CHELSEA FOOTBALL CLUB LIMITED SEASON TEAMCARD

CHELSEA FOOTBALL CLUB LIMITED

SEASON TEAMCARD, MEMBERSHIP AND MATCH TICKET

CONDITIONS OF ISSUE

By applying for, purchasing, holding or using a Membership, Match Ticket or Season

TeamCard (as defined in paragraph 17), you are entering into a contract:

a) in relation to Memberships, Match Tickets and Season TeamCards for Chelsea

Football Club’s Men’s and Academy Teams, with Chelsea Football Club Limited

(registered in England and Wales under company number 01965149 and with its

registered office at Stamford Bridge, Fulham Road, London, SW6 1HS).

b) in relation to Memberships, Match Tickets and Season TeamCards for Chelsea

Football Club’s Women’s Team, with Chelsea Football Club Women Ltd (registered

in England and Wales under company number 07377729 and with its registered

office at Stamford Bridge, Fulham Road, London, SW6 1HS).

In each case on the basis of these Conditions of Issue.

Chelsea Football Club Limited and Chelsea Football Club Women Ltd (as applicable) are

referred to in these Conditions of Issue as “Chelsea FC”.

Chelsea FC takes breaches of these Conditions of Issue extremely seriously. Examples of

conduct which may constitute a breach and the potential consequences are set out at

paragraph 11.

Chelsea FC excludes/limits its liability under these Conditions of Issue, as set out at

paragraph 13.

Chelsea FC operates an appeals process in relation to sanctions imposed in respect of

breaches of these Conditions of Issue, as set out at paragraph 14.

These Conditions of Issue should be read in conjunction with the following additional terms

(which are hereby incorporated into these Conditions of Issue):

(a) ground regulations issued by Chelsea FC from time to time that set out the terms

upon which spectators are granted entry to the Home Ground, available for

inspection at Chelsea FC’s offices and here, and displayed at all entrances to

and elsewhere in the Ground (the “Ground Regulations”);

(b) those terms and condition printed on the specific Match Ticket (the “Ticket Terms

and Conditions”);

found at [https://www.chelseafc.com/en/tickets---membership/ticket-

information/general-admission/policies-documents?cid=conditionsofissue], as

amended by Chelsea FC from time to time (the “Ticket Exchange Terms and

Conditions”);

(d) Chelsea FC’s privacy policy, available at

https://www.chelseafc.com/en/footer/privacy-policy, as amended from time to

time (the “Privacy Policy”); and

(e) the ticketing polices setting out how tickets can be purchased for matches

involving Teams for the applicable Season, as may be updated by Chelsea FC

from time to time. This includes but is not limited to the policies published here

(the “Ticketing Policies”).

Copies of all the above are available at [https://www.chelseafc.com/en/tickets---

membership/ticket-information/general-admission/policies-

documents?cid=conditionsofissue] less otherwise set out below, in the event of any conflict,

inconsistency or ambiguity between these Conditions of Issue and any of the above

documents, these Conditions of Issue shall prevail.

Headings used in these Conditions of Issue shall not affect the interpretation of the below terms

and conditions.

Please refer to paragraph 17 (Definitions) to understand the meaning of some of the terms used

in these Conditions of Issue.

1 Application of Conditions of Issue

1.1 These Conditions of Issue apply to the application for, purchase, holding and use of:

(a) Home Match Tickets;

(b) Away Match Tickets;

(d) Memberships.

1.2 Chelsea FC and/or its authorised distributors (if any) sells and issues tickets for events

at the Grounds only upon the following Conditions of Issue and by applying for,

purchasing, holding or using a Match Ticket, Season TeamCard or Membership or

entering the relevant Ground, you shall be deemed to have accepted these Conditions

of Issue.

1.3 Any person who applies for, purchases, holds or uses an Away Match Ticket shall be

subject to:

(a) these Conditions of Issue; and

(b) any conditions of issue, ground regulations and/or other such regulations of the

football club issuing the ticket.

1.4 Any Guest(s) shall also be subject to the Conditions of Issue (but excluding any right to

transfer under paragraph 5) and these will apply to such Guest(s) as if they were the

original Ticket Holder (and the Ticket Holder must inform the Guest(s) of this). Any

reference to the "Ticket Holder" in these Conditions of Issue shall, save where specified

or where the context does not permit, be deemed to include their Guest(s).

1.5 The Football Regulations (as defined at Clause 17) shall be incorporated into these

Conditions of Issue. Where there is a conflict between these Conditions of Issue and

the Football Regulations, the Football Regulations shall prevail.

1.6 Chelsea FC reserves the right, at its sole discretion, at any time and whilst at the Ground

or otherwise, to require any person, including without limitation any Member, Season

Ticket Holder or Ticket Holder to:

(a) collect Match Tickets in person and from such place as specified by Chelsea FC

in advance, including from the ticket office of Chelsea FC or an away club

or third-party location (as applicable); and/or

(b) provide such proof of identification and/or address as required by Chelsea FC

from time to time (which may include but not be limited to a valid passport or

photo card driving licence), and any failure to provide such proof within the

timeframe reasonably required by Chelsea Football Club shall constitute a

breach of these Conditions of Issue.

1.7 Chelsea FC will hold and process personal data relating to you in accordance with the

terms of its Privacy Policy. The Privacy Policy contains more details about the

processing of your personal data by Chelsea FC, but some of the key purposes for which

Chelsea FC will process your personal data are:

(a) where you provide consent to Chelsea FC to do so, to send marketing in respect

of Chelsea FC’s, and Chelsea FC’s commercial partners (a list of which is

available at http://www.chelseafc.com/the-club/sponsors) offers, products or

services;

(b) to comply with Chelsea FC’s legal obligations;

and trace requirements in relation to Covid-19);

(d) to comply with requests made of Chelsea FC by any third party, including legal,

statutory, or regulatory authorities and/or governing bodies or organisers of

football events/tournaments (whether in the UK or otherwise);

(e) for security purposes;

(f) for record keeping and other administrative purposes; and/or

(g) to fulfil orders for any Match Ticket(s)or Season TeamCard(s).

2 Membership

2.1 A Supporter is only entitled to apply for, accept, buy or hold one Membership at any

one time. Chelsea FC reserves the right to (without limitation) impose any of the

measures/sanctions detailed in paragraphs 11.3 to 11.6 (inclusive) on any person who

makes or conspires to make multiple applications or hold multiple Memberships,

including without limitation, to have their Membership(s) terminated without

compensation.

2.2 A Supporter may hold either a Membership or a Season TeamCard but may not hold

both at any one time.

2.3 Chelsea FC reserves the right to, acting reasonably, refuse any application for

Membership at its sole discretion.

