Headsets Direct, Inc.
1-800-914-7996
page 1
What’s Inside?
You will get the latest models
and insider information in this
year’s 2024 Headset Buyers
Guide. Packed full of the
information you care about,
but condensed into a
quick-to-read and
understandable guide.
New for 2023:
The smaller USB-C port is now
the new standard. Most USB
headsets come USB-C with an
adapter for those needing
USB-A. This transition will
continue for 2024 and into
next year.
Headset manufacturers are
focused on reducing
background noise with noise
canceling microphones and
active noise canceling in the
speakers.
To help with part and chip
shortages, many headsets
have been re-engineered to
use materials that are more
readily available. This will
greatly help supply chains and
put headsets back in stock.
2024 HEADSET
BUYERS GUIDE
Make Your Life EASY!!!
To simplify the buying process, the staff at Headsets Direct
compiled what we feel are the best headset options for a variety
of applications. From our internal testing to supporting our
customers, we work hard to know every headset inside out and
upside down. Please find the following product details an easy
way to navigate and understand the headset world.
Nothing beats the comfort, productivity benefits, and value of a
great headset. Start by consulting one of our Certified Headset
Experts for a great headset experience!
Headsets Direct, Inc.
1-800-914-7996
page 2
How would triple the
talk-time ease your
mind about always
being charged?
Must Have for Mobile Users!
•
Recharge on the go with the
portable charging case with
integrated docking stand for
an extra 14 hours of talk time
•
Simply say “answer” or
“ignore” to manage incoming
calls
•
Four adaptive microphones
and proprietary DSP work
together to reduce disruptive
background noise while Six
layers of WindSmart®
technology ensure your voice
comes through clearly
•
Activate Siri, Google, or
Cortana with the touch of a
dedicated button
•
Smart sensors answer calls by
simply putting on the headset
and transfers calls between
mobile phone and headset
•
Compatible with:
PC, Mobile and Desk Phones
with USB Connectivity
You never stop. Not even to take a call. Your challenge: being
heard and being productive on your chosen device–smartphone,
PC, tablet or desk phone. The Voyager 5200 UC headset lets you
get work done on the go. Its advanced, adaptive noise cancelling
with WindSmart technology reduces disruptive background
noises like wind and chatter, enabling you to seamlessly
transition from one environment to the next. Smart sensors
automatically route and answer calls, and its comfort-tested
ergonomic design feels as good at the end of the day as it does at
the start. And the portable charging case with integrated docking
stand keeps you up and running, ready to take the call.
Learn more at:
https://www.headsetsdirect.com/product/poly-voyager-5200-uc-
headset/
Headsets Direct, Inc.
1-800-914-7996
page 3
Active Noise
Canceling greatly
improves your ability
to hear callers in loud
environments!
Sound Like No Other!
•
Three levels of Advanced
Digital Hybrid Active Noise
Canceling (ANC)
•
Advanced multiple
microphone noise canceling
with Acoustic Fence
technology in a discreet boom
•
Works seamlessly across
Computers, and Cell Phones.
Add Voyager Office Base for
deskphone compatibility
•
Stereo sound for calls and
media/music
•
Dynamic Mute Alert senses
and tells you when talking
while muted
•
Compatible with:
PC, Mobile and Desk Phones
with USB Connectivity or with
the Voyager Office Base
We couldn’t build a wall around you to block out background
noise, so we did the next best thing: created a “focus zone” with
the new Voyager Focus 2 headset. All you hear is your call with
three levels of hybrid active noise canceling (ANC). All they hear
is you with our pro-grade microphones using Poly Acoustic Fence
technology. The discreet microphone boom on the Voyager
Focus 2 is not only ultra-noise canceling but, with its multiple
microphone Acoustic Fence technology, literally creates a virtual
noise-free bubble in front of your mouth. It’s so good it even
meets the Microsoft Teams Open Office premium microphone
requirements. The focus stays on you, right where it belongs.
Learn more at:
www.headsetsdirect.com/product/poly-voyager-focus-2-uc-
headset/
Poly Voyager Focus 2 UC
Headsets Direct, Inc.
1-800-914-7996
page 4
Great Audio With All-
Day Comfort Makes
Fo r A He ad se t You
Wa n t T o We a r !
Maximize your comfort!
