Facilities Servicepersons Guidelines & Procedures Handbook
Copyright © 2021-22 by Broward County Public Schools. All rights reserved. No part of this work may be
reproduced or transmitted in any form without written permission of Broward County Public Schools.
Facilities Servicepersons
Guidelines and Procedures
Handbook
2021-22 Edition
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
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Table of Contents
FSP Rules and Responsibilities ...............................................................................1
Guidelines for Professional Development ...................................................2
Basic Facilities Serviceperson Program Objectives ................................................4
Facilities Serviceperson Job Description .................................................................5
Custodial Duties and Responsibilities .....................................................................9
Working with All Stakeholders .............................................................................12
The Public ..................................................................................................12
The Administration ....................................................................................13
The Teachers ..............................................................................................14
The Support Staff .......................................................................................14
The Facilities Staff .....................................................................................14
The Students...............................................................................................15
Broward County Schools Employee Health & Safety Program ............................17
Indoor Air Quality (IAQ) Program ............................................................18
Reducing IAQ Problems ............................................................................21
Universal Precautions ................................................................................22
Emergency Clean-up Kit Instructions ........................................................23
Safety in Schools ........................................................................................24
Accidents and Injuries ................................................................................25
General Safety Guidelines .........................................................................26
Electrical Safety Guidelines .......................................................................27
Safety in Cleaning ......................................................................................28
Lifting Safely .............................................................................................29
Lifting Technique .......................................................................................30
Avoiding Slips, Trips, and Falls ................................................................31
Ladder Safety .............................................................................................32
First Aid Policy ......................................................................................................34
Equipment Guidelines ............................................................................................36
Pressure Cleaning Safety Tips ...................................................................39
Chemical Disposal Guidelines ...............................................................................40
Chemicals ...................................................................................................41
Sanitation and Housekeeping .................................................................................44
Top Down Cleaning Guidelines / Procedures ........................................................45
Daily Responsibilities ................................................................................48
Weekly Responsibilities.............................................................................50
Monthly Responsibilities ...........................................................................51
Semi-Annual & Annual Responsibilities ...................................................52
Cleaning Checklist .....................................................................................53
Classroom/Corridor/Office/ Cleaning Guidelines .................................................54
Daily Tasks ................................................................................................55
Weekly Tasks .............................................................................................56
Monthly Tasks ...........................................................................................57
Restroom/Locker-Shower Room/Clinic Cleaning Procedures ..............................58
Daily Sanitation Procedure for Restroom/Locker-Shower/Clinic .............59
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Weekly Sanitation Procedure for Restroom/Locker-Shower/Clinic ..........62
Restroom Do’s and Don’ts.........................................................................64
Windows ................................................................................................................65
Exterior Window Cleaning ........................................................................66
Interior Window Cleaning .........................................................................67
Food and Nutrition Services ..................................................................................68
Cafeteria / Dining Room ............................................................................69
Cafeteria Table Folding Instructions .........................................................71
Kitchen .......................................................................................................72
Extractor Room ..........................................................................................74
Floors ....................................................................................................................75
Scrubber Procedures ..................................................................................76
Floor Mopping ...........................................................................................77
Floor Stripping ...........................................................................................78
Floor Waxing Refinishing ..........................................................................80
The Do’s of Floor Waxing Finishing .........................................................82
The Don’ts of Floor Waxing Finishing ......................................................83
Buffing – High Speed Burnishing..............................................................84
Carpet Cleaning .....................................................................................................85
Bonnet Method...........................................................................................86
Extraction Method .....................................................................................88
Rotary Method ...........................................................................................90
Carpet Stain Removal ................................................................................91
Building Exteriors ..................................................................................................92
Exterior Care ..............................................................................................93
Dumpsters ..................................................................................................94
Policing Walk.............................................................................................95
Pest Control Management ......................................................................................96
Pest Management Guidelines .....................................................................97
Pest Control Report Form ..........................................................................98
Facilities Serviceperson Task Schedule .................................................................99
Facilities Serviceperson Maintenance Work Request ..........................................100
Broward Schools Helpful Websites .....................................................................101
Important Phone Numbers ...................................................................................102
Discussion Questions & Case Studies .................................................................103
Questions..................................................................................................103
Case Studies .............................................................................................104
Glossary ...............................................................................................................105
Reference Section ................................................................................................109
Career Opportunities ............................................................................................118
FISH! Worksheet .................................................................................................119
Basic FSP Program Study Guide .........................................................................120
1
Copyright © 2021-22 by Broward County Public Schools. All rights reserved. No part of this work may be
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FSP PROGRAM RULES AND RESPONSIBILITIES
1. ATTENDANCE: Participants will not be allowed to miss any days of any FSP Program. All participants are
expected to arrive to class on time and remain for the entire class.
2. PRE-REQUISITES: Pre-requisites for all FSP Programs are the Asbestos Awareness and Lockout / Tagout classes.
Participants who cannot demonstrate evidence of having taken these classes prior to registering for the FSP Programs
(Basic, Professional & Master) will not be allowed to attend. Those individuals who have registered for a program,
but have not met the pre-requisites will be withdrawn.
3. COURSE SEQUENCE: The programs mentioned below must be taken in sequential order. The order in which
the programs need to be taken are:
1. Basic FSP Program
2. Professional FSP Program
3. Master FSP Program
If you register for any of the programs and have not completed the preceding program, you will be withdrawn!
4. HANDS-ON SESSIONS: For safety reasons, participants MUST wear proper work attire and closed toed shoes
that have non-skid or rubber soles, AT ALL TIMES. Proper work attire includes a combination of clothing (avoid
ragged or loose-fitting garments) and following proper safety practices that will decrease the likelihood of injury or
incidents at work. Participants are expected to come wearing proper work attire each day. Failing to follow this
expectation may lead to being asked to leave and retake the course due to not being prepared and or failing to
follow safety and health procedures.
Open-toed shoes, sandals, flip-flops and/or clogs are ABSOLUTELY NOT ACCEPTABLE. Shoes must be in
good condition. Sandals, open-toed shoes, and shoes with woven uppers, do not protect against
accidental spillage of corrosive or irritating chemicals or machinery movement.
DO NOT wear loose or torn clothing due to the potential for ignition, absorption of chemicals, and potential
entanglement in machinery.
DO NOT wear loose or dangling jewelry and confine long hair to decrease the potential for entanglement in
machinery.
Finger rings or other tight jewelry, which is not easily removed, should be avoided because of the danger of
corrosive or irritating liquids getting underneath the piece and producing irritation.
5. ASSESSMENT: Cheating will not be allowed or tolerated! If caught cheating during assessment (initial or retake),
you will be expected to leave the premises and may be suspended from any FSP Program for up to 6 months.
Additionally, this information will be shared with your Principal / Supervisor. Prior to taking the assessment, all
materials (notes, books, etc..) must be left in your car or on table next to proctor. Examples of cheating are:
Using notes, handbooks, dictionaries and /or technology (cell phones, watches, etc..);
Talking to another individual during the assessment or looking at other’s assessment
Leaving the assessment room, without permission from the trainer prior to completion;
6. ASSESSMENT RESULTS: Participants should contact the Program Coordinator for their assessment results.
YOU MUST CONTACT THE PROGRAM COORDINATOR OR THEIR OFFICE TO RECEIVE YOUR FINAL
ASSESSMENT GRADE(S)…FAILURE TO DO SO WILL RESULT IN YOUR HAVING TO TAKE THE ENTIRE
PROGRAM AGAIN IF YOU DID NOT MEET THE 80% MASTERY REQUIREMENT!
7. RETAKE ASSESSMENT: Participants who d0 not achieve a mastery score of 80% or higher on their initial
assessment, will be provided one (1) opportunity to retake the assessment within 30 days after their initial assessment.
All arrangements for retaking the assessment must be made through the Program Coordinator or their office, which
will provide the date(s) and time(s) for individuals to attend. If you are scheduled to show for a retake assessment
and are absent, you will have to redo the entire Program. There will be no third opportunity without re-taking the
program.
8. FEEDBACK SURVEY: Participants are responsible for completing their course feedback survey in LAB to receive
in-service credit for the Program. Failure to complete the course feedback survey for a class or program within the
given timeframe will result in the participant having to redo the entire program / class, not receiving in-service credit
or receiving program supplement. If you do not complete this requirement, the program / class will not show on your
in-service report for the District. Any program or class is not finished until you have completed this requirement!
Please contact your Inservice Facilitator (schools) / Course Organizer (departments) if you have any questions
pertaining to Learning Across Broward (LAB). You may also call 754-321-5055 for assistance.
2
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Guidelines for Professional Development Contributors-
Professional Development Participants
Title: Expectations of a Professional Development Participant
Definition: A participant attends all scheduled sessions of a course and completes all course
requirements before the end date of the course, including the course survey via LEARNING
ACROSS BROWARD (LAB).
Responsibilities:
1. Determine the need for professional development based on student and individual needs,
using the SIP, PGP and other professional growth tools.
2. Search the course catalog for appropriate courses to meet those needs.
3. Register to attend the course or if necessary, cancel registration via LAB.
4. Monitor your email account for messages regarding courses. Verify the email provided
is current
5. Verify Inservice Record after completed courses are closed, and at least annually.
6. Stay current with SBBC professional development policies and procedures via
Professional Development Standards & Support website
(https://www.browardschools.com/site/Default.aspx?PageID=34537).
Planning
Determine professional growth needs.
Verify a valid email is listed in your LAB account in order to receive email notifications.
Register for courses in Learning Across Broward (LAB).
o If you are an external participant, please note you may be charged fees for
attending a course.
o If using credit to renew certification, verify the course start and end date falls
within the appropriate time period.
Read any “Notification of Your Training Provider” emails such as registration
confirmation, cancellations, course closing, etc.
o Retain a copy of all confirmations of booking notification and be prepared to
submit at the first session upon trainer request, to verify registration.
If you are unable to attend a course for any reason, cancel yourself out of the course, at
least three business days prior to the start date of the course.
o If you need to cancel your registration on the day of the event, you must contact
the Training Provider listed in the “Notification of Your Training Provider”
email.
o The name and number of this contact person is available in LAB and on the
course registration notification.
o If you are cancelled out of a course, or if a course is changed or cancelled, you
will automatically be notified via email. You are responsible for providing a
current email account and for checking your inbox for professional development
messages.
3
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Guidelines for Professional Development Contributors-
Professional Development Participants
Learning
Attend all scheduled sessions
o Arrive on time
o Sign in at the beginning of each session (a.m. and p.m.) on the signature line of
the District-approved sign in sheet
o Be prepared to show proof of identification and verification of registration upon
request of the trainer.
Adhere to the norms in the course
Actively participate in all course activities
Participants may be denied admission if:
o Their name is not printed on the District-approved sign-in sheet and they do
not have a “Notification of Your Training Provider” confirmation of
booking with them.
o They arrive more than 15 minutes after start time and / or return from
lunch / dinner break
o The course capacity has been reached and a notification of being on the
waitlist was received via email.
o They have not met course prerequisites.
Implementing
Work with the trainer, a peer, and / or a coach, as needed, to ensure full implementation
of learning
Attend all sessions as evidenced by your signature on the sign-in sheet(s).
Demonstrate 80% mastery of specific objectives.
Successfully complete implementation activities and submit evidence of such to the
trainer by the due date established by the trainer.
Evaluating
Collect data to determine the effectiveness of the implementation on students or job
performance
o Use this data to complete the Course Survey in LAB prior to the end date listed
in the course schedule and on the registration notification.
4
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BASIC FACILITIES SERVICEPERSON PROGRAM
OBJECTIVES
Upon completion of this course, participants will be able to:
Implement safety procedures in school/District operations
Communicate and interact effectively with students, teachers, administrators,
parents, and other stakeholders
Perform the duties and responsibilities described in the job description (Facilities
Serviceperson)
Operate and maintain machinery related to the responsibilities of the position
Maintain grounds at their facility
Demonstrate proper use of chemicals
Recognize the different fire extinguishers and their usage
Recognize the value facilities servicepersons provide to the District
Articulate the value of working as a team
Implement appropriate sanitation and school housekeeping procedures including
floor and carpet care into the daily work routine
5
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JOB DESCRIPTION
SBBC: NN-009
THE SCHOOL BOARD OF BROWARD COUNTY, FLORIDA
JOB DESCRIPTION
POSITION TITLE: Facilities Serviceperson
CONTRACT YEAR: Twelve Months
PAY GRADE: Facilities Serviceperson Salary Schedule
BARGAINING UNIT: FOPE-Facilities
MINIMUM
QUALIFICATIONS:
EDUCATION: Receipt of Special Diploma.
EXPERIENCE: A minimum of two (2) years of
successful work experience with the Broward County
Public Schools in the position of facilities serviceperson
aide. Must have completed the Basic Facilities Service job
related training program, offered by Broward County
Public Schools Human Resource Development and have
received a Basic Facilities Service certification.
ADDITIONAL
REQUIREMENTS: Able to perform custodial work.
Ability to operate labor saving devices such as shampoo
and scrubbing machines, wet and dry vacuums, plus other
heavy labor saving devices in the schools. Ability to do
heavy lifting, climb ladders to replace light bulbs and
filters from air conditioning equipment. Must be able to
follow written and oral instructions on cleaning and
equipment
operation. Able to work well with others.
REQUIRED: Computer skills as required for the position.
OR
6
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Facilities Serviceperson (cont’d) SBBC: NN-009
PREFERRED
QUALIFICATIONS:
EDUCATION: Standard high school diploma or
satisfactory completion of an approved General
Educational Development (GED) Testing Program.
EXPERIENCE: No additional experience required.
ADDITIONAL
REQUIREMENTS: Able to perform custodial work.
Ability to operate labor saving devices such as shampoo
and scrubbing machines, wet and dry vacuums, plus other
heavy labor saving devices in the schools. Ability to do
heavy lifting, climb ladders to replace light bulbs and
filters from air conditioning equipment. Must be able to
follow written and oral instructions on cleaning and
equipment operation. Able to work well with others.
Must complete the Basic Facilities Service job related
training program, offered by Broward County Public
Schools and receive a Basic Facilities Service certification
Within the probationary period of employment.
PREFERRED: Bilingual skills are preferred.
REPORTS TO: Principal/Administrator or designee
SUPERVISION: This position does not have supervisory responsibilities.
POSITION GOAL: To perform semi-skilled work in heavy cleaning such as
mopping, scrubbing, stripping, refinishing and other
assigned duties; to maintain the cleanliness, orderliness,
appearance and safe condition of schools and buildings in
a responsible and accurate manner.
ACCOUNTABILITY
PROCEDURES: The principal/administrator or designee will assess the
effectiveness of the Facilities Serviceperson annually with
respect to the performance of specific responsibilities.
7
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Facilities Serviceperson (cont’d) SBBC: NN-009
ESSENTIAL PERFORMANCE RESPONSIBILITIES:
The Facilities Serviceperson shall carry out the essential performance responsibilities
listed below.
1. Clean all areas assigned such as cafeteria, restrooms, offices, gymnasium, halls, outside
areas, and others as scheduled and according to custodial standards.
2. Empty containers of trash and debris from offices, classrooms, hallways, repair shops, etc;
carry garbage cans and compactor bags to dumpster and dispose of properly.
3. Sweep, mop, brush, vacuum, strip and wax and otherwise clean floors, walls, walkways and
other building surfaces.
4. Perform heavy lifting such as removing garbage cans or compactor bags to the dumpster.
5. Wash and sanitize sinks, toilets, showers, plumbing fixtures and other restroom/shower-
room facilities and replenish supplies of soap, towels, etc.
6. Climb step and fixed ladders to replace florescent lights and clean fixtures; remove and
clean filters.
7. Dust, wipe, wash and wax furniture such as desks, chairs, tables, filing cabinets, chalkboards
and trays, etc. and perform minor repair work.
8. Operate heavy equipment in stripping and sealing floors in the gymnasium and on the stage;
heavy duty wash and dry vacuums will be used to prepare floors throughout the
school/center.
9. Replace light bulbs, fluorescent lamps, fuses, soap and towel receptacles and other worn or
depleted items.
10. Move or transport school furniture, such as chairs, file cabinets, desks, television monitors,
etc.
11. Change air conditioning filters routinely and clean vents, as necessary.
12. Maintain equipment in a satisfactory condition by lubricating parts properly, replacing
rotary brushes, cleaning, as necessary, and storing them safely and securely.
13. Receive and assist with unloading supplies, furniture, etc. and deliver to storage or proper
destinations.
14. Inform supervisor of needed supplies. Recognize building equipment, mechanical
equipment and structural problems which require servicing or maintenance. Inform
immediate supervisor of needs or call in maintenance work orders as directed by facility
administrator.
15. Practice safety continuously and ensure that a safe working area exists.
16. Participate, successfully, in the training programs offered to increase the individual's skill
and proficiency related to the assignments.
17. Complete all projects in a competent manner and ensure proper recording of time and
materials.
18. Perform all duties which require extensive physical effort, such as climbing, lifting, pulling,
etc., which requires the physical ability to lift, on average, up to fifty-five (55) pounds.
19. Review current developments, literature and technical sources of information related to the
job responsibility.
20. Ensure adherence to safety rules and procedures.
21. Perform other duties required by the principal/administrator or designee.
8
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22. Follow federal and state laws, as well as School Board policies.
Facilities Serviceperson (cont’d) SBBC: NN-009
SIGNIFICANT CONTACTS frequency, contact, purpose, and desired end result:
Majority of contact is with employees within the department utilizing
communication skills requiring tact and courtesy to give or receive
information directly related to performing the job.
PHYSICAL REQUIREMENTS:
Heavy work: Exerting up to 100 pounds of force occasionally, and/or up to 50
pounds of force frequently and/or up to 10 pounds of force as frequently as
needed to move objects.
TERMS OF EMPLOYMENT:
Salary and benefits shall be paid consistent with the District's approved
compensation plan. Length of the work year and hours of employment shall be
those established by the School Board.
FLSA OVERTIME CATEGORY:
The job is not exempt from the overtime provisions of the Fair Labor Standards
Act.
EVALUATION:
Performance will be evaluated in accordance with Board Policy.
Board Approved: 12/20/84 &
Adopted: 1/8/85
Revised: 11/17/92 &
Adopted: 12/1/92
Revised: 4/20/93 &
Adopted: 5/4/93
Board Approved: 1/21/97 &
Adopted: 2/18/97
Board Adopted: 12/16/03
Revised: 8/7/06
Revised: 2/27/09
Board Approved: 11/3/15
Board Adopted: 12/8/15
9
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CUSTODIAL DUTIES AND RESPONSIBILITIES
“Educating today’s students to succeed in tomorrow’s world.” Broward County Public
Schools Vision Statement
“Broward County Public Schools (BCPS) is committed to educating all students to reach
their highest potential.”- Broward County Public Schools Mission Statement
Good custodial care is a necessary part of achieving the main school mission - - that of
educating all students. Custodians support this mission in many ways:
Caring for a large taxpayer investment, in the school plant and equipment.
Keeping costs of building care down by increasing economy and effectiveness of
care.
Maintaining a safe, healthy learning environment, especially in supporting the
regulations contained in the State Requirements for Educational Facilities (SREF).
Promoting “pridewithin the school facility and its surrounding community.
Increasing the professional reputation of all custodians by being responsible and
competent.
Facilities servicepersons play a vital role in the efficient operation of our school facilities.
Modern buildings require modern equipment, chemicals and cleaning techniques
performed by a well-trained individual to keep the school sanitary and in safe operating
condition.
The work of a facilities serviceperson is complex because of the variety of duties and
responsibilities they face in today’s educational environment. The facilities serviceperson
must be technically proficient, be able to work well within a diverse workforce and meet
the demands of an ever-changing educational environment. Schools have gone from the
“little red school house” to complex educational facilities, serving the adult population as
well as the children of the community.
The guidelines and procedures in this manual were established to assist the facilities
serviceperson in providing services at a level that will allow students and staff to learn and
work in an environment that will enhance the school’s instructional program. The facilities
serviceperson will:
Provide a safe and sanitary environment
Provide for the protection of facilities and equipment to ensure maximum utilization
of resources
Provide for the efficient and economical operation of facilities
10
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Work to produce an appearance which will promote community pride and foster
good public relations
Since the job of a facilities serviceperson is affected by many factors, they must be well
organized in their approach to their work. Time and materials are often wasted when there
is a lack of organization. This implies that a facilities serviceperson should work from a
schedule, which is written out in detail.