2.4 In addition to other information, Chelsea FC requires all Membership applications

(including renewal applications) to specify the applicant’s full home address. For the

avoidance of any doubt, Chelsea FC will not accept Membership applications which

specify a mail box or PO box address.

2.5 A successful applicant for Membership will be issued with a Membership Card. Members

shall have the opportunity, subject to availability (determined at Chelsea FC’s sole

discretion) to purchase Match Tickets. Members shall not be able to purchase more than

one Match Ticket using their Membership Card, save as expressly permitted by Chelsea

FC from time to time. Nothing in this paragraph 2.5 is intended to or shall be deemed to

guarantee that Members have an entitlement to any Match Ticket.

2.6 Save as provided in the Conditions of Issue, Membership is non-transferable and

is personal to the Member.

2.7 Where a Member has changed their name for legal reasons (e.g. by deed poll or

following a marriage/civil partnership), the Member may make a request to change the

name on their Membership by sending a letter to Chelsea FC and Chelsea FC will make

such amendment, where it is justified to do so (in Chelsea FC’s reasonable opinion).

2.8 Membership is run on a Seasonal basis from June to May each year. All Memberships

purchased during the course of a Season will expire on 31 May following the end of that

Season.

2.9 If a Member has purchased their Membership online or over the phone, they are entitled

to cancel the Membership within 14 days from the date that Chelsea FC confirms such

Membership purchase (the “Cooling-off Period”), in which case the Member shall

receive a refund, subject to payment by such Member of the costs of return of the

Membership and Membership pack (if any). A Member does not have the right to cancel

his/her Membership after the Cooling-off Period has expired or where the Membership

has been utilised to purchase Match Tickets.

3 Issue of Match Tickets, Membership Cards and Season TeamCards

3.1 Guidance on the release of, application for and purchase of Match Tickets is set out in

the Chelsea FC Ticketing Policies, as defined above.

3.2 Match Tickets and Season TeamCards are issued at the absolute discretion of Chelsea

FC and Chelsea FC reserves the right (acting reasonably) to refuse any application for

a Match Ticket or Season TeamCard. Chelsea FC is under no obligation to issue a Match

Ticket, Membership, Membership Card or Season TeamCard to any person who has

previously been a Ticket Holder.

3.3 Match Tickets, Membership TeamCards and Season TeamCards are for the use

of Supporters only. By applying for, holding and/or using the same you warrant and

represent that you are a Supporter and, in particular (but without limitation to the

foregoing), that you are not a supporter of the opposing team at any applicable Match.

3.4 If for any reason a card transaction fails or is declined by the card issuer, the relevant

Match Ticket, Membership or Season TeamCard application(s) shall be deemed invalid.

It is the applicant's responsibility to ensure that card details supplied to Chelsea FC

are correct and that there are sufficient funds available in such card account. Chelsea

FC shall not be required to contact an applicant who has supplied incorrect card details

or where the transaction fails or is declined by the card issuer.

3.5 A Member must include their supporter number with every application to ensure they

receive any applicable loyalty points as set out in the Chelsea FC Ticketing Policies.

Any Member who buys a Match Ticket that is on sale to non-Members but does not

enter their supporter number could miss out on Match Tickets for important Matches or

cup finals where allocations are limited. For the avoidance of doubt, loyalty points will

only be awarded at the time of purchase and cannot be awarded retrospectively.

3.6 In addition to other information, Chelsea FC requires all Season TeamCard applications

(including renewal applications) to specify the applicant’s full home address. For the

avoidance of any doubt, Chelsea FC will not accept Membership or Season TeamCard

applications which specify a mailbox or PO box address.

3.7 Chelsea FC reserves the right (acting reasonably) to cancel, suspend or withdraw

any Match Ticket, Membership Card and/or any Season TeamCard at any time in its

sole discretion (and subject to appeal). Subject to paragraph 8, and save as otherwise

provided in these Conditions of Issue, if Chelsea FC cancels, suspends or withdraws a

Season TeamCard, the Season Ticket Holder will be refunded on a pro- rated basis for

the  remainder  of  the  Season.  In  respect  of  cancellation,  suspension  or  withdrawal 
pursuant to paragraph 11 or otherwise following a breach of these Conditions of Issue, 
the Ticket Holder shall be entitled to a refund only as set out in paragraph 8). 
 
3.8  A Season TeamCard is valid for one Season only. Should any Season Ticket Holder wish 
to cancel their Season TeamCard, they will not be entitled to a refund. 
 
3.9  By applying for, for, purchasing, holding or using a Match Ticket or Season TeamCard, 
you      warrant that you will comply with any COVID-19 rules, regulations or policies which 
Chelsea FC may implement from time to time.   
 
4  Admission to the Ground 
 
4.1  A Match Ticket permits the Ticket Holder to: 
 
(a)  be admitted to the designated part of the Ground on the day of the Match shown 
on the Match Ticket and at the time specified by Chelsea FC; and 
 
(b)  occupy the seat indicated on the Match Ticket or such other alternative seat of 
similar price as Chelsea FC may allocate at its reasonable discretion. Chelsea 
FC will not be liable if the seat is exposed to the weather, 
 
in each case, subject to these Conditions of Issue. 
 
Nothing in these Conditions of Issue shall constitute or imply any entitlement to occupy 
the seat indicated on the Match Ticket on any other occasion. 
 
4.2  A Season TeamCard permits the Season Ticket Holder to be admitted to the designated 
part of the Ground and to sit in the designated seat as shown on the Season TeamCard. 
A Season TeamCard may not entitle a Season Ticket Holder entry to the Ground for 
Relevant Cup Matches (please see the Chelsea FC Ticketing Policies for further details) 
In  accordance  with  the  Chelsea  FC  Ticketing  Policies,  Season  Ticket  Holders  will, 
subject  to  availability,  be  given  an  exclusive  period  within  which  to  acquire  Match 
Tickets  for  their  usual  seat  for  such  Relevant  Cup  Matches  that  take  place  at  the 
Ground. Thereafter, Chelsea FC will offer any unsold Match Tickets for sale to Members 
and, subsequently, for general sale. 
 
4.3  Notwithstanding paragraphs 4.1(b) and 4.2, Chelsea FC reserves the right to relocate 
the  seats  indicated  on  a  Ticket  Holder’s  Season  TeamCard  or  Match  Ticket  (as 
applicable) at its reasonable discretion, including for health and safety-related reasons. 
 
4.4  By  using  a  Match  Ticket  or  Season  TeamCard  to  gain  entry  to  the  Ground  and  in 
attending the Match, each Ticket Holder warrants that they are not in breach of any 
applicable COVID-19 legislation or guidance issued by the UK Government. 
 
