Local Terms of Service: CenturyLink Core Connect Bundles

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LOCAL TERMS OF SERVICE:

OBSOLETE CENTURYLINK CORE CONNECT BUNDLES

The applicable cover agreement, if any, and the applicable Local Terms of Service, which include the Standard Terms

and Conditions for Communications Services, the CenturyLink Local Government Customer Annex for eligible

customers, and these terms (collectively, the “Agreement”), govern the business feature packages and bundle services

described below. Unless otherwise indicated, these Local Terms of Service apply to CenturyLink’s CORE CONNECT

bundles. These feature packages and bundle services are provided in the following states by the companies shown,

each company referred to herein as “CenturyLink”:

State

Companies

Florida

Embarq Florida, Inc.

Iowa

CenturyTel of Chester, Inc.

CenturyTel of Postville, Inc.

Montana

CenturyTel of Montana, Inc.

Nevada

CenturyLink of Nevada, LLC.

Washington

United Telephone Company of the Northwest

Wisconsin

Telephone USA of Wisconsin, LLC

Wyoming

CenturyTel of Wyoming, Inc.

Effective August 1, 2024, all Core Connect plans are grandfathered and will no longer be available to new

customers. Obsolete Services are certain items of service and equipment previously offered elsewhere. Due

to obsolescence, these items are no longer suitable to meet current needs of the general public. They will not

be furnished as new items of service or equipment to any customer or applicant except where they are required

to fully utilize the installed common equipment capacities of existing systems.

Changes, additions, or transfer of service will not be permitted on accounts associated with a grandfathered

bundle or package or other grandfathered feature or service. This change does not impact services or features

currently provided on grandfathered accounts. A grandfathered service is one that is no longer sold, and

availability is limited to lines currently in service at existing locations. Changes, additions, or transfer of

service will be allowed when customers migrate from a grandfathered service to a currently available service.

Customers may remove any service or feature from their accounts at any time; however, grandfathered

services removed may not be subsequently reinstated.

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1. CenturyLink CORE CONNECT Bundles.

1.1 Introduction. CenturyLink CORE CONNECT is an optional business service enrollment plan that

permits Customer to receive Business Local Exchange Service and additional features and services

for a flat monthly rate for each CORE CONNECT business line or trunk. CORE CONNECT bundles

are available under a one-year, two-year or three-year Term Discount Plan (TDP) and are available

on a month-to-month basis as specified in 1.5 following.

1.2 Description of Bundles.

A. Business Local Exchange Service.

(1) In addition to the terms in this section, the Business Local Exchange service

component, including each local feature or service component and related service

charges, of a CORE CONNECT bundle is governed by the terms and conditions

for a B1 line or CenturyLink Key Trunk Services located in the applicable Tariff,

guidebook, schedule and/or Local Terms of Service which may be found at

www.CenturyLink.com/tariffs for each CenturyLink company listed in the table on

Page 1, except as specified following:

• For Nevada customers served by Central Telephone Company-Nevada

Division, the service-specific terms and conditions are the Local Terms of

Service: CenturyLink Local Exchange Services; and Local Terms of

Service: CenturyLink Service Charges; and

B. Local Exchange Services Features and Services. Except as indicated below, CORE

CONNECT bundles include the following additional features and services:

(1) Flat Rated CenturyLink Key Trunk Services or Individual Business Line (B1);

(2) Rotary Line Service (Hunting);

(3) Unlimited expanded local calling (where available); and

(4) Choice of the following features and services, where available:

Caller ID with Name (includes Anonymous Call Rejection)

Call Forwarding

Call Forward Busy

Call Forward No Answer

Call Forward Remote Activation

Enhanced Call Waiting or Call Waiting with Cancel Call Waiting

Call Waiting ID

Three-Way Calling

Call Transfer or Three-Way Calling with Transfer

Return Call

Signal Ring (Distinctive Ring)

Repeat Dial (not available in Core Connect 1 LITE and Core Connect 2 LITE)

Selective Call Rejection (not available in Core Connect 1 and Core Connect 1

LITE)

Message Waiting Indicator

Voicemail

D. High-Speed Internet.

(1) At each CORE CONNECT location, Customer must also subscribe to the

qualifying CenturyLink Business-Class High-Speed Internet Access service at 1.5

Mbps or greater speed. In locations where 1.5 Mbps is not available, customers

may alternatively subscribe to CenturyLink 512 or 768 Kbps High-Speed Internet

service. In addition to the terms in this section, CenturyLink Business-Class High-

Speed Internet Access is governed by terms and conditions.

