Celonis Academy
Customer Collateral
Online Training
Instructor-Led Training
Certification Exams
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Outline
Academy Overview
01
Online Training
Instructor-Led Training
02
03
Celonis Certification Exams
04
Information Material
05
Click each to jump to
the corresponding
section (slideshow mode)
Appendix
-
01
Academy
Overview
Training ...
Training should definitely
be an integral part of any
roll-out. When we kick off
projects, people must
complete the Kickstarter
Training.
Customer since2011
7K Active Users in 2020
Daniel Ryl
accelerates time-to-adoption
improves scalability
increases bottom-line revenue
ensures user engagement and satisfaction
reduces support costs
Why Training?
Meet Celonis Academy
330,000+ Learners
Join the ride and become a part of
our rapidly growing community!
30+ Training Tracks
Our Training Tracks are modular and
goal-based, so you get to what you
need fast.
24/7 Availability
Wherever you are - Celonis Online
Training is available for you around
the clock.
Unlimited Users
Use our training to scale adoption
rapidly.
0 Fees
Our Celonis Online Training is
free of charge - for everyone.
7 Awards
Brandon Hall Excellence Awards &
Thought Industries Cognition
Awards
4.5 Rating
Customers rate our courses
with 4.5 out of 5 stars.
Fast Sign-Up
Get started within 5 minutes.
334K Issued Badges
Earn your verified Celonis Digital Badge
Technical Training
Standard OR Customized
Most Celonis product features and online
training tracks are offered instructor-led.
You choose which topics are most
relevant to you and your users.
Training Formats
We can cater for various different formats,
including a full training week or Celonis
Bootcamp
Enablement Consulting
Individual requests from customers on
additional Academy topics. e.g. User
Mapping for various user groups.
Certification Exams
Celonis Certification Exams allow
experienced users to officially validate
their expertise. They’re rigorous exams
developed by internal and external SMEs.
Classroom
Classroom based sessions hosted at a
Celonis location, i.e. Munich, London (or
virtual)
Train the Trainer
This course for up to 10 participants
focuses on how to conduct
independent internal trainings by
utilizing Celonis resources.
Instructor-LedOnline
eLearning
On-demand online training, as individual
courses and training tracks, enables users
to do granular tasks and accomplish large
business goals.
Celonis Academy Offerings
Leverage our free eLearning and ILT training & enablement offerings to address your Celonis users’ individual needs.
Celonis
Academy
Complete Online or
Instructor-Led Training
Learning Path
Get #CelonisEnabled
Certification Path
Get #CelonisCertified
Complete
Certification
Exam Prep
Pass
Certification
Exam
Gain hands-on experience
Celonis Academy Training and Certifications
Celonis Academy offers online and instructor-led training, which combined with hands-on experience
can prepare a user for the Certification Exams designed to validate practitioner knowledge and skills.
Academy Training Platform
How to: Registration
How to: Platform Navigation
Also access this Academy Access & Training Guide for more information
02
Online
Training
Back to outline.
No previous knowledge
required
Here's what you get out of this course:
Learn about the advent and evolution of Process Mining.
Identify business use cases for Celonis.
Explore the product solution options provided by the Celonis
Platform.
Find your Celonis fit and training courses to get started.
The Celonis Kickstarter
Learn about the Celonis Platform and Process
Mining at a high level.
This training is designed for learners who
want to get a general overview of Celonis
and recommendations for further training.
Duration: ~ hr
Languages: English, German,
French, Japanese, Spanish,
Brazilian Portuguese
Start Now
AdvantagesOnline Training Tracks and Courses
Online Training
Celonis Academy offers training tracks aligned to your business goals,
such as:
Understanding your as-is process.
Monitoring your process KPIs in dashboards.
Acting on identified value opportunities in your process.
Qualifying value opportunities, delivering and measuring business value.
Managing change and scaling Celonis adoption across your business.
Building business apps, process analyses, and automation.
Connecting source systems to Celonis and creating data models.
Administering the Celonis platform and managing permissions.
All courses compiled in Training Tracks can be found in our catalog and can
be completed standalone along with other learning content.