4.5  Admission  to  the  Ground  is  subject  to  such  further  identity  and  COVID-19  medical 
checks and confirmations as Chelsea FC may require. In the event that a Ticket Holder 
fails or fails to complete any applicable identity or medical check(s) or fails to provide 
any confirmations required, they shall not be permitted to enter the Ground and shall 
be entitled to a refund in accordance with paragraph 8.7). 
 
4.6  Save as set out in paragraph 4.8, the Ticket Holder shall not bring into (or use within) 
the Ground any equipment which is capable of recording or transmitting (by digital or 
other means) any audio, visual or audio-visual material or any information or data in 
relation to a Match. 
 
4.7  Without prejudice to paragraph 4.6,  the  Ticket  Holder acknowledges that any audio, 
visual or audio-visual material, or any other information or data, that they produce at 
the Ground in relation to a Match, any players or other persons present in the Ground 

(including, without limitation, any captured in breach of paragraph 4.6 and/or 4.8) is

hereby assigned to Chelsea FC, including all intellectual property rights and by way of

present assignment of future copyright under Section 91 of the Copyright, Design and

Patents Act 1988. The Ticket Holder agrees that it waives all moral rights in the same

and that it will execute any further documents required by Chelsea FC to give full effect

to this paragraph 4.7.

4.8 Use of mobile telephones within the Ground is permitted, provided that:

(a) they must not inconvenience any other person in the Ground;

(b) they must not be used to capture, supply or transmit data for the purposes of

betting or gambling (or assisting for these purposes);

doubt and by way of example only, shall not include the capturing, logging,

recording, transmitting, playing, issuing, showing, or any other communication of

any material, information or data for any commercial purposes); and

(d) no material, information or data that is captured by a mobile telephone or other

mobile device may be published or otherwise made available to any third parties

for commercial purposes including, without limitation, publication for commercial

gain via social networking sites.

4.9 The Ticket Holder shall not bring into (or wear at) the Ground any objects or clothing

bearing political statements or commercial identification intended for ‘ambush

marketing’, including, without limitation, items or objects given away as part of a

promotional or marketing campaign by third parties near to the Ground,

4.10 A Ticket Holder shall not offer or distribute (either free or for sale by any person) within

the Ground any consumer article or commercial product of any nature.

4.11 Juveniles under the age of 14 years will not be permitted entry to the Ground unless they

are in the possession of a Match Ticket and/or Season TeamCard (as applicable) and

are accompanied by a person over the age of 18 years (who, for the avoidance of doubt,

must also be in possession of a Match Ticket and/or Season TeamCard). Anyone

accompanying a Juvenile under the age of 14 years is responsible for ensuring that

Juvenile’s compliance with these Conditions of Issue and shall be liable in the event of

breach.

4.12 Chelsea FC reserves the right to refuse admission to the Ground to any unaccompanied

juvenile under the age of 14 years in possession of a Match Ticket and/or Season

TeamCard at its sole discretion. Save in the event of a breach of these Conditions of

Issue, an unaccompanied juvenile under the age of 14 years refused admission to the

Ground in accordance with this paragraph 4.12 will be entitled to a:

(a) full refund in respect of a Match Ticket; or

(b) pro-rated refund in respect of a Season TeamCard,

(in each case less any reasonable administration fee) in relation to the Match to which

they are refused admission.

4.13 All persons, regardless of age, entering the Ground on a Match day must be in

possession of a Match Ticket and/or a Season TeamCard. Any adult over the age of

20 and under the age of 65 (on 31 July in the year of commencement of the Season to

which the Match Ticket Relates) entering (or attempting to enter) the Ground with or

otherwise using a Juvenile or Senior Citizen Match Ticket will be ejected from the Ground

and, Chelsea FC reserves the right to impose any of the measures/sanctions detailed

in paragraphs 11.3 to 11.6 (inclusive) including, without limitation, to refuse further entry 
and have any  Season TeamCard or Membership TeamCard revoked with immediate 
effect and without refund. 
 
4.14  All Ticket Holders must adhere to any relevant dress code designated from time to time 
by Chelsea FC. 
 
4.15  All Ticket Holders who enter the Ground acknowledge that photographic images and/or 
audio,  visual  and/or  audio-visual  recordings  and/or  feeds  (and/or  stills  taken 
therefrom)  (collectively,  “Images”)  may  be  taken  of  them  and  may  be  published  by 
Chelsea  FC.  All  Ticket  Holders  accept  and  acknowledge  that  it  is  in  Chelsea  FC’s 
legitimate interests to  use and publish the  Images  in  this manner (including, without 
limitation, any personal data contained therein) as it requires the ability to: (i) publish, 
display, sell and distribute the Matches by means of film, television, radio, print media, 
internet, publicity material (or any other media now known or in the future); and (ii) use 
the Images for safety and security, promotional, training, editorial or marketing purposes 
by Chelsea FC, the Premier League, The Football Association, UEFA and/or others as 
determined  in  Chelsea  FC’s  sole  discretion  (including  commercial  partners  and 
accredited  media  organisations).  More  information  on  how  Chelsea  FC  processes 
personal data can be found in the Privacy Policy and at paragraph 11.7. 
 
4.16  All Ticket Holders agree that the Matches for which tickets have been purchased are 
public, and that their appearance and actions inside and in the perimeter of the Ground 
where a Match occurs are public in nature, and that they shall have no expectation of 
privacy with regard to their actions or conduct at Matches. 
 
5  Use of Match Ticket, Membership TeamCard or Season TeamCard 
 
5.1  Match Tickets and Season TeamCards are issued for the Ticket Holder’s private use. 
The Ticket Holder shall not resell, advertise for sale or (save as set out in paragraph 5.3) 
assign or transfer the Match Ticket or Season TeamCard or the benefit of the same to 
any other person for any purpose without the prior written  consent  of Chelsea FC. For 
the  avoidance  of  doubt  (and  by  way  of  example  only)  the  Match  Ticket  or  Season 
TeamCard may not be offered as a prize in any promotion or competition or for any 
other promotional or advertising purposes, transferred, lent or sold to any third party as 
part of a hospitality or travel package, given to a third party who agrees to buy another 
service  or  good,  or  used  for  any  other  commercial  purpose, save  in  each  case  as 
expressly authorised in writing by Chelsea FC. 
 
