of the IPv6 firewall.
IPv6 is not supported in Cisco Business Edition 5000.
Note
utils firewall ipv6 status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
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utils firewall ipv6 list
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
utils ha failover
This command initiates a manual failover for a specified node, where the Cisco Server Recovery Manager
stops the critical services on the failed node and moves all users to the backup node.
For IM and Presence Service nodes, the backup node must be another IM and Presence Service. Two servers
must be assigned to the same presence redundancy group before you specify the backup server. The back-up
server you specify is the other server that is assigned to the presence redundancy group.
utils ha failover {node name}
Syntax Description
DescriptionParameters
Specifies the node on which to
perform the manual failover.
node name
Command Modes
Administrator (admin:)
Requirements
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
Failover Example
admin: ha failover shorty-cups
Initiate Manual Failover for Node > shorty-cups
Request SUCCESSFUL.
Subcluster Name: DefaultCluster
Node 1 Name : kal-cup1 State: Taking Over Reason: On Admin Request
Node 2 Name : shorty-cups State: Failover Reason: On Admin Request
utils ha fallback
This command initiates a manual fallback for a specified node, where the Cisco Server Recovery Manager
restarts the critical services on the active node and moves users back to the active node.
utils ha fallback node name
Syntax Description
DescriptionParameters
Specifies the node on which to perform a manual fallback.node
name
Command Modes
Administrator (admin:)
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utils ha failover
Requirements
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
Fallback Example
admin: ha fallback shorty-cups
Initiate Manual fallback for Node >shorty-cups<
Request SUCCESSFUL.
Subcluster Name: DefaultCluster
Node 1 Name : kal-cup1 State: Falling Back Reason: On Admin Request
Node 2 Name : shorty-cups State: Taking Back Reason: On Admin Request
utils haproxy set {required|optional|disable} client-auth
This command sets the value of client authentication on a specified port. The supported values for authentication
are Required, Optional, or Disable.
The following table depicts the default values for the ports.
Table 2: Default Values for the Ports
Default ValuePort
Optional6971
Optional6972
Required9443
Setting the client authentication to anything other than default value could have serious implications. Please
change these values only as per Cisco TAC team advise.
Warning
utils haproxy set {required | optional | disable}client-auth portnum
Syntax Description
DescriptionParameter
Enter the port number to set HAProxy client
authentication.
The supported port numbers are 6971,
6972 and 9443.
Note
portnum
Sets the value of client authentication to “required”
on a specified port.
required
Sets the value of client authentication to “optional”
on a specified port.
optional
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utils haproxy set {required|optional|disable} client-auth
DescriptionParameter
Sets the value of client authentication to “disable” on
a specified port.
disable
Command Modes
Administrator (admin:)
Usage Guidelines
If the user enters a portnum value other than 6971, 6972 or 9443, an error message is displayed to enter
a valid port number.
Administrator can execute the help utils haproxy set optional client-auth command to view the help
content.
The configured client-auth value for the portnum is retained during the upgrades and while performing
a backup using Disaster Recovery System (DRS) and restore.
If you set client authentication to “required”, then server requests for a certificate from the clients. The
client must present the requested certificate to the server. Hence, the request can forward to the further
services.
If you set client authentication to “optional”, then server requests for a certificate from the clients.
Although if the client does not present the requested certificate to the server, the request can forward to
the further services.
If you set client authentication to “disable”, then the server will not request for a certificate from the
clients.
The HAProxy process restarts when you execute this command.
Requirements
Command privilege level: 1
Applies to: Unified Communications Manager
Example
admin:utils haproxy set required client-auth 6971
This command will result in the HA Proxy service set the client
authentication as per your specification and restart the
HAProxy process. Restarting of the HAProxy process might
result in momentary disconnection of all Phones and Jabber
clients that are accessing this service for secure
configuration file downloads. It is recommended this
operation be performed during off-busy hours and ensure
there are no TFTP operations in progress.
Warning: Setting the client authentication to anything other
than default value could have serious implications.
Please change these values only as per Cisco TAC team's advise
Do you want to continue (yes/no) ? yes
Successfully set client authentication to required
HAProxy Process already running .. restarting
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utils haproxy set {required|optional|disable} client-auth
admin:
admin:utils haproxy set disable client-auth 6972
HAProxy client authentication is already set to
disable on port 6972 . No action will be taken.
admin:utils haproxy client-auth set 1234 disable
Please enter valid values for the port.
Supported values are 6971, 6972 and 9443
admin:help utils haproxy set required client-auth 6971
utils haproxy set required client-auth
This command updates the value of client authentication
as required on specified port.
Example:
admin:utils haproxy set required client-auth 6971
HAProxy client authentication is already set to
required on port 6971. No action will be taken.
admin:
utils haproxy set num-threads
This command sets the number of threads, spawn by the HAProxy service.
Setting this parameter to anything other than default value could have serious implications. Please change
these values only as per Cisco TAC team's advice.
Warning
utils haproxy set num-threads numThreads
Syntax Description
DescriptionParameter
Enter the number of HAProxy threads to be configure.
The default value is 1.
The supported values for the number of
threads are 1, 2, 3 and 4.
Note
numThreads
Command Modes
Administrator (admin:)
Usage Guidelines
If the user enters a numThreads value other than 1, 2, 3 or 4, an error message is displayed to enter a
valid number of HAProxy threads.
Administrator can execute the help utils haproxy set num-threads command to view the help content.
The configured numThreads value is retained during the upgrades as well as while performing a backup
using Disaster Recovery System (DRS) and restore.
The HAProxy process restarts when you execute this command.
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utils haproxy set num-threads
Requirements
Command privilege level: 1
Applies to: Unified Communications Manager
Example
admin:utils haproxy set num-threads 3
This command will result in the HAProxy service spawn as many threads
as you have specified and restart the HAProxy process. Restarting of
the HAProxy process might result in momentary disconnection of all
Phones and Jabber clients that are accessing this service for
secure configuration file downloads and authenticated users data
access. It is recommended this operation be performed during
off-busy hours and ensure there are no TFTP operations in progress.
Warning: Setting this parameter to anything other than default
value could have serious implications. Please change these values
only as per Cisco TAC team's advise
Do you want to continue (yes/no) ? yes
Successfully set number of HAProxy threads to 3
Restarting HAProxy process
admin:
admin:utils haproxy set num-threads 5
Please enter a valid number of HAProxy threads.
Supported values are 1, 2, 3 and 4
utils ha recover
This command initiates a manual recovery of the presence redundancy group (when nodes are in a Failed
state), where IM and Presence restarts the Cisco Server Recovery Manager service in that presence redundancy
group.
utils ha recover presence redundancy group name
Syntax Description
DescriptionParameters
Specifies the presence redundancy group on which to
monitor HA status. If no presence redundancy group
name is provided, all cluster information is provided.
presence redundancy group name
Command Modes
Administrator (admin:)
Requirements
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
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utils ha recover
Recover Example
admin: ha recover Defaultcluster
Stopping services... Stopped
Starting services... Started
admin:
utils ha status
This command displays the HA status for a specified presence redundancy group.
utils ha status presence redundancy group name
Syntax Description
DescriptionParameters
Specifies the presence redundancy group for which to monitor HA status.
If no presence redundancy group name is provided, all cluster information
is displayed.
presence r edundancygr oup name
Command Modes
Administrator (admin:)
Requirements
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
Status Example with HA Not Enabled
admin: ha status
Subcluster Name: DefaultCluster
Node 1 Name : kal-cup1 State: Unknown Reason: High Availability Not Enabled
Node 2 Name : shorty-cups State: Unknown Reason: High Availability Not Enabled
Status Example with HA Enabled
admin: ha status
Subcluster Name: DefaultCluster
Node 1 Name : kal-cup1 State: Normal
Node 2 Name : shorty-cups State: Normal
Status Example with a Critical Service Down
admin: ha status
Subcluster Name: DefaultCluster
Node 1 Name : kal-cup1 State: Failed Over with Critical Services not Running Reason:
Critical Service Down
Node 2 Name : shorty-cups State: Running in Backup Mode Reason: Critical Service Down
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utils ha status
Status Example Failed
admin: ha status
Subcluster Name: DefaultCluster
Node 1 Name : kal-cup1 State: Failed Reason: Critical Service Down
Node 2 Name : shorty-cups State: Failed Reason: Critical Service Down
utils ils showpeerinfo
This command returns the peer info vector for either a single cluster in an ILS network, or for all the clusters
in an ILS network.
utils ils showpeerinfo clustername
Syntax Description
DescriptionParameters
Specifies the fully qualified domain name of the publisher node for a Unified Communications
Manager cluster in an ILS network.
clustername
Command Modes
Administrator (admin:)
Usage Guidelines
The peer info vector contains information about a cluster in an ILS network. The available information includes
clustername, cluster ID and IP addresses for the cluster nodes. If you want information about a specific cluster
in an ILS network, enter the clustername parameter. If you want information on all the clusters in the network,
leave the clustername parameter empty
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager
utils import config
This command takes data from the platformConfig.xml file on the virtual floppy drive and modifies the system
to match the configuration file. The system reboots after the command successfully completes.
utils import config
Command Modes
Administrator (admin:)
Usage Guidelines
This command can be executed on any VMware deployment.
1. Power on the VMware.
2. Use the Answer File Generator (AFG) tool ( http://www.cisco.com/web/cuc_afg/index.html ) to create a
platformConfig.xml file.
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utils ils showpeerinfo
3. Insert the Config.xml file into a virtual floppy instance (see
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1739for
directions).
4. Mount the .flp file in the floppy drive of the new VMware.
5. Sign in to the CLI of the VM (with console or SSH) and execute the utils import config command.
The command cycles through all of the data found in the xml file and if data is found that is different than
what is currently set on the VM, it modifies the VM to match the new data.
6. The system reboots with the new identity.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
Execute utils import config in Vmware Deployment
Procedure
utils iostat
This command displays the iostat output for the given number of iterations and intervals.
utils iostat {interval | iterations | filename}
Syntax Description
DescriptionParameters
Sets the seconds between two iostat readings. You must set this value if you are using the iteration
parameter
interval
Sets the number of iostat iterations. You must set this value if you are using the interval parameter.iterations
Redirects the output to a file.filename
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
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Execute utils import config in Vmware Deployment
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils iothrottle
This command allows you to manage and monitor IO throttling on the server.
utils iothrottle {enable | disable | status}
Syntax Description
DescriptionParameters
Enables I/0 throttling enhancements which lowers the impact of upgrades on an active system.Enable
Disables I/0 throttling enhancements.Disable
Displays the status of I/0 throttling enhancements.Status
Command Modes
Administrator (admin:)
Usage Guidelines
Disabling I/0 throttling enhancements can adversely affect the system during upgrades.
Requirements
Command privilege level: 1 for Enable and Disable, 0 for Status
utils itl reset
This command is used when endpoints are unable to validate their configuration files.
utils itl reset {localkey | remotekey}
Syntax Description
Generates a new ITL file by taking the existing ITL file on the publisher. The command replaces
the signature of that ITL file and signs the new ITL file with the CallManager certificate key.
localkey
Generates a new ITL file after importing the PKCS 12 bag that contains the recovery certificate
key pair from the remote location. It then signs the newly generated ITL file with the recovery
private key.
remotekey has the following parameters:
IP address or hostname
User ID
ITLRecovery.p12
remotekey
Command Modes
Administrator (admin:)
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utils iothrottle
Usage Guidelines
You must run this command on the publisher node.