The schedule should reflect an orderly-working structure with flexibility to meet special
situations that cannot be anticipated. Using a schedule has a number of advantages. A
schedule allows the facilities serviceperson to work in an orderly and efficient manner. It
can be used as an inspection checklist. A schedule can be used as an instruction sheet for
substitute facilities servicepersons and help in the orientation of new personnel.
The role of the facilities serviceperson in today’s schools has changed from a janitorial position
to a more professional role. The facilities serviceperson is charged with the responsibility of
providing a sanitary and safe environment for children to learn, while the administrator and
staff are responsible for providing the assistance and direction for children to learn. This
partnership between facilities servicepersons and the administration is a vital component in
today’s schools and reflects the changing image and role of the facilities serviceperson.
There are many different titles used for the job of “taking careof a school site, buildings and
furnishings. The professionals in this field may be called facilities servicepersons, building
services personnel, caretakers, janitors, or the cleaning staff. The most accepted term,
however, is custodian. These professionals have “custodyof the school plant. That is, they
are responsible for the upkeep of the school. As is discussed later, these responsibilities cover
many areas of the school environment. Custodianship of a school involves:
1. Physical care of school property, such as buildings and grounds.
2. Emotional and mental actions, such as being safety conscious and taking pride in
the job.
3. Personal relationships between the custodian and others concerned with the
school.
4. Prepare the school for the next day and provide a clean, safe, sanitary learning
environment.
The actual duties and tasks of each school custodian fall within these four (4) general areas
however, the specific details of the job will be different for each school district and site. The
needs of each site, the physical environment (such as the design of the facilities and building
materials used), and District policy can all affect the role of the custodian. This makes the job
of the custodian an ever-changing challenge.
11
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Most members of the general public, and many individuals in the school setting, have only a
hazy idea of what types of tasks are performed by school custodians. In fact, before they gain
experience many custodial workers do not anticipate the wide range of duties they may possibly
be asked to fulfill.
A partial list of custodial tasks:
Buildings: Dusting
Restroom care
Cleaning walls, windows, ceilings, furniture
Disease prevention
Food area care
Floors: Sweeping
Stripping
Finishing
Scrubbing
Sanitizing
Mopping
Miscellaneous: Lifting
Equipment
Storage
Security
Trash management
Major and minor site emergencies such as flooding, storm
damage, spills and much more
Naturally, not every school requires every custodian to do all tasks. But during the course
of a career, a custodian may very well encounter most of these…and more. The varieties
of tasks that may be required of a custodian make defining the job of the custodian
difficult.
12
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WORKING WITH ALL STAKEHOLDERS
There are different types of individuals, involved in a variety of activities, in every school
situation. The custodian must be aware of how custodial services affect each group and each
person. In addition, it is necessary to realize how the different groups and individuals affect the
job of the custodian.
Sometimes other people forget that what they do makes the custodian’s job easier or more
difficult. Custodians must remember that their work is often done when other people are not
around. The old saying about personal relationships, “out of sight, out of mind”, also applies to
custodial services. When the art teacher leaves paint or clay spilled in the classroom, or
students leave wet bits of paper towels all over restroom sinks, many of them think nothing
about the custodian cleaning up their mess. Conversely, custodians must also think about the
inconvenience caused to others when there is, for example, no soap in the dispenser over the
sink. A good custodian not only performs their job duties well, but also thinks about how these
duties interact with all other activities in the school.
One of the major contributions the custodian makes to interrelationships in the school is in the
physical comfort of all persons in the school facility. If the school building is hot, students and
staff might be easily irritated and become impatient. Dirty facilities tend to make those using
them unhappy and resentful. Broken fixtures annoy occupants and possibly make them lose
respect for the school and those in it. By avoiding these problems, the custodian can contribute
to improving the attitudes and morale of other individuals in the school.
It is useful to know and understand some of the desirable custodial traits and characteristics that
help one do a job well. These are some factors that are used to hire new personnel, and to
evaluate custodial job performance.
The Public
Non-school people, or the “public”, include parents, visitors to the school, and the entire
community. Sometimes these persons come in direct contact with the custodian. The actions of
the custodian, affects the public indirectly.
A custodian encounters many people while performing job duties. A parent may ask for
directions; a delivery person may drop off supplies; a public official may come for an award
ceremony or take a tour. The appearance of the school facility and the way in which the
custodian interacts with these people can create either a good or a bad impression. If the school
is attractive and appears to be well cared for, the school’s reputation will be enhanced as the
facilities staff has demonstrated effectiveness in maintaining an attractive and safe learning
environment. The relationship between the custodian and the public is often a case of “do unto
others.” As in all relations with other people, showing courtesy and helpfulness usually gets
courtesy and helpfulness in return. However, rudeness should not be returned. The custodian
has a responsibility to act as a public relations agent and a worthy representative of the school.
On the other hand, the custodian should also be protected from distractions and awkward
encounters with the public as well.
13
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All visitors should be there for a specific purpose. Each site should have a set policy for
handling non-school persons, whatever their purpose, on the school grounds. This includes
parents, trespassers, law officers, members of the press, and other special groups. The custodial
staff should know this policy and what role they are to play in dealing with such visitors. School
administrators should know of the presence of such visitors, and will be best able to take
appropriate action.
It is often impossible to decide from appearances whether a visitor is on legitimate business. A
good “rule of thumb” for the custodian encountering a visitor is to appear friendly, but not to try
to engage visitors in conversation. The custodian is in a unique position to spot unauthorized
persons on the school grounds. The District/school policies should provide guidance for such
encounters, especially when there appears to be some suspicious circumstances. Policy will
never take the place of good judgment and flexibility, but it should provide some basis for
judgment. It should also be obvious that all employees, custodial or otherwise, are discouraged
from allowing their friends, or relatives to come to the workplace for unimportant reasons.
The Administrators
Final responsibility for the care of the school building rests with the school administrators.
Usually, they are the ones who must be sure the custodial staff is properly trained, equipped, and
supported in all job activities. In most cases, this means that the school principal, director,
building supervisor, or a similar position is the one who ultimately controls the work of the
custodian.
“Chain of Command”, which includes all supervisory authority, flows from the administrator
through foremen or other supervisors to the custodian. Other school personnel, such as
teachers, teacher aides, and food service workers, do not have supervisory authority over
custodians. The school administrators should support the facilities staff in all work activities,
which include:
Providing proper training, adequate supplies, and necessary equipment for assigned
custodial duties
Assisting the custodian in dealing with others, such as protecting the custodian from
unreasonable work demands
Monitoring the custodial task results, to be sure the school complies with regulations
In turn, the custodian is responsible to the administrator for:
Performing tasks well, without wasting time or supplies (doing “an honest day’s work”)
Following all policies and regulations relating to school employees
Demonstrating proper attitudes in relationships with others in the school
14
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Informing the administrators of difficulties and needs involved in custodial work
Most school administrators are aware of how valuable a good custodian can be. Good
communications and efforts on the part of both the administrators and facilities staff will help
fulfill the goals of the school.
The Teachers
Custodians interact with the instructional staff in the school frequently. The teachers often call
upon the custodian for unexpected or emergency tasks. They use perhaps the greatest amount of
the school’s amenities and equipment during the day. The custodian strives to enhance the
learning process, by providing a safe and healthy environment. This makes custodial activities
very important to the instructional staff.
The two-way interaction between teachers and custodians can make the jobs of each either
easier or more difficult. It is important for the custodian to understand the teacher’s position
and point of view. It is also important for the custodian to help the instructional staff understand
the areas of proper custodial responsibility.
Teachers have the right to expect good physical working conditions, in which their main
responsibility, educating students, is made possible. They should also be able to expect the
custodial staff to assist whenever unusual events make it necessary. In turn, they should realize
that the custodian has many responsibilities and many other persons demanding custodial
support. A professional custodian will make an effort to show willingness and flexibility
toward instructional staff needs. At the same time, he or she should (in a pleasant manner) help
the teacher understand what the custodian can and cannot do.
For example, a teacher should be able to find the classroom always clean and properly supplied
for the beginning of the day. Teachers should be able to call upon a custodian in case of
accidental spills that need professional attention. Custodians should respond to emergency
needs as promptly as possible. If asked to do something contrary to local policy relating to
custodial responsibilities, the custodian should pleasantly point out to teachers this fact and offer
to help find an alternative. For instance, if a teacher asks a custodian to supervise the class
“while I run out for a minute”, the custodian should say something like, “I’m sorry, but I’m not
allowed to do that. May I call the office or do the errand for you?” With mutual respect and
team effort, accomplishing the same goals can be achieved.
The Support Staff
There are many other school employees that a custodian encounters on the job. In some cases
and in some schools, there are other employees that share or overlap some custodial functions,
for example maintenance staff or food service workers. There are also many others that receive
the benefit of custodial care but may have little direct contact with custodians, such as
secretaries or counselors. No matter what position an employee holds, a professional custodian
should consider how that employee’s actions affect the custodial function and how custodial
actions affect the others job.
15
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
The Facilities Staff Professional Colleagues
In most school situations, the custodian is part of a group who share the custodial
responsibilities. In most cases, this means there are administrators, supervisors, co-workers, and
sometimes subordinates. Each custodian should know how his or her actions (and attitudes)
affect those above, on the same level, and below. The custodian should also realize how his or
her own work is affected in turn.
Supervisors are often seen as “the boss.” Sometimes poor relationships develop in which the
boss is seen as the enemy. But a professional relationship is one in which the supervisor sees
his or her job as one of helping subordinates to do their own jobs properly. The custodian
should realize some difficulties that the supervisor has. In return, the supervisor should realize
that supervision means “helping” as much as “managing/working with others.” Respect and
appreciation are due from both sides of a work relationship.
Co-workers must remember that they are working together. Each member of this team is
equally as important as every other member. (This is true for supervisors and subordinates as
well.) Enthusiasm, appreciation of each other’s efforts, and a willingness to share the burdens
and/or the praise of how a job is done can make the work situation much more rewarding.
Criticizing, complaining, or blaming each other accomplishes nothing. A group effort, aided by
the supervisor, if necessary, is the professional way to solve any problems that may arise. Most
especially, a professional tries to avoid causing his co-workers to look bad in front of others.
Supervisors should remember what was mentioned above, about “helping” as well as
“managing.” In dealing with subordinates, realize that each individual has special needs as a
human being. Each custodian should be oriented, trained, and supported during daily work in
such a way as to enable personal fulfillment as well as achieving proper care of the site.
Personality clashes may exist between employees at any level and must not be allowed to affect
the work situation. A professional attitude and approach to such a problem can allow all
employees to work together effectively.
Most workers want more out of the job than just a paycheck. All humans are motivated more
by such things as feeling that they belong to a group and that they are growing as individuals. A
good custodial supervisor will realize there is much more to supervision than making sure the
tasks get done. If subordinates are treated well and helped to understand all of the factors that
go into both the worker’s and supervisor’s job, a team effort will be more effective and pleasant.
The Students
The relationship between the custodian and the students can be difficult as well as very
rewarding. In worst cases, the students can be viewed as “messy” and creating trouble. In best
cases, the custodian can be seen as a role model and caring accomplished professional. Students
of all ages should be treated with patience, understanding, concern, and respect. The custodian
should expect the same in return. By setting a good example and making sure the school
facilities are clean and in good repair, the custodian can do a lot to create a good student attitude
and avoid vandalism.
16
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Students are the reason for any school’s existence. Therefore, the facilities staff should provide
services that support the student activities, even though they are not directly involved with the
students.
Per Article 10-RR, in the Facilities / Maintenance Collective Bargaining Agreement,
RR. FACILITIES STUDENTS: Facilities bargaining unit members shall not be assigned
to supervise students.
17
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
BROWARD COUNTY SCHOOLS EMPLOYEE
HEALTH & SAFETY PROGRAMS
Management Commitment and Involvement
A. Mission Statement
“The management of the School Board of Broward County, Florida is committed
to providing employees with a safe and healthy workplace.”
Organizational policy requires employees to report unsafe conditions and not to
perform work tasks if the work is considered unsafe. Employees must report all
accidents, injuries and unsafe conditions to their supervisor without fear of
retaliation by a supervisor, penalty or other disincentive.
Employee’s requests to improve safety shall be given the highest priority by
management. Management will provide the financial resources for any
reasonable request for safety. In a like manner, disciplinary procedures will be
followed for willful or repeated violations of workplace safety rules. These
procedures may include verbal or written reprimands. Violations involving
damage, injury, or death may result in disciplinary action, which ultimately could
result in termination of employment.
This mission statement serves to express the District’s commitment and involvement
in the protection of employee safety and health. This safety program will be
incorporated herein as the standard of practice for this District. Compliance with the
workplace safety rules will be required for all employees as a condition of
employment.
For additional information, please contact the Safety Department at 754-321-
4200.
18
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Indoor Air Quality Program
Background Information
Indoor Air Quality (IAQ) concerns in a school can be subtle and do not always produce
easily recognized impacts on health, well-being, or the physical plant. Indoor Air
Quality is a concern to all building occupants, and many things contribute to poor Indoor
Air Quality.
Most Indoor Air Quality complaints are due to:
1. Deferred maintenance of the building. Leaking windows, doors and roofs allow
water intrusion into the building and contribute to mold growth.
2. Improperly operated or maintained Heating Ventilation & Air Conditioning (HVAC)
equipment. Rooms that are cooled below 72 degrees can cause condensation and
humidity problems with contribute to mold growth.
3. Improper or inadequate cleaning of the room or school. Inadequate ventilation and
excessive dust can cause itchy eyes, runny nose, and headaches.
4. Building occupants and their daily activities. Leaving doors and windows open allows
unfiltered untreated air into the building which contributes to mold growth.
5. Lastly Microbial Growth (mold growth).
Previous assessments conducted in our schools have shown many IAQ concerns raised by
occupants can be easily resolved by site based staff without Environmental Health & Safety,
Physical Plant Operations or Facilities & Construction involvement.
In an effort to efficiently allocate resources, locations should ensure the issues identified below
have been addressed prior to requesting an IAQ Assessment from Environmental Health &
Safety.
Response Procedure
The following steps should be taken when someone at your facility has a complaint about
Indoor Air Quality.
Check the complaint area for visible water damage or staining. If the complaint area has
stained ceiling tiles, replace the stained ceiling tiles and initiate a work order to correct
the source of the water intrusion. If there is visible water damage to walls, ceilings, or
other surfaces (stains or blistered / peeling paint), initiate a work order to correct the
water intrusion issues, and to replace water damaged or stained material.
19
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Indoor Air Quality Program (cont.)
Check the complaint area for visible dust / dirt / debris on surfaces. Make sure flooring
in complaint areas are thoroughly cleaned and free of dust and debris. Remove any
build-up of dust within a complaint area, clean and sanitize all environmental surfaces
utilizing the district’s approved germicidal cleaner (e.g. Wexcide*).
Check the HVAC System servicing the complaint area. Make sure HVAC filters are
clean and installed properly. Clean and sanitize HVAC supply and return grills within
complaint areas utilizing the district’s approved germicidal cleaner (e.g. Wexcide*). If
the complaint is due to temperature or humidity, initiate a work order for HVAC repairs.
Check the complaint area for other items or furnishings that may contribute to poor IAQ.
Remove any live plants or animals from complaint areas. Remove all chemicals and
room deodorizers/air fresheners from complaint areas. Remove all stuffed animals,
cardboard boxes, excess papers, books, and stored items from complaint area.
Check the complaint area for visible microbial growth. Any hard, non-porous surfaces
with visible microbial growth should be cleaned and sanitized utilizing the district’s
approved germicidal cleaner (e.g. Wexcide*), providing microbial growth does not
cover more than 10 sq. feet of surface area.
Ensure Physical Plant Operations completes all work orders in the complaint area and all
areas are returned to clean un-damaged condition. In the event, visible microbial growth
returns after cleaning, or if the area of growth is greater than 10 sq. feet, or visible
growth is located on porous materials (e.g. drywall, paper, ceiling tile, or fabric
furnishings), immediately contact the Environmental Health & Safety Department at
754-321-4200.
*When utilizing any district approved chemical it is important to ensure the
product is utilized in accordance to manufacturer’s labeled directions and
appropriate personal protection is worn.
Most IAQ complaints can be satisfied simply by completing these simple response procedures
as outlined above.
Wait 30 days after completing the steps above, if you receive an additional IAQ complaint for
the same area after the 30 days has expired, then an IAQ Assessment should be requested from
the Environmental Health & Safety Department.
20
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Indoor Air Quality Program (cont.)
Operational Procedures
1. In the event that the corrective measures identified above have not satisfactorily resolved an
occupant complaint, the location Administrator shall be notified and the complaint shall be
referred to Environmental Health & Safety by completing an IAQ Assessment Request.
2. An IAQ Assessment Team member from the Environmental Health & Safety Department
will contact you within 48 hours after receiving the request, to gather information and prioritize
the complaint.
3. An IAQ Assessment Team member will then conduct the IAQ assessment of the complaint
area in a timely manner.
4. The IAQ Assessment Team is responsible for reviewing the nature of a complaint,
identifying sources triggering a complaint and developing a recommended course of action to
remedy issues.
5. The written course of action will identify all issues posing an immediate health hazard,
identify and ensure appropriate measures are taken to protect the health and safety of all
building occupants, specify measures to be taken and individuals responsible for these actions.
6. All parties responsible for corrective actions will be identified as site-based custodial,
Physical Plant Operations, or Facilities & Construction, based on the nature and scope of work
to be completed. The Facilities & Construction Management department is responsible for
determining the most expedient manner to complete a scope of work requiring services of
Facilities & Construction.
7. Microbial damaged materials will be remediated utilizing the Environmental Protection
Agency’s “Mold Remediation in Schools and Commercial Buildings” guidelines. These
remediation specifications outline various levels of contamination and appropriate procedures to
remediate such contaminated materials.
8. The Environmental Health & Safety Department will maintain a database of all complaints
pertaining to IAQ issues. Information will be recorded identifying the nature of a complaint and
a recommended course of action to resolve these issues.
9. Thirty days after an IAQ Assessment is completed, a representative from the Environmental
Health & Safety Department will contact the party requesting an assessment to ensure all
recommended corrective actions were completed and the complaint was resolved.
21
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
School Based Items to Reduce
Indoor Air Quality Problems
The following items and tasks can be done at the school to prevent indoor air quality
problems:
1. Ensure that air handler filters are the correct size and are sealed together inside
the air handler.
2. Check/replace air filters in accordance with District policy.
3. As soon as observed, remove mold from surfaces.
4. Do not put deodorizers or bleach inside air handler units.
5. Do not store used mops, cleaning equipment, or chemicals in the air handler rooms.
6. Keep air handler rooms clean. These rooms are part of the air conditioning
system.
7. Promptly report indoor air quality concerns.
22
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Universal Precautions
CFR 1910, 1030
The Code of Federal Regulation (CFR) requires that all employees working in
public buildings be aware of proper clean up techniques for biological and
hazardous materials.
Universal Precautions is an approach to infection control. According to the
concept of Universal Precautions, all human blood and certain human body fluids
are treated as if known to be infectious for HIV, HBV, and other blood borne
pathogens.
Work Practice Controls means controls that reduce the likelihood of exposure by
altering the manner in which a task is performed.
23
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Emergency Clean-Up Kit Instructions
KIT CONTENTS:
1 – Emergency Clean-up Powder (ECP) 1.5 oz. Packet
1 – pair heavy gauge seamless vinyl gloves with rolled cuffs
2 – water-resistant spatulas with formed handles
2 – large disposal bags with twist ties
2 – ECP registered germicidal cloth
1 – antiseptic hand towelette for personal hygiene
DIRECTIONS FOR USE:
1. Put on the protective gloves.
2. Open the ECP packet. Sprinkle the entire pouch of ECP evenly over the spill. Start
from the outer edges and work towards the center.
3. Wait for the spill to gel, approximately one to two minutes.
4. Take out the plastic disposal bags and open them up.
5. Roll down the tops of the bags until a cuff is formed which will hold the bags open.
6. Using the spatulas, scoop up the gel and place it in the first disposal bag.
7. Discard the spatulas in the disposal bag.
8. Close the first bag with the twist tie. Place the first sealed bag into the second bag.
9. Open the germicidal cloth and wipe off any residue. Discard it in the second disposal
bag.