Completing Celonis Academy online
training has several advantages:
Getting enabled anytime,
anywhere — at no cost.
Learning how to do concrete tasks,
right when you need to.
Gaining confidence by completing
interactive tours in the software.
Facilitating and speeding up the
onboarding of new colleagues.
Sign up through our registration page
or your productive Celonis Team.
Access it now!
Enabling you on concrete business goals
With our goal-based Training Tracks we cut to the chase and
enable customers on their immediate needs with Celonis.
Each Training Track provides a guided learning path,
compiled of multiple courses in the recommended order.
Customer Training Tracks
Complete 1 or more
Training Tracks
depending on your
immediate goals
12 Training Tracks
to choose from
3,5 hours
average training
time per track
All courses in training tracks are also available standalone
along with numerous other learning content.
TT Categories Training Track Name Celonis Service(s) addressed in
training
Duration
in hours Business Analytical Technical DE FR JA SP PT
n/a Celonis Kickstarter Apps, Studio 1
⬤⬤⬤◯◯ ⬤⬤◯◯◯
Daily Business
Act on Recommended Tasks Apps: Business Apps .75
⬤⬤⬤⬤⬤
Review and Interpret Analyses Apps: Analysis 3
⬤⬤⬤⬤⬤ ⬤⬤◯◯◯ ◯◯◯◯
Performance
Improvement
Deliver Business Value with Celonis Apps 2-4
⬤⬤⬤⬤⬤ ⬤⬤⬤⬤⬤ ◯◯◯◯
Leadership
Monitor KPIs in Execution Apps Apps: Business Apps .75
⬤⬤⬤⬤⬤ ⬤⬤◯◯◯
Monitor KPIs in Analysis Dashboards Apps: Analysis .5
⬤⬤⬤⬤⬤ ⬤⬤◯◯◯
Manage Change and Scale Adoption n/a (business acumen courses) 2-3
⬤⬤⬤⬤⬤ ⬤⬤⬤◯◯
Asset Building
Build Views and Knowledge Models Studio: Views, Knowledge Models 4.25
⬤⬤⬤◯◯ ⬤⬤⬤⬤⬤ ⬤⬤⬤◯◯
Build Action Flows Studio: Action Flows 6
⬤⬤⬤◯◯ ⬤⬤⬤⬤⬤ ⬤⬤◯◯◯
partial partial partial partial
Build Analyses Studio: Analysis 5
⬤⬤⬤◯◯ ⬤⬤⬤⬤⬤ ⬤⬤◯◯◯
Write PQL Queries Studio: PQL 5.25
⬤⬤⬤◯◯ ⬤⬤⬤⬤⬤ ⬤⬤⬤⬤
partial
IT / Data
Engineering
Administer Celonis: Security,
Permissions
Admin & Settings .75
⬤⬤◯◯◯ ⬤⬤◯◯◯ ⬤⬤◯◯◯
Get Data into Celonis Data: Data Integration 7.5
◯◯◯◯ ⬤⬤⬤◯◯ ⬤⬤⬤⬤
Get #CelonisEnabled
To see detailed localization progress click here.
Prior Skills Recommended Availability in languages other than English
This table reflects core enablement. Academy training is not limited to the items listed here.
For the extensive catalog visit us on academy.celonis.com
Categories
Training Tracks
🔗
Click relevant training to open it in
a new tab and register for it.
Economic
Buyer
Sponsor
Celonis (CoE)
Lead
Champion IT Lead Data Engineer Analyst Process Lead Business User
N/A
The Celonis Kickstarter
1 1 1 1 1 1 1 1
Daily
Business
Act on Recommended Tasks
2 2 2
Review and Interpret Analyses
2 3 3 3
Process
Improvement
Deliver Business Value with Celonis
4 4 4
Leadership
Monitor KPIs in Execution Apps
3
Monitor KPIs in Analysis Dashboards
Manage Change and Scale Adoption
2 5
Asset
Building
Build Views and Knowledge Models
5
Build Action Flows
8
Build Analyses
6
Write PQL Queries
7
IT / Data
Engineering
Administer Celonis
2
Get Data into Celonis
2
1 Recommended training and completion order
Optional training that may be beneficial
Standalone courses in addition to training tracks
Introducing the
Path to Value
Manage
Change
Sustain Value
Data Integration
Basics
Connect to
Systems
Introduction to
Data Explorer
Object Centric
Process Mining
Enable Users
#2-4 Business
Analysis focus
#5-8 Data
Analysis focus
Process and
Data Validation
Manage
Change
Introduction to
Business Miner
Training Recommendation per Celonis Customer Roles. Get #CelonisEnabled.
