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Eric J. Schuppenhauer
Senior Vice President
Core Servicing and Borrower Assistance, Mortgage Banking
JPMorgan Chase & Co.
Eric J. Schuppenhauer is a Senior Vice President for Mortgage Banking Core Servicing and
Borrower Assistance at Chase. He serves on the Executive Committee for Chase’s consumer
businesses and the Mortgage Banking Executive Committee.
Schuppenhauer’s responsibilities include overseeing all components of Core Servicing and
Borrower Assistance operations, including loan administration, financial and investor services,
post closing, document custody, customer care centers, customer assistance specialists,
borrower assistance operations and underwriting. Prior to this role, he was Chief Financial
Officer for Mortgage Banking, where he was accountable for financial planning and analysis,
financial controls and reporting, funding and capital planning, and business and financial
advisory.
Prior to joining the Firm, Schuppenhauer served in a variety of financial services roles. He was a
Senior Vice President at Fannie Mae, where his roles included leading Fannie Mae’s National
Servicing Organization and serving as Program Executive for the U.S. Treasury Department’s
Making Home Affordable program. He was also Chief Financial Officer for Fannie Mae’s Single-
Family business, leader of their Sarbanes-Oxley remediation efforts and a leader in their
accounting policy group.
Earlier in his career, he served in leadership roles at KPMG LLP, Credit Suisse First Boston, and at
the U.S. Securities and Exchange Commission.
Schuppenhauer has a Bachelor of Science in Commerce (accounting concentration) from the
McIntire School of Commerce at the University of Virginia and is a Certified Public Accountant.
Schuppenhauer is married with two children.