•
The perfect shaped soft memory
foam cushions that mold to your
ear’s natural contours, and
assembled using durable,
premium materials
•
Advanced digital chipset that’s
three times more powerful and
three strategically placed
professional microphones
•
Evolve2 65 is UC-certified and
available in a Microsoft Teams-
certified variant, for truly
seamless communication
•
Advanced battery efficiency
technology and new digital
chipset have helped squeeze a
full 37 hours of juice from this
powerful wireless headset
•
Improved busylight is four times
more visible, allowing you to be
seen from every angle
•
Compatible with:
PC, Mobile and Desk Phones
with USB Connectivity
Outstanding outcomes require outstanding call performance, and
seamless, professional audio makes all the difference. Jabra took
the incredible call performance of their world-leading Evolve
Series, and made it even better with the Evolve2 65 UC stereo,
building in three strategically placed powerful professional
microphones and adding an advanced digital chipset and the
latest in signal processing technology. As a result, the call quality
is outstanding, every time. It’s not just a great call. It’s the new
standard of great calls.
Learn more at:
https://www.headsetsdirect.com/product/jabra-evolve2-65-uc-
stereo-headset/
Jabra Evolve2 65 UC
Headsets Direct, Inc.
1-800-914-7996
page 5
Can you improve your
order accuracy with
better audio?
Best of the Best!
•
AI-powered headset for two-
way noise-free calls
•
4 Noise cancelling
microphones
•
Hybrid ANC effectively cancels
surrounding noises
•
15+ hrs talk/listen time
•
Up to!170 ft range
and!weighing 230 grams
•
Compatible with:
PC and Mobile
Equip executives and advanced users alike with premium sound
and noise cancellation. Zone Wireless 2 is Logitech’s top-of-the-
line headset, certified for business and built for power users.
When every minute counts, the Logitech Zone Wireless 2
headset brings focus and attention to the task at hand. AI noise
suppression, 4 noise-canceling mics, and hybrid ANC help high-
skilled employees work without distraction.
Learn more at:
https://www.headsetsdirect.com/product/logitech-zone-
wireless-2-headset/
Logitech Zone Wireless 2
Headsets Direct, Inc.
1-800-914-7996
page 6
Enjoy Wireless
Freedom At An
Affordable Price.
Premium sound made easy!
•
Walk-and-talk with ease with
up to 50 meters/164 feet of
Bluetooth wireless range (with
included BT700 USB adapter)
•
One headset, choose your
device— PC/Mac and mobile
phone connection options
with Teams and UC versions
•
Extend the battery life of your
headset by using it corded,
with audio over USB mode
•
Stay productive with up to a
full 24 hours of wireless talk
time
•
Compatible with:
PC, Mobile and Desk Phones
with USB Connectivity or with
the Voyager Office Base
Free your workers from their desks with the perfect entry-level
Bluetooth wireless headset. Meet the Voyager 4300 UC Series.
It’s everything they need to stay productive and connect to all
their devices whether at home or in the office. Keep your teams
productive with outstanding audio quality, all-day comfort and
dual-mic Acoustic Fence technology that eliminates background
noise. And it’s an IT manager’s dream with easy deployment and
full remote management – all at an unbeatable price.
Phenomenal flexibility, connectivity, and freedom!
Learn more at:
www.headsetsdirect.com/product/voyager-series/
Poly Voyager 4300 Series
Headsets Direct, Inc.
1-800-914-7996
page 7
Do you need to block
dogs barking and
babies crying from
your callers?
Ultimate Noise Canceling!
•
Flexible, noise-canceling
microphone with Acoustic
Fence technology
•
Advanced hybrid Active Noise
Canceling (ANC) with three
settings to optimize
•
On-call indicator lets others
know when you’re on a call
•
Choose the variant for your
device, USB-A or USB-C
•
Lightweight design weighing
only 186 grams
•
Microsoft Teams version with
dedicated Teams button for
instant access
•
Compatible with:
PC and Desk Phones with USB
Connectivity
Is background noise affecting productivity? Help teams keep
noise out and focus - with the Poly Blackwire 8225 premium
headset. Conversations stay clear and private with the flexible,
noise-canceling microphone enhanced with Acoustic Fence
technology. And users have less distractions with the built in on-
call indicator. Users can customize their experience by adjusting
the hybrid active noise canceling (ANC) to suit their
environment. So sound quality for calls and stereo music is
premium. And the fit is, too—lightweight and comfortable,
designed for wearing all day.
Learn more at:
www.headsetsdirect.com/product/poly-blackwire-8225-uc-usb-
headset/
Poly Blackwire 8225 USB
Headsets Direct, Inc.
