Patient Last Name
Patient First Name
Home Delivery Order Options
Ask your doctor to write your prescription for up to a 90-day supply or the maximum days allowed by your plan
with refills up to one year, if appropriate.
ePrescribe: For fastest service ask your doctor to submit prescriptions electronically to Express Scripts Pharmacy
SM
.
Online/Mobile App: Log in to myCigna.com or the myCigna® mobile app to refill your medications. You'll be
automatically directed to Express Scripts Pharmacy website where you can choose the medication you want delivered, add
it to your cart, then check out.
Fax: Have your doctor call 888.327.9791 for faxing instructions. (Faxes can only be accepted from a doctor’s office.)
Phone: Call 800.835.3784 for assistance in switching to home delivery.
Mail: Complete the order form and send to Express Scripts Pharmacy along with prescriptions and payment.
Please use ALL CAPITAL LETTERS with black or blue ink. Fill in the ovals as shown. ( )
1
Member Information
Member ID Number Group #
Member Last Name Member First Name
Please send email notices regarding this order’s status Email address
To go paperless, go to Pharmacy section of myCigna.com and update your Communication Preference under Account.
2
Shipping Address
Permanent
Temporary
If temporary address, please provide effective dates
From____/____/____ To ____/___/_____
Shipping Address Line 1 (Street address is preferred over PO Box) Apt#
Shipping Address Line 2
City State Zip
Primary Phone Number Circle One
( ) M H W
Secondary Phone Number
Circle One
( )
M H W
Shipping Method
(Expedited shipping will not rush prescription processing)
Standard Free Arrives within 5-10 days after order is shipped
Two Day $12.00 Arrives 2 business days after order is shipped
One Day $21.00
Arrives 1 business day after order is shipped
3
Patient Information
Please only include prescriptions for patients covered under the above Member ID
Patient #1
Patient Last Name Patient First Name
Patient DOB Gender Male Female
Physician Name Physician Phone
( )
Patient #2
Patient Last Name Patient First Name
Patient DOB Gender Male Female
Physician Name Physician Phone
( )
©2020 Express Scripts. All Rights Reserved CRP2001_001471.1
STLCGNWB
4 Payment Method
Do not send cash
You authorize us to retain on file your payment card details that you used to make this purchase and to charge your payment card
account to pay for any prescription orders requested by you. Should you also choose to enroll in the auto-pay program, you further
consent that we may charge your enrolled payment method for prescription orders made by covered members, including previously
ordered prescriptions which are unpaid.
We will notify you of any changes to this authorization by email or mail as applicable.
This Card on File Authorization, and if
applicable auto-pay enrollment, will remain in effect until you cancel the authorization by logging into your account or calling the
toll-free number on yo
ur Cigna ID card
. The transaction amount is determined by your plan’s benefit structure at the time th
e
prescription is
shipped.
State law prohibits the return
of prescription medications for
resale or reuse. If
you feel a credit or refund is warranted, please
call the number on your prescri
ption label.
See our privacy policy for information regarding our use and disclosure of personally identifiable information.
Signature X
____________________________________________________________
Cre
dit Card: We accept VISA, MC,
Discover, AMEX, Diners
Automatic, ongoing payment through credit card
Authorize to pay for this order and all future orders with the
credit card below.
For this order only. Simply fill in your credit card
information below.
Credit Card Number
______________________________________
___
Exp Date
______________
Check or Checking Account
Automatic, ongoing payment through checking account
I authorize to
pay for this order and all future orders with the checking
account information below or include a voided check.
For this order only. E
nclose a check payable to Express Scripts
Pharmacy. Write invoice number on the check.
Name of checking account holder
____________________________________
________
Checking Account Number
________________________
____________________
Routing Number (first 9 digits
lower-left corn
er of personal
check)
____________________________________________
Visit myCigna.com to access the Express Scripts Pharmacy website for account balances and t
o make payments. To change the
limit of the amount we can charge your card without a call to you:
Go to the Pharmacy section of myCigna.com.
Select Payment
Methods under Account then Edit Information.
Change the payment authorization limit
You can manage account preferences on the Express Scripts Pharmacy website, accessed through MyCigna.com or call 800.835.3784.
5 Health History
To update your allergies or health conditions: Visit the Express Scripts Pharmacy website by logging into the Pharmacy section of
myCigna.com or call 877.438.4417. This information helps us protect you against potentially harmful drug interactions and allergies.
6 Important reminders and other information
If you are a Medicare Part B beneficiary AND have private health insurance, check your prescription drug benefit materials to
determine the best way to get Medicare Part B drugs and supplies. Or, call Member Services at the toll-free number found on your
ID card. To verify Medicare Part B prescription coverage, call Medicare at 1.800.633.4227.
For additional information or help, visit us at myCigna.com or call us at the toll-free number found on your ID card. TTY/TDD dial
711 and follow the prompts.
Prescriptions may be processed by: Cigna Home Delivery Pharmacy (Tel-Drug, Inc. or Tel-Drug of Pennsylvania, LLC), Express Scripts
Pharmacy (ESI Mail Pharmacy Service, Inc., Express Scripts Pharmacy, Inc. or MAH Pharmacy LLC.), Accredo (Accredo Health Group,
Inc.) or Freedom Fertility Pharmacy (Lynnfield Drug, Inc.).
7 Generic Substitution
State law permits a pharmacist to substitute a less expensive generic equivalent drug for a brand-name drug unless you or your
physician directs otherwise. Please note that this applies to new prescriptions and to any future refills of that prescription. Also be
aware that you may pay more for a brand-name drug.
I do not wish to receive a less expensive brand or generic medication. If the prescription is being submitted electronically, discuss
with your doctor.
Pharmacy services are provided exclusively by or through operating subsidiaries of Cigna Corporation. All trademarks are the property
of their respective owners.
Place your prescription(s), order form(s)
and your payment in an envelope.
Do not use staples or paper clips.
Do not affix po
st it notes to form.
EXPRESS SCRIPTS PHARMACY
PO BOX 66301
ST LOUIS, MO 63166-6301