centurylink® local terms of service: simply unlimited business

Version 3 Page 1 of 5 Effective 04-01-2023

CENTURYLINK® LOCAL TERMS OF SERVICE:

SIMPLY UNLIMITED BUSINESS

This service-specific Local Terms of Service and the company-specific Service Agreement (a.k.a. Standard

Agreement, End User Agreement, or Standard Terms and Conditions) located at

http://www.centurylink.com/Pages/AboutUs/Legal/Tariffs/displayTariffServiceAgreements.html, where

applicable, and the CenturyLink Local Government Customer Annex for eligible customers, govern the bundled

services described below in the following states for the companies shown, each company referred to herein as

“CenturyLink”:

State Companies

Colorado

CenturyTel of Colorado, Inc.

CenturyTel of Eagle, Inc.

El Paso County Telephone Company

Qwest Corporation

Florida Embarq Florida, Inc.

Iowa

CenturyTel of Chester, Inc.

CenturyTel of Postville, Inc.

Qwest Corporation

Montana

CenturyTel of Montana, Inc.

Qwest Corporation

Nevada Centur

Link of Nevada, LLC.

North Dakota Qwest Corporation

South Dakota Qwest Corporation

Washington

CenturyTel of Cowiche, Inc.

CenturyTel of Inter Island, Inc.

CenturyTel of Washington, Inc.

Qwest Corporation

United Telephone Compan

of the Northw

Wisconsin Telephone USA of Wisconsin, LLC

Wyoming

CenturyTel of Wyoming, Inc.

Qwest Corporation

United Telephone Compan

of the West

Version 3 Page 2 of 5 Effective 04-01-2023

1. SIMPLY UNLIMITED BUSINESS

1.1 Introduction.

Simply Unlimited Business is an optional enrollment plan that permits business customers who

subscribe to qualifying products and services to receive Local Exchange Service an additional

features and services for a flat monthly rate. Simply Unlimited Business is available for a

maximum of twenty business lines and/or key trunks at a given customer location, not to exceed

twenty-five lines across all customer locations in territories served by a CenturyLink incumbent

local exchange carrier.

1.2 Description

A. Business Local Exchange Service.

(1) In addition to the terms in this section, the Business Local Exchange service

component, including each local feature or service component and related

service charges, of a CenturyLink Business Bundle is governed by the terms

and conditions for a B1 line or CenturyLink Key Trunk Services located in the

applicable Tariff, guidebook, schedule and/or Local Terms of Service which

may be found at www.CenturyLink.com/tariffs for each CenturyLink company

listed in the table on Page 1.

B. Local Exchange Services Features and Services.

Simply Unlimited Business includes a flat rate one-party business line or key trunk with

Touch Tone, flat rate Extended Area Service, unlimited expanded local calling (where

applicable) and the following services and features, where available:

 Rotary Hunt Service (a.k.a. Rotary Line Service, Hunting Arrangement )

 Busy Redial (aka Repeat Dial)

 Caller ID with Name (includes Anonymous Call Rejection)

 Call Forwarding

 Call Forward Busy - Fixed

 Call Forward No Answer – Fixed

 Call Forward Remote Activation

 Selective Call Forwarding

 Call Waiting/Cancel Call Waiting (a.k.a. Enhanced Call Waiting)

 Call Waiting ID

 Three-Way Calling or Three-Way Calling with Transfer

 Return Call (a.k.a. Call Return)

 Selective Call Rejection (a.k.a. Call Rejection)

 Message Waiting

 Voicemail

 MetroPlus (where available)

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C. High-Speed Internet.

(1) Customers may subscribe to an optional qualifying CenturyLink Business-

Class High-Speed Internet Access service at each bundle location.

CenturyLink Business-Class High-Speed Internet Access is governed by the

terms and conditions listed in this section.

(2) At https://www.centurylink.com/legal/highspeedinternetsubscriberagreement/

the following information will direct you to the CenturyLink® High-Speed

Internet Agreement:

Select: “Download PDF” or “View Web Page”

D. Simply Unlimited Business Long Distance Plan.

(1) For each Local Exchange Service line subscribed to Simply Unlimited

Business, Customer must also subscribe to companion long distance service

provided by CenturyLink Communications, LLC.

(2) For each Local Exchange Service line subscribed to CenturyLink Business

Bundle Preferred, Customer must also subscribe to the CenturyLink Business

Bundle Unlimited Plan B long distance plan provided by CenturyLink

Communications, LLC.

(3) At www.centurylink.com/tariffs , the following information will direct you to the

applicable terms, conditions and rates that govern the Simply Unlimited

Business long distance plan:

Jurisdiction: [Enter the applicable state for intrastate terms, conditions and

rates] or

[Enter “Interstate (FCC)” for interstate terms, conditions and

rates and select Rates and Services Schedule No. 10

Entity Type: [Select IXC]

Entity Name: [Select CenturyLink Communications]

Tariff Type: [Select Interexchange]

1.3 Other Terms and Conditions.

A. Simply Unlimited Business lines cannot terminate into a PBX or other line trunking

device except as otherwise indicated herein.

