Resources
The agencies listed here have information on community services,
(like home-delivered meals and rides to appointments). You can
also get help making long-term care decisions. Ask the staff in
your health care setting for more information.
Area Agencies on Aging (AAAs) and Aging and Disability Resource Centers (ADRCs):
Helps older adults, people with disabilities, and their caregivers. To find the AAA or ADRC in your
area, visit the Eldercare Locator at eldercare.acl.gov, or call 1-800-677-1116.
Medicare: Provides information and support to caregivers and people with Medicare.
Visit Medicare.gov.
Long-Term Care (LTC) Ombudsman Program: Advocates for and promotes the rights of
residents in LTC facilities. Visit ltcombudsman.org.
Senior Medicare Patrol (SMP) Programs: Works with seniors to protect themselves from
the economic and health-related consequences of Medicare and Medicaid fraud, error, and
abuse. To find a local SMP program, visit smpresource.org.
Centers for Independent Living (CILs): Helps people with disabilities live independently.
For a state-by-state directory of CILs, visit ilru.org/html/publications/directory/index.html.
State Technology Assistance Project: Has information on medical equipment and other
assistive technology. Visit resna.org, or call 1-703-524-6686 to get the contact information in
your state.
National Long-Term Care Clearinghouse: Provides information and resources to plan for
your long-term care needs. Visit longtermcare.gov.
National Council on Aging: Provides information about programs that help pay for
prescription drugs, utility bills, meals, health care, and more. Visit benefitscheckup.org.
State Health Insurance Assistance Programs (SHIPs): Offer counseling on health
insurance and programs for people with limited income. Also help with claims, billing, and
appeals. Visit shiptacenter.org, or call 1-800-MEDICARE (1-800-633-4227) to get your SHIP’s
phone number. TTY users can call 1-877-486-2048.
Medicaid: Helps with medical costs for some people with limited income and resources. To find
your local office, visit Medicare.gov/contacts, or call 1-800-MEDICARE.
You have the right to get Medicare information in an accessible format, like large print, Braille, or audio. You also have the right to
file a complaint if you feel you’ve been discriminated against. Visit Medicare.gov/about-us/accessibility-nondiscrimination-notice,
or call 1-800-MEDICARE (1-800-633-4227) for more information. TTY users can call 1-877-486-2048.
Paid for by the Department of Health & Human Services.
CMS Product No. 11376
Revised Mar
ch 2019