More on customer
roles in the Appendix
5. Users can launch track and course
pages from the matrix and register for
them. Users can find all training they’ve
registered for in the ‘My Activity’ widget
on Academy.
4. For certain roles, we
recommend standalone
courses to complement the
courses in tracks.
2. At the top you’ll find the
roles we’ve identified in
your organization.
3. In the column below each
role, you’ll find the
recommended mix of tracks
and courses, this way each
user completes only the
training they truly need.
The numbers indicate the
suggested completion order.
1. Check out our 12
Customer Training Tracks
reflecting common user
goals.
Each track is a collection
of standalone courses in a
prescribed order.
How to use the training matrix
provided to you by Celonis
You can also watch this video!
After completing each training track, you earn a
verifiable Celonis Digital Badge.
Visit Celonis on Credly to see all Celonis Digital Badges.
Still don’t know what Digital Badges are?
Learning Goals:
Find out how Celonis Execution Apps help you take actions on daily tasks.
Get to know different Execution Apps used in your department.
Complete typical daily tasks through step-by-step solutions.
Leverage the Task Inbox to get work done faster.
Business
Analytical
Technical
Accountant / Clerk
Sales Representative
Business Analyst
Category: Daily Business
Training Track: Act on Recommended Tasks
45 min
Apps: Execution/Business Apps,
Action View, Task Inbox
Skills Profile
Duration
Typical Roles
Celonis Service
Start Now
Learning Goals:
Category: Daily Business
Business
Analytical
Technical
Process Specialist / Clerk
Process Improvement Spec.
Business Analyst
~ 3 hours
Apps: Analysis
Training Track: Review and Interpret Analyses
Conceptualize your process in terms of activities and cases.
Use the Variant Explorer for an overview of all the ways the process is flowing.
Use the Process Explorer to quickly identify undesired activities and see how
cases are flowing into and out of individual activities.
Interact with charts and tables to verify your assumptions about how the
process is performing and to focus on attributes of cases reflecting value
opportunities.
Leverage Selection Views to filter on cases.
Use the Case Explorer to inspect individual cases.
Get automated insights with the Conformance checker and explore possible
value opportunities.
Save an analysis selection for future reference and even share it with your team;
export visualizations and process data.
Skills Profile
Duration
Typical Roles
Celonis Service
Start Now
Category: Process Improvement
Business
Analytical
Technical
Process Improvement Spec.
Business Analyst
Business Process Owner
~ 2 - 4 hours
Apps: Analysis
Training Track: Deliver Business Value with Celonis
Recommended Prerequisite Track:
Review and Interpret Analyses
Learning Goals:
Frame value by identifying and qualifying improvement opportunities.
Use Celonis to find value opportunities and to quantify the business
impact of applying them.
Develop an action plan for relevant improvement actions.
Monitor realized value and adoption and communicate successes.
Skills Profile
Duration
Typical Roles
Celonis Service
Start Now
Learning Goals:
Find out how Celonis Execution Apps help you monitor and take
immediate action.
Get to know your Management View depending on your department.
Complete tasks in the Management View through step-by-step
solutions.
Leverage the Task Inbox to get work done faster.
Business
Analytical
Technical
Category: Leadership
Training Track: Monitor KPIs in Execution Apps
Team Lead
Strategic Department Lead
Executive Leader
~ 45 min.
Apps: Execution/Business
Apps, Task Inbox
Skills Profile
Duration
Typical Roles
Celonis Service
Start Now
Category: Leadership
Business
Analytical
Technical
Strategic Department Lead
Executive Leader
~ 30 min.