1-800-914-7996
page 8
Real-Time Call
Insights and On-
Screen Guidance.
Quality and Comfort!
•
Engage+ for!real-time
actionable insights
•
3 microphones for incredible
background noise cancellation
•
Ultra-lightweight!weighing only
65 grams
•
BalancedVoice™ will
automatically process sound to
be clear and crisp
•
Compatible with:
PC and Desk Phones with USB
Connectivity
This headset has been designed with you in mind. It’s light, but
sturdy. Comfortable, but sleek. Wear it all day, without feeling
like you’re wearing it at all.
A software system that can analyze conversations as they
happen? Meet the Jabra Engage 50 II USB stereo headset with
innovative Engage+ software, the future of contact center
headsets.
Customer call experience is improved in real-time. And
onboarding, coaching, and retaining staff becomes a breeze, with
meaningful data at your fingertips, giving insights that make your
job easier, and sweeter..
Learn more at:
https://www.headsetsdirect.com/product/jabra-engage-50-ii-usb-
stereo-headset/
Jabra Engage 50 II USB
Headsets Direct, Inc.
1-800-914-7996
page 9
How can you stay
under budget when
you need new
headsets for everyone
in your center?
Great Value for the Price!
•
Two wearing styles available:
hi-fi stereo (C3220) or
monaural (C3210) design
•
Intuitive inline controls to
answer/end calls, control
volume, and mute
•
The dynamic EQ feature
optimizes your voice quality
when you’re on a call and
automatically adjusts the EQ
settings when you’re listening
to music or multimedia.
•
PC wideband audio with noise-
canceling microphones for
high-quality PC telephony
•
Compatible with:
PC and Desk Phones with USB
Connectivity
The Blackwire 3200 Series corded UC headsets are durable,
lightweight, easy to deploy and come in a variety of connectivity
and wearing options. Add insights from Plantronics Manager
Pro, an additional service, and you’ve got a future proof solution.
The Blackwire 3200 series with Plantronics signature audio
provides top notch features at a price you can afford.
Learn more at:
www.headsetsdirect.com/computer-headsets/corded-usb-headsets
Poly Blackwire C3200 Series
Headsets Direct, Inc.
1-800-914-7996
page 10
Are you ready for an
audio experience like
never before?
Work Better, Wherever!
•
Lightweight, open-ear design
powered by bone conduction
tech for all-day comfort
•
Stay connected with
unmatched awareness of your
surroundings with the open
ear design
•
Adjustable DSP noise-
canceling boom mic
eliminates background noise
for clear communication in
loud environments
•
Multifunction button is
designed to play, pause,
activate voice assistant,
answer calls, etc. with just a
couple taps
•
Engineered for NFC (Near
Field Communication) and
multipoint pairing
•
Compatible with:
PC and Mobile
Shokz OpenComm 2 UC bone conduction headset is the first
Bluetooth headset designed specifically for communication.
Engineered with patented 7th generation bone conduction
technology and featuring our signature open-ear design,
OpenComm enables clear communication through the DSP
noise-canceling boom microphone and helps you stay connected
to your surroundings while you’re on the road, on a job site, or at
your desk.
Learn more at:
https://www.headsetsdirect.com/product/shokz-opencomm2-uc-
bone-conduction-headset/
Shokz Bone Conduction
Headsets Direct, Inc.
1-800-914-7996
page 11
One Headset for 5
Devices Simplifies
Your Office Life!
Multiple Devices!
•
Connect to desk phone,
softphone, analog phone,
and 2 Bluetooth devices
•
Advanced noise-cancelling
microphone and enhanced
speakers
•
All day battery life with up to
9 hours' talk time
•
Lightweight headset at just
18g for all day comfort. with
earhook, headband, and
neckband wearing options
•
Keep the sound level at a
comfortable and consistent
level throughout the day
•
The busylight acts as a do-
not-disturb sign for
colleagues
•
Compatible with:
Desk Phone, PC and Mobile
The Jabra Engage 75 is an entirely new class of DECT wireless
professional headsets engineered with superior wireless
connectivity giving you range up to 330ft, while also enabling up
to 3x more users to operate in the same office space. Experience
superior audio quality with advanced noise-cancelling
microphones and enhanced speakers which deliver crystal-clear
calls even in noisy offices. Increase your call availability with the
ability to connect up to five devices simultaneously, increasing
your team’s availability for customer calls. Connect to 2 USB
devices (softphone and/or desk phone), 2 Bluetooth® devices and
1 analog desk phone .