(2) At

http://www.centurylink.com/Pages/AboutUs/Legal/TermsAndConditions/business.

html, the following information will direct you to the applicable terms and conditions

for High-Speed Internet services:

State: [Enter the state where Service will be provided]

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Entity: [Select Core Connect]

Service: [Select CenturyLink Core Connect Bundle]

Date: [Select current date or, if you already purchased CenturyLink Core

Connect Bundle, the date you purchased this bundle]

(3) Of the documents displayed, the applicable documents describing High-Speed

Internet are the following:

• Standard Terms and Conditions for Communications Services;

• CenturyLink Local Government Customer Annex (for eligible

customers); and

• CenturyLink Business-Class High-Speed Internet Services Annex.

1.3 Other Terms and Conditions.

A. Applicable Long Distance and High-Speed Internet qualifying services must be billed on the

same invoice as CORE CONNECT, but may be provisioned on access lines or trunks other

than CORE CONNECT.

B. If Customer discontinues any of the qualifying services, CenturyLink will convert the

remaining services to their respective a la carte or nonbundled rates. In addition, if the

qualifying service being discontinued is High Speed Internet, CenturyLink will charge

Customer the Early Termination Fee described in the CenturyLink Business-Class High-

Speed Internet Annex.

C. Services selected as part of this plan can only be provided where technically available and

compatible with other services Customer may choose to order.

D. Customers may subscribe up to a maximum of ten 10 CORE CONNECT business lines at

each Customer location.

E. Customers who discontinue services within 30 days after establishment of service will be

charged only for the number of days CORE CONNECT was in service. Early Termination

Fee for customers who subscribe to CORE CONNECT under a TDP are described in 1.5

following.

F. CORE CONNECT lines cannot terminate into a PBX or other line trunking device except as

otherwise indicated herein.

G. CORE CONNECT cannot be combined with any other discounts unless otherwise specified.

1.4 Service Charges.

A. Service Charges apply to requests for new and additional CORE CONNECT lines or trunks,

and for moves of existing lines. Service Charges also apply when customers request a

change from CORE CONNECT back to Local Exchange Service. Service Charges may be

waived for customers who move services from another telecommunications service provider

to CORE CONNECT under a one, two or three-year TDP.

B. Service Charges do not apply when CORE CONNECT replaces existing Local Exchange

Service.

C. This plan is not available to customers who are or become toll restricted. Service Charges

will not apply for those existing lines converted, in-place, to business exchange service due

to CenturyLink-initiated toll restrictions. Such customers will not be permitted to re-enroll in

this plan until such time as all associated unpaid balances are satisfactorily paid in full.

1.5 Term Discount Plan.

A. Core Connect 1 and Core Connect 2 are available month-to-month or under a one, two or

three-year Term Discount Plan (TDP). Core Connect 1 LITE and Core Connect 2 LITE are

available initially only under a one, two or three-year Term Discount Plan (TDP). Month-to-

month rates are available upon expiration of a TDP when Customer does not renew or

select a new TDP option.

B. Any CORE CONNECT line(s) added subsequent to establishment of a TDP must be added

under a separate TDP commitment period.

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C. The rates and discounts in effect when Customer subscribes to CORE CONNECT under a

TDP will apply until expiration of that TDP. CORE CONNECT lines that are subsequently

added under a separate TDP will receive the rates in effect when those lines are added.

D. Upon expiration of a TDP, the TDP discounts will expire, and CenturyLink will charge

Customer the then prevailing month-to-month rate. If Customer renews the TDP or signs up

for a new TDP, the rates then in effect will apply for the new or renewed TDP.

E. If CenturyLink terminates the Business Local Exchange Service for cause or if Customer

discontinues the service in whole or in part for convenience before expiration of the TDP,

no early termination liability charges will apply for the Business Local Exchange Service

portion(s) of CORE CONNECT. However, if Customer discontinues any of the qualifying

services before expiration of the TDP, the remaining components of Customer’s CORE

CONNECT bundle will be converted to ala carte rates and the TDP discount will not apply.