GUJARAT TECHNOLOGICAL UNIVERSITY
MASTERS IN COMPUTER APPLICATION
Year – I (Semester – I) (W.E.F. JULY 2017)
Subject Name: Communication Skills (CS)
Subject Code: 3610005
1. Objectives:
Development of verbal and written communication skills.
Development of skills for interviews, group communication, and effective presentation
Learning techniques for effective reading, technical writing, etc.
Learning basics of vocabulary, grammar
2. Prerequisites: Willingness to sharpen communication skills
3. Course Contents:
Sr.
No.
Course Content
No. of
Sessions
1
Introduction and Basics of Technical Communication
Importance of Communication, Basics of Communication, Purpose,
Audience, Cross- Cultural Communication, Language, Communicative
Skills, Effective Communication, Modes of Communication, Objectives
and Characteristics of Technical Communication, Process of
Communication, Levels of Communication, Flow of Communication,
Communication Networks, Visual Aids in Technical Communication
05
2
Effective Speaking and Conversation
Introduction, Paralinguistic Features, Barriers to Speaking, Types of
Speaking, Persuasive Speaking, Public Speaking, Conversations,
Telephonic Conversations and Etiquette, Dialogue Writing
06
3
Effective Presentation Strategies, Interviews and Group
Communication
Introduction, Planning, Outlining and Structuring, Nuances of Delivery,
Controlling Nervousness and Stage Fright, Visual Aids in Presentations,
Objectives of Interviews, Types of Interviews, Job Interviews, Media
Interviews, Press Conferences, Forms of Group Communication, Use of
Body Language, Discussions, Group Discussions, Organizational GD,
GD as Part of Selection Process, Meetings, Conferences, Symposia and
Seminars, Negotiations
09
4
Technical Writing, Words, Phrases, and Sentences
Introduction, Audience Recognition/Analysis, Language, Elements of
Style, Techniques for Good Technical Writing, Referencing and Styling,
Right Words and Phrases, Sentences
04
5
Letters, Memos and Email
Introduction, Letter Writing, Business Letters, Cover Letters, Resumes,
Memos, Emails
05
6
Reports
Introduction, Characteristics of a Report, Categories of Reports, Formats,
Prewriting, Structure of Reports, Types of Reports, Writing the Report
03
7
Research Paper and Dissertation
Introduction, Characteristics and Components of a Research Paper,
Dissertation
03
8
Introduction to Modern Communication Media
Introduction, Technology Based Communication Tools, Positive Impact
of Technology-enabled Communication, Negative Impact of Technology-
enabled Communication, Selection of Appropriate Technology,
Effectiveness in Technology based Communication
03
9
Vocabulary
Introduction, A Brief History of Words, Using the Dictionary and
Thesaurus, Changing Words from One Form to Another, Word Formation
: Prefixes and Suffixes, Synonyms and Antonyms, Idioms, Confusables,
One-Word Substitutes, Homonyms, Homophones, Eponyms, Phrasal
Verbs
05
10
English Grammar
Introduction, Nouns, Gerunds, Infinitives, Subject-Verb Agreement,
Tenses, Active and Passive Voice, Conditional Sentences, Adjectives and
Degrees of Comparison, Adverbs, Conjunctions, Prepositions, Articles
05
4. Text Book(s):
1. Meenakshi Raman & Sangeeta Sharma, “Technical Communication – Principles and
Practice”, 2nd Edition, Oxford University Press, 2011.
5. Other Reference Books:
1. Herta A Murphy, Herbert W. Hilderbrandt, Jane P Thomas, “Effective Business
Communication” 7th Edition, Tata McGraw Hill Publication
2. Hedwig Lewis, “Body Language”, Response Books
3. Ashraf Rizvi, “Effective Technical Communication”, TMGH Publication
4. Paul V. Anderson, “Technical Communication – A Reader Centred Approach”,
6th Edition, Thomson Publication
5. Huckins Thomas, “Technical Writing and Professional Communication”, McGraw
Hill Publication
6. Penrose, Rasberry, Myers, “Business Communication for Managers – An Advanced
Approach”, 5th Edition, Thomson Publication
7. Bovee, Thill, Schatzman, “Business Communication Today” 7th Edition, Pearson
Education
8. Andrea J. Rutherfoord, “Basic Communication Skills for Technology”, 2nd Edition,
Pearson Education
9. Sharon J. Gerson, Steven M. Gerson, “Technical Writing – Process & Product”, 5th
Edition, Pearson Education
10. Asha Kaul, “Effective Business Communication”, Prentice-Hall India Pvt. Ltd.
11. Daniel G. Riordan, Steven E. Pauley, “Technical Report Writing Today”, 8th Edition,
Indian Adaptation, Biztantra Publication
12. Sunita Mishra, C. Murli Krishna, “Communication Skills for Engineers”, Pearson
Education
13. Leena Sen, “Communication Skills”, 2nd Edition, PHI
14. Kenneth W. Davis, “Business Writing and Communication”, TMGH Publication
15. B. N. Basu, “Technical Writing”, Prentice-Hall India Pvt. Ltd.
16. Matthukutty M. Monippally, “Business Communication Strategies”, TMGH
Publication
17. Wren & Martin, “High School English Grammar and Composition”on.
6. Unit wise coverage from Text book(s):
Unit 1
Topics
I
Chapter 1,3
II
Chapter 6,7
III
Chapter 8,9,10
IV
Chapter 13,14
V
Chapter 17
VI
Chapter 18
VII
Chapter 20
VIII
Chapter 23
IX
Chapter 24
X
Chapter 25
Suggested Assignments for Continuous Evaluation Component:
Group Discussion Sessions
Mock Interviews
Write their own Resume
Assignment on Report Writing, Letter Writing and Memo Writing
Assignment on English Grammar
7. Accomplishments of the student after completing the course:
Gain an insight into the types of communication
Build good body language and communication skills while making presentations in a
classroom, or boardroom.
Would be better equipped in writing letters, technical reports etc.