Apps: Analysis
Training Track: Monitor KPIs in Analysis Dashboards
Learning Goals:
Review and interact with a typical executive/leader dashboard.
Interact with analysis charts to review KPIs per time frame.
Save an analysis selection for future reference, and share a analysis
selection with your team; export visualizations and process data.
Find out how to further your knowledge in working with other analysis
components.
Skills Profile
Duration
Typical Roles
Celonis Service
Start Now
Category: Leadership
Business
Analytical
Technical
Change Management Lead
CoE Lead
Executive Sponsor
~ 2 - 3 hours
N/A
Training Track: Manage Change and Scale Adoption
Learning Goals:
Design a Center of Excellence (CoE).
Build a communication plan to support smooth change management.
Map relevant users and enable them on a targeted basis.
Monitor realized value and adoption and communicate successes.
Skills Profile
Duration
Typical Roles
Celonis Service
Start Now
Category: Asset Building
Analytical
Technical
Business Apps Builder
Data Analyst
Business Analyst
~ 4.25 hours
Studio: Knowledge Models,
Views
Business
Training Track: Build Knowledge Models and Views
Learning Goals:
Navigate the Celonis Studio.
Create Spaces and Packages in Studio.
Review Space and Package permissions.
Explain the relationship between Knowledge Models and Views.
Discuss various Knowledge Objects in Knowledge Models.
Choose relevant components in Views.
Apply YAML and Visual Editors to build basic Views and Knowledge Models.
Skills Profile
Duration
Typical Roles
Celonis Service
Start Now
Category: Asset Building
Analytical
Technical
Business Apps Builder
Data Analyst
Business Analyst
~ 6 hours
Studio: Action Flows
Business
Training Track: Build Action Flows
Learning Goals:
Create a Space and Package to house the Action Flow Asset.
Identify value opportunities for Action Flows.
Explain the set up of an Action Flow.
Construct a basic Action Flow.
Run Action Flows and interpret outputs.
Schedule Action Flows.
Identify the need for HTTP modules in Action Flows.
Send HTTP requests in Action Flows.
Trigger Action Flows using a Webhook module.
Skills Profile
Duration
Typical Roles
Celonis Service
Start Now
Category: Asset Building
Business
Analytical
Technical
Business Apps Builder
Data Analyst
Business Analyst
~ 5 hours
Studio: Analysis
Training Track: Build Analyses
Learning Goals:
Skills Profile
Duration
Typical Roles
Celonis Service
Start Now
Create the Analysis asset and publish it using best practices in version control.
Become familiar with Analysis Settings and Permissions.
Configure charts and tables with dimensions and KPIs; configure Single KPIs.
Configure Selection components such dropdowns and date pickers.
Use Design components (lines, images, logo) to enhance your analysis.
Use Standard Process KPIs and further enhance them using the Visual Editor.
Create custom KPIs using the formula builder in the Visual Editor.
Configure a Conformance checker sheet.
Create static background filters at analysis-, sheet-, and component-level.
Create benchmarking sheets to compare attributes side-by-side.
Configure interactive, dynamic drilldown tables that hold several dimensions
and display one at a time based on user’s selection by using variables.
Category: Asset Building
Business
Analytical
Technical
Data Analyst
Data Engineer
Business Apps Builder
~ 5.25 hours
Studio
Training Track: Write PQL Queries
Recommended Prerequisite Track:
Build Analyses OR Build Knowledge Models & Views OR Build Action Flows
Learning Goals:
Get to know PQL and how to work with it in the code editor.
Become familiar with a standard set of PQL operators.
Understand joins and their effect on your queries.
Use filters to zoom into specific parts of your data.
Get to know use cases that can only be solved with PQL’s PU-functions.
Apply PU-functions and domain tables where necessary.
Skills Profile
Duration
Typical Roles
Celonis Service
Start Now
Category: IT / Data Engineering
Business
Analytical
Technical
IT Administrator
~ 45 min.
Admin & Settings
Training Track: Administer Celonis: Security,
Permissions
Learning Goals:
Set up key Celonis security features.
Invite users and manage permissions.
Govern your users and manage your license.