10. Open the second germicidal cloth and thoroughly wipe down the contaminated surface
area. NOTE: Surface will be left moist with visible droplets of germicide.
11. Allow surface to air-dry (approximately 10 minutes).
12. Remove the gloves and place them in the second disposal bag.
13. Close the second disposal bag with the twist tie.
14. Wipe your hands with the antiseptic towelette.
15. Discard the disposal bag according to local regulations.
* At no time should a mop be used to clean up body fluids!!!
24
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Safety in Schools
Safety is avoiding accidents that cause human suffering and property loss. Only humans can
prevent accidents from happening. There are many reasons why accidents tend to
happen…sickness, stress, carelessness, and being tired. Environmental factors also play a role in
causing accidents, for example, noise, weather and air quality, along with other distractions can
create hazardous conditions.
Human errors tend to cause more accidents than equipment failures or other physical factors.
Most accidents can be prevented by learning and following safe working habits. Safe practices
are achieved by training (for example, lockout / tagout training) and action (for example,
wearing protective goggles). People cause accidents.
The best way to assure safety on the job is for workers to consciously practice safety. When
workers are taught to think constantly about maintaining safety, they tend to develop practices
and procedures to protect themselves. Recognizing unsafe conditions and correcting or
anticipating potential dangers and avoiding them become second nature to individuals who learn
to be aware of the need for safety. The goal of safety is to minimize the risk and identify areas at
their site that involve high risk of accidents.
There are three (3) main reasons that custodians should be concerned and conscious about
safety…they are (1) personal, (2) professional and (3) legal reasons. From a personal standpoint,
the custodian should try to avoid accidents because injury means possible loss of life or
livelihood. Being physically able to do the job and do it properly enables you to achieve
economic independence. The professional reasons, that the custodian should avoid accidents or
causing injury to others, is the cost to individuals or the employer. Poor safety practices may
cost the employer excessively. This may also cost you or your colleague’s job. There are also
legal reasons for safety. There are laws and regulations that require certain safety practices,
which every worker should be aware of that, both regulate and protect on-the-job activities.
There are federal, state and District regulations that relate to many of the safety practices in
school districts and community colleges.
Custodians can work safely by knowing general rules for safe work practices and developing
safe working habits. All employees should realize that basic safety regulations and practices are
for their protection, not to make the job more difficult. Some basic principles of safety that
should be followed are:
1. Accidents can be prevented if the cause is eliminated.
2. A good safety program must be supervised and evaluated.
3. Good safety habits and attitudes are learned.
4. It is good business to practice safety.
25
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Accidents and Injuries
Important facts about accidents and injuries in school settings:
Audio-visual equipment that is not used properly accounts for thousands of
injuries in schools. Unsteady or wobbly A-V carts, along with the placement of
equipment on surfaces that are not stable, may cause equipment to fall and injure
staff and students. Using equipment with frayed wiring may cause serious
electrical shock or
injury.
Boxes and materials that are stacked too high can also pose a risk of accident and
injury at school.
Food service workers are threatened with slips, falls, cuts and
burns.
Bus drivers are often injured because of improperly maintained
buses.
Custodial/maintenance staff risk electrical shock and injury when equipment and
tools are not used properly or improperly maintained. Custodial staff also suffer
injuries from slips and falls on wet floors and sidewalks.
What You Can
Do
Good work practices and common sense are often the best weapons against
accidents and injuries. Here's some advice:
In
the classroom:
Avoid stacking boxes and materials; avoid placing heavy objects
on high shelves. Report any frayed wiring on electrical equipment and avoid using
it until it is repaired. Don’t allow children to ride on A-V carts and place all
equipment on sturdy surfaces.
In food service: Wipe up all grease and spills from floors immediately.
Wear non-skid/rubber-soled shoes. Don't remove machine-guards from
slicing equipment; keep knives sharp; know where fire extinguishers are kept and
how to use them; report any frayed or worn out plugs and faulty equipment
immediately to supervisors.
In
custodial/maintenance
areas: Prevent others (as well as yourself) from walking
on freshly mopped or waxed floors. Report damaged equipment, frayed wires to
your supervisor immediately. Use equipment as instructed
by
the manufacturer.
Avoid stacking equipment, boxes and
materials.
In buses and the bus
yard:
Don't rush your daily pre-trip check out; follow the
procedure every day. Report any faulty equipment to your supervisor
immediately.
26
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
General Safety Guidelines
1. Avoid ragged or loose-fitting garments, open toed shoes or turned-up cuffs on
overalls.
2. Remove all finger rings before starting to work.
3. Use caution when using stairs.
4. Place materials only in designated places and in such a manner that they will not slide
or fall and injure anyone. (Minimum clearance of 24 inches from the ceiling)
5. Do not use unsafe equipment or expose oneself or the public to hazardous conditions.
Report any hazardous conditions to the principal or COMPASS.
6. Work according to instructions. Avoid experiments or "short cuts” that might cause
injury. Caution is the best safeguard against accidents.
7. When handling furniture, keep hands away from edges.
8. Store flammable materials in approved containers and rooms.
9. If asbestos is suspected, DO NOT HANDLE, and notify the Environmental Section
at Facilities. All Facilities Servicepersons are required to attend the Asbestos
Awareness Training and Lockout / Tagout course within 60 days of their initial date
of hire.
10. Do not purchase any equipment or supplies not authorized by the School Board.
11. Equipment is to be stored safely in storage closets when not in use. Do not use
electrical and mechanical rooms for storage.
12. Note that the Safety Data Sheet (SDS) can be found online at the following address:
http://www.broward.k12.fl.us/rmt/MSDS-PDF.html
13. Keep the Facilities Servicepersons Guidelines and Procedures Handbook accessible
at all times.
14. Always be aware of the safety of others when operating equipment.
27
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Electrical Safety Guidelines
1. Unless authorized, never tamper with, or attempt to fix electrical equipment or
fixtures.
2. Be careful when removing or replacing fluorescent tubes. Handle fluorescent
tubes carefully. Avoid inhaling the dust from broken tubes.
3. Examine the insulation and plugs on extension cords and equipment. Report
defects to the Supervisor immediately. If damaged, discontinue use immediately
and place out of service tag on equipment.
4. Use three conductors and grounded extension cords with proper rating for the tool
you are connecting.
5. When using an extension cord:
never plug more than the specified number of amperes into the cord
do not run the cords through doorways, windows, holes in the ceiling, wall
or floors
never remove, bend or modify any metal prongs or pins
do not use cords when you or the cords are wet
do not plug one extension cord into another
never drag or place objects over cords or walk on them
always unplug them when not in use
never use as a permanent power source
never use defective equipment (such as a tool that overheats), or equipment
with a cracked, frayed, spliced or worn electric cord
stay indoors during electrical storms and do not use any electrical equipment
when lightning is present. Lightning can cause accidents in many ways
besides a direct strike
28
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Safety in Cleaning
1. Do not put your bare hands into wastebaskets. Empty wastebaskets by turning them
upside down or changing the liner.
2. Use a brush and dustpan to clean up any broken glass.
3. Use doorknobs when closing or opening doors.
4. Keep the vacuum hose and extension cord of the vacuum cleaner or scrubbing
machines as near the wall as possible. Always keep extension cords out of water.
In wet areas, cords should be plugged into GFCI protected electrical outlets where
available.
5. If you have any questions about the operation of power equipment, see your Head
Facilities Serviceperson.
6. Always wear appropriate non-skid footwear.
7. Never run on slippery floors.
8. Clean up any slippery spot on the floor or sidewalk as soon as possible.
9. Avoid leaving equipment, mops, brushes, or pails in hallways, doorways, or stairs.
10. Don't try to wring mops with your hands, use the wringer that is provided.
11. When washing floors, use the wet floor sign barriers or cones with plastic chains.
12. Cleaning chemical containers are to be labeled properly at all times.
13. Wear rubber gloves and goggles when handling chemicals or other substances
harmful to the skin.
14. When handling human waste, use emergency clean-up kits.
29
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Lifting Safely
1. Size up the load. If there is any doubt in your mind as to your ability to lift it, get
help. The use of a dolly or cart is recommended for long distance moves of heavy
objects.
2. Ask for help when it is necessary to lift any object which, because of its weight, size
or shape is difficult to handle or is likely to cause injury.
3. Use proper lifting techniques. (see page 30)
4. Make sure your footing is secure.
5. Place your feet close to the base of the object to be lifted.
6. Get a firm grip and position your feet 6 to 12 inches apart.
7. Bend at the knees, not at the back.
8. Keep your back straight.
9. Lift slowly and evenly with your leg muscles and not with your back muscles.
10. Keep the object as close to your body as possible.
11. Set objects down in the same manner as you picked them up, but in reverse.
12. Avoid twisting your back when lifting. If you must change direction while lifting,
pivot with your feet and turn your entire body to change direction.
13. Perform movement smoothly and gradually.
14. When lifting, your hands should be dry and free of grease.
15. Wear protective gear, such as gloves, protective footwear and other clothing, if the
load required special handling.
30
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Figure 4. Keep the load close
to the body.
Figure 2. Check the route.
Figure 3. Wear proper
protective gear if needed.
Figure 1. Size up the load.
Lifting Techniques
Figure 6. Bend knees to put
down the load.
Figure 5. Never twist the
Figure 8. Practice teamwork.
Figure 7. Get a firm footing
and take a good grip.
keep
back
straight
31
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Avoiding Slips, Trips, and Falls
1. Water, oil and other liquids should be immediately cleaned up from the floor using a
mop, bucket, oil dry materials, sand, paper towels or cloth materials. Use caution
signs and/or cones to warn of slippery areas.
Caution: Schools should not permit students to use mops for clean-up purposes.
2. Lights should be turned on before entering a dark room.
3. To prevent slipping, pick up all foreign objects from all walking surfaces.
4. Be sure that mats on carpets and tile lie flat on the floor.
5. Take short steps. Walk slowly and use handrails when you have to walk on slippery
surfaces or in congested areas.
6. Keep drawers and doors closed.
7. Wear closed-toe, non-slip-soled shoes.
8. When using stairs or steps, take one step at a time and use handrails.
9. Do not block your view by carrying or pushing objects so large that you cannot see
where you are going.
10. Do not jump from truck beds, platforms, scaffolds or other elevated places.
11. Do not tilt chairs back on two legs.
12. Avoid wet, slick or oily areas by walking around them.
13. Do not extend electrical or other cords across doorways, aisles, landings or pathways.
14. Clean up or report all spills.
15. Keep your hands at your sides, not in your pocket.
16. As you walk, check your path for anything sticking out at floor level (tools, pipes,
drawers, etc…)
17. Watch out for uneven floor surface and problem areas such as drains or manholes
18. WALK DON’T RUN!! WALK DON’T RUN!! WALK DON’T RUN!!
32
Copyright © 2021-22 by Broward County Public Schools. All rights reserved. No part of this work may be
reproduced or transmitted in any form without written permission of Broward County Public Schools.
Ladder Safety
1. Select the right ladder for the job. Check for weight limits or duty rating. Read and
follow meeting instruction and safety guidelines.
2. Do not use wood ladders.
3. Do not use desks or chairs in place of ladders.
4. Inspect ladders to be sure the rungs are solid, tight, clean, and that the rails are not
cracked.
5. Avoid using any ladder with weak or damaged rails, steps, rungs or braces.
6. Before using any ladder, know how it operates and its design purpose.
7. Open step ladders fully and lock the spreaders. Ensure the ladder extends above roof
at least one body length.
8. Place safety cones with chains or yellow caution tape around the climbing area.
9. Never allow more than one person on a ladder.
10. Ensure firm footing for the ladder.
11. Use the 4 to 1 rule in setting up extension ladders. It is easy to figure since the rungs
on most ladders are one foot apart. Count the rungs up to where the ladder rests on
the wall. If it is 16 feet, set the ladder base 4 feet from the wall.
12. Never use a metal ladder when working around electricity.
13. Face the ladder while climbing up and down. Hold on with both hands. Do not place
your hands on the rung to climb. Place your hands on the side rails. Carry tools or
supplies in your pockets or haul them up with a line.
14. Move the ladder frequently instead of reaching over too far. Follow the rule of
keeping your belt buckle between the side rails.
15. Carry the ladder with the front end high enough to clear anyone ahead of you.
16. Never stand on the top of a stepladder it is dangerous, get a longer ladder or platform
when necessary.
17. When working on a ladder in a doorway, ensure that the door is secured in position,
either locked or blocked open. Ensure work area is protected by caution tape.
33
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Ladder Safety (cont.)
18. Never rest a ladder against window glass or sash.
19. When carrying a ladder, get someone to go ahead of you and open doors, and to help
you maneuver around corners. Keep clear of lighting fixtures.
20. Before leaving or moving a ladder, make sure to remove all tools and materials from
it.
21. Unless the need is urgent, avoid using a ladder in strong winds.
34
Copyright © 2021-22 by Broward County Public Schools. All rights reserved. No part of this work may be
reproduced or transmitted in any form without written permission of Broward County Public Schools.
FIRST AID POLICY
Reference School Board Policy 5303
5303
FIRST AID
"FIRST AID" IS DEFINED AS THE EMERGENCY CARE OR TREATMENT GIVEN TO
AN ILL OR INJURED PERSON BEFORE REGULAR MEDICAL AID CAN BE
OBTAINED. THE SCHOOL DISTRICT SHALL ESTABLISH AND MAINTAIN A
SYSTEM TO PROVIDE EMERGENCY CARE TO ILL OR INJURED STUDENTS
AND/OR PERSONNEL.
Authority: FS 230.22
FS 402.32
FAC 10D-84.17
FS 232.246
FS 235.06
FS 233.067
Policy Adopted: 11/13/69; 1/20/04
Policy Readopted: 9/5/74; 7/19/94 Rules Amended: 9/18/75; 7/19/94; 8/15/95
RULES:
I. TRAINED PERSONNEL AND RESOURCES
A. Each school and district facility shall have a minimum of two individuals with current
certification in First Aid and CPR/AED.
B. Each school shall annually provide professional development and training to all faculty
and staff on Universal Precautions.
C. Each school shall maintain a copy of the Health Services Manual, available from Health
Education Services, and the Emergency Preparedness Manual, available from the Safety
Department or on-line at www.broward.k12.fl.us/safetydepartment.
D. Any school considering the purchase of or accepting a donation of AED equipment
should first consult with the Safety Department.
II. FIRST AID SUPPLIES/HEALTH ROOM
A. Schools shall provide the required first aid supplies. The First Aid Section of the Health
Services Manual lists the necessary supplies and designated locations for which First
Aid Kits are required.
B. Each school shall have a designated area to be used solely as a health room/clinic,
which shall be located on the ground floor and is accessible according to the American
Disabilities Act (ADA).
35
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
FIRST AID POLICY (cont.)
III. EMERGENCY INFORMATION/PROCEDURES
A. Most emergencies happening at school are not life threatening. However, the possibility
that one might occur requires that everyone working in a school know what categories
of emergencies require immediate treatment. All school personnel should know how to
access 9-1-1. At a minimum, Emergency Information Posters need to be displayed in
the health room, the main office, the cafeteria and the physical education areas of the
school. All information on the poster must be current. Emergency Information and 9-1-
1 Posters are available from the Safety Department or online at
www.broward.k12.fl.us/safetydept.
B. Everyone in a school should know the following 9-1-1 procedures:
1. Obtain an outside line and dial 9-1-1.
2. Begin CPR/AED or administer First Aid; call the parent/guardian or the
designee listed on the student's emergency card.
3. Call the principal/district department head who will notify Senior Management.
4. Complete a Student Accident Report on the AS 400 screen on-line, and follow
the directions for a 9-1-1 call.
5. If an AED unit is used, notify the Safety Department to request replacement
pads.
6. In the event the parent of a seriously ill or injured student cannot be located
within a reasonable time, Emergency Medical Services (EMS) will determine if
transporting to a local hospital is indicated.
7. If it becomes necessary to take the student to the hospital before the parent or
guardian has been located, the principal or designated staff member must
accompany the student in the ambulance and remain with the student until the
parent or guardian arrives. Designee must be a school board employee.
8. The school representative should bring to the hospital the student's Emergency
Information Card and all available information regarding the nature and extent
of the injury or illness.
9. If the parent of a student who has suffered a minor accident or illness cannot be
located, and the persons listed on the student's emergency card cannot be
located, then the student should remain in school until the regular dismissal.
10. A death on the school premises must be reported immediately to the
Superintendent, the District's Special Investigative Unit, Risk Management and
the proper law enforcement agency
36
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
EQUIPMENT GUIDELINES
Below are some recommendations for using equipment normally found in schools. The
list is not comprehensive, but should help you become aware of the uses and concerns
in using the equipment.
Low Speed Electric Scrubber/Polisher (T-Machine)
make sure the cord is not wrapped around your feet
make sure that the handle is adjusted to the proper height
make sure the plug end has the grounding prong
use the correct size and color pad
make sure machine is cleaned after use daily
_____________________________________
Electric Burnisher
make sure you don’t apply too much pressure and burn the floor
make sure you are using the correct pad
remember the burnisher is not a stripper
use the correct size and color pad
make sure machine is cleaned after use daily
_____________________________________
Carpet Extractor
make sure the brushes are working
make certain you use the correct shampoo and defoamer
make sure the jets are not clogged
ensure the plug end has a grounding prong
make sure machine is cleaned after use daily
_____________________________________
Wet-n-Dry Vac
make sure that you are using the correct wand
make sure that you use the correct filter for the wet/dry system
ensure the plug end has a grounding plug
make sure machine is cleaned after use daily
_____________________________________
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
EQUIPMENT GUIDELINES (cont.)
Pressure Cleaner
make sure that you check for gas and oil
check that the switch is in the “on” position and that you pull the choke out
when the engine is cold
make sure that the water is turned “on” before starting the engine
make certain to wear goggles or a face shield
make sure machine is cleaned after use daily
_____________________________________
Vacuums
make certain that the bag is emptied when half full
make certain that the cord is not frayed or coiled
make certain that you use the proper belt and that it is properly attached
ensure that the beater brush turns freely
make sure machine is cleaned after use daily
_____________________________________
Propane Stripper
make sure you turn on and off propane properly
never store propane inside building! Always keep it inside proper flammable
cage!
make sure you turn key on and off when starting and finishing (not doing so
could lead to dead battery)
make sure machine is cleaned after use daily
_____________________________________
Propane Burnisher
make sure you don’t apply too much pressure and burn the floor
make sure you are using the correct pad
remember…. the burnisher is not a stripper
make sure you turn key on and off when starting and finishing (not doing so
could lead to dead battery)
make sure machine is cleaned after use daily
_____________________________________
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
EQUIPMENT GUIDELINES (cont.)
Walk-Behind Floor Scrubber & Riders
make sure you are using the correct pad
make sure you turn key on and off when starting and finishing (not doing so
could lead to dead battery)
check screens and filters regularly
make sure machine is cleaned after use daily
_____________________________________
Somat/Compactor
make sure that the switch is in the “off” position
make certain that the blades are sharpened regularly
check that glass products, aluminum cans, etc., are not in the machine
make sure machine is cleaned after use daily
_____________________________________
Lawn Equipment
check gas and oil, spark plug, and that blades are sharpened
make certain you wear boots, safety goggles and gloves
make sure machine is cleaned after use daily
_____________________________________
Washer/Dryers
make certain that on gas models, the pilot light is lit
make certain that the breakers are on
make certain that the filter is cleaned before and after each use
make certain the hose connections are tight
make sure machine is cleaned after use daily
_____________________________________
39
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Pressure Cleaning Safety Tips
Fluids under high pressure can penetrate the skin and cause serious injury.
If any fluid appears to have penetrated the skin, get emergency medical care at once! Do
not treat it as a simple cut. Tell the attending physician exactly what fluid was injected.
Have your physician contact the National Poison Control Network; (412) 681-6669
ALWAYS…
wear goggles or a face shield to protect your eyes.
shut off the unit and open the trigger-gun, to release the pressure before removing the spray
tip or before servicing the unit.
make sure that the water is running before starting the machine.