B. Services selected as part of this plan can only be provided where technically available

and compatible with other services the customer may choose to order. All terms and

conditions specified elsewhere for the respective services/features requested as part

of this plan shall apply.

C. There is no minimum service period for the Local Exchange Service and features

provided in Simply Unlimited Business. Customers who discontinue this service within

thirty days after establishment of service will be charged only for the number of days

of service.

D. If Customer discontinues any of the required services or features, the remaining

components of the Simply Unlimited Business selected by the customer will be

converted to a la carte rates. If optional High-Speed Internet service is discontinued

at any bundle location, the discounted monthly rate will no longer apply and all Simply

Unlimited Business lines at that location will be converted to the applicable monthly

rate.

If the qualifying service being discontinued is High Speed Internet, CenturyLink will

charge Customer the Early Termination Fee, if applicable, as described in the

CenturyLink Business-Class High-Speed Internet Annex.

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E. Simply Unlimited Business is not available to customers who are or become toll

restricted. Service Connection Charges will not apply for those existing lines

converted, in-place, to business exchange service due to company-initiated toll

restrictions. Such customers will not be permitted to re-enroll in this plan until such

time as all associated unpaid balances are satisfactorily paid in full.

F. Simply Unlimited Business cannot be combined with any other discounts unless

otherwise specified.

G. The Company retains the right, in its sole discretion, to change some or all of the

network technology on which it delivers this service and the associated long distance

service, including a change to Voice over Internet Protocol technology. If the

Company’s network technology changes in such a way that this tariff will no longer

apply to Simply Unlimited Business, the following monthly rate will continue to apply

until such time as customers are notified in advance of rate increases, and the new

service(s) or plan(s) will be governed by separate, commercial terms between the

Company and the customer.

H. Applicable Long Distance and High-Speed Internet qualifying services must be billed

on the same invoice as Simply Unlimited Business.

1.4 Service Charges.

A. An Activation Fee will apply in lieu of any other Service Charge(s), except that if a

premises visit is required in order to establish service, the nonrecurring charge

normally applicable for a premises visit will apply in addition to the Activation Fee. The

Activation Fee will be waived when:

 customer migrates existing Local Exchange Service lines to Simply Unlimited

Business, or

 customer orders Simply Unlimited Business additional lines subsequent to

establishment of the initial line, or

 customer orders optional High-Speed Internet at each bundle location.

B. The normally applicable service charges will apply when Simply Unlimited Business

customers request a change back to Local Exchange Service or another packaged

service.

1.5 Application of Rates and Charges

A. The monthly rate includes a flat rate one-party business line or key trunk with Touch

tone, flat rate EAS, expanded local calling (where available), features, unlimited long

distance provided by CenturyLink Communications, Inc., and the following fees and

surcharges: Interstate Subscriber Line Charge, Intrastate Subscriber Line Charge

(where applicable), Access Recovery Charge, , and certain additional state-specific

charges as follows:

State Compan

Fee/Surchar

Wyoming United Telephone Company of the West Federal Universal Service Fund

Surcharge and Wyoming Universal

Service Fund Surchar

Version 3 Page 5 of 5 Effective 04-01-2023

B. Simply Unlimited Business includes a rate stability plan which allows customers to pay

a fixed monthly rate that is not subject to rate changes over a fixed period. Customers

will pay the tariffed rate in effect as of the service establishment date for the first twelve

months after service is established. On the service establishment anniversary date,

the customer’s monthly rate will increase to the lesser of the then-prevailing tariffed

rate or a rate that is $5.00 higher than the rate in effect on the service establishment

date. Thereafter, on each subsequent anniversary date, the monthly rate may increase

by no more than $5.00, not to exceed the then-prevailing tariffed rate.

C. Simply Unlimited Business lines subsequently added to the customer’s account will be

charged the monthly tariffed rate in effect as of the date the new Simply Unlimited

Business line(s) is/are added to the account. The same rate stability provisions apply

to subsequently added lines, based on the service establishment date for those lines.

D. Customers will be notified at least thirty days prior to any service anniversary date rate

increase. Such notice will include the actual amount by which customer’s Simply

Unlimited Business will increase.

E. Monthly rates for Simply Unlimited Business are located in the the applicable Tariff,

guidebook, schedule and/or Local Terms of Service which may be found at

www.CenturyLink.com/tariffs for each CenturyLink company listed in the table on Page

1. Charges listed in 1.5.A. preceding and the additional rate for High-Speed Internet

will appear as a single line item on the customer’s bill. Zone charges do not apply.