Skills Profile
Duration
Typical Roles
Celonis Service
Start Now
Category: IT / Data Engineering
Skills Profile
Business
Analytical
Technical
Data Engineer
Data Scientist
~ 7.5 hours
Duration
Typical Roles
Celonis Service
Data: Data Integration
Training Track: Get Data into Celonis
Learning Goals:
Connect to systems.
Extract data.
Transform data.
Set up and load a data model.
Schedule regular data loads.
Monitor and validate data.
Apply SQL performance best practices.
Start Now
03
Instructor-Led
Training
Back to outline.
Standard
Most online training tracks can be provided instructor led.
Topics mainly cover Celonis technical functionality using
our training data that revolves around processes like Order
Management, Procurement, or Accounts Payable.
More focused on getting users technically enabled prior to
workshops and deep dive sessions.
Classroom Training: We also offer classroom sessions that
are hosted at specific Celonis locations.
Apart from our comprehensive online catalog, we offer Instructor-Led Training (ILT) which are ideal for quickly enabling users to access the system
and start working with Celonis. This can be done in an in-person, virtual, or hybrid setting and our offerings include:
Customised
Apart from our Standard Technical Training we directly liaise with our
customers to understand their specific training & enablement needs.
Based on this we can customise the training topics, content and format:
Mix and Match: Choose topics that are most relevant to you and
your users.
Specific (Data) Requests: We’re happy to cater for your individual
needs and train selected topics based on your own data and
processes.* Our New Celonis Bootcamp offering might be for you!
Additional Enablement: If you are in need of support with
additional enablement programs and formats, we can help and
share our experiences with you.
Value Training: Apart from our technical product training, we can
also support with value-based/realization training (let us know if
you’d like to know more).
Train the Trainer: we provide our customers the capability to scale
Celonis within their organization internally, usually within the CoE.
*Restriction: Customer data must be validated.
Instructor-Led Trainings (ILT)
Role
(exemplary)
Topics
(equivalent to Online Track Name)
What’s covered
Duration
(~hrs)
Business User Review and Interpret Analyses
Introduction to Apps: Analyses.
Become familiar with all Analyses components including Variant Explorer, Process Explorer,
Analysis Sheets, Details Sheet, Case Explorer, Selection Views, and Performance Checker.
3-4
Manager / Executive Monitor KPIs in Execution Apps
Introduction to Apps: Views.
Learn to navigate and apply filters to Execution Apps, Business Views, and Action Views.
1.5
Analyst
Build Views and Knowledge Models
Introduction to Studio: Knowledge Models and Studio: Views.
Understand the structure and relationship to Data Models, different Data Model Objects, Create
KPIs, Global Filter, and Records in both the Visual and Code Editor.
4-6
Build Action Flows
Introduction to Studio: Action Flows.
Work to configure Action Flows, Send HTTP Requests, Receive and Respond to Webhooks, Apply
Templates, and Troubleshoot Error Handling.
4-6
Build Analyses
Introduction to Studio: Analyses.
Get started with all topics related to Analyses, and learn to build out basic (i.e. OLAP Table, Charts)
and advanced (i.e. KPIs, colour mapping) components.
6-8
Write PQL Queries
Introduction to Studio: PQL.
Understand basic PQL concepts and work with PQL exercises.
2-4
Data Engineer
Administer Celonis: Security, Permissions
Introduction to Settings: Admin & Settings.
Celonis Admins will learn how to manage different settings and permissions within the platform.
2
Get Data into Celonis
Introduction to Data Integration.
Learn about the Celonis ETL Process (Extraction, Transformation, Load) and different options
available when establishing a Data Model.
8
OCPM
Introduction to Object Centric Process Mining.
Build upon “Get Data into Celonis” and learn about Objects and Events in the next generation of
Process Mining.