5.2  The  unauthorised sale or disposal of a Match  Ticket and/or Season TeamCard may 
amount to a criminal offence under section 166 of the Criminal Justice and Public Order 
Act 1994, as amended by the Violent Crime Reduction Act 2006. Chelsea FC may inform 
the police when it becomes aware that Match Tickets and/or Season TeamCards are 
being sold or illegally disposed of and will press for charges to be brought against those 
breaking  this  law.  If  you  are  convicted  of  a  ticket  touting  offence,  or  Chelsea  FC 
reasonably suspects you have committed a ticketing offence, Chelsea FC may notify 
the FA Premier League who may in turn notify other football clubs (both domestic and 
international), event holders and/or the relevant law enforcement authorities. Chelsea 
FC  may  also share  your  data  with other  football  clubs directly.  The  information that 
Chelsea FC shares in such circumstances may include your personal data (including 
your name, date of birth, image and contact details), information about the offence and 
about  ticket  purchases  (including  payment  details).  Chelsea  FC  will  use  this 
information to: identify  and  prevent  ticketing offences; and identify and prevent violent 
and  antisocial  behaviour  at  matches,  including  racial,  homophobic  or  discriminatory 
abuse,  chanting  or  harassment.  Any  queries  can  be  addressed  to 
toutinfo@chelseafc.com. More information on how Chelsea FC processes your personal 
data can be found in the Privacy Policy and at paragraph 1.7. 
 

5.3 Save for Match Tickets issued by Chelsea FC to its Supporters Clubs and Away Match

Tickets (which are not transferable under any circumstances), all Match Tickets and

Season TeamCards and all rights and benefits conferred by such Match Tickets or

Season TeamCards may only be transferred to a natural person or persons:

(a) in relation to Season TeamCards only, strictly in accordance with paragraph

6.12;

(b) via the Ticket Exchange, strictly in accordance with the Ticket Exchange Terms

and Conditions; or

5.4 Sales and purchases of Match Tickets via Ticket Exchange are final and cannot be

returned, resold or refunded. Please note that loyalty points shall not be awarded in

respect of any Match Tickets purchased through the Ticket Exchange.

5.5 Subject to paragraph 4.3, Match Ticket(s) and Season TeamCard(s) may be transferred

to Guest(s) for their personal use only PROVIDED THAT such transfer takes place in

consideration for no payment or benefit in kind in excess of the face value of the Match

Ticket or the prorated value of the Season TeamCard for the Match (as the case may

be), and such transfer does not take place in the course of any business or for the

purpose of facilitating any third party’s business. Chelsea FC retains the absolute

discretion to refuse such transfer to any Guest subject to a refund to the Ticket Holder

of the face value of the Match Ticket and pro-rated amount of the Season TeamCard.

The Ticket Holder shall at all times be responsible for his/her Guest(s). Any breach

of these Conditions of Issue by such Guest(s) may be treated by Chelsea FC as a

breach by the Ticket Holder, who shall be liable for any and all measures/sanctions

imposed by Chelsea FC, as detailed in paragraphs 11.1 to 11.6 (inclusive).

5.6 Where a Season Ticket Holder or Member has transferred a Match Ticket or Season

TeamCard to a Guest, the Guest must provide the name and address of the Season

Ticket Holder or Member immediately upon request from any official, steward or

employee of Chelsea FC or any police officer. For the avoidance of doubt, a Ticket

Holder shall not resell, assign or transfer the Match Ticket or Season TeamCard to any

person who is:

(a) subject to any restriction or banning order or is prevented from entering the

Ground for any other reason, legal or otherwise or who has been charged with

or found guilty of any football-related offence anywhere in the world; or

(b) not permitted by Chelsea FC or otherwise to purchase a Match Ticket and/or

Season TeamCard (under the Ground Regulations, these Conditions of Issue or

otherwise) and attend such Match(es).

5.7 A Match Ticket, Membership Card and any Season TeamCard (as applicable) remains

the property of Chelsea FC at all times and must be produced for inspection upon

demand, together with evidence of the Ticket Holder's identity, if required to do so by

any official, steward or employee of Chelsea FC or any police officer.

6 Season TeamCard Renewal Process

6.1 The following Season TeamCard renewal process applies to all Season Ticket Holders.

For the avoidance of doubt, this process applies equally to disabled Season Ticket

Holders, save where (and then only to the extent that) a different process is set out

in paragraph 7.

6.2 In order for a Season Ticket Holder to renew an existing seat for the specific Season,

the Season Ticket Holder must complete the relevant Chelsea FC Season Ticket

renewal form (available on www.chelseafc.com) and a remittance or credit card details

and return these by the Season Ticket Renewal Date to:

(a) PO BOX 21805, Chelsea Football Club, Stamford Bridge, Fulham Road, London

SW6 1HS; or

(b) via www.chelseafc.com.

6.3 Chelsea FC accepts no responsibility or liability for any forms that are illegible, lost,

delayed or undelivered. Without prejudice to the foregoing, it is recommended that

postal applications are sent to Chelsea FC by courier, recorded or special delivery.

6.4 Chelsea FC currently accepts Visa, MasterCard and American Express. Chelsea FC

does not accept Diners International cards, cheques or cash.

6.5 Chelsea FC may offer Supporters the opportunity to pay for their Season TeamCard by

monthly payments via Chelsea FC’s season ticket finance scheme (for more details

please see the Season TeamCard application form available on www.chelseafc.com).

6.6 All prices set out in the Chelsea FC Ticketing Policies include VAT at the prevailing rate.

Chelsea FC’s VAT Registration number is GB726 0650 49. Chelsea FC requests that

Season Ticket Holders retain their receipt after having successfully renewed their

Season TeamCard

6.7 The East Stand Family Centre at Stamford Bridge is for Senior Citizens,

parents/guardians and their children and unaccompanied Juveniles only. The maximum

number of adult-child ratio within the family enclosure is 2:1.

6.8 Applicants for Season TeamCards who reach 65 on or before 31 July in the year of

commencement of the Season to which the Season TeamCard application/purchase

relates shall have the right to apply for or renew their Season TeamCards at the Senior

Citizen concessionary rate.

6.9 Applicants for Juvenile Season TeamCards who are under the age of 20 on or before

31 July in the year of commencement of the Season to which the Season TeamCard

application/purchase relates shall have the right to apply for or renew their Season

TeamCards at the Juvenile concessionary rate applicable from time to time.

6.10 Chelsea FC reserves the right to require any Season Ticket Holder or applicant for a

Season TeamCard (as applicable) to provide proof of age.

6.11 In the event that a Season Ticket Holder wishes to move his/her seat within the Ground,

he/she is able to specify his/her desired seat on his/her completed Chelsea FC Season

Ticket renewal form. Chelsea FC does not guarantee it will be able to accommodate

every seat move request and each such request will be processed on a first come, first

served basis, subject to availability. Chelsea FC reserves the right to reject any

requested seat move at its sole discretion.