NEVER
point the spray gun at anyone or at any part of the human body.
put your hand or fingers over the spray tip.
try to stop or deflect water leaks from the machine with your hands or body.
exceed the pressure rating of any component in the system. Always use accessory items and
system components that will withstand the pressure developed.
alter or modify this equipment. Your personal safety, plus the proper functioning of the
equipment, is at risk.
attempt to operate the system without water or with an inadequate water supply.
attempt to operate the water heater, if so equipped, without the water running to the unit.
allow children or untrained adults to operate the machine. Keep children and all nonessential
personnel at a safe distance when using the machine.
leave a pressurized unit unattended. Always shut off the unit and relieve the pressure before
leaving the machine
clean the machine using its own spray. Damage may occur to components from high pressure
spray and increase the potential for electric shock.
spray flammable liquids. Do not operate the unit where combustible fume or dust may be
present.
spray toxic chemicals such as insecticides or weed killer. Do not use chemicals, which are
not compatible with the machine.
40
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
CHEMICAL DISPOSAL GUIDELINES
Knowing how to safely and properly dispose of chemicals and other hazardous
substances that are used on the job by custodians is very important. The Environmental
Protection Agency (EPA) is charged with overseeing many aspects of safety within the
workplace. The EPA has established a manifest system, which requires the waste
generator to keep detailed records and to report to the agency. Under these guidelines, a
chemical and all the wastes generated from it are the responsibility of the purchaser from
the cradle to the grave. Even if a disposal company is hired, the ultimate responsibility
for the chemical is still the purchaser’s.
No one should use any substance, even household products, without understanding what
dangers exist and how to use the product safely. Chemical substances should be used only
in the manner and for the purpose for which they were intended. Before using any
chemical, the employee should learn about possible hazards, disposal and emergency
treatment measures, and handling procedures. All of this information can be found on
either the label on the product or its Safety Data Sheet (SDS), which should be available
at each site using a chemical. Improper disposal of substances such as cleaning chemicals
used on the job can cause serious problems. The Materials Safety Data Sheets contain
information about safe disposal procedures for the chemical substances used.
The following guidelines are to be followed when disposing of chemicals:
Diluted water solutions of most chemicals may be poured down the sanitary drain.
Place excess solid chemicals in a designated container for future disposal.
Outdated diethyl ether should not be handled. If you have a container of outdated
ether, have your administrator call the Chemical Manager in the Risk Management
and Safety Department to arrange for removal.
Dispose of flammable liquids in a separate container.
All unlabeled, outdated, prohibited, hazardous chemicals must be tagged with red
tape for disposal. These tagged chemicals are to be left on the shelf and not
transferred to another area.
The Chemical Disposal Form must be completed and sent to the Chemical Manager
in Risk Management and Safety before a removal date will be scheduled.
Never flush corrosive or volatile materials into the sewage system.
Always discard unused portions of mixed chemicals unless information on the label
specifically states the mixture may be kept for later use. If this is done, label and store
the mixed solution properly.
In case of spills, properly dispose of materials (such as paper towels or cloths) used
to clean up the spill.
41
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Chemicals Used In Broward County Schools
Disinfectant Detergent (Wexcide 128)
Description: a strong chemical cleaning product, which kills germs
Used for: cleaning bathrooms, sinks, water fountains, clinics, bodily fluids, blood borne
pathogens, locker rooms, etc.
Neutral Floor Cleaner (Nukleen)
Description: a non-acidic, non-alkaline floor cleaner
Used for: only for cleaning vinyl tile.
All Purpose Cleaner (Clean by Peroxy 15)
Description: a chemical for general cleaning use
Used for: cleaning tabletops, counters and furniture
Gloss Restorer (Spit Shine)
Description: a liquid compound, which fills tiny cracks and scratches in waxed floors
Used for: high speed burnishing (It is used between stripping operations to prolong the wax
floor life).
Toilet Bowl Cleaner (NABC)
Description: a non-acidic liquid cleaning compound
Used for: cleaning stains from inside toilet bowls- Do not use toilet bowl cleaner for daily
cleaning/sanitizing. Use disinfectant detergent for this purpose.
Window Glass Cleaner (Clean by Peroxy 15)
Description: a mild liquid cleaning agent
Used for: cleaning any glass, Plexiglas or mirrored surface
Tile and Grout Cleaner (Clean by Peroxy 15 and Victoria Bay Tile & Grout Cleaner)
Description: a cleaning compound for ceramic tile and grout
Used for: cleaning dirty grout and stains trapped in the grout and tile
Degreaser
Description: a heavy-duty all-purpose cleaner
Used for: removing finger and handprints, crayon and heavy traffic build-up
Green All Purpose Cleaner (Clean by Peroxy 15)
Description: a peroxide based product
Used for: light cleaning of table tops, counters, doors, etc…
42
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Chemicals Used In Broward County Schools (cont.)
Wax Stripper (Bare Bones)
Description: an emulsifying agent
Used for: removing floor wax
Wax (NCL ONE)
Description: a sealing agent for vinyl tile, and terrazzo flooring
Used for: protection of vinyl tile flooring and providing a shiny appearance
Graffiti Remover
Description: an acetone-based chemical, which emulsifies ink-based products
Used for: removing graffiti
Chewing Gum and Adhesive Remover
Description: a toluene-based chemical, which breaks down gum and adhesives
Used for: removing gum from carpeting, floors, etc.
Rust Remover (Victoria Bay)
Description: an acid-based compound
Used for: removing rust stains
Odor Eliminator (Consume Eco-lyzer)
Description: an enzyme, which eats odor
Used for: eliminating odors
Carpet Extraction Shampoo (Clean by Peroxy 15 and Spartan Extraction II)
Description: a concentrated liquid
Used for: extraction soil from carpet
Defoamer
Description: a silicone-based product
Used for: to break down foam
43
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
How to Use Wex-Cide 128 One-Step
Germicidal Detergent
For all disinfection, including classrooms, bathrooms, locker rooms, cafeterias, and
offices, use Wex-Cide 128 at a dilution of 1 ounce per gallon of water
(automatically
diluted when using the portable dispensing unit).
DO NOT MIX WEX-CIDE 128 WITH OTHER CHEMICALS.
Directions for Use
1.
Apply Wex-Cide 128 with spray bottle to surface to be disinfected.
Application can be
done by spraying solution onto surfaces.
2.
Wex-Cide 128 can also be applied from spray bottle to the surface or with a cloth, sponge,
brush, or mop to
the point of saturation.
Wex-Cide 128 can also be applied by pouring solution onto surfaces or immersion of items
may be done
only when the solution is intended for all surfaces.
Do not pour solution onto of immerse items or equipment not intended to be saturated.
3.
Remove gross soiling, if any, before final application of Wex-Cide 128.
4.
After applying Wex-Cide 128, allow to air dry for the contact time of 10 minutes.
5.
Wex-Cide 128 can be used in cafeterias and food service areas. Examples of high
touch items for
disinfection: tables and chairs, door handles, light switches, chilling
units, freezer handles, surfaces of
appliances and waste bin lids. These surfaces do not
need to be rinsed.
6. Food Contact Surfaces
Rinsing with water is necessary only for surfaces that come in direct contact with food
such as during
preparation or storage. Food contact surfaces must be rinsed with water.
Example of food contact surfaces:
Plates, Utensils, Chopping Boards, Food Storage Bins, Food preparation tables, Slicers, Baking
Sheets
Stability of Use-Solution: Wex-Cide 128 has an extended shelf life after dilution. Although
stability has been
demonstrated for longer periods, Wexford Labs recommends that no user
prepared solutions be stored (under
normal conditions) for periods greater than three months.
* Consult SDS sheet and Precautionary Statements for further information.
44
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
SANITATION AND HOUSEKEEPING
In schools, “sanitation” is the type of cleaning designed to provide a safe, healthy learning
environment. “Housekeeping’ covers tasks done to improve the appearance and usefulness
of an area. Sanitation and housekeeping are extremely important in every area where
people live, work, or play. This is particularly true in schools, where large groups of people
spend a great amount of time. Sanitation and housekeeping:
Help make a school a healthy, safe place
Provide an attractive, productive workplace
Lengthen the useful life of the school facility and its furnishings
Clean, appealing surroundings play a large part in fulfilling the goals of a school. These goals
include helping students learn to be useful members of society.
Custodian’s Role in sanitation and housekeeping
School custodians are vital to all sanitation and housekeeping activities in the school. They
have the greatest responsibility for tasks in this area. These tasks can have immediate, visible
results. They can also have a long-range impact on the health of everyone in the building. The
custodian’s main goal in a school is to maintain a clean and sanitary learning facility, one that
provides a good educational and work environment. While everyone in a building may or may
not be aware of the importance of sanitation, school administrators should understand the effect
it has on the school very well. The professional custodian should take pride in doing sanitation
and housekeeping duties well. The next section will provide a general working knowledge of
many important topics and tasks, such as:
Sanitizing areas like food service, water fountains and locker rooms
Cleaning of special types of surfaces, such as glass and carpet
Proper waste disposal, and
Control of some building pests
45
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
TOP DOWN CLEANING PROCEDURES
BATHROOMS
1. WASH ALL A/C VENTS/RETURNS AND ALL SURROUNDING CEILING TILES
AND GRIDS
2. HI AND LOW DUST FROM TOP TO BOTTOM AND ALL CORNERS
3. WASH LIGHT DEFUSERS COVERS INSIDE AND OUT & REPLACE BURNED
OUT BULBS AND WIPE OUT ALL COBWEBS
4. WASH AND SANITIZE WALLS/RECEPTACLES COVERS
5. SANITIZE URNIALS/TOILETS/TOILETS SEATS
6. CLEAN/POLISH MIRRORS/BRIGHT WORK
7. WASH DOOR/DOORFRAMES & POLISH KICK PLATE
8. EMPTY TRASH CANS AND WASH WITH DISINFECTANT & WATER
9. USE DOODLE BUG ON ALL EDGES/CORNERS AND AT THE BASE OF ALL
TOILETS AND URINALS
10. SCRAPE UP ANYTHING STUCK TO FLOOR/GUM ETC.
11. SWEEP FLOOR/PICK UP TRASH
12. USE SCRUBBER ON FLOOR AND MOP UP EXCESS WATER AND CHEMICALS
CLASSROOMS
1. WASH AND SCRAPE GUM/GLUE/ETC ON ALL STUDENT DESKS AND STACK
IN HALL
2. WASH ALL STUDENT CHAIRS AND STACK IN HALL
3. WASH AND SCRAPE GUM/GLUE/ETC ON ALL TABLE AND STACK IN HALL
4. WIPE &CLEAN ALL COMPUTER AND COMPUTER TABLES & PLACE IN
HALL
5. WIPE &CLEAN TEACHERS DESK/CHAIR & PLACE IN HALL
6. WASH ALL MOVABLE CABINETS/BOOKS SHELVES & PLACE IN HALL
7. WASH ALL A/C & RETURN VENTS/SURROUNDING TILE AND GRIDS
8. REPLACE A/C FILTERS AS NEEDED
9. WASH LIGHT DEFUSERS COVERS INSIDE AND OUT & REPLACE ALL
BURNED OUT BULBS AND WIPE OUT ALL COBWEBS
10. HI AND LOW DUST FROM TOP TO BOTTOM AND ALL CORNERS
11. REPLACE ALL STAINED /BROKEN CEILING TILES
12. WIPE &CLEAN ALL MAPS
13. WIPE &CLEAN ALL WHITE BOARDS
14. WASH ALL WINDOWS/WINDOW SCREENS & WINDOW SILLS
15. WASH ALL DOORS/ WINDOWS/DOORFRAMES AND POLISH KICK PLATES
16. WIPE &CLEAN FIRE EXTINGUISHERS
17. WASH ALL WALLS & RECEPTACLES COVERS
18. EMPTY PENCIL SHARPENERS
19. WASH SOAP DISPENSERS/PAPER TOWER HOLDER & WALL ABOVE
COUNTER
20. WASH ALL COUNTER TOPS & SINKS
46
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
TOP DOWN CLEANING PROCEDURES (cont.)
21. WASH ALL CABINETS INSIDE & OUT INCLUDING DOORS
22. WASH ALL BASEBOARDS
23. EMPTY ALL TRASH CANS AND WASH WITH DISINFECTANT
24. SCRAPE UP ANYTHINGS STUCK TO FLOOR/GUM ECT.
25. SWEEP ALL FLOORS AND PICKUP ALL TRASH
26. REMOVE ALL TRASH TO DUMPSTER
27. STRIP AND WAX ALL FLOORS
28. SHAMPOO ALL CARPETS AND MATS
29. RETURN FURNITURE TO ROOM AND SET UP
CORRIDORS
1. WASH ALL A/C & RETURN VENTS/SURROUNDING TILE AND GRIDS
2. WASH ALL LIGHT DEFUSERS COVERS INSIDE AND OUT & WIPE OUT ALL
COBWEBS/REPLACE ALL BURNED OUT BULBS
3. REPLACE ALL STAINED /BROKEN CEILING TILES
4. HI AND LOW DUST FROM TOP TO BOTTOM AND ALL CORNERS
5. WIPE &CLEAN ALL BULLETIN BOARDS
6. WASH ALL WINDOWS/WINDOW SILLS
7. WASH ALL DOORS/DOOR WINDOWS/DOORFRAMES AND POLISH KICK
PLATE
8. WIPE & CLEAN FIRE EXTINGUISHERS & CABINETS
9. WASH ALL WALLS & RECEPTACLES COVERS
10. WASH ALL BASEBOARDS
11. SCRAPE UP ANYTHINGS STUCK TO FLOOR/GUM ECT.
12. SWEEP ALL FLOORS AND PICKUP ALL TRASH & REMOVE ALL TRASH TO
DUMPSTER
13. MAKE SURE TO DAMP ALL DOORS BEFORE STRIPPING AND WAX ALL
FLOORS
14. SHAMPOO ALL CARPET MATS
STAIRWELLS
1. WASH ALL A/C & RETURN VENTS/SURROUNDING TILE AND GRIDS
2. WASH ALL LIGHT DEFUSERS COVERS INSIDE AND OUT& WIPE OUT ALL
COBWEBS
3. HI AND LOW DUST FROM TOP TO BOTTOM AND ALL CORNERS
4. WASH ALL WINDOWS/ WINDOW SILLS
5. WASH ALL DOORS/DOOR WINDOWS AND POLISH KICK PLATE
6. WASH ALL WALLS & RECEPTACLES COVERS AND WIPE AND SANITIZE
ALL HANDRAILS
7. WASH ALL BASEBOARDS
8. SCRAPE UP ANYTHINGS STUCK TO FLOOR/GUM ECT.
9. SWEEP FLOOR AND PICKUP TRASH
47
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
TOP DOWN CLEANING PROCEDURES (cont.)
10. REMOVE ALL TRASH TO DUMPSTER
11. STRIP AND WAX FLOOR
12. SHAMPOO ALL MATS
ELEVATORS
1. WASH AND SANITIZE ELEVATOR WALLS /DOORS POLISH ALL STAINLESS
STEEL
2. SCRAPE UP ANYTHING STUCK TO FLOOR/GUM ETC.
3. STRIP AND WAX FLOOR
CAFETERIA/KITCHEN
1. WASH ALL A/C & RETURN VENTS/SURROUNDING TILE AND GRIDS
2. WASH ALL LIGHT DEFUSERS COVERS INSIDE AND OUT& WIPE OUT ALL
COBWEBS
3. HI AND LOW DUST FROM TOP TO BOTTOM AND ALL CORNERS
4. WASH ALL WINDOWS/WINDOW SCREENS, WINDOW SILLS
5. WASH ALL DOORS/DOOR WINDOWS/FIRE EXTINGUISHERS/POLISH KICK
PLATES
6. WASH ALL WALLS & RECEPTACLES AND COVERS
7. WASH ALL BASEBOARDS
8. SCRAPE UP ANYTHING STUCK TO FLOOR/GUM ETC.
9. CLEAN EXPANSION JOINTS IN FLOORS
10. SWEEP ALL FLOORS/BEHIND FIRE DOORS & PICKUP ALL TRASH
11. TAKE ALL TRASH TO DUMPER
12. STRIP AND WAX ALL FLOORS
13. SANITIZE AND SCRUB KITCHEN FLOOR
With top down cleaning procedures, the most logical place to start is the ceiling. Cleans the
wall next, followed by the windows. The furniture and fixtures should then be cleaned, and the
last general area to be cleaned would be the floor or the carpet.
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Daily Responsibilities:
General Building
1. Base molding is cleaned every time the hard surface floor is mopped.
2. Chalk rails are cleaned daily.
3. Wash all countertops and cabinets in assigned area daily.
4. Walls, doors, frames and thresholds are cleaned daily.
5. Elevator floors are cleaned daily. Stainless steel elevator doors and walls are spot
cleaned and polished as needed.
6. Obscenities and graffiti are removed as quickly as possible, preferably before students
arrive.
7. Vinyl, ceramic, terrazzo and quarry tile are wet mopped daily and are refinished
(waxed) at least annually.
8. Carpets are vacuumed daily.
Carpets are maintained in a manner, which will provide for continuing
compliance with applicable flammability standards (SREF 5.5 (I) J (5)).
9. All gym floors will be dust mopped daily.
10. Interior waste containers (wastebaskets, garbage cans, etc.) are emptied daily and
cleaned when needed. Liners are replaced daily.
11. Slop sinks are cleaned daily and maintained in good operating condition at all times.
12. Outside corridors are cleaned as needed. This includes picking up of all debris and
sweeping or blowing off the area.
13. Outside entrances are cleaned and picked up daily. Entrance mats are swept or
vacuumed and entrance glass is cleaned on both sides daily. Recessed mats are
removed and the recessed area cleaned weekly or more often as necessary.
14. Playgrounds and sidewalks must be kept clean daily to prevent the tracking of sand
and dirt into the facility.
15. Palm fronds, tree branches, trash and debris must be picked up daily on the
entire campus!
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Daily Responsibilities:
General Building (cont.)
16. Sink and countertops are cleaned daily.
17. Door hardware is checked daily. Panic hardware is to be kept in working order at all
times. If it is not in working order, notify your supervisor to make the repairs.
18. Shop areas are dusted and swept daily. The floors are kept free of waste, grease and
obstructions.
19. Stairways are cleaned daily.
20. Windows are inspected for broken glass daily.
21. Water fountains, sinks and surrounding counter tops are sanitized daily.
22. Empty pencil sharpeners daily as needed.
23. Replace all burned out bulbs in assigned area. In the event that the fixture still doesn’t
operate after replacing new bulbs, insert a post-it notes on the inside of the fixture
cover and inform your supervisor immediately.
24. Restock and fill soap, paper towel, and toilet tissue dispensers daily. Inform your
supervisor of any broken or missing dispensers in your assigned area immediately.
25. Inform your supervisor of any needed repairs or work orders in your assigned area.
26. Perform daily sanitation procedure on all restrooms!
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Weekly Responsibilities:
General Building
1. Auditorium and stage areas are cleaned at least weekly.
2. Cobwebs and mud dauber nests are removed from hallways, and classroom ceilings
are cleaned of cobwebs.
Door hinges, door closer, locksets, and holdback devices
are checked weekly for loose or missing screws and adjusted
and lubricated as needed. Major repairs are reported
to the appropriate department. (SREF. 5.5 (8C)).
3. “Low dust” with a disinfectant detergent dampened or microfiber cloth. Begin to the
right of the entrance door and work in a counter-clockwise direction around the room
dusting all of the flat dust-collecting surfaces. A left-handed person would reverse
this direction.
4. Close and lock windows before dusting the window ledges. Make a note of any
broken glass that needs repair. Reporting damage and building security are part of
your responsibilities.
5. A/C vents, Returns and Wall Unit Grill Covers are recommended to be serviced
monthly or at the first signs of dust build up.
6. Ceiling tiles around A/C vents are to be dusted / wiped down. All light fixtures
around A/C vents are recommended to be serviced periodically or at the first signs of
dust build up.
7. VCT flooring in hallways are to be high speed burnished at least once a week.
8. Perform weekly sanitation procedure in all restrooms.
9. Roof drains and covered walkways are to be cleaned of leaves, debris, paper, balls,
etc…, including mold and mildew.
10. Clean, organize and restock Facilities Serviceperson storage rooms and Facilities
Serviceperson service areas.
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Monthly Responsibilities:
General Building
1. Filters should be checked every month, and changed earlier than recommended
intervals, based on site conditions.
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Semi-Annual Responsibilities:
General Building
The interiors of windows are washed at least semi-annually.