4
Customer (ILT) Technical Trainings
*Value Training: Apart from our technical product training, we also offer value-based/realization training (let us know if you’d like to know more)
Training & Enablement Journey
Learner specific Enablement*
Instructor-led (billable)
* Technical Product Training (including Joint Training Formats, such as Celonis Bootcamp)
Develop Enablement
Approach
Train the Trainer
Celonis Services
Foundations Add ons
Self-Serve eLearning
Celonis
Kickstarter
Goal-based Training Tracks
Certification Exams
6.GROW1. EXPLORE 2. PURCHASE 3.ONBOARD
4.DEPLOY
5.ADOPT
Free
Training & Enablement Journey
Where we see it fit in along the Celonis Customer Journey
Training & Enablement Journey
Exemplary Training Week
Pre-Workshop
Alignment
Meeting
Session 1
Introduction to
Process Mining and
Celonis Platform
1-2h
Session 2 Session 3 Session 4
Analyses Building
4-6h*
Analyses Building +
Writing PQL Queries
8h*
Additional Celonis
Features
(Knowledge
Models & Views,
Action Flows)
2-8h*
Total Price: based on Services Hours
Training session topics can be removed/added as needed
*see our Standard Technical Training Catalog for more
Standard Technical Training
Review and
Interpret Analyses
4h*
Getting Data into
Celonis
8h*
Session 5
The following shows an example of what an in-person training week session would look like (virtual might be a little shorter). Keep in mind that
sessions can be shifted around and split between different days depending on the required participants for each session.
Celonis Bootcamp Program Layout
Standard Celonis Services Foundations offering, running on real customer data. Joint Delivery of Celonis Consultants, as well as Academy
Trainers.
Pre-Workshop
Alignment
Meetings
3h
Session 1
Program Introduction
Data Integration
4h
Session 2 Session 3 Session 4
Celonis Assets
4h
Value Discovery &
PQL
4h
Executive Readout
& Continuous
Learning
Resources
3h
Afternoon Session
Building out the
Data Model
3h
PQL II &
Automation
4h
Session 5
Joint Delivery (Academy Instructor delivering overall program & morning sessions; Consultants guiding participants during prototyping
in the afternoons)
Day 1 (half day): Review of Celonis and implementation to date.
Day 2 – 4: Morning consists of deep dive training on varied topics. Afternoon is applying the topic to their target use case.
Day 5 (half day): Customer report out on discoveries and insights and feedback on working with Celonis.
Afternoon Session
Creating
Dashboards
3h
Afternoon Session
Identifying Value
within the Process
3h
Afternoon Session
Applying Solutions
3h
Format:
InstructorConsultant
Total Price: based on Services Hours
Train-the-Trainer Program
Train the Trainer is a Celonis Academy initiative to provide our customers the capability to scale Celonis within
their organization internally, usually within the CoE.
In addition to empowering our customers expand their Celonis user base, we provide ongoing support in the
form of access to up-to date training and enablement materials, as well as direct contact to our instructor
team for any training related questions.
Benefits of
the program
Modules of the program:
Pre-Program
Alignment
Meeting
Module 0
Foundational Product
Enablement
(Online or ILT)
4-8h
Module 1 Module 2 Module 3 Module 4
Selling Celonis
Internally
2h
Foundational
Training
Enablement
4h
Specifics of Celonis
Business User
Training
4h
Utilizing Celonis
Training Resources
2h
Build up Internal
Training Resources
Access to Enablement
& Training Material
Direct Technical
Training Support
Copen-
hagen
Munich Munich
NYC
Raleigh
Bangalore
Madrid
Our Academy ILT Team
Sean Chen
Sr. Training Specialist,
Customer & Partner
Alberto Camporesi
Sr. Training Specialist,
Masterclass
Christina Adam
Sr. Training Consultant,
Customer
Philipp Barthel
Sr. Training Specialist,
Customer & Partner
Adrian Joas
Team Lead,
Instructor-led
Antonio Mignacca
Training Consultant,
Customer
Kunal Banerjee
Sr. Training Consultant,
Customer & Partner
Tokyo
Mai Sakamoto
Lead Training
Specialist
Madrid
Elena Zaforteza
Training Specialist,
Customer
We also liaise with a number of External Training Professionals, available in additional locations.
Registration Page: HERE
How to: Registration HERE
How to: Platform Navigation HERE
2-hour Workshop to:
Discuss and develop your ideal
enablement approach.
