1 TAGALOG-ENGLISH GLOSSARY OF FINANCIAL TERMS
Introduction
Listening and responding to consumers is central to the CFPB’s purpose of ensuring that all
consumers have access to financial products and services. Consumers nationwide have engaged
with the CFPB through public field hearings, listening events, roundtables, town halls, online
through the website consumerfinance.gov, and through the CFPB Office of Consumer Response.
The CFPB has also sought input from a range of stakeholders, including financial educators,
community-based organizations, financial institutions, and others. This engagement would be
incomplete without efforts to include people with limited English proficiency.
More than 65 million people, or about 21 percent of the U.S. population over the age of five,
speak a language other than English at home. Of these, more than 26 million people in the U.S.
have limited proficiency in English. Individuals are generally considered to have limited English
proficiency if they speak a language other than English at home and speak English less than
“very well.” Studies by federal agencies and other stakeholders have highlighted that the receipt
of materials in consumers’ native languages is essential to increasing these consumers’
knowledge about financial products and services.
This glossary of common financial terms was created and is used by the CFPB for translating
consumer education materials from English to Tagalog. The CFPB is publicly sharing it to
further the accessibility of financial information to people with limited English proficiency.
Stakeholders that may be interested in using this tool include financial educators, government
agencies, financial service providers, and other organizations serving those with limited English
proficiency. The glossary of terms is not a mandate, guide, or requirement.
The CFPB offers resources for people with limited English proficiency, including:
• Online resources in multiple languages, linked at consumerfinance.gov/cfpb-in-english
• Publications to download and print, in multiple languages, at
https://pueblo.gpo.gov/CFPBPubs/CFPBPubs.php
• CFPB en español, consumerfinance.gov/es/
• CFPB resources for financial educators at consumerfinance.gov/adult-financial-
education
People with limited English proficiency can submit complaints to the CFPB in more than 180
languages via telephone at (855) 411-2372.
The Consumer Financial Protection Bureau is a 21st century agency that implements and
enforces federal consumer financial law and ensures that markets for consumer financial
products are fair, transparent, and competitive. For more, visit consumerfinance.gov.