Note
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to:
Example
admin:utils itl reset
Name is None
Generating the reset ITL file.....
The reset ITL file was generated successfully
Locating active Tftp servers in the cluster.....
Following is the list of Active tftp servers in the cluster
====================
se032c-94-42
=====================
Number of Active TFTP servers in the cluster : 1
Transferring new reset ITL file to the TFTP server nodes in the cluster.........
Successfully transferred reset ITL to node se032c-94-42
utils ipsec restart
This command is used to restart the ipsec service.
utils ipsec restart
Command Modes
Administrator (admin:)
Requirments
Command privilege level:1
Allowed during upgrade: No
Applies to: Unified Communications Manager
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utils ipsec restart
Example
admin:utils ipsec restart
ipsec_setup: Stopping Openswan IPsec...
ipsec_setup: stop ordered, but IPsec appears to be already stopped!
ipsec_setup: doing cleanup anyway...
ipsec_setup: Starting Openswan IPsec U2.6.32/K2.6.32-573.18.1.el6.x86_64...
ipsec_setup: /usr/libexec/ipsec/addconn Non-fips mode set in /proc/sys/crypto/fips_enabled
ipsec_setup: pluto appears to be running already (`/var/run/pluto/pluto.pid' exists), will
not start another
Successfully Restarted IPsec Service
admin:
utils ldap config
This command configures the system LDAP authentication.
utils ldap config {fqdnipaddr}
Syntax Description
DescriptionParameters
Configures the system to use an FQDN for LDAP authentication.fqdn
Configures the system to use an IP address for LDAP authenticationipaddr
Command Modes
Administrator (admin:)
Usage Guidelines
utils ldap config fqdn—This command is preferred for LDAP authentication, however, you can only
use this command if DNS is configured on the system; if the system is not configured to use DNS, use
utils ldap config ipaddr.
utils ldap config ipaddr—This command is not preferred and should only be used if the system is not,
or can not be, configured to use DNS; if the system is configured to use DNS, use utils ldap config fqdn.
Requirements
Command privilege level: 1
Applies to: Unified Communications Manager and Cisco Unity Connection
utils ldap config status
This command displays the utils ldap configuration status.
utils ldap config status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
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utils ldap config
Allowed during upgrade: Yes
utils managementAgent alarms minpushLevel
If Push Notifications is enabled, run this command to configure the minimum alarm severity for which Unified
Communications Manager sends push notifications alarms to the Cisco cloud.
utils managementAgent alarms minpushLevelseverity
Syntax Description
DescriptionParameters
This value represents the minimum alarm severity for which Unified Communications Manager
sends Push Notifications alarms to the Cisco cloud. The possible options are:
Critical
Error (this is the default)
Warning
Notice
Information
severity
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager and IM and Presence Service
utils managementAgent alarms pushfrequency
If Push Notifications is enabled, run this command to configure the interval following which Unified
Communications Manager sends push notifications alarms to the Cisco cloud.
utils managementAgent alarms pushfrequencyminutes
Syntax Description
DescriptionParameters
The upload frequency in minutes. This value must be an integer between 5 and 90 with a default
of 30 minutes.
minutes
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
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utils managementAgent alarms minpushLevel
Allowed during upgrade: No
Applies to: Unified Communications Manager and IM and Presence Service
utils managementAgent alarms pushnow
If Push Notifications is enabled, run this command to send push notifications alarms to the Cisco cloud
immediately, without having to wait for the next scheduled upload.
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager and IM and Presence Service
utils network arp delete
This command deletes an entry in the Address Resolution Protocol table.
utils network arp delete host
Syntax Description
DescriptionParameters
(Optional) Represents the host name or IP address of the host to delete from the table.host
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Delete Example
admin:utils network arp delete myhost
utils network arp set
This command sets an entry in the Address Resolution Protocol table.
utils network arp set {host} {addr}
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utils managementAgent alarms pushnow
Syntax Description
DescriptionParameters
Represents the host name or IP address of the host to add to the table.host
Represents the hardware address (MAC) of the host to be added in the format:
XX:XX:XX:XX:XX:XX
addr
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Set Example
admin:utils network arp set myhost 11:22:33:44:55:66
utils network arp list
This command lists the contents of the Address Resolution Protocol table.
utils network arp list host hostname [options]
Syntax Description
DescriptionParameters
host
hostname
(Optional) page, numeric
Page: Pauses to display the output one page at a
time.
Numeric: Shows hosts as dotted IP addresses.
options
Command Modes
Administrator (admin:)
Usage Guidelines
In the Flags column, C=cached, M=permanent, P=published.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
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utils network arp list
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
List example
admin:admin: utils network arp listAddress HWtype HWaddress
Flags Mask Iface
sjc21-3f-hsrp.cisco.com ether 00:00:0C:07:AC:71 C
eth0
philly.cisco.com ether 00:D0:B7:85:98:8E C
eth0
Entries: 2 Skipped: 0 Found: 2
utils network capture
This command captures IP packets on the specified Ethernet interface.
utils network capture eth0 [page] [numeric] [{filefname}] [{countnum}] [{sizebytes}] [{srcaddr}]
[{destaddr}] [{portnum}]
Syntax Description
DescriptionParameters
Specifies Ethernet interface 0.eth0
(Optional) Displays the output one page at a time.
When you use the page or file options, the complete capture of all requested packets must occur
before the command completes.
page
(Optional) Displays hosts as dotted IP addresses.numeric
(Optional) Outputs the information to a file.
The file option saves the information to platform/cli/fname.cap. The filename cannot
contain the “.” character.
file fname
(Optional) Sets a count of the number of packets to capture.
For screen output, the maximum count equals 1000, and, for file output, the maximum count
equals 10,000.
countnum
(Optional) Sets the number of bytes of the packet to capture.
For screen output, the maximum number of bytes equals 128, for file output, the maximum of
bytes can be either 262144 bytes or ALL.
sizebytes
(Optional) Specifies the source address of the packet as a host name or IPV4 address.src addr
(Optional) Specifies the destination address of the packet as a host name or IPV4 address.destaddr
(Optional) Specifies the port number of the packet, either source or destination.portnum
Command Modes
Administrator (admin:)
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utils network capture
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
utils network capture-rotate
This command captures IP packets beyond the 100,000 packet limit of utils network capture.
utils network capture-rotate {filefname} [{sizebytes}] [{sizePerFilemegabytes }] {maxFiles
num}[{srcaddr}] [{destaddr}] [{portnum}][{host protocoladdr}]
Syntax Description
DescriptionParameters
Outputs the information to a file.
The file will be saved in platform/cli/fname. fname should not contain
the "." character.
Note
file fname
The number of bytes of the packet to capture. Valid values include any number up
to 65535 or ALL. The default is ALL.
sizebytes
The sizePerFile sets the value for the size of the log files. (Unit is millions of bytes.)
The default value of sizePerFile is 25 MB.
sizePerFile megabytes
the maxFiles indicates the maximum number of log files to be created. The default
value of maxFiles is 10.
maxFiles num
(Optional) Specifies the source address of the packet as a hostname or IPV4 address.src addr
(Optional) Specifies the destination address of the packet as a host name or IPV4
address.
dest addr
(Optional) Specifies the port number of the packet, either source or destination.port num
(Optional) Limits capture to traffic to and from a specific host. Options for protocol
are IP, arp, rarp, all, and addr must be in IPv4 or hostname format. If host is used,
do not provide src or dest.
host protocol addr
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
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utils network capture-rotate
utils network connectivity
This command verifies the node network connection to the first node in the cluster (this connection is only
valid on a subsequent node) and to a remote node.
utils network connectivity [{reset}] [hostname/ip address]
utils network connectivity [hostname/ip address] [port-number] [timeout]
Syntax Description
DescriptionParameters
This command verifies the node
network connection to the first node
in the cluster.
It is also used to check connectivity
to a remote node, where there are
two mandatory parameters,
hostname/ip address and
port-number.
connectivity
(Optional) Clears previous return
codes.
reset
(Optional) Hostname or IP
address of cluster node to
check network connectivity
with the publisher or the first
node.
(Mandatory) Hostname or IP
address of the host that has to
be tested for the TCP
connection, to check network
connectivity on the remote
server.
hostname/ip address
(Mandatory) Port number of the
host that requires connection test.
port-number
(Optional) Specifies the time in
seconds after which port
connectivity message is displayed.
timeout
Command Modes
Administrator (admin:)
Usage Guidelines
The utils network connectivity [reset] [hostname/ip address] command is used to check the network
connectivity to the publisher or the first node.
The utils network connectivity [hostname/ip address] [port-number] [timeout] command is
used to check the network connectivity to a remote server.
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utils network connectivity
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
utils network host
This command resolves a host name to an address or an address to a host name.
utils network host name [{serverserv}] [page] [detail] [srv]
Syntax Description
DescriptionParameters
Represents the host name or IP address that you want to resolve.name
(Optional) Specifies an alternate domain name server.serv
(Optional) Displays the output one screen at a time.[page]
(Optional) Displays a detailed listing.[detail]
(Optional) Displays DNS SRV records.[srv]
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
utils network ipv6 host
This command does an IPv6 host lookup (or IPv6 address lookup) for the specified host name or IPv6 address.
IPv6 is not supported in Cisco Business Edition 5000.
Note
utils network ipv6 host {host_nameipv6_address}
Syntax Description
DescriptionParameters
Specifies the name of the server.host_name
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utils network host
DescriptionParameters
Specifies the IPv6 address of the server.ipv6_addr ess
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection.
utils network ipv6 traceroute
This command to traces an IPv6 address or hostname.
IPv6 is not supported in Cisco Business Edition 5000.
Note
utils network ipv6 traceroute [{ipv6-addresshostname}]
Syntax Description
DescriptionParameters
Specifies IPv6 address that you want to trace.ipv6-addr ess
Specifies the host name that you want to trace.hostname
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection.
utils network ipv6 ping
This command allows you to ping an IPv6 address or hostname.
IPv6 is not supported in Cisco Business Edition 5000.
Note
utils network ipv6 ping destination [count]
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utils network ipv6 traceroute
Syntax Description
DescriptionParameters
Specifies a valid IPv6 address or host name that you want to ping.destination
Specifies the number of times to ping the external server. The default count equals 4.[count]
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection.
utils network ping
This command allows you to ping another server.
utils network ping destination [count] [size]
Syntax Description
DescriptionParameters
Represents the ip address or host name of the server that you want to ping.destination
Specifies the number of times to ping the external server. The default count is 4.[count]
Specifies the size of ping packets in bytes. The default value is 56.[size]
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
utils network traceroute
This command traces IP packets that are sent to a remote destination.
utils network traceroute [destination]
Syntax Description
DescriptionParameters
Represents the hostname or IP address of the server to which you want to send a trace.destination
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utils network ping
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
utils network name-service {hosts|services} cache invalidate
This command clears the name service cache.
utils network name-service {hosts \ services} [cache invalidate]
Syntax Description
DescriptionParameters
Host services cacheHosts
Services service cacheServices
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Consider the following example for flushing/clearing the cache:
admin:utils network name-service hosts cache invalidate
admin:
Successful
utils ntp auth symmetric-key
utils ntp auth symmetric-key {enable | disable | status}
This command helps you enable or disable authentication of the selected NTP server. The authentication is
based on symmetric keyID and key. The symmetric key is stored in the encrypted format in Unified
Communications Manager.