Define your different learner roles, along
with responsibilities and required skill sets.
Course Link: HERE
Learn how Event Logs are created.
Identify business value opportunities for
Celonis.
Explore core components of the Celonis
platform.
1. Onboarding to Celonis Academy
3. Develop Enablement Approach
2. Celonis Kickstarter
How to get started?
Customers’ Learning Journey
eLearnings:
academy.celonis.com
Instructor-led Training:
Technical Product Training
Contact us!
Contact us!
Scale Celonis within your organization by
equipping and empowering internal
resources to train and enable your
business users.
4. Role specific Enablement
5. Train the Trainer
6. Get Certified
Data Analyst Certification
Data Engineer Certification
Validate your Celonis expertise.
Advance your career.
**not necessarily in this order
What’s next?
Customers Learning Journey
04
Celonis
Certification Exams
Back to outline.
Why get Celonis Certified?
Celonis Certification Exams are rigorous
exams for experienced Celonis users,
developed according to best practices
and in collaboration with internal and
external SMEs who define the scope of
each exam and write and validate exam
questions.
Celonis customers
Support your team’s development.
Improve team performance.
Consider Celonis Certifications when hiring.
Celonis users
Validate your Celonis skills and knowledge.
Get the recognition you deserve.
Advance your career.
Get #CelonisCertified
Celonis Certified Data Analyst
This Certification Exam validates the ability to
use Celonis Studio to create process analyses,
apps, and automations that drive business
improvements.
For Celonis users with 6+ months of hands-on
experience with Celonis Studio.
Do you have what it takes?
Purchase your individual attempt
on the Exam info page.
Celonis Certified Data Engineer
This Certification Exam validates the ability to
use Celonis Data Integration to build and
maintain data pipelines and Data Models so
that organizations can act on the latest data
relating to their processes.
For Celonis users with 6+ months of hands-on
experience with Celonis Data Integration.
Ready to give it a shot?
Purchase your individual attempt here.
Exam attempt registration fee: $200
Get your team certified!
Talk to your Account Executive for saving with attempt bundles.
10 attempts at 10% discount, 25 at 15% discount, 50 at 20% discount.
05
Information
Material
Back to outline.
Localization Collateral
For the latest version, click on the tiles or copy+paste the links into your browser.
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Appendix:
Customer Roles
Back to outline.
ECONOMIC BUYER
I’m the ultimate decision maker on purchasing Celonis; the budget
owner.
Approve the business case for investment in Celonis
Allocate budget for Celonis project and subsequent initiatives
Understand full lifetime cost of ownership (support, partner spend, etc.)
EXAMPLE CUSTOMER JOB TITLES
CFO, CEO, SVP of Operations
CELONIS ACADEMY OFFER
FOR ECONOMIC BUYER
Get started with:
Celonis Kickstarter
Discover the Celonis Platform
Celonis for System Transformation Demo
Launchpad Essentials
SPONSOR
EXAMPLE CUSTOMER JOB TITLES
CFO (10%), VP GBS (7%), Head of GBS (4%), VP Operations (3%)
Top four job titles found for Sponsors in customers with >$1m value realised as of January 2023.
CELONIS ACADEMY OFFER
FOR SPONSOR
Get started with:
Celonis Kickstarter
Discover the Celonis Platform
Celonis for System Transformation Demo
Launchpad Essentials
Complete your knowledge with:
Manage Change and Scale Adoption
I’m the senior most sponsor for Celonis within the organization. I help
my team navigate the resources and approvals they need to be
successful.
Articulate the value of Celonis; link to larger organization initiatives/
objectives. Advocate publicly the use of Celonis.
Get buy-in from other senior leaders, particularly when expanding to
another LoB
Ensure significant return on investment
1.5 hrs total
1.5 hrs total
2 hrs 45 mins
CELONIS (CoE) LEAD
I take day to day responsibility for our use of Celonis. If there is a CoE, my
role includes leading it.
Prioritize value opportunities for approval.
Present success stories to management.
Manage budget and identify opportunities to innovate.
Build a team, train and develop the skills to utilise Celonis.