6.12 Subject to the absolute discretion of Chelsea FC to refuse such a request, Season

Ticket Holders can transfer their Season TeamCard to a friend or a family member by

sending a letter to Chelsea FC confirming that they wish to relinquish the seat and who

they wish to transfer it to. In such circumstances, a new account including supporter

number will be created for the new supporter unless they are already a Member. The

new account holder will not be entitled to the Loyalty Points from any previous Season.

If the Season Ticket Holder requests a transfer at the same time as the Season

TeamCard renewal form is submitted, the transfer will be free of charge. However, should

a Season Ticket Holder request a transfer at any other time, there will be a charge of

£25. Season Ticket Holders may not transfer their Season TeamCard:

(a) in circumstances where they are subject to a sanction by Chelsea FC for breach

of these Conditions of Issue;

(b) to any person who is subject to any restriction or banning order or is prevented

from entering the Ground for any other reason, legal or otherwise or who has

been charged with or found guilty of any football-related offence anywhere in

the world; or

Season TeamCard (under the Ground Regulations, these Conditions of Issue or

otherwise).

6.13 Where a Season Ticket Holder has changed their name for legal reasons (e.g. by deed

poll or following a marriage/civil partnership), the Season Ticket Holder may make a

request to change the name on their Season TeamCard by sending a letter to Chelsea

FC. If the Season Ticket Holder requests a name change at the same time as they

apply to renew their Season TeamCard, then the name change will be free of charge.

However, should a Season Ticket Holder request a name change at any other time, there

will be a charge of £25.

6.14 No Season TeamCard can be upgraded during a Season.

7 Disabled Season TeamCards

7.1 In order for a disabled Season Ticket Holder to renew their existing seat for the specific

Season, the disabled Season Ticket Holder must complete the Chelsea FC Disabled

Supporter Season Ticket renewal form (available on www.chelseafc.com) and provide a

remittance or credit card details and return these to the Chelsea FC Disabled Liaison

Officer by the Season Ticket Renewal Date.

7.2 Should a disabled Season Ticket Holder be unable to attend a Match which their

Season TeamCard covers, their personal assistant will not be admitted into the Ground

without such disabled Season Ticket Holder. The personal assistant may only attend in

the position of carer to the disabled Season Ticket Holder. For the avoidance of doubt,

Season TeamCards belonging to disabled Season Ticket Holders are non-

transferable.

7.3 Chelsea FC reserves the right to request proof of disability before issuing a disabled

Season TeamCard or Membership for disabled Supporters for any Season. All applicants

(including disabled Season Ticket Holders and Members renewing) must include proof

of disability valid within the last year from the date of application with their completed

application form. Such proof must include proof of one of the following:

(a) receipt of the middle or higher rate of the Disability Living Allowance (mobility or

care component);

(b) receipt of the standard or enhanced rate of the daily living component of the

Personal Independence Payment;

Independence Payment;

(d) receipt of either the Severe Disablement Allowance, the Employment and

Support Allowance or the Attendance Allowance;

(e) a specialist personal letter from the hospital to confirm that the person is in

receipt of support services; 
 
(f)  a copy of a local authority blind & visually impaired person’s registration card or 
a CVI document; or 
 
(g)  a copy of an entitlement to War Pensioners Mobility Supplement letter. 
 
8  Changes to Dates, Refunds and Exchanges 
 
8.1  All  Matches are  organised and  staged in accordance  with the  Football Regulations, 
applicable laws, Government guidance in force from time to time and approvals from 
the relevant Local Authority. No guarantee can be given by Chelsea FC that any Match 
will  take  place  at  a  particular  time  or  on  a  particular  date,  that  spectators  will  be 
permitted to enter the Ground for any Match in any particular numbers, that capacities 
may not be reduced after Match Tickets have been sold, or that any Match will take 
place at all. All information about times and dates of Matches is kept as up-to-date as 
possible but should be taken as a guide only and Chelsea FC reserves the right (acting 
reasonably)  to  reschedule  any  Match  at  any  time,  without  notice  and,  subject  to 
paragraph 8.3, without any liability whatsoever. 
 
8.2  We take all reasonable care to ensure that the prices shown in advance are correct 
at the time when the relevant information was entered onto the system, but they are not 
always accurate and should be taken as a guide only. 
 
8.3  In the event of postponement of a Match: 
 
(a)  a Ticket Holder with a valid Match Ticket will be entitled to: 
 
(i)  a full refund less any reasonable administration fee provided they comply 
with the process set out at paragraph 8.7; or 
 
(ii)  to receive the equivalent ticket for the subsequent rescheduled Match 
via such application procedure as Chelsea FC stipulates. 
 
(b)  a  Ticket  Holder  with  a  Season  TeamCard  will  be  entitled  only  to  attend  the 
rescheduled Match and not to a refund. 
 
8.4  In the event of cancellation of a Match, or a decision being made (whether by Chelsea 
FC or any third party) that a Match must be played with reduced (or further reduced) 
capacity or without spectators, an impacted Ticket Holder will be entitled to a full refund 
less any reasonable administration fee and a Season Ticket Holder will be entitled to a 
prorated refund, provided they comply with the process set out at paragraph 8.7. 
 
8.5  In the event of abandonment of a Match after the spectators have been admitted to 
the Ground but before the kick-off of the Match, Match Tickets used  by  the spectators 
for entry to the abandoned Match shall remain valid for admission to the rescheduled 
Match (if any). In the event of abandonment of a Match after the spectators have been 
admitted to the Ground and  after the kick-off  of  the Match, the price of the Match 
Tickets for the rescheduled Match (if any) shall be reduced by 50%. For the avoidance 
of doubt, new Match Tickets may be issued via such application procedure as Chelsea 
FC stipulates. 
 
8.6  In the event of a Match postponement, abandonment or cancellation Chelsea FC will 
have no liability to Ticket Holders other than as set out in this paragraph 8, including 
(but not limited to) for loss of enjoyment, loss of a chance, loss of time, or travel costs 
or accommodation costs. 
 
8.7  Subject to paragraph 8.8, in order to obtain a refund, a request must be submitted by 

email to tickets@chelseafc.com or (for Club Chelsea tickets) to

clubchelsea@chelseafc.com no later than 24 hours after the scheduled kick off time of

the Match. For the avoidance of doubt, Chelsea FC shall not be responsible for any

Match Ticket which is forgotten, lost, stolen, defaced, damaged or destroyed.

8.8 No refunds will be given in accordance with this paragraph 8.8:

(a) where there has been a breach of the Conditions of Issue (in which case

paragraph 11.5 will apply);

(b) in respect of Match Tickets purchased through the Ticket Exchange; or

allocation of Away Match Tickets.