Before you run this command, ensure that you know the NTP server keyID and its corresponding key.
Note
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utils network name-service {hosts|services} cache invalidate
Syntax Description
DescriptionParameters
Choose one of the NTP servers from the list of available servers and enable it for authentication.enable
Choose one of the NTP servers from the list of available servers and disable it for authentication.disable
Shows the authentication status of all the listed NTP servers.status
Usage Guidelines
The system prompts you to enter the KeyID or Symmetric key for authentication of an NTP server.
Unified Communications Manager sends Syslog alert messages when the authentication status of an NTP
server changes. You can secure the connections to the syslog server with TLS.
You can configure the NTP server authentication after you install Unified Communications Manager.
Note
Requirements
Command privilege level: Level 1 can execute all commands, Level 0 can execute only status command
Allowed during upgrade: No
Applies to: Unified Communications Manager
Example: utils ntp auth symmetric-key status - View status when NTP authentication is not enabled
admin:utils ntp auth symmetric-key status
10.77.32.92 : NTP Authentication is disabled.
10.77.46.203 : NTP Authentication is disabled.
ind assid status conf reach auth condition last_event cnt
==========================================================
1 8468 963a yes yes none sys.peer sys_peer 3
2 8469 9024 yes yes none reject reachable 2
Example: utils ntp auth symmetric-key enable - Enable NTP authentication
admin:utils ntp auth symmetric-key enable
The List of NTP servers Configured:
1. 10.77.32.92
2. 10.77.46.203
q. press q to exit
Enter the selection for which to configure NTP authentication: 1
Please enter the Key ID [1-65534]:
2
Please enter the Symmetric Key of the NTP Server (SHA1):
Restarting NTP
please run the utils ntp auth symmetric-key status to check the status of NTP Authentication
Example: utils ntp auth symmetric-key status - View status after NTP authentication is enabled
admin:utils ntp auth symmetric-key status
10.77.46.203 : NTP Authentication is disabled.
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utils ntp auth symmetric-key
10.77.32.92 : NTP Authentication is enabled.
ind assid status conf reach auth condition last_event cnt
=========================================================
1 57733 9044 yes yes none reject reachable 4
2 57734 f014 yes yes ok reject reachable 1
Example: utils ntp auth symmetric-key disable - Disable NTP authentication
admin:utils ntp auth symmetric-key disable
The List of NTP servers Configured:
0. All
1. 10.77.46.203
2. 10.77.32.92
q. press q to exit
Enter the selection for which to disable NTP authentication: 2
NTP authentication has been disabled on the particular server.
Restarting NTP
Example: utils ntp auth symmetric-key status - View status after NTP authentication is disabled
10.77.46.203 : NTP Authentication is disabled.
10.77.32.92 : NTP Authentication is disabled.
ind assid status conf reach auth condition last_event cnt
===========================================================
1 42767 9144 yes yes none falsetick reachable 4
2 42768 912a yes yes none falsetick sys_peer 2
Example: utils ntp auth symmetric-key status - View status of NTP authentication
admin:utils ntp auth symmetric-key status
10.77.32.92 : NTP authentication is failed. Please check the NTP authentication Key ID
and Symmetric Key entered is correct. To update, disable and reenable authentication for
this NTP server.
10.77.32.78 : NTP Authentication is disabled.
ind assid status conf reach auth condition last_event cnt
===========================================================
1 31609 c02c yes no bad reject 2
2 31610 803a yes no none reject sys_peer 3
utils ntp auth auto-key
utils ntp auth auto-key {enable | disable | status}
This command helps you enable or disable authentication of the selected NTP server. The authentication is
based on the client key. It also allows you to check the authentication status of the ntp servers.
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utils ntp auth auto-key
You can configure the PKI-based authentication with the IFF identity scheme on the NTP server only if you
enable common criteria mode on the Unified Communication Manager.
Note
You can enable either symmetric key or PKI-based NTP authentication on Unified Communications Manager.
If you try to enable the symmetric key on the PKI enabled server, the following warning message is displayed:
NTP authentication using Autokey is currently enabled and must be disabled before the symmetric key is
enabled. Use the command 'utils ntp auth auto-key disable' to disable NTP authentication, then retry this
command.
Warning
If you try to enable the Autokey on the symmetric key enabled server, the following warning message is
displayed:
NTP authentication using symmetric key is currently enabled and must be disabled before Autokey is enabled.
Use the command 'utils ntp auth symmetric-key disable' to disable NTP authentication, then retry this command.
Warning
NTP servers require ntp version 4 and the rpm version ntp-4.2.6p5-1.el6.x86_64.rpm and above.
Note
Syntax Description
DescriptionParameters
Choose one of the NTP servers from the list of available servers and enable it for authentication.enable
Choose one of the NTP servers from the list of PKI authentication enabled NTP servers and
disable authentication.
disable
Shows the authentication status of all the listed NTP servers.status
Usage Guidelines
While enabling NTP authentication, system prompts you to enter the IFF client key for authentication of an
NTP server. When the client key is uploaded successfully, it restarts the NTP service on the Unified
Communications Manager publisher node. Post that authentication is enabled between the Unified
Communications Manager and NTP server.
You can configure the NTP server authentication after you install or upgrade the Unified Communications
Manager.
Do not terminate the execution by pressing “Ctrl-C” key during the CLI execution.
Note
Requirements
Command privilege level:: Level 1 can execute all commands, Level 0 can execute only status command
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utils ntp auth auto-key
Allowed during upgrade: No
Applies to:: Unified Communications Manager
admin:utils ntp auth auto-key enable-Enable NTP authentication
1: 10.78.83.146
2: 10.77.46.203
3: 10.77.32.92
Select the server for which auto-key based NTP authentication is to be enabled (Enter q to
exit):2
Enter the IFF client key for the 10.77.46.203:
# ntpkey_iffpar_ccm203.3705887848
# Thu Jun 8 10:47:28 2017
-----BEGIN PRIVATE KEY-----
MIGzAgEAMIGoBgcqhkjOOAQBMIGcAkEA4r3EkDFdP05QSpzVpGHnZN3JgOkW0Ch9
erxLB7zSxrwNdnDIlWg5bUhZZWKZceQd/nyD6FLpZNFrpHnylkBUgQIVAJEjgjZM
r2aaMGSN5x2yUmhT4MqNAkBp2gkQNi8sluLre0YKyc+kdICiRkEK2jKwBETXs7Mh
aEd/c4DQnZkd5U9gco4v9zPpsfPOqftvymVyVmRyKX0NBAMCAQE=
-----END PRIVATE KEY-----
The Client key does not match the hostname of the selected NTP server. This could be because
a DNS server is not configured or the DNS entry for this host is not present.
Please verify the client key uploaded corresponds to the selected NTP server and that the
DNS configuration is correct.
Do you want to continue with this operation?<yes/no>:
Client key uploaded succesfully
Restarting NTP service.
Please run 'utils ntp auth auto-key status' to check the status of NTP authentication.
The above user warning prompt is not displayed, if the DNS server is able to resolve the hostname
of the selected NTP server and if it matches with the hostname in the client key provided.
Note
admin:utils ntp auth auto-key status - View status when NTP authentication is enabled
1.10.78.83.146 : NTP Authentication is disabled.
2.10.77.46.203 : NTP Authentication is enabled.
3.10.77.32.92 : NTP Authentication is disabled.
Select the server for which auto-key based NTP authentication details is to be displayed
(Enter q to exit):
2
NTP public certificate:
# ntpkey_RSA-SHA1cert_ccm-90.3708840303
# Wed Jul 12 14:55:03 2017
-----BEGIN CERTIFICATE-----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utils ntp auth auto-key
hDANBgkqhkiG9w0BAQUFAAOCAQEAttJbav0+qVPk9abAWlWcmhQUbjW58qrLE9A0
2ZvIvHKq2TyBAIxYcUSQQ3GXSwBDHKZUNSAzrFrTQ+vLFqFvoSH0o5EFruIdrwyn
zCD1OqNJXsCPsxyofSDuT/+pxvVxGXlcIpmDa2tieEUcdSvaGxol+ABhOO8YI6uf
bHNUCdjNSYbF6W0LMs643VSlNEUmBE4Tp+YWpLgbmXDXGa1wHlog5fZfnywk161J
n34asWwWmR467WADnPBfMJDWzU1GMceh1lXQ/gbYYX3+rpileAZF6x9Z/goexhNc
L4WyzBrlR7iueJ1wYdFZ5THXOat3bxWMWU4fDzqTWA7G9hpP6w==
-----END CERTIFICATE-----
Client Key:
# ntpkey_iffpar_ccm203.3705887848
# Thu Jun 8 10:47:28 2017
-----BEGIN PRIVATE KEY-----
MIGzAgEAMIGoBgcqhkjOOAQBMIGcAkEA4r3EkDFdP05QSpzVpGHnZN3JgOkW0Ch9
erxLB7zSxrwNdnDIlWg5bUhZZWKZceQd/nyD6FLpZNFrpHnylkBUgQIVAJEjgjZM
r2aaMGSN5x2yUmhT4MqNAkBp2gkQNi8sluLre0YKyc+kdICiRkEK2jKwBETXs7Mh
aEd/c4DQnZkd5U9gco4v9zPpsfPOqftvymVyVmRyKX0NBAMCAQE=
-----END PRIVATE KEY-----
admin:
admin:utils ntp auth auto-key disable-Disable NTP authentication
The List of NTP servers Configured:
1. 10.77.46.203
Enter the NTP server in which the authentication needs to be disabled(Enter q to exit): 1
NTP authentication has been disabled on 10.77.46.203
Restarting NTP
admin:
utils ntp server add
The command adds a maximum of five specified NTP servers.
utils ntp server add s1 [{s1s2s3s4s5}] [norestart]
Syntax Description
DescriptionParameters
Specifies the NTP servers.s1...
Causes the NTP service to not restart after you add the servers.norestart
Command Modes
Administrator (admin:)
Usage Guidelines
If you use norestart, an explicit restart of the NTP service is required for the changes to take effect.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager
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utils ntp server add
Example: Attempting to Add Servers with Incorrect Command Line Parameters
admin: admin:utils ntp server add s1 s2 s3 s4 s5 s6 s7 s8
Incorrect number of parameters entered for add
usage: utils ntp server add s1 [s2 s3 s4 s5] [norestart]
Example: Attempting to Add a Server Using norestart Without Specifying a Server
admin: utils ntp server add s1 s2 s3 s4 s5 s6 s7 s8
Incorrect number of parameters entered for add
usage: utils ntp server add s1 [s2 s3 s4 s5] [norestart]
Example: Adding servers without norestart
admin: utils ntp server add clock1.cisco.com clock2.cisco.com
clock1.cisco.com : added successfully.
clock2.cisco.com : added successfully.