(SREF 5.5 18 (A))
1. Window interiors and exteriors are cleaned periodically.
2. Window operators are checked semi-annually and minor adjustments (including
lubrication) are performed to keep equipment in operation.
Annual Responsibilities:
General Building
1. Blinds and other window coverings are cleaned at least annually.
2. Ceilings are cleaned annually.
3. All furniture is cleaned at least annually. All loose screws and fastenings are
tightened. Worn or missing glides are replaced.
4. Light fixture bulbs or tubes are cleaned at least annually and changed as needed.
5. Window screens are removed and cleaned at least semi-annually. They are also kept
in good repair.
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Cleaning Checklist
General Building
Daily
Weekly
Monthly
Semi-
Annual
Annual
Periodically
(as needed)
Auditorium/Stage
X
Base Molding
X
Blinds
X
Cafeteria/Dining Area
X
Ceilings
X
Chalkboard/Rails
X
Clinics
X
Doors, Frames, Thresholds,
Vision Panels
X
Duct Systems (registers)
X
Elevators
X
Exterior, Interior Walls
X
Floor Coverings: Cement, Carpet,
Terrazzo, Quarry and VCT
X
Furniture
X
Gym Floors
X
X
X
Interior Waste Containers
X
Light Fixtures
X
Bulbs or Tubes
X
Mop Sinks
X
Outside Corridors
X
Outside Entrances and Mats
X
Screening
X
Shops (wood, automotive)
X
Stairways
X
Tackboard
X
Walkways, Roof Overhang
X
Windows
X
Window Operators
X
Special Areas
Daily
Weekly
Monthly
Semi-
Annual
Annual
Periodically
(as needed)
Ceramic Tile
X
Counters
X
Door/Hardware
X
Drains and Flush Traps
X
Drinking Fountains
X
Fixtures
X
Laboratories
X
Showers
X
Soap/Paper Dispensers
X
Toilet Rooms
X
Trash and Waste Removal
X
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
CLASSROOM/CORRIDOR/OFFICE
CLEANING PROCEDURES
The general cleaning of a school building is very important. Usually, these areas are the
first stop for faculty, staff and students. The cleaning of these areas is a representation
of everyone involved with the school. It should be well organized and the proper tools
and supplies used. Much time and effort will be saved if adequate cleaning supplies,
equipment and methods are followed. Cleaning methods will vary sometimes due to the
location of the school and the type of surface being cleaned. This handbook will
provide a cleaning checklist that focuses on two main types of cleaning:
Routine, which is daily, twice a week, or weekly, and
Periodic, which is usually done on a monthly, quarterly, semi-annually, or
annually basis
The frequency of performing each of the above tasks will depend primarily upon
individual school needs and environmental factors, but some tasks must be completed a
minimum frequency to times.
Equipment and Supplies
Dust mop Vacuum cleaner
Lobby broom and dust pan Dusting tool
Wet mop Bucket with wringer
Small pail Scrub sponge
Rubber gloves and goggles Microfiber Cloth
Putty knife Wet floor sign
Trash can liners Paper towels
Disinfectant cleaner Neutral floor cleaner
Gum remover Carpet spotter
Hand soap Toilet paper
All-purpose cleaner Graffiti remover
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Classroom/Corridor/Office:
Daily Tasks
Daily Tasks
1. Empty pencil sharpener(s).
2. Clean windowsills and chalk rails.
3. Empty trash and change liners in all of section and clean counters as needed.
4. Vacuum/sweep floors/stair treads, landings. Spot clean walls, doors, windows and
doorframes.
5. Spot mop all tile floors as needed.
6. Sweep/mop/spot wash walls/doors/windows in cafeteria daily.
7. Sweep/mop assigned areas daily per your schedule.
8. Perform daily restroom sanitation procedure.
9. Sanitize water fountains, surrounding walls, and floor areas.
10. Stock paper products, hand soaps in restroom, and sink area in rooms.
11. Pick up debris and empty trashcans outside in assigned areas and clean containers as
needed.
12. Replace all burned out bulbs in assigned areas.
13. Report all needs for work orders to shift supervisor and perform all special assigned
tasks as directed.
14. Clean sinks / surrounding counters daily.
15. Wash all countertops and cabinets in assigned area.
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Classroom/Corridor/Office:
Weekly Tasks
Weekly Tasks to be Scheduled
1. Buff hallways.
2. Complete cleaning of walls, doors/windows and doorframes.
3. Dust entire section and wipe all horizontal surfaces, including a/c vents and returns,
ceiling tiles and grids, weekly.
4. Perform weekly sanitation procedure in all restrooms.
5. Clean and organize facilities serviceperson storage rooms.
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Classroom/Corridor/Office:
Monthly Tasks
Monthly Tasks as Scheduled
1. Change A/C filters in assigned area. A/C filter changing intervals depend on the size
of the filters:
1” filters once a month
2” filters once every 3 months
4” filters once every 6 months
2. Filters should be checked every month and changed earlier than recommended
intervals based on site conditions.
3. Shampoo spots and traffic lanes in carpeting.
58
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
RESTROOM/LOCKER-SHOWER ROOM/CLINIC
CLEANING PROCEDURES
Restrooms are critical areas in any facility, both in terms of sanitation and public
relations. The condition of the restroom is naturally of great concern for the students,
teachers, staff and visitors who use them. Their experiences with the cleanliness and
sanitation of the room usually develop a lasting impression about the entire facility.
A restroom is a virtual breeding place for bacteria and disease-causing germs of all
types. Where public health and welfare are concerned, there can be no short cuts
taken, no corners cut, no putting off until tomorrow. And more than any other area
in the facility, the restroom reflects the effectiveness of the Facilities Serviceperson.
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Restroom/Locker-Shower Room/Clinic Cleaning
Procedures
Equipment and Supplies
Rubber gloves Goggles
Mop bucket and wringer Mop
Pressure sprayer Putty knife
Broom Toilet bowl brush
Push broom Disinfectant detergent
Wet floor signs Microfiber cloth
Hand towels Sanitary napkins
San-I-Bag envelopes Disposal unit liners
Toilet bowl cleaner Hand soap
Neutral floor cleaner Squeegee
Dust pan Graffiti remover
Hand soap Toilet paper
Pump-up sprayer
Always wear protective gloves and goggles when working in these areas.
Shower and locker room fixtures, benches, walls and floors are cleaned a
minimum of once each day, when in use, with an effective germicidal or
bacteriostatic cleaner. Floors are maintained in a non-slip condition. Shower
heads and student-operated controls are sanitized daily. (SREF 5.5 (15B-7).
All clinic rooms are cleaned and sanitized at least daily, using a germicidal or
bacteriostatic cleaner and maintained in clean and sanitary condition at all times
(SREF 5.5 (I) J (5)).
All water closets, urinals, lavatories, faucets, flush valves, dispensers, mirrors, shelves
waste receptacles, partitions, lower walls and floors are cleaned a minimum of once a
day with an effective germicidal or bacteriostatic cleaner. (SREF 5.5 (15 B-2).
Fixtures are cleaned a minimum of once a day with an effective germicidal or
bacteriostatic cleaner and maintained in a clean, sanitary condition at all times.
Ensure that toilet seat fasteners are secure at all times (SREF 5.5 15B -2A).
Soap, towel and toilet paper dispensers are in place and contain an adequate
supply at all times. Hot air dryers may be substituted for paper towels and
dispensers. (SREF 5.5 (15B - 2D).
Flush traps, floor drains and urinal traps are water flushed and sanitized daily
(SREF 5.5 (5C).
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Restroom/Locker-Shower Room/Clinic:
Daily Tasks
Daily
Gather tools and supplies necessary. (Spray bottle or 3 gallon pump sprayer filled
with appropriate dilution of Wexide, toilet brush, sponge, clean mop, wipes, lobby
pan and broom, dusting wand, graffiti remover and clean mop bucket filled with
appropriate dilution of Wexide.)
Remove all debris with lobby pan and boom. Remove all graffiti daily. Check ceiling and
clean as needed.
Beginning with sink and countertop area fully saturate (flood coat) sink, faucets, dispensers,
mirrors, counter, touch zones and surrounding wall areas using a 3 gallon pump sprayer or
spray bottle filled with the appropriate dilution of Wexide. Do not worry about excess runoff
of germicidal solution, it will be absorbed when mopping.
Continue this flood coat process towards the next station of fixtures including toilets, urinals,
flush valves, dispensers, partitions, grab bars and touch areas. Spot clean any wall buildup.
(be sure to saturate the entire fixture. Top sides, inside, under seats and beneath toilet and
wall hung urinals a common space for odors.) Continue moving throughout restroom with
this flood coat process until all fixtures and touch areas in the restroom has been saturated
with the germicidal solution. Do not worry about the excess germicidal solution it will be
absorbed when mopping.
Return to sink and countertop area with a sponge and thoroughly agitate the entire area
vigorously. Be sure to scrub all faucets, dispensers, touch zones, mirrors and countertop
areas. (Do not use a toilet or urinal brushes or sponge on these areas.)
Continue to the next station of fixtures and agitate this entire area vigorously with a sponge,
brush or wipe being sure to scrub flush valves, top, sides, behind and underneath unit, touch
zones, partitions, grab bars and dispensers until all fixtures, flush valves, dispensers and touch
zones have been agitated throughout the entire restroom. Spot clean any wall buildup (Do
not use the toilet/urinal brush or sponge to clean flush valves, dispensers and touch
zones)
Use a sponge to knockdown excess germicidal solution from all horizontal surfaces such as
countertops. Use drying wipes to thoroughly dry all chrome, stainless steel, flush valves,
faucets, dispensers, mirrors and bright work to prevent discoloration. Let fixtures air dry.
(Dry seat if restroom is to be reopened immediately) Replace any damaged dispensers
immediately and report any needed repairs to your supervisor. Refill dispensers as necessary.
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Restroom/Locker-Shower Room/Clinic:
Daily Tasks (cont.)
Damp mop the entire floor space beginning at the furthest most wall and working towards
center and doorway with Wexide and flush floor drain with the remaining germicidal
solution. Wipe entrance door wells and doors with Wexide solution until free of handprints
and dirt. (Note: Germicidal solution in mop bucket is only usable for an individual group
restroom. It is necessary to refill the bucket with fresh germicidal solution to continue to next
restroom. DO NOT use mop from restrooms on hallway or classroom floors to avoid cross
contamination. Utilize a labeled and separate mop for these purposes.)
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Restroom/Locker-Shower Room/Clinic:
Weekly Tasks
Weekly
Gather tools and supplies necessary. (3 gallon pump sprayer filled with appropriate
dilution of Wexcide, toilet brush, sponge, clean mop, drying wipes, lobby pan,
dusting wand and broom, low speed scrubbing machine, doodle bug and/or base
board scrubber, clean mop bucket, filled with appropriate dilution of germicidal
solution, and wringer.) Our current germicidal solution is diluted 1 ounce per 1
gallon of water. (SREF 5.5 (1) J (5)).
Begin by dusting vents and grills in restroom and knocking down all debris from
walls and ceilings
Remove all debris with lobby pan and broom. Remove all Graffiti Daily!
Beginning first inside wall of restroom, Beginning with sink and countertop area,
fully saturate (flood coat) 3 gallon pump sprayer filled with appropriate dilution of
germicidal solution, entire wall space from floor to ceiling and continue to saturate
towards sink, faucets, hand soap dispensers, counter and mirrors. Do not worry
about excess runoff of germicidal solution, we will return to this later. Be sure to
saturate the drainpipes beneath the sink, a common space for odors.
Continue this flood coat process moving towards the next station of fixtures and
saturate entire wall space, partitions, fixtures and flush valves (be sure to saturate
the entire fixture), including top, sides, inside, under seats and beneath toilet or
hanging urinals, a common space for odors. (SREF 5.5 15B – 2A) Continue
moving throughout restroom with this flood coat process until all wall space,
fixtures, partitions in restroom have been saturated with germicidal solution. Do not
worry about the excess germicidal solution, we will return to this later. (SREF 5.5
(15B - 2A)) Note: When flood coating urinals and toilets, be sure to saturate all
entire wall space and partitions from ceiling to floor to ensure disinfection. (SREF
5.5 )15B – 7))
Return to the first saturated wall and agitate this entire area vigorously with
doodlebug paying special attention to corners and edges. Continue towards sink
and countertop area and continue scrubbing with a sponge and thoroughly agitate
this entire area vigorously, be sure to scrub all faucets, dispensers, wall space,
drainpipes, mirrors and countertop areas. (Do not use toilet or urinal brushes on
sinks or counter tops! Do not use sponges on these urinals or toilets!)
63
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Restroom/Locker-Shower Room/Clinic:
Weekly Tasks (cont.)
Continue to next station of fixtures an agitate this entire area vigorously with
sponge or brush, being sure to scrub flush valves, top, sides, behind and underneath
unit, entire wall space, partitions, and dispensers, until all fixtures, dispensers,
partitions and wall space has been thoroughly agitated.
Return to first saturated wall and re-saturate thoroughly from ceiling to floor,
moving towards sink and countertop area. Then use 3 gallon pump sprayer filled
with appropriate dilution of germicidal solution and thoroughly flood coat entire
area again to rinse completely.
Repeat this rinsing process throughout entire restroom ensuring complete saturation
of top, bottom, sides, behind and beneath units, wall space, partitions, dispensers,
flush valves, etc….
Use a sponge to knock down standing germicidal solution from all horizontal
surfaces, such as countertops. Use drying wipes to thoroughly dry all chrome,
stainless steel, flush valves, faucets, drainpipes, dispensers, mirrors, and bright work
to prevent discoloration. When necessary, use a stainless steel polish to restore
restroom bright work. Clean light diffuser covers when necessary. Replace any
damaged dispensers immediately and report any needed repairs to your supervisor.
Refill all soap, paper towel and toilet paper roll dispensers as necessary. (SREF 5.5
(15B – 2D))
Saturate entire floor space with appropriate dilution of germicidal solution and
scrub all areas accessible with slow speed scrubbing machine and nylon-grit brush.
Using a doodlebug or base board scrubbing machine to vigorously scrub remaining
areas such as edges, inside stalls, and tight spaces surrounding toilets and urinals.
In some cases, it may be necessary to utilize a grout cleaning chemical to restore
discolored grout. Repeat this entire process until restroom is odorless and free of
discoloration and stains. Flush floor drain with remaining germicidal solution.
(SREF 5.5 (5c)). Use wet/dry vacuum to remove solution from heavily soiled
floors, otherwise use damp mop to remove excess solution from floor.
Wipe entrance door wells and doors with appropriate dilution of germicidal solution
until free of handprints and dirt. (Note: Germicidal solution in mop bucket is only
usable for an individual gang restroom. It is necessary to refill bucket with fresh
germicidal solution to continue to next restroom. Do not use mop for the restrooms
on hallway or classroom floors to avoid cross contamination. Utilize a labeled and
separate mop for these purposes!)
64
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Restrooms Cleaning Do’s & Don’ts
DO
Sanitize all areas with which people or waste comes in contact.
Wipe dry all chrome to prevent corrosion.
Measure cleaning chemicals exactly.
Sanitize floor drain and flush daily. (SREF 5.5(5C))
Scrub floor with machine periodically.
Keep all dispensers serviced.
DO NOT
Use bowl cleaner for any cleaning other than toilet bowls.
Take a mixed solution from one restroom to another.
Make solution stronger than directed. Cleaning chemicals are safe when used as
directed.
Use abrasive cleansers (Ajax, Comet, etc.)
Mix chemicals together in same solution. This can result in personal injury and/or
reduced cleaning efficiency.
**** Do not use BD100 as a restroom cleaner! ****
65
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
WINDOWS
Windows are the primary source of bringing natural light into buildings. Clean
windows that operate properly affect the safety, economy and aesthetics of the
building. Clean windows can improve the learning environment for students, and
lift the morale of staff members. Cleaning windows and glass in most schools is
an enormous but very important job. As much as one-third of the natural light can
be lost by dirty windows. Natural light is important for the appearance of the
rooms and for avoiding overuse of artificial lighting (which wastes energy).
The frequency of window cleaning is determined by the location and building
standards applied. In some areas, daily cleaning or spot cleaning of glass is
required. Entry windows, office windows and partition glass are generally
cleaned daily. Exterior glass is usually cleaned on a periodic basis. Window
washing must be done properly to avoid leaving streaks. It may seem simpler to
clean the inside then “hit it with a hose” from the outside, but this is not effective.
Even when the windows are difficult to reach, a cloth, sponge, or brush and
squeegee should be used. Some general methods for cleaning most windows are
as follows:
1. Gather equipment needed
2. Raise blinds (if possible) and remove everything from the window sill
3. Wash glass with sponge and water or cleaning solution
4. Use a squeegee to remove the cleaning solution either side-to-side or top-
to-bottom
5. Wipe the blade with the cloth or sponge at the end of each stroke
6. Wipe up extra water on the sill
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Exterior Window Cleaning
Equipment and Supplies
26 qt. bucket w/wheels Window brush
Garden hose/w nozzle Wipes
Window cleaner solution Window squeegee
1. Only clean and rinse a small section at a time to avoid surface drying.
2. All tape and any debris should be removed.
3. Hose surfaces to be cleaned.
4. Mix window-cleaning solution in water according to manufacturer’s directions.
5. Brush the solution onto the surfaces using a side-to-side stroke and up and down
stroke.
6. Thoroughly rinse with the hose and squeegee dry.
7. Use re-useable wipes to remove remaining spots.
8. Clean and put away all equipment used.
67
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Interior Window Cleaning
Equipment and Supplies
Plastic spray bottle Window cleaner
Wipes Window squeegee
1. Fill the spray bottle with a solution of window cleaner from the Automatic Dispenser
Machine, or properly mixed chemical from other sources.
2. Brush or wipe the surface to remove any loose dirt.
3. Spray a small area at a time and use a circular motion to dry the area with the wipes.
4. Re-wipe with a dry wipe to remove any residue.
5. Clean and put away all equipment used.
68
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
FOOD AND NUTRITION SERVICES
Keeping food consumption areas clean and free of bacterial growth is a constant
challenge for the Facilities Serviceperson. It is essential to follow the recommended
sanitation procedures and to use proper cleaners and sanitizers when cleaning food
preparation and disposal areas.
The cafeteria area, kitchen area and food disposal areas are ideal environments for
bacterial growth and pest control nuisances. Direct human contact with food can create
a bacterial outbreak if proper cleaning procedures are not followed.
Areas of Responsibility for Food & Nutrition Services Cleaning
Food & Nutrition Service Staff Areas of Responsibility - Food Prep
Equipment, Food Storage Equipment, Food Storage Areas, Daily Kitchen Floor
Cleaning, Kitchen Garbage Cans, Drain Cleaning (Facilities serviceperson to
assist with drain cover removal), Walls to a Reasonable Height (Up to 6 feet),
Somat Room, Somat Machine, Washer & Dryer Area, Compactor, Cafeteria
Tables, Chairs and/or Benches.
Facilities Servicepersons Areas of Responsibility - (Refer to facilities
serviceperson cleaning procedures on page 67). All Surfaces in the Cafeteria /
Dining Area excluding Cafeteria Tables, Walls to a Reasonable Height (6 feet and
above), Chairs and/or Benches, Extractor Room including Extractor Machine and
Surrounding Area, Cafeteria Trash Cans and Surrounding Area, Dispose of
Cafeteria Compactor Trash, Dumpster Maintenance including EMS
Communication (Repairs and Dumping Issues), Dumpster Cleaning and
Deodorizing, Dumpster Pad and Surrounding Area, Power Scrub Kitchen Floors
(Minimum 1x annually & then as needed, to be determined by your site
administration), Floor Drains and Cafeteria Office Floors (Minimum 1x annually
& then as needed, to be determined by your site administration), Dispose of
Cafeteria Cardboard and Bagged Trash Placed Outside of Kitchen Door, Kitchen
Ceiling Cleaning, Kitchen Vent Cleaning, Clean all Light Fixtures, Kitchen Fan
Cleaning.
Confirm adequate supply of propane for kitchen equipment on a regular basis.
Confirm delivery schedule is followed and emergency orders placed if needed.
Confirm kitchen refrigeration / freezer temperatures are monitored and
documented per Food & Nutrition Services procedure during Summer
break.