8.9 Club Chelsea tickets may have specific cancellation terms which attach to them under

the Club Chelsea Ticketing Policy. In the event that such terms apply, they shall prevail

over the terms set out in this paragraph 8.

9 Lost or Stolen Match Tickets, Membership Cards and Season TeamCards

9.1 Subject to paragraph 9.3, Chelsea FC shall not be obliged to issue a replacement for

any lost, stolen, defaced or destroyed Match Ticket, Membership Card or Season

TeamCard.

9.2 In the event that a Season TeamCard is not available for presentation at any individual

Match, Chelsea FC shall not be obliged to admit the holder or issue any other form of

ticket for that Match. If, at Chelsea FC's sole discretion, a duplicate Match Ticket is

issued, Chelsea FC may require payment of a reasonable administration charge.

9.3 If a Season TeamCard is irreparably d a m a g e d , lost, stolen or destroyed, a

duplicate Season TeamCard shall be issued by Chelsea FC as soon as reasonably

practicable after the payment of a reasonable administration charge. Only one such

duplicate Season TeamCard will be issued per Season and the Season Ticket Holder

will be required to sign a document confirming that the original Season TeamCard is

irreparably lost, stolen or destroyed and indemnifying Chelsea FC against any direct or

indirect consequences of any false representation or statement to Chelsea FC.

9.4 A non-refundable administration fee of £5 will be charged for Season Ticket Holders

who are issued a duplicate Match Ticket on a Match by Match basis. If a Season

TeamCard is lost and a replacement Season TeamCard is issued to the Season Ticket

Holder by the Chelsea FC ticket office, a non-refundable administration fee of £25 will

be levied.

9.5 Should any Season TeamCard, Membership Card or Match Ticket not arrive in the

normal course of post after purchase, the purchaser will be required to sign a document

confirming this and undertaking to immediately return the missing Match Ticket,

Membership Card or Season TeamCard to Chelsea FC should it come into the

purchaser's possession at any time. There will be no charge for the issue of a duplicate

Season TeamCard or Match Ticket in such circumstances.

10 Change of Address

All Season Ticket Holders and/or Members must notify Chelsea FC as soon as

reasonably practicable following a change of address by emailing

[tickets@chelseafc.com]. Chelsea FC reserves the right to require the Season Ticket

Holder and/or Member to provide proof of such new address and any such request must

be complied with by such Season Ticket Holder and/or Member within 14 days.

11 Breach of Conditions of Issue

11.1 By way of example only (and without limitation), the following shall constitute breaches

of the Conditions of Issue:

(a) failing (at Chelsea FC’s sole discretion) and whether at the Ground, travelling to

or from a Match or otherwise, to act at all times in an acceptable or civil manner,

including (without limitation)

(i) using aggressive, threatening, foul, obscene, abusive, indecent or

discriminatory language or behaviour;

(ii) chanting anything of an offensive, immoral, obscene, abusive, indecent,

political or discriminatory nature;

(iii) fighting or engaging in and/or inciting violence; or

(iv) acting in a manner which in Chelsea FC’s reasonable opinion is

prejudicial to or offends Chelsea FC or its player(s), officer(s),

staff/employee(s), member(s), Supporter(s) or commercial partner(s) or

any individual, group or corporate entity connected to Chelsea FC;

(b) failure to observe the directions, instructions and/or requests of any steward,

employees, or agents acting for or on behalf of Chelsea FC, or any police officer;

areas, concourses and toilets;

(d) bringing into the Ground (or using within the Ground): illegal drugs, other illegal

substances, fireworks, firecrackers, smoke canisters, air horns, flares, laser

devices, bottles, glass vessels, cans, poles, knives or any item that is or may be

hazardous or dangerous or might be used as a weapon or compromise public

safety;

(e) persistent standing in seated areas whilst a Match is in progress (though

Chelsea FC makes no representation that supporters will not stand during

periods of the Match or that views will not be obstructed by other supporters);

(f) straying from the allocated seat or blocking an aisle or concourse to and from

the Ground exits;

(g) entering the playing area or any adjacent area to which spectators are not

generally admitted without lawful authority or excuse;

(h) failure to comply with any Supporters’ Code of Conduct (safe Standing) or any

COVID-19 rules or regulations which may apply;

(i) sale (or advertising a sale) or transfer of a Match Ticket or Season TeamCard

other than as permitted by these Conditions of Issue;

(j) providing any information to Chelsea FC at any point that is false, materially

incomplete or misleading (or which the Chelsea FC has reasonable grounds to

believe may be false, materially incomplete or misleading);

(k) misrepresentation during the purchase of a Match Ticket, Membership or

Season TeamCard (including the provision of personal information which is false

or inaccurate);

(l) constituting (or potentially constituting), in Chelsea FC’s reasonable opinion, a

source of danger, nuisance or annoyance to any other person while at the

Ground;

(m) the throwing of any object within the Ground that may cause injury, damage,

distress or annoyance to people or property without lawful authority or excuse;

(n) attempting to enter the Ground or being inside the Ground whilst being (or

appearing to be) intoxicated by alcohol or drugs or being in possession of any

intoxicating drug, liquor, or bottle, can or other portable container and which

could cause damage or personal injury, when entering the Ground or in a public

area of the Ground from which the relevant event can be directly viewed;

(o) carrying, holding, unfurling or presenting any banner, in whole or in part, at any

time (whether acting on an individual or collective basis and whether at a Match,

the Ground or otherwise) which is, or may reasonably be considered to be,

offensive, immoral, foul, obscene, abusive, indecent or political;

(p) obstructing gangways, access ways, entrances and exits, stairways and like

places or climbing on any structures at the Ground;

(q) entering into any part of the Ground designated for the use of any group of

Supporters to which you do not belong;

(r) the supply of any misleading or incorrect information to any Chelsea FC officer,

employee or agent;

(s) the failure to pay any sum owing to Chelsea FC (or any third party) including,

without limitation, in respect of any Season TeamCard, Membership or Match

Ticket;

(t) any breach of the Chelsea FC Ticketing Policies;

(u) any breach of the Football Regulations;

(v) any breach of the Ground Regulations;

(w) any similar act or omission concerning, or at, an Away Match; and

(x) making or conspiring to make multiple applications and/or holding multiple

Season TeamCards or Memberships.

11.2 Chelsea FC reserves the right, without liability, to conduct (either itself or via a third

party) security searches of the person and possessions of any person where it has

reason to believe that a breach of these Conditions of Issue has occurred or may occur

including (without limitation) those breaches set out in paragraph 11.1.