Restarting NTP on the server.
Example: Adding Servers That Are Already Added, Without norestart
admin: utils ntp server add clock1.cisco.com clock2.cisco.com
clock1.cisco.com : [The host has already been added as an NTP server.]
clock2.cisco.com : [The host has already been added as an NTP server.]
Example: Adding Server to Self Without norestart
admin: utils ntp server add bglr-ccm26
bglr-ccm26 : [This server cannot be added as an NTP server.]
Example: Adding Inaccessible Server Without norestart
admin: utils ntp server add clock3.cisco.com
clock3.cisco.com : [ Inaccessible NTP server. Not added. ]
Example: Adding Servers with norestart
admin: utils ntp server add ntp01-syd.cisco.com ntp02-syd.cisco.com clock.cisco.com norestart
ntp01-syd.cisco.com : added successfully.
ntp02-syd.cisco.com : added successfully.
clock.cisco.com : added successfully.
The NTP service will need to be restarted for the changes to take effect.
Example: Adding Servers When Five Are Already Configured
admin:utils ntp server add clock3.cisco.com
The maximum permissible limit of 5 NTP servers is already configured.
utils ntp server delete
This command deletes NTP servers that are configured.
utils ntp server delete
Command Modes
Administrator (admin:)
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utils ntp server delete
Usage Guidelines
This command allows you to delete a configured Network Time Protocol (NTP) server or multiple NTP
servers. When you choose the server to delete, you are prompted to indicate if you want to restart the NTP
service. If you choose no, the NTP service does not get restarted after the server is deleted.
It is required to have at least 1 NTP server configured. Therefore, you cannot delete an NTP server if only
one is configured. If you select the option to delete all the NTP servers, the NTP servers are deleted in top
down order and the last NTP server on the list does not get deleted. The process is similar to the top down
order followed during utils ntp config or utils ntp status
Note
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager
Example: Deleting Servers with Incorrect Command Line Parameters
admin: utils ntp server delete clock1.cisco.com clock2.cisco.com
Incorrect number of optional parameters entered for delete
usage: utils ntp server delete
Example: Deleting Single Server with NTP Restart
admin: utils ntp server delete
1: clock1.cisco.com
2: clock2.cisco.com
3: ntp01-syd.cisco.com
4: ntp02-syd.cisco.com
5: clock.cisco.com
a: all
q: quit
Choice: 1
Restart NTP (y/n): y
clock1.cisco.com will be deleted from the list of configured NTP servers.
Continue (y/n)?y
clock1.cisco.com : deleted successfully.
Restarting NTP on the server.
Example: Deleting All Servers Without NTP Restart
admin: utils ntp server delete
1: clock1.cisco.com
2: clock2.cisco.com
3: ntp01-syd.cisco.com
4: ntp02-syd.cisco.com
5: clock.cisco.com
a: all
q: quit
Choice: a
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utils ntp server delete
Restart NTP (y/n): n
This will result in all the configured NTP servers being deleted.
Continue (y/n)?y
clock1.cisco.com : deleted successfully.
clock2.cisco.com : deleted successfully.
ntp01-syd.cisco.com : deleted successfully.
ntp02-syd.cisco.com : deleted successfully.
clock.cisco.com : [The NTP server was not deleted. At least one NTP server is required.]
The NTP service will need to be restarted for the changes to take effect.
Example: Deleting All Servers When No Servers Are Configured
admin: utils ntp server delete
There are no NTP servers configured to delete.
utils ntp config
This command displays the current configuration of the NTP client and server.
To avoid potential compatibility, accuracy, and network jitter problems, the external NTP servers that you
specify for the primary node should be NTP v4 (version 4). If you are using IPv6 addressing, external NTP
servers must be NTP v4.
Note
utils ntp config
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils ntp restart
This command restarts the NTP service.
utils ntp restart
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
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utils ntp config
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils ntp server list
This command lists all NTP servers.
utils ntp server list
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
utils ntp start
This command starts the NTP service if it is not already running.
You can not stop the NTP service from the command line interface. Use this command when the utils ntp
status command returns stopped.
Note
utils ntp start
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils ntp status
This command displays the current status of NTP.
utils ntp status
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utils ntp server list
Command Modes
Administrator (admin:)
Requirements
Command privilege level:
Allowed during upgrade:
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager.
utils os kerneldump
This command configures kerneldump to provide a kernel crash dumping mechanism. The kernel captures
the dump to the local disk, in case of a kernel crash.
The netdump commands have been removed from release 8.6(1) and have been replaced with the kerneldump
commands.
Note
utils os kerneldump {enable | disable}
Command Modes
Administrator (admin:)
Usage Guidelines
If a kernel crash occurs, the capture kernel dumps the core on the local disk of the server. The primary kernel
reserves 128MB of physical memory that the capture kernel uses to boot. The kerneldump uses the kexec
command to boot into a capture kernel whenever the kernel crashes.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
Example
admin: utils os kerneldump enable
***************WARNING*******************
Enabling kerneldump requires system reboot
Would you like to boot the machine (y/n):y
kerneldump enable operation succeeded
System going for a reboot
utils os kerneldump ssh
This command enables, disables, or displays the status of an external SSH server.
utils os kerneldump ssh {enable | disable | status}
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utils os kerneldump
Syntax Description
DescriptionParameters
Configures an external SSH server as a kerneldump server to kernel dumps.enable
Removes support of the external SSH server that is configured to collect kernel dumps.disable
Indicates whether an external SSH server is configured or not, to collect kernel dumps.status
Command Modes
Administrator (admin:)
Usage Guidelines
If external SSH server has the kerneldump service enabled and a kernel crash occurs, the capture kernel dumps
the core on the external server that is configured to collect the dump.
Enabling and disabling kerneldump require a system reboot for the changes to come into effect.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
Example
admin: utils os kerneldump ssh disable 10.77.31.60
Disabling kerneldump requires system reboot
Would you like to continue (y/n): y
kerneldump disable operation succeeded
System going for a reboot
utils os kerneldump status
This command provides the status of the kdump service.
utils os kerneldump status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils os secure
This command is used to specify the level of security provided by selinux.
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utils os kerneldump status
utils os secure {enforce | permissive | status}
Syntax Description
DescriptionParameters
enforce
permissive
status
Command Modes
Administrator (admin:)
Usage Guidelines
Note that selinux does not handle rate limiting. Rate limiting is handled by ipprefs and ip tables.
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
utils os secure dynamic-policies compile
This command generates the selinux policy module and type enforcement that resolves the recorded denials
under the dynamic policy.
utils os secure dynamic-policies compile policy name
Syntax Description
DescriptionParameters
Type the dynamic policy name under which the compilation of the selinux policy module and
type enforcement is done.
policy
name
Command Modes
Administrator (admin:)
Usage Guidelines
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
utils os secure dynamic-policies list
This command lists all the operating system dynamic policies with their statuses.
utils os secure dynamic-policies list
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utils os secure dynamic-policies compile
Command Modes
Administrator (admin:)
Usage Guidelines
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
utils os secure dynamic-policies load
This command loads the selinux policy module for the dynamic policy into selinux. This command applies
new rules into selinux that prevent the denials that are recorded under the dynamic policy from reoccurring.
utils os secure dynamic-policies load policy name
Syntax Description
DescriptionParameters
Type the dynamic policy name that has a generated selinux policy module, which is not loaded
into selinux..
policy
name
Command Modes
Administrator (admin:)
Usage Guidelines
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
utils os secure dynamic-policies remove
This command deletes all the data for the dynamic policy from the operating system. The data includes
unloading the policy module from selinux and deleting the generated policy module, type enforcements,
recorded denials, and delta logs.
utils os secure dynamic-policies remove policy name
Syntax Description
DescriptionParameters
Type the dynamic policy name that is unnecessary or no longer required.policy
name
Command Modes
Administrator (admin:)
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utils os secure dynamic-policies load
Usage Guidelines
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
utils os secure dynamic-policies show
This command displays the rules to be introduced by loading the generated selinux policy module of the
dynamic policy. Run this command after the successful compilation to verify that the rules to be loaded are
secure.
utils os secure dynamic-policies show policy name
Syntax Description
DescriptionParameters
Type the dynamic policy name for which you want to view the rules.policy
name
Command Modes
Administrator (admin:)
Usage Guidelines
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
utils os secure dynamic-policies start-recording
This command starts recording the selinux denials and organizes them under the new dynamic policy.
This command sets the system into the permissive mode.
The dynamic-policies are generated on a per-node basis. As a restriction, these policies cannot be exported
or imported. This restriction has the following advantages:
Prevent loading external and unsigned policy modules into selinux that may create security
vulnerabilities.
Prevent the transfer of policy modules between Unified Communications Manager clusters with
different configurations.
Note
utils os secure dynamic-policies start-recording policy name
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utils os secure dynamic-policies show
Syntax Description
DescriptionParameters
Type the dynamic policy name where the selinux denials and future policy data is to be organized.policy
name
Command Modes
Administrator (admin:)
Usage Guidelines
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
utils os secure dynamic-policies stop-recording
This command stops recording the selinux denials for the dynamic policy. This command switches the system
back to the original enforcement mode—either permissive mode or enforcing mode. This log generates a delta
log for all selinux denials that occurred between the start of the recording till it ends.
This command fails if the delta log has no new denials. Then, the dynamic policy is purged and you will have
to use this command again.
Note
utils os secure dynamic-policies stop-recording policy name
Syntax Description
DescriptionParameters
Type the dynamic policy name the recording of which you want to stop.policy
name
Command Modes
Administrator (admin:)
Usage Guidelines
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
utils PlatformWebAccess disable
Use this command to restrict the user sign-in to Cisco OS Administration and Disaster Recovery System
applications when SSO is enabled.
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Utils Commands
utils os secure dynamic-policies stop-recording
utils PlatformWebAccess disable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils PlatformWebAccess enable
Use this command to enable the user sign-in to Cisco OS Administration and Disaster Recovery System
applications.
utils PlatformWebAccess enable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils PlatformWebAccess status
Use this command to display the status of the web access of the system—whether the platform web access is
enabled or disabled for Cisco OS Administration and Disaster Recovery System applications.
utils PlatformWebAccess status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
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utils PlatformWebAccess enable
utils processCoreDumps disable
This command disables the process core dumps.
utils processCoreDumps disable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils processCoreDumps enable
This command enables the process core dumps.
utils processCoreDumps enable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils processCoreDumps status
This command provides the status of the kdump service.
utils processCoreDumps status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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utils processCoreDumps disable
utils remote_account create
This command creates a remote account.
utils remote_account create
Command Modes
Administrator (admin:)
Usage Guidelines
A remote account generates a pass phrase that allows Cisco Systems support personnel to get access to the
system for the specified life of the account.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils remote_account disable
This command allows you to disable a remote account.
utils remote_account disable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils remote_account enable
This command allows you to enable a remote account.
utils remote_account enable
Command Modes
Administrator (admin:)
Usage Guidelines
You can have only one remote account that is enabled at a time.
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utils remote_account create
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils remote_account status
This command allows you to check the status of a remote account.
utils remote_account status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils remotesyslog set protocol tcp
This command configures the protocol for communication with remote syslog server as TCP on the system.
