FILING AN ONLINE DEPENDENCY CLAIM FREQUENTLY ASKED QUESTIONS
Q: What should I do if I already submitted a
paper claim to add a dependent and am still
waiting for a decision?
If you’ve already submitted a paper dependency claim
and haven’t received a decision from VA, you can still
submit a claim online. If awarded, you can start seeing
your benets sooner. Your paper claim will still be reviewed,
and VA will evaluate both the paper and online claim
applications. You will be paid back from the date your
initial paper claim was submitted.
Q: How do I know if I’m already receiving
compensation for my dependents?
If you’re not sure whether you’re already being paid for
your dependents, the easiest thing to do is check eBenets.
Log into your eBenets account and click the “Dependents”
link under the “My Prole” section. If your dependents are
already listed there, you should be receiving compensation
for them. If they’re not listed, le your online dependency
claim through eBenets as soon as possible.
Q: What happens if I get divorced or need to
remove a dependent?
The easiest way to remove a dependent is online through
eBenets. It will take longer for VA to process a claim
to remove a child compared to removing a spouse, but
submitting your information online is still much faster than
submitting a paper claim. If you get divorced and need to
remove your spouse, VA recommends you submit a claim to
remove a dependent as soon as possible. You do not have to
submit or upload the supporting paperwork into eBenets.
If VA nds that you continued to receive compensation for
a former spouse or dependent stepchild of that former
spouse without notifying VA, it could signicantly impact
your future benets payments. VA would work with the
Debt Management Center (DMC) to collect the money
back that was paid out incorrectly, usually by withholding
a certain amount from your monthly checks until the full
amount is paid.
Q: Do I have to remove my child from my
compensation benets once they are too old
to be claimed as a dependent?
No, VA will track your child’s age based on the date of birth
you provide when ling your dependency claim. When your
child turns 18, they will be removed from your disability
compensation if they are not attending school.
Q: I didn’t know I could add dependents to
my disability compensation benets. Do I get
paid back to the date my spouse and I got
married and when my children were born?
VA may pay you back to the date of your marriage or the
birth of your child if you had already received your 30% or
higher disability rating at that point and:
• Notied VA within one year of the date the
dependency arose, and
• Responded within one year to VA’s request for
any additional information needed to conrm
your dependent(s)
If it has been longer than a year since your marriage and/or
birth of your child, VA may only pay you back to the date you
submitted your dependency claim or, in some cases, only up
to one year before you submitted your dependency claim.
Q: How will VA know not to remove my child
from my benets if they turn 18 but are still
in school? Do I have to reapply?
If your child is turning 18 and will still be in school
(either high school or college), you can update their
school information in eBenets. Simply log into your
eBenets account, click “Add or Remove Dependents”
under the “Apply” section on the home page, and select
“Update Dependents.”
Q: What if my spouse is also a Veteran with a
30% or higher disability rating? Can we claim
each other and our children? Or should only
one of us add them as dependents?
Both you and your spouse can claim each other and your
children if you are both Veterans with a 30% or higher
disability rating. However, claiming a dependent spouse
who is also a Veteran will take longer for VA to process. You
should still submit your claim online through eBenets
to get the fastest decision possible. Filing online will also
ensure you get paid back to the date you submitted your
claim, if awarded.
For more information | www.benets.va.gov/compensation/add-dependents.asp 1-800-827-1000