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Cafeteria / Dining Room
In many schools, cleaning of food areas is shared between Facilities staff and Food and
Nutrition Services staff. The Food and Nutrition Services staff is responsible for the
food preparation and serving areas. The facilities serviceperson is responsible for the
eating area. Your school’s arrangements will affect which of the following tasks you
perform. All facilities serviceperson functions are to be completed per facilities
servicepersons’ cleaning schedule. Refer to Facilities Serviceperson Cleaning Checklist
on page 52.
Equipment and Supplies
(2) 20 gallon garbage cans Mops
Vacuum Wringers
Putty knife Lobby broom
Dust pan Disposable wipes
Trash cans liners Wet floor signs
Push brooms Disinfectant detergent
Chewing gum remover Mop bucket
Spray bottles Microfiber Cloth
1. Sweep the cafeteria floor with the push broom to remove debris.
2. Scrape up anything stuck to the floor/gum etc.
3. Clean the walls around the Somat chute and other areas daily.
4. Mop the cafeteria floor with disinfectant concentrate. Move the tables enough to mop
under the legs each day.
5. If the cafeteria has the folding tables, follow the directions on page 70 for folding the
tables.
6. After the floor has dried, or the vacuuming is complete, put the chairs back on the
floor, spacing them properly.
7. Clean entrance glass on both sides daily.
8. Remove all trash and cardboard from Cafeteria / Dining room and place in designated
dumpsters. Food and Nutrition Services Staff will break down boxes (cardboard &
paper), tie trash bags from the kitchen, and leave items at the back door for facilities
staff to place in dumpsters / garbage cans.
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Cafeteria / Dining Room (cont.)
9. Wash all A/C and Return Vents / Surrounding tile and grids.
10. Wash all light diffuser covers inside and out, & wipe out all cobwebs.
11. High and low dust from top to bottom and all corners.
12. Wash all windows / window screens / windowsills.
13. Wash all doors / door windows / fire extinguishers / polish kick plates.
14. Wash all walls, receptacles and covers.
15. Wash all baseboards.
16. Clean expansion joints in floors.
17. Strip and wax all floors.
NOTES:
Brooms must be clean and in good condition. Long handle dustpans must be clean and
in good condition.
Mop Bucket / Mop Heads must be clean and in good condition. Mop bucket must
contain frequently changed cleaning solution.
Dumpsters / Garbage cans must be clean (interior & exterior) and free of any odor or
food debris.
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Cafeteria Table Folding Instructions
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Kitchen
1. Wash wall mounted and ceiling fans per facilities serviceperson cleaning procedure and
established facilities serviceperson cleaning schedule.
2. Wash all A/C, and return vents / surrounding tile and grids per facilities serviceperson
cleaning procedures and established facilities serviceperson cleaning schedule.
3. Power scrub kitchen floors and clean floor drains per facilities serviceperson cleaning
procedures and established cleaning schedule. Minimum 1x annually & then as needed, to
be determined by your site administration.
4. Strip and wax floor in kitchen office. Minimum 1x annually & then as needed, to be
determined by your site administration.
5. Clean restroom ceiling vent per facilities serviceperson cleaning procedures and established
facilities serviceperson cleaning schedule.
6. Clean ceilings and walls per facilities serviceperson cleaning procedures and established
facilities serviceperson cleaning schedule, above 6’.
7. Interior / Exterior mop sinks must be clean and free of debris daily.
8. All exterior dumpsters / garbage cans (trash, recycle and Somat) shall be cleaned with
concentrated disinfectant detergent. This detergent can be sprayed both inside and outside
of the containers before emptying of garbage or refuse. All water / waste used shall be
drained into a sewer or sanitary disposal system.
9. Confirm that system is in place to dump Somat dumpster during cafeteria service. Waste
management must ring cafeteria bell so that cafeteria staff can shut Somat off or a garbage
can must be placed under Somat chute while Somat dumpster is being dumped. Follow up
with EMS Helpdesk ([email protected]) if dumpster company is not
following established procedure.
10. Clean all light fixtures (Kitchen, Office, Somat, Extractor, Kitchen Entrance / Exit,
Restrooms). Replace all bulbs as needed, including exhaust hood.
NOTES:
If the dumpsters/garbage cans (garbage, Somat, recycle) are extremely dirty, they can
be cleaned with concentrated disinfectant detergent. This detergent can be sprayed both
inside and on the outside of the containers. The sides and bottoms should be scrubbed
with an old broom until thoroughly cleaned. The dumpster should then be emptied,
dried and returned to its proper location. If Somat dumpster is beyond cleaning,
contact EMS Helpdesk to have dumpster replaced.
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Kitchen (cont.)
All surrounding dumpster / garbage can areas (Recycle, Trash, Somat) must remain
free of any type of debris, including but not limited to Somat waste, trash, furniture
and pallets.
If the waste management company dump truck is leaving refuse on the ground due to
improper dumping practices, EMS Helpdesk must be notified immediately by the head
facilities serviceperson or designee.
The head facilities serviceperson or designee must contact EMS Helpdesk in the event
a dumpster /garbage can is in need of a repair, including but not limited to drain plugs,
lids, holes & broken wheels.
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Extractor Room
1. Remove Extractor chute cover. Spray inside of Extractor with cleaning / sanitize solution,
allow to stand 5-10 minutes, brush, rinse & flush (Daily)
2. Spray exterior of Extractor and surrounding area in its entirety with cleaning/sanitize
solution, allow to stand 5-10 minutes, brush & rinse. (Daily)
3. Clean ceilings, walls and light fixtures per facilities serviceperson cleaning procedures and
established facilities serviceperson cleaning schedule. Clean walls & ceiling to a reasonable
height (6 feet and above) (Daily)
4. Clean mop sink per facilities serviceperson cleaning procedures. (Daily)
5. Do not store mops, mop buckets, brooms, hoses or cleaning supplies per facilities
serviceperson cleaning / storage procedures.
NOTES:
Extractor room and extractor machine must be sanitary and organized at all times. The
Extractor room must not be used as storage room.
Work orders (machine failure, painting, electrical, etc.) for Extractor room are to be
called in per facilities serviceperson work order procedure.
Monitor Extractor deodorizer. If deodorizer is needed contact Food & Nutrition
Services Manager.
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
FLOORS
The condition of the floors in a building is one of the most visible signs of proper cleaning and
maintenance procedures. Floors are the largest surface area that Facilities Servicepersons clean
and they directly impact the health and safety of students and staff. The floor is a vital part of the
overall impression the building creates.
No matter how clean a floor looks, if proper cleaning is not done an unpleasant odor can form.
This is particularly true in carpets. The use of a strong deodorant cannot correct this problem. If
proper cleaning procedures and schedules are used, plain deodorants are never necessary. Odor-
causing bacteria can be controlled by use of germicide added to the appropriate cleaning solution.
Mold and mildew can similarly be eliminated. Proper cleaning and drying of floors can reduce
or eliminate odor. If odor becomes a problem, from neglect or some major problem such as
flooding, try these steps:
1. Remove as much moisture as possible from the floor. Pay special attention to corners and
along baseboards.
2. Clean the floor as appropriate, using neutral cleaner, shampoo, or dry foam. A
disinfectant/deodorant solution is recommended. This is meant to neutralize odors and
kill the source, not just cover or mask the odor.
3. Again, remove as much moisture as possible.
4. In drastic cases, where odor has soaked into pads under carpet, sometimes replacement
may be the only answer.
To a large extent, the condition of a floor reflects the efficiency of the Facilities Serviceperson’s
operation throughout the entire building. Therefore, proper floor maintenance is an important
function of all Facilities Servicepersons. This section will provide guidelines and procedures for
proper floor care.
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Scrubber Procedures
Pre-Operation:
Pre-dust or pre-sweep area prior to operating scrubber
Pick up any large debris, cans, paper or food on cafeteria floors, etc…
Check battery level on machine and water level in batteries. It should just be
covering the inside plates. Use distilled water only
Check condition of pads on machine. Red or white pads are recommended for
daily scrubbing
Operation:
Fill tank with water no more that the max line indicates on sight tube
Lower the scrub deck and squeegee…Note: make sure to set pad pressure to a
level that will not damage the floor or machine
Always begin scrubbing from right to left, overlapping your path by two inches
to ensure complete coverage
When you have completed your cleaning, always raise the scrub deck and run
the squeegee the length of the machine to pick up remaining water.
Then raise the squeegee and return to your station
Post-Operation:
Empty recovery tank and then clean water tank. Rinse machine and let water
run through the machine with the hoses open to flush out any dirty water
Rinse the filter in the recovery tank or the filter above the vacuum motor…also
remove and rinse the solution flow filter
Wipe the machine down and leave the machine and all ports open to ensure the
tanks air dry
Charge the machine if needed, leaving the machine open to ventilate batteries
while charging
Weekly check of water levels & batteries prior to charging. It should just be
covering the inside plates. Use distilled water only!
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Floor Mopping
Equipment and Supplies
Mop Bucket with wringer
Dust mop Broom
Putty knife Pre-mixed cleaning solution
Wet floor signs (Neutral Clean Only)
Dust pan
PROCESS
1. Remove furniture from area to be mopped.
2. Display “Wet Floor” signs appropriately.
3. Dust-mop the floor and remove any foreign items stuck to floor with putty knife.
4. Pick up dirt in dustpan.
5. Prepare mop mixture according to manufacturer’s directions.
6. Saturate the wet mop in the mixture and squeeze most of the excess water out.
7. Draw mop parallel to the wall to avoid splashing the baseboard.
8. Using side-to-side strokes, mop an area approximately 9’ X 9', turning the mop over
after 4 or 5 strokes to prevent the dirt from being spread back over the floor.
9. Rinse the mop often so that the dirt is not redistributed over the floor. Change the
mop water as needed.
When automatic floor scrubbing machines are available, follow the steps below:
Make sure that the machine is properly charged.
Fill with Neutral floor cleaner.
Put on the proper brush or pad.
Proceed to clean the floor.
Tip: A tennis ball attached to a broom handle can be used to remove black
streaks from floors.
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Floor Stripping
Stripping is complete removal of the old finish and soil on the floor. It requires a lot of
effort, and should only be done when existing finish is worn out, discolored, marked in
a way that cannot be removed by scrubbing and buffing, or this a lot of finish buildup in
corners and edges.
Old finish is removed by stripping in two ways. The finish is dissolved by the stripping
solution, and loosened by the action of the machine. The old finish and solution then
must be completely removed from the floor through rinsing and pickup.
**Safety Note: Many stripping solutions are hazardous. Wear rubber gloves and
avoid splashing solution on the skin. Do Not mix strippers with other chemicals, or
mix different strippers!**
VINYL TILE / TERRAZZO
Equipment and Supplies
(2) 32 gallon garbage cans – preferably metal
(2) Garbage can dollies Wringers
Can liners Wet mops
Putty knife Wet floor signs
Broom Wet/dry vacuum
Pre-mixed stripping solution Doodle bug
Gum remover Dustpan
Dust mop Protective foot wear
Floor machine (appropriate pads/brushes) Gloves and goggles
Squeegee Wipes
Scraper
1. Sweep the floor with the broom to remove as much dirt and litter as possible. Use a
putty knife or scrapper to remove gum or tape.
2. Dispense the stripping solution per manufacturer directions on the container.
3. Apply the stripping solution to a small area of the floor at a time, approximately 9 ft.
by 9 ft. Let it stand on the floor as specified in the manufacturer’s specifications.
Avoid excessive flooding.
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Floor Stripping (cont.)
4. Machine scrub the floor with the appropriate brush (nylo-grit) or abrasive pad (black
color), scrubbing only the wet area. Move slowly but continuously. Use an
overlapping pattern. “Carry” solution on the floor with the machine.
5. Make a second pattern, at a right angle from the first one, so as to ensure complete
coverage.
6. Scrub along the baseboards and corners. Use a doodle bug and putty knife to clean
these areas as you approach them. Avoid splattering.
7. If splattering occurs, wipe the baseboards, walls and stationary equipment
immediately. Do not let it dry.
8. Important! Pick up dirty stripping solution using the wet/dry vacuum. Be sure that
the floor machine operator does not get too far ahead of you. Ask the operator to stop
or slow down if this occurs. The operator can always wet the area again.
9. Important! Rinse the stripped area thoroughly using first and second rinse water.
Leave the floor as dry as possible.
10. Important! Continue the entire routine until the total area has been finished. Change
the rinse water often.
11. Check the floor for residue by wiping your hand across the floor. A clean floor will
feel smooth. Dirty floors will feel rough and have a chalky residue.
12. Clean and dry equipment, then return the equipment to storage.
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Floor Waxing Refinishing
HARD FLOORS
Equipment and Supplies
Applicator pan and block Wet mops
Bucket with wringer Floor finish
Wet floor signs
IMPORTANT POINTS
Wash all new mop heads and let them dry overnight before using.
An applicator with pad may be substituted for a mop with equally satisfactory results.
Refinishing is done following a thorough and careful stripping of the floor to remove
all of the old finish.
Dust mop and dry mop the floor.
Apply the finish in smooth, even coats using either a mop or an applicator. Apply
either the first or last coat from wall to wall, thereafter moving in from the wall so as
to prevent accumulation on the edges.
Only fill the bucket with about 2.5 gallons of wax. The process of waxing will often
pick up items from the floor and contaminate the wax in the bucket. It is better to
refill the wax bucket more often, than to throw out gallons of contaminated wax.
Apply the number of coats of floor finish per manufacturer direction.
Applying the Finish
1. Submerge the mop into the finish then carefully place the dripping mop into the
wringer, slowly closing the press one-third to halfway. When bringing the mop out
of the press, it should be neither wrung out too dry nor so saturated as to be dripping.
2. Apply the floor finish along the edges of the area and around any unmoved furniture
or equipment. This will form a border the width of the mop, up to, but not touching
the baseboard.
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Floor Waxing Refinishing (cont.)
3. Don’t lift the mop off of the floor while laying floor finish until you are ready to
return it to the bucket to get more solution. Lifting a wet mop full of finish will cause
the finish to drip and may result in bubbles on the floor.
4. The center of the floor can now be waxed by applying the finish in a side-to-side,
overlapping pattern.
5. Immerse the mop and wring it out as often as necessary to maintain an even
appearance. This is usually determined by noting the amount of wetness and “feel”
on the mop handle caused by the amount of mop drag.
6. Be sure to mop up any drips as you go along. Don’t track back over the new wax.
7. Allow the floor to dry thoroughly.
8. Apply a second coat to the floor. The second application should be kept
approximately six (6) inches away from the walls and/or any permanent furniture in
the room.
9. Apply additional coats in the same manner as the first two coats. However, the next
application should be kept approximately one foot (12 inches) away from the walls
or permanent furniture. This is to prevent a build-up or accumulation along the edge
of the baseboards and around the furniture.
10. For best appearance, the final coat of finish should always be high speed burnished
the next day.
11. Replace the furniture the next day, when the floor is completely dry. Be careful not
to damage the furniture or walls and make certain that everything is returned to its
proper place.
12. Clean and dry all equipment and return to storage.
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The Do’s of Floor Waxing Finishing
1. Keep your equipment clean and in good working condition (buckets with good
casters, laundered mops, wringers with good springs, etc.).
2. Rinse the bucket, wringer and mop handle to remove any wax.
3. Always use clean, laundered dust mops.
4. Read and follow all manufacturers’ directions.
5. Organization is a key factor. Allow enough time to complete the job. Keep the area,
which you are to refinish clean and uncluttered.
6. Use walk-off mats whenever possible in order to keep from tracking up other areas.
7. Wear appropriate clothing, gloves, shoes and goggles.
8. Use a “WET FLOOR,” sign every time you strip and refinish floors to avoid any
type of injury or lawsuit.
9. Let the stripper work on the old finish. Follow the manufacturer’s directions for wait
time. Use applicable personal protective equipment.
10. Put a thin coat of floor finish down. Thin coats will dry much faster than heavy coats.
11. Wait until the floor is dry before applying additional coats of finish.
12. Use at least two heavy rinses after stripping the floor to insure that the floor is free of
stripper and old finish. Wet-Vac usage is recommended at all times.
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The Don’ts of Floor Waxing Finishing
1. Don’t try to strip more than you can handle at one time. Always keep the floor
wet while in the process of stripping the old finish off of the floor.
2. Don’t ever mix chemicals to make the stripper more powerful. It could be
harmful to your health.
3. Don’t start the stripping procedure until the stripper you have laid on the floor
has had a chance to emulsify the old finish. Stripper will become very slippery
under your feet when the old finish has been loosened.
4. Don’t forget to use non-slip footwear.
5. Don’t ever use a “treated” dust mop on a stripped floor before laying the new
finish. If you have used a treated dust mop, an oil film will be left on the floor
and the new finish will not be able to adhere to the oily surface. Anything on the
floor between the new finish and the floor will prevent it from bonding to the
floor.
6. Don’t return unused floor finish to the bottle or the drum. It could spoil the whole
drum.
7. Don’t lay too thick a coat of floor finish at one time. Thick coats have a tendency
not to dry and become sticky and tacky. When this type of application is walked
on, the finish “moves” under foot and the appearance is ruined.
8. Don’t try to lay a second or third coat of finish too soon because this will cause
the finish to streak and ruin the appearance of the floor.
9. Don’t try to pick up stripping solution with a mop after the floor has been
scrubbed with a rotary machine. Always us a Wet-Vac to pick up the old solution.
10. Don’t mix water and wax to damp mop your floors. This gives it a good
appearance only for a very short period of time. If this process is repeated too
may times the floors will become very dingy and dirty looking and require
stripping more often.
11. Don’t put a flammable substance on your floor to remove the finish. A spark
from your rotary machine could cause a flash fire.
12. Don’t use a fan while laying floor finish. This will tend to cause the finish to
ridge or streak. Use the fan only when the coat is completely down.
13. Don’t ever put finish on the baseboards.
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Buffing – High Speed Burnishing
Equipment and Supplies
Floor machine 1000-2000 RPM Drive block
High speed pad Mop bucket and wringer
Wet mop Dust mop
Gloss restorer Dustpan
Push broom
1. Clear the area to be burnished.
2. Dust mop the floor to remove any loose dirt.
3. Damp mop the floor if it is heavily soiled or lightly scrub the floor if needed.
4. Follow the label directions on the gloss restorer.
5. Use a clean mop or auto scrubber to apply a thin coat of the restorer on the floor.
6. If mopped, the restorer solution must be dried. Burnish with a high-speed floor
machine and applicable pad.
7. After the entire floor has been burnished, dust mop the floor.
8. Replace any furniture that was moved.
9. Clean and dry all equipment and return them to storage.
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CARPET CLEANING
Carpeting is a common floor covering in schools. It has many advantages over non-
carpeted floors, such as softness, noise reduction, insulation, and attractiveness. It has
disadvantages as well, such as stain removal, shrinking, and stretching. Different care
techniques than for non-carpeted floors are used with carpeting. Cleaning and
maintenance techniques will vary according to the type of carpet. The extraction
method is a recommended method of deep-cleaning carpet.
Static electricity can also be a problem on both carpeted and non-carpeted floors, though carpets
usually cause more problems. Some flooring materials come already “grounded”, which means
static electricity leaks off harmlessly into building structures or underfloor. Static can be partly
controlled by choosing carpet that has a built-in grounding feature; by using an anti-static spray,
which increases moisture in the carpet and reduces friction; or by increasing the humidity in the
air of the building.
The type of carpet depends on several factors:
the fiber,
the backing,
the construction (way fiber is put into the backing), and
the finish applied to the fiber.
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Carpet Cleaning
BONNET METHOD - (periodically)
The District does not endorse the bonnet method…it does not deep clean the
carpet.
Equipment and Supplies
Rotary floor machine Dust pan
Rotary carpet shampoo Vacuum
Gum remover & putty knife Hand brush
Lobby broom Carpet spotter
Drive block Bonnets (2 or more)
Bucket/w wringer Pressure sprayer 2–3 gallon
Preparing the floor
1. Vacuum the carpet.
2. Use chewing gum remover and putty knife to remove any chewing gum found on the
carpet.
3. Pre-spot all stains using the mixture according to manufacturer’s directions.
Using the machine
1. Install the drive block.
2.