Restart the node for changes to take effect.
utils remotesyslog set protocol tcp
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils remotesyslog set protocol udp
This command configures the protocol for communication with remote syslog server as UDP on the system.
Restart the node for changes to take effect.
utils remotesyslog set protocol udp
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Utils Commands
utils remote_account status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils remotesyslog set protocol tls
This command configures the protocol for communication with the remote syslog server as Transport Layer
Security (TLS) 1.2 on the system. TLS 1.2 enables Unified Communications Manager and IM and Presence
Service to establish a secure connection with syslog servers. This enables Unified Communications Manager
and IM and Presence Service to comply with Common Criteria guidelines.
Ensure that the syslog server supports TLS 1.2 protocols as a secure connection will be established only
if the syslog server supports TLS 1.2 protocols.
In Common Criteria Mode, strict host name verification is implemented. Hence, it is required to configure
the server with a fully qualified domain name (FQDN) which matches the certificate.
Note
Restart the node for the changes to take effect.
utils remotesyslog set protocol tls
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
A security certificate has to be uploaded from the syslog server to the tomcat trust store on Unified
Communications Manager and IM and Presence Service.
utils remotesyslog show protocol
This command shows whether the protocol for communication with remote syslog server is TCP or UDP on
the system.
utils remotesyslog show protocol
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Utils Commands
utils remotesyslog set protocol tls
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils reset_application_ui_administrator_name
This command resets the application user interface administrator name.
utils reset_application_ui_administrator_name
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils reset_application_ui_administrator_password
This command resets the application user interface administrator password.
For password changes on IM and Presence nodes, stop the Cisco Presence Engine service in all IM and
Presence nodes before resetting the administrator password. After the password reset, restart Cisco Presence
Engine service in all the nodes. Make sure that you perform this task during maintenance because you may
face presence issues when the PE is stopped. If you change the password from IM and Presence nodes, make
sure the new password is same as the current administrator password in Unified Communication Manager.
Note
utils reset_application_ui_administrator_password
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
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utils reset_application_ui_administrator_name
utils restore_application_ui_administrator_account
This command restores the application user interface administrator account.
utils restore_application_ui_administrator_account
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils rosters list limited
Run this command on the database publisher node to obtain a count of invalid watchers and invalid contacts.
The total counts display in the CLI.
Command Modes
Administrator (admin:)
Usage Guidelines
We recommend that you run this command only during a maintenance window. This command will list only
the count and no details of the invalid records. For details on the invalid records, try utils rosters list [ watchers
| contacts | full.
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: IM and Presence Service
utils rosters list full
Run this command on the database publisher node to write the details of all invalid watchers and invalid
contacts to a file. The command also displays the total counts in the CLI.
Command Modes
Administrator (admin:)
Usage Guidelines
We recommend that you run this command only during a maintenance window.
Requirements
Command privilege level: 4
Allowed during upgrade: No
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Utils Commands
utils restore_application_ui_administrator_account
Applies to: IM and Presence Service
utils rosters list watchers
Run this command on the database publisher node to write the details of all invalid watchers in the cluster to
a file. The total count of invalid contacts also displays in the CLI.
Command Modes
Administrator (admin:)
Usage Guidelines
We recommend that you run this command only during a maintenance windows. While executing, progress
is displayed in the CLI as well as in a log file.
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: IM and Presence Service
utils rosters list contacts
Run this command on the database publisher node to write the details of all invalid contacts in the cluster to
a file. The total count of invalid contacts also displays in CLI.
Command Modes
Administrator (admin:)
Usage Guidelines
We recommend that you run this command only during a maintenance window.
Requirements
Command privilege level: 4
Allowed during upgrade: No
Applies to: IM and Presence Service
utils rosters delete
Run this command on the database publisher node to delete all invalid watchers and invalid contacts in the
IM and Presence cluster.
Command Modes
Administrator (admin:)
Usage Guidelines
We recommend that you run this command only during a maintenance windows. While executing, progress
is displayed in the CLI as well as in a log file.
Requirements
Command privilege level: 4
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utils rosters list watchers
Allowed during upgrade: No
Applies to: IM and Presence Service
utils scheduled-task disable
This command disables the scheduled-task.
utils scheduled-task disable scheduled-task
Syntax Description
DescriptionParameters
Enter the name of the task that you need to disable.scheduled-task
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils scheduled-task enable
This command enables the scheduled-task.
utils scheduled-task enable scheduled-task
Syntax Description
DescriptionParameters
Enter the name of the task that you need to enable.scheduled-task
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils scheduled-task list
This command lists all the scheduled tasks.
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Utils Commands
utils scheduled-task disable
utils scheduled-task list
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils set urlpattern disable
This command disables the URL pattern and modifies the zzz20_product_profile.sh file. After the
URL pattern is disabled, this command appends the following line:
export TOMCAT_EXCLUDE_URLPATTERNS="/ucmuser"
utils set urlpattern disable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils set urlpattern enable
This command enables the URL pattern and modifies the zzz20_product_profile.sh file. After the
URL pattern is enabled, this command appends the following line:
export TOMCAT_EXCLUDE_URLPATTERNS=""
utils set urlpattern enable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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utils set urlpattern disable
utils service
This command activates, deactivates, starts, stops, or restarts a service.
utils service {activate | deactivate | start | stop | restart} service_name
Syntax Description
DescriptionParameters
Represents the name of the service you want to affect, for example:
System NTP
System SSH
Service Manager
A Cisco DB
Cisco Database Layer Monitor
Cisco Unified Serviceability
This list is not exhaustive. For a full list of services for the node enter the command: utils
service list
If you want to restart the Cisco Tomcat service for standalone Cisco Prime
License Manager, execute the following command or reboot the server: utils
service restart Cisco Prime LM Server.
Note
service_name
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils service list
This command retrieves a list of all services.
utils service list [page]
Syntax Description
DescriptionParameters
Displays the output one page at a time.[page]
Command Modes
Administrator (admin:)
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utils service
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager and IM and Presence Service on Unified Communications
Manager
utils service auto-restart
This command starts or stops a specified service.
utils service auto-restart {enable | disable | show}
service-name
Syntax Description
DescriptionParameters
Starts auto-restart.enable
Stops auto-restart.disable
Shows the status of a service.show
Represents the name of the service
that you want to start, stop, or
show:
System NTP
System SSH
Service Manager
A Cisco DB
Cisco Tomcat
Cisco Database Layer Monitor
Cisco Unified Serviceability
service-name
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
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utils service auto-restart
utils service start
This command starts a service.
utils service start
Syntax Description
DescriptionParameters
Enter the name of a service, which can consist of multiple words.service
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service onUnified Communications Manager,
and Cisco Unity Connection
utils service stop
This command stops a service.
utils service stop
Syntax Description
DescriptionParameters
Enter the name of a service, which can consist of multiple words.service
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service onUnified Communications Manager,
and Cisco Unity Connection
utils snmp config 1/2c community-string
This interactive command adds, deletes, lists or updates a community string.
utils snmp config 1/2c community-string {add | delete | list | update}
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utils service start
Syntax Description
DescriptionParameters
Adds a new community string.add
Deletes a community string.delete
Lists all community strings.list
Updates a community string.update
Command Modes
Administrator (admin:)
Usage Guidelines
The system prompts you for the parameters.
The SNMP Master Agent service is restarted for configuration changes to take effect. Do not abort command
after execution until restart is complete. If the command is aborted during service restart, verify service status
of “SNMP Master Agent” by using utils service list. If service is down, start it by using utils service
start SNMP Master Agent
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils snmp config 1/2c inform
This interactive command adds, deletes, lists or updates inform notification destinations.
utils snmp config 1/2c inform {add | delete | list | update}
Syntax Description
DescriptionParameters
Adds a notification destination.add
Deletes a notification destination.delete
Lists all notification destinations.list
Updates a notification destination.update
Command Modes
Administrator (admin:)
Requirements
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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utils snmp config 1/2c inform
utils snmp config 1/2c trap
This interactive command affects trap notifications.
utils snmp config 1/2c trap {add | delete | list | update}
Syntax Description
DescriptionParameters
Adds a new v1/2c trap notification destination associated with a configured v1/2c community
string.
add
Deletes the configuration information for an existing v1/2c trap notification destination.delete
Lists the v1/2c trap notifications currently configured.list
Updates configuration information for an existing v1/2c trap notification destination.update
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
utils snmp config 3 inform
This interactive command affects the v3 inform notification.
utils snmp config 3 inform {add | delete | list | update}
Syntax Description
DescriptionParameters
Adds a new v3 inform notification destination associated with a configured v3 username.add
Deletes the configuration information for an existing v3 inform notification destination.delete
Lists the v3 inform notifications currently configured.list
Updates configuration information for an existing v3 inform notification destination.update
Command Modes
Administrator (admin:)
Usage Guidelines
The system prompts you for the parameters.
The SNMP Master Agent service is restarted for configuration changes to take effect. Do not abort command
after execution until restart is complete. If the command is aborted during service restart, verify service status
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utils snmp config 1/2c trap
of “SNMP Master Agent” by using utils service list. If service is down, start it by using utils service
start SNMP Master Agent
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils snmp config mib2
This interactive command affects the Mib2 configuration information.
utils snmp config mib2 {add | delete | list | update}
Syntax Description
DescriptionParameters
Adds the Mib2 configuration information.add
Deletes the Mib2 configuration information.delete
Lists the Mib2 configuration information.list
Updates the Mib2 configuration information.update
Command Modes
Administrator (admin:)
Usage Guidelines
The system prompts you for the parameters.
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils snmp config 3 trap
This interactive command affects trap notifications.
utils snmp config 3 trap {add | delete | list | update}
Syntax Description
DescriptionParameters
Adds a new v3 trap notification destination associated with a configured v3 username.add
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utils snmp config mib2
DescriptionParameters
Deletes the configuration information for an existing v 3 trap notification destination.delete
Lists the v3 trap notifications currently configured.list
Updates configuration information for an existing v3 trap notification destination.update
Command Modes
Administrator (admin:)
Usage Guidelines
The system prompts you for the parameters.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils snmp config 3 user
This interactive command affects v3 user configuration.
utils snmp config 3 user {add | delete | list | update}
Syntax Description
DescriptionParameters
Adds a new v3 user with the v3 authentication and privacy passwords.add
Deletes the configuration information for an existing v3 user.delete
Lists the v3 users currently configured.list
Updates configuration information for an existing v3 user.update
Command Modes
Administrator (admin:)
Usage Guidelines
The system prompts you for the parameters.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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utils snmp config 3 user
utils snmp get
This interactive command gets the SNMP data using the specified version for the specified MIB OID.
utils snmp get version
Syntax Description
DescriptionParameters
Specifies the SNMP version.
Possible values include 1, 2c or 3.
version
Specifies the SNMP community
string.
community
Specifies the IPv4/IPv6 address of
the server. Enter 127.0.0.0 to
specify the local host. You can
enter the IPv4/IPv6 address of
another node in the cluster to run
the command on that node.
ip-address
Specifies the SNMP Object ID
(OID) to get.
object
Specifies a file in which to save the
command output.
file
Command Modes
Administrator (admin:)
Usage Guidelines
If you run the command on a specific OID (leaf) in the MIB, you get the value of the MIB. For example to
get the system uptime: iso.3.6.1.2.1.25.1.1.0 = Timeticks: (19836825) 2 days, 7:06:08.25
If you provide the IPv4/IPv6 address of a remote host, the command gets executed on the remote host.
