W241: Does Khan Academy Work?
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In this case, the first outcome variable was the time spent on KA (as before, measured by
minutes on the portal, problems solved, assignments completed, or even a binary variable about
whether or not the student used KA at all). The second outcome variable in this case was a
teacher-created post-test based on the KA assignments.
After the pilot study was concluded, the main experiment’s treatment strategy was changed to
have a stronger enforcement, improved compliance and reduced spillover. To this effect, the
experiment was done over the Spring break, which allowed students to be isolated from the
school environment. In this experiment, all students in both treatment and control received the
same assignments in their KA portal, but treatment group students received aggressive
encouragement directed at their parents.
For the 2 week duration of the experiment during which students were not attending class, the
treatment included at least 3 emails and text reminders to the parents about their child’s
assignment status, and 2 updates about whether the student completed the assignment or not. Due
to the online assignment features, the parent updates could be delivered almost in real-time, or
within 24 hours, so that the parents of students who completed assignments received a text
update from their child’s teacher within 24 hours. Parents of students who did not complete
assignments received 2 updates stating that their student still had not started work on the
assignments. The treatment communication was delivered in Spanish or English depending upon
the preferred language of communication indicated by parents, and was from the personal email
and cell-phone of their child’s math teacher (i.e. not a stranger or unknown cell-phone number.)
Often, students in the treatment group needed support learning how to access Khan at home, so
additional communication between teacher and parents was focused on giving clear directions so
that students knew how to access and complete the assignments. Students in the treatment group
were also given the option to come to school on one of two teacher work days to use a school
computer to complete the assignments (this was implemented to further increase compliance.)
The overall aim of the encouragement was to ensure that students had no obstacles to completing
their assignments.