3. Fill the bucket with solution of carpet shampoo.
4. Fill the pump up sprayer 1/2 full using a solution of rotary carpet shampoo.
5. Check the cord and plug end for grounding prong before inserting it into the outlet.
6. Using the pump up sprayer, mist spray a 15 ft. x 15 ft. area.
7. Soak the bonnet in the bucket and ring it out thoroughly.
8. Install the bonnet on the drive block.
9. Start working away from the receptacle to scrub the floor.
10. Continue to mist spray and scrub the carpet until the area is complete.
11. Watch for soiling of the bonnet. Dirty bonnets only redistribute the dirt over the
carpet. If one side of at the bonnet gets dirty, it may be turned over once to use the
clean side prior to laundering.
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Carpet Cleaning (cont.)
BONNET METHOD - (periodically)
12. Normally, carpet may be vacuumed and used almost immediately.
13. Clean and dry all equipment and return them to storage.
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Carpet Cleaning
EXTRACTION METHOD - (semi-annually)
This is the most effective method of carpet cleaning and is the recommended
method preferred by the Broward County School Board.
Equipment and Supplies
Carpet extractor Dustpan
Extractor shampoo Vacuum
Gum remover & putty knife Hand brush
Lobby broom Carpet spotter
Preparing the floor
1. Vacuum the carpet.
2. Use chewing gum remover and putty knife to remove any chewing gum found on the
carpet.
3. Pre-spot all stains using the mixture according to manufacturer’s directions.
Using the machine
1. Dispense the appropriate amount of shampoo from the Automatic Dispensing
Machine, or properly mixed chemical into the solution tank.
2. Add recommended amount of defoamer to the recovery tank.
3. Check the cord and plug end to ensure it has a grounding prong before inserting it
into the outlet.
4. Make sure that the selector is set to carpet.
5. Be sure that all switches are on.
6. Start in the far corner of the area to be cleaned.
7. Be sure that the front of the machine rests on the carpet. Slowly, pull the machine
toward you while pressing the carpet spray switch. Release the carpet spray switch
6" before ending the stroke.
8. Roll the machine forward to start the next stroke. Be sure to overlap areas so that you
will prevent streaking.
9. If foam appears in the view window, turn off all switches and add more defoamer to
tank.
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Carpet Cleaning (cont.)
EXTRACTION METHOD - (semi-annually)
10.
To speed up the drying time, you can go back over the carpet using only the vacuum,
(extractor).
11. When the carpet is dry, re-vacuum to insure the complete removal of any solution
residue.
12. Place paper or cardboard under the metal legs of chairs and tables while the carpet
is still wet.
13. Clean the equipment, wipe it dry and place in the storage area.
Note: If the machine abruptly turns off, turn the switch off and wait a few
minutes. Check the overload switch.
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Carpet Cleaning
ROTARY METHOD - (annually)
Equipment and Supplies
Rotary floor machine Shampoo brush
Rotary carpet shampoo Vacuum
Gum remover & putty knife Carpet spotter
Preparing the floor
1. Vacuum the carpet.
2. Use chewing gum remover and a putty knife to remove any chewing gum found on
the carpet.
3. Pre-spot all stains using the mixture according to manufacturer’s directions.
Using the machine
1. Fill the rotary floor machine tank from the Automatic Dispenser, or properly mixed
chemical to determine the recommended amount of cleaning solution in the tank.
2. Divide the floor area into 6 ft. x 6 ft. sections.
3. Check the cord and plug end before inserting it into the outlet.
4. Start in the far right corner of the area to be cleaned.
5. Apply the solution while moving from right to left.
6. Move the machine 1/2 of its diameter toward you and move from left to right.
7. Make sure the carpet is dry before you re-vacuum it to ensure the complete removal
of any solution residue.
8. Clean, wipe dry and return all of the equipment to storage.
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Carpet Stain Removal
Carpet stains are an acute problem. Carpet fibers tend to trap staining liquids, making
removal of the stain difficult. The custodian can keep most carpet problems to a
minimum by using proper cleaning procedures. This increases the useful life of the
carpet and can be a considerable cost saving. Advances in fibers and fiber finishes
promise to make this job much easier as old carpets are replaced in schools and new
schools are built.
Stain removal is usually not difficult if you follow these helpful hints!
First, act fast. Don’t let a stain set.
Second, start from the outside and work toward the center of the stain.
Third, always use a blotting action. Rubbing can cause pile distortion.
Fourth, never excessively wet a carpet. This can cause staining from the jute on the
back of some carpets.
Process for Removing Stains from Carpet
1. Remove all excess material.
2. Apply spot remover.
3. Blot the stained area with tissues or a clean dry cloth.
4. Apply all removers as recommended by the manufacturer.
5. Repeat Steps 2 and 3 for each spot.
6. Use a fan to dry the carpet and brush the carpet to restore its pile.
7. If the stain remains, repeat the entire process.
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BUILDING EXTERIORS
The exterior of each building on a school campus is another important area that comes under the
responsibility of all Facilities Servicepersons. The exterior of the building is one of the first
things students, teachers, and visitors see when they come to your school. It is their first
impression of the school and usually becomes a lasting impression.
A well maintained exterior shell is not only important from the standpoint of a first impression
but it is also crucial in reducing problems with insects and rodents. The exterior is also the first
line of defense in reducing pest and vermin infestation. This section will cover important topics
related to maintaining the appearance of the outside of buildings.
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Exterior Care
At the beginning of your shift, the exterior of the facility should be checked for:
1. Graffiti/Obscenities - If any are found, they should be removed.
2. Broken windows
3. Vandalism
4. Damaged, unsecured fences
5. Cracks in walls
6. Holes in walls
7. Garbage or trash in the area
8. Walkway and playground debris and trash- If present, it should be blown off or
cleared daily.
9. Vegetation growth, trash and debris on covered walkways and roofs (including drains
and gutters)- If present, it should be blown off or cleared daily.
10. Areas that drain from the parking lot to the storms drains must be kept clean of sod,
dirt and weeds to allow for the flow of water. It is the facilities servicepersons
responsibility to keep the grounds free of palm fronds, tree branches, paper, trash and
debris.
NOTE: If you cannot complete the proper repairs, refer the item to your
supervisor so that they can complete the repair or call in a work order. In
addition, repairs needed as a result of vandalism will also require a police
report.
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Dumpsters
Dumpster and pad areas are covered by Broward County Code 14-66.
The regulations are:
1. All dumpsters shall be cleaned, sanitized and flushed with water after
each emptying of garbage or refuse. All water used shall be drained into
a sewer or sanitary disposal system.
2. All garbage placed in a dumpster shall be enclosed in waterproof
(plastic) bags, which are safely and securely tied. All boxes should be
broken down before going into the dumpster. Cardboard and clean
papers should be placed in the Recycle Dumpster.
3. Dumpsters shall be covered (lid closed) at all times, except when it is
necessary to lift the cover to deposit or empty garbage or refuse, or for
cleaning.
4. A dumpster shall be considered in good condition when it:
a. has a good fitting lid designed to protect the contents
from easy access by flies, insects, rats or other animals
b. is free of jagged or sharp edges that could prevent the free
discharge of contents
c. has drains with securely fitted caps, which can be
removed to clean the receptacle
If the dumpster (garbage can) is extremely dirty, first flush with cold water.
Then fill about one-third full with hot water. The sides and bottoms should be
scrubbed with an old broom until thoroughly cleaned. The dumpster should then
be emptied, drained, flushed, sanitized, dried and returned to its proper location.
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Policing Walk
To help us better understand the vital role that observation and awareness play in our jobs, we
are going to take a walk. You will take a 15-30-minute walk around the facility. During this
walk you are to observe the exterior condition of the building and grounds. Please take notes…
these notes will be shared with your classmates upon returning to class.
ITEM
RECOMMENDED ACTION
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PEST CONTROL MANAGEMENT
The foundation of an effective pest control system is good sanitation, sound structural
maintenance and a qualified pest control specialist. Facilities servicepersons are encouraged to
find the food sources attracting pests and eliminate them. Finding where the pests are hiding, and
eliminating their nests is the most important step to resolve pest and rodent problems. As a last
resort, insecticides may have to be applied to the area infected. However, discretion should
always be used when deciding whether or not to use insecticides.
The pest control specialist contracted by the Maintenance Department can be of great assistance
to you in identifying problem areas and making recommendation on how to eliminate or prevent
pest problems from re-occurring. These specialists visit each school twice a month to inspect
and place monitors throughout the food areas such as the kitchen, cafeteria, lounge and home
economic labs. Get to know these specialists and talk to them about problem areas in the school.
Pest Citing Logs are located in the kitchen of each school. Record all pest sightings in these
logs. This is an excellent way for you to keep track of pest problems that have occurred between
regular service dates.
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Pest Management Guidelines
The following things can be done at the school level to prevent pest problems:
1. Clean up spills immediately.
2. Store all food items in tightly sealed containers.
3. Wrap or bag food waste before disposal.
4. Do not store food products in non-food areas.
5. Ensure all exterior doors seal properly. Replace damaged doors
6. Screens and windows should be in good working order.
7. Prevent excessive debris in closets and storage areas.
8. Fix or report leaking water fixtures.
9. Seal cracks and crevices around walls, pipes and windows with caulking.
10. Report observed pest problems on Pest Sighting Log.
11. Treat small wasp nests with wasp spray. Report larger nests.
12. Look for pest entry points and have them sealed.
13. Look for conditions attracting pests, such as food, debris and garbage.
14. Do not spray any pesticides in schools that have not been approved by our Safety
department.
If a pest problem is deemed an emergency, fill out the Pest Control Request Form
and fax or scan & email it to the District Maintenance Certified Pest Control
Operator.
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Pest Control Request Form
To report a problem at your facility, fax this form to:
William Swartz, Certified Pest Control Operator (754-321-4162)
School / Department Name: _________________________________________
Circle Pest Type: Rats Mice Roaches Ants Other:
___________________
To facilitate service please identify the room numbers in the appropriate areas:
Office
__
Windows
__
Serving line
__
Dry goods
__
Doors
__
Lounge
__
Sink
__
Dining room
__
Classroom
__
Cooking area
__
Walls
__
Portable
__
Refrigerator
__
Somat room
__
Equipment
__
Café tables
__
Prep table
__
Exterior
__
Other areas:_______________________________________________________
__________________________________________________________________
__________________________________________________________________
Fax sent by:_______________________
Title:_____________________
School / Department Phone :_________
Fax:______________________
******************************************************************
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Facilities Servicepersons Task Schedule
BREAK___________LUNCH__________BREAK__________
ALL FACILITIES MUST HAVE (2) TWO MOPS LABLED; ONE FOR RESTROOMS AND ONE FOR
CLASSROOMS AND HALLWAYS
ALL CUSTODIAL ROOMS MUST BE KEPT NEAT AND ORGANIZED
ALL CHEMICALS INCLUDING SPRAY BOTTLES AND SPRAY PUMPS MUST BE LABELED
Daily Tasks
Empty trash and change liners as needed
Vacuum/sweep floors. Spot clean walls, doors, windows and empty pencil sharpener(s) and spot mop all tile
floors as needed.
Sweep/ use walk-behind in all assigned hallways nightly (if in you section)
Vacuum or sweep entrance mats nightly
Remove all graffiti daily
Sweep/mop/sanitize all hand rails in all assigned stairwells nightly (if in your section)
Sweep/use walk-behind scrubber/spot wash walls/doors/window in cafeteria daily with Head’s help
Perform Daily rest room sanitation procedure. (See attachment)
Sanitize water fountains
Stock paper products and hand soaps in rest room and sink area in rooms and replace all burned out bulbs in
assigned areas.
Replace all burned out bulbs in assigned areas.
Pick-up all debris on all outside walkway in your section
Perform all special assigned tasks as directed by Supervisor and Administration
Lock all assigned doors and gates
Clean chalkboard/rails.
Weekly Tasks
Mop all hard flooring in classrooms and offices (Monday)
Burnish all hallways floors on (Tuesday)
Perform weekly sanitation procedure in all Rest rooms (See Attachment). (Friday)
Monthly Tasks
Wash all countertops and cabinets in assigned area. (First/Second week)
Clean windowsills and blinds (Third/Fourth week)
Dust entire section & Hi & low dust including AC vents and returns and surrounding ceiling tiles and grids
and wipe all horizontal surfaces
Review work schedule to ensure compliance; Clean and Put away supplies, turn off lights & lock all
assigned doors and gates!
***SCHEDULE MAY CHANGE DUE TO CIRCUMSTANCES***
PERIODIC TASKS
PRESSURE CLEAN ALL WALKWAYS AND BUILDINGS
SHAMPOO ALL CARPETS
STRIP & WAX ALL TILE FLOORS AND WIPE AND CLEAN ALL BASEBOARDS
SCRUB KITCHEN FLOOR
SCHOOL NAME: Facilities Service Staff Schedule & Evaluation Form
***SCHEDULE MAY CHANGE DUE TO CIRCUMSTANCES***
THIS SAMPLE SCHEDULE REFLECTS A FULLY ALLOCATED FACILITIES
STAFF AND WITHOUT ANY SPECIAL EVENTS ASSIGNED FOR THE
EVENING
+ = Excels
= Satisfactory
= Needs Improvement
- = Unsatisfactory
NA = Not Applicable
SAMPLE: FACILITES SERVICEPERSON SCHEDULE
HRS:
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Facilities Serviceperson
Maintenance Work Request
Person making the request: _____________________________________
Priority (check one):
_____________ I. Urgent (Safety/Health Hazard)
_____________ II. As Soon As Possible
_____________ III. Can Wait
Work Requested (specify what and where):___________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
To be completed by the Head Facilities Serviceperson
Priority Assigned: ________________________
Date Completed: ________________________
Work Order # Assigned: ____________________
Date Called In: ___________________________
Please give this document to the supervisor of your shift (Head or Assistant Head Facilities
Serviceperson). The Head Facilities Serviceperson will then determine if a work order needs to
be called in based on the information that you provide.
*Facilities Servicepersons, Aides, or Substitutes should not call in work orders *
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Broward Schools Helpful Websites
Broward Schools (all sites below can be located via Browardschools.com)
https://www.browardschools.com/broward
Benefits
https://www.browardschools.com/Page/32016
Employee & Labor Relations
https://www.browardschools.com/Page/34223
Employee and External Self-Service (ESS)
https://www.browardschools.com/Domain/13472
Equal Educational Opportunities (EEO)
https://www.browardschools.com/Page/36568
Facilities Servicepersons
https://www.browardschools.com/Page/39932
Human Resources
https://www.browardschools.com/Page/31910
Personnel Records (Employment Services)
https://www.browardschools.com/Page/33506
Physical Plant Operations (PPO)
https://www.browardschools.com/Page/31069
Professional Development Standards & Support (PDSS)
https://www.browardschools.com/site/Default.aspx?PageID=34537
Risk Management
https://www.browardschools.com/Domain/13521
Safety Department
https://www.browardschools.com/Page/34819
Special Investigative Unit (School Police)
https://www.browardschools.com/Domain/13533
Talent Acquisition & Operations (Non-Instructional)
https://www.browardschools.com/Page/32153
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Important Phone Numbers
Phone Number
Person/Department
Name
911
Police/Fire Department
Special Investigative Unit /
Hot line
Principal
Assistant Principal
Head Facilities Serviceperson
Food Service Manager
District Maintenance
Certified Pest Control Operator
Office Manager
Procurement / Warehouse
Please find out the number of the person or department listed on the right
and post it in the left column. Add additional names and numbers that
are important to you while at work.
Always have telephone number for school security, the local police and
other important emergency numbers posted next to every phone.
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DISCUSSION QUESTIONS & CASE STUDIES
This section of the manual may be used as the starting point for discussions of various
professional responsibilities and job functions during training. It may also be used as the basis
for an individual’s development of enhanced awareness about the various aspects of the
profession. There is no right or wrong answer to any of the questions; each individual’s
experience and school situation will affect the many responses.
Questions (Discussion should be based on local policies)
What might happen and/or should be done when a custodian releases information to a
newspaper reporter without the knowledge of the administration? For example: vandalism,
student accident or fraud.
What types of health and physical qualifications are appropriate for custodial employees?
What about personal or ethical standards?
Who bears the responsibility for keys that are lost, stolen, or duplicated?
What is the custodian’s role when trespassers come onto school grounds? What about in the
case of stray animals?
How far should a custodian go in reporting accidents or giving first aid treatment?
Should the custodian intervene when students fight? What about when the custodian observes
illegal activities, such as drug purchases?
How can the custodian handle socially awkward assignments, such as a female working in the
male locker room or a male cleaning the woman’s restroom?
How should the custodian react when harassed or verbally abused by a teacher or another
employee? How about a student?
What should the custodian do if petty theft of supplies or borrowing of equipment is noticed?
What is the custodian’s role during emergency preparedness measures, such as bomb
evacuations or fire drills?
Is it the custodian’s responsibility for traffic control on the school grounds, such as parking or
speeding?
Should teachers and students be encouraged to help care for their areas by wiping desks or
picking up trash?
What liability does the custodial staff hold in case of accident or overlooked safety
precautions?
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DISCUSSION QUESTIONS & CASE STUDIES (cont.)
Case Studies
Johnny, a second grade student, is on the school grounds after regular school hours. While
swinging on the playground equipment, he falls and is injured. The custodian cleaning the
grounds witnesses the accident. The child is unconscious. What should the custodian do?
A custodian is working near the parking lot when a visitor comes up and asks, “Where is Ms.
Maxwell’s classroom?” What other information does the custodian need in order to take the
proper action?
A supervisor tells a new trainee to, “Take care of this machine.” The new employee takes it
and attempts to fix it, causing further damage. What should the supervisor have done? What
should the employee do?
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GLOSSARY
ABRASIVE - a substance that wears away or scratches another material.
ABSORB - to soak up, such as a sponge absorbs water.
ACIDITY- a measure of the acid strength of a chemical, which has a pH of less than 7.
ADHESIVE - a substance that causes materials to stick together, such as glue.
ALGAE - are very small plants that cause green or brown "scum" on water or damp
surfaces.
ALGAECIDE - any substance that will kill algae.
ANTISEPTIC - a substance that destroys germs. An antiseptic is used to kill germs in
a wound.
ALKALINITY - a measure of the caustic or basic strength of a chemical, which has a
pH of more than 7.
BACTERIA tiny, living organisms that can only be seen under a microscope.
Bacteria often cause disease. They live and multiply in stale water, filth, dirt, and
rotting materials.
BACTERICIDE - any substance that will kill bacteria.
BACTERIOSTAT - any substance that will prevent the further growth of bacteria but
not kill them.
BIODEGRADABLE - the nature of a product that is easily broken down into a
harmless product.
BLACK MARKING - marks on a floor surface, usually caused by the impact of the
soles and heels of shoes.
BLEACH - a chemical which gives off an active form of oxygen that will unite with a
dye to form a colorless compound. Never use chlorine bleach on wool or natural fiber
carpets.
BLEEDING, COLOR - the transfer of fiber dyes by water or solvent.
BROWNING, CARPET - the change of color caused by over wetting during cleaning,
or flooding, followed by a slow dry.
BUFFABLE - the ability of improvement in gloss or general appearance or both, of a
polish film by a mechanical action.
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BUFFING-TYPE OF FLOOR FINISH - a floor coating that requires buffing to
maintain or enhance appearance or both.
CELLULOSE - the substance that is the main ingredient in most plant fibers. It is
made into such things as paper and sponges.
CLEANING - the removal of marks, dust, and other unwanted materials from surfaces.
It includes controlling the sources of disease and eliminating odors.
CONCENTRATE - an undiluted substance.
CORROSION - the eating or wearing away, slowly, by chemical action; for example,
rusting.
DEFOAMER - a chemical that prevents foam from forming.
DETERGENT - a cleaning agent that aids wetting, soil loosening, and suspending of
soils.
DETERGENT RESISTANCE - the degree to which a polish film exhibits no apparent
deterioration when spotted or cleaned with a solution of a non-abrasive, non-ammonia
detergent.
DILUTE - to make thin or more liquid by adding something, usually water. It is done
to reduce the strength of a concentrate.
DISINFECTANT any substance that kills bacteria. Usually the word "disinfectant"
means the same thing as "germicide" or "bactericide".
DISPERSION - the breaking up of dirt into very small particles and spreading them
around.
DISTINCTNESS OF IMAGE - the clarity with which a surface forms mirror images
of objects by reflection.
DRAG - the physical resistance to spreading of a polish.
EASE OF USE - the amount of time required to achieve the desired finish.