The IPv4/IPv6 address is required. You cannot use a domain name.
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils snmp get 1
This command gets the SNMP data using version 1 for the specified MIB OID.
utils snmp get 1 version
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utils snmp get
Syntax Description
DescriptionParameters
Specifies the SNMP version. Possible values include 1, 2c or 3.version
Specifies the SNMP community string.community
Specifies the IPv4/IPv6 address of the server. Enter 127.0.0.0 to specify the local host. You can
enter the IPv4/IPv6 address of another node in the cluster to run the command on that node.
ip-address
Specifies the SNMP Object ID (OID) to get.object
Specifies a file in which to save the command output.file
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils snmp get 2c
This command gets the SNMP data using version 2c for the specified MIB OID.
utils snmp get 2c version
Syntax Description
DescriptionParameters
Specifies the SNMP version. Possible values include 1, 2c or 3.version
Specifies the SNMP community string.community
Specifies the IPv4/IPv6 address of the server. Enter 127.0.0.0 to specify the local host. You can
enter the IPv4/IPv6 address of another node in the cluster to run the command on that node.
ip-address
Specifies the SNMP Object ID (OID) to get.object
Specifies a file in which to save the command output.file
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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utils snmp get 2c
utils snmp get 3
This command gets the SNMP data for the specified MIB OID.
utils snmp get 3 version
Syntax Description
DescriptionParameters
Specifies the SNMP version. Possible values include 1, 2c or 3.version
Specifies the SNMP community string.community
Specifies the IPv4/IPv6 address of the server. Enter 127.0.0.0 to specify the local host. You can
enter the IPv4/IPv6 address of another node in the cluster to run the command on that node.
ip-address
Specifies the SNMP Object ID (OID) to get.object
Specifies a file in which to save the command output.file
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils snmp hardware-agents
This command affects the SNMP agents on the server.
utils snmp hardware-agents {status | start | stop | restart}
Syntax Description
DescriptionParameters
Displays the status of the SNMP agents provided by the vendor of the hardware.
Only agents that provide status get displayed by this command. Not all hardware
agents provide status.
Note
status
Stops all SNMP agents provided by the hardware vendor.stop
Restarts all of the SNMP agents provided by the vendor of the hardware.restart
Starts all of the SNMP agents provided by the vendor of the hardware.start
Command Modes
Administrator (admin:)
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utils snmp get 3
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils snmp test
This command sends sample alarms to local syslog and remote syslog.
utils snmp test
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
Example
admin: admin:utils snmp test
Service Manager is running
Test SNMP Trap starts with Local Host Name, Specify a Remote Sever Name to test Remote
Syslog
TestAlarmInformational sent [Returncode=0]
TestAlarmEmergency sent [Returncode=0]
TestAlarmAlert sent [returncode=0]
TestAlarmCritical sent [Returncode=0]
TestAlarmDebug sent [Returncode=0]
TestAlarmNotice sent [Returncode=0]
TestAlarmWarning sent [Returncode=0]
TestAlarmError sent [Returncode=0]
TestAlarmWindows sent [Returncode=0]
Message from syslogd@ipcbu-plat44 at Sat Jul 17 03:56:11 2010 ...
ipcbu-plat44 local7 0 : 1: ipcbu-plat44.blr.eng: Jul 16 2010 22:26:11.53 UTC :
%UC_-0-TestAlarmEmergency: %[AppID=Cisco CallManager][ClusterID=][NodeID=ipcbu-plat44]:
Testing EMERGENCY_ALARM
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utils snmp test
utils snmp walk
This interactive command command walks through the SNMP MIB using the specified version, starting with
the specified OID.
utils snmp walk version
Syntax Description
DescriptionParameters
Specifies the SNMP version. Possible values include 1, 2c or 3.version
Specifies the SNMP community string.community
Specifies the IPv4/IPv6 address of the server. Enter 127.0.0.0 to specify the local host. You can
enter the IPv4/IPv6 address of another node in the cluster to run the command on that node.
ip-address
Specifies the SNMP Object ID (OID) to walkobject
Specifies a file in which to save the command output.file
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
Example
For the below example, community string is created using the utils snmp config 1/2c
community-string command.
admin:utils snmp walk 1
ctrl-c: To quit the input.
Enter the community string:: public
Enter the ip address of the Server, use 127.0.0.1 for localhost.
Note that you need to provide the IP address, not the hostname.:: <enter the IP address of
your server>
The Object ID (OID):: iso.3.6.1.2.1.1.1.0
Enter parameter as "file" to log the output to a file. [nofile]::
This command may temporarily impact CPU performance.
Continue (y/n)?y
SNMPv2-MIB::sysDescr.0 = STRING: Linux release:3.10.0-1062.18.1.el7.x86_64 machine:x86_64
#####################################################################################################
utils snmp walk 2c -> same as utils snmp walk 1
#####################################################################################################
For the below example, user is created using
utils snmp config 3 user add
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utils snmp walk
utils snmp walk 3
admin:utils snmp walk 3
ctrl-c: To quit the input.
Enter the user name:: test
Enter the authentication protocol [SHA]:: SHA
Enter the authentication protocol pass phrase:: ********
Enter the privacy protocol [AES128]:: AES128
Enter the privacy protocol pass phrase:: ********
Enter the ip address of the Server, use 127.0.0.1 for localhost.
Note that you need to provide the IP address, not the hostname.:: <enter the IP address of
your server>
The Object ID (OID):: iso.3.6.1.2.1.1.1.0
Enter parameter as "file" to log the output to a file. [nofile]::
This command may temporarily impact CPU performance.
Continue (y/n)?y
SNMPv2-MIB::sysDescr.0 = STRING: Linux release:3.10.0-1062.18.1.el7.x86_64 machine:x86_64
utils snmp walk 1
This interactive command walks through the SNMP MIB using SNMP version 1 starting with the specified
OID
utils snmp walk 1 version
Syntax Description
DescriptionParameters
Specifies the SNMP version. Possible values include 1, 2c or 3.version
Specifies the SNMP community string.community
Specifies the IPv4/IPv6 address of the server. Enter 127.0.0.0 to specify the local host. You can
enter the IPv4/IPv6 address of another node in the cluster to run the command on that node.
ip-address
Specifies the SNMP Object ID (OID) to walkobject
Specifies a file in which to save the command output.file
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
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utils snmp walk 1
utils snmp walk 2c
This interactive command walks through the SNMP MIB using SNMP version 2c starting with the specified
OID.
utils snmp walk 2c version
Syntax Description
DescriptionParameters
Specifies the SNMP version. Possible values include 1, 2c or 3.version
Specifies the SNMP community string.community
Specifies the IPv4/IPv6 address of the server. Enter 127.0.0.0 to specify the local host. You can
enter the IPv4/IPv6 address of another node in the cluster to run the command on that node.
ip-address
Specifies the SNMP Object ID (OID) to walkobject
Specifies a file in which to save the command output.file
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils snmp walk 3
This interactive command walks through the SNMP MIB starting with the specified OID.
utils snmp walk 3 version
Syntax Description
DescriptionParameters
Specifies the SNMP version. Possible values include 1, 2c or 3.version
Specifies the SNMP community string.community
Specifies the SNMP Object ID (OID) to walkobject
Specifies the IPv4/IPv6 address of the server. Enter 127.0.0.0 to specify the local host. You can
enter the IPv4/IPv6 address of another node in the cluster to run the command on that node.
ip-address
Specifies a file in which to save the command output.file
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utils snmp walk 2c
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils soap realtimeservice test
This command executes a number of test cases on the remote server.
utils soap realtimeservice test [remote-ip]remote-httpsremote https-password
Syntax Description
DescriptionParameters
Specifies the IP address of the server under test.remote-ip
Specifies a username with access to the SOAP API.remote-https-user
Specifies the password for the account with SOAP API access.r emote-https-password
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils sso
This command provides information about SAML SSO authentication.
utils sso {enable | disable | status}
Syntax Description
DescriptionParameters
Provides the location in Cisco Unified CM Administration where you can enable SAML SSO.enable
Disables SAML SSO based authentication.disable
Provides the status of SAML SSO.status
Command Modes
Administrator (admin:)
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utils soap realtimeservice test
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
Example
Admin: utils sso enable
*** W A R N I N G ***
SSO cannot be enabled using CLI command
=======================================================
To enable Cluster wide SAML SSO please access
Cisco Unified CM Administration Page->System->SAML Single Sign On
=======================================================
utils sso recovery-url
This command enables or disables recovery URL for SAML SSO based authentication.
utils sso recovery-url {enable | disable}
Syntax Description
DescriptionParameters
Enables recovery URL for SAML SSO based authentication.enable
Disables recovery URL for SAML SSO based authentication.disable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils system restart
This command allows you to restart the system on the same partition.
utils system restart
Command Modes
Administrator (admin:)
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utils sso recovery-url
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils system shutdown
This command allows you to shut down the system.
utils system shutdown
Command Modes
Administrator (admin:)
Usage Guidelines
This command has a five-minute timeout. If the system does not shut down within five minutes, the command
gives you the option of doing a forced shutdown.
If the server is forced to shutdown and restart from your virtual machine, the file system may become corrupted.
Caution
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils system switch-version
This command allows you to restart the system on the inactive partition.
utils system switch-version
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
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utils system shutdown
utils system boot
This command redirects where the system boot output gets sent.
utils system boot {console | serial}
Syntax Description
DescriptionParameters
Redirects the system boot output to the console.console
Redirects the system boot output to the COM1 (serial port 1).serial
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager and Cisco Unity Connection
utils system upgrade
This command allows you to install upgrades and Cisco Option (COP) files from both local and remote
directories.
utils system upgrade {initiate | cancel | status}
Syntax Description
DescriptionParameters
Cancels the active upgrade.cancel
Starts a new upgrade wizard or assumes control of an existing upgrade
wizard. The wizard prompts you for the location of the upgrade file from
the source.
initiate
Displays the status of an upgrade.status
Command Modes
Administrator (admin:)
Usage Guidelines
The wizard prompts you to enter information about your upgrade:
Credentials Information―Make sure that you have the credentials of the server on which the upgrade
image is saved. If you are not upgrading the Unified Communications Manager publisher node, and you
have previously upgrade this node, you can use download credentials from the publisher node. The default
value of the Use download credentials from Publisher is yes.
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utils system boot
You can use download credentials from the publisher node only when you upgrade
individual cluster node. This option is not applicable for cluster-wide upgrade.
Note
Upgrade file source―Enter the location for the server where your upgrade file is saved. You can upgrade
from a local source(CD or DVD), or you can use FTP or SFTP to download a remote upgrade file, or if
you want to resume an upgrade after a cancel operation, you can use the previously downloaded upgrade
file through the local image source option.
Continue with upgrade after download―You must indicate whether you want the upgrade to proceed
automatically once the upgrade file is downloaded (the default value is yes). If you choose to upgrade
automatically, no checksum or SHA details get displayed. If you set the value of to yes or no, the setting
remains in the system.