11.3 Chelsea FC reserves the right, without liability, to suspend any individual, including

without limitation any Member, Ticket Holder or Season Ticket Holder where it believes

that such individual may have committed a breach of these Conditions of Issue, or that

a breach of these Conditions of Issue may have been committed by a Member, Ticket

Holder or Season Ticket Holder connected or associated with that individual, pending

any investigation (whether by Chelsea FC and/or any third party) in respect of the

same. Chelsea FC may take any of the steps set out at paragraph 11.4 in respect of any

suspended individual until such time as all investigations have been concluded to

Chelsea FC’s satisfaction. For the avoidance of doubt, once such investigation against

the suspended individual has been concluded, Chelsea FC may continue to enforce or

take (as applicable) any of the steps set out at paragraphs 11.4 and/or 11.5 against

such individual upon the terms set out therein.

11.4 Without prejudice to any other remedies it may have, in the event that Chelsea FC

believes or determines (as applicable) that a breach of the Conditions of Issue has

occurred or in the event of the cancellation of a Membership, Match Ticket or Season

TeamCard, Chelsea FC reserves the right in its absolute discretion acting reasonably

or otherwise to, without liability:

(a) determine that any Match Ticket, Membership or Season TeamCard shall be

automatically null and void;

(b) withdraw all or some of the rights and benefits conferred by the Membership,

Match Ticket or Season TeamCard for a particular period of time or

permanently;

returned to Chelsea FC;

(d) refuse entry to or eject the Member or Ticket Holder from the Ground;

(e) exclude the Member or Ticket Holder from any membership scheme maintained

or organised by Chelsea FC and/or disqualify the Member or Ticket Holder from

applying for or receiving any Match Ticket, Membership and/or Season

TeamCard;

(f) exclude the Member or Ticket Holder from entering the Ground (whether alone

or as the Guest of another Ticket Holder);

(g) prevent the Member or Ticket Holder from using any of the benefits or rights

associated with being a Member or Ticket Holder; and/or

(h) revoke any loyalty points acquired by a Member and/or Season Ticket Holder

in accordance with paragraph 12.2,

subject to such individual’s right of appeal as detailed below, Chelsea FC will use its

reasonable endeavours to inform the individual of any such action (and the grounds

upon which it is based) within a reasonable period of implementation.

11.5 Subject to such individual’s right of appeal as detailed in paragraph 14, in the event

that Chelsea FC determines that a breach of these Conditions of Issue has taken place

and/or takes any of the steps in paragraph 11.4 against a Ticket Holder:

(a) any individual who is subjected to a withdrawal of the rights and benefits

conferred by a Match Ticket or Season TeamCard may not transfer such rights

and benefits in accordance with these Conditions of Issue, but may be provided

with a pro-rated refund on request (at the discretion of Chelsea FC in

circumstances where Chelsea FC is unable to resell any unused Match Ticket

or Match Tickets equating to the unused portion of a Season Teamcard);

(b) Chelsea FC may commence court proceedings against the Ticket Holder for

any loss or damage caused by such breach including, without limitation, any

injunctive or equitable relief; and

limitation, other football clubs, event holders and law enforcement or football

authorities) of any Ticket Holder’s exclusion and/or disqualification (together

with the reason(s) for such exclusion and/or disqualification).

11.6 Without prejudice to paragraph 11.4, any Match Ticket obtained or used in breach of

the applicable Conditions of Issue shall automatically be void and will result in the

Ticket Holder being refused entry to or ejected from the Ground and/or the

cancellation and withdrawal of the Match Ticket, without compensation.

12 Loyalty Points

12.1 Loyalty points are awarded as set out in the Chelsea FC Ticketing Policies at paragraph

6 of the Ticketing Policy.

12.2 Any loyalty points acquired by a Member and/or Season Ticket Holder when

purchasing Match Tickets shall be revoked if any such Match Ticket is subsequently

cancelled or withdrawn or deemed null and void, or the Ticket Holder is refused

admission to or ejected from the Ground or banned from any future Match for any

reason. For the avoidance of doubt, the loyalty points from all the Match Tickets bought

in the same transaction as the Match Ticket in question shall be revoked, as shall

eligibility for any bonus loyalty points for the Season.

12.3 Chelsea FC reserves the right to apply the use of the loyalty points process to any

fixture acting in its sole discretion and can change the amount of loyalty points

allocated to a Match at any time. Should points be changed once a Match has already

gone on sale all customers who made a purchase for that Match will receive the new

amount of loyalty points.

13 Exclusion of Liability

13.1 Chelsea FC is responsible to you for foreseeable loss and damage caused by it. If

Chelsea FC fails to comply with these Conditions of Issue, it is responsible for loss or

damage you suffer that is a foreseeable result of our breaking this contract or Chelsea

FC’s failing to use reasonable care and skill, but Chelsea FC is not responsible for any

loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is

obvious that it will happen or if, at the time the contract was made, both Chelsea FC

and you knew it might happen, for example, if you discussed it with Chelsea FC during

the sales process.

13.2 In no event shall Chelsea FC be responsible for loss of enjoyment, loss of a chance,

loss of time, travel costs, loss of business, business interruption, loss of business

opportunity or accommodation costs and to the maximum extent permitted by law,

Chelsea FC hereby excludes any liability for loss, injury or damage to persons/property

in or around the Ground. Chelsea FC does not exclude or limit in any way its liability to

you where it would be unlawful to do so. This includes liability for death or personal

injury caused by its negligence or the negligence of its employees, agents or

subcontractors, or for fraud or fraudulent misrepresentation.

13.3 Before using any Match Ticket or Season TeamCard and attending any Match, you shall

be responsible for assessing the risk of contracting COVID-19 (and similar diseases)

and whether it is appropriate for you to attend that Match, factoring in your age and

any health conditions and vulnerability. You acknowledge and agree that, save as set

out above, Chelsea FC shall not be liable to you whether in contract, tort (including

negligence), breach of statutory duty or otherwise, if you contract COVID-19 (or similar

diseases) whilst attending a Match.

13.4 Neither Chelsea FC nor the Premier League shall be responsible for any interruptions

and/or restrictions to the view of the Match caused by virtue of the:

(a) position of the seat; or

(b) actions of other spectators.

14 Right of appeal

14.1 Any individual subject to any sanctions imposed in accordance with these Conditions

of Issue and the Chelsea FC Ticketing Policies shall, ordinarily, have the right of appeal

as follows:

(a) Appeals must be lodged within 14 days of the date of the decision by email to

cfcsecurityops@chelseafc.com.

(b) Appeals should include full written grounds and make clear whether the appeal

is against the decision to impose a sanction or the length of the sanction (or

both).

permitted. The appeals body will meet within 21 days of receipt of the appeal

and a decision will be communicated in writing within a further 14 days. The

decision of the appeals body is final and there is no further right of appeal.