EXAMPLE CUSTOMER JOB TITLES
Product Manager (6%), CoE Lead (6%), Business Process Lead (5%), Head
of Process Analytics (4%)
Top four job titles found for Celonis Leads in customers with >$1m value realised as of January 2023.
CELONIS ACADEMY OFFER
FOR CELONIS (CoE) LEAD
Visit Celonis Academy to
start your learning journey.
1 hr 45 mins total
CELONIS CHAMPION
EXAMPLE CUSTOMER JOB TITLES
Director of Transformation
CELONIS ACADEMY OFFER
FOR CELONIS CHAMPION
Visit Celonis Academy to
start your learning journey.
I spearhead the initial purchase and deployment of Celonis by building
our business case and securing an Executive Sponsor. I evangelize the
ongoing value of Celonis platform and highlight the realized and
potential value of the solution.
Support the development of the business case.
Share our platform story externally; advance perception of
organization & professional prospects.
1 hr 20 mins total
DATA ENGINEER
EXAMPLE CUSTOMER JOB TITLES
Data Engineer, System Owner, IT Architect, Data Architect, Head of
Architecture
CELONIS ACADEMY OFFER
FOR DATA ENGINEER
Visit Celonis Academy to
start your learning journey.
I connect our organisation’s data sources so that our data can be
accessed and used in Celonis.
Ensure protection, integrity and security of data.
Build and use machine learning models, AI and action flows to
enhance process intelligence.
Manipulate or model data.
SQL transformations.
10 hrs 15 mins total
ANALYST
I plan, build and distribute Celonis assets (e.g. Dashboards, analyses,
views and action flows) to identify and drive efficiencies.
Work with the Data Engineer to ensure required data is available.
Collaborate with the business on value identification and framing.
Monitor, track, and report value realization progress.
EXAMPLE CUSTOMER JOB TITLES
Business Analyst, Data Analyst, Technical Analyst
CELONIS ACADEMY OFFER
FOR ANALYST
Visit Celonis Academy to
start your learning journey.
28 hrs total
PROCESS LEAD
EXAMPLE CUSTOMER JOB TITLES
Head of Supply Chain Ops, Manager of Contract & Order Management,
GPO (Global Process Owner)
CELONIS ACADEMY OFFER
FOR PROCESS LEAD
Celonis Kickstarter
Celonis for System Transformation Demo
Introduction to Business Miner
Launchpad Essentials
Celonis for Process Excellence Demo
Sustainability OM Demo
OM for Digital Supply Chain
Complete your knowledge with:
Review and Interpret Analyses
Deliver Business Value with Celonis
Act on Recommended Tasks
Process and Data Validation
Realize Value: Manage Change
I try to identify unknown or hidden value opportunities in my
LoB/process, and support improvements.
Set the strategic direction, objectives and KPIs for a Celonis value
opportunity.
Provide subject matter expertise and context on the process as data
models are built.
Track and communicate process improvements, efficiency savings
and business value.
2 hrs total
BUSINESS USER
Sometimes referred to as Operational User
I use Celonis to do my job better by using the output of information or
Celonis assets created by others.
Provide feedback to Celonis Lead and Analyst on other insights I’m
interested in solving.
Use insights to make strategic and operational decisions.
Find opportunities to create efficiencies within role.
EXAMPLE CUSTOMER JOB TITLES
Operations manager, Process Engineering Expert, Operations Analyst,
Process Optimisation team
CELONIS ACADEMY OFFER
FOR ANALYST
Visit Celonis Academy to
start your learning journey.
5 hrs 15 mins total
7 hrs 15 mins total
IT LEAD
I ensure that our IT infrastructure operates smoothly and that Celonis is
compliant with our internal and external security standards.
Support the Data Engineer with connections to source systems.
Support API management, standardisation & reusability, identity
management, monitoring & auditing, and support & documentation.
Manage access controls and security settings.
EXAMPLE CUSTOMER JOB TITLES
IT System Owner, IT Product Owner, Head of Master Data Administration
CELONIS ACADEMY OFFER
FOR IT LEAD
Visit Celonis Academy to
start your learning journey.
3 hrs 45 mins total