Version switching―You must indicate whether you want to switch to the new version automatically
once the upgrade completes (the default value is no). If you enter yes, the system switches to the new
version and reboots automatically after the upgrade completes. If you set the value to yes or no, the
setting remains in the system.
Requirements
Command privilege level: 0
Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager,
Cisco Unity Connection.
If a cluster upgrade is in progress, and another upgrade is initiated using CLI, then the following message is
displayed:
A cluster upgrade is in progress. You can check the status of the cluster upgrade using the
CLI or GUI of the CUCM Publisher.
Note
Example:
admin:utils system upgrade initiate
Warning: Do not close this window without first canceling the upgrade.
Warning: A cluster upgrade is in progress. You can check the status of the cluster upgrade
using the CLI or GUI of the CUCM Publisher.
Use download credentials from Publisher(yes/no)[yes]:no
Source:
1) Remote Filesystem via SFTP
2) Remote Filesystem via FTP
3) Local DVD/CD
4) Local Image<UCSInstall_UCOS_12.5.0.98000-889.iso>
q) quit
Please select an option (1 - 4 or "q" ): 4
Please enter SMTP Host Server (optional):
Checking for valid upgrades.
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utils system upgrade
Please wait...
Available options and upgrades in "upgrade" directory:
1) UCSInstall_UCOS_12.5.0.98000-338.iso
q) quit
Please select an option (1 - 1 or "q" ): 1
Accessing the file.
Please wait...
Validating the file...
A system reboot is required when the upgrade process completes or is canceled.
This will ensure services affected by the upgrade process are functioning properly.
Downloaded: UCSInstall_UCOS_12.5.0.98000-338.iso
File version: 12.5.0.98000-338
File checksum : (MD5): 8f:ce:0b:12:6b:d5:6f:d5:fd:25:d9:aa:12:d0:d5:30
(SHA512):
84ac0fd21723173ae89f1c01926a0852f46941c1785ae8e55dc8eb426dd9fb42fdc1ce07e0c9e3ac7bb01a4f7812f239fc38390dc2bc44d5161ebf13617c3050
Automatically switch versions if the upgrade is successful (yes/no): yes
Start installation (yes/no): yes
Example:
admin:utils system upgrade initiate
Warning: Do not close this window without first canceling the upgrade.
Use download credentials from Publisher (yes/no) [yes]:yes
Using publisher setting
Checking for valid upgrades. Please wait...
Available options and upgrades in "10.65.104.39:/var/sftp/uploads":
1.dp-ffr.3-1-7.NL.k3.cop q) quit
Please select an option (1 - 1 or "q" ):
Example:
admin:utils system upgrade initiate
Warning: Do not close this window without first canceling the upgrade.
Use download credentials from Publisher(yes/no)[yes]:no
Source:
1) Remote Filesystem via SFTP
2) Remote Filesystem via FTP
3) Local DVD/CD
4) Local Image<UCSInstall_UCOS_12.5.0.98000-889.iso>
q) quit
Please select an option (1 - 4 or "q" ): 4
Please enter SMTP Host Server (optional):
Continue with upgrade after download (yes/no) [yes]:
switch-version server after upgrade (yes/no) [no]
Checking for valid upgrades.
Please wait...
Available options and upgrades in "upgrade" directory:
1) UCSInstall_UCOS_12.5.0.98000-338.iso
q) quit
Please select an option (1 - 1 or "q" ): 1
Accessing the file.
Please wait...
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utils system upgrade
Validating the file...
A system reboot is required when the upgrade process completes or is canceled.
This will ensure services affected by the upgrade process are functioning properly.
Downloaded: UCSInstall_UCOS_12.5.0.98000-338.iso
File version: 12.5.0.98000-338
Automatically switch versions if the upgrade is successful (yes/no): yes
Start installation (yes/no): yes
utils system upgrade cluster
This command allows you to install upgrades for cluster nodes (Unified Communications Manager and IM
and Presence) and Cisco Option Package (COP) files from both local and remote directories.
utils system upgrade cluster {initiate | cancel | status}
Syntax Description
DescriptionParameters
Cancels the active upgrade.cancel
Starts a new upgrade wizard or assumes control of an existing cluster
upgrade wizard.
This option allows you to perform a cluster-wide upgrade from the
Unified Communications Manager publisher.
This option is available only for the Unified Communications Manager
publisher and not for the Unified Communications Manager subscriber
or IM and Presence nodes.
initiate
Displays the status of an upgrade for each node in the cluster with the
following fields:
Node—The hostname of the node.
Role—The role of the node.
Step—The current Step number or the Total number of steps to be
executed for upgrade completion.
Description—The current component which is currently upgrading
for the particular node.
Historical Time—The amount of time taken to complete the current
component/step for the respective node based on previous
clusterwide upgrade runs.
Elapsed Time—The amount of time that passes from the start of
the current component/step to its finish for the respective node.
status
Command Modes
Administrator (admin:)
Usage Guidelines
The wizard prompts you to enter information about your upgrade:
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utils system upgrade cluster
Credentials Information―Make sure that you have the credentials of the server on which the upgrade
image is saved.
Upgrade file source―Enter the location for the server where your upgrade file is saved. You can upgrade
from a local source(CD or DVD), or you can use FTP or SFTP to download a remote upgrade file, or if
you want to resume an upgrade after a cancel operation, you can use the previously downloaded upgrade
file through the local image source option.
Continue with upgrade after download―You must indicate whether you want the upgrade to proceed
automatically once the upgrade file is downloaded (the default value is yes). If you choose to upgrade
automatically, no checksum or SHA details get displayed. If you set the value of to yes or no, the setting
remains in the system.
Version switching―You must indicate whether you want to switch to the new version automatically
once the upgrade completes (the default value is no). If you enter yes, the system switches to the new
version and reboots automatically after the upgrade completes. If you set the value to yes or no, the
setting remains in the system.
Requirements
Command privilege level: 0
Applies to: Unified Communications Manager on Unified Communications Manager.
If a single-node upgrade is in progress, and a cluster upgrade is initiated, then, the following message is
displayed:
failed (Local upgrade is in progress.)
If a single-node upgrade is in progress in Unified Communication Manager publisher, either using CLI or
User Interface, if you initiate a cluster upgrade using CLI, then the following message is displayed:
A Single-node upgrade is in progress. You can cancel the upgrade to initiate Cluster upgrade.
If a cluster upgrade session is in progress in Unified Communication Manager publisher either using User
Interface or CLI, if you initiate another cluster session using CLI, then the following message is displayed:
Another user session is currently configuring a cluster upgrade. Assume control (yes/no):
yes
Note
Example:
admin:utils system upgrade cluster initiate
Warning: Do not close this window without first canceling the upgrade.
Source:
1) Remote Filesystem via SFTP
2) Remote Filesystem via FTP
3) Local DVD/CD
4) Local Image<None>
q) quit
Please select an option (1 - 4 or "q" ): 1Directory [/home/image/BOTH]:
Server [10.65.104.19]:
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utils system upgrade cluster
User Name [image]:
Password [******]:
Please enter SMTP Host Server (optional):
Continue with upgrade after download (yes/no) [no]:
Switch-version cluster after upgrade [valid only for ISO] (yes/no) [no]:
Checking for valid upgrades. Please wait...
Available CUCM options and upgrades in "10.65.104.19:/home/image/BOTH":
1) UCSInstall_UCOS_12.5.0.98000-541.iso
2) UCSInstall_UCOS_UNRST_12.5.0.98000-541.iso
3) ciscocm.free_common_space_v1.1.cop
4) ciscocm.migrate-export-v1.20.cop.sgn
q) quit
Please select an option (1 - 4 or "q" ): 1
Available IMP options and upgrades in "10.65.104.19:/home/image/BOTH":
1) UCSInstall_CUP_12.5.0.98000-661.iso
2) UCSInstall_CUP_UNRST_12.5.0.98000-661.iso
3) ciscocm.free_common_space_v1.1.cop
4) ciscocm.migrate-export-v1.20.cop.sgn
q) quit
Please select an option (1 - 4 or "q" ): 1
Processing the cluster wide download ...
UCM1-PUB.ciscoctg.com Downloading..287mb
UCM1-SUB-1B.ciscoctg.com Downloading..115mb
UCM1-SUB-1A.ciscoctg.com Downloading..347mb
IMP1-SUB-1B.ciscoctg.com failed (Local upgrade is in progress.)
UCM1-SUB-2B.ciscoctg.com Downloading..490mb
IMP1-PUB.ciscoctg.com Downloading..55mb
UCM1-SUB-2A.ciscoctg.com failed
Exiting upgrade command. Please wait...
Example:
admin:utils system upgrade cluster initiate
Warning: Do not close this window without first canceling the upgrade.
Cluster upgrade is in progress. You may not take over the installation.
Source:
1) Remote Filesystem via SFTP
2) Remote Filesystem via FTP
3) Local DVD/CD
4) Local Image <UCSInstall_UCOS_12.5.0.98000-569.iso>
q) quit
Please select an option (1 - 4 or "q" ): 4
Please enter SMTP Host Server (optional):
Continue with upgrade after download (yes/no) [no]: no
Switch-version cluster after upgrade [valid only for ISO] (yes/no) [no]: no
Checking for valid upgrades. Please wait...
Available CUCM options and upgrades in "upgrade" directory:
1) UCSInstall_UCOS_12.5.0.98000-569.iso
q) quit
Please select an option (1 - 1 or "q" ): 1
Available IMP options and upgrades in "upgrade" directory:
1) UCSInstall_CUP_12.5.0.98000-695.iso
q) quit
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utils system upgrade cluster
Please select an option (1 - 1 or "q" ): 1
Processing the cluster wide download ...
UCM1-SUB-1B.ciscoctg.com Download complete
UCM1-SUB-2A.ciscoctg.com Download complete
IMP1-SUB-1B.ciscoctg.com Download complete
UCM1-SUB-1A.ciscoctg.com Download complete
UCM1-PUB.ciscoctg.com Download complete
UCM1-SUB-2B.ciscoctg.com Download complete
IMP1-PUB.ciscoctg.com Download complete
Cluster wide Download complete
A system reboot is required when the upgrade process is complete or cancelled.
This will ensure the services affected by the upgrade process are functioning properly
Downloaded UCM Image: UCSInstall_UCOS_12.5.0.98000-569.iso
File version: 12.5.0.98000-569
File checksum : (MD5): 66:93:bc:4d:c5:ae:19:34:72:77:96:5a:be:1a:28:3d
(SHA512): fdaab4a67072528927a2a6c9600b761e086af4894ac0b
85221e731fea864567674f6ac2c806fb2a8a05d
fe31485ef92ca63f8f4d37448d30715c79bf2738dfd2
Downloaded IMP Image: UCSInstall_CUP_12.5.0.98000-695.iso
File version: 12.5.0.98000-695
File checksum : (MD5): 9e:f3:4e:e0:49:e3:c5:44:16:a5:f9:0e:8d:d5:a7:36
(SHA512): 57393dd5e70d43137d5ffb906fd815097f66a5a33e1fc
24bf4b6ed86894a6e0794f5f2165bc8395d2217
e24ae0b05b4d168b52ae480e5c9f7a29b7170f2ed92a
The IMP servers in the cluster must be rebooted after Unified CM publisher is switched
to the new version,even IF IMP servers are not being being upgraded
Automatically switch versions if the upgrade is successful (yes/no): no
Start installation (yes/no): yes
Cluster-wide upgrade has been initiated...