EMULSION - tiny drops of grease, fat, or oil, evenly mixed and suspended in water.
EXTRACTION - the act of removing a substance, such as water from a carpet.
FIBER - a slender thread-like object.
FINISH BUILD-UP - the condition resulting from the improper removal of previous
finishes.
FLOOR FINISH - a temporary coating that enhances the appearance and may protect
the surface to which it is applied.
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FUNGI - plant-like organisms such as mushrooms that are not green. They generally
grow on moist surfaces.
FUNGICIDE - a substance for killing mold, athlete's foot, mildew, and toadstools.
GERM - a tiny, living organism that can cause disease. Some types of germs are
bacteria, molds, fungi, and viruses.
GERMICIDE - any substance that will kill germs.
GLOSS RETENTION - the ability of applied polish to retain a gloss under normal
wear conditions excluding exposure to water.
GRAIN - the pattern or direction of fibers in material, such as wood or carpet.
HAZE - unclear or foggy images reflected by a film.
HEELING - the tilting of a floor machine and applying pressure to a given area.
HOUSEKEEPING - tasks done to improve the appearance and usefulness of an area.
HUMIDITY - moisture contained in the air.
INERT INGREDIENTS - those ingredients in a product, which do not play an active
part in the product's main job. They are either a "carrier" for the active ingredients or
are added for bulk.
MICROBE AND MICROORGANISM - small, living organisms that can only be
seen under a microscope. Bacteria are microbes.
MILDEW AND MOLD - types of fungi that grow on wet surfaces. They are unsightly
and can cause odor.
pH - a number describing the acidity or alkalinity of water. The scale ranges from 1 to
14, with 7 as the neutral point. pH 1 to 4 is strongly acidic, pH 4 to 6 is weakly acidic,
pH 6 to 8 is almost neutral, pH 8 to 10 is weakly alkaline, and pH 11 to 14 is highly
alkaline.
POWDERING - partial or total disintegration of the polish film resulting in a fine,
light-colored material.
RECOATABILITY - application characteristic of a finish and the appearance of the
film after successive coatings to a surface.
SANITATION - a type of cleaning designed to provide a safe, healthy learning
environment.
SCUFF - the disfigurement of polish film resulting from the abrading or scraping
action. It is repairable without recoating the surface.
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SERVICE LIFE - period of time required under normal conditions to change the
appearance of a surface treated with a floor finish before requiring retreatment.
SLIP RESISTANCE - frictional force opposing movement of an object across a
surface, usually with reference to the sole or heel of a shoe on a floor.
SOAP - a cleaning substance made from animal or vegetable fats or oils, and an alkali,
such as lye. It can be liquid, solid, powder, jelly, granule, or flake in form.
SOIL - any solid, foreign matter embedded in or adhered to the surface.
SOIL RETENTION - the property of holding foreign matter in or on the surface after
a cleaning process.
SOLUBLE - the ability to be dissolved. Salt is soluble in water.
SOLVENTS - strong chemicals that clean by dissolving action. They are good for
some uses. However, they require expert handling and are often a fire and health
hazard. Even small amounts will completely destroy painted walls, floor tile, and many
plastics.
SPREADING - the action of leveling out over a surface during application.
STAIN - the discoloration caused by foreign matter.
STREAKING - dulling of appearance in various areas.
STERILIZE - a process that kills bacteria and germs. Complete sterilization is very
difficult to achieve.
SUSPENSION - the holding of dirt particles up in a cleaning solution and not allowing
them to settle back in.
SYNTHETIC DETERGENTS - chemicals derived from petroleum products and man-
created materials. Synthetic detergents are replacing many of the soaps for cleaning
jobs.
TRAFFIC MARKING - the marring or discoloration, or both, of a floor surface
caused by traffic.
WEAR - the dulling of the floor finish film resulting from normal use.
WATER BEADING - the surface property that causes the formation of discrete water
droplets on a finished surface.
WATER SPOTTING - changes in the appearance of the surface of a material,
resulting from improper spill removal.
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REFERENCE SECTION
Lockout / Tagout
The School Board’s primary tool for providing protection under the Occupational Safety &
Health Administration (OSHA) Standards is the energy-isolating device, which is the
mechanism that prevents the transmission or release of energy and to which all locks or tags are
attached. The School Board of Broward County and the Office of Talent Development (OTD),
in compliance with OSHA, requires that all new Facilities Servicepersons and District
Maintenance personnel complete a general awareness course on the perils of unexpected
energization or startup of machinery and equipment, or the release of hazardous energy during
service or maintenance activities. All employees must complete the lock-out/tag-out and
asbestos courses within sixty (60) days of their initial date of hire.
The OSHA standard for The Control of Hazardous Energy (Lockout/Tagout), Title 29
Code of Federal Regulations (CFR) Part 1910.147, addresses the practices and procedures
necessary to disable machinery or equipment, thereby preventing the release of hazardous
energy while employees perform servicing and maintenance activities. The standard outlines
measures for controlling hazardous energieselectrical, mechanical, hydraulic, pneumatic,
chemical, thermal, and other energy sources.
In addition, 29 CFR 1910.333 sets forth requirements to protect employees working on
electric circuits and equipment. This section requires workers to use safe work practices,
including lockout and tagging procedures. These provisions apply when employees are exposed
to electrical hazards while working on, near, or with conductors or systems that use electric
energy
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Asbestos Awareness
The School Board of Broward County in compliance with the Asbestos Hazard Emergency
Response Act (AHERA) requires that all new Facilities Servicepersons and District
Maintenance personnel complete a general awareness course on the perils of working with
asbestos containing materials. All employees must complete the lock-out/tag-out and
asbestos courses within sixty (60) days of their initial date of hire.
In response to the AHERA Act of 1987, school districts across the nation have spent millions
of dollars removing asbestos. AHERA also ordered school districts to inspect for asbestos and
develop a management plan. Most have followed the law. However, many school buildings still
contain asbestos, often in heating and cooling systems, tile floors and insulation. Custodial and
maintenance staffs face the greatest risk when they clean up asbestos-containing material or
disturb existing asbestos when they do small repair jobs.
Suspect Asbestos-Containing Materials
Cement pipes
HVAC duct insulation
Cement wallboard
Boiler insulation
Asphalt floor tile
Breeching insulation
Vinyl floor tile
Ductwork flexible fabric
connections
Vinyl sheet flooring
Cooling towers
Acoustical plaster
Electrical panel partitions
Decorative plaster
Electrical cloth
Flooring backing
Pipe insulation (corrugated air-
cell, block, etc.)
Textured paints/coatings
Electrical wiring insulation
Ceiling tiles and lay-in tiles
Chalkboards
Spray-applied insulation
Roofing shingles
Blown-in insulation
Roofing felts
Fireproofing materials
Base flashing
Taping compounds (thermal)
Thermal paper products
Packing materials (for wall/floor )
Fire doors
High temperature gaskets
Caulking/putties
Laboratory hoods/tabletops
Adhesives
Laboratory gloves
Wallboard
Fire blankets
Joint compounds
Fire curtains
Vinyl wall coverings
Elevator equipment panels
Spackling compounds
Elevator brake shoes
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EMERGENCY PLANNING
In case of an emergency such as fire, bomb threat, or chemical hazard, all occupants
of a school should know evacuation procedures. Under State Board of Education
Rules (SBER) 6A-2.086, every school building up through 12
th
grade is required to
have an emergency evacuation plan. This regulation also specifies emergency drills
that must be conducted, and some of the responsibilities for various school personnel.
One of the best ways to gain knowledge and confidence in one’s ability to cope with
emergencies is through instruction and practice. The custodian’s role for both practice
and reality should be clearly defined, as specified in SBER 6A-2.086. All custodial
staff should receive training in emergency preparedness and procedures as practiced
at each work site.
The basic concern in cases of emergency evacuation is to get all occupants out of the
facility as quickly and in as orderly a manner as possible. In general, the custodian’s
main responsibility is to be sure all exit routes are kept clear at all times. The
custodian is also required to turn off such equipment as may spread fire or hinder fire
fighting operations. The custodian may also be the only staff person immediately
available as a source of emergency information. To these ends, the custodian should
have available:
Telephone numbers for fire department, sheriff or police, utility companies,
ambulance service and physicians, residence of principal or other
administrator(s). And, of course, know about the general emergency number
911.
Chart of plan showing locations of cut-off valves for water, gas, oil; location
of fire hydrants and extinguishers; location of main electric switches and
emergency system controls; ventilation shafts and openings; all building exits;
fire escapes if any; and all major hazard areas, such as flammable storage
Special equipment for emergencies, such as flashlights, portable extinguishers
and first aid kits.
Custodial responsibilities for emergency planning and events should be known. These
may include monitoring the status of fire extinguisher readiness; notifying the fire
department and sounding the alarm; attempting to extinguish small fires; cutting off main
valves or switches; and assisting emergency personnel with locations at the site.
Custodians who may be asked for emergency information should take responsibility for
gaining the necessary knowledge as described above. If the school does not have location
charts or lists of emergency equipment, custodians may help develop such vital tools.
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Emergencies
FIRE EMERGENCY
A fire emergency exists whenever the school fire alarm is activated from the
main
panel or from a remote pull station. This emergency requires the
immediate
evacuation
of the building according to the established evacuation procedures
posted.
MEDICAL EMERGENCY
This is any condition that could result in a life threatening injury; a life
threatening
injury is an injury that, left untreated will result in serious loss of blood, or the
patient going into shock. Medical emergencies can be the result of an injury or an
existing
medical condition (i.e. seizures, heart problems, diabetic shock,
etc.
)
WEATHER EMERGENCY
A weather emergency exists whenever there is a sighting of a tornado in the area
of
the school. This condition also exists whenever the local police department
informs
the administration there is a strong possibility a severe storm will occur or if
severe
storm warnings are
posted.
BOMB
THREAT
What is a bomb? Bombs can be made to look like almost anything. They can
be
sophisticated or made from common materials. Construction of a bomb is
only
limited
to the ingenuity and resources of the bomb maker. Bombs can be
delivered,
thrown, or placed
in
numerous ways. The only thing certain about
bombs is that
they
can explode. Remember, when searching for a bomb beware of
any item
appearing
suspicious or out of place. Above all, never touch or move a
suspected
item.
EVACUATION/SEARCH
If a building evacuation is ordered it should be done quickly and orderly.
Teachers
and
staff members should examine their own classroom and work areas for items
that
are suspicious or out of place. Every employee should know where to
report
suspicious
or out of place items. NEVER TOUCH, JAR OR MOVE a
suspicious
item
.
Leave the area
immediately.
OTHER BUILDING
EVACUATIONS
There are a variety of other reasons (gas leaks, chemical spills etc.) a school
building
would need to be evacuated. Each school should develop a plan to
accommodate
whatever unique needs they may have. Remember: Evacuate
quickly,
supervise
students, and keep everyone away from the problem area.
Consult your
Emergency
Preparedness Manual
prepared by the Safety
Department.
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Summary
of
Important
Safety
Standards
for the School
Setting
Access to medical and
monitoring
data
-
Every employee has the right to
any of his or her medical records (pre-employment, workers' compensation,
drug testing) and also the right to see results of any monitoring, such as
asbestos air monitoring and radon monitoring.
Housekeeping, walking/working
surfaces -
Employers must provide
work areas that are free from hazardous clutter (i.e., stacked-up boxes, debris)
and that have unblocked fire exits.
In
addition, all floors must be kept safe
and free of slipping hazards (i.e., wet and greasy floors
).
Hazard communication
or
"right
to know"
-
Employers must
provide material safety data sheets (MSDS) for all toxic products that staff
come in contact with including cleaning products, pesticides, paints, etc.
MSDS have information on
the
health hazards of products as well as the
proper use of products to avoid health effects. Workers who use the
products must be provided training and the proper protective equipment to
prevent dangerous exposure.
Blood-borne
pathogen standard
-
Employers are obliged to develop a
written exposure control plan, provide training, free hepatitis B vaccination
and protective equipment for any employee who "reasonably anticipates
exposure to blood or other potentially infectious
materials."
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
LAWN CARE
“An ounce of prevention is worth a pound of cure”
Weeds compete constantly with grass for space, water nutrients, and light. These unwanted
plants increase maintenance costs, and may act as alternate hosts for insects and diseases.
Weeds are often the source of allergy-causing pollens, skin irritants and toxic substances.
They also cause the appearance of sharp pines and burs. The most obvious impact of weeds
in turf grass is the effect on the lawn’s appearance.
Weeds usually invade turf areas when the grass is thin. Improper watering, fertilization,
mowing and excessive traffic are typical causes of thin, unhealthy grass. Inadequate
control of insects, nematodes and diseases can also quickly reduce the stand or density of
grass. Turf grass may not be well suited to a particular area because of unfavorable soil or
climatic conditions. Any of these factors can lead to unhealthy grass and result in the
invasion of weeds. Although herbicides are available as a supplemental tool, they are not
a substitute for good operational practices in turf grass production. A dense, vigorously
growing lawn is the most effective approach to weed control.
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
LAWN CARE (cont.)
Following are a few simple DOS’ and DON’TS that can help you
keep your schools’ grounds looking professionally maintained.
Do……
Use care with the weed eater around the trees and shrubs.
Mow often enough, so as not too remove more than 1/3 of the leaf blade at
one time. Generally, once a week in summer and twice a month in winter will
be enough.
Water only when 1/3 of the lawn shows signs of drought.
Properly fertilize lawns, plants and trees a minimum of twice per year.
Monitor suspicious areas (dead or dying) and call for
help.
Don’t…..
Mow too short. Keep lawns mowed to 3 inches and above. Your turf grass
cannot survive and weeds will result if it is too short.
Skip mowing. It stresses the grass when scalped.
Over or underwater. Be aware of excessive rain and drought conditions and
monitor your sprinkler system.
Forget to feed your plants, trees and grass. They get very hungry and need
food to grow properly
Overlook dead or dying areas in the lawn. Don’t forget your plants and trees
either. Get help when you are not sure.
Always call for help if you have a problem and need assistance.
William Swartz, Certified Pest Control Operator @ 754-321-4342
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Operational Building Checklist
Item
Daily
Weekly
Monthly
Semi-
Annually
I. Air Conditioning
A. Air Cooled Chiller
B. Air to Air (Fan Room)
1. Condensate drain
2. Change filters
C. Compressed Air
1. Oil level
2. Belts
3. Drain
D. Pumps
E. Towers
F. Boilers
1. Fuel
2. Heaters
3. Leaks
4. Operations
X
X
X
X
X
X
X
X
X
X
X
X
X
X
II. General Building
A. Drainage
B. Electrical
1. Circuit
2. Emergency generator
a. Fuel
b. Lubrication
c. Operation
3. Emergency lights
a. Corrosion
b. Test
4. Exterior lights
C. Fans
1. Exhaust
2. Ventilating
D. Fences
E. Fertilization
X
X
X
X
X
X
X
X
X
X
X
X
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
Operational Building Checklist (cont.)
Item
Daily
Weekly
Monthly
Semi-
Annually
F. Fire
1. Automatic system
2. Fire doors
3. Extinguishers
4. Kitchen hood
5. Standpipe hose
G. Building
1. Controls/Safety devices
2. Faucets/valves
3. Partitions/movable
4. Security
5. Storage
a. Custodial
b. Flammable
6. All lockers
7. Exterior vents
H. Grounds
1. Bleachers
2. Edging
3. Equipment
4. Flag pole
5. Plants, trees
6. Irrigation
7. Landscaping
8. Mowing
9. Playgrounds
10. Policing
I. Roofs
1. General condition
2. Gutters/downspouts
3. Roof mounted equipment
4. Structure
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
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CAREER OPPORTUNITIES
Facilities Serviceperson Program Information
The Facilities Servicepersons Programs are programs designed to provide the knowledge
and skills needed to perform in the schools and departments of Broward County Schools.
The programs require participants to know how to use equipment, properly clean and
maintain a sanitary facility and supervise a staff. These programs, along with other
professional development opportunities, afford the participants the opportunity to learn
how to apply best practices and implement this new knowledge at their site. For those
individuals who are ambitious and looking to be an Assistant Head or Head FSP, Talent
Development offers the Professional and Master Programs. You must complete the
Professional and Master Supervisor programs prior to becoming an Assistant Head
or Head facilities serviceperson.
Professional FSP Program - Supervisor
This program includes a series of courses that provide participants with core skills, both
hard and soft, necessary to become facilities supervisors and lead teams at their site.
These skills will be the foundation for developing participants to successfully deal with
the day-to-day operations and responsibilities required of a facilities supervisor.
Successful completion of this program is required for all Building Operation Supervisors,
Head & Assistant Head Facilities Servicepersons personnel prior to being appointed to
supervisory positions. This activity will award Participation Hours, and this credit will
not count toward Instructional Recertification or Inservice Points
Master FSP Program - Supervisor
This program includes a series of courses that provide participants with core skills, both
hard and soft, necessary to become facilities supervisors and lead teams at their site.
These skills will be the foundation for developing participants to successfully deal with
the day-to-day operations and responsibilities required of a facilities supervisor.
Successful completion of this program is required for all Building Operation Supervisors,
Head & Assistant Head Facilities Servicepersons personnel prior to being appointed to
supervisory positions. This activity will award Participation Hours, and this credit will
not count toward Instructional Recertification or Inservice Points.
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
BASIC FSP PROGRAM STUDY GUIDE
I. General Safety Guidelines
II. Know Lifting Safety Guidelines and Techniques
III. Ladder Safety
How to set up ladders
Ladders & electricity
IV. What is Universal Precautions and CFR?
V. Equipment Guidelines
What are the pieces of equipment
VI. Pressure Cleaning Tips
What to always do and never to do
VII. Chemical Definitions
Know chemical disposal guidelines
VIII. Restroom/Locker-Shower Room/Clinic
What the guidelines are
Dos and don’ts
Definitions
IX. What is Floor Waxing Finishing
Dos and Don’ts
X. What is the importance of building exteriors?
Which areas of the exterior should be checked
XI. Know Dumpsters Regulations
Please Note: This study guide does not substitute for reading the manual(s) and
knowing / understanding the material. You must still put in the necessary time and
effort that it will take to pass the assessment. Not all information included in this
study guide will be on the assessment.
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reproduced or transmitted in any form without written permission of Broward County Public Schools.
BASIC FSP PROGRAM STUDY GUIDE (cont.)
XII. Window Cleaning
Know exterior
Know interior
XIII. Pest Control Management and Guidelines
XIV. Procedures for Mold and Mildew Reporting
XV. Glossary Definitions
XVI. Fire Safety
Use & Type of fire extinguishers
Fuel classifications
XVII. How to clean carpets
XVIII. Facilities Servicepersons Responsibilities
XIX. Disinfectant
When to disinfect
How to disinfect
XX. Cleaning Guidelines
Daily, weekly, monthly and annually
XXI. Classroom/Corridor/Office/ Cleaning Guidelines
XXII. Fish & Universal Precautions Videos
Understand the concepts
XXIII. Operational Building Guidelines
Please Note: This study guide does not substitute for reading the manual(s) and
knowing / understanding the material. You must still put in the necessary time and
effort that it will take to pass the assessment. Not all information included in this
study guide will be on the assessment.
Facilities Servicepersons Guidelines & Procedures Handbook
Copyright © 2021-22 by Broward County Public Schools. All rights reserved. No part of this work may be
reproduced or transmitted in any form without written permission of Broward County Public Schools.
The School Board of Broward County, Florida
Laurie Rich Levinson
Patricia Good
Lori Alhadeff
Debra Hixon
Donna Korn
Sarah Leonardi
Ann Murray
Dr. Rosalind Osgood
Nora Rupert
Dr. Vickie Cartwright
Interim, Superintendent of Schools
The School Board of Broward County, Florida, prohibits any policy or procedure, which
results in discrimination on the basis of age, color, disability, gender, national origin,
marital status, race, religion or sexual orientation. Individuals who wish to file a
discrimination and/or harassment complaint may call the Director of Equal Educational
Opportunities at 754-321-2150 or Teletype Machine TTY 754-321-2158.
Individuals with disabilities requesting accommodations under the Americans with
Disabilities Act (ADA) may call the Equal Educational Opportunities (EEO) at 754-321-
2150 or Teletype Machine TTY 754-321-2158.
www.browardschools.com
Date printed 1/26/2022