(d) Chelsea FC reserves its right (acting reasonably) to disapply or depart from this

procedure at its absolute discretion.

15 Governing Law and jurisdiction

15.1 These Conditions of Issue shall be governed by and construed in accordance with the

laws of England and Wales.

15.2 Any dispute or matter (including, without limitation, non-contractual disputes) under or

in connection with these Conditions of Issue shall be subject to the exclusive

jurisdiction of the English courts. Notwithstanding the foregoing, where an individual

subject to these Conditions of Issue is a consumer and is resident in:

(a) Scotland then legal proceedings may be brought in either the Scottish or the

English courts; or

(b) Northern Ireland, then legal proceedings may be brought in either the Northern

Irish or the English courts.

16 General

16.1 Chelsea FC reserves the right in its absolute discretion to change these Conditions of

Issue from time to time, and shall duly make notification of such changes in the event

that they materially affect the consumer rights of any Member or Ticket Holder.

16.2 The invalidity or partial invalidity of any provisions of these Conditions of Issue shall not

prejudice or affect the remainder of these Conditions of Issue, which shall continue in full

force and effect.

16.3 Chelsea FC may transfer this agreement to someone else. Chelsea FC may transfer its

rights and obligations under these Conditions of Issue to another organisation. We

will always tell you in writing if this happens and we will ensure that the transfer will not

affect your rights under these Conditions of Issue.

16.4 You may only transfer your rights or your obligations under these Conditions of Issue

to another person in accordance with the terms above.

16.5 Nobody else has any rights under these Conditions of Issue. Any contract entered

into pursuant to these Conditions of Issue is between you and Chelsea FC. No other

person shall have any rights to enforce any of its terms.

16.6 Even if Chelsea FC delays in enforcing these Conditions of Issue, Chelsea FC can still

enforce them later. If Chelsea FC does not insist immediately that you do anything you

are required to do under these Conditions of Issue, or if Chelsea FC delays in taking

steps against you in respect of your breaching these Conditions of Issue, that will not

mean that you do not have to do those things and it will not prevent Chelsea FC taking

steps against you at a later date.

16.7 If you have been in touch and are unhappy with Chelsea FC’s resolution of any dispute

with you, please let Chelsea FC know. If you remain unhappy with any final resolution,

issues may then be escalated to the Independent Football Ombudsman. The

Independent Football Ombudsman can be contacted at the following address: The

Independent Football Ombudsman, Suite 49, 33 Great George Street, Leeds LS1 3AJ.

17 Definitions

17.1 In these Conditions of Issue, words and phrases shall mean as follows:

(a) "Away Ground" means, for the purpose of Away Match Tickets, such stadium

and environs as is owned, occupied or used by the home football club (or, where

appropriate, any neutral venue) at which a Team is playing.

(b) "Away Match" means any Match in which a Team participates that takes place

at an Away Ground.

(and/or any rights arising out of or in connection with any of the foregoing) for

admission to any Away Match.

(d) “Club Chelsea Ticketing Policy” means Chelsea FC’s Club Chelsea Ticketing

Policy as may be updated by Chelsea FC from time to time;

(e) "East Stand Family Centre" means the East Lower Stand at Stamford Bridge

offering concessionary seating to Juveniles (accompanied by a maximum of two

adults per Juvenile seat) and Senior Citizens.

(f) "Football Regulations" means the rules and regulations of FIFA, UEFA, The

Football Association, The F.A. Premier League Limited and The Football League

Limited (or any other applicable governing body) as may be applicable from

time to time and from Match to Match.

(g) "Ground" means, collectively, the Home Ground or Away Ground, as applicable.

(h) “Guests” means family members or friends of the Ticket Holder.

(i) "Home Ground" means Stamford Bridge, Kingsmeadow and their environs and

all other locations owned, occupied or used by Chelsea FC at which its Teams

may play Matches.

(j) "Home Match" means any Match in which a Team participates that takes place

at the Home Ground.

(k) "Home Match Ticket" means a printed paper ticket or an electronic ticket

(and/or any rights arising out of or in connection with the foregoing) for

admission to a Home Match.

(l) “Juvenile” means any individual who is under the age of 20.

(m) "Juvenile Member" means a Member who is a Juvenile on 31 July in the year of

commencement of the Season to which the Membership relates.

(n) "Match(es)" means any football match in which a Team participates and that

takes place at a Ground including the period immediately prior to or following

such match.

(o) "Match Ticket" means any Home Match Ticket or Away Match Ticket.

(p) "Member" means a person holding a current and valid Membership.

(q) "Membership" means a membership to Chelsea FC.

(r) "Membership Card" means the Chelsea FC membership cards issued

specifically to Members.

(s) "Relevant Cup Match" means any match in a domestic, European or global cup

competition played by any Team representing Chelsea Football Club (including

any replays).

(t) “Season” means each English association football season which commences

on 1 July and ends on the following 30 June (or such other dates as may be

specified by the relevant football governing bodies from time to time) and the

term “Seasonal” shall be construed accordingly.

(u) "Season TeamCard" means a Chelsea FC season team card issued specifically

to a Season Ticket Holder which acts as a ticket (without the need for a printed

paper ticket) for admission to Matches played by the relevant Team at the

relevant Home Ground in a particular Season.

(v) "Season Ticket Holder" means a person holding a current and valid Season

TeamCard.

(w) “Season Ticket Renewal Date” means such date as shall be specified on the

applicable Chelsea FC Season Ticket Renewal Form (available on

www.chelseafc.com).

(x) "Senior Citizen" means any person over the age of 65 as of 31 July in the year

of commencement of the Season to which the Match Ticket, Membership or

Season TeamCard application/purchase relates.

(aa) “Supporter” means a genuine supporter of Chelsea FC.

(bb) “Supporters Club” means any official Chelsea Football Club Supporters club

established and registered in accordance with the Supporters Club Ticketing

Policy.

(cc) “Supporters Club Ticketing Policy” means the Chelsea FC Supporters Club

Ticketing Policy as may be updated by Chelsea FC from time to time.

(dd) “Team” means a team representing Chelsea Football Club (whether Men’s,

Women’s or Academy).

(ee) “Ticket Terms and Conditions” means those terms and condition printed on the

specific Match Ticket.

(ff) “Ticket Exchange” means Chelsea FC’s Match Ticket exchange that can be

found at https://chelseafc.com/tickets

(gg) "Ticket Holder" means any Season Ticket Holder or anybody holding,

purchasing, applying for or requesting a Match Ticket (as the case may be) and

any reference to "Ticket Holder" in these Conditions of Issue shall, save where

specified or where the context does not permit, be deemed to include the Ticket

Holder’s Guest(s).