Node Role Step Description Historical time Elapsed
to complete Time
Ucm_Pub1 CUCM Publisher 1/15 Installing 1:37:13 00:07:14
IM&P_Pub1 IM&P Publisher 0/15 Waiting on Pub 1:20:13
Ucm_Sub1 CUCM Subscriber 0/15 Waiting on Pub 1:37:13
Cluster None overall Overall upgrade 4:34:26 00:07:14
utils system enableAdministration
Configuration changes are not permitted during an upgrade; however, you can use this command to enable
emergency provisioning during an upgrade.
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utils system enableAdministration
Once you begin the upgrade process, configuration changes are not permitted until the upgrade is complete
and you have performed all of the post-upgrade tasks. Configuration changes include:
changes made through any of the Unified Communications Manager or IM and Presence Service graphical
user interfaces (GUI), the command line interface (CLI), or the AXL API
LDAP synchronizations, including incremental synchronizations that are pushed to Unified
Communications Manager from an Oracle LDAP
automated jobs
devices attempting to autoregister
Any configuration changes that you make during an upgrade may be lost, and some configuration changes
can cause the upgrade to fail.
Caution
utils system enableAdministration
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1 and 4
utils update dst
This command updates the daylight saving time (DST) rules for the current year.
utils update dst
Command Modes
Administrator (admin:)
Usage Guidelines
This command takes a backup of the existing DST rules file and creates a new DST rules file for the current
year.
Restart the phones after you execute the command. Not restarting the phones results in wrong DST start and
stop dates.
Caution
Requirements
Command privilege level: 0
Allowed during upgrade: No
Applies to Unified Communications Manager and IM and Presence Service.
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utils update dst
utils users validate
This command checks user records across all nodes and clusters in the deployment to identify duplicate or
invalid userid or directory URI values.
utils users validate {all | userid | uri}
Syntax Description
DescriptionParameters
Validate the userid and directory URI values for all users in the nodes and clusters.all
Validate the userid value for all users in the nodes and clusters.userid
Validate the directory URI value for all users in the nodes and clusters.uri
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: IM and Presence Service on Unified Communications Manager
utils vmtools refresh
This command refreshes the currently installed VMware Tools to the latest version that is prescribed by the
ESXi host for that VM.
After the initial reboot, VMware Tools are in the running state. When you upgrade to a newer version of
VMware Tools, selinux may initially block the installation. In this case, the system still allows VMware Tools
to install, but a new dynamic policy is generated to suppress any additional selinux blockage. You can view
the new dynamic policy with the utils os secure dynamic-policies list command. For more information, see
the utils os secure dynamic-policies CLI command.
Note
This is applicable for native vmtools.
Note
utils vmtools refresh
Command Modes
Administrator (admin:)
Usage Guidelines
To update the current version of the VMware Tools, select Guest > Install/Upgrade VMWare Tools >
Interactive Tools Upgrade.
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utils users validate
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection.
Example
admin:utils vmtools refresh
VMware Tools match host. Upgrade allowed, though not required.
*** W A R N I N G ***
Running this command will update your current version of VMware Tools
to the latest version prescribed by the ESXi host on which this VM is
running. The tools install will cause your system to reboot twice.
utils vmtools status
This command displays the type and the version of currently installed VMware Tools.
utils vmtools status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils vmtools switch open
This command uninstalls the currently installed native VMware Tools and installs the open VMware Tools.
utils vmtools switch open
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
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utils vmtools status
utils vmtools switch native
This command uninstalls the currently installed open VMware Tools and installs the native VMware Tools.
utils vmtools switch native
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils system boot status
This command shows the location where the system boot messages are to be sent. The location is either console
or serial port one.
utils system boot status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 0
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
Cisco Unity Connection
utils system upgrade dataexport initiate
This command exports the nodes configuration and user data to a remote SFTP server, for use in a later fresh
install with data import.
utils system upgrade dataexport initiate
Syntax Description
DescriptionParameters
Remote directoryExport Data Directory
Remote SFTPRemote Server Name or IP
Username of remote serverRemote Server Login ID
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utils vmtools switch native
DescriptionParameters
Password for remote serverRemote Server Password
Destination hostnameNew Hostname
Destination IPNew IP Address
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
This command should be executed on Publisher first followed by all subscriber nodes in the cluster. Same
SFTP Remote server details should be configured for all nodes in the cluster.
Note
utils system upgrade dataexport status
This command displays the status of the dataexport operation for this cluster node.
utils system upgrade dataexport status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils system upgrade dataexport cancel
This command cancels the ongoing dataexport operation.
utils system upgrade dataexport cancel
Command Modes
Administrator (admin:)
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utils system upgrade dataexport status
Requirements
Command privilege level: 1
Allowed during upgrade: Yes
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
utils ucmgmt agent disable
This command will disable the agent, stop it from running, and prevent it from restarting.
utils ucmgmt agent disable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Unity Connection
Example
admin:utils ucmgmt agent disable
Stopping cloud_agent (via systemctl): [ OK ]
utils ucmgmt agent enable
This command will start the agent and enable the watchdog process to ensure that it is running.
utils ucmgmt agent enable
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Cisco Unity Connection
Example
admin:utils ucmgmt agent enable
Agent watchdog activated.
Agent will start up shortly(~ 5 minutes).
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utils ucmgmt agent disable
utils ucmgmt agent remove
This command will remove the agent and all of its configurations. This is equivalent to running the uninstall
cop file.
utils ucmgmt agent remove
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Unity Connection
Example
admin:utils ucmgmt agent remove
Removing agent..
Starting removal of UC Management Agent
Agent removal complete.
utils ucmgmt agent restart
This command will restart a running agent immediately, and force the agent to register with the cloud service.
utils ucmgmt agent restart
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Unity Connection
Example
admin:utils ucmgmt agent restart
Stopping agent..
Agent is restarting. Check agent status with 'utils ucmgmt agent status'.
utils ucmgmt agent status
This command display status information about the agent.
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utils ucmgmt agent remove
utils ucmgmt agent status
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Unity Connection
Example
admin:utils ucmgmt agent status
Agent Config Information:
Verification Code: ZUSXXXP9
Installed UCMGMT Agent version: 20210831-VOS
Agent's organization id: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
Agent Runtime Information:
Agent process is not running.
To start up the agent, run 'utils ucmgmt agent restart'.
Agent process is enabled.
Agent watchdog is enabled.
Agent is not verified in Webex Control Hub.
utils ucmgmt agent verification
This command displays the verification code of the successfully installed agent.
utils ucmgmt agent verification
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Unity Connection
Example
admin:utils ucmgmt agent verification
Verification Code: XXXXXXXX
utils ucmgmt config export
This command creates an agent configuration string for import into an unconfigured agent node.
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Utils Commands
utils ucmgmt agent verification
utils ucmgmt config export
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Unity Connection
Example
admin:utils ucmgmt config export
Organization and proxy configuration processing complete.
This config can be imported into an unconfigured destination node by running (if available):
'utils ucmgmt config import [[2SedFCjFJiXYUuzwYrxf9mlY9FdH_....==]]'
utils ucmgmt config import
This command imports a configured agent and enables this agent. The agent still needs to be verified in Control
Hub.
utils ucmgmt config import
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Unity Connection
Example
admin:utils ucmgmt config import
[[2SedFCjFJiXYUuzwYrxf9mlY9FdH_U2FsdGVkX18QtlFwVd4dYKIQqnlLLuvilAGRhTapcaKxWdEFPmhsWIzApSmrymrkYHJq4.....
HE0AUZBfkjBvDpnq5incYdS8SOPTfVilxcKk7x/BIzuSYAIpcRKu+uP6XNQ318z/KigrDClCN03Z+bjrCrxg6ySzrPzA=]]
Found compatible org in config (XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX).
Configuration import is complete.
Agent service will auto-start in the next 5 minutes.
To start the UCMGMT agent immediately run 'utils ucmgmt agent restart'
utils ucmgmt organization
This command sets the Control Hub organization ID for the agent if it is not already set.
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Utils Commands
utils ucmgmt config import
utils ucmgmt organization
Syntax Description
DescriptionParameters
Organization ID can be found on the Control Hub. This is a mandatory field.organization_id
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Unity Connection
Example
min:utils ucmgmt organization
XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
utils ucmgmt proxy add
This command will validate the cloud controller access by using the supplied proxy information. If successful,
the proxy is added to the ucmgmt proxy list.
utils ucmgmt proxy add
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Unity Connection
Example
admin:utils ucmgmt proxy add http://proxy.proxy-example.com:8080 test
(Optional) Validating Proxy Password (won't display):
Re-enter Proxy Password (won't display):
Attempting to contact UCMGMT Cloud Controller... please wait (upto 30 seconds).
Successfully contacted controller.
{"serviceName": "Lookup Service", "serviceType":
"REQUIRED", "serviceState": "online", "message": "Healthy",
"lastUpdated": "2022-10-04T22:49:53", "upstreamServices": []}
Adding proxy.proxy-example.com:8080 to proxy list.
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Utils Commands
utils ucmgmt proxy add
Example
admin:utils ucmgmt proxy add http://proxy.proxy-example.com:80
Attempting to contact UCMGMT Cloud Controller... please wait (upto 30 seconds).
Successfully contacted controller.
{"serviceName": "Lookup Service", "serviceType": "REQUIRED",
"serviceState": "online", "message": "Healthy",
"lastUpdated": "2022-10-06T17:10:30", "upstreamServices": []}
Adding http://proxy.proxy-example.com:80 to proxy list.
utils ucmgmt proxy clear
This command will clear all the proxies stored for this node.
utils ucmgmt proxy clear
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Unity Connection
Example
admin:utils ucmgmt proxy clear
utils ucmgmt proxy force add
This command will add an unvalidated proxy to the agent configured. Proxy will be added to the ucmgmt
proxy list without access validation.
utils ucmgmt proxy force add
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Unity Connection
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Utils Commands
utils ucmgmt proxy clear
Example
admin:utils ucmgmt proxy force add http://staged.proxy.example.com:8080 user1
(Optional) Validating Proxy Password (won't display):
Re-enter Proxy Password (won't display):
Adding http://staged.proxy.example.com:8080 to proxy list.
Example
admin:utils ucmgmt proxy force add http://proxy.proxy-example.com:80
Adding http://proxy.proxy-example.com:80 to proxy list.
utils ucmgmt proxy list
This command lists all the proxies stored for this node. Authenticating proxy credentials listings will redact
passwords.
utils ucmgmt proxy list
Command Modes
Administrator (admin:)
Requirements
Command privilege level: 1
Allowed during upgrade: No
Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager,
and Unity Connection
Example
admin:utils ucmgmt proxy list
"http://proxy.example.com:80"
"http://user1:<REDACTED>@staged.proxy.example.com:8080"
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Utils Commands
utils ucmgmt proxy list