Learn more at:
www.headsetsdirect.com/product/jabra-engage-75-convertible-
wireless-headset/
Jabra Engage 75 Convertible
Headsets Direct, Inc.
1-800-914-7996
page 12
3 Great Light-Weight
We a r i n g O p t i o n s !
Extremely Versatile!
•
Hands-free up to 328 feet
•
Comfortable for all-day wear,
it’s the lightest Bluetooth®
headset for contact center use,
weighing only 28 grams
•
Bluetooth technology allows
for seamless and easy global
wireless deployment
•
Any distracting noise is
blocked by the noise-canceling
microphone
•
The connection with your
customer is never lost thanks to
continuous battery life with
high-quality wideband audio
•
Includes 2nd battery to allow
for unlimited talk-time.
•
Compatible with:
Desk Phone, PC and Mobile
Voyager 4245 Office is a pleasure to wear—the lightest
Bluetooth® headset of its kind. Everyone can move freely and
collaborate in comfort, all day. Because losing connection with a
customer is bad for business, Voyager 4245 has continuous
battery life for unlimited talk time (using included second
battery). If a battery runs low, it can be swapped out mid-call—so
conversations stay on track, and customers stay happy. Three
wearing options on a single device keep your teams happy too—
and makes for easy ordering and stock control. And Poly topped
it all off with high-quality audio, so you get a headset that
delivers an all-around great experience.
Learn more at:
https://www.headsetsdirect.com/product/poly-voyager-4245-
office-convertible-headset/
Poly Voyager 4245
Headsets Direct, Inc.
1-800-914-7996
page 13
Business Grade
Solution Made For
All Applications.
Terrific Time Creator!
•
Business-critical reliability and
all-day wearing comfort
•
Choose from six different
headsets finding the perfect
match for your wearing style
and environment needs
•
Wideband audio with noise-
canceling microphone
decreases listening errors,
repeats and listener fatigue
•
Quick Disconnect™ feature
ensures mobility within the
work environment
•
Compatible with:
All devices with additional
Direct Connect Cable or
Amplifier.
The Plantronics EncorePro 500 headset series is an all-new
generation of headsets for individuals, customer service centers
and offices, designed for the future, and built on experience. Six
innovative models deliver greater comfort for all-day wearing,
voice tube and noise-canceling microphones for clearer calls, and
increased reliability so conversations can continue without worry.
The HW540 convertible (pictured above) offers three different
wearing options to ensure you find the perfect fit for all-day wear.
Learn more at:
https://www.headsetsdirect.com/encorepro-hw500-series-office-
headsets/
Poly EncorePro HW500 Series
Headsets Direct, Inc.
1-800-914-7996
page 14
How will better audio
improve your calls?
Best of the Best!
•
Plush ear cushions for hours of
comfortable wear
•
Premium, lightweight nylon
composite materials provide
an ultra-lightweight design -
taking comfort to a new level
•
Wideband response translates
to clearer conversations and
more satisfied customers
•
Extendable microphone
ensures precise microphone
positioning so customers hear
every word
•
Superior noise-canceling
microphone means customers
never miss a word
•
Quick Disconnect™ feature
ensures mobility within the
work environment
•
Compatible with:
All devices with additional
Direct Connect Cable or
Amplifier.
Blending luxurious comfort with superior audio clarity and sleek,
polished looks, the Plantronics® EncorePro™ headset series
delivers unprecedented style and performance to contact center
professionals. The EncorePro HW700 series is built with
premium lightweight nylon composite materials providing an
ultra-lightweight design and taking comfort to a new level. Plush
leatherette ear pads provide all-day comfort, and the reinforced,
lightweight headband provides strength and durability. And with
high-frequency wideband response, the EncorePro HW700
series ensures crystal-clear, efficient customer communications -
with an elegant satin finish and featherweight design.
Learn more at:
www.headsetsdirect.com/product/encorepro-headset/
Poly EncorePro HW700 Series
Headsets Direct, Inc.
1-800-914-7996
page 15
Need a headset but not sure where to start?
Call one of our Certified Headset Experts now!
We want to understand your needs so
we can recommend the best possible solution:
We will ask questions like the following:
• How much time do you spend on the phone
• What background noise do your callers hear
• What wearing style will suit you best
• Is corded or wireless a better solution
• How important is talk time and battery life
• How much distance do you need
• Is answering remotely critical
• And much more!
Call now 1-800-914-7996
or visit us online at
www